We loved it. The service was great and people were wonderful and helpful.Genuine Hotels.com guest review
"Really great hotel"
It was a last minute booking. I was a little apprehensive about this hotel but it was a rather great hotel. It was clean, quiet, and close to attractions.Genuine Hotels.com guest review
"Not the best, but not the worst..."
Lighting in the hotel room was horrible, 3 lamps inside (1 near the corner of the room, 1 table lamp on dresser, and 1 ontop of the night stand) hardly provide enough light; the bulbs were very low voltage so the room was dark even with all of the lights turned on. No sheer curtains for the windows so if you open the curtains anyone walking by your […] room can look inside. This left us with no real option for natural light and no privacy even if we did open the curtains. Bathroom was ok, someone left their "loofa" on the door obviously from a previous guest however housekeeping missed it. The 3 pillows on the bed were non existent, as flat as anything so basically u were sleeping with ur head on the bed. On one pillowsheet we found a small hair, and on one of the fresh towels we found a pile of small hair. What the heck? Also, not enough outlets. I had a laptop and we had 2 cellphones and because of a lack of outlets i plugged my laptop onto the desk and me and my gf took turns using the outlet in the bathroom sink. In all honesty for $40 a night you can't really complain and the location is close to 85 so that was good. Front staff was friendly and overall not a bad place but if you can look for other places i would suggest checking. Read moreGenuine Hotels.com guest review
I really enjoyed my stay at this motel and will definitely be coming back. I'm on a very limited budget and it was refreshing to stay at such a nice, clean motel at a very low price. The staff was awesome.Genuine Hotels.com guest review
"Pretty good on a budget"
I didn't like the 30min drive into Atlanta, but it was an excellent hotel for the price. Pool was a good size and bathrooms were clean. Great wireless signal and in room wifi worked great. We were able to use the appletv in our room with no problems.Genuine Hotels.com guest review
"Great for the Price"
Terrific deal. Clean and quiet, convenient to the Interstate and Gwinnett locations. The night manager was awesome...free comedy routine with my check-in! And the price was low. I highly recommend this hotel.Genuine Hotels.com guest review
"What a pleasant stay"
I was surprised at the cleanliness of the hotel. The room was clean and i had no concerns about the upkeep. The staff was helpful and there were no problems. It was a perfect economical hotel. There were no unusual smells inside of the rooms. If you are concerned because the price is so low don't be. I will stay at this hotel the next time I am in […] Atlanta. Read moreGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you so much for your kind comments. We work hard to keep things clean and economical. We look forward to your next visit! Thank you so much again for staying with us.
"Outstanding Service !!!!"
Can't wait to go back I already know where I'm staying !!! Great rates !!! Great Service !!! Comfortable beds !!!!!! Nice and quiet !!! Love the guest inn!! Everything you can think of is around you . Thanks for letting me feel right at home !!!!!Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Glad you had a good stay! It's always encouraging to hear from satisfied customers!
The staff was extremely friendly and the room was nice. Wish the bathtub had been a bit cleaner, but I feel that way about all bathrooms that aren't mine! Overall I enjoyed my stay and would stay again.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you so much for taking the time to let us know about your visit. We apologize if the tub could have been cleaner. Our girls do work hard and we'll be letting them know to be more careful. Thank you for staying with us!
"Fair stay for price."
The breakfast provided was a disappointment. The vending machine had condoms in it next to Tylenol and candy bars. The room was difficult to keep a comfortable room temperature.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you, Steven for taking the time to leave a review for us. We generally only offer coffee and individually wrapped pastries in the morning and because we know it isn't much we try not to advertise to have any breakfast at all. Unfortunately at our price point and with our county's health codes we cannot economically offer an extensive individually wrapped breakfast without raising prices or building a kitchen on site. Thank you so much for choosing to stay with us. We apologize that we were a bit disappointing.
"A Surprising Value"
What a find. An excellent inexpensive hotel. No frills, but nice clean rooms and baths with a very friendly staff. James is one of the nicest front desk managers I've ever encountered. (Even at 12:45 am! ) If I had one suggestion it would be to use more bleach in the laundry. The sheets were clean, but a bit dingy. Comfortable beds though with nice […] flat screen TVs. Read moreGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Mike, Thank you so much for your kind words. We'll be sure to let James know - he will be so happy to hear the compliments. We'll be working harder to do better with our sheets. Thank you so much for your suggestion on bleach.
washer was not properly functioning,Genuine Hotels.com guest review
"Guesthouse inn is like our home away from home"
They had great service and workedwith us in all tht we neededGenuine Hotels.com guest review
"GOOD PRICE, OUTSTANDING STAY-AWESOME PROPERTY"
Extremely courteous staff with very clean property inside and out. This property is cared for as if the staff owns it. Everything you expect from a hotel they provide. But the best thing overall is that the service and cleanliness of this hotel brings so much value when you consider the price. I've paid so much more for so much less. This is what a […] customer expects when traveling. Good Price for an outstanding stay! Read moreGenuine Hotels.com guest review
"Nice clean hotel"
This hotel is nice, clean and located near i85. Only down side is there are no extras like bar or Restranuant but several near byGenuine Hotels.com guest review
"Great place at great price"
We received great service from the front desk both morning and night. The location was convenient to Atlanta, and the neighborhood was safe. The hotel could use a remodel because of its age, but nothing was broken down or dirty. Our room was extremely clean and well kept both days. Our non-smoking room was fresh smelling. The hotel does not offer continental […] breakfast, however, they did provide complimentary coffee and danishes for breakfast. We were very impressed with this location for service, price, and cleanliness, and will certainly stay here again. Read moreGenuine Hotels.com guest review
Great stay for the price! I've stayed on multiple occasions. Offers a wealth of nearby fast food and is close enough to sit-in restaurants if you get tired of the room. Staff is friendly and the area isn't shady. You get what you pay for here; would recommend to anyone looking for a night or two away while staying within a budget.Genuine Hotels.com guest review
Rooms were nice and neat. Beds were made properly. Bathrooms were clean.Genuine Hotels.com guest review
First of all, the price I paid was way too high. Hotels.com was showing rooms available for pretty cheap, but they only had smoking rooms for the low price. And a non-smoking room was double the price. I could have easily spent another $20 or so and got a much nicer room in a nicer area. The hotel itself had several notices posted about not allowing […] visitors to the rooms after midnight, not responsible for this, beware of that. I immediately did not feel safe in the area. Finally, there is a notice posted right in the lobby of the hotel which says that the DO NOT WASH THE LINENS after each guest stays there!!! Are you serious? IF I hadn't paid in advance I would have immediately left. That's absolutely disgusting. Read moreGenuine Hotels.com guest review
this was a great place to stay the room was clean and comfortable the pool was clean and the staff was very friendly I especially liked having a microwave and refrigerator in the room I would stay there again, cant beat the price.Genuine Hotels.com guest review
The hotel was great. we had two rooms. one room the fridge/freezer wored but in the other the freezer did not. the staff was friendly. i would stay again, just hope the freezer works.Genuine Hotels.com guest review
"Better than expected!"
Pride in Ownership Shows. Yes, it is older, but unlike the other places I've stayed, this place actually kept up with the maintenance. CLEAN! Carpet looked newer. The fridge and microwave were helpful. Also, this place has an elevator to the 2nd floor for everyone's use. I didn't have to lug my heavy luggage up a flight of stairs. Nice bonus. Staff […] went the extra mile. Read moreGenuine Hotels.com guest review
"Affordable and quiet"
The stay was good. The area where the hotel was situated was very quiet the days we stayed which was Sunday -Wednesday. Being located in Norcross meant that we were 10 miles away from everything and since its a couple turns to get one 85, it was simple to jump on the main road. By booking 3+ days we got a discounted rate which was a plus. The pool was […] good and overall I think our stay was pleasant. I would definitely come back. Read moreGenuine Hotels.com guest review
"Extremely clean! Great deal for the money!"
We had a really nice stay for two nights when attending a concert. i wouldn't hesitate to book there again. The pool was really nice and the management was friendly and accommodating. Location was nice for dining options and for the drug store trip that we needed to unexpectedly make. A great buy!Genuine Hotels.com guest review
Very pleased with the hotel and it's location. Can't be it for the price.Genuine Hotels.com guest review
"Need to be improved!!"
The daily rate of this facility is great, however it is poorly maintained and poorly managed. The front Desk worker was very rude and seemed not welcoming, very unprofessional. She was talking to people behind me while it was my turn to check-in. No work station, no printer, no breakfastGenuine Hotels.com guest review
We had a great time in town for a friends wedding. The hotel is right next to highway 85 so we had an easy time getting into town when we needed to. The hotel was everything we needed it to be. The grounds were well kept and clean. Our room was nice and clean. It felt like most of the room was brand new. The staff we interacted with were friendly and […] nice. I would definitely stay again. Read moreGenuine Hotels.com guest review
"Good value and clean"
This is the 2nd time I have stayed at Guest House this year. I have to occasionally travel to Norcross for week-long meetings and need to save money on my lodging. Guest House is clean, quite, and the rooms are in fairly good shape for the price point. Front desk staff are always nice and helpful. I'll stay again in the future.Genuine Hotels.com guest review
Excellent for the price. Beds were a little hard, and the rooms could use paint and carpet, but it was very clean, and the staff was extremely thoughtful and kind. I'll be staying there again next year.Genuine Hotels.com guest review
Was very quiet and enjoyed our stayGenuine Hotels.com guest review
"Best kept secret in Georgia"
Comfort, comfort, comfort! Feels like home.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you so much for your kind comments! We are glad you felt at home!
"Great on a budget"
Enjoyed the helping staffGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you. We know we're a budget hotel, but we know that doesn't mean people should get poor service. We're glad you had a good experience!
"June 2014 stay"
Overall we had a good experience at the guest house Inn.However I didn't like the damp carpet when we arrived and the furniture was a little old but other than that it was quiet, had Wi fi, great location, staff was friendly.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Shirdene, we apologize that your carpet was damp. We may have shampooed the carpet in that room and we apologize that it was still damp upon your arrival. We will have to be more careful checking the rooms prior to renting. Thank you for taking the time to let us know. We really appreciate your comments!
"To visit school!"
Very pleasant!Genuine Hotels.com guest review
Hotel was great! Clean, and quiet! In a nice neighborhood, so we all felt safe. Close to so many things, and only a short drive to Atlanta!Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you Heidi! We are glad you had a good experience and didn't run into crazy Atlanta traffic! We're about 20 minutes away from downtown as long as there isn't traffic :) Please come visit us again when you're in town! Thank you again for staying with us and taking the time to rate us! We really appreciate it!
For the price, my wife and I were totally satisfied. We had absolutely no problem with our one night stay.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Rick, thank you for taking the time to rate us. We are glad you were satisfied and had a good stay! Please come visit us again when you're in Atlanta! Thank you again!
Bad decision. Very old hotel with new paint outside. Not clean. Not kept up. Beds bad. Almost asked fot money back.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross We apologize that you did not have a good experience with us. We really are an older property, but that does not excuse not being clean. We will have to do better on checking our rooms. We apologize again for your poor experience.
Staff was friendly and accommodated my needs. Room is old. No toilet lid! Bed sheets are old and pillows need replacing. I stayed five nights because of the good price. It has potential if some remodeling is considered. Probably won't stay again because I am use to living in a nicer environment. Eating places are within walking distance.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear A.J. Thank you for taking the time to share your experience. Our housekeepers will have to be more careful. We are an old property ( almost 30 years). We hope you will find a more suitable property for your next visit in Atlanta. We know that we are more of a no frills type of property for guests looking to just get some sleep without spending too much. Thank you again for choosing to stay with us!
"a nice place to stay"
I needed a get away and was pleasantly surprised by how quiet Guest House was. I stayed two weeks and got the rest I needed. My advice would be to update the air-conditioning and the bed linens and rugs...The cleaning and hotel staff great...laundry on site I give two thumbs up...location convenient. Thank you Guest House :)Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you for choosing to stay with us and taking the time to rate us. We are in the process of updating air-conditioners. Thank you so much for your advice, we have definitely been considering linens and carpet. We really appreciate it because we want to make changes that matter the most!
"its no marriott but it fits the bill"
I was satisfied with stay. If you want to watch TV they have just about every channel. I turned the TV on for 10 mins. The bathroom is a bit tight but clean and functional. Lighting is a bit dim. If your sense of smell for smoke is sensitive then you may smell smoke in room. My wife kept saying she smelled smoke but i didn't.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Kurt, thank you for taking the time to review us! We do have a full cable package with many channels including ESPN, Food, HGTV, Disney, etc. We apologize for any odors that may have been in your room. Thank you for choosing to stay with us!
"NIce Stay, great staff, great price"
The only down side to this hotel is there is no extras like restaurant or bar. The rooms are very nice, clean and well maintained. There are lots of places close to eat. Access to the I85 is easy.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you, Steve! We really are a no frills type of place, glad you had a good stay with us and found us convenient. We hope to see you again with your next visit to Atlanta!
"Pretty good but no breakfast and a bit older"
Overall a good deal but not the newest hotel and just the basics, but good for the price - always call and get a price over the phoneGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you for your review. We really are just a basic hotel for people looking for a clean and quiet place to sleep .Thank you for choosing to stay with us!
"Nice litte place to lay your head"
I was a nice little place to lay your head very clean and well kept I plan to visit it again in the near future.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you, Rod. Glad you had a good stay!
"Nice quiet area but still close to Atlanta"
Very nice area just on the outskirts of Atlanta. Hotel staff was EXTREMELY helpful with any questions I had (including printing a map of the local area). Room was very clean and quiet. Curtains kept the room real dark so it was easy to sleep. A very nice addition was the fridge and microwave (along with coffee maker, iron and ironing board, and hair […] dryer). They also offered a small variety of breakfast rolls and coffee or tea in the mornings. Great restaurants and shopping close by. I would definitely recommend this hotel to my friends! Read moreGenuine Hotels.com guest review
I would recommend this hotel to anyone. Very clean, they accommodated us with particulars and very courteous. Thank you. We All enjoyed our stay. *****Genuine Hotels.com guest review
"great location and price"
Decent rate, very clean but the motel doesn't offer any breakfast. The a/c runs very cool and the room was oddly moist feeling. The king bed is great no smoke smell at all. I recommend grabbing extra blankets it's very chilly.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thanks for your comments, Carrie. You are correct, we only offer some coffee and individually wrapped pastries in the morning. We figure guests can save a good amount of money when booking with us and can use what they save towards a much nicer meal. Many of our guests will actually buy what the want to eat and utilize our in room fridge and microwave. Our property unfortunately cannot provide a good continental breakfast that is cost effective with our county's health regulations (everything has to be individually wrapped since we have no kitchen facility). Thank you for staying with us, we're glad you enjoyed your stay!
"very good , close to highways system, comfortable"
goodGenuine Hotels.com guest review
very nice service good price and convenience location next time i,ll visit againGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Thank you. We work hard to provide a good price with good service and a clean room. We look forward to your next visit. Thank you again for your comments and for staying with us.
It was a pleasant stay. I was worried about someone stealing my things, but that never happened. Front desk was very helpful and nice. They didn't have a printer and I had to pay a dollar for a fax, but for the price I paid to stay there I thought it was ok.Genuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Gabe, we're glad you had a good stay. We work hard to provide good service and do our best to keep an eye on things. Thank you for your comments and for staying with us!
I went to visit friends for a longlong weekend and was looking for a central location to stay. The location was perfect; close to my friends plus shopping and restaurant. The room was very clean, great amenities for the price and it also very quiet. You wouldn't even know that a hotel was at that location. The only negative was that the bed was kind […] of hard. Overall, the hotel was great, the staff was very friendly and the price was perfect for someone like me who is on a budget. I would definitely stay again!! Read moreGenuine Hotels.com guest review
Response by GuestHouse Inn Atlanta/Norcross Dear Heather, Thank you for choosing to stay with us. We're glad our location worked out well for you and that you had a pleasant stay! Thank you for taking the time to review us!
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