The mattress had cigarette burns/holes in it. The sheets didn't fit the bed, both blankets had cigarette burns/holes in them and the bathroom light was filled with bugs. The people that stayed in the room next door to mine were extremely loud and allowed their kids to run around outside screaming and yelling as well as the Mother who was yelling on […] the phone at 6am every morning. When I called to request new sheets and a blanket, I had to meet the guy downstairs to get these things...he did not bring them up to my room himself. My key card didn't work after the first day and when I went to the front desk to inquire about this, the girl asked when I was checking out and I had told her on the first day I was there that I would be checking out on Monday and she was rude when she "reprogrammed" my key card. This was the WORST hotel I have EVER stayed at. Extremely loud and dirty. Read moreGenuine Expedia guest review
Toilet did not function Security lock broken Drape broken etc.Genuine Hotels.com guest review
We stopped in late on our way thru got a king bed, the room was clean and smelled good bed was comfortable room was big , we didn't use the pool. The breakfast was ok, I would stay here again it was easy to get to.Genuine Hotels.com guest review
"Poor experience hotels is nothing like description"
I choose this hotel because of tge descriptions well they lie we did not have balcony on our room we had a shared walkway with the whole floor. There was no fireplace in room. The hotel itself it outdated n run down, the bathroom door was broken, the toilet ran all night and tge water pressure in shower was too low. and to top it off tge bed n pillows […] were lumpy n uncomfortable Read moreGenuine Expedia guest review
"Not a very good experience"
Bed was broke breakfast options were not there. Was not satisfied at allGenuine Expedia guest review
"Decent Overnight Stay"
We made a reservation but got to the hotel at 3 am. The front desk clerk was super nice about the whole check in time. The room was pretty decent for the time we arrived. There was only 1 pillow on the bed but it wasn't a problem to get another one. The only complaint was that there was previous guest items behind the bathroom door. Other than that, […] the room was good for a quick sleep before heading to Nashville. Read moreGenuine Hotels.com guest review
Good stay for the price. Room was clean and bed comfortable.Genuine Hotels.com guest review
"WITHIN GOOD DISTANCE TO FOOD, AND ATTRACTIONS"
OVERALL IT WAS A GOOD STAY.Genuine Hotels.com guest review
"Old, Run Down and Service Was Sketchy"
The lobby was clean & presentable. But 2 of the night manager’s friends/relatives are sitting in the lobby barefoot & Indian style on the couch. The manager was checking us in & busy on the phone with personal calls. We get to our room & one of the lamp shade by the bed is cracked & broken so light's showing through. I go into the bathroom & there is […] mold on the wall between toilet & shower. The rest of bathroom seemed clean but there's a running sound from the toilet & a dripping faucet in the shower. The TV was old & had a red color to every channel. I went to sit in 1 of the chairs & there's something that was dripped all over it. When I turned on the lamp next to it I realized what ever dripped on the chair came down the lamp 1st. You had to keep asking for stuff that ran out at breakfast. When I checked out someone was having problems with there bill. The same manager was there, asked the other gentleman to hold on, & asked me if I just needed to check out. I said yes & after he started processing my check out he then took another personal call. (He'd answer casually & speak another language). His friends/relatives would be in & out behind the desk. He finished my check out & when I asked for a receipt he said he couldn't get it and I could get mine from my travel site. It made me even more nervous something sketchy was going to happen with my bill. As I was leaving he finally returned to the issue with the other guest. Read moreGenuine Hotels.com guest review
"close to outlet store"
We reserved 2 rooms for an overnight stay....the price was great but the motel definitely needs upgrades fast! Fan in bathroom ceiling was hanging from ceiling and the toilet paper roll in the other room completely came out of the wall when you went to get toilet paper! There was no odor in our room like other posts but there was new mattresses in the […] front of the motel that was just sitting in the weather and the plastic was coming off of them. Okay for an overnight stay but wouldn't recommend any longer. Great location to the outlet mall though! Read moreGenuine Hotels.com guest review
"Will not do again"
First night of seven. Found hair better sheets. No iron, iron board, clock, clothes hangers. TV didn't work. Next day it was all fixed.Genuine Hotels.com guest review
"Great nights' sleep"
We enjoyed our stay and the beds were extremely comfortable. Great selection of TV shows, even Disney for the little ones:)Genuine Hotels.com guest review
The only problem we had is the microwave did not work and the TV didn't channel change properly...even after having them get a new remote because the old one didn't work.....the room itself was nice and the large bathroom was nice. There were numerous restaurants and service stations close by. The continental breakfast was very enjoyable.Genuine Hotels.com guest review
"I wish I could get a refund"
I did not stay at the hotel because I did not feel safe and the room was in disrepair. I hope I can get a refund.Genuine Hotels.com guest review
The room was supposed to be smoke-free, but smelled of cigarette smoke. The room also had an empty soda bottle behind a lamp and a dirty child's play pen that looked like it had just been forgotten by a previous visitor behind a couch. The swimming pool wasn't full/able to be used, which was disappointing. There was an event in the town that week and […] other hotel guests were quite loud out on the balcony until well after midnight. The wi-fi worked well, the fridge and microwave in the room were helpful and the TV worked well (even though the controller was kind of dirty and was missing the back). It looked like there were many renovations in process. For the price, it wasn't horrific, but I don't know that I would stay there again. Read moreGenuine Hotels.com guest review
"No pre-fireworks nap for us!"
We stayed in Lebanon the night of July 4th so we could ride the train to downtown Nashville for the fireworks display. Unfortunately, there was no napping as maintenance chose mid-day on the 4th of July to drill the concrete to install new railings on the 2nd floor. That was too bad, as otherwise it would have been a perfectly enjoyable stay.Genuine Expedia guest review
The pictures were misleading. Not a single cube of ice to be found. The shower head was rusted. I just know that I thought I was getting a good deal. Ughh! Looked like the furniture lamps had been purchased at good will or an auction.Genuine Expedia guest review
Room was dirty, the sink had no stopper, the bath mat had mildew on it, the bed seemed to have a broken spring. Would not recommend this hotel to anyone...Genuine Expedia guest review
You get what you pay for. My husband and i checked the room many times for bugs. We were both so uneasy we couldn't sleep, the hotel had new mattresses, that REALLY were needed, under plastic outside in the rain, moat completely exposed to the weather. I wont stay again.Genuine Expedia guest review
"Do not stay here!"
We were highly disappointed in this hotel. Horrible beds, and just not nice in general.Genuine Expedia guest review
Beds were very uncomfortable, outdated rooms. The carpet smelled of urine in spots and was stained. Pool was over chlorinated. Overall stay was disappointing for a Days Inn.Genuine Hotels.com guest review
Thumbs upGenuine Hotels.com guest review
"Eh, Not My 1st Choice"
I know what I'm getting when I stay Wyndham, no doubt. But waking up to hammering and construction when you're paying to stay somewhere is not ideal. There was no hot water in my room and the fridge didn't work. After complaining, they replaced the fridge, and I spent the next 2 nights taking cold showers.Genuine Hotels.com guest review
the hotel and rooms smelled disgusting the showers were old and crusty the staff is very nice the breakfast was less than expected with sticky floors to bootGenuine Expedia guest review
I stayed here on a night when there was a car show the next day. I knew there were several participant there at the hotel. They began drinking and did not stop. At 1134 at night I called the desk because there were at least 30 people in the parking lot partying very loudly. They were also reving up cars. The man who checked me in went outside and had […] a beer with them. I then proceeded to call the police with a noise complaint to solve my issue. My room was ok. It needs some updating for sure. It was clean and comfortable for this price. This staff are very unprofessional and rude. I will not stay here again. Read moreGenuine Expedia guest review
Uncomfortable beds, construction going on in the hotel, pool out of order the entire weeks' stay :(Genuine Hotels.com guest review
Carpet was so bad if you were barefoot it turns your feet black. Ice makers don't work. Drink machine wouldn't take bills only coins.Genuine Hotels.com guest review
"Convenient to what we needed"
It was convenient to our son's pinning ceremony and graduation from nursing school. They gave us a different room when we discovered there was not a second bed (except for the pull-out -- which was NOT made) in spite of the fact my reservation was for 3 people. Was a typical cheap motel room, which is all I have experience with, and all I needed.Genuine Hotels.com guest review
A good place to spend the night. Friendly staff, comfy bed, only a 30 minute drive from downtown Nashville, overall a decent hotel.Genuine Hotels.com guest review
Beds are completely worn out!!!! Employees were both exceptionally professional and pleasant .Genuine Hotels.com guest review
"glad it was only one night"
When we arrived there was a sign that said the indoor pool, which was the reason we booked here, was closed. When we walked into our room the smell was so bad we had to go buy air freshener. It smelked like stale smoke and like the room hadnt been opened or cleaned in a long time. The sprinkler had something black all around it, hopefully not mold. […] Thankfully this was just a one night stay cause i wouldnt have stayed a second night Read moreGenuine Hotels.com guest review
The room had a very bad odor. The carpet had holes in it and was fraying and coming up in areas. The bedding had tears in it as well as cigarette burns. The bedding also had a peculiar smell. There were also holes in the walls; one looked like perhaps a bullet hole. My family and I chose to use air mattresses and our on bedding to sleep on while we […] stayed the night. Read moreGenuine Expedia guest review
"Kind of grimy"
The place didn't feel very clean... stained carpet, sticky patches on carpet, bathroom was worn and didn't look great... but the sheets were clean and bed seemed in good enough condition. Breakfast was scanty, but not bad. The coffee was good. Batteries in the remote were dead - staff didn't have any extras - wanted to move us to a new room instead. […] Wasn't going to happen! Wasn't at a hotel to watch TV anyway. Neighborhood and other occupants weren't frightening so that's a big plus over another hotel I've been to! Overall not a great place but I would stay there if other options weren't viable. Read moreGenuine Expedia guest review
"Worst hotel I have ever been in!!!"
The room smelled so bad we had to open the door to air it out when we got there. The refrigerator stunk. There were stains on the carpet, curtains, and lamp shade. Nothing like the pictures. We were there for 1 hour and that was because we were calling other hotels to find a room. I felt as if I needed to shower as soon as I left the place. Needless […] to say we found another room and left!! Read moreGenuine Expedia guest review
Didn't actually look like the picture. The bed was so lumpy we had to sleep on the very edge of the bed. Will not stay there again nor will I recommend it to anyone else.Genuine Hotels.com guest review
The room looked nothing like the pictures that where posted on the website. The description on the site said the rooms had been updated and that was not true. The tv was missing the power button. Our beds where old and the mattresses where torn and ripped and sunk down in the middles and literally about one foot off the floor, with no frames. I just […] felt duped. Read moreGenuine Expedia guest review
"Not to bad for an overnight stay.... It was nice."
Enjoyed the quite atmosphere of Lebenon Tn, and the friendly staff of the hotel. They have clean and comfortable rooms. If you have to print anything, your out of luck, like my kids were for National History Day. They needed to print some papers before the event, and the computer kept crashing. It has a fake or Not Genuine copy of Windows 7 and the […] printer didn't work. We emailed it to the staff, but 10 minutes later she came back and said she couldn't print it either... However, if you are looking for an affordable, clean, nice little place to stay the day or night, Ramada in Lebanon, tn is very nice... Read moreGenuine Hotels.com guest review
"Dirtiest room ever, cobwebs and dirty beds!"
This might be the worst hotel we have ever stayed at in over 30 years. The room was dirty, had cobwebs everywhere, dirty beds with cigarette holes in a non-smoking room, and peeling paint all over the place. The carpet looked like a crime scene, it honestly couldn't have been worse.Genuine Hotels.com guest review
"I will never stay here again"
The service was horrible, the young lady at the counter did NOT want to check me in but was sooooo personable to the gentleman standing behind me - while I'm STILL CHECKING IN! The beds were sunk in and my kids refused to sleep under the covers. The fan in the bathroom was about to fall off and I saw bugs in our room :( The pool was under construction, […] none of the gym equipment worked, and breakfast was horrible. Housekeeping walked in while I was in the shower... after my son said, "Hold on, I don't think we need service." He went to give the man the trash and when he turned around the guy was already in our room. This was by far the worst hotel I've ever stayed in. I'm not some privileged princess, but this was bad. I will spend a few more dollars to stay somewhere else if we're ever in the area again. Read moreGenuine Hotels.com guest review
We chose this hotel for 2 reasons: (1) Heated pool (2) Near on of my fav restaurants in TN. The pool was out of order. It appears that there was a partial remodel of the room (painted walls). But the furniture was broken, drawers would not stay closed, the carpet was so terribly stained (maybe animals) and there was an obvious attempt to cover the smell […] (cigarettes) with chemicals. The breakfast was poor- package of bagels, cold cereal, tepid water for the tea, no tea bags, some fruit. Amazingly the hotel was packed. We wil not be back. Read moreGenuine Hotels.com guest review
The workers were constantly talking on their phone. Nothing worked in fitness room and pool was closed. Bagels at breakfast was stale. Rooms are small. Bathroom light fixture kept falling off and sinks drain slow.Genuine Hotels.com guest review
The only good thing about this stay was the great front desk clerk. Room smelled bad, roaches in floor and black mold down wall in bathroom. We all coughed until we were able to get back outside.Genuine Hotels.com guest review
"get what you pay for"
Front desk clerk was very nice. The room was comfortable but there was stains on the pillows and towels. I think it was very unpleasant to see a mattress outside the hotel right next to the stairs. also the pool was under renovation but they did not say that when I booked the room. Kinda disappointing. On a good more the bed was comfortable and the […] location is great. Right next to the interstate, shopping areas, restaurants and stores. Very convenient. Overall stay was ok considering it was last minute choice. Read moreGenuine Hotels.com guest review
The Hotel wasn't the best but the room was nice and clean. The staff was friendly and very helpful. The only problem I had was that the indoor pool wasn't available. I went looking for it and when I found it. It was empty and run-down. That was very disappointing. However, I enjoyed my relaxing weekend there and it was close to a lot of nice restaurants […] so all around it was a wonderful place to stay. Read moreGenuine Expedia guest review
First room had obviously been smoked in. Staff cheerfully gave us a new room.Genuine Hotels.com guest review
Bed could have been betterGenuine Hotels.com guest review
Rooms are right and not cleanGenuine Hotels.com guest review
The pool was closed for renovations, the exercise room consisted of 3 pieces of equipment (treadmill, bicycle, and elliptical) in a closet sized room. The door knob fell out of the bathroom door, the light didn't work in the bathroom and only half of the lamps turned on. My "non smoking" room reeked of cigarettes and had burn holes in the chair.Genuine Expedia guest review
Just used this as a stopover to rest before continuing a long drive.Genuine Expedia guest review
I booked this hotel for a special evening and relaxing in the pool... The pool was out of order. My room was falling apart. The sink was leaking. The shower was spraying every where except where it was suppose too. The bathroom light wouldn't come on. It was not a good experience..Genuine Expedia guest review
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