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Extended Stay America - Syracuse - Dewitt, Finger Lakes Region

2.5 stars
6630 Old Collamer Rd S.East SyracuseNY13057United States of America, ‏‎800-658-6760
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Bad breakfast
Vibe
Poor vibe
76See all 76 Hotels.com reviews
From 78 reviewsTripAdvisor Traveller Rating

Extended Stay America - Syracuse - Dewitt, Finger Lakes Region

Hotel Info: ‎866-539-8117‎

from $80
  • Studio Two Twin Non Smoking
  • Signature Studio One Queen Non-Smoking
  • Studio One Queen Smoking
  • Studio One Queen Non-Smoking
  • Signature Studio Deluxe 2 Twins
  • Studio Two Twin Smoking

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Dewitt
  • Extended Stay America Dewitt Hotel
  • Extended Stay America Dewitt Hotel Syracuse
  • Extended Stay America Syracuse
  • Extended Stay America Syracuse Dewitt Hotel
  • East Syracuse Extended Stay
  • Extended Stay East Syracuse
  • Extended Stay America Syracuse Dewitt

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in common area
  • Barbeque grills
Things to do
  • Golfing nearby
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Syracuse - Dewitt, Finger Lakes Region’s small print

Also known as

  • Extended Stay America Dewitt
  • Extended Stay America Dewitt Hotel
  • Extended Stay America Dewitt Hotel Syracuse
  • Extended Stay America Syracuse
  • Extended Stay America Syracuse Dewitt Hotel
  • East Syracuse Extended Stay
  • Extended Stay East Syracuse
  • Extended Stay America Syracuse Dewitt

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 76 reviews

Extended Stay America - Syracuse - Dewitt, Finger Lakes Region
Poor1.0 / 5
Everything went wrong!
As soon as I walk in my room for the first time I notice my suppose to be non-smoking room had smelled like someone just left from smoking. Management came up to investigate my room which he admitted the smell. Couldn't switch rooms right away because nothing was available. Went ahead and just dealt with it for 3 days. Two of my lamps didn't work. I didn't realize I had no wash clothes until in the shower. They don't keep glasses, plates, forks etc stored in your kitchen. You have to call down to get them. What bother me the most is how sensitive the the door was to others on their room when closing. Everything someone shuts their door mine would sound l like someone is trying to break in because I guess the vibrations. I travel a lot and don't mind a noise or two but I had naturally looked up every 15-30mins with the bolt on the door. You can hear every single step someone made in the hallway and above me. There is no pool as it states there is one. Staff was nice and I don't ever write reviews but this hotel made no sense in the amount of problems I had for my 3 day stay. There is many hotels literally right next door to each other there. Let this one be your last resort or go to a Motel 8 to pay the cheapest price before you go here paying $150 a night. Not worth it! The only closest (could walk) place to eat is Wendy's. Destiny Mall is about 15mins by car which has go karts, Friday's, Cheesecake Factory, PF Changs and more.
3 night business trip
Extended Stay America - Syracuse - Dewitt, Finger Lakes Region
Good3.0 / 5
Smoky room
We are relocating and needed a place to stay beside a blow up mattress. It was at least had air conditioning. If you do NoT smoke... Don't stay here. It smelled terrible of smoke.
1 night family trip
Extended Stay America - Syracuse - Dewitt, Finger Lakes Region
Good3.0 / 5
2nd chance stay
After 2 years of refusing to stay again,the hotel has had some improvements. The staff is a lot friendlier,and the hotel appears to be doing some improvements. The issue of not having anything in the kitchen is still there, but the ordering of basic items were delivered right to my door was really nice and was everything we needed.Rooms are clean and comfortable.The "grab and go" breakfast needs to be more competitive with other hotel chains by offering a better "continental breakfast".
2 night family trip
Extended Stay America - Syracuse - Dewitt, Finger Lakes Region
Fair2.0 / 5
Hotel was ok for overnight stay. That's it.
Hotel was a little run down. Undesirables rooming there. Continental breakfast stunk. Room was a little dirty. Would stay here again.
1 night family trip
Extended Stay America - Syracuse - Dewitt, Finger Lakes Region
Good3.0 / 5
Terrible service
Upon arrival to check-in the gentleman Jim, I believe his name was, very polite and professional. He not only made checking in easy but offered to sign me up for the rewards program, fantastic. However the following evening when I returned to my room, we noticed the room had not been services, no biggie. Called to front desk asked to have fresh towels delivered to room and a different gentleman told me I had to come to the front desk myself along with returning the used to towels. For whatever reason this particular extended stay does not come with eating utinsels, plates, cups, dish rags, etc you have to request it from front desk! While I was returning the old towels I asked for the Tupperware items and the guy handed me a plastic container filled with what should've already been in my room and before I left he says "make sure you bring it back." Sorry but I will never use this hotel ever again and I will write a formal letter to their GM. What a way to spend Thanksgiving in a hotel. Not to mention the entire 2nd floor smelled of smoke my entire stay.
2 night family trip

See all reviews

Extended Stay America - Syracuse - Dewitt, Finger Lakes Region

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