"Computers don't talk to each other"
They said they didn't have me booked despite my conformation number hotels.com said they would refund me.Genuine Hotels.com guest review
"Nice distance from the airport"
First room we were assigned stunk and smoke detectors were covered with plastic bags.Genuine Expedia guest review
"Good value for money."
Good hotel right by highway. Comfortable, clean and nice.Genuine Hotels.com guest review
"dirty and poor service"
1. Security of the hotel is lacking as the side entrance door has duct tape keeping the door unlocked, I saw what appeared to be house keeping using this door to take their trash cart out you could also see scratches on the wall and the door frame so this is fr their convenience some body could be attacked or followed in. 2. The hot tub is missing several […] water jet fittings only one jet was working an the temperature was only barely warm the showers were hotter. 3. The guest service books need to be updated as the book stated breakfast is served until 9:30 a.m. we showed up for breakfast at 9:05 only to find out they had different hours and closed at 9:00 a.m. no one made an effort to even attempt to serve us. 4. We left our own pillows in the room when we left and NO Body made an attempt to contact us, and no I am not driving over 100 miles to pick them up that is if room service did not toss them or take them home. Quality inns and suites appear to be a top of the standard for the area, but we will not stay at the Denver one again. no receipt from the hotel or from hotel.com Read moreGenuine Hotels.com guest review
it was good,brakefast can use little inprovementGenuine Hotels.com guest review
Got there late, left early. Not time for more than sleep. Very comfortable. Interstate nearby but didn't hear traffic noise. I'd definitely go back....good breakfast! There is a pet fee which was not stated on this website but not sure it that's the motel's fault or Expedias!Genuine Expedia guest review
Good for the money, conveniently located.Genuine Hotels.com guest review
"Wish it was better!"
My husband and I used this hotel for the first leg of our honeymoon vacation. If it wasn't for the good company, our stay would have not been enjoyable. We found that the service was less than exceptional; the staff was either MIA or not very friendly. The sheets were scratchy. We did laundry there but both self service dryers were broken so we were […] left with a mildewy mess to pack along for the rest of our trip. The only nice thing I can say is that we appreciated the free airport shuttle. Read moreGenuine Hotels.com guest review
Hotel was under construction which I was aware of at the time of booking. My main reasons for booking were airport shuttle, breakfast, and cost. The shuttle was the only pleasant experience. The breakfast was not available due to the employee's car breaking down. Front desk and/or manager could not or would not at least set out creamer for coffee, etc. […] The dryer in the laundry wasn't working either. Definitely would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Worst place I have ever beenGenuine Hotels.com guest review
"a nice change"
The ladies at the front are nice the housekeeping is good over all I wasimpressed breakfast was great as wellGenuine Hotels.com guest review
Nice place and a decent value! Close to the airport and the interstate!Genuine Hotels.com guest review
easy trip to Airport- shuttle is convenient and on time.Genuine Hotels.com guest review
"This was a great hotel"
The staff was great to us and help a lot in finding a place to eat that was very close to htel so we didn't have to travel farGenuine Expedia guest review
"A night away"
It was great. Nice breakfast.Genuine Hotels.com guest review
Beds were very comfortable. Rooms were clean. The toilet did not flush the first time, always required a second flush. The pool was to cold to get in but the hot tub wasn't so hot that our son couldn't play.Genuine Expedia guest review
The first 2 rooms we looked out were missing locks due to recent renovations but the final room we stayed was great. Heater worked and the room was cozy. The got tub was nice as well. Will definitely stay here again if need be.Genuine Expedia guest review
"Very clean, close to airport"
Very comfortable bed, quiet, close to airport, very clean and good breakfastGenuine Expedia guest review
The hotel room was outdated for the price. The staff were not friendly.Genuine Expedia guest review
My first room had an overwhelming smell of cigarette smoke. Second room still smelled of cigarette smoke but not as bad. Front desk manager did not tell me the pool heater was broken when we discussed the 24 hour pool. There was a fist hole in one wall; the rubber edging in the bathroom was missing in one section and falling away from the wall in another […] section; the caulking around the tub was horrible; there were tears in the carpet; housekeeping did not vacuum with an attachment where the floor meets the wall--lots of debris; the refrigerator froze my produce. Not impressed. Read moreGenuine Hotels.com guest review
Staff very friendly. Good breakfast. Great price. Remodeling going on but it wasn't bothersome.Genuine Expedia guest review
"good on the convenience, bad on overall stay"
Room was not the cleanest. Building alarms kept going off all afternoon after check in. Flooding occurred in the lobby area from what staff called a broken pipe, the hotel overall didn't have the hotel comfortable feel.Genuine Expedia guest review
"do not stay here..........miserable place"
The hotel was under construction There was only one person to check us in and she was rude...probably over worked. Room was either super hot or freezing..temp was impossible to keep comfortable. Airport shuttle they provided was all full for the time we needed and they didnt allow for additional shuttle buses. If it wasn't so cold it would of been […] better to sleep in my car. I would NEVER stay here again totally miserable place Read moreGenuine Hotels.com guest review
It was a nice stay only thing bad was the pool was cold. They need to heat the pool.Genuine Hotels.com guest review
My phone dident work . My sheets had bern marks in them . There was mold in the bathroom . The bed was very hard . I could go on but why.Genuine Hotels.com guest review
We totally enjoyed our stay. A restaurant close by and gas station. Airport pick up and drop off. Will use them again for sure.Genuine Hotels.com guest review
Served its purpose as a place to rest my head. However, bed was uncomfortable and the bad smell throughout halls.Genuine Hotels.com guest review
"Good Value for the Money"
This hotel is not first class by any means, but it is great value for the money -- close to Denver International Airport, Buckley AFB and a number of decent restaurants. It's clean and -- best of all -- QUIET!!!Genuine Expedia guest review
"Quality Inn stay"
Our experience overall was very good, including the exercise room and pool. I used the shower in the exercise area - the drain cover was loose and should be stabilized. Workers were remodeling the lobby so things were understandably a bit upside down. The lobby is very large and has a high ceiling causing a lot of echoing when people are talking loudly. […] We were in Rm 114 which is very close to the lobby and it was hard to sleep in once there was a lot of activity in the lobby. I had to request one staff member lower her voice so that my daughter could have a bit more sleep. Maybe new carpeting and drapes will take care of some of that problem. Read moreGenuine Hotels.com guest review
"No PBS on TV."
No PBS! We were in a place with no TV. I was looking forward to a specific show on PBS Sunday night (the 1st of 2 shows, the 2nd is tomorrow night). This is the only hotel of 6 that we stayed in across the country which did not have PBS. Also there was no closet, no shelves in the shower (it was a lovely shower stall), and the shower curtain could not […] keep water off the bathroom floor. Read moreGenuine Hotels.com guest review
"Hotel under Construction!"
Worst hotel I stayed at. Upset with Hotels.com that they would list this hotel when it is under construction. When we checked in other people were at counter complaining that the water was brown due to renovation. No apologies just told to run it for 10 - 15 minutes. They did not have a wheel chair available. The room smelled like stale smoke. The elevator […] felt like it was going to collapse. When we left I was asked how are stay was. I was very nice about it, but explained all the issues. We were not offered anything for our inconvenience. Read moreGenuine Hotels.com guest review
I asked for a coffeepot because the one in the room leaked the housekeeper complained about the Hotel not getting them coffeepots and she didn't try to find one. I tried to complement the lady in the breakfast area and she acted like I was bothering her. The woman at the front desk was great.Genuine Hotels.com guest review
"Best Customer Service"
Shay (front desk) was absolutely amazing. She handled all of our needs and was very nice. We stayed in the jacuzzi suite, it was awesome. Location was near the freeway, but not many restaurants around. Overall good experience.Genuine Hotels.com guest review
need some work on their shuttle bus service.got on the wrong shuttle bus had to Quality Inn hotels no one told me that was terrible.charged $2.50 for a bottle of water..bed squeaked,and I was the only one in the bed.frigerator made loud humming noise.freeway noise very loud coming in the room couldn't sleep.breakfast was cold.I was glad to leave would […] never go there again. Read moreGenuine Expedia guest review
"Location is very hard to find"
Hotel is OK, but location is very very hard to find in airport areaGenuine Hotels.com guest review
"Beatuiful Experience At the Quilty Inn"
Enjoyed my stay. Everything was great.Genuine Hotels.com guest review
I would not recommend this place to anyone! The room was dirty and smelled!Genuine Hotels.com guest review
Laundry facilities very poor. Even when staff notified, nothing was done. Emergency lighting in stairwells not all functioning. Complementry breakfast very cheap compared to other hotels. PGenuine Hotels.com guest review
very nice hotel.Genuine Hotels.com guest review
Initially, there was a problem with the room's plumbing. However, the Management moved us to another room. Everything GOOD, then.Genuine Hotels.com guest review
Only stayed here one night on my road travels and it was fine. Room was clean, welcome staff friendly, bathroom worked, quiet room, descent breakfast. No complaints.Genuine Hotels.com guest review
Refrigerator froze my food, but other than that, it was pretty comfortable stay. Breakfast is decent.Genuine Hotels.com guest review
"Proceed with caution!"
Frist room had not been cleaned. Beds not made, etc. Second room smelled terrible. Third room was on the 4th floor which is newly remodeled - nice and clean but several items not complete: night stand still in pieces, shower curtain to short so water ran onto the floor, no tub, no soap dish so had to lay the soap on the floor. Lady at the front desk […] was very apologetic regarding the first 2 rooms. And she gave good directions to nearby restaurants. Read moreGenuine Expedia guest review
"mirrors exactly in front of your bed"
the room has two big mirrors exactly in front of your bed also the wash basin is open & in front of your bed. little weired setup but i was not at all comfortable to sleep in front of mirrors.Genuine Expedia guest review
Overall stay was great! The swinging seats right outside my room, looking out towards I70 was a relaxing way to start the morning with the continental breakfast and coffee. The front desk personnel wasn't up to par. She was rude and inattentive, complaining about the manager right in front of me! Very unprofessional.Genuine Hotels.com guest review
"you get what you pay for"
needed a last minute room due to flights being cancelled. Saw this one as a semi-cheap option, read the reviews, didn't seem so bad so decided to stay. Don't think I will ever stay again here, will pay more to get a nicer room/hotel. Service was good though, front desk agent was very nice and friendly. Checked-in and got my room keys, headed to my room, […] keys didn't work. Had to go all the way downstairs to let him know. He gave me keys again, went upstairs again and nothing again. Had to go all the way downstairs, 2nd time, and get keys reissued. Final 3rd time, went upstairs to room and AGAIN, no luck with keys. Went downstairs, 3rd time, and he apologized and decided to move me to another room. Got new room keys, went to new room and the smell was HORRIBLE. Smelled like cigarettes AND cats. Went downstairs, 4th time now, to ask for non-smoking room, he told me all rooms were non-smoking, informed him that the room he gave me smelled like smoke and cat. Apologized and gave me another room. Finally, 3rd room the charm, luck with that room, keys worked and no smell but your can tell this hotel needs an upgrade. Beds, Couch and carpet need to be updated as they look and feel a bit old. Read moreGenuine Hotels.com guest review
Friendly staff, good price, nice breakfastGenuine Hotels.com guest review
"Should have closed the hotel for construction."
Too much equipment lying around the hallways. The elevators didn't work. Too many workmen wandering the building. The pool was gross. There was a live mouse swimming in it. I had to scoop the mouse out with a towel and throw it outside. I informed the front desk staff, and got a simple, "Oh, sorry." I'd never stay here again.Genuine Expedia guest review
Thanks for having a. Room on short notice the room was very nice. Enjoyed our stay. Thanks, Stan Quinn.Genuine Hotels.com guest review
"good for the price"
The room was old, needed to be updated, but the room was very economically priced, and the location was very convenient.Genuine Hotels.com guest review
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