Room was very basic..... All the amenities but very plain and univiting.Genuine Hotels.com guest review
"Decent hotel, no shower pressure / volume"
Everything about the hotel was fine EXCEPT for the room bathroom and the checkout service. The hair dryer did not work and the shower drooled water and an incredibly low pressure. When I mentioned these two issues at checkout, the nice lady at the desk responded, 'oh sorry, your receipt will be available at hotels.com' No even a flinch or pause or indication […] that maintenance would be informed. meh Read moreGenuine Hotels.com guest review
Hotel is older, rooms looking a little worn but everything clean. Front desk staff was incredibly friendly & helpful, both checkin & checkout. I decided after checkin that I wanted the top floor, staff was happy to change. They arranged my airport shuttle,& helped me print my boarding pass in the morning. The free breakfast was very convenient & tasted […] good. Read moreGenuine Hotels.com guest review
Dificult to find hotel as its not on the gps.Genuine Hotels.com guest review
"An unexpected overnight in Denver"
I found the staff to be very helpful and friendly. The bed and room were very comfortable and clean, and the breakfast was great. it's so nice to have hot food that isn't just a waffle maker. My only complaint is that the windows do not do a very good job of minimizing the highway traffic noise. I would likely stay here again, I would just make sure […] to pack some earplugs just in case. Read moreGenuine Hotels.com guest review
"Ok for a nights stay"
Good room to sleep in but the hot tub was cold, the TV channels didn't work and the coffee machine in the lobby in the morning wasn't working.Genuine Hotels.com guest review
"OK for the money"
It was OK. The room needed some work. The threshold for the carpet was loose and snagged your toes or socks if you were not careful. Breakfast was pretty good. We wanted a hotel with a swimming pool .It was not taken care of. Could not even smell the chlorine .Had dirt on bottom of it and the Jacuzzi . I requested a DVD player at time of reserve actions […] but never received it. My wife was concerned about doing her exercises on the carpet so we never followed up on the DVD player. Read moreGenuine Hotels.com guest review
We stayed here on our last night in Colorado. This hotel was a huge surprise for the price... In a great way. The staff was very nice, the cleaning crew and room cleanliness was outstanding!Genuine Hotels.com guest review
"Good hotel for the price"
We needed a hotel at the last minute near The Children's Hospital in Aurora. The hotels we normally stay at were full or not offering discounts. I booked this from my phone en route to the hospital using the app; we needed a compromise between price and quality. We were pleasantly surprised. It's an older hotel, yes it needs some work here and there, […] but overall it was clean and and in good condition. The room was very clean, and comfortable, and every staff member - front desk, maintenance, housekeeping, breakfast staff was courteous and nice. It is sort of on the edge of an industrial park and near I-70 but it was quiet and felt safe. There's a Denny's, McDonald's and gas station/convenience store within a 5 minute walk plus they have some odds and ends for sale at the desk. The hot breakfast was adequate. The kids enjoyed the pool. We would stay here again. Read moreGenuine Hotels.com guest review
Room was good, Breakfast was great, Swimming Pool area not so much - there were used wet towels lying everywhere, no clean towels on the rack, clean towels requested from front desk never did arrive before we finished swimming and left. The hot tub was filthy - dirty green water and lots of grit/sand in the bottom.Genuine Hotels.com guest review
Good hotel for an overnight stay. Room 101 not the best. Next to laundromat and the side exit door, high traffic areas for noise. Also, room service cleaner was knocking at 7:30am on checkout morning!Genuine Hotels.com guest review
"Hotel before heading to the airport."
Was just looking for a good value on a decent room for the night with a shuttle to the airport in the morning.Genuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
"Denver lay over"
Very dated. Needs repairs in rooms. Paint pealing off walls and ceiling. Staff was great.Genuine Hotels.com guest review
"Unreliable shuttle service"
Shuttle never picked us up. Called 3 times before front desk answered. Manager gave excuse that it was out of his control and that they use a 3rd party vendor for the shuttles. Had problems with room key. They all seemed like they hear guest complaints a lot and have ways of condescending ways of blowing you off that make you feel like you did something […] wrong rather than them. They won't return emails/phone calls/etc... Expect zero apologies if you have a problem. Read moreGenuine Hotels.com guest review
"Not very close to the airport."
The shuttle ride from the airport is too infrequent.Genuine Hotels.com guest review
"If you're only staying for one night..."
I was stuck overnight in Denver due to flight delays/cancellations and ended up here. It was a fine place to stay for one night, rather than sleeping at the airport terminal. Free shuttle to and from airport was convenient. There's nothing really within walking distance (food wise), but a number of local restaurants deliver food to hotel. Friendly staff, […] but nothing to write home about. Read moreGenuine Hotels.com guest review
First off hotels.com needs to be more accurate with the pictures on there site cause the room I seen and paid for was not the room they tried to give me.. I had to pay an extra 60+ to get the room I seen on the website.. But other then that it was a nice stayGenuine Hotels.com guest review
"Family Get Away"
Great breakfast! Clean comfortable rooms. Pool area was clean, hot tub wasn't hot but still enjoyable. Overall pleased with our stay.Genuine Hotels.com guest review
"stay due to weather"
It was pretty good. Several rooms partied all night keeping us a wake. the morning meal was not stock back up when it was gone, so people wanting breakfeast was not able to get the hot thing. Had to stay close to the airport were I work because I could not get home. Called the shuttle the first night and was told 40 min and an hour later the driver […] showed up. Called the second night and was told 15 min, 30 min later the driver showed up. But in all respect it is a nice hotel. Read moreGenuine Hotels.com guest review
"Unreliable shuttle, poor staff, unapologetic GM"
I chose this hotel for my mother for the advertised 24 hr. shuttle to DIA. Beware!! They don't always answer the phone and the shuttle's aren't always running. When she arrived at 10:30 pm, she called the hotel several times with no answer. Finally, after another 12 rings, they told her the shuttle would be at Isl. 3 in 10 min. She confirmed with several […] other guests and attendants and waited 1 1/2hr. in the freezing cold before giving up and paying $40 for a cab. She didn't get to the hotel until 2:00 am to find the two hotel shuttles parked outside with no drivers. The front desk staff were clueless and unapologetic. Other guests also complained about shuttle probs. at breakfast the next day. Also, her room key didn't work and the girl told her to just jiggle it in case the batteries might be dead. She finally reprogrammed the key and magically it worked! I called the GM who had a canned response that it was crazy busy and there must have been some miscommunication. He only offered to show me video footage of the shuttles in operation if I wanted to come down to the hotel to look (I live in CA). I used to work in hotels so I give credit when it's due. This hotel is used to complaints and they've trained their staff to blow them off! Plan on being frustrated with no other recompense than to leave a deserved poor review where possible. I'll NEVER give Choice Hotels my money again. Read moreGenuine Hotels.com guest review
The bathroom tub was nasty & they could us a upgrade all the way around.Genuine Hotels.com guest review
The pool was extremely cold and the hot tub was barely warm. The bottom of the hot tub had sand or something on the bottom. I book hotels that have good pools. I was very upset and all the front desk said is that the filtration doesn't work during the winter time. With the room the toilet flooded and we barely got an apology. All the manager did was […] throw an attitude and for compinsation for all the problems was give my daughter a candy bar and soda. I will NOT be staying here again. Read moreGenuine Hotels.com guest review
We stayed here one night after a late flight arrival @ Denver. The hotel and staff did a good job taking care of us.Genuine Hotels.com guest review
"Close to airport but not much else."
Nice room, comfortable, convenient to the airport. Clean and quiet!Genuine Hotels.com guest review
"Layover in Denver"
Asked for late checkout due to flight 8 hours past checkout time. Was granted. Breakfast lacking in more quality protein. Nice to have the hot water and water available during the day. Much appreciated.Genuine Hotels.com guest review
"Got the Job done!"
Had to get the Queen to DIA early and the Shuttle bus worked out great!Genuine Hotels.com guest review
"Thanks for a good stay"
Loved that the pool was open 24 hrs. We had a late dinner and was happy we could swim later. Desk staff was very helpful. breakfast was good. Room was big enough to make the room more comfortable.Genuine Hotels.com guest review
I had to move 5 times but at least the receptionist was very helpful! They need to make their maintenence people replace batteries in everything so they aren't beeping all night!Genuine Hotels.com guest review
The stay was wonderful. I was never disturbed by noise and I got to enjoy peace.Genuine Hotels.com guest review
"better choices for same money"
The room was clean but old. Old furniture and carpet. Smoke detector hanging by wires from ceiling... Same thing with hallway exit sign. Breakfast was good but area was very cold. I will not stay here again. There are better choices for the same money.Genuine Hotels.com guest review
Not walking distance to any restaurants. Isolated on side road from main roads. Generic and non-homey feel.Genuine Hotels.com guest review
my room was very nice and pretty roomy but it was right by the housekeepers storage room which they were very noisy starting around 8am other than that it was a nice room.Genuine Hotels.com guest review
"Clean, Basic and Comfortable."
The Hotel was clean and affordable. It is located further from the primary area hotels on Tower Road, which is where I would normally stay. When I booked this room, I didn't realize it was about 12 miles from the airport as opposed to Tower Road Hotels which are about 5 miles. But, it was convenient enough. As a business traveler, it did not have convenient […] outlets to charge devices. But, all in all, it was clean, basic, and comfortable. Read moreGenuine Hotels.com guest review
"Less than okay"
Our stay was not very pleasant. The staff the checked us in was more interested in gossiping about other employees than paying attention to what they were doing. The door in the bathroom was broken so we got locked in the bathroom two different times. The drains were clogged in the sink and the shower. We will not be staying at this hotel again.Genuine Hotels.com guest review
I was there for one night. The staff was very friendly and accommodating. The breakfast selection in the morning was wonderful. I would definitely visit there if I were in the area again.Genuine Expedia guest review
"Do NOT stay here until you see the word remodeled."
We truly were not expecting a lot from our experience as we flew in late at night and just wanted a comfortable bed and place to get ready for the trip. We got much less than we expected. The first room reserved for us did not have a working heater in it. We quickly asked for another room. Although this is a no smoking hotel, you could tell the room […] had been used by a smoker. There were also tears in the carpets, the hair dryer was missing and when I asked if the hotel had a loner, I was told they only had one and it was in use. The water never heated up to a comfortable level and was lukewarm at best. We went down and shared our thought with the staff and was told that yes, the place could use a remodel. There was no effort to make any adjustment to the bill or anything. The maintenance man happened to be at the front desk and showed no interest in checking on anything we had reported. We left and went in for the breakfast. The coffee was horrible, the waffles had no syrup, there was no ketchup, the eggs were very greasy. Based on this experience, I will think twice before staying in another Quality Inn. the Expedia 3.7 rating certainly was not our experience. Read moreGenuine Expedia guest review
Everything was fine from check In up until we went to take a shower the next mornin. No hot water in the room. Called front desk and the proceeded to tell us that they took the boiler down for maintenance and it would be back up in a few hours. When we went to ask a question as to why they would do that with guests there still in the mornin the receptionist […] just hung up on us. Will not be staying at this hotel again. Read moreGenuine Hotels.com guest review
"don't stay here!"
The room was horribly dirty with stained beding and smelled like thick smoke. They need to tear the place down and rebuild it was falling apart so badGenuine Hotels.com guest review
Terrible! Never again. Walls are paper thin with lumpy pillows and mattress.Genuine Expedia guest review
Avoid Room 101. It is on the end of the hallway and very noisy. The door to the outside right by the room did not lock so not secure. On a high note the room was spacious and clean and breakfast was good.Genuine Hotels.com guest review
"windows don't lock."
Not a good hotel at all. One of the sinks and the shower didn't work so no hot water. Shower dripped all night. Bed was nice, feather pillows were extremely lumpy. Also the window would not lock. I called the front desk about the window and the lack of hot water only to be told none of the windows lock and the plumber would be there tomorrow. She would […] not give a refund or move me to another room. I did not sleep well I stacked chairs in front of the window in case someone did try to rob me they would make some noise coming in. Overall I did not feel comfortable or safe in this hotel. Read moreGenuine Hotels.com guest review
"Affordable hotel close to shopping"
Overall experience was good. One concern that I had was both mornings we had no hot water for showers.Genuine Expedia guest review
"Polite, courteous staff"
We were so impressed with the way the staff handled a tricky situation for us. Everyone was cordial and helpful, offering excellent suggestions to help us with our dilema.Genuine Expedia guest review
Had to stay for doctor appointment. Was a convenient place and had places close to go for anything.Genuine Hotels.com guest review
"Might as well stay elsewhere"
Not so good, hair dryer didnt work, one sink drain plug kept stopping up the sink, couldnt use that sink, room had no coffe maker, which I was told it would have, bug was found in bathroom on second day, had a rude neighbor who pounded loudly on the wall as if we were teenagers being obnoxious, which wasnt warranted at all... tv quality was HARible, […] we had front desk wake us up in the a.m. after we had already requested a late check out...all in all, not a good experience. This was my 2nd stay; first stay, they shut off hot water for repairs at 10, and didnt deliver a notice to my door until about 1030. Might as well stay elsewhere next time! Read moreGenuine Hotels.com guest review
"Ok i guess..."
Front desk person must have had a bad nite..... Place is not bad pretty quiet, not really worth more than 65 a nite.Genuine Hotels.com guest review
OK....Genuine Hotels.com guest review
"Comfort close to DIA"
I booked this room after an airport delay kept me from my original travel plans. I was grateful to find a room on a short notice. The staff was friendly and check in was easy. My room was large, warm with a comfortable bed. The location being close to the Denver airport was a drawing factor in booking this room.Genuine Hotels.com guest review
"Trip Home from Hawaii"
We booked this hotel when our flight was cancelled and we had to stay overnight in Denver. To be honest I picked it based on price but was pleasantly surprised. It was a very comfortable room with a king size bed and nice sitting area. Good television stations to pick from and the breakfast was excellent with eggs, sausage, potatoes, waffles, biscuits […] and gravy along with cereal, juice, and coffee. Great value! Read moreGenuine Hotels.com guest review
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