ECCENTRIC LOBBY COMPUTER AND IT WOULD NOT CONNECT TO THE PRINTER. BREAKFAST MINIMAL.Genuine Hotels.com guest review
Very clean and comfortable place to stay. Hotel manager Mary went to the limit to make my 3 night stay fabulous. Great breakfast and good WI-FI plus lots of good restaurants in the area. Good central place. If back in the area again I will stay here.Genuine Hotels.com guest review
"Next to dealership where I bought my SUV."
The Continental Beakfast was pretty good. Room was clean had refrigerator and microwave, very comfortable.Genuine Hotels.com guest review
"I will stay hre again."
No complaints- reasonable price, comfortable, safe, great service and a good breakfast. Could not ask for more.Genuine Hotels.com guest review
FRONT DESK WASN'T THERE HE WAS WACHTING TV (8:45 PM), WHEN WE WENT TO OUR ROOM THE TV DIDN'T HAVE BATTERIES AND THE PHONE WASN'T WORKING, ALSO THE WAKE-UP DIAL DIDN'T WORK.Genuine Hotels.com guest review
There were stains om the sheets and a cockroach crawled out of the bathtub.....Genuine Hotels.com guest review
Great value for the money. Nice, quaint place. Not fancy, but clean. Included complimentary hot breakfast. Pool area was very nice. Friendly staffGenuine Hotels.com guest review
"Very good value for the money"
I was in Pharr for three days to visit relatives. I didn't want to bunk on the couch in their small trailer, and it's nice to have a place to retreat to after a full day of visiting anyway. The room was fine, it's near a busy freeway but I didn't hear any noise. My only quibble was the wireless Internet was slow, I was doing some office work and had […] a hard time uploading a big file. But the staff was able to help and got it sped up enough I could do what I had to. Read moreGenuine Expedia guest review
"Qualkity Inn in Phar well named: Quakity Excells!"
Most enjoyable, Hotel Staff was mist helpful in helping me find locations to which I wished to drive, even to the extent of providing me with MAPQUEST print-outs of routes and maps. In addition, when the late check-out time did not meet my departure schedule, they graciously allowed me to store my bags behind the front desk, at no charge, until I could […] pick them up later that evening. Read moreGenuine Hotels.com guest review
Horrible customer service and we had asked for two beds they blamed hotels .com for the error.Genuine Hotels.com guest review
the managers and everybody was very friendly, the weren't stuck up, always kind and smiling, made it very comfortable.Genuine Hotels.com guest review
"Wonderful Place for a good rest"
Wonderful Hotel Great Place to stay. I would recommend this hotel to everyone. I They really treat you like family. I have had to stay here a month and I enjoyed every day of my stay. They provide you with a very comfortable bed with a fridge and a microwave. There is a good hot breakfast. Staff is very friendly and they will always hep. The laundry […] has newer machines and gets the job done. So if you are looking for a night, week or longer this is the place for you. Read moreGenuine Expedia guest review
"Quality Inn - Pharr"
Hotel was easy to find and get in/out of. Room (suite) was spacious and bed comfortable. Only drawback was bathroom cleanliness. Floor was sticky and hairs were here and there. I did not eat the breakfast, but my wife said it was more than she expected. Would stay again for the price.Genuine Hotels.com guest review
"A real quality stay"
This was our second stay at this hotel, we came back because of the large clean rooms and the location.Genuine Hotels.com guest review
We enjoyed our stay. Mary and Mike very nice and friendly people.Genuine Hotels.com guest review
Excelent!!!; all persons very nice.Genuine Hotels.com guest review
"good, pretty and inexpensive"
Good condition and mantainance, nice hot breakfast, new LCD TV´s in rooms with some HD channels, just a problem........ maybe they need change the phone conmuter, the phone service is too bad, very low sound, and connections too slow, definitively I´ll be back to this hotel in my next visit to Mc Allen, TexasGenuine Expedia guest review
"good for the money"
good price for the money in the areaGenuine Hotels.com guest review
good. hotel comfortable. breakfast choices were a bit limited...we had (cold) scrambled eggs, toast/bagels, cereal milk, coffee and juices. but it was overall ok, and we were thankful for the convenience of eating at the hotel. i would stay here again.Genuine Hotels.com guest review
Excellent!Genuine Hotels.com guest review
Not so good, but no badGenuine Hotels.com guest review
not as good as we expected, room had terrible odour even though we requested a non smoking and there was a blood stain on the sheets. Breakfast standard was very poor compared to similarly priced hotels in the area.Genuine Hotels.com guest review
"Terrible experience for my family"
I was very disappointed when they told me that there was not a non smoking room as I reserved, they blamed hotels.com saying that they didn't inform properly. If I wanted to change room it would be 200 usd aprox, they hotel was almost empty and didn't have the service to give me an alternative. I had to stay in a smoke smell room with my 2 and 5 years […] old children. Terrible experience. Besides that, the fridge and coffee machine didn't work. I do not recommend this hotel. Read moreGenuine Hotels.com guest review
I liked the beds and pillows, the bedroom was clean and spacious. They respected our reservation even though we arrived around 11 pm and they had a "No vacancy" sign in the front desk. The staff is nice. I enjoyed the breakfast it had everything I wanted in the morning :). The only thing I missed was a restaurant or gas station near to the hotel.. we […] had to go back to down town to buy something to eat, but I'll definitely stay in this hotel again. Read moreGenuine Hotels.com guest review
Response by Quality Inn Hello, Thank you for taking time out of your busy schedule to provide us feedback. We really appreciate your time and effort. Looking forward to serving you again in the near future. Thanks, Happy Assistant General Manager Quality Inn
GoodGenuine Hotels.com guest review
"Didn't respect my Non Smoking Reservation."
The guy that attended me on the lobby was not nice at all. I booked a 2 non smoking bedrooms and when we got there he told me that they were over booked and that he had to give me smoking bedrooms. My family don't smoke at all and children were with us. The room smelled like cigarrete *obviusly and the beds had cigarette spots.Genuine Hotels.com guest review
"Not so Comfortable INN. 3.8? Really? Easily a 2."
I stayed at the hotel for business purposes, and chose it due to price, and proximity of where I had to work. I'm sad to say out of all my reviews, this is the first time I've given a hotel anything lower than a 4. The positives: staff was friendly at the front desk. Lobby was clean. The room was .. in good order. Negatives: Stains on the walls, shower […] a bit disgusting, air conditioning running as loud as a truck, and internet... had speeds of dial-up. Look at the pictures included with the review for yourself. Would not stay here, will not stay at a comfort inn again, and will not recommend. Read moreGenuine Expedia guest review
Response by Quality Inn Hello Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Gill General Manager Quality Inn
"Good Price. Poor Conditions"
Nice price but some of the rooms are in bad maintenance conditions.Genuine Hotels.com guest review
Response by Quality Inn Hello Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely, Gill General Manager
Aceptable, good priceGenuine Hotels.com guest review
"Nice and quiet..."
The motel was quiet, clean and the staff were friendly. It is in a good location for shopping. Breakfast had a very good selection for "continental" breakfast. Unfortunately they didn't have enough tables at breakfast time. Kids liked the pool! We will most likely go back again.Genuine Expedia guest review
"Nice stay and good hotel"
I liked the hotel it was good and comfortable.Genuine Hotels.com guest review
It was okay, but I wouldn't stay there again.Genuine Hotels.com guest review
"Good value proposition. Needs renovation."
At first glance the personnell seemed a little unpolite but later was ok. Room is pretty comfortable but needs to be renovated. Breakfast is good.Genuine Hotels.com guest review
I am from Monterrey, NL and I went shopping with my family and two friends. The rooms are great, very comfortable beds... but the breakfast should have more variety of food... But it was GREAT for the price we paid.Genuine Hotels.com guest review
"No muy bien"
No tenían cuna solicita, mal funcionamiento regaderaGenuine Hotels.com guest review
"Limpiarlo y seria mas agradable"
Esta muy sucioGenuine Hotels.com guest review
"Bueno, puede mejorar"
El hotel muy bien en general. Las habitaciones necesitan mantenimiento y hace falta mas limpieza. Buena opcion para viaje rapido de negocios. El personal muy amable.Genuine Hotels.com guest review
Buen hotel para lo básico cuando vas de comprasGenuine Hotels.com guest review
"Buena relación entre precio y servicio"
En general bien, solo problemas con el internetGenuine Hotels.com guest review
"Buena relacoon precio-calidad"
En terminos generales muy bien, solo que deben invertir en la conexion de internet muy lenta y muy pobre la cobertura inalambrica.Genuine Hotels.com guest review
Buen servicio y limpieza.Genuine Hotels.com guest review
"Arreglar alfombra de escaleras"
Todo muy bien, solo la alfombra de las escaleras estan muy feas.Genuine Hotels.com guest review
Muy bien y buen precio. Solo falta elevadorGenuine Hotels.com guest review
"Excelente costo y ubicación"
Es un lugar de fácil acceso, sobre avenida principal, que ademas de confortable a un precio bastante económico. Muy amable su personal y con buena limpieza.Genuine Hotels.com guest review
estubo muy bueno solo que al dia siguiene tenian una falla en el suministro de agua y por la mañana no teniamos agua pero en si lo recomiendo es bueno.Genuine Hotels.com guest review
"buen hotel para llegar de paso."
la estancia muy buena, nunca alcanzamos desayunos por que acaban demasiado temprano. habia grillos dentro del cuarto. pero en general las camas , baño y comodidades bien.Genuine Hotels.com guest review
Es un hotel remodelado que vale la pena por el precio. Es seguro y limpio.Genuine Hotels.com guest review
Esperaba más del hotel. El servicio en la recepción fue muy lento. Llegué y no había nadie, solo un letrero de que volvían en 5 minutos, los cuales fueron casi 20 sin que nadie nos dijera qué estaba pasando o por qué estábamos esperando tanto. En INTERNET ¡PESIMO! anuncian Internet de alta velocidad, es una MENTIRA. Yo tenía trabajo y por eso busqué […] con hotel con conexión a Internet pero nunca pude bajar mis correos y enviarlos tampoco. Francamente me decepcionó. Read moreGenuine Hotels.com guest review
"EXCELENTE PARA LO QUE PAGAS Y UBICACION"
BUENA EN GENERALGenuine Hotels.com guest review
"excelente siempre me hospedo"
todo excelente desayuno limpieza y ubicacion nada mas un pequeño problema con la recepcionista que no podia encontrar mi reservacion y poco españolGenuine Hotels.com guest review
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