"Light at the end of the Tunnel"
After staying at the Red Roof Inn across the street and switching to this Best Western location, it was a night and day difference and made the rest of our vacation in Nashville so much better. We no longer dreaded going back to our hotel room at the end of the day. The staff was amazingly friendly, helpful, and made us feel very welcome. You could […] see that there was a true "care" for the facilities and up keep of the grounds. It was so nice to have a flat screen tv with lots of channel options, and a large refrigerator with a microwave. Our room was very clean and smelled wonderful, and every day the maid was always so pleasant and willing to meet any of our needs. We had more than enough towels to go around and the soap dispensers near the sink and shower are such a great idea! We travel to Nashville a couple times a year and have found our new favorite Hotel in Goodletsville! Thank you to everyone! Read moreGenuine Expedia guest review
"Great place for the price"
This hotel was close to where I needed to be and the price was right. The only reason I gave comfort a 3 is because of the noise. If there were construction equipment outside, I could have understood the noise level. Room was clean and comfortable. I will definitely stay there again if the need arises. Check-in and check out were both a breeze. Wi-Fi […] was good but not great but then I did not stay there for the Wi-Fi. Easy acess from the interstate and lots of nearby restaurants to choose from. Read moreGenuine Hotels.com guest review
The place was clean and efficient, for a 15 minute drive to downtown I saved $100/day. Close to freeway and across the parking lot from a Shoneys.Genuine Expedia guest review
The linens were in poor condition, and the room in fair condition. The breakfast was very good!Genuine Expedia guest review
"Ok for price"
The room was clean but the bathroom coulda been cleaned a little better being that it had hairs on the floor.. The beds was hard as bricks but overall it was a okay stayGenuine Expedia guest review
"Fine for the price"
I booked this hotel because of the price in an attempt to save a few while on a roadtrip exploring Nashville and other attractions in the area. We booked two rooms, both had a decent amount of space but one was really clean while the other had a horribly pungent smell throughout the night. There was a lot of noise from surrounding rooms not at the fault […] of other patrons but because the walls were thin and the design of the hotel makes noise travel pretty fast. The area outside the hotel didn't look too welcoming. We were celebrating New Years Eve in the area for the first time and definitely opted to not stay a second night. When we went to the lobby, staff seemed confused about how to go about cancelling or changing our stay. In my opinion, the hotel is definitely one that's good for an overnight stay if you won't be hanging inside it too much, or if you're there on business and need a quick stop. It's not horrible and the rooms (at least some it seems) are clean and roomy and have internet/cable, but it's not a place to go if you're on vacation or if you (like me) enjoy hanging out in your hotel room for a couple of hours at the end of a day. Read moreGenuine Hotels.com guest review
Good accommodations for the price. Clean, not the most comfortable, not the best breakfast, but for the price you get what you paid for. Would stay again 10/10 times.Genuine Hotels.com guest review
"Very happy. Especially considering the price."
Looked for a clean, affordable and quiet place to stay as we explored Nashville. This place satisfied all of our needs. Very thankful we stayed there!Genuine Expedia guest review
The beds and pillows where very comfortable. Room was nice and clean no smoky smell. Great breakfast. The staff was very friendly. Was in a great area too. I will be staying there again.Genuine Hotels.com guest review
Pleasant staff. Room was clean overall but a bit older than I am used to. Smoke alarm was removed from the wall was a bit disturbing. Overall the room was clean though many of the fixtures in the restroom should have been replaced by now. Bed had a Bedspread skirt but no bedspread, just sheets. Hotel could use some upgrading but overall comfortab […] le. Read moreGenuine Expedia guest review
Just needed to rest for the night on my long drive to Texas. Just clean enough and just cheap enough.Genuine Hotels.com guest review
Very good for the money. Much nicer than expected. Very comfortable bed. Location is excellent.Genuine Hotels.com guest review
"Great for filming horror flick"
Heater did not work, and it was COLD. Internet access was unpredictable; you may be able to connect for a few minutes at a time. Bed linens were nearly threadbare. The giant soap/shampoo dispensers glued to the mirror and shower wall don't exactly give that "feel at home comfort" Everything, from the paint on the walls to the towels on the rack, is […] just old, dirty, and not maintained. Bottom line, if you are shooting a horror film, this is the place. Read moreGenuine Expedia guest review
"Pictures are better then Motel"
I couldn't stay at this hotel I had to request a refund. Bathroom was filthy and hair in the bath tub. The doors are partially painted and I couldn't stay in this Hotel very disappointed. I called that night and requested a refund.Genuine Expedia guest review
"No sleep all night"
I am so disappointed in this hotel's management. I asked for a quiet room as I needed sleep, prior to a big business meeting. They put me in a room that seemed OK. The starting at 4:30 pm housekeeping rolled heavy carts full of linens past my room this continued until after 11 pm. If that was not bad enough, at 4:45 am, housekeeping again started up […] again. I called and complained, the desk clerk without apology they need to do their work. What !!! At 4:45 AM Travelers have the right to expect a reasonable nights sleep.... AVOID THIS HOTEL IF YOU WANT SLEEP..... Read moreGenuine Hotels.com guest review
"Hotel had a nice appearance outside"
Disappointed. Told that room entered from inside. Wasn't true. Room was small. Told it would be a double room. Breakfast was good.Genuine Expedia guest review
"Worked for me"
Had to stay a night on the road. Got a King room, everything was fine and neat. Left before breakfast, but looked like the usual fare. Coffee was available at 4am, that was nice. Grocery store right across road, and a Shoneys and fast food fish restaurant too is adjacent.Genuine Hotels.com guest review
Gentleman at front desk was welcoming, other than that didn't have contact with anyone else bc we skipped the breakfast (shoneys is right beside hotel). We were on 1st floor next to stairs so I could hear people coming & going all night as well as the vehicles close to the room arriving & leaving. Then when the room service started in the morning I […] was woke up by the carts goin by my door & the carts on the level above mine. The room looked decent, bed was ok, not a bad smell but did have a smell to it. Bathroom was big, there were a couple places near tub that had a brownish looking tint. Not my 1st pick for a hotel but not 2 bad if you are just passing through. Read moreGenuine Hotels.com guest review
"Love this Hotel!"
I've stayed at this hotel twice now and road trips. The staff is always pleasant and helpful. And when they say free breakfast they mean it!! It's not just some cold cereal and a banana. For the price and location, you can't do better.Genuine Expedia guest review
"Good overnight stop"
Not a lot of frills, but it was a clean/comfortable overnight stayGenuine Hotels.com guest review
"Everything was perfect."
The staff was nice and helpful. The room was clean. There were enough towels. The bed was comfortable. Didn't hear noises from other rooms. Reivies of this hotel and others nearby indicated the area may not be too safe. This was not my experience. The area seemed fine. There were lots of restaurants in walking distance and I felt perfectly safe. Will […] look for Best Westerns first for my next stay. Read moreGenuine Expedia guest review
"Got the job done."
wasn't expecting much from here but just a place to sleep.Unfortunately the room smelled musty from the A/c. There were a few things that were out of place (remote was out of cradle, the iron cord was unraveled and draped over the closet rod, and the clock was still set to pacific time instead of central) Also, the linen was worn ( sheets had a few […] holes, towels were very corse). Lastly, the toliet was oddly tall. I am 5'3'' and i could just about swing my feet back and forth. NOt only that but it was uneven and wobbled slightly (alarming at 4am). Read moreGenuine Expedia guest review
"Got the job done."
I wasn't expecting much from my stay here as it was just a place to sleep for the night but there were a few things that were disappointing. First the room smelled musty. probably from the A/C unit and it did mostly subside after a while and both my fiance and I taking showers but it is very displeasing. The linen was very worn ( sheets had a couple […] of holes, towels were very corse) Also, there were things out of place that were so small it would have just made me more comfortable had they been in place (the remote control wasn't in its cradle, the clock was set to pacific standard time, the cord for the iron was unraveled and draped over the closet rack). Lastly I thought it was very weird that their toilet was too tall. I am 5'3'' and I would just about swing my feet back and forth and not only that the it was uneven and slightly wobbled (not fun at 4am). Read moreGenuine Expedia guest review
"All the Looks are in the Lobby"
The lobby photo is about the nicest looking part of the hotel. Other than that it's pretty run-of-the-mill for a low-budget place to stay. The bathroom needs a lot of work and some of the minor things they've done in the sink area to upgrade the look are more cosmetic and done cheaply. Our counter was cracked due to the thin piece of "granite" they […] had installed. Everything seemed pretty clean and the location was pretty close to other sights and restaurants. We only stayed one night so it was okay for the amount we spent and how long we stayed. Read moreGenuine Hotels.com guest review
"Comfortable, Clean, and Kind"
The staff was excellent. They were helpful and went out of their way to accommodate us. The rooms were clean and typical size and decor, but adequate. The grounds were well kept. Large breakfast bar was continental, with lots of carbs. The area was very convenient with many restaurants and stores within walking distance. All in all it was a good experience. […] I would definitely stay again. Read moreGenuine Hotels.com guest review
Close to a grocery store and interstateGenuine Hotels.com guest review
"Easy on and off to Interstate I-65 North"
Easy to get to north just a few miles from Nashville in a small town called Goodlettsville, TN. I had booked another hotel but when I arrived the a/c was not working and people were clammering for a return of their money. This hotel was right next to where I was supposed to be and I was so lucky to go over there and find they were pet friendly. Breakfast […] ends too early (9:00 AM) so you have to be ready to get up and get dressed and get down there. Overall, I ended up staying there twice, on my way up to Michigan and then since I knew it was a nice place 25 days later, on my way back. It is what you would expect it to be, 2 1/2 stars value I was, after all, not exactly on my honeymoon. Read moreGenuine Hotels.com guest review
A nice stay coming from Florida and driving to Michigan.Genuine Hotels.com guest review
"close to an interstate and grocery store"
There was a PC in the cafeteria and I could print out a document. The front desk helped me to fax when I was in a hurryGenuine Hotels.com guest review
The hotel was not what we expected from a Best Western. The room was very outdated. The furniture was dirty and looked like second hand store furniture. The bathroom was just old and dirty from years of use. We also experienced trouble logging on to the Internet. The rooms need to be upgraded. We had it reserved for two nights but cancelled the second […] night to find a better place to stay. The staff was nice & helpful. Read moreGenuine Expedia guest review
This Hotel is Located as soon as you exits the Interstate. Really convenient on restaurants as they are located literally infront of your Hotel. Hotel needs to be updated a little bit and add more sockets available to charge your handheld devices.Genuine Hotels.com guest review
"Dirty bed and smelly room"
The room we stayed had a bad smell and the beds were dirty. We asked the front desk to change the sheets for the next day but nothing was done.Genuine Hotels.com guest review
"Good just for a quick stop"
The room was clean. I was hoping for wi-fi service advertised but their wi-fi doesn't work in the rooms! Glad i had a smart phone to see restaurants around.The new staff female member was really nice even thou we had to wait couple hours before getting a room. We hit the road early next day around 5. We waited 10mins before actually this African american […] guy probably taking a nap back there. He was just plain rude...sorry for waking you up sir!!! Glad we only stayed for a night. Read moreGenuine Expedia guest review
"Good place to spend the night!"
When I first saw the hotel, I was a little worried because all of the rooms open to outside. I feel safer when the doors are on the inside. However, I did have a good night sleep without any problems. The room was really clean and modern. The only thing that detracted from it was the alarm clock (The on/off button would not switch to off). The breakfast […] was okay. In addition to the regular stuff, they had biscuits and gravy as well as make your own waffles (which is one of the reasons I stayed there in the first place). Read moreGenuine Hotels.com guest review
The a/c and heat didn't work, the bed was uncomfortable . Between the trucks and people being loud you couldn't rest. I would not ever stay here again or suggest it to anybody else!Genuine Hotels.com guest review
Hotel was nice enough for what we needed, which was a place to sleep. Didn't really spend much time in the room besides that, but it was always cool and refreshing to step into after a day in the humidity. Location not the very best, but a decent 15 minute trip to downtown. Breakfast was also hot and delicious. Great for the price!Genuine Expedia guest review
"reasonable and convenient"
good experience other than noisy drunk 20 year olds. two calls to the front desk at 3am did little to rectify the problem. police should have been called.Genuine Expedia guest review
"Not the best"
Good price, but the hotel was not as nice as I'd hoped. The first room we were given had an overpowering musty smell, the next morning when I asked if that was typical, they said no and they would move us. The next room was better. We had a roll-away bed but the room was barely big enough for it. The housekeeping wasn't very good. They let us know […] that they wanted us to hurry out so they could get in the room even when we were still sleeping. The room was not cleaned very thoroughly, beds weren't made well and you could tell it was done quickly. Most of the hotel staff was helpful and friendly. Read moreGenuine Expedia guest review
Good stay. Would return. That is all I want to add.Genuine Expedia guest review
The room was comfortable, the bed was good. We left our pillows there, called when we realized what we did and they promised to mail them home.Genuine Expedia guest review
"CONVIENT TO OUR DESTINATION, PRICE OKAY"
It was okay, ice machines not working, little noisy. Too expensive for type of hotel.Genuine Hotels.com guest review
Very nice hotel with a beautiful view of the rolling hills of Tennessee! Very nice outdoor pool.Genuine Expedia guest review
"Took care of our needs"
For the price it served the purpose of our stay. We were there house hunting and will need to go back soon. Personnel were very friendly and helpful when we needed things. We would probably stay there again if we end up looking in that same area.Genuine Hotels.com guest review
"Best central location for all sights/restaurants"
I HAD A VERY COMFORTABLE STAY WITH THE EXCEPTION THAT A LARGE ROACH WAS ON THE COVER OF MY BED. ENJOYED THE BREAKFAST AND PEACE & QUIET OF THE HOTEL LOCATION.Genuine Hotels.com guest review
"Good two day stay!"
For a handicap room it was a bit small, but it did the job. Room smelled a little moldy.Overall decent room.Genuine Hotels.com guest review
Everything was fine except our room was over the office. The office door has an electronic tone every time it is opened. They start breakfast very early. I was awakened the next day by frequent electronic tones much earlier than I had planned. If you stay here, ask for a room that is not over the office.Genuine Expedia guest review
"ok for the price"
check in very easy - and front desk staff plesant, Room - musty smell --- a/c off and room very warm. towels low quality and very rough. on the plus side - room very clean - bathroom cleanGenuine Expedia guest review
must be the price of the rooms in Nashville that caused everyone to stay at the Best Western this past weekend. People throwing trash all over parking lot, dogs when it said no dogs and the place was trashed....not good and the most expensive place we stayed during a 4 day trip from AZ to Michigan .Genuine Hotels.com guest review
"excellent place to stay, good price"
love the hotel, only thing is the pool could have been cleaner. but it was not bad, it did not stop of us from swimmingGenuine Expedia guest review
Great place to stop for a quick, one night stay. Service was very good, and rooms are what you would expect for the price. Overall, nice comfortable stay for the valueGenuine Hotels.com guest review
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