All hotels in Houston, Texas, United States of America
1 room, 2 adults
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7611 Katy Fwy, Houston, TX, 77024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 685 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.2
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4.0 / 5Excellent
"Nice hotel off freeway"
Nice hotel off freeway. Room was very quiet and comfortable.Booked a superior room with two queen size beds; room was large. Not much in the area nearby but close to Galleria Mall.Good location to reach downtown or airport within a reasonable driving time.On ramp to freeway is nearby.
Genuine Hotels.com guest review
4 night romance trip Jul 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
nice staff , nice pool, nice location
Genuine Hotels.com guest review
2 night business trip Jul 24, 2015
christi
US
5.0 / 5Outstanding
"Outstanding"
Great service
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Laura
US
5.0 / 5Outstanding
"Nice job"
Enjoyed IHG rewards club!
Genuine Hotels.com guest review
1 night family trip Jul 21, 2015
Edward
US
3.0 / 5Good
Hotel service was good, but rooms need a make up!!
Genuine Hotels.com guest review
1 night family trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"NICE STAY"
Very nice stay, the only problem our room neighbors were too loud.
Genuine Hotels.com guest review
3 night family trip Jul 16, 2015
ROBERTO
US
3.0 / 5Good
"Biz trip to Houston"
The service at the hotel was exceptional. Valet, restaurant, front desk professional, friendly and helpful across the board. Ordered pizza in the room from the restaurant and probably the worst pizza in memory. The breakfast buffet was not up to snuff either. Location of the hotel is not good being on a one-way and the traffic in Houston is the worst in any city I have visited in, just horrible. fast and dangerous, over 1 hr to get to my exit once in the city. Rooms were roomy and spotless. There were limited programs on TV no Bloomberg and only CNBC available. Summary: Good hotel, poor location, excellent service.
Genuine Hotels.com guest review
2 night business trip Jul 16, 2015
G Russell
US
5.0 / 5Outstanding
Quick overnight stay in a central location, great service and a good price.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
Douglas
US
4.0 / 5Excellent
Great price!! Great location!! Minutes away from several different tourist spots. Room was very neat and clean. Very comfortable bed and nice bathroom. The clerks were very helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2015
A Traveler
US
3.0 / 5Good
"Dissatisfied"
There was urine on the toilet the first day I checked in, so they upgraded me to a King Suite, come to find out there was a sandwich in the drawer that had been there for weeks, cause it was mold on it.
Genuine Hotels.com guest review
1 night business trip Jul 11, 2015
REGIS
US
5.0 / 5Outstanding
"Great weekend stay"
Our room was not ready when we arrived so we were given complimentary drinks at the bar... We ended up ordering food also and it was delicious...once our room was ready they gave up complimentary breakfast passes also...I definetly would recommend this hotel it is clean, friendly, great customer service and very relaxing food is awesome as well and we felt safe
Genuine Hotels.com guest review
1 night business trip Jul 11, 2015
Brittani
US
5.0 / 5Outstanding
Great hotel, clean with great breakfast and close to lots of stores restaurants
Genuine Hotels.com guest review
1 night trip Jul 10, 2015
Micheal
US
5.0 / 5Outstanding
The staff could not have been more attentive!
Genuine Hotels.com guest review
1 night family trip Jul 10, 2015
Robin
US
5.0 / 5Outstanding
"Houston trip for professional conference"
Excellent accommodations. Clean and up to date. High end, but not luxurious. Friendly staff. Paid for breakfast for the days I was there. Very good buffet, all things considered. Fresh made-to-order omelet station, one day while there. Would recommend this facility to others. Would definitely stay here again. Oh, and room rate was significantly discounted from regular/full rate. Made it even nicer!
Genuine Hotels.com guest review
2 night business trip Jul 9, 2015
Mark
US
1.0 / 5Poor
"worst experience ever"
Very bad exerience we had to kove room twice because ac kept going out. Then toilet wouldnt flush, aink was leaking, xonnextions on the wall wouldnt charge our phones worst experience ever!!
Genuine Hotels.com guest review
2 night trip with friends Jul 3, 2015
Elvia
US
5.0 / 5Outstanding
"Great Place close to everything..."
Nice hotel and great stay.
Genuine Hotels.com guest review
1 night trip with friends Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"ACN regional event"
only complaint is we reserved double queen they gave us king....room was great and location was good
Genuine Hotels.com guest review
1 night trip May 15, 2015
A Traveler
US
4.0 / 5Excellent
"Birthday Celebration"
Hotel was very very nice,only problem was the a/c was not cooling and the only reason I didn't call for assistance was we made it back to the room really late and tired.
Genuine Hotels.com guest review
1 night trip with friends Jun 6, 2015
Cynthia
US
5.0 / 5Outstanding
"Perfect location"
Good stay, close to the freeway and lots of shops and food places nearby.
Genuine Hotels.com guest review
1 night trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"Happy weekend with wife"
We stayed at a King bed Superior room for 2 nights. It was spacious with a clean bathroom. We feel comfortable spending time in. We purchased buffet breakfast (for 2 people x 2 days) at booking for a small price, and we thoroughly enjoyed the breakfast service. The front desk was also very friendly and helpful. We like the hotel very much. The only complain we had was the lack of complimentary drinking water in the rooms.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Spencer
US
5.0 / 5Outstanding
"Galleria area value"
great hotel for the price and location. Free self parking gives this one an advantage over other Galleria area hotels.
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
Preston
US
4.0 / 5Excellent
"Great experience."
People at the front desk were nice. Only complaint was the drains in sink and tub we blocked up.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
Chantell
US
5.0 / 5Outstanding
"Nice trip to Houston before flood ."
It was great! Staff was very helpful . For the price definitely will stay there again.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
Anna
US
3.0 / 5Good
"why"
Dont say you have a shuttle if you dont pick up at the airport!!It costs $65 for a cab.
Genuine Hotels.com guest review
1 night business trip May 24, 2015
David
US
5.0 / 5Outstanding
"best hotel. made my trip wonderful."
Best customer service. I loved it!!
Genuine Hotels.com guest review
1 night family trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoyed Stat"
Enjoyed stay....
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Juan
US
5.0 / 5Outstanding
"Very pleased"
Amazing management and staff! I would definitely recomend to others.
Genuine Hotels.com guest review
2 night business trip May 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Great location. Easy freeway access. Friendly staff. The rooms always smell clean.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Giddy-up!"
All was great! I appreciate the staff, their willingness to always assist, great manners, polite, and very friendly.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Rick
US
5.0 / 5Outstanding
"perfection"
Loved it
Genuine Hotels.com guest review
1 night business trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"LOVE THIS HOTEL!"
One night stay for a baseball game. We fell in love with the Crowne Plaza. We will be returning. My son loved the pool especially that he was the only one. The on-site gym was perfect. The staff was friendly. :o)
Genuine Hotels.com guest review
1 night family trip May 13, 2015
Paty
US
4.0 / 5Excellent
"Quiet and comfy"
Nice quiet room. Housekeeping did leave a wet washcloth hanging in the shower, but that's really not that big of a deal. We slept really good and weren't bothered, which is all we wanted. I'd stay there again.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Lisa
US
5.0 / 5Outstanding
"parent"
It was a beautiful hotel my family loved it
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Michelle
US
5.0 / 5Outstanding
"Ana"
Excellent
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Ana
US
5.0 / 5Outstanding
"Girl's Getaway"
I went to Houston for a girl's weekend getaway. I was so in between deciding which hotel I wanted to stay in. Finally on the day of, I booked the Crowne Plaza. The hotel was beautiful and the staff were extremely nice. Two downfalls however: 1. It took forever for the elevator to get to the 1st floor. 2. The cold water in the bathroom sink didn't work, only hot which was unfortunate when brushing my teeth. But overall, great hotel. I loved having the bath robe too!
Genuine Hotels.com guest review
1 night trip May 1, 2015
A Traveler
US
2.0 / 5Fair
"Quality of service"
The room was small so there not much space to walk around if you have a few luggages with you, it have this funky smell all the time , probably from old carpet. House keeping just come in without knocking . ...when i book it said the place got 4 star for 99$ a night , thats good but dissapointed after i got there, will not go there again cuz not comfortable
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Huyen
US
4.0 / 5Excellent
"Nice hotel"
It was a birthday weekend with friends. The hotel was nice.. Right off the highway and close to the galleria.
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
Christie
US
5.0 / 5Outstanding
"Wife's birthday weekend"
We actually used this hotel in 1973 for our rehearsal dinner. Very nicely furnished. Could have used some towel racks in bathroom.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
Robert H
US
5.0 / 5Outstanding
"great hotel"
We really liked the hotel and would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Shelley
US
4.0 / 5Excellent
"Iffy"
The microwaves are in suites only so be careful if you're in a regular room. Also, Valet is available but not always there. The room service is fast. If we had a problem, it was fixed right away.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
Kortney
US
4.0 / 5Excellent
"Very upscale hotel. Not far from the galleria"
Awesome stay . Will not stay no where else in Houston .
Genuine Expedia guest review
Other trip Apr 20, 2015
victoria
US
5.0 / 5Outstanding
"Nice hotel close to galleria"
Hotel was nice, service was excellent and really felt safe and cared for.
Genuine Expedia guest review
Other trip Apr 20, 2015
Kassie
US
5.0 / 5Outstanding
"Excellent"
The location is good, but i didn't like this side of a highway. You should be including breakfast
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
"Spending a weekend waiting for an elevator"
The Hotel was full or near full. There were 3 very small 3 ft x 5 ft elevators in the lobby with one elevator out of service. Because the remaining two elevators were constantly full, guests were waiting sometimes 2 to 3 cycles to use the elevator.
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
Evelyn
US
5.0 / 5Outstanding
It was nice and clean and exceeded our expectations! Well worth it.
Genuine Expedia guest review
Other trip Mar 30, 2015
picky girl!
US
2.0 / 5Fair
"Farther from downtown then told when I called to i"
Upon arriving, we were given. Room that was still occupied by another guest. Our new room was noisy. Could hear traffic all night long. Asked to be moved however no accommodations were made so we had to deal with it. Bathtub kept getting cloged. No towels avail by pool. We had to use the ones available in our room. Took 45 to get more towels upon arriving back to our room.
Genuine Expedia guest review
Other trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient & comfortable!"
The room was very clean and comfortable. The location was convenient for our needs but not the prettiest. The heated pool was a nice treat in March!
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
Lisa
US
5.0 / 5Outstanding
"Halsey concert"
We were in town for a concert at the House of Blues. It was pouring rain when we arrived early and were welcomed to our room. The front desk staff was professional and friendly. Went up to our room and it was Amazing. Nice and roomy and comfortable. The breakfast in the morning was very good - waitstaff was very accommodating. Overall great experience.
Genuine Expedia guest review
Other trip Mar 27, 2015
Dee
US
4.0 / 5Excellent
"Trip"
Great stay and location definitely will come back
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
A Traveler
US
3.0 / 5Good
"No no no"
None of the staff spoke english. Enough said. It was frustrating playing charades trying to explain myself. I will not return to this hotel at all.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
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