The customer service was great (not withstanding the long wait to get a room), but we were underwhelmed with the room. It was a smoking room (wanted non-smoking) and the stopper for the bathtub didnt work (used a towel as a plug). I went by the reviews and not the ratings so, shame on me. I'm sure i could name a few more things, but...i wanted to save […] a few bucks and paid for it. Read moreGenuine Hotels.com guest review
"Close to see the must-see sights"
It was great. Clean beds, secure,acomidating, friendly, close to major attractions (15-30 min with traffic), nice pool, washing machines available, very close to restaurants and gas. I plan to stay there next time I go.Genuine Hotels.com guest review
"Just need place to stay overnight ??"
My family stay 4 nights - if you book online, according on the detail : continental breakfast including - it's a scam, only coffee /Tea and pastry from 6 am - 9am only. Customer service front desk 4 Star , he's nice - great help. The room carpet so dirty, must bring sleeper when you stay this hotel, otherwise your feet will get dirt. The sink leak ... […] make the carpet wet ... I wonder why the cleaning person not find out ...?? not provide enough soap, have to call for requested. Hotel have refrigerator, Microwave. Location is great- really convenience for my family trip . Near HongKong market place, and Asian plaza, around 15 -20 min. to CNN Center Tour and Aquarium . The price is ok $40/night . Do you think the price is right ? Next time I better pay a little more to get better hotel. Read moreGenuine Hotels.com guest review
It was an average stay. Hotel is older and the rooms reflect it. could use some new beds. TV's are new with good selection of channels.Genuine Hotels.com guest review
"Close to the hight way"
I was very happy and I ask you to go and enjoy it. Very perfectGenuine Hotels.com guest review
The staff was wonderful and the hotel was comfortable.Genuine Hotels.com guest review
"Cleanup service slow"
It was OK to stay here. Carpet very dirty. Cleaning service very slow more than 2pm on three days to have room cleaned. Had to call front desk to get service.Genuine Hotels.com guest review
The hotel was excellent for the price. However, I was not satisfied due to housekeeping did not clean my room.Genuine Hotels.com guest review
Read the reviews and decided to take a chance on this hotel for the rate offered and I was pleasantly suprised. Arrived at midnight to a pleasant gentleman at the front desk. Hotel was right off the Interstate making it easily accessible. Rooms were dated but clean and so was pool. Neighborhood was good. Have family in Atlanta and this will be our go-to […] for future stays. If you are looking for a cheap, clean, safe place to rest your head at night, this is it. Read moreGenuine Hotels.com guest review
"Far enough away and close enough to our places of"
When we pulled up to the hotel we were pleasantly surprised about the look of the hotel. It was so nice. The people on the inside were so friendly.Genuine Hotels.com guest review
good hotel, expect what you pay for. the pastrys are in plastic packages.Genuine Hotels.com guest review
We come to this hotel every year!! We are never disappointed. We are greeted with kindness, even after arriving into the early morning hours. Even while we were rearranging our bags in the car, the staff saw us and quickly asked if we could use a helping hand. The rooms are great!! We love the ATL and Guesthouse!!Genuine Hotels.com guest review
"Good Place to Lay Your Head..."
We were on a mini-vacay to go check out Atlanta and wanted somewhere simple but that was out of the city so we chose to stay here. I'll be honest in saying that after accidentally turning left instead of right, I almost left and booked at a Homewood, but I called the front desk and the woman working was as sweet and polite as they come. She got us there […] and checked us into our room. The rooms are very basic, no frills which is what we were looking for. The room was clean and it even smelled clean so I wasn't nervous about putting my bags down. The linens were fresh and crisp all of the appliances were clean and everything was pleasant. It is an older establishment, but they did have HDTV and cable so that was a plus for all of us! We didn't use the pool, but there is a volleyball court which was a welcomed surprise. We didn't have breakfast but they advertise coffee and danishes in the morning. All in all it's a nice place to stay if you're not going to be in your room other than sleeping. We were literally only in the room long enough to sleep, shower and repeat. I'd book this hotel again! Read moreGenuine Hotels.com guest review
I have stayed there on several occasions...good location. The staff is friendly and helpful. whenever I stay in Norcross, this is the only place I considerGenuine Hotels.com guest review
My family stayed there for a whole weekend Friday, Saturday, and Sunday and it was a clean place for a great value. Room was clean, staff was friendly, and a great stay overall. Will go back again!Genuine Hotels.com guest review
Staff friendly! Rooms ehhhh. Mattress on sofa bed was pathetic. The bars from frame dug in my back. Pool was well taken care of. Rooms could use a little updating. Too many 'out of country' people hanging around outside n off the balconies late at night. Not too comforting.Genuine Hotels.com guest review
"Very nice hotel"
Very skeptical at first, but after reading some of the reviews I decided to get it a try. I was surprised. Very helpful staff, nice, quiet, and clean. My kids loved the pool and its convenient to a lot of restaurants. Only downside, it's about 40 mins outside of Atlanta. I will stay at this hotel my next visit there.Genuine Hotels.com guest review
I've stayed at many hotels and for the price of under $60 you get the quality of a $300 hotel. The front help is super friendly and helpful as they told me of hotel.com when I was going through rough times. I'd use them over and recommend them to everyone.Genuine Hotels.com guest review
For the price it was great! Our only complaint would be the damp sheets, but we would definitely stay at the hotel again!Genuine Hotels.com guest review
"great for the price"
This hotel does not look like much from the outside bit the room was nice and it was clean. A refrigerator, microwave and a coffee pot were provided. I will stay there on my next trip to Atlanta.Genuine Hotels.com guest review
"Very Good and close to Atlanta Downtown"
The hotel room was clear and service was very good. Overall this is very good to stay, compare to price what I paid. I'll love to stay in future in this hotel.Genuine Hotels.com guest review
We were only there for a short stay. Traveling through to Florida. We were very satisfied with this place. Front desk person was very friendly. Room was clean and comfortable. Wish we had more time there to swim. Pool looked very nice. We would definitely stay there again. Very affordable.Genuine Hotels.com guest review
"Okay for just one night"
The front desk clerk was great, so friendly. However, there was black mold in the bathroom. The carpet was really gross, I did not want to put my bare feet on it at all. The room was just not clean at all; but, it was okay for just one night. The location worried us a little, so we just stayed in our room.Genuine Hotels.com guest review
Excellent overall for pricing and service ... I would stay again.Genuine Hotels.com guest review
"Atlanta area stay"
It was a good stay over all. Room was clean and in good shape.Genuine Hotels.com guest review
Good deal and room for the price. Nice polite staff. Room was clean, just a hair on the sink. Coupons in the rooms guest book were out of date. No hookers in the halls or broken equipment unlike the last place I stayed at.Genuine Hotels.com guest review
Cheap and not clean. Nothing else to say. Everything in the room did not work.Genuine Hotels.com guest review
"Enjoyed my stay"
Needed a place to stay for the weekend. The price was $42 per night. I arrived earlier than the check-in time. Fortunately I was able to get a room. The room was clean and there was enough space for my guest and I. I wouldn't mind staying here again.Genuine Hotels.com guest review
Hotel stay was great! Stayed in 2 double bed room. It was large and clean. Had coffee maker, fridge, microwave , TV & free WIFI, and they also have a pool but we didn't use. All for a great low price. Location of this hotel is really great. Many gas stations, restaurants, grocery stores, banks, etc, etc nearby. Taco Bell & McDonalds is right across […] street at hotel entrance. Would definitely stay here again!! Read moreGenuine Expedia guest review
"Not as good as I thought"
The desk person was very rude when we came. The hotel was clean and it was a good area.Genuine Hotels.com guest review
clean room, good service.Genuine Hotels.com guest review
Used for sleeping.Not too noisy.Easy to get to downtown.Genuine Expedia guest review
"Great hotel for the price!"
The room wasn't anything fancy, but clean and great for the price. The area was nice and had plenty of restaurants/stores right down the street so that was very convenient!Genuine Hotels.com guest review
The manager was very kind and helpful and the rooms had everything we needed at the price we wanted!Genuine Hotels.com guest review
Not a bad place. Worth the price for a night's sleep. Just keep in mind that an "inn" is just one degree above a "No-tell Motel"Genuine Hotels.com guest review
"Claimed I had no reservation"
This has never happened with a hotels.com reservation and I suspect that the night manager made this up so I could be charged at a higher rate. The room was a smoking room and smelled as such. My friend who came to visit me wondered why I chose such a bad place, too.Genuine Hotels.com guest review
"GREAT DEAL FOR THE PRICE"
THE HOTEL IS OLDER, BUT WELL MAINTAINED FOR THE MOST PART. THEY SAY NO PETS, BUT I SAW AT LEAST 2 GUEST WALKING AROUND WITH DOGS. (?!?!?!) FRONT DESK WAS VERY FRIENDLY AND HELPFUL,HOUSEKEEPING COULD USE SOME WORK...BUT ALL IN ALL A GOOD STAY. I WILL STAY AGAIN.Genuine Hotels.com guest review
"Great stay for the price"
Enjoyed my 5 night stay. Just as comfortable as higher priced hotels I have stayed in. Would return.Genuine Hotels.com guest review
It was just a resting spot on our way back home from D.C. to San Antonio. Right off the interstate, good location, Service was excellent. Great value.Genuine Hotels.com guest review
Great location and the staff were friendly and helpfulGenuine Hotels.com guest review
"Exactly as expected for price...Service was great!"
This is pretty much a get what you pay for place. I felt like it was a great hotel for what we paid. The front desk service is SUPER nice and very helpful. I would stay here again.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you for your comments. We love meeting guests and we are glad you had a good experience. Thank you for choosing to stay with us! We know you have many options!
"Vacation with friends"
People who work at the hotel was extremely nice! The hotel room was also clean.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you for staying with us and for your comments. We're glad you had a good experience!
"Front Desk was fantastic!"
This place really tries hard (okay..it really doesn't need to try) to be a great experience for the traveler. The night Desk Person, Grave Yard shift (Jason, I think was his name) is the ultimate in customer service and politeness. Room for the price is a super offer. Was quiet and clean. Never an issue and check-in and check-out were smooth. Even had […] a few packages delivered to the hotel front desk without any issues. We will DEFINITELY stay again. As for amenities, small fridge for keeping leftovers cool or cooling off a few sodas, coffee maker in room, iron and iron board, blow dryer and of course free internet and tv service. Read moreGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Terry and Tina, thank you so much for choosing to stay with us and for your positive feedback. Our night shift auditor will be really encouraged to hear about your pleasant experience with him. We do accept packages for guests as long as they are in house and they are not too bulky. We look forward to your next visit to Atlanta!
The hotel was a little disappointing. All rooms were outside entrances. We arrived there in the morning around 11:00 or after and were told we could not check in until 2:30 in the afternoon even though we had a reserved room. However they do expect you to be checked out by 11:00 a.m. Also the laundry area consisted of washers and dryers placed out in […] the open corridors on the 3rd level which I found to be strange. Good thing I didn't have laundry to do. The room was clean but very basic. But I knew this was a budget type hotel when I reserved the room and was not expecting it to be fancy. The area was okay but the hotel did not have a restaurant or continental breakfast and dining choices close by were limited. Read moreGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Radine, standard check-out time for our property is before 11 AM, guests need to leave before then so that we can clean the rooms for guests coming in after 2:30 PM Check-In. Since no rooms were available before 2:30 PM in your case, we were unable to check you in early. We apologize for the inconvenience it may have caused you, but we cannot guarantee a room before 2:30 PM. Our property is indeed an exterior corridor property and we do not offer a continental breakfast. We apologize if there was any miscommunication for you prior to your stay.
When I checked in, the clerk at the desk was very welcoming and gave very specific information on how to get to my room and where to park. Also, the room was very clean and well decorated. I had everything I needed.Genuine Hotels.com guest review
"It gets the job done."
An older hotel, but nonetheless adequately maintained. Could use an exterior and pool facelift. Staff was friendly and courteous. Room was a little damp. It was clean though, and the bed was comfortable. Stayed for one night. As is, this is a good place for one night. The price is right. Two or more nights, I recommend Hampton inn for the Norcross […] area. Read moreGenuine Hotels.com guest review
"Not near the Atlanta downtown"
Too far from Atlanta downtown. Room close to the swim pool is very noisy. People staying at the hotel appears questionable and make loud noise at night.Genuine Hotels.com guest review
"Clean, family-friendly hotel"
This is a no-frills place, but it is clean and feels safe. Staff was very helpful and friendly.Genuine Hotels.com guest review
"We Will Stay Again!"
We loved it! Staff was professional and courteous. Rooms clean, reasonably priced and maintained daily during our stay. Grounds are beautiful and well manicured; the pool a delight. We secured 2 rooms for 3 nights while visiting Stone Mountain and Atlanta. During our stay, one of the TV's stopped working; they immediately fixed the problem. We will […] definitely stay again when visiting the area and highly recommend this hotel!!! Read moreGenuine Hotels.com guest review
What u do for one guest be prepared to do for other, dog policyGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )