Cerretani Firenze - MGallery Collection - Florence

We found the hotel on Expedia and were totally pleased. The hotel was clean and efficient. We found no real issues. The staff were pleasant and tried hard to assist whenever we had a question. The room was always cleaned completely and fresh linen and towels were always available. We ate a good breakfast daily. The hotel is geographically in an excellent […] area for walking around Florence. Plenty of great shopping, restaurants, markets nearby. Short walk to train, bus and Duomo site. Read more

Genuine Expedia guest review

spent 3 nights. Location is great, minutes to the central cathedral, train station. Room is quite spacious but the decor is a little outdated for its price. The night time front desk reception was oustanding and helpful. Unfortunately, with the day time person, you won't be able to crack a smile from her.

Genuine Hotels.com guest review

My wife and I spent 3 nights at this hotel. I believe we lucked out and got bumped up to a suite which was huge. The breakfast was ok, standard fare with various cereals, granola, scrambled eggs, bacon, various deli meats, yogurt and various breads. You had to pay for Wifi but there is a computer that you can use in the lobby for free with a printer. […] The location was good as it was a few minutes from the Domo and from the main train stations Florence SME. Downtown Florence isn't very big so everything is walkable although the streets are horrible. We really enjoyed our time there, they gave us a free bottle of water and a box of biscotti in the room. Read more

Genuine Hotels.com guest review

Stayed for 4 days. Perfect location for sightseeing and only 2 blocks away from train station which made it very convinient to get to Pisa/Siena for a 1-day trip. No taxi required. No breakfast included but plenty of bakeries and restaurants around the hotel. Detergent provided for hand washing of clothing. However, new matrress needed.

Genuine Hotels.com guest review

Hotel was in a great location and the staff was nice. The room was a nice size and very clean and nice. Only downfall was we wanted a 2 bed room but got one bed because of occupancy. The bathroom was large but I think for handicap. But overall the hotel was great and def perfect location.

Genuine Hotels.com guest review

We liked this hotel. It has a good location, centrally located to tourist sites and easy to walk to and from all parts of town. The staff is nice and helpful and the rooms are clean. Breakfast is nice also. We would stay here again if we return to Florence.

Genuine Expedia guest review

Fabulous hotel. Will be only place we stay when we are in Florence. Staff is wonderful especially Alberto, who could not have been more helpful.

Genuine Hotels.com guest review

This is the best location, about a two minute walk the Duomo, and any shopping stops. Also only about a 5 minute walk from the train station. Excellent location! Breakfast was 18 Euros, however worth every penny. This hotel was very excellent in old town of Florence. Everything was very centrally located. Would definitely stay here again. Also they […] have FREE computer/internet use, this was a definitely plus. Rooms were very roomy and elegant. The staff was very helpful, but a little stuffy, may be a European thing. Read more

Genuine Hotels.com guest review

The hotel was amazing...... walking distance to the train station...a block and half from the Duomo...close to everything and beautiful large room and bathroom,,,

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel was awesome! It was in the historic center, perfectly located- honestly.... and the staff was so pleasant and helpful, greeted us day and night. Upon arrival they upgraded our room!!!! we loved it there!

Genuine Expedia guest review

The reviews were right. We greatly enjoyed our stay in the Cerretani, which was an easy walk from the train station. We had two rooms, my husband and I had a queen bed in one room and our two kids had twin beds in another room which was quite large. The beds were a joy to sink into after much walking around Florence (the kids raved about this), and […] the rooms were tastefully decorated and very quiet. Bathrooms were nicely appointed with hot showers, blow dryers, robes and slippers. Staff were polite, helpful and efficient. The location could not be better. A great value, you will not be disappointed. Read more

Genuine Hotels.com guest review

Do not drive! Hard to get to this hotel and parking is 35 Euros per day.

Genuine Expedia guest review

Key attribute is a great location right in the heart of Florence but a short walk from the train station. Second was quiet rooms available on inner court. Good housekeeping and furnishings and excellent service. Room was a bit small and hallways were a bit dowdy. Good location for day trips by train with 5 minute walk to station.

Genuine Hotels.com guest review

This is so far my favorite city in Italy. I came here to eat! Hotel is 400 meters from train station and you can see the town square from there. The hotel has a great lobby bar with free appetizers around 5 pm and the staff is very good with giving information about local wine and wineries. It is a small town so everything is easy to walk to. The best […] restaurant with great service and good prices is located around the block called "La Madia." Another good one is Yellow Bar and my favorite- home made gellato is GROM. Read more

Genuine Expedia guest review

We have stayed in this hotel before it sold. It's still a very nice property and in a great location. Just minutes from train station. Steps from Duomo and shops. I would stay here again next visit. Front staff were very helpful and polite. We had 4 nights here. It was convenient.

Genuine Hotels.com guest review

Look no further. This hotel is the best. Great location and very comfortable. I traveled Europe for 2 weeks and this hotel was by far the absolute bes!!

Genuine Hotels.com guest review

The location is fantastic, the staff always helpful and the bed was one of the best we have had in Italy

Genuine Expedia guest review

Good size shower and bath tub, full breakfast buffet including delicious eggs, meats and cheeses and fantastic rolls. Very close to shopping and the Duomo. I had corner room that had some extra space which was very nice. The wake up call was light and melodic- very nice feature. It was worth the extra dollars for me and very much influenced my stay […] in Florence. Highly recommend! Read more

Genuine Hotels.com guest review

a renovation is long past due for this hotel. however, it has good location close to the duomo. room was spacious and clean, but worn out. in room amenities were practical and satisfactory.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were thrilled at the location of this hotel - right down the road from the stunning duomo and in the heart of all the 'action' in Florence. Easy walk to the Galleria dell' Academia, the Uffizi, Ponte Vecchio, etc. We loved it! The room was regularly sized for a European hotel, extremely comfy bed, very clean, well stocked bathroom etc. Reception […] were friendly and helpful and there is a computer in the lobby with internet access that you can use for free. My only complaint would be the overpowering odour in the lobby. It smells as if they're trying to cover a sewerage odour with a really strong chemical air freshener - the result actually makes your eyes water and is pretty gross. There were similar smells in the corridors of the floors but the rooms themselves were fine. A small thing, I know, but it was pretty off putting and definitely wouldn't be good for asthmatics or people with respiratory issues. Read more

Genuine Expedia guest review

We were thrilled at the location of this hotel - right down the road from the stunning duomo and in the heart of all the 'action' in Florence. Easy walk to the Galleria dell' Academia, the Uffizi, Ponte Vecchio, etc. We loved it! The room was regularly sized for a European hotel, extremely comfy bed, very clean, well stocked bathroom etc. Reception […] were friendly and helpful and there is a computer in the lobby with internet access that you can use for free. My only complaint would be the overpowering odour in the lobby. It smells as if they're trying to cover a sewerage odour with a really strong chemical air freshener - the result actually makes your eyes water and is pretty gross. There were similar smells in the corridors of the floors but the rooms themselves were fine. A small thing, I know, but it was pretty off putting and definitely wouldn't be good for asthmatics or people with respiratory issues. Read more

Genuine Expedia guest review

The Lobby was nice, the hotel is very well located. You can easily walk to the train station and to the Duomo. The staff was friendly. The rooms are small, even for european standards and the furniture is dated, the bed was comfortable though. All in all I think that for the price you could do better and this hotel does not live up to Sofitel stand […] ards. Read more

Genuine Expedia guest review

Received the all important welcome- explained all we needed to know about the hotel and rooms and also provided additional information about what to see and access in Florence. Room extremely comfortable- large bed with duvet and extra blankets if required. Tea and coffee making facilities in the room as well as the mini bar. Relished the towelling […] dressing gowns that came with towels. Staff were excellent in the way they treated us throughout our stay. Brilliantly located for walking to most of the main sights- 10 minutes from Firenze SMN railway station, 5 from 'Duomo' and the main shopping streets. Although overlooking a main street the room was well insulated against outside noise. Would thoroughly recommend this hotel to anyone- it made our stay in Firenze perfect. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Had an excellent stay in this hotel the staff were very friendly and helpful. It was very quiet and there was little noise from outside. A good central location to explore Florence from. Very good sized room. There are tea and coffee making facilities in the room but found it strange that no milk was supplied, although we were able to ask for some each […] night from the bar. Read more

Genuine Expedia guest review

The Hotl is situated in the centre of Florence and its location makes it a superb venue for visiting the city and sightseeing. The staff were excellent throughout and our room was very clean and in good condition. Breakfast was taken on 3 of our 4 days and was excellent althogh a bit pricey if you are on a tight budget. Overall a good hotel in a great […] location, well run amd well managed by capable and friendly staff. Read more

Genuine Expedia guest review

Reception staff were so helpful, nothing was too much trouble! Thank you

Genuine Expedia guest review

In the context of a four star hotel room not cleaned properly.nor the corridors. Breakfast poor choice and the same everyday. For instance the fruit juices tasted of sweetened water and the yoghurt more or less no taste,.

Genuine Expedia guest review

We spent 2 nights in Florence at the Cerretani Hotel, chosen after reading the Trip Advisor reviews. The welcome was warm and efficient, our room was a good size with a large bathroom (no view but no problem as we didn't expect one) and the bed was the most comfortable bed I have had in any hotel I have stayed in before. And believe me, after a long […] day of walking around the cobbled streets of Florence, you do need a comfy bed to collapse into. We didn't eat in the restaurant or have breakfast inside, as we are more than happy with a cappucino and pastry in one of the many coffee and ice cream shops on the street. the restaurant did look very nice however if you wanted to stay inside, and the bar was contemporary and looked very inviting. All in all, an excellent stay! The hotel is in a prime location, near the Duomo and only 5 mins from the train station. Easy to find and right in the heart of the shopping area. Saying that it was in a very busy location, there was NO noise from the street and this made for a very good night's sleep. Cannot recommend highly enough. A star. Read more

Genuine Expedia guest review

Room was small. Just about squeeze around the end of the bed. The view was straight out to a concrete wall and so had very limited sun light. Did ask for a change of room but were fully booked. Offered free wi fi instead by helpful desk manager. Breakfast was a buffet style of cereals cold meats and breads. Plenty of tea and coffee on offer. Very […] central location. 3 min walk from train station and 1 min walk to Duomo and restaurants. Would stay there again if I had a different room! Read more

Genuine Expedia guest review

Good central location.Near to Railway station and the Square.Good clean room.Breakfast adequate.Friendly staff though restaurant staff were too keen to clear your table even though you had not finished

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very convenient hotel and the chamber maids always had our room clean and tidy every day of which I am grateful as the service, approachfulness and general attitude of the front desk staff was pretty poor. Considering the cost of the hotel per night the front desk are the first impression and they were Lot to be desired.....oh and don't get fooled with […] their offer of parking your hire car it's EXTORTIONATE!!!!!! Read more

Genuine Hotels.com guest review

Great hotel in a good location. 5 minutes walk from the train station and two minutes from the lovely cathedral area and main sights. The room was nice and clean with a spacious bathroom. We didn't have much of a view but we weren't too bothered about that. Breakfast was really good with plenty of choice and great service. The reception staff were great, […] really friendly and helpful, speaking excellent English too. We would definitely recommend this hotel and would stay there again. Read more

Genuine Hotels.com guest review

Recommended and would stay here again. Convenient location and a few meters away from the rail terminus

Genuine Hotels.com guest review

The staff were extremely friendly and polite. The bar was excellent and the barman always on hand with a variety of complimentary snacks. The location was also excellent, very central and near all attractions. However inside the Hotel it was very peaceful and tranquil.

Genuine Expedia guest review

Brilliant hotel. Rooms not massive but wonderfully decorated and super comfortable. Would definitely go back here! Friendly staff too, even the maid.

Genuine Expedia guest review

Amazing hotel.. Very comfortable, excellent location and the staff were very helpful!

Genuine Expedia guest review

Perfect location sitting between the station and the Doumo. Clean rooms, modern facilities. Good breakfast. Wifi worked well. Very pleasant stay.

Genuine Expedia guest review

This hotel is just right for getting to all the wonderful sights of Florence; a bonus for me was how quiet my room was; after a busy day sightseeing, what better then to sleep well in a good bed and blessed silence! Will be staying here again.

Genuine Expedia guest review

Central location, extraordinary service. Our double room was on the small side, but this was more than made up for by the warm welcome we were given. We have stayed in many hotels in various countries, but this was special, both for the speed of service and the friendliness and just sheer niceness. We loved it.

Genuine Expedia guest review

Lovely hotel and in a brilliant location. Easy walking distance from the train and bus stations and next to the Duomo. Very easy to walk to all the museums and tourist sites. The San Lorenzo leather market is behind the hotel along with several trattorias (which is handy when you are tired from sight-seeing!). The reception staff could not be more helpful. […] They advised us on train and bus times for our excursions to Pisa, Lucca and Siena and were very friendly. Read more

Genuine Expedia guest review

Great location. Not easy to get to by car though as it is so central.

Genuine Expedia guest review

Fantastic location. We had a wonderful stay at this hotel and would recommend it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel has just the best bed I've ever tried in my life. The rooms are very comfortable and eerything is very clean. Maybe the breakfast is a little bit expensive though, they are asking 18 euros per person, we had not the breakfast included in the overall price. This hotel is very well-situated and around it, you have many bars where you can take […] a coffe and a croissant. This hotel is 5 minutes from the Duomo away, less than 5 minutes walking distance from the station, so the location is very ideal. It's not a noisy or weird street, it's in the middle of the shopping area of Florence, another good point! :) Very nice. Read more

Genuine Hotels.com guest review

This is one of the best locations in Florence, central to everywhere Rooms are great size and the beds very comfortable. Very good service Problem was the entire lobby and ground level smelt of sewers which was far to overbearing and quite frankly disgusting If they can sort this problem out it would be great

Genuine Hotels.com guest review