Beds were very uncomfortable, outdated rooms. The carpet smelled of urine in spots and was stained. Pool was over chlorinated. Overall stay was disappointing for a Days Inn.Genuine Hotels.com guest review
Thumbs upGenuine Hotels.com guest review
"Eh, Not My 1st Choice"
I know what I'm getting when I stay Wyndham, no doubt. But waking up to hammering and construction when you're paying to stay somewhere is not ideal. There was no hot water in my room and the fridge didn't work. After complaining, they replaced the fridge, and I spent the next 2 nights taking cold showers.Genuine Hotels.com guest review
the hotel and rooms smelled disgusting the showers were old and crusty the staff is very nice the breakfast was less than expected with sticky floors to bootGenuine Expedia guest review
I stayed here on a night when there was a car show the next day. I knew there were several participant there at the hotel. They began drinking and did not stop. At 1134 at night I called the desk because there were at least 30 people in the parking lot partying very loudly. They were also reving up cars. The man who checked me in went outside and had […] a beer with them. I then proceeded to call the police with a noise complaint to solve my issue. My room was ok. It needs some updating for sure. It was clean and comfortable for this price. This staff are very unprofessional and rude. I will not stay here again. Read moreGenuine Expedia guest review
Uncomfortable beds, construction going on in the hotel, pool out of order the entire weeks' stay :(Genuine Hotels.com guest review
Carpet was so bad if you were barefoot it turns your feet black. Ice makers don't work. Drink machine wouldn't take bills only coins.Genuine Hotels.com guest review
"Convenient to what we needed"
It was convenient to our son's pinning ceremony and graduation from nursing school. They gave us a different room when we discovered there was not a second bed (except for the pull-out -- which was NOT made) in spite of the fact my reservation was for 3 people. Was a typical cheap motel room, which is all I have experience with, and all I needed.Genuine Hotels.com guest review
A good place to spend the night. Friendly staff, comfy bed, only a 30 minute drive from downtown Nashville, overall a decent hotel.Genuine Hotels.com guest review
Beds are completely worn out!!!! Employees were both exceptionally professional and pleasant .Genuine Hotels.com guest review
"glad it was only one night"
When we arrived there was a sign that said the indoor pool, which was the reason we booked here, was closed. When we walked into our room the smell was so bad we had to go buy air freshener. It smelked like stale smoke and like the room hadnt been opened or cleaned in a long time. The sprinkler had something black all around it, hopefully not mold. […] Thankfully this was just a one night stay cause i wouldnt have stayed a second night Read moreGenuine Hotels.com guest review
The room had a very bad odor. The carpet had holes in it and was fraying and coming up in areas. The bedding had tears in it as well as cigarette burns. The bedding also had a peculiar smell. There were also holes in the walls; one looked like perhaps a bullet hole. My family and I chose to use air mattresses and our on bedding to sleep on while we […] stayed the night. Read moreGenuine Expedia guest review
"Kind of grimy"
The place didn't feel very clean... stained carpet, sticky patches on carpet, bathroom was worn and didn't look great... but the sheets were clean and bed seemed in good enough condition. Breakfast was scanty, but not bad. The coffee was good. Batteries in the remote were dead - staff didn't have any extras - wanted to move us to a new room instead. […] Wasn't going to happen! Wasn't at a hotel to watch TV anyway. Neighborhood and other occupants weren't frightening so that's a big plus over another hotel I've been to! Overall not a great place but I would stay there if other options weren't viable. Read moreGenuine Expedia guest review
"Worst hotel I have ever been in!!!"
The room smelled so bad we had to open the door to air it out when we got there. The refrigerator stunk. There were stains on the carpet, curtains, and lamp shade. Nothing like the pictures. We were there for 1 hour and that was because we were calling other hotels to find a room. I felt as if I needed to shower as soon as I left the place. Needless […] to say we found another room and left!! Read moreGenuine Expedia guest review
Didn't actually look like the picture. The bed was so lumpy we had to sleep on the very edge of the bed. Will not stay there again nor will I recommend it to anyone else.Genuine Hotels.com guest review
The room looked nothing like the pictures that where posted on the website. The description on the site said the rooms had been updated and that was not true. The tv was missing the power button. Our beds where old and the mattresses where torn and ripped and sunk down in the middles and literally about one foot off the floor, with no frames. I just […] felt duped. Read moreGenuine Expedia guest review
"Not to bad for an overnight stay.... It was nice."
Enjoyed the quite atmosphere of Lebenon Tn, and the friendly staff of the hotel. They have clean and comfortable rooms. If you have to print anything, your out of luck, like my kids were for National History Day. They needed to print some papers before the event, and the computer kept crashing. It has a fake or Not Genuine copy of Windows 7 and the […] printer didn't work. We emailed it to the staff, but 10 minutes later she came back and said she couldn't print it either... However, if you are looking for an affordable, clean, nice little place to stay the day or night, Ramada in Lebanon, tn is very nice... Read moreGenuine Hotels.com guest review
"Dirtiest room ever, cobwebs and dirty beds!"
This might be the worst hotel we have ever stayed at in over 30 years. The room was dirty, had cobwebs everywhere, dirty beds with cigarette holes in a non-smoking room, and peeling paint all over the place. The carpet looked like a crime scene, it honestly couldn't have been worse.Genuine Hotels.com guest review
"I will never stay here again"
The service was horrible, the young lady at the counter did NOT want to check me in but was sooooo personable to the gentleman standing behind me - while I'm STILL CHECKING IN! The beds were sunk in and my kids refused to sleep under the covers. The fan in the bathroom was about to fall off and I saw bugs in our room :( The pool was under construction, […] none of the gym equipment worked, and breakfast was horrible. Housekeeping walked in while I was in the shower... after my son said, "Hold on, I don't think we need service." He went to give the man the trash and when he turned around the guy was already in our room. This was by far the worst hotel I've ever stayed in. I'm not some privileged princess, but this was bad. I will spend a few more dollars to stay somewhere else if we're ever in the area again. Read moreGenuine Hotels.com guest review
We chose this hotel for 2 reasons: (1) Heated pool (2) Near on of my fav restaurants in TN. The pool was out of order. It appears that there was a partial remodel of the room (painted walls). But the furniture was broken, drawers would not stay closed, the carpet was so terribly stained (maybe animals) and there was an obvious attempt to cover the smell […] (cigarettes) with chemicals. The breakfast was poor- package of bagels, cold cereal, tepid water for the tea, no tea bags, some fruit. Amazingly the hotel was packed. We wil not be back. Read moreGenuine Hotels.com guest review
The workers were constantly talking on their phone. Nothing worked in fitness room and pool was closed. Bagels at breakfast was stale. Rooms are small. Bathroom light fixture kept falling off and sinks drain slow.Genuine Hotels.com guest review
The only good thing about this stay was the great front desk clerk. Room smelled bad, roaches in floor and black mold down wall in bathroom. We all coughed until we were able to get back outside.Genuine Hotels.com guest review
"get what you pay for"
Front desk clerk was very nice. The room was comfortable but there was stains on the pillows and towels. I think it was very unpleasant to see a mattress outside the hotel right next to the stairs. also the pool was under renovation but they did not say that when I booked the room. Kinda disappointing. On a good more the bed was comfortable and the […] location is great. Right next to the interstate, shopping areas, restaurants and stores. Very convenient. Overall stay was ok considering it was last minute choice. Read moreGenuine Hotels.com guest review
The Hotel wasn't the best but the room was nice and clean. The staff was friendly and very helpful. The only problem I had was that the indoor pool wasn't available. I went looking for it and when I found it. It was empty and run-down. That was very disappointing. However, I enjoyed my relaxing weekend there and it was close to a lot of nice restaurants […] so all around it was a wonderful place to stay. Read moreGenuine Expedia guest review
First room had obviously been smoked in. Staff cheerfully gave us a new room.Genuine Hotels.com guest review
Bed could have been betterGenuine Hotels.com guest review
Rooms are right and not cleanGenuine Hotels.com guest review
The pool was closed for renovations, the exercise room consisted of 3 pieces of equipment (treadmill, bicycle, and elliptical) in a closet sized room. The door knob fell out of the bathroom door, the light didn't work in the bathroom and only half of the lamps turned on. My "non smoking" room reeked of cigarettes and had burn holes in the chair.Genuine Expedia guest review
Just used this as a stopover to rest before continuing a long drive.Genuine Expedia guest review
I booked this hotel for a special evening and relaxing in the pool... The pool was out of order. My room was falling apart. The sink was leaking. The shower was spraying every where except where it was suppose too. The bathroom light wouldn't come on. It was not a good experience..Genuine Expedia guest review
Stayed at this hotel on Dec. 28th. It was not too bad during my stay just for one night during traveling on the road. Nothing fancy and everything is simple. Though the shelf was broken and there was a loose toilet handle (to flush) in my room. Plenty of places to eat out in the area. As well there are stores if you need something. The breakfast is […] ok. They are simple and light, they have waffle if that is your liking. Read moreGenuine Expedia guest review
We have stayed at this hotel in the past. It is in the process of being remodeled. Location is great. The staff is very nice. We will probably stay here again next year.Genuine Hotels.com guest review
Room was ok for the price, get a none~ smokingGenuine Hotels.com guest review
"Stuck at 4am"
We were running late and called the hotel to tell them we would be arriving around 3-4am. The girl who answered told us no problem, she would let the night manager know. When we arrived at 3:45 we were told that our reservation was cancelled. I tried to explain that we called ahead to let them know we would be late and prepaid for the room. I was told […] that we were checking in too late and there was nothing he could do for me leaving me without a room after a full days work and an 8 hour drive. I left, went down the street and found a nice hotel that was very accommodating to my situation. When I called Hotels.com the customer service rep handled my refund promptly and professionally. Read moreGenuine Hotels.com guest review
GOODGenuine Hotels.com guest review
"HOTEL TROUBLE!!! BEWARE!!!"
towels enough for 2,There are 5 of us. The shower had no w a pressure. The kids could not take a bath, the tub drain was messed up I sat with my foot over the drain and bathed the kids and washed there hair. We got this pool cause of the great indoor pool. Well guess what??? It was under construction. the kids were very disappointed. That was the whole […] reason for booking this hotel. The morning breakfast was very little, if anything ran out they did not refill it, and they were closing it all up by 9:15am. My husband got know pastries. I went to get morning coffee, and some lady talking Spanish said I closing up...I closing up..I said what?what? and made my coffee anyway and ignored her. The people looked very shady, some living out of the hotel, the beer boxes pilled up by the trash cans should of been a big red flag right off. I have slept in a lot nicer places for less money.. They should refund any experience like this one. The lady at the front was polite enough. There was another man and woman who told a maid hey this is our room, we forgot our key, let us in, she did no questions asked, she should of followed protocol, that could of lead to something very bad.I thought what if that had been my room, she let them into, I would be minus a lap top, and no telling what else. Oh all drink machines were out of order in the hotel, and the frig down front was down too 2 diet cokes. Read moreGenuine Hotels.com guest review
Carpet was so stained we were afraid to walk barefoot. Our non-smoking room wreaked of cigarette smoke. Tub/shower did not look clean.Genuine Expedia guest review
"not so good"
The hotel was bad tv remote didn't work, had mold growing in the bath tub. Didn't have towels, elevator floor broke up it was so slow you didn't know if you were going to get out of it.Genuine Hotels.com guest review
We checked in and the room they gave us had not been cleaned so they moved us to another room. We got back to the hotel Saturday afternoon and the card wouldn't open the door so we had to go to front desk and get the card re-scanned so it would open the door. We will not stay here again, bad experience.Genuine Hotels.com guest review
Super nice staff. Would stay again if ever back in the area.Genuine Hotels.com guest review
"awful!don't ever stay there"
it was awful! the plumbing didn't work, the coffee pot fell apart in my hands!,there was no such thing as customer service,they de-active my key before I was ready to leave, there was a baby-cockroach in my bed! , the carpet was wet and smelled of mold,my light by the bed didn't work, they refused to replace it. orange juice machine didn't work, (they […] never turned it on):/......never again Read moreGenuine Hotels.com guest review
"I'm usually not hard to please"
The only positive was the location was great , room smelled like mold, mattress lumpy and really need to be replaced, roach ran across the night stand .Genuine Hotels.com guest review
OK hotel just needs face lift and new bedding. Next to everything you need. Easy on and of of rt 40.Genuine Expedia guest review
Was an ok room but the carpet was staind and very dated hotelGenuine Hotels.com guest review
Hotel carpet was very dirty. Lots of people living at hotel. One room closed off with red signs- probably due to meth. Loud parties on Friday night. Went swimming and almost certain that a drug deal or two took place while we were there. I would not stay here ever again!!Genuine Expedia guest review
"wost bed ever"
lumpy mattress & pillows... dirty, dingy roomGenuine Hotels.com guest review
This was by far the worst hotel I have every stayed in. The room was dirty, old and poorly maintained. The lamp shades were cracked, and falling apart. The bathroom sink had a huge crack that had been repaired, but so badly it looked like it might not hold water. The shower had mold in the grout. The carpet was so dirty, I refused to take my shoes off […] in the room. The only clean thing in the room, was the bed, and trust me I checked very carefully. If there had been any hotels in the area with an available room (we were there during MCA festival) we would have demanded our money back. The staff were friendly enough, but not very enthusiastic or helpful. They didn't even have an iron I could use to iron my clothes for a job interview I had the next day. I am very disappointed in this hotel. I will be sending a letter and pictures to Corporate. Read moreGenuine Hotels.com guest review
"A very nice place to stay."
every one was very nice.Genuine Hotels.com guest review
""It is a room""
I was able to check in prior to the check in time and the room was ready; I was surprised. The room had a smell to it that we could not quite figure out but after a while we determined that it was smoke and possibly mildew. We were on the third floor and you could see water damage around all of the ceiling fixtures. The tub stopper was missing and so […] was the tray for the microwave. There was supposed to be an iron and ironing board but ours was missing. The water pressure wash barely enough to wash your hair(imagine a fast drizzling rain). We were constantly going to the front desk to have our key cards re-keyed because they stopped working; even from just sitting on the table in the room overnight. The fixtures and furnishings are very outdated and should be replaced. Our bedspreads were covered with cigarette holes and we were in a non smoking room. Read moreGenuine Expedia guest review
"The room was dirty, the baseboards were dirty."
The price was good. The room was dirty, the baseboards were dusty, the carpet needed cleaning. The A/C worked good, though. The room needs a good spring cleaning.Genuine Expedia guest review
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