All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults
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1100 Parkway, Gatlinburg, TN, 37738, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 202 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.6
4.0 / 5Excellent
"Gatlinburg"
Nice hotel with large rooms, the fireplace and whirlpool tub were a big hit with the Mrs. Location was excellent as we could walk to all the shops and most of the sights. Breakfast quality and staff were wonderful and very friendly. Might benefit from some extra seating as it was challenging to find a seat and someone should keep the butter and other condiments filled as they emptied quickly. I would definitely stay there again.
Genuine Hotels.com guest review
3 night trip Oct 11, 2014
John C.
US
4.0 / 5Excellent
"Near great restaurants"
Overall stay was good. Fold out sofa sleeper mattress was as usual, not very comfortable. Free breakfast was ok, but breakfast across the street was great! I would stay here again and hopefully if I booked earlier I would have better bed choices.
Genuine Hotels.com guest review
4 night trip with friends Oct 11, 2014
K Hobbs
US
3.0 / 5Good
"Ok"
Overall the hotel was just ok. Other reviewers mentioned the hallways smelling funny and we had the same experience. The rooms are clean but could use updating. We were given an occupied room initially but that was remedied fairly quickly. On a positive note the location is convenient to everything in Gatlinburg.
Genuine Expedia guest review
Other trip Oct 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place and location"
Enjoyable stay. Location was very near the edge is the Smoky Mountain National Park which was convenient. Lots of places in walking distance for eating. Beds were comfortable and facilities were in working order. My biggest complaint would be the kid height toilet. Great if you're short or a child otherwise a pain.
Genuine Hotels.com guest review
3 night family trip Oct 7, 2014
Jill
US
3.0 / 5Good
"Weekend getaway"
Tyler working the front desk was great. The beds are not very comfortable.
Genuine Hotels.com guest review
2 night romance trip Sep 27, 2014
Carla
US
5.0 / 5Outstanding
"Great Location"
Excellent place and comfortable rooms. Loved it.
Genuine Hotels.com guest review
1 night romance trip Sep 24, 2014
Duane Gaulden
US
3.0 / 5Good
"Nice. Could've been better"
This hotel was great for the money. I'm picky so I thought there was room for improvement, but overall not bad.
Genuine Hotels.com guest review
2 night romance trip Sep 23, 2014
A Traveler
US
5.0 / 5Outstanding
"At the beginning of "everything""
great one night stay. At the beginning or the end of shopping strip in Gatlinburg ( depending on direction).
Genuine Hotels.com guest review
1 night trip with friends Sep 21, 2014
A Traveler
US
4.0 / 5Excellent
"Satisfied Overall"
The lamp in our room did not work but other than that it was fine. I scratch my head at the 'resort fee' as I wouldn't really call this a resort but I did like the breakfast which partially justified it for me. The staff was courteous and attentive and I particularly enjoyed the cheerful attitude of the gentleman cooking omelets in the morning. He started off my day in a great way!
Genuine Hotels.com guest review
1 night family trip Sep 16, 2014
Michael
US
2.0 / 5Fair
"Great location!"
The location was wonderful. Right at the end of the strip and easy to walk to everything. The lobby smelt like industrial bleach, but was well kept and the rooms appeared clean and orderly. The air conditioner in the room never shut off which ended up causing a very uncomfortable and painful sinus/allergy attack the next day. Once I checked out it cleared up within hours. Maybe the filters need changed? Same front desk staff on check in-out. Pleasant, but slightly bored. Overall...location was the real winner.
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"Good value in Gatlinburg"
2nd time to stay there. Good stay, no problems.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Ted
US
4.0 / 5Excellent
Very clean and a very convenient location. The only negative was the cable tv was not working for a good part of the stay. Enjoyed the stay very much otherwise.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Our Clarion stay in Gatlinburg"
The room was very nice.. Clean.. Hotel staff was very nice. We only had coffee the next morning but the breakfast looked great. The only negative was the work out room. Old equipment. Very warm. Overall a good experience. Great location on the Gatlinburg Strip and close to the Great Smokey Mountain National Park.
Genuine Expedia guest review
Other trip Aug 30, 2014
Nancy
US
4.0 / 5Excellent
We had great time , we stayed a extra night. had a little problem with reservations for they work it all out!
Genuine Expedia guest review
Other trip Aug 28, 2014
A Traveler
US
3.0 / 5Good
"$15 Extra Fee"
Hotel charges an extra $15 fee to stay there. :(
Genuine Hotels.com guest review
1 night business trip Aug 18, 2014
A Traveler
US
3.0 / 5Good
"Bad bad smell on 2nd floor that radiated into room"
Went for a weekend getaway Aug 15th. First thing I noticed was a bad smell on 2nd floor that radiated into room, not sure what it was but smelt like mold. Breakfast was good, rooms ok, bed comfortable which is important . Mold on balcony door and on balcony. Great location, close to everything
Genuine Expedia guest review
Other trip Aug 19, 2014
Toni
US
4.0 / 5Excellent
"Nice, close enough to walk to most things."
We stayed 2 nights and it was pleasant. Good breakfast and friendly people working in the breakfast area.
Genuine Expedia guest review
Other trip Aug 15, 2014
Debbie
US
4.0 / 5Excellent
"Nice Hotel, Great location"
The Clarion is well located so that you can park your car and walk to or use the trolley to get to almost any attraction you would like to visit. This was a big plus for us because it rained a great deal during our visit, so we were able to just walk out of the hotel and check out the local stores. The continental breakfast is special because of the made to order omelets and the friendly staff that prepare them for you. Our only complaint about the hotel was that we found the beds to be very hard and uncomfortable.
Genuine Hotels.com guest review
4 night romance trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location"
Hotel staff was extremely helpful and friendly. Breakfast was really good. Room was clean. Location was great! We walked or caught the trolley to do everything that we wanted to do. Only downside was the fact that our room had a balcony and the door to the balcony was covered with inexpensive blinds. The pool house was outside our room and lights were on all night. The blinds didn't keep the light out at all, so our room was lit up all night. I would, however stay there again. I would also recommend this hotel as a great place to stay for a reasonable price.
Genuine Hotels.com guest review
3 night trip Aug 4, 2014
A Traveler
US
4.0 / 5Excellent
The hotel and location were fully adequate; however, the rate shown on Hotel.com did not include an additional $15 fee (which it did show would have to be paid at checkin. When we asked the hotel what the fee was for they said it was for USA Today (which we did not receive), 'free' coffee and parking. I would rather it either be included in the rate or that they charge only for what is received (i.e. parking).
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
A Traveler
US
4.0 / 5Excellent
"Walkabout convenience"
The hotel staff was friendly and resposive. The ease of a free hot breakfast helped start our days off nicely because of the small children in our group. Right on the parkway and close to many restaurants, shops and entertainment venues.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay!"
This was by far the best hotel I've stayed at in Gatlinburg. I've gone to Gatlinburg every year for about 6-7 years and as any of you who goes there knows it's usually more about the town than the hotel as most locations in town are older and have issues. This location was immaculate and the staff was super friendly. It cost a bit more than I'm used to paying but that was easily made up with the free hot breakfast with made to order omelettes.
Genuine Hotels.com guest review
2 night trip Jul 21, 2014
Jayson
US
3.0 / 5Good
"Better days"
When we got in the lobby the receptionist was on the phone and did not acknowledge us finally a second person came and helped us check in. We had ask for a street side room but no mention was made of our request. They had breakfast from 7:00am till 10:00 am. We went down about 8:45 am and they were already out of some selections. The room was clean but the lobby smelled bad.
Genuine Expedia guest review
Other trip Jul 21, 2014
Tannerbug
US
5.0 / 5Outstanding
"GREAT location and GREAT customer service"
This hotel deserves nothing but a 5 across the board. The location was on the main street and walking distance to anywhere in Gatlinburg. If you wanted to use the bypass to Pigeon Forge it was easily accessible from the Clarion Inn and Suites. The complimentary hot breakfast was OUTSTANDING. Tyler from the front desk and a new maintenance gentleman were very accommodating. GREAT service!!! I have been to Gatlinburg/Pigeon Forge several times and stayed in different areas and this is by far the best place to stay.
Genuine Hotels.com guest review
5 night trip Jul 13, 2014
Twrenia
US
5.0 / 5Outstanding
Great location and good breakfast
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
A Traveler
US
1.0 / 5Poor
"The Worst"
The worst hotel we have stayed at in years. There was a musty odor throughout. Our room was freezing so we turned the heat on just to take the chill off and the smoke alarm went off in our room. There was hair all over the bathroom floor. We told the front desk and it seems that's to be expected, they did get the heat on enough to warm the room a bit and they wiped some of the hair off the bathroom floor but overall it was one of those that you didn't take your shoes off when you walked across the floor.
Genuine Hotels.com guest review
1 night business trip Jul 9, 2014
A Traveler
US
3.0 / 5Good
"On the strip"
Good location to walk anywhere in Gatlinburg. Breakfast was normal.
Genuine Expedia guest review
Other trip Jun 20, 2014
kevin
US
5.0 / 5Outstanding
"did not like the walls"
It was quiet and a good location all but the walls looked good kinda sloppy job of walpapering
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2014
visater
US
5.0 / 5Outstanding
"Perhaps the best on the strip"
Great breakfast of made-to-order omelets, waffles, grits, sausage (not as good), and fried potatoes...along with all the normal hotel breakfast food such as cereal and bread and such. Room was adequate and beds were comfortable. Wallpaper and bathroom were both slightly in need of cleaning or upgrading. Location is nice as you can walk easily to anything in Gatlinburg. I really really dislike the "Resort fee" charged. If it were included in the price of the room I would not be against it, but it always feels like a scam when they charge you there at the door.
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
eschoonard
US
4.0 / 5Excellent
"good location"
great parking. Nice rooms and clean linen. priced very competitive for the area.
Genuine Expedia guest review
Other trip Jun 18, 2014
Tim
US
3.0 / 5Good
The shower curtain smelled soured. The breakfast was GREAT!! I had to ask for soap twice for the public restroom in the lobby. The front desk didn't care if they helped you or not.
Genuine Expedia guest review
Other trip Jun 15, 2014
Lori
US
4.0 / 5Excellent
"Just park and walk"
This Clarion in Gatlinburg is the perfect spot to park your car and walk to enjoy what all the downtown has to offer. Lots of places to eat at and things to do near by so getting back in your car is simply an option. The staff was very friendly and helpful and the breakfast each morning was very good, unlike others I have stayed in.
Genuine Hotels.com guest review
3 night family trip Jun 5, 2014
A Traveler
US
5.0 / 5Outstanding
We had no problems with the hotel it was great! Breakfast was really good too. We will definitely come back next time!
Genuine Hotels.com guest review
5 night family trip Jun 1, 2014
Lisa Estridge
US
5.0 / 5Outstanding
"Great Overall, but deceitful"
Excellent location, on Gatlinburg's most active street. On the website, we were not given the option to select the over view of the room. We were able to change it at the reception. For $10 extra per person, we were given the chance to over look the active street, however, the other "Pool" side was not as attractive as they made it seem. The Pool side was in fact a parking lot, with no view (apart from the distant mountains) and an enclosed pool that wasn't very visible. More over, we were not expecting to pay an additional $15 per night for a Hotel Service Charge.
Genuine Hotels.com guest review
2 night family trip Jun 3, 2014
A Traveler
US
4.0 / 5Excellent
"In walking distance of most evertthing"
We had a wonderful stay at the Clairion. Breakfest was great every morning. Fruit, cereal, Waffal, Biscuits n Gravy, Omelet is awesome, sausage and other items. Will stay again
Genuine Hotels.com guest review
3 night family trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
"Good value for money"
Accomodation we clean & comfortable. Very nice breakfast with made to order omelets & waffles. Friendly breakfast staff. Only one elevator was working, which made for longer waits. Front desk staff was very poor at check-in, causing some billing problems, but apologies were made by mgmt at checkout and issues resolved.
Genuine Hotels.com guest review
2 night trip Jun 1, 2014
Cindy & Bob
US
4.0 / 5Excellent
"Good location, close to all attractions."
The complimentary breakfast was awesome. Many items to choose from...the lady at the omelet station was very kind. The entire staff was very friendly and professional. The rooms were clean & updated.
Genuine Hotels.com guest review
2 night trip with friends May 24, 2014
A Traveler
US
3.0 / 5Good
overall our stay was comfortable. the location was excellent for the event at the convention center. the breakfast was outstanding. the Venetian blind on the door to the balcony was worn and tacky. the size of the room was not condusive to comfort.
Genuine Hotels.com guest review
2 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
This is the only Gatlinburg that I have stayed at twice and I have been to Gatlinburg nine times
Genuine Hotels.com guest review
4 night business trip Apr 15, 2014
Victor
US
4.0 / 5Excellent
"Very relaxing"
Very quiet room. Comfortable and clean. Easy access to hotel from parking. Elevators right inside door.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
US
2.0 / 5Fair
"Not Impressed"
If I was in Gatlinburg I would stay somewhere else besides this place.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
"on the strip in Gatlinburg,"
Near to all of the entertainment, attractions and dining, and to the entrance of the Great Smoky Mountain National Park. Not in the heart of all of the hustle and bustle so it is a little more relaxing and easier to enter and exit the parking lot. But lacked sound-proofing: we could hear a lot of the traffic. Really enjoyed our stay.
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, BUT not so great service!!"
When we arrived it was late. Checking in was quick and painless. Finding parking was not. The hotel surroundings, hallways and lobby is very clean and well maintained. When we got to our room we were happy with everything until my wife pulled back the sheets to find hairs and at the foot end of the bed ashes. The hotel was quick to change our bedding and apologize. Next morning we go down for breakfast and it was nice, hot breakfast and all the normal continental stuff as well, BUT the older lady serving the hot breakfast was very rude, not to just us, to everyone. She definitely didn't descriminate. Not to be a downer on the Clarion. I have stayed in a lot worse and a lot better, but for around 200 bucks a night, and that's what it is after all the taxes and special fees of sevier county, it's not worth the money. We did have fun and would go back again and stay here but we will definitely look for a different venue next time.
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
Wayne
US
3.0 / 5Good
"Overpriced"
Hotel was overpriced considering it was rated as excellent, $ 30.00 cleaning fee for two nights is excessive , and they never even came in the first day to make beds or replace linens. Key cards worked about half the time, Hotel staff was not very friendly, staff seemed bothered when asked for help.I would not stay again especially for the nightly rate.
Genuine Hotels.com guest review
2 night family trip Mar 15, 2014
T. McQuary
US
4.0 / 5Excellent
"Weekend getaway"
Staff is excellent rooms are nice. Will stay there again
Genuine Expedia guest review
Other trip Mar 12, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
Hotel was in a good location right at the beginning of town. Really clean, could smell cleaning products and the sheets smelled like bleach whuch is a plus for me
Genuine Expedia guest review
Other trip Feb 12, 2014
A Traveler
US
5.0 / 5Outstanding
"A Fu weekend with the grand-baby"
It was very clean, and convenient to step out the door to the local shops and restaurants. The complementary breakfast with the omelette was much more than we would have expected and very good! We will definitely stay again.
Genuine Expedia guest review
Other trip Jan 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice stay and location in Gatlinburg"
My family and I booked the Clarion hotel for a last minute stay in Gatlinburg. We were pleasantly surprised with what we got in comparison to the other local hotels. We would stay here again. The location was also ideal.
Genuine Expedia guest review
Other trip Jan 8, 2014
Lili E
US
5.0 / 5Outstanding
"very convenient to almost everything"
The hotel itself was good. I found it very odd, though, from the breakfast staff to only go ONCE for the hot food items such as fried eggs, hot cereal, etc.
Genuine Hotels.com guest review
3 night trip Dec 24, 2013
maria
US
3.0 / 5Good
We were just there for an overnight stay.it was an older hotel but we'll kept.the bathroom could have been a little cleaner but customer service at the front desk and at breakfast was GREAT.
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
A Traveler
US
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