All hotels in Stockholm, Sweden
1 room, 2 adults
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Strandvagen 7c, Stockholm, 114 56, Sweden, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 723 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Exceptional hotel, great town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely nice hotel, obviously recently renovated, very tasteful, nicely decorated room. Great location as well. Minor drawbacks - room a bit on the small side and it's not cheap. But frankly a good value.
Genuine Hotels.com guest review
4 night romance trip Jul 11, 2013
Chris P
US
5.0 / 5Outstanding
"Perfect Location with amazing views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the Diplomat for 1 week while preparing for our daughters wedding in Stockholm. The restaurant, bar and staff we're all excellent. We had many deliveries to our rooms (3) prior to the wedding and the staff didn't seem to mind, they actually were very excited for us and very helpful.
Genuine Expedia guest review
Other trip Jul 16, 2013
A Traveler
US
4.0 / 5Excellent
"Great Hotel and Location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location of the hotel is superb! It is close to bus stops, trolley stops, canal tours, shopping, restaurants, Old town and lots of other fun places. The room was clean and the food was good even though it wasn't free. The service was good but there were not any signs about computer use and as a result one guest stayed on the computer for a long time while we were trying to print our boarding passes. We were not the only ones affected by this. But other than that our stay was great and I would recommend this hotel.
Genuine Hotels.com guest review
4 night family trip Jun 25, 2013
Bostontraveler
US
5.0 / 5Outstanding
"Quality hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location is great, terrific hotel, we would stay there again.
Genuine Hotels.com guest review
1 night trip Jun 25, 2013
John
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my new favorite hotel in Stockholm. The staff was genuinely friendly, attentive, helpful and fun. The room was typical European size, but the bed was uber comfortable and the bathroom modern and spotless. The location is perfect for a summer visit with most Stockholm attractions in easy walking distance. Late sleepers may not like the tooting of steam whistles from the ferries, but we loved it. Great place to stay.
Genuine Hotels.com guest review
3 night trip Jun 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Charming, Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved our stay at the Diplomat. Only complaint was the maintenance in the spa/jacuzzi area... jacuzzi wouldn't heat up. Great, modern neighborhood walking distance from Vasa Museum/Skansen and Gamla Stan
Genuine Hotels.com guest review
1 night trip May 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Elegant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff is very helpful. They helped us with directions, suggestions and maps. They were very accomodating - we needed to add an extra person and we had no problems and we still got a great room. The hotel was clean, an old hotel that was elegant. Our only "complaint" was the warmth of the room. Unless we opened the windows, it got warm and a little stuffy. Loved the shower! The beds were very comfortable and we had the breakfast buffet and lunch in the hotel and both were delicisous! Would definitely return to this hotel.
Genuine Expedia guest review
Other trip Jun 3, 2013
Nancy
US
5.0 / 5Outstanding
"Fabulous hotel/perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous hotel rooms with the most comfortable beds with luxurious linens and excellent bath products. Loved this hotel and would recommend it without a doubt. Go for the rooms with a view--worth the little extra they charge. Perfect location also and nice, helpful staff. Best hotel of our trip.
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
US
5.0 / 5Outstanding
"clean, quaint and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Terrific location, extremely helpful staff, good bar. Our room had a great balcony and I loved the decor. I'd definitely stay again if in Stockholm. Great deal on cost as well.
Genuine Hotels.com guest review
3 night business trip May 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I've stayed here 3 times and every time I've been really happy. Nice rooms, great, nice staff.
Genuine Hotels.com guest review
5 night trip Apr 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Old lworld classic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
True old world Swedish experience. A gem. Tbar food was excellent. Loved the beautiful views of the harbor.
Genuine Expedia guest review
Other trip Mar 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for couples."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel, great location, but ask for the city view room.
Genuine Expedia guest review
Other trip Feb 27, 2013
Tuuli
US
5.0 / 5Outstanding
"A Little Treasure in Stockholm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A small, lovely hotel with some of the most attentive, helpful and genuinely nice staff I've experienced in many years of traveling. The beautiful 19th century building is a thoughtful combination of new renovations with enough Belle Epoque charm to make it truly distinctive. But once again, it's the staff that deserves ten gold stars.
Genuine Expedia guest review
Other trip Feb 17, 2013
P. de Bartha
US
5.0 / 5Outstanding
"Understated elegance"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fabulous location. Elegant without being garish. You get a real sense of the past, without giving up any state-of-the-art amenities. Very gracious staff.
Genuine Expedia guest review
Other trip Dec 31, 2012
Kathie
US
4.0 / 5Excellent
"Excellent value and location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel in a great location ... but rooms were tight and bathroom was a bit dated ...
Genuine Expedia guest review
Other trip Nov 28, 2012
Daniel
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Beautiful building, nice tall ceilings in the room, well maintained, great shampoo/soaps. The only downside I can really think of is that the room service menu is tasty but too limited.
Genuine Hotels.com guest review
6 night trip Nov 6, 2012
Shannon
US
5.0 / 5Outstanding
"Wonderful trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staying in the Hotel Diplomat made our trip to Stockholm so much more fantastic. I can't imagine staying in a better part of town. It was easy walking to Gamla Stan, Djurgarden, & of course the Ostermalm & Norrmalm section. We paid extra for a waterfront room, as recommended in many reviews. It was worth it. Such amazing views. Visit the Ostermalms Saluhall, a few blocks back, a food/cafe market. A nice change from visiting restaurants & easier on your wallet. The canal boats are a few hundred yards away. The hotel was very convenient to most of the sights & a very safe area. The hotel itself was beautiful. The elevator was small but so quaint. The only drawback was breakfast is not included and it very expensive so we didn't eat there but it was not a problem. Loved the hotel and the location can't be beat.
Genuine Hotels.com guest review
4 night trip Nov 2, 2012
Sharon
US
5.0 / 5Outstanding
"Refreshing, pleasant experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed at Hotel Diplomat for five days and I must admit, although I have stayed in many hotels, none of them have been as accomidating as this. Upon my arrival, I found the concierge very friendly and obliging and the room very comfortable and clean. The included breakfast was very nice, however the vegetarian options were a bit slim, limiting me mostly to croissants and fruit, which were delicious. The bathroom, which was always cleaned thoroughly, included L'Occtaine bath products which I thought was very luxurious. In addition, there was a welcome bag that also housed hand lotion, shoe polish, tissues, etc. The minibar in the hotel is a bit expensive, however, right down the street from the hotel is a Seven Eleven; I recommend that you just buy your Soda and crisps there. Obviously, the location is divine. Being on the Strandvägen provides reasonably quick access to Old Town, the Nationalmuseum, among other things.
Genuine Expedia guest review
Other trip Nov 2, 2012
AK
US
4.0 / 5Excellent
"First time to Stockholm"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location, a great way to see Stockholm for the first time.
Genuine Hotels.com guest review
3 night family trip Sep 28, 2012
A Traveler
US
4.0 / 5Excellent
"Website Pictures Are A Bit Deceptive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Although we booked this hotel months in advance of our trip, and specifically asked for a smoking room, when we arrived we were told that the hotel was non-smoking. Couldn't they have let us know beforehand? The room we had was rather shabby and rundown compared to the pictures on the hotel's website. It was kept clean, however, despite being so tiny. We had originally wanted a room on the front of the hotel with a view of the water. We wound up getting a room with a view of what they called the courtyard. That was a stretch! Anyway, the inside room was much quieter as traffic noise started very early. After having been up for almost 24 hours a quiet room was most welcome.
Genuine Hotels.com guest review
Romance trip Sep 23, 2012
Margie
US
4.0 / 5Excellent
"Great location in Stockholm"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
One of the best locations Close to the Old City Close to attractions
Genuine Expedia guest review
Other trip Sep 6, 2012
Michel
US
5.0 / 5Outstanding
"fantastic location, excellent staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great stay at the Diplomat on our long weekend in Stockholm. The staff was incredibly friendly and helpful (so in everyone in Stockholm)! The room was very clean, but could use to be updated a little, there were rusty stains on the carpet and the shower sprayed out all over the floor making it a tiny inconvenient to have to mop up with the towels provided. Otherwise, there were no issues at all. The location was centrally located for seeing the whole city without issue.
Genuine Hotels.com guest review
Family trip Sep 5, 2012
Jennifer
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good hotel, and the location is excellent
Genuine Hotels.com guest review
Other trip Aug 21, 2012
A Traveler
US
5.0 / 5Outstanding
"Can't get better"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The ratings say it all: very central, lovely facility, terrific service. I will make it a point to revisit Stockholm just for the opportunity to stay at the Diplomat!
Genuine Hotels.com guest review
Other trip Aug 20, 2012
Mark C.
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The cost of the breakfast and bar drinks were high, however all the local restaurants seemed to be expensive.
Genuine Hotels.com guest review
Other trip Aug 16, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was smaller than expected, but very clean & efficient. Location was excellent - within walking distance to almost everything we were interested in seeing and doing. The hotel personnel were extremely friendly and helpful.
Genuine Hotels.com guest review
Other trip Aug 15, 2012
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Visiting Family in Stockholm for a week.. This hotel & location worked perfect for my stay. Staff was friendly & helpful. I stayed in a upgraded view room so it was fairly roomy by european standards & the bathroom looked recently remodeled .. Very nice. Didn't dine at the hotel so not sure on the cuisine but always looked fairly busy, hotel bar was nice & the service was good.
Genuine Hotels.com guest review
Family trip Aug 15, 2012
D. Winters
US
5.0 / 5Outstanding
"AMAZING!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We could have stayed here forever. Not only did our room exceed our expectations, but the hotel staff couldn't have been more helpful and friendly. This might have been the best hotel experience I've ever had.
Genuine Hotels.com guest review
Family trip Aug 13, 2012
Maureen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic stay. Room excellent. Did not understand that breakfast not included until checking out. After eating there every am!!
Genuine Hotels.com guest review
Other trip Jul 30, 2012
Edith
US
4.0 / 5Excellent
"Perfect Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent choice for a stay in Stockholm.
Genuine Hotels.com guest review
Romance trip Jul 28, 2012
Jane
US
4.0 / 5Excellent
"Wonderful Time - Minor issues to be aware of."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
There was no air conditioning. We were supplied with a small desk fan for a very large high ceiling room which opened up to a courtyard that faced apartments. Although pleasant view, not when there is no air-conditioning and on full view to the world even in the bathroom. Found a large fan in the hall the last night, which made sleeping a little easier. Why everyone is not provided with this size? Elevator was a wonderful old style. However, people would leave the door open and we climbed the stairs more often than not. Good excercise, but with luggage not so good. We had to buy an adapter. Left ours in Paris. I did not complain and smiled through all these issues. It is kind of the charm. Just mentioning it in case one may have medical issues. I will definitely come back to Stokholm. It is a magical city and the people are just wonderful. I may just stay at a different hotel in the same vacinity. Location gets 5 Stars!
Genuine Hotels.com guest review
Other trip Jul 17, 2012
Christine
US
5.0 / 5Outstanding
"European Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My teenage daughters and I are on a 5 week European vacation. We flew to Sweden from Karlsruhe, Germany after being in Schwaebisch Gmuend for the 850th Stauferfest (bday celebration) and fell in love with Stockholm. This gorgeous hotel is perfectly located in the center of town overlooking the water. Staff is incredibly helpful and the rooms are immaculate. We flew to Dublin then Berlin and are currrently in Amsterdam. Stockholm and The Diplomat Hotel have been our favorite so far. Be sure to enjoy a Smorgasboard at The Grand Hotel. We will definitely return to Stockholm and The Diplomat!
Genuine Hotels.com guest review
Other trip Jul 15, 2012
Wanderlust
US
5.0 / 5Outstanding
"A great hotel in many ways"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel Diplomat was a pleasing experience, very nice accommodating staff and a lovely outdoor table area to enjoy the lovely setting.
Genuine Expedia guest review
Other trip Jul 8, 2012
Kristene
US
4.0 / 5Excellent
"Location, location, location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic location and all the staff went out of their way to be helpful.
Genuine Expedia guest review
Other trip Jul 6, 2012
Nancy
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was very homely, with a good sized single bed, armchair and desk. Good, powerful shower. Good selection at breakfast and all staff were very friendly. Nice views as well. Excellent value for money.
Genuine Expedia guest review
Other trip Jan 13, 2015
Ed
GB
4.0 / 5Excellent
"Best spot in town!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Placed on the sunny side of the habour front a short walk from shopping and restaurants the hotel's location is one of the best in town. The hotel is old, but very charming. Rooms could do with a bit of an update, but are in perfect working order and clean. Good food and a nice atmosphere in both the bar and the restaurant.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
A Traveler
IE
4.0 / 5Excellent
"Nice, clean and comfortable but nothing special"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Smallish rooms but very clean and quite modern and comfortable. An ok hotel but maybe I missed something as apart from a lovely staircase and a nice restaurant I am so sure what the fuss is about. Worth staying there if the rate is competitive but I would seek it out especially as there are nicer hotels in Stockholm for less - melody, skeppsholmen, stureplan etc
Genuine Hotels.com guest review
3 night business trip Jan 6, 2015
Darren
GB
5.0 / 5Outstanding
"CLASSY, yet veryCOSY IN FANTASTIC LOCATION !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I always stay at Diplomat when I am in Stockholm,whether I come with my sister or husband. The location is fabulous and the hotel itself offers not only luxury, beauty and comfort, but incredibly welcoming and friendly staff. You feel really well looked after- it is like being in someone's home, rather than a 'busy' and impersonal hotel. All the staff I encountered were extremely helpful, but one person stood out, the chef Dennis Pilbladh. I suffer from diabetes and various allergies and he really went out of his way to help, even going out himself to shop for my needs. He is also a very nice person indeed! As you can tell I HIGHLY recommend Holel DIPLOMAT and its staff! (Last time I stayed in room 621, which was very nice with a lovely sea view) Very much looking forward to my next stay. Missi Eimer from London, but 'born and bred' in Sweden.
Genuine Expedia guest review
Other trip Dec 26, 2014
Missi
GB
4.0 / 5Excellent
"Excellent Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location, central to shops and only a walking distance from the main museums and old part of town, only negative I would say is that the restaurant at nightime and breakfast is very busy and tables are very close together to maximise the people they can cater for, at one point three of us had to share a table for two making it very tough. Staff were very good though.
Genuine Expedia guest review
Other trip Nov 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Just perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just perfect! Nothing else to say!
Genuine Hotels.com guest review
1 night business trip Nov 14, 2014
Linn
IE
5.0 / 5Outstanding
"Excellent hotel, would definitely go again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Surprised at the size of the room, and the view over the courtyard. Double aspect, so the other view was over the roof tops.
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Old world charm in perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Diplomat has great charm. The quality of every part of the experience was outstanding and especially great food. This is not a chain hotel. It is family run and it shows.
Genuine Expedia guest review
Other trip Sep 10, 2014
Frankie
CA
4.0 / 5Excellent
"Nice comfortable hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location, close to the waterfront, bars and cafes. Two Nearby t-bana stations made getting around Stockholm easy and cheap. Comfortable room.
Genuine Expedia guest review
Other trip Sep 9, 2014
Martin
GB
3.0 / 5Good
"Disappointed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
My wife and/or I have stayed at The Diplomat several times over the past few years, but this was probably our last visit. During earlier visits we have been located on the 2nd or 3rd floors overlooking the adjacent courtyard, but this time we were consigned to the 6th floor and a dreary room looking out over bare walls and rooftops (a punishment for booking through Expedia perhaps, rather than direct with the hotel?!). Previously I had not focussed on how inconvenient it is to be positioned 6 floors up in a hotel with one single antiquated lift, especially at the height of the holiday season when the hotel is full. The high occupancy rate also marred the breakfasts, which were somewhat of a scrum, with dinners constantly milling around the buffet table. But perhaps the most noticeable change at The Diplomat is that its restaurant seems to have become one of the ‘trendy’ places to see and be seen dining in Stockholm, with the result that it is heaving with diners in the evenings. The piped music is unbearably loud and intrusive, and why is that restaurants think it acceptable to position tables so close together that one is effective dining with adjacent total strangers and it’s impossible to have an intimate meal in peace and quiet?! Before departing I checked out the adjacent Hotel Esplanade, which looks altogether an oasis of calm and refinement, and we’ll be staying there on our next Stockholm trip.
Genuine Expedia guest review
Other trip Sep 3, 2014
Hugh
GB
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly people and great service. Will definitely stay next time we are in London
Genuine Hotels.com guest review
4 night trip Aug 21, 2014
Peter G
AU
5.0 / 5Outstanding
"Worth the $$"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed one night, we were taking a Archipelago cruise early the next day so the location was perfect, right across the street. We arrived very early on the day of our reservation and the staff was pleasant and helpful about storing our bags for the day. The rooms, restaurant and common areas were lovely in an old school way. Neighborhood is very walkable and interesting. Yes, it"s pricey, but fun for a splurge!
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very welcoming"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel with exceptionally friendly and helpful staff. The location was a good base for exploring the city.
Genuine Expedia guest review
Other trip Aug 19, 2014
David
GB
5.0 / 5Outstanding
"Central hotel, convenient for everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
A lovely room, very suitable for three of us, clean, comfortable. Only drawback was that we hit a heatwave and it was very difficult to open the windows, and couldn't turn off the underfloor heating in the lovely bathroom.
Genuine Expedia guest review
Other trip Jul 31, 2014
Sarah
GB
3.0 / 5Good
"Nice hotel with a couple of issues"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a nice and perfectly located hotel. It has an ancient and inefficient elevator that can be annoying and we also found the front desk understaffed at times. Still a nice place to stay and the location could not have been better.
Genuine Hotels.com guest review
2 night trip Jul 11, 2014
A Traveler
CA
4.0 / 5Excellent
"Great central waterfront location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Can't fault the location, room or cleanliness. We didn't eat in the hotel, so can't comment on the quality of the food or restaurant facilities. Only fault was the scrum at check-in at 3.15 p.m., caused (apparently) by a wedding the day before where all guests had late check-outs coupled with the arrival of a number of cruise ship passengers. Although check-in is stated as 3 p.m., the rooms were not ready and a number of guests were, not surprisingly, not happy! There were only 2 computer terminals available at the check-in desk, which compounded the problem and exacerbated the queues. Our own room was available just after 4 p.m.
Genuine Expedia guest review
Other trip Jun 25, 2014
Pippa
GB
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