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1 room, 2 adults
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2421 Walnut Hill LnDallasTX75229United States of America, ‏Hotels.com Expert: ‎855-238-1593
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 178 reviews)

  • Bar and Beverages
    Bar is awesome
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Cleanliness
    Clean
  • Location
    Great location
  • Room
    Room is all right
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3.0 / 5Good
"Hmm ..."
The stay was ok. When I got there to check in, the front desk staff wasn't very greeting. Made me feel NOT welcomed. Then we went out the next day and my hotel key wasn't working. It wouldn't open the doors, both outside and room. They had messed it up when I checked in and only gave us 1-day access. Don't think we'll be staying there again.
Genuine Hotels.com guest review
2 night romance trip Apr 6, 2016
A Traveler
US
3.0 / 5Good
"Just Ok if you just need to spend the night"
The hotel is in an area with a lot of clubs , bars , gentlemen clubs etc, I didn't like that since im traveling with my Family, also it look fairly clean but we left some food over night and in the morning where full with ants!!!
Genuine Hotels.com guest review
1 night trip Apr 8, 2016
A Traveler
US
4.0 / 5Excellent
The unfortunate thing for this hotel was, next to strip clubs and less desirable neighborhood.
Genuine Hotels.com guest review
2 night romance trip Apr 1, 2016
Derrek
US
2.0 / 5Fair
Scary neighborhood
Genuine Hotels.com guest review
1 night business trip Mar 18, 2016
Matthew
US
5.0 / 5Outstanding
Hotel was nice and very clean and staff was helpful.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2016
Shondra
US
4.0 / 5Excellent
Sketchy neighborhood but felt very safe. Extremely close to soccer complex. Be glad to stay here again
Genuine Hotels.com guest review
1 night family trip Mar 5, 2016
sarah
US
4.0 / 5Excellent
"Good place to stay, convenient"
The hotel is convenient to the highway, but not in the best of neighborhoods; the hotel is pet friendly, which I appreciated!
Genuine Hotels.com guest review
2 night trip Feb 29, 2016
Rev. m price
US
3.0 / 5Good
"Disapponted in Management"
Everything about our stay was fine, except the air conditioning in our room was not working properly. It was very late when we checked in, so we thought the room would cool down and we went to bed very soon after arriving. As the night went on, it was clear that the room was not going to cool down so we had a pretty sleepless night. The next morning, the temp of the room increased and the air coming out of the vent was not cold. We were in town for a family funeral, so we checked out relatively early. However, it was extremely uncomfortable all night and while we were getting ready the next day. I spoke with the front desk and she told me to contact the manager on the following Monday and they would possibly give us a discount off of the room. I called Monday was told the manager was in a meeting, left a message and got no return call. I called Tuesday and was told the manager was again, in a meeting . It is clear to me that the manager is in way too many meetings to be concerned with customer satisfaction. I would have given a great review if the manager would have made an effort to rectify the fact that we were uncomfortable but since there was no return phone call, it is clear they don't really care.
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2016
Jodie
US
1.0 / 5Poor
"Terrible service"
First off the girl (maybe a teenager) was too young to be working at a hotel and the other older girl was unprofessional. older girl was assisting another guest with change he lays a twenty down asked for ten in quarters she sees the twenty asked him how many quarters he needs he states $10 and she takes the twenty and comes back with a roll of quarters he says I gave you a twenty , she looks at me too see if I was watching and says oh ok and gets him another roll of quarters. it was so obvious she was trying to cheat him. So I'm already irked. We get to our room which s freezing, turn the heat on. Hubby tries to turn the TV on. we want relax after driving all morning, I doesn't work. I call the front desk child answers says she'll send maintenance. we're waiting, hubby is getting inpatient he tries again messes with plug which has a adapter for extra plugs not properly installed and gets it working. Maintenance ( we think) shows up slides card in door and tries barging in thankfully we had privacy lock, hubby goes to answer door the guy took off, really! By this time it's still cold in our room heater not working, well we are already irritated so we grab the covering from other bed and hope I'm warm enough. it didn't warm up til e hours of the morning and at around 6 am we hear a loud crash like furniture falling from the next room. what kind of place is this dump? Never again will we stay in this hotel.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2016
A Traveler
US
5.0 / 5Outstanding
"Highly Recommend"
Excellent! The hot breakfast was great...they have free "appetizers' for happy hour with wine and beer....their "appetizers" were - steak fingers/gravy/corn/grilled veggies, next night BBQ sandwiches and fries. It was dinner to me! Great staff, clean, convenient and safe. I have a hard time sleeping away from home, bed was so comfortable, I slept wonderfully!
Genuine Hotels.com guest review
4 night business trip Feb 7, 2016
kim
US
5.0 / 5Outstanding
Overall great place to start. Easy access to interstate and quick routes to plenty of food choices.
Genuine Hotels.com guest review
3 night family trip Feb 3, 2016
Rolland
US
5.0 / 5Outstanding
"Good stopover location"
Great location near the highway.
Genuine Hotels.com guest review
1 night romance trip Nov 23, 2015
Alexis
US
2.0 / 5Fair
The room was very small, down the hall from our room there was a meeting going on. The nose level was terriablly loud for 10:00 pm. The Water took forever to get even warm. The staff was very kind at check in.
Genuine Hotels.com guest review
1 night romance trip Jan 4, 2016
Debra
US
5.0 / 5Outstanding
Excellent!!!! Will definitely be staying again
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2015
A Traveler
US
4.0 / 5Excellent
The room does not match what is in the picture.
Genuine Hotels.com guest review
1 night business trip Dec 19, 2015
ALEXANDER
US
2.0 / 5Fair
"This hotel was not very good"
I reserve two rooms one of the rooms in that have a working television call the front desk and they would couldn't do anything about it and we also had cockroaches in the room
Genuine Expedia guest review
Other trip Dec 21, 2015
A Traveler
US
4.0 / 5Excellent
AC/heater a bit noisy, but other than that, we enjoyed our stay.
Genuine Hotels.com guest review
1 night trip with friends Nov 21, 2015
A Traveler
US
1.0 / 5Poor
"Debris , film and other things on sheets - YUCK"
Was upset, came in late - loud as can be everywhere at two in the morning, then I try to get into bed and when we pulled the sheets down there was filmy red debris of some sort (discharge) on the sheets, and the comforters were torn, not only that but hair and other things. I complained and the lady at the desk said they will get me a free room because of it as she said "that is gross" and the manager would get back to me. Three days later I get a call from another employee and she offers me a few points on my rewards account because of the trouble. I kindly didn't accept as they were worth $10 - nothing near a free room. Insulting to go through the experiences we did with my family this late, had to make our own beds when we paid this much and get offered points ? ! ? Last but not least as I had to mention some other things, there were families out in the computer room screaming and playing games on the computer until early morning (past 2am) and the staff accepted it. I tried four times to use the computer and couldn't because of them , they even had some guy sleeping in the lobby on the chair/couch all night and early morning - just felt really bad , could of had a better stay at many other one star places and the staff insulting me with those points made it worse - the management here should be ashamed.
Genuine Expedia guest review
Other trip Nov 23, 2015
Kevin
US
3.0 / 5Good
No hot water in the room first thing in the morning. Maintenance quickly fixed. You can also hear planes flying in and out of airport. Otherwise the room was extremely clean and beautiful. Nice breakfast.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
Christopher
US
4.0 / 5Excellent
"Family get away"
The stay was nice.
Genuine Hotels.com guest review
1 night family trip Oct 19, 2015
A Traveler
US
4.0 / 5Excellent
"Highly recommend"
Excellent location with Denny's conveniently located next door. Clean and comfortable.
Genuine Hotels.com guest review
2 night trip Oct 18, 2015
Jae hyun
US
5.0 / 5Outstanding
Awesome breakfast.
Genuine Hotels.com guest review
1 night trip with friends Oct 15, 2015
A Traveler
US
3.0 / 5Good
It was good. We had gotten in late to our room and noticed a burn mark on the sheets along with a long black strand of hair. I was not happy about that at all.
Genuine Expedia guest review
Other trip Oct 13, 2015
A Traveler
US
1.0 / 5Poor
"Worst Hotel Ever!"
I'm 42 years old and I can say this was the worse hotel I have ever stayed at in my life. The staff was terrible and they had their young teenage kids watching the lobby..the staff at the front desk should not be employed anywhere especially not in a hospitality industry. The food they were eating in the back room was more important than the customers needs. The hotel manager was also extremely rude. The service was so bad that I recorded it and sent it to LA Quinta Corporate office. Stay as far away from this place as you can. We went to the Wingate down the street and was treated like royalty. They knew what customer service was supposed to be.
Genuine Hotels.com guest review
3 night trip with friends Sep 24, 2015
Jeff
US
4.0 / 5Excellent
"good stay"
All was good except for ants in the bathroom and a large cockroach on the wall the last morning of my stay.
Genuine Hotels.com guest review
4 night business trip Sep 16, 2015
ricardo
US
3.0 / 5Good
"Not bad for one night"
Stayed the night after a concert. Room was clean, shower was good. The only problem was the walls are paper thin.
Genuine Hotels.com guest review
1 night romance trip Sep 18, 2015
Bobby
US
3.0 / 5Good
"Nice features but.."
It looks great in photos, but you can tell they made furniture upgrades but did not in other aspects like carpet and AC. There was also a door that connected to the room right beside us which I thought was very odd.
Genuine Expedia guest review
Other trip Sep 21, 2015
A Traveler
US
5.0 / 5Outstanding
very confortable Excelent breakfast
Genuine Hotels.com guest review
3 night family trip Sep 6, 2015
Gilberto
US
4.0 / 5Excellent
"Nice room, poor hotel desk staff"
The room was comfortable and very well kept-like most La Quinta's. However, it is not located in a good area of Dallas and the staff reflects that. Every day there was an employee (or two) standing next to the entrance smoking. The front desk personnel acted like they were doing you a favor when checking in. Since I had a late nigh flight, I called the desk to have my checkout receipt ready. I was abruptly put on hold, then after a few minutes, I was ready to go. Upon my arrival at the desk, she was standing there with this good looking Security Guard having a conversation.
Genuine Hotels.com guest review
3 night business trip Sep 2, 2015
A Traveler
US
5.0 / 5Outstanding
Nice hotel
Genuine Hotels.com guest review
2 night family trip Aug 28, 2015
manuel
US
5.0 / 5Outstanding
Room was very nice and clean. Comfortable.
Genuine Hotels.com guest review
1 night romance trip Aug 28, 2015
Wendy
US
4.0 / 5Excellent
"The room was great"
The room was very nice but the previous occupant dropped a mothball under a chair that was missed by the cleaning technician. Other than that it was very nice.
Genuine Expedia guest review
Other trip Aug 26, 2015
A Traveler
US
4.0 / 5Excellent
"nice"
room was nice, clean, comfortable, breakfast was good but waffle machines were out of order, had a problem checking in, pool needed to be cleaned.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2015
ELIZABETH
US
2.0 / 5Fair
"Ok stay"
Property was fair. Not the best part of town. Good restaurants close though.
Genuine Hotels.com guest review
1 night business trip Jul 28, 2015
Russ
US
4.0 / 5Excellent
"The rooms were hot"
When we arrived at the hotel the hotel room was hot, they switched us to a new room and it was still hot, they let us borrow a fan, but that didn't work at all. The hotel says its 100% smoke free but our floor smelled lie smoke and the pool and cigarettes.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2015
Francisco
US
4.0 / 5Excellent
Clean, convenient to our plans, staff was helpful. Good stay.
Genuine Hotels.com guest review
1 night romance trip Jul 15, 2015
A Traveler
US
3.0 / 5Good
"Enjoyed my stay!"
I stayed two nights at this hotel and it was the first I have rented on my own. For the most part everything was good. I only had a few complaints.
Genuine Expedia guest review
Other trip Jul 9, 2015
A Traveler
US
4.0 / 5Excellent
It was a little warm ac not working well but overall it was nice
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
A Traveler
US
4.0 / 5Excellent
Overall it wasn't a bad experience but I wouldn't stay here again.
Genuine Hotels.com guest review
4 night family trip Jun 6, 2015
A Traveler
US
4.0 / 5Excellent
"Love La Quintas for their friendly dog policy"
Not the best neighborhood, but close to Gas Monkey Garage which was the reason for our stay
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
Teresa
US
4.0 / 5Excellent
"Our stay"
Overall stay was great,clean but the ac wasnt as cold as it should be. We will be staying again.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Tyrone
US
4.0 / 5Excellent
i guess its not a family hotel, more like a business like hotel. very close to the highway, which is very helpful to get anywhere fast.
Genuine Expedia guest review
Other trip Jun 15, 2015
rodrigo
US
4.0 / 5Excellent
"Just fine"
Just a 2 day business trip - just what I needed
Genuine Hotels.com guest review
1 night business trip May 13, 2015
A Traveler
US
4.0 / 5Excellent
"Clean but noisy"
The room was clean and comfortable. Two issues though: 1) the toilet water tank would not refill unless I opened the lid and wiggled one of the parts; 2) you can hear everything your neighbors are doing; my neighbors were partying and kept me awake till after 2 am.
Genuine Expedia guest review
Other trip Apr 9, 2015
John
US
3.0 / 5Good
Okay hotel - tough area. Surrounded by strip clubs.
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Our Stay at La Quinta Inn"
Friendly staff and the rooms and test of the hotel were very up to date and clean. The breakfast was really good too!
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
Darin
US
4.0 / 5Excellent
"Do not stay at this hotel!"
1.0 I would give it 0 if I could! When I arrived at the airport there was no shuttle. I called the hotel and was told it didn't run during the day. I was told the manager would call me - I got tired of waiting and took a cab. When I got to the hotel the manager said there was a "misunderstanding and she would reimburse me for the cab - that never happened. My room was dirty and there was something in the bedsheets that left me with a rash on my face! Do not stay at this hotel!
Genuine Hotels.com guest review
1 night family trip Mar 4, 2015
A Traveler
US
1.0 / 5Poor
"Horrible"
Bad area in Dallas!! Hotel was dirty bathroom was nasty!!
Genuine Hotels.com guest review
1 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"la Quinta"
The stay was overall wonderful
Genuine Hotels.com guest review
1 night romance trip Mar 10, 2015
Michelle
US
2.0 / 5Fair
"This hotel makes La Quinta look bad"
Bad neighborhood, poorly updated rooms, closet doors fell off wall, dirty floors, noisy neighbors with pets... Will not stay here again.
Genuine Hotels.com guest review
4 night business trip Mar 8, 2015
Isaac
US
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