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1 room, 2 adults
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10740 Wilshire Blvd, Los Angeles, CA, 90024, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 785 reviews)

  • Service
    Fantastic service
  • Bar
    Bar is awesome
  • Location
    Great location
  • WiFi
    Regular internet service
  • Room
    Room is all right
  • Breakfast
    Bad breakfast
4.0 / 5Excellent
The room was a little on the small side but it was still comfortable. No option to self-park unfortunately. $37 per night for valet parking.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Alana, Glad you were able to join us on your trip to LA. We are happy to see the room was comfortable for your stay however sorry to hear the room felt small. We do have a number of suites if you need to spread out. We hope you have a great summer and look forward to seeing you again in the future. Thank You Robert Cole Hotel Manager
3 night family trip Jun 26, 2015
Alana
US
3.0 / 5Good
"Seems to be going downhill"
Stayed here 3 years ago and it was very good. Now it looks tired; the rooms could be cleaner and the hot water was iffy. I know this is an expensive area but it was quite steep. I expect more from Kimpton.
Genuine Expedia guest review
Other trip Jun 22, 2015
A Traveler
US
5.0 / 5Outstanding
Loved this hotel so much! Great service and perks within the hotel room.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Sarah, Glad you were able to join us on your trip to LA. We will be sure to share your review with the staff and we look forward to seeing you again in the future. Thank You Robert Cole Hotel Manager
1 night business trip Jun 18, 2015
Sarah
US
3.0 / 5Good
"Disappointed in the Facilities"
The Palomar bills itself as a top hotel in Westwood and charges accordingly, including an additional $40 per night for overnight parking. The room was small, but clean and comfortable and the staff was friendly. Our disappointment was with the restaurant--or rather, the lack of a functioning restaurant. We arrived from the airport at 2pm on a Saturday, hungry and ready to have lunch. The hotel advertises that it has a restaurant so we were very surprised to learn that on a Saturday afternoon the restaurant was closed and would not open until 3pm. We walked a few blocks to the nearest lunch place. On Sunday morning, we had to be at a graduation ceremony on the UCLA campus at 9am. We wanted to leave our things and return after the ceremony for brunch. We were stunned to learn that on Sundays, as apparently every day, the restaurant was open only until 10:30am. This meant that even though check-out was not until noon, we had to check out at 8am and again find a restaurant elsewhere for brunch/lunch. When we mentioned our unhappiness to the front desk staff they said the restaurant wasn't getting much traffic mid-day, so the management decided to close between 10:30am and 3pm. This is not what we expect from a first-class hotel next to a major campus like UCLA. How disappointing! We will stay somewhere else next time.
Genuine Expedia guest review
Other trip Jun 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Hope to return"
The concierge staff was very hospitable and helpful. Thanksnso much for bringing us to the Stein eye Institute daily.. Enjoyed the restaurant and wait staff. Overall excellent all around
Genuine Hotels.com guest review
4 night romance trip May 24, 2015
tom
US
5.0 / 5Outstanding
"Would stay here again"
Didn't stay long, but hotel is clean and comfortable. Valet is expensive, but 24 hour in and out service is fast.
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"booked a king got a double wouldn't fix"
room was small and was not what I booked at all.
Genuine Hotels.com guest review
1 night business trip Jun 9, 2015
A Traveler
US
5.0 / 5Outstanding
Great hotel and staff. The restaurant closes from 10:30ish to about 3, so not good if you wish to have lunch there or are a late riser. Also not much within walking distance, but it is LA--everyone has a car. Parking is very $$...I think $38/day, valet only.
Genuine Expedia guest review
Other trip Jun 9, 2015
A Traveler
US
5.0 / 5Outstanding
"LA Trip"
Hotel was exceptional - great service, great room
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Cindy, Thank you for the review and we will be sure to share your feedback with the staff. We look forward to seeing you again in the future. Thank You Robert Cole Hotel Manager
3 night business trip May 28, 2015
Cindy
US
4.0 / 5Excellent
"Nice"
Great hotel near UCLA
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Stephanie, Thank you for the feedback from your visit and we look forward to seeing you in the future. Thank You Robert Cole Hotel Manager
1 night family trip May 28, 2015
STEPHANIE
US
5.0 / 5Outstanding
"Best stay in LA"
It was excellent. Prime location.
Genuine Hotels.com guest review
2 night trip with friends May 29, 2015
Kirtan
US
4.0 / 5Excellent
The Hotel itself was nice....however, it was an inconvenience to us to not have a gift store, and there were no soda/ice machines....which meant we had to get a bottle of water and ice from room service @ $8. a bottle tsk tsk Room service was very fast and friendly, however for our breakfast the pancakes were burnt, and rubbery, couldn't eat them.....Our overall stay was nice, but, could have been alot better!
Genuine Expedia guest review
Other trip Jun 2, 2015
Brenda
US
4.0 / 5Excellent
"Palomar Review"
Everything was great except this one guy standing with the valet (he had blonde spiked hair) was very rude when we asked about parking.
Genuine Hotels.com guest review
1 night trip with friends May 30, 2015
A Traveler
US
4.0 / 5Excellent
"Comfy bed, no coffee"
Got in very late and had to wait for a room to be cleaned at midnight after a very long day. Otherwise the room was reasonably clean (a few things missed when cleaned) and the bed very comfortable! I would stay here again but was very disappointed that there was no coffee in the room and the cafe in the lobby charged in excess of $12 for 2 cups of palatable "coffee". Plan your java run and get in early and all would be great.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Cassandra
US
4.0 / 5Excellent
"Hotel Palomar"
This hotel is a good location if visiting UCLA, within walking distance (about 15 min easy walk). The beds were comfortable, but not the best. The room is average in size, with a small work desk, and a small love seat. The water in the bathroom never got hot enough, and the windows do not open in the room. You could hear noise from the hall as well as from the street, so not great if you're a light sleeper. The pool looked very nice, although we never did get to use it. Sadly, no jacuzzi as far as I could see. And there is no spa, regardless of what their description says. The staff was always friendly, valet service spot on. And yes, you have to pay for parking. But you have to pay for parking everywhere in LA, so you deal with it. The restaurant downstairs was fantastic for breakfast. But overall, not the best luxury for the price.
Genuine Hotels.com guest review
2 night romance trip May 25, 2015
janine
US
5.0 / 5Outstanding
"Great stay"
Nice locatin & great stuff .. The the room clean and comfortable
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
3.0 / 5Good
"Hotel is ok."
Hotel is ok. Rooms is a little bit unusual. Looks like rooms is decorated for romantic nights for couples. Not recommend it for travellers with children.
Genuine Expedia guest review
Other trip May 26, 2015
Stas
US
1.0 / 5Poor
"Horrible"
They were rude and accused me of smoking
Genuine Hotels.com guest review
1 night trip May 23, 2015
Anthony
US
5.0 / 5Outstanding
"Raymond was great!!"
He helped me bring 3 cups of coffee up to my room and was so friendly! Talked to him several times, always the same!!
Genuine Expedia guest review
Other trip May 26, 2015
from San Antoni
US
4.0 / 5Excellent
"Great customer service"
I booked a double but when I checked in the only room available was a king. The manager had a roll away bed sent to our room and made arrangements to have our belongings moved the next day into a suite. The new room was beautiful and better then the room we had made the reservations for. Best customer service I have received in a long time. The entire staff was friendly and always ready to help. The pool area is small so if the kids are looking forward to hanging out by the pool all day I would not stay here. If the pool is not a concern I would defiantly stay here again. The location is great.
Genuine Hotels.com guest review
4 night business trip May 14, 2015
Kim
US
4.0 / 5Excellent
"Good location but little small"
Romms are a little small for 2 people, but they are nice
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Luis, Glad you were able to join us on your trip to LA. Sorry to hear the room felt small, as we often hear our rooms are large for LA. We also have a number of different suites that could accommodate your needs. We look forward to seeing you again in the future at the Palomar LA Thank You Robert Cole Hotel Manager
5 night family trip May 10, 2015
Luis
US
5.0 / 5Outstanding
"LOVED IT! GOING BACK FOR SURE!"
It was awesome! Wish the pool had more towels ready or some poolside food service! Otherwise, the entire stay was AMAZING! The staff is so polite and helpful, and the place is super cool! Even loved the fitness center!
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Joyce, Thank you for staying at the Palomar and glad to hear your stay was amazing. We couldn't agree more that our staff is helpful as they are always looking to improve our guest's stay. We are sorry to see we didn't have enough towels at the pool and will be sure to get this corrected immediately. Hope you have a great summer and we look forward to seeing you again at the Palomar LA. Thank You Robert Cole Hotel Manager
1 night family trip May 9, 2015
Joyce
US
5.0 / 5Outstanding
"Great"
Had to be at UCLA
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Chris, Thank you for joining us at the Palomar LA and we look forward to seeing you in the future. Thank You Robert Cole Hotel Manager
2 night family trip May 3, 2015
Chris
US
5.0 / 5Outstanding
"LA Visit with Palomar"
Clean, fancy, modern, and friendly. Loved the hotel. Staff was amazing, valet was polite and attentive, room was very clean and modern. My girlfriend forgot her toothbrush and the hotel provided a complimentary one. Awesome service and made us feel right at home.
Genuine Expedia guest review
Other trip May 1, 2015
A Traveler
US
3.0 / 5Good
"Noisy hotel"
Very noisy!!! People in next room were in and out 20 times between 1 and 2:30 AM. Slamming door and knocking on door because they forgot the key. Also traffic noise from Wilshire Blvd. was overwhelming. If you stay there, ask for a room in the back.
Genuine Hotels.com guest review
1 night business trip Apr 21, 2015
Neil
US
5.0 / 5Outstanding
"Fabulous!!!!!"
We expected a great stay and were not disappointed. The Canary was fabulous! The room was beautiful, comfortable and had a superb view and balcony. The staff was super helpful and pleasant. I should also mention that the food at the restaurant was quite frankly fantastic! Blew us away as far as the quality and service. The Finch and Fork was likely the best breakfast we had on our trip. Kudos to their chef and servers! Loved the Canary and look forward to going back. Thanks!
Genuine Hotels.com guest review
3 night romance trip Apr 15, 2015
Tomas
US
5.0 / 5Outstanding
"Nice Close To UCLA"
Pet friendly. Afternoon wine bar is great. Quite and clean.
Genuine Expedia guest review
Other trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Family Friendly and Centrally Located"
The service was AWESOME!! They made my 4 year old daughter feel very welcome. The pool was great for her to swim in. We loved walking to Westwood Village and the location was very central to Santa Monica Pier, Downtown and Dodger Stadium. Will return for sure!!
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
Annie
US
3.0 / 5Good
Nice lobby. Small fitness room. Ok rooms. Small bathroom.
Genuine Expedia guest review
Other trip Apr 17, 2015
A Traveler
US
4.0 / 5Excellent
"It is a nice pet friendly hotel."
Over all it is a nice hotel. One thing I don't know is this hotel charges over night parking which I thought is free.
Genuine Expedia guest review
Other trip Apr 10, 2015
jane
US
4.0 / 5Excellent
"Pleasant hotel"
I enjoyed the hotel and would stay there again. It's well located and the staff are very helpful.
Genuine Expedia guest review
Other trip Apr 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay for business"
The hotel is clean, nice, and cool. It's not a five-star hotel but definitely a four-star hotel. The restaurant is very good band the bar is nice but bit open 24 hours. I think it closed in the late afternoon and after midnight. The pool is not usable because it is very small. The location is great and for a hotel that you just need to sleep at it is very good. I will stay there again because it is clean and quiet when I have business is LA. If I were to take my family to LA I would choose another hotel that has more immensities and a nice poll with a bar.
Genuine Expedia guest review
Other trip Mar 28, 2015
Tony
US
5.0 / 5Outstanding
"Great hotel, clean and friendly"
Great hotel, have stayed here many times for business. Excellent location in the mid Wilshire area - walking distance to restaurants in Westwood and a 5 min cab ride to Beverly Hills.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Appreciate it and thanks so much for your loyalty! We can't tell you how much it means to us.
2 night business trip Mar 23, 2015
A Traveler
US
3.0 / 5Good
I had an encounter with an unprofessional receptionist but the manager made things right
Genuine Expedia guest review
Other trip Mar 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel attentive staff"
The hotel was centrally located in west LA close to UCLA. Easy to get to.
Genuine Expedia guest review
Other trip Mar 22, 2015
Luke
US
4.0 / 5Excellent
"Could have been bad but turned out rather nice"
Very nice and friendly staffed boutique hotel on Wilshire and very convenient to Westwood Village. My stay was partially disrupted by a failed AC unit. Management quickly address my concern. But a room change was necessary. A minor inconvenience due to a 3 night stay and associated luggage and clothing rearrangement. Still, the stay was made a bit more pleasant by the complimentary beverage and food assortment provided due to inconvenience. The fitness center was adequate for the size of hotel but some equipment is need of maintenance (recumbent bike and one elliptical machine). Overall a nice stay due to attentive staff, very good desk manager and great location.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Great to hear and thanks for joining us. Also appreciate your feedback about the gym equipment. It's brand new so we'll get it checked asap!
3 night business trip Mar 8, 2015
Michael
US
5.0 / 5Outstanding
"Walkind distance to UCLA."
Wonderful stay with nice room and accomodating reception.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks and come back soon!
2 night trip with friends Jan 4, 2015
A Traveler
US
3.0 / 5Good
"Malibu Alternative"
Overall a nice hotel with bad beds. Nice, informative staff. Morning coffee on tap in the lobby. Located in good section of Los Angeles.
Genuine Expedia guest review
Other trip Feb 26, 2015
Uncomfortable
US
5.0 / 5Outstanding
"Styling healthy hotel"
Quick overnight for business. Very pleased. Gracious staff. Clean and stylish room and particularly love the emphasis on health and wellness.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thank you so much, please come back and see us soon!
1 night business trip Feb 16, 2015
Meghan
US
4.0 / 5Excellent
"A very good if not inspiring choice in westwood"
This hotel is well located, close to both santa Monica and downtown LA and easily (depending on traffic) reachable off 405 from the airport. The service is very attentive, valets good, wine served daily in the lobby. It falls short of a top boutique hotel due to pretty standard rooms and uninspiring decor and old fashioned bathrooms. internet works well and newspapers are available although not delivered to your door. My one complaint is the continuous sight of dead dishes in the halls from room service; this needs work. Overall, the Palomar is a very good choice.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Appreciate the feedback. While we're glad you enjoyed our service and friendly team we did want to apologize for the challenges we had with the IRD trays in the hall. We'll make sure to reiterate the standard with our teams. Thanks again and come back soon!
4 night romance trip Feb 12, 2015
Danny
US
4.0 / 5Excellent
Great location. Nice modern decor. Great bar and restaurant.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
2.0 / 5Fair
"Only a pull-out sofa"
I reserved a room with two double beds, when I arrived late in the evening and got to my room, they put me in a room with only a pull out sofa as my bed. Cometelt unacceptable as no where on my reservation did it say that I would be sleeping on a pull out sofa at a room rate of $325.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
We completely agree! We want to apologize for the issues you encountered and assure you that it was not our intent to be unable to deliver on the bedding configuration you requested. We do hope you give us a chance in the future so we can make it up to you.
1 night business trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome hotel."
Really nice hotel and are very pet friendly.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks so much, we're very happy you enjoyed yourself!
1 night romance trip Jan 5, 2015
Theophilus
US
5.0 / 5Outstanding
"2 thumbs up"
we love your hotel brand have been at the argonaut in SF the Palomar in SD and due to medical reasons will be with you every week for he next few months! feels like home away from home - makes travelling comfortable - great staff , rooms clean , great restaurants and bar please keep review private
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
So happy to hear that you enjoyed yourself! Thanks and we hope you feel better soon.
1 night romance trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Lower quality food."
Friendly. Very helpful staff however understaffed at the front desk.
Genuine Expedia guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks for your feedback and our apologies for the challenges with the desk. We've got a full team so it may have been bad timing. Nonetheless, we're truly sorry that it impacted your stay! Please come see us again and we expect you'll be very pleased.
Other trip Jan 7, 2015
robert
US
3.0 / 5Good
"Well kept but be prepared for bad service..."
Well kept hotel. Very misleading regarding the room size. Hotels.com lists the rooms as 4 + 1 with a cot. We were quickly told cot was not an option and the floor was the only option beyond the two double beds. To add to the problem, we asked for extra blankets to make a sleeping area on the floor, They told us they only had two extra blankets in the whole hotel. Odd... I expect much better service at the rate they charge. The rooms are small. I'd look at other options...
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks very much for your feedback and our apologies for letting you down. Our rooms are meant for a maximum occupancy of 4 guests. We also will not be able to add additional beds into any of our double rooms, to allow speedy evacuation of the room if necessary. I'm truly sorry if this impacted your stay with us. We also have just purchased a number of blankets. It was a rare cold snap in Southern California that took us all by surprise!
1 night family trip Dec 30, 2014
A Traveler
US
1.0 / 5Poor
We didnt get to redeem our karma points because we booked through expedia. This hotel says 4 stars but there are no frills - bathroom door was damaged, no remote for tv, no vent for shower. Coffee bar ends at 9am which is way too early if you are on holiday. Wine hour is strictly 5-6 which again, whose going to be around during LA rushhour. Overall not 4 stars.
Genuine Expedia guest review
Other trip Jan 4, 2015
sarah
US
4.0 / 5Excellent
"Good hotel"
It is good hotel if you are going to go Westwood. It is working distance. Also it is close to Beverly hills.
Genuine Expedia guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks so much, we appreciate your recognizing the great location of our hotel. It's close to the beaches of Santa Monica, Venice and just 20 minutes to West Hollywood!
Other trip Jan 3, 2015
family traveler
US
4.0 / 5Excellent
"Great hotel - great neighborhood"
Hotel was very nice in an upscale neighborhood. Problem with water staying hot however. For a hotel of this caliber, I expected better. Room service was very good.
Genuine Expedia guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Thanks very much! We'd not heard of major issues with our hot water. It may have been a temporary or isolated issue but do want to apologize for the impact it had on your stay. Hopefully you get a chance to come back soon and see the experience we can really deliver.
Other trip Dec 31, 2014
Michael
US
5.0 / 5Outstanding
"Hotel Palomar is a Great Place to Stay in Westwood"
We had a great stay at the Hotel Palomar. It was a beautiful hotel in the Westwood area of Los Angeles. I always love staying at Kimpton Hotels because they are always comfortable, beautifully appointed, and the staff are well-trained and friendly. My daughter and I very much enjoyed our stay.
Genuine Hotels.com guest review
Response by Hotel Palomar Los Angeles - Beverly Hills, a Kimpton Hotel
Wonderful to hear! Thank you so much and we hope you both make it back soon.
1 night family trip Dec 13, 2014
James
US
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