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Located in Norcross (Duluth - Norcross), GuestHouse Atlanta Norcross is close to Malibu Grand Prix and Global Mall. Additional area attractions include Pirates Cove Adventure Golf and Gwinnett Place Mall.
Complimentary wireless Internet access is available in public areas. Event space measures 1200 square feet (111 square meters). Additional amenities include an outdoor pool, laundry facilities, and a picnic area. Onsite parking is complimentary.
The 144 air-conditioned guestrooms at GuestHouse Atlanta Norcross include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks along with free local calls (restrictions may apply). All units feature microwaves and refrigerators. In addition, amenities available on request include irons/ironing boards and wake-up calls.
was greatGenuine Hotels.com guest review
quality of service was very goodGenuine Hotels.com guest review
"close to highway"
Comfortable space with no real problems. Hotel staff was very accommodating and quickly resolved my key issue when I had trouble getting back into my room after an event in town. Highly recommend if want a quiet and good place to stay for the night.Genuine Hotels.com guest review
I stayed at the GuestHouse on Tuesday, August 20. I was assigned to room 310. At 2:45 a.m., there was a knock on my door and someone tried to forcefully open it. Only then did I realize that the lock did not work from the outside! I I had not pushed the door it would have likely opened all the way. I slammed it back closed and yelled that I had a gun. […] Whoever was at the door then left. A very scary experience!! This was not my first visit but I don't think I will be back. Read moreGenuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross We sincerely apologize for your experience. Our Night auditor did immediately run up to find out what was going on and we checked the door lock for your room and did not find it to be malfunctioning. After checking the cameras and it seems like the person went to the wrong location. Once again we apologize for such a experience. We know it must have been terrifying and we are sorry to lose you as a customer.
"Can't wait to stay there again!"
I was suspicious about the 4.3 star guest rating, when the Hotels rating was only 2 stars, especially given the incredibly low room rate. It's not the Ritz, but everything about the hotel was fantastic, especially the location and convenience to I-85. I didn't use the pool, but the pool area was very nice as well and a great place for the kids to p […] lay. Read moreGenuine Hotels.com guest review
"it was very nice and so were the staff"
i am looking fordward to next year i will be back there againGenuine Expedia guest review
"Quick Ride to Downtown"
The GuestHouse was in the perfect locale for our journey. We came to Atlanta to see the Georgia Aquarium and the High Museum's display of the "Girl with the Pearl Earring". I like what Atlanta has done with the downtown since the early 90s. After our stay we headed for the Great Smoky Mountains. The stay was nice and uneventful. The only minus was when […] I approached the hotel on the freeway, no one answered the phone to validate my directions. The pool was clean and my daughter enjoyed the kids who came down to swim. Read moreGenuine Expedia guest review
"Cheap and reasonable"
The Ritz Carlton has nothing to fear from this hotel, yet it's fine for an overnight stopover on the outskirts of Atlanta.Genuine Expedia guest review
"Best for the price"
We stayed in Norcross for a small vacation. The Guest House was just what we were expecting. There are no luxury accommodations. It is just a simple place. our room was very clean and comfortable. We have stayed at much better and paid much more. It will not impress you but the price is right and the staff is helpful and friendly.Genuine Expedia guest review
"close to interstate 85"
Value hotel with great service at affordable ratesGenuine Hotels.com guest review
The only problems I had were on 2nd day my room door would not lock. I told the front desk and they promptly took care of it. If I ever decide to stay in this area again I will stay here.Genuine Hotels.com guest review
Great location.....Genuine Hotels.com guest review
"Great hotel near Atlanta"
My son and I stayed for 3 nights while visiting Atlanta for his birthday. We were near I85 and about 20 minutes from Atlanta. Our room was nice, especially liked the fridge. The microwave was weak, but worked. Took 5 minutes to pop a snack size bag of popcorn. They did not clean our room our last day there, not sure why, but front desk got us more coffee […] so I had some each morning in the room. The hair dryer worked really well and the shower was nice. Wish they had a list of the cable channels in the notebook that had info on the hotel. We had a great stay and the price was low! I recommend this hotel for those going to Atlanta who don't want to pay big bucks for a room. Would stay here again. Read moreGenuine Hotels.com guest review
Great Family oriented Hotel with all the emanates and GREAT rates.Genuine Hotels.com guest review
"great place to stay"
This was a hotel i stayed at because one i had previously booked was too dirty and unsafe to stay at. This place was a huge upgrade from the last hotel. Little bit of a drive but well worth irGenuine Hotels.com guest review
Great stay for the price. The hotel is old, but very clean. I never would have guess for the rooms to be so clean. Staff is very friendly.Genuine Hotels.com guest review
This was our second time to stay here because we liked it so much. Friendly staff, clean rooms and location is nice with lots of eating places close by. We will stay again in the future.Genuine Hotels.com guest review
We loved it.....Genuine Hotels.com guest review
"Great Place and Great Price"
My stay couldn't have been better, I only stayed one night but couldn't have asked for anything more. My room was plenty large enough and the bathroom was spotless. And the a/c worked great!! Which is very important in July! I would definitely stay here again.Genuine Hotels.com guest review
I stayed at the Guesthouse Inn for one night while in town to attend a concert. The front desk clerk was incredibly nice and accommodating - allowing me to check into my room early. The room it's self was small (tiny bathroom!!) but very nice with a microwave, coffee maker and mini fridge. The selling point for me was the pool and free wi-fi. At these […] prices it was amazing to get both of these amenities. The wi-fi picked up great - without a password - and was easily accessible, even lounging by the pool. Read moreGenuine Expedia guest review
"Good value for the money"
It is a low cost hotel, and there aren't any frills, but it was clean and provided what we needed for the night. All in all I would recommend it.Genuine Hotels.com guest review
"great stay for the night"
we stayed for one night on our way back from rafting trip. 3 people. We really enjoyed the location. about 20 mins from Atlanta. everything was clean and working. no complaints. good value.Genuine Hotels.com guest review
"Great place for the price."
This hotel lives up to the reviews that are written about it. This was a nice hotel for the price. Having a breakfast would have been nice, but my husband and I figured we could eat breakfast at a nearby breakfast with what we were saving on the hotel but it turned out that the hotel offered some packaged pastries which were just fine. The desk clerk […] at the time we checked in was very, very nice. We would stay here again if we come to this area. Also, the hotel is right off the exit which was very convenient for us. Read moreGenuine Hotels.com guest review
"Good for Us"
Room was nice and the bathroom looked like it had been updated recently. WiFi was a bit flakey. Pool was nice.Genuine Hotels.com guest review
For the price it was a good hotel. The room was outdated and the bath tub would not drain. Also I did not feel very safe. We heard people and cars moving around all night. The beds were not comfortable at all.Genuine Expedia guest review
It was probably the cleanest hotel we have ever stayed in! You can tell the owners take pride in what they are offering people! We really enjoyed the swimming pool! We will stay here again! Its close to lots of great restaurants! We really loved it! All the possitive reviews you will read are very accurate! Loved This place!!!Genuine Hotels.com guest review
"Worth the price"
Very friendly staff, no breakfast, the hotel is fine for the price.Genuine Expedia guest review
I have stayed in $100/night plus hotels and was not this satisfied! Wonderful customer service, very clean rooms. Location was a little further from where I had to go, but for the price was worth dealing with Atlanta traffic. This is a basic hotel, however, so if you are in Atlanta on business and just need somewhere safe and clean to sleep and shower […] you have found it!! Read moreGenuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Thank you so much for your kind comments. We're glad you had a wonderful stay! We are a bit in the suburbs = ) Thanks for choosing us despite the distance. Without traffic it takes about 20 mins to get downtown, but then again sometimes Atlanta traffic can be unpredictable! Hope to see you again in the near future!
"Family of 4"
While the staff was wonderful (extra towels seconds after request & greeted by waiting staff @ check out and in). However when we woke EVERYTHING was wet. It was the dehumidifier not worker. It was a little further to Stone Mt than we thought and further than Expedia said. W/O navigation the interstate is confusing and atlanta traffic almost as bad […] as Chicago & Washington DC (though not hotels faults). It was clean though. Read moreGenuine Expedia guest review
"Convenient and Excellent Price"
The price is very affordable and convenient to I-85 and all of Koreatown. We love coming to Atlanta for vacation and going to the local Wellness Spas and Korean shopping and restaurants. Amazing cultural experience. Rooms are always clean and well stocked. However, we are always afraid to leave our computers in the hotel room--- when they clean, they […] will leave your room door wide open and unguarded for long periods of time. So, we have to leave the laptop in the car, which is also scary because of possible theft or heat damage. The carpet in the rooms has been moist and sticky the past three times I have stayed. Maybe they want to consider laminate flooring or tile? Read moreGenuine Hotels.com guest review
"not far from all the sights"
I really enjoyed the stay there where many store in walking distance for the family.Genuine Hotels.com guest review
"You get what you pay for"
No the greatest area to be in. Cleanness was ok. Just remember you get what u pay for!!!Genuine Expedia guest review
"Great place !! Great price !!"
From the front desk on I had a great stay. Rooms are clean, pool is clean, all the staff was very friendly. I only have one complaint the ice maker on our floor was not working so I just hopped on the elevator and went down a floor and got ice there !! Not a big inconvenience. All in all I would definitely stay here again and would recommend this h […] otel. Read moreGenuine Hotels.com guest review
"if it wasn't one thing it was another"
from the very beginning from a simple phone call the customer service was not good. when we arrived they put us on the third floor (which was not fun with a 1 yr old and a 10 year old and all the suitcases). the rooms carpet was "sticky", and the pillows were flat. The next day the door lock would not except our key so we had to get a new one which […] was not excepted as well. we advised the hotel staff and we waited for the staff at least 20 minutes for them to let us in the room. then they called and advised that we would have to move rooms or they would have to let us in each time we left and then get us up in the morning before they could fix it. they placed us in a room on the second floor on the other side of the hotel. that room smelled like cigarettes. the sink leaked and the toilet stopped up. the hotel would hardly open up the pool area and the breakfast was pastries. I guess I had too much expectations for how much money we spent. Read moreGenuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Dear Jenni, On behalf of the GuestHouse Staff, we're sincerely apologize for your experience. Our staff has been a bit "stretched" during these summer months. Thank you for taking the time to let us know. We also encourage guests to write requests for ground floor rooms or things like that - even though they are not guaranteed, we at least can also do our best to put guests near our elevator as a second option. Once again we are very sorry for the issues you encountered during your stay.
"good hotel, rude staff"
The rooms are clean and well maintained. It was also quiet and conducive of good rest. However, the man at the reception was rude towards me at check out (there was someone else at the desk when I checked in) and he was rude towards a relative of mine when she called to be transferred to my room. He just totally lacks the courtesy and politeness expected […] of a customer service person. Read moreGenuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Dear Fabienne, We're apologize for the poor customer service experience. We have 3 male front desk staff - we'll have to look into what happened. We pride ourselves in our customer service and what you experienced is not acceptable. Thank you for taking the time to let us know. Without your comments we wouldn't know if there was a problem.
"Convenient to all major attractions!"
Nice room and very clean! Good TV, all appliances worked! Great place for the price!Genuine Hotels.com guest review
"Smelled BAD! and very uncomfortable"
This was the worst hotel I stayed in during my 9 day vacation in the southeast. The owner was at the reception desk and was upset that I was walking in as a Hotels.com customer. When I walked into the room is was damp and foul smelling. The carpet was wet and had holes in it. The beds were very uncomfortable and I had to fold the pillows in three just […] to get a proper size. My daughter woke up with neck and back pains due to the cheap beds. I regret going to this hotel. It was the worst part of my vacation. Read moreGenuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Dear Marco, We apologize for your poor experience at our property. Just to clarify, there is no ownership that is at the front desk. We believe we know who you are referring to and will be speaking to him about your complaint, recently you are not the only one that has a complaint about him. Thank you for taking the time to review us. We really appreciate all reviews so that we can improve and fix issues that we otherwise would not be aware of. Once again we apologize for putting a dent in your vacation in the southeast.
"Decent and clean"
The room was clean and comfortable. Good price. No complimentary breakfast.Genuine Expedia guest review
The room was clean but small, particularly the bathroom. Queen beds would have been nicer and a larger bathroom. Breakfast needs to be offered as well to compete with other motels in the area.Genuine Hotels.com guest review
"ONE OF THE VERY BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
THE ROOMS WERE IMMACULATE, MY WIFE AND I ENJOYED OUR STAY IN YOUR GUEST HOUSE IN ATLANTA NORCROSS WITH MY STEPSON! I HAVE TOLD MY FRIENDS ABOUT YOUR PLACE AND TOLD THEM IF THEY EVER PASS THROUGH, YOU PLACE IS THE PLACE TO SPEND THE NIGHT!Genuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Thank you so much for your kind words! We really appreciate you telling others about us :) Looking forward to meeting your Atlanta stay needs in the future!
The only problem we had was that our keys stopped working on our hotel room, but the front desk was more than helpful and offered to move us to another room!Genuine Hotels.com guest review
Response by GuestHouse Atlanta Norcross Glad you had a good stay! We apologize again for your keys not working. Sometimes our door locks really can be problematic. Thank you for understanding. Please come visit us again if you're back in Atlanta!
"Recent stay near Stone Mountain."
We found our room to be very clean. The desk staff was very friendly upon arrival and checking out.Genuine Expedia guest review
Response by GuestHouse Atlanta Norcross We're glad you had a good experience! Please come see us again soon!
"Ok hotel for price"
Asked guest service for extra pillow and was told they didn't have one. Don't know if guy was lying or not but it didn't make any sense to me. Children were running up and down the balcony. I did not call to guest services because of someone else's poor parenting skills.Genuine Expedia guest review
Response by GuestHouse Atlanta Norcross We apologize for your experience with no pillows - depending on the time you requested one, it may have been true that our front desk did not have one available if housekeeping staff had left for the day and the ones at the front desk had been given out. We'll have to prepare more during busy weekends like July 4th. We also apologize for your experience with other guests - we do give guests warnings when they cause a disturbance to other guests and have asked guests to leave in the past if the behavior continues. Thank you so much for understanding that sometimes it isn't easy when other guests are not cooperative. We really appreciate the time taken to write us a review. We hope you will consider us again in the future!
"Close to main hwy"
Close to the main hwy, making it very convenient to everything. Great place to stay, would stay again. The only thing I didn't like is the doors open directly to the outside I prefer inside rooms.Genuine Hotels.com guest review
"Perfectly adequate. Surprisingly clean."
I stayed at the GuestHouse with my wife and two children on a trip to find a place to live in the Atlanta area because we are relocating from out of state. The hotel was surprisingly clean and well-kept for the suspiciously low price. We needed a low-cost hotel close to downtown Atlanta, and GuestHouse was adequate for this. There are no frills or glamour, […] but if you're looking for a quick stay for a low price, this is fine. I've spent twice as much a night more on hotels that offered basically the same level of comfort and environment. The surrounding neighborhood doesn't offer much. There are a few fast food places, drug stores, gas stations, and a reasonably close grocery store. Check-in was fast. Don't bother with the hotel's breakfast. It's a packaged danish or something similar, but there is some free decent coffee. They said they can't offer a full breakfast, but that was fine with me considering the cost. Downtown Atlanta is about 15 minutes away depending on traffic. After a thorough room check, we saw no roaches, bed bugs, or creatures of any kind. The bedding, towels, and bathroom were very clean. Our room included two full-sized beds, fridge with small freezer inside, clean microwave, hair dryer, and coffee pot. Read moreGenuine Hotels.com guest review
Great bang for the buck. Nice hotel, nice people, nice area, close to the freeway. When I come back to Atlanta, I'm staying there again!Genuine Hotels.com guest review
"4 day trip."
Was clean and not to bad. $40 a night can't be beat! Though the locks on two of the doors being broken wasn't very cool. Tv was okay. I would totally recommend it for someone traveling on a budget like me.Genuine Expedia guest review
Response by GuestHouse Atlanta Norcross Thank you so much for taking the time to let us know how we're doing. We apologize for the maintenance issues you had with your room, we regret not knowing during your stay to make it better. We would have been more than happy to move you or to send someone over to fix it. We hope that you will consider us again!
"Good budget motel"
Clean and convenient to 85 and Gwinnett. No frills, no gym and beds are just OK. We were here for family event, basically just to sleep and it was fine.Genuine Hotels.com guest review
"Not far from places I wanted to see"
We had a wonderful stay, hotel clerk and employees were friendly and helpful. Enjoyed staying there and will come back again.Genuine Hotels.com guest review
"A wonderful value"
When you just need simple lodging, you can't beat this place. I was impressed by how clean and comfortable my room was for the price. I even got a little coffeemaker in my room! I also like that it's right off the expressway. An excellent value. I'll stay here again.Genuine Hotels.com guest review
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