"Great place. Everything u need!"
Loved the hotel. Was the first I've we stayed there, very pleasantly surprised. Value for money. Rooms have been renovated, indoor pool, internet in rooms. Everything you need to be comfortable.will def stay there again. Great location too. Train wasn't noisy like other reviews mentioned.Genuine Hotels.com guest review
Overall the hotel was excellent. Staff was friendly, the amenities they have. Ecspecially the pool.Genuine Hotels.com guest review
"Nice clean rooms"
We where on the third floor and it was really nice new carpet ceiling fan and a great staffGenuine Hotels.com guest review
Everthing was okay its quite the room are clean. The only problem is the elevetor was broken . other than that 3 star..Genuine Hotels.com guest review
"very nice hotel"
This hotel is very clean, staff very friendly, location fine if you have a car (would be a bit of a walk to downtown), free breakfast good/varied, room rate very reasonable (but city taxes adds a huge amount), beds very comfortable, fridge and microwave in the room, and they allow pets for a reasonable rate. We were disappointed that there is no jacuzzi […] next to the swimming pool (the online picture looked like there was). We were told they are in some rooms and you'd have to rent those rooms. The other thing of note is the room was so warm, too warm while sleeping, couldn't get the window to open. But those things said, we would stay here again. Read moreGenuine Hotels.com guest review
Be careful if you are one of those people who is warm no matter what - my husband and I could not figure out how to cool the room off without opening a window (an idea that doesn't work terribly well in Alaskan winters). I have stayed here other times, and felt that this was the worst. There was no fruit at breakfast (the woman stated that she "couldn't […] carry it, so she didn't put it out"). Our room was ridiculously warm, even after putting it on "HI COOL" - I think mostly because there was no air circulation. The beds were comfortable and the room was clean. The service was mostly helpful (except for the 10 minutes I spent waiting to check out while the shuttle driver stood at her computer clicking on things). Read moreGenuine Hotels.com guest review
Pay extra for the king room because it has a Jacuzzi tub. Great hotel in a quiet location. They even put out a plate of fresh cookies that we smelled and sampled on our way out.Genuine Hotels.com guest review
"when they say they have a breakfast they mean it"
it was great the rooms is big and breakfast is even better so homemadeGenuine Hotels.com guest review
While it was a quick stop, we had a great stay. The staff at chech-in was very helpful. We'll stay there again.Genuine Hotels.com guest review
Cleanliness of room/hotel -excellent Hotel amenities-good Hotel location-goodGenuine Hotels.com guest review
"Great Room with Jacuzzi tub (pet friendly)"
Very comfy bed, clean and nicely sized room. Appreciate they allow pets for $15 nr fee per pet.Genuine Hotels.com guest review
I paid for a suite and got a regular sized room, it was super hot in the room. VERY loud and the food for the breakfast was picked over and messy.Genuine Hotels.com guest review
"Location very close to train station."
Purpose of the trip was the train trip. Just did not know that AK charged for everything! Public parking here means free parking. After we got back we were hit with a $35.00 parking free, NOT nice.Genuine Expedia guest review
"Great location, great breakfast."
This hotel is in the middle of everything but still quiet. We love the breakfast, it sets you up for the day.Genuine Expedia guest review
"nice comfy hotel, right by the train station!"
Very convenient hotel right by the Alaskan Railroad train station. A shuttle is provided to the station even though its only two blocks away. Also, there is a free breakfast served before the train leaves in the morning.Genuine Expedia guest review
"A real gem"
After leaving a competing downtown Anchorage hotel 2 days early due to deplorable conditions, we and another couple booked 2 rooms for 2 nights at the Comfort Inn. I've stayed at Comfort Inn's before and generally find adequate conditions. The Anchorage Ship Creek Comfort Inn is exceptional and should be the benchmark that Choice Hotels uses to compare […] all of their properties against. A true delight staying here. Management and staff should be proud. Read moreGenuine Expedia guest review
They said they had freezer space for my fish but when I arrived their freezer was full. They were helpful in making it work but I will make other arrangements next time.Genuine Hotels.com guest review
"Very good transportation service"
I stayed at the Ship Creek Inn just one night; I chose it because of its convenience to the Alaska Railroad. The van from the airport to the Inn was timely and convenient; likewise the transportation from the Inn to the Railroad. A good--if highly priced--restaurant is located in easy walking distance; the setting is pleasant and scenic. The staff […] seemed under-trained, not very spiffily turned out, and not very welcoming. The morning staff seemed more professional than the evening staff. Read moreGenuine Expedia guest review
"Nice Place To Stay"
Nice hotel, location great for train travel, shuttle right beside the hotel for one downtown location. Great stay. Excellent breakfast!Genuine Hotels.com guest review
The staff was amazing. They were friendly, efficient, and complete in all tasks. They went the "extra mile" for any requests Location was unbeatable for connection to all forms of transportation Location close to bike, creek trail, shopping. The shuttle was always there for us. I would recommend this location in Anchorage to anyone.Genuine Expedia guest review
"Easy access to train"
Great place to stay if you are getting on or off th Alaska RailroadGenuine Expedia guest review
"Walk to the train - no other reason to stay here"
I booked this hotel because I was traveling to ANC on the train and had a train day-trip planned for the following day. The convenience allowed me to overlook the summer rate price tag for a single person for one night. The railroad cancelled my trip the following day, so I spent the day walking around downtown Anchorage before my very-late night flight. […] My room was a disappointment - heater in pieces, shower rail in pieces, shower curtain orange with some type of growth, wallboard repaired but not painted in three places. I have been staying in Anchorage (during all seasons) for almost 20 years and know of many places I would choose instead.... Read moreGenuine Expedia guest review
Was close to train and downtown. Hotel staff very helpful with everything including holding bags and transportation to the airport.Genuine Expedia guest review
"Nice clean spacious hotel in good location!"
Clean roomy, accomdations & comfortable bed. Breakfast foods fresh & tasty. Location convenient for train & downtown area with shuttle. Shuttle driver very nice & caring, especially to those in need of a little help getting in & out of van.Genuine Expedia guest review
Staff was exceptionally helpful with some problems we were having witty our airline connections.Genuine Hotels.com guest review
"Tony Knowles Trail Access"
I stayed twice, two different rooms. The second stay was in room 103 or 107, can't remember which. Everything was nice about the room except the gap under the door. The gap under the door to the hallway was probably 3". It was absolutely HUGE. Had to block the light with pillows to sleep.Genuine Hotels.com guest review
"Compatible to Hilton garden inn for less"
This hotel was very clean. our stay was wonderful. breakfast was excelent and saved us money from going out. the staff was outstanding and courtious. the pool was clean. the room was very comfortable. I would recommend this hotel and we will be back again. I had a seminar at the Hilton garden inn and the comfort inn was very comparable. Also comfort […] inn had dog treats for my dog. Read moreGenuine Expedia guest review
The halls were noise and it didn't help that there was a 2" gap at bottom of the dood. you could see straight into the hallway.Genuine Hotels.com guest review
"I would refer everyone there"
I was very nice and comfortable but there was a down side of renovation at the same timeGenuine Expedia guest review
"very dirty place"
Shower did not work - was reported and then not fixed. Phone did not work - pulled out bed to see if it was plugged in - found moldy food and piles of junk/dirt behind bed. reported this - was never fixed. Fan in bathroom made racket - was fixed. comforter was torn and dirty - was fixed. offered another room as we were going out for dinner on last night […] of stay. Had reservations and could not move at this time. Had been at hotel for a few hours - of course they could not leave a message as the phone did not work. Good thing it was walking distance to all the Fur rondy events. Would never recommend this facility or stay here again. Should be taken off of Hotels.com. Read moreGenuine Hotels.com guest review
Room was nice. was told was hot tub by pool. no hot tub! Heated pool was very very cold. could not use.Genuine Hotels.com guest review
"hotel & services"
All in all was a very good stay, they took good care of our room we were there ten days, and best of all we got to bring My baby gator our dog which is a Pit with a nice creek behind the hotel for us to walk,Genuine Hotels.com guest review
It was fantastic!Genuine Hotels.com guest review
"Perfect for train riders"
The location was perfect for riding the train to Denali, an easy walk to the train station. We stayed another night after the train returned us to Anchorage and they stored our big luggage while we were gone so we only had to take a carry-on for the train trip. The breakfast was more than adequate and the shuttle driver to the airport was very helpful. […] My only complaint was that the air conditioner in the last-night room was screechy, but it was cool enough that I just turned it off after awhile. No problems in the first-night room. Read moreGenuine Hotels.com guest review
"Pleasant as ever"
Comfortable hotel in a lovely location. My only complaint is that they have removed the two wonderful OLD leather chairs from the lobby. I fell in love with them last year but apparently a "remodel" didn't find them as charming as we did.Genuine Hotels.com guest review
"great location downtown"
inernet in unacceptable for business. Great location for downtown.Genuine Expedia guest review
"downtown a little loud"
I enjoyed he stay.Genuine Hotels.com guest review
"excellent staff, chilly pool"
We found the staff to be very helpful and kind, our only complaint was that the pool was cold.Genuine Hotels.com guest review
"Great place to stay in Anchorage"
We enjoyed the location, so close to downtown. Our room was clean, service was polite. Parking was convenient and plentiful. I would definately stay at Comfort Inn Ship Creek again.Genuine Hotels.com guest review
"not real happy this time"
Their computer system was down both when checking in and checking out. The person at the front desk was really abrupt. Condition: 1) bed wasn't comfortable 2) pillows smelled sour 3) bathroom had mold in the corner and the shower curtain had mold on the bottom The breakfast was good. This is the third time I've stayed there and it just wasn't as […] nice as the last two times. Read moreGenuine Expedia guest review
This was the beginning of our Alaska vacation. We arrived early into Anchorage and the gentleman at the front dest at that time was very accomodating, storing our luggage for us and offering suggestions on things to do and places to eat. We didn't find the young girl at the front dest when we returned to check-in as friendly and helpful. To begin with […] she tried charging us a second time for our rooms saying they hadn't been paid for, we then went through the processes of showing hotel.com receipts to prove that they had already been paid for. What it amounted to was the front dest employee not being familiar with the system and knowing where to located the necessary information, and then coming across with an attitude. Read moreGenuine Hotels.com guest review
"Very clean and very polite workers"
Our stay was very comfortable, especially when you are allowed to bring your dogs. The hotel was in immaculate condition and so were the surrounding grounds. The pet poop baggies that are offered were greatly appreciated. We will definitely stay at this hotel the next time we are in Anchorage.Genuine Hotels.com guest review
the hotel was nice enough. in the summer it would be a nice place to stay...especially if you want to walk around downtown...it is very close. the breakfast was okay. the pool was pretty small. the train station was very close to the hotel...we only heard the train once or twice, so it wasn't bad. it was a pretty good place for the price.Genuine Hotels.com guest review
"Not the best!"
The hotel was located in a really neat area of Anchorage! However, there were a few things that could have been better. The breakfast area was too small for all the guest wanting breakfast, the pool was extremly dirty. Lastly there was dirt in the bath tub and our door handle fell off of our room door.Genuine Hotels.com guest review
"Good value & convenient"
Clean,efficient hotel with helpful staff and an unexpected pool and gymGenuine Expedia guest review
Spent 2 nights. Staff excellent, clean and good continental breakfast.Genuine Expedia guest review
"close to railway station"
Very close to rail station for early train. Would be noisey if you wanted to sleep in a little later due to trains but we were up & running very early. Breakfast very poor.Would only stay here again if catching early trainGenuine Hotels.com guest review
"Too close to the freght yards"
The upside for this hotel is that if you are catching the train to Denali it is only a short walk to the station, the downside is that it also very close to the freight yards and the train drivers seem to delight in blowing their horns all night long and it doesn't matter where your room is. It is also about a 1 Km walk up a pretty steep hill to get […] to the CBD . Overall the hotel/motel is OK remembering that it is a Comfort Inn. Read moreGenuine Expedia guest review
櫃檯人員很親切，有機場及火車站的免費接送，下次到Anchorage會再住這邊Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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