We didn't realize that this hotel is turning into a HolidayInn and was under a lot of construction. They seemed to try to keep everything running smoothly and the rooms were recently redone and very nice. Once the lobby renovations and new restaurant are complete hotel will be an excellent value!Genuine Hotels.com guest review
Response by Holiday Inn Bensalem - Philadelphia Area We're happy to hear that we could meet your expectations even during our renovation! We should be wrapping up construction in the next few days and our final product will be sure to continue meeting your expectations! We hope to welcome you back soon!
The hotel is under going a face lift, but the owners and staff have made the transition bearable. The breakfast use to be better, but I think it's because of the construction. Great place to stay. Great value. Very, very clean!Genuine Hotels.com guest review
Response by Holiday Inn Bensalem - Philadelphia Area We appreciate your kind feedback, Ben! Our big "face lift" will be completed in the next few days, and we'd love to have you back! The breakfast will be significantly improved as we open up as a full-service Holiday Inn!
Great staff and room!Genuine Hotels.com guest review
Response by Holiday Inn Bensalem - Philadelphia Area Thank you for your positive feedback! We're in the business for exceeding guest expectations. Come back and see us anytime!
"Close to sesame place only about 10 to 15 min."
Nice hotel. Staff was nice. Close to sesame place. The hotel was under construction so the front and foyer was not up to par but I'm sure once construction is done hotel will be very nice. The room we stayed in was newly renovated and looked beautiful. Nice stayGenuine Expedia guest review
This hotel is still under construction but they are getting close to finishing the room we stayed in was brand-new and very very clean when they finished the construction in the lobby area that this will be a beautiful place to stayGenuine Hotels.com guest review
"Nice hotel in progress."
This hotel has the potential to be a very nice hotel. It was under renovation at the time of our stay and they charged full price even though you had to get around all the workers. The air condition did not keep the room cool at all and we had to leave the room door open to cool the room down. the room itself was very clean and set up with all the amenities […] anyone could ask for. I would definitely stay there again once it is finished with it's renovations. Read moreGenuine Expedia guest review
"Great Hotel for less!!!"
Great location.. 9 miles away from Sesame place.. And walking distance away from Parx Casino.. Room is clean. The smell of the room is ok but it would be great if they choose a better one. Wifi is free.. And BREAKFAST IS FREE!! Can't beat that..Genuine Hotels.com guest review
"Great walue for the money"
Great hotel, was very surprised it was so nice for a great price. Rooms are big, and everything is new, stuff is very friendly, great location. We were there for 2 weeks during renovation but we didn't even notice it.Genuine Hotels.com guest review
We only stayed for one night but it was wonderful. They are undergoing a remodel but the rooms are absolutely beautiful. They had a keurig in the rooms! The front desk staff was so nice and friendly. We would stay again!Genuine Hotels.com guest review
Very nice the room was great and close to Sesame Place.Genuine Expedia guest review
very good. no complains. breakfast was decent, nothing special, normal. Room was clean, comfortable, nice view, big TV.Genuine Hotels.com guest review
Hotel is under major construction, lost power and air conditioning, was forced to leave tbe hotel at midnight and drice home. The worst hotel experience of my life. Was suppose to be a surprise for my wife, but turned out to be a nightmareGenuine Hotels.com guest review
"decent hotel, will be better after upgrades"
in middle of upgrading hotel, decent hotel, will be betterGenuine Hotels.com guest review
"Convenient from major highway - situated off road."
Look for their sign when driving there, not a building. I stayed here once before and returned this time to find that part of the building was under a major re-modeling project. However it did not interfere with my stay. The room I was in was recently re-modeled and done beautifully! However there were no hooks in the bathroom to hang clothes, a comment […] which I put on my evaluation form. Read moreGenuine Expedia guest review
very nice would stay there againGenuine Hotels.com guest review
Our hotel room was really nice. The hotel will be great when construction is finished.Genuine Hotels.com guest review
"Will be better"
Currently hotel is under renovation. Maybe it should be mentioned when reservations are made. Not enough lighting in the bathroom, mirror is too narrow for two people to share and not one towel bar or clothes hook. Room was large and beds are very comfortable. Plenty of pillows.Genuine Expedia guest review
Very nice hotel!! they are remodeling so it doesn't look to nice when you walk in but when you get off the elevator to your room it is gorgeous!Genuine Hotels.com guest review
Nice hotel, i enjoyed my stay however hotel was under construction during my stayGenuine Expedia guest review
"A casino flop-house ill-suited for extended stays."
They shoehorned two queen beds into a room obviously designed for one full bed and advertise it as room for 4. The undersized window AC unit was less than a foot from the additional bed. The bathroom door did not shut because the top hinge was bent. The room was, of course, hot and stuffy. The mattresses were hard as a rock and the postage-stamp sized […] pillows were old and thin. I asked the night manager for another room. When I went to inspect that room, it was in the same state as our original room so I didn't bother moving my family of 4 out. If we hadn't checked in at 10:00 PM after an 11-hour car ride I would have taken my family elsewhere in a New York minute. I searched for a new room the next morning and checked out ASAP after clearing up everything with Expedia and the hotel staff. That's the ONLY reason I am not giving this place 1 star. The staff was very nice, completely cooperative and they gave me a refund for the remainder of my stay with no fuss. They could have given me a lot of trouble over that because I committed to a multiple-night stay online. Read moreGenuine Expedia guest review
I took my 3 kids to the hotel and the staff were warm and welcoming. The lobby is being renovated so it was cosmetically not appealing however all other areas made up for this. The continental breakfast was on a room that was small but had enough food to accommodate all guests.Genuine Expedia guest review
"Very Nice hotel"
Awesome hotel for the cost. Only downfall...beds had no mattress pad. So the bed was not that comfortable. Very nice though.Genuine Hotels.com guest review
"Close to attractions"
The hotel was undergoing renovations. The continental breakfast that was offered last year when we stayed was awesome, this year it was so so. We were placed in 1 of the newly renovated rooms and it was very nice. The carpets were new, the room was clean and comfortable. My son loved the flat screen TV and my grand daughter love the pool! I booked the […] room on Trivago and got a really great rate. Read moreGenuine Hotels.com guest review
We were a little skeptical pulling in because its not much to look at from the outside, but the renovations they are doing inside are very nice. Room was very clean and comfortable. Very easy to get to Sesame Place from here. Hotel breakfast was pretty basic, but it was free so I can't complain. We would recommend this place to friends and absolutely […] stay there again. Read moreGenuine Hotels.com guest review
"Don't go there this summer"
InnPlace is undergoing a renovation to a Holiday Inn. It is a mess and smells like paint. It is not close to Philadelphia. Staff "are not responsible" for the construction workers who were rude. We went out one day and returned after 4:00 pm and the room had not been cleaned. We were told that they were very busy but should have it done by 5:00. All […] in all a terrible experience. Read moreGenuine Hotels.com guest review
"Not ready for business...."
HFound this place online and from the description, thought it would be a nice place to stay. When we arrived, we could barely find at first since there were no markings on the building. When we entered there was dust everywhere from sanded drywall. The "lounge" with bar was non- existent and the "gym" was closed for business. Was surprised to learn […] that the hotel was being renovated and changing to another name when we booked. The rooms were nice and comfortable though, even though our view was of huge trash dumpsters. I guess the special price was due to these conditions. The ad should be more accurate and honest to let consumers know what they are actually paying to receive. This hotel was not ready to open for business!!!!!! Read moreGenuine Hotels.com guest review
Great place to stay! Management and staff great. Even thou the hotel is going through major remodeling, you would never know! Earshad was working the front desk at the time of our check-in, and he was the most professional and friendliest person to deal with! If he is a manager, job well done.Genuine Hotels.com guest review
"Great Value for the Money"
We paid $76 per night for a king room. The only negative was that the hotel resteraunt was being remodeled. But at $76 per night, we didn't even expect a full service resteraunt. The desk staff was extremely friendly and helpfull.Genuine Expedia guest review
Just a little disappointed that it was under construction, did not realize it when I booked. Other than that I enjoyed our stay. We had a corner room which was wonderful.Genuine Hotels.com guest review
"Surprisingly convient and enjoyable"
We enjoyed the location-very close to restaurants and activities. Proximity to Parx Casino was a plus. Pool was very enjoyable-good size pool. Continental breakfast could use hot food i.e. eggs because it only had cereal and toast.Genuine Hotels.com guest review
"Great price, convenient to Sesame Place"
This hotel is in transition. Lots of renovations going on and we overheard some complaining about not being able to sleep due to construction. For us, leaving early to go to Sesame Place it really didn't matter. The only thing I really had an issue with was the way the staff promptly started removing food from the continental breakfast at 9a. That's […] the time that breakfast is supposed to end so it's understandable not to refill but food was rudely removed from some who had come in a few minutes before. They could have nicely waited to make sure no one else came in and gave time for guests to finish choosing their foods. We would still return, just make sure to get to breakfast early! Read moreGenuine Expedia guest review
"Great price excellent place to stay"
I stayed in the hotel for one night with my wife and 2 kids. We checked in very late and there were 2 people at the front desk. Quick check in and then to the room. The room was beautiful and it was recently done over. The hotel is under renovations but our 4th floor was done with excellent taste. Few small issues was that they put bed sheets over mattress […] that was still in the plastic. So each time we turned you hear the plastic crumble. Breakfast was nice but ran out of muffins. They need an omelet station. They need to have a sign that lights up that let's you know where the hotel is in the complex. Otherwise beautiful hotel and would stay there again Read moreGenuine Expedia guest review
"Nice hotel close to the casino and sesame place"
My overall experience with the hotel and staff was great the room was nice and clean the only thing I didn't like was That the room did not have a microwave.Genuine Expedia guest review
I was a bit worried about the hotel, based on the price and location. Boy was I wrong! Clean room, great staff, comfortable bed, up to date styles and bathroom, HD TV. Much more than you would expect in their location...Genuine Hotels.com guest review
"Good Value, but some work remains"
The hotel is doing a great job, but I have a couple complaints. 1st: There weren't sufficient hotel staff when I arrived (9PM), although there were plenty during the daylight hours. 2nd: Although our room had the wonderful Keurig Coffee Machine, it didn't seem to work correctly, perhaps because I was only able to load it with lightweight, paper coffee […] cups, unlike the normal weight, ceramic coffee cups that I use at home. Just remember: even if the Keurig machine's brew button doesn't flash to tell you that it's ready to initiate brewing, you can still press the brew button, and it should brew. 3rd: Like all hotels, this hotel comes with one of those loud window Air Conditioner / Heater units. Other than these issues, the hotel is pretty good. Continental breakfast, too! Read moreGenuine Hotels.com guest review
"Under construction-hotel in complete disarray"
The InnPlace is actively being turned into a Holiday Inn. The room itself was clean, but the rest of the hotel is currently very dirty. The restaurant that is supposed to be there is not there. The continental breakfast is being served in a very tiny temporary room, and my family (including young daughter) had to wait quite awhile for a table. The staff […] was friendly enough, but not particularly helpful. Our second night, the air conditioner in our room broke. Not wanting to have to wake my three-year-old to move to a different room at 1:00 am, I waited until the next morning to speak to hotel staff. They said they would look into it, and that night the AC was in fact working again. But there was no communication, no apologies, no offers to do anything to make the rest of our stay more comfortable. I would not stay in this hotel again, even after renovations are complete. Read moreGenuine Hotels.com guest review
Great place to stay. Under construction but rooms were still very clean.Genuine Expedia guest review
"value for the money"
close to major roadways and the casino. also there are lot of restaurants nearby. good for overnight stay. new mattresses have still the plastic raps on which makes lot of noise when you turn or roll and wakes you up. hopefully they will remove them.Genuine Expedia guest review
Great place for the buck. Room up to date. Great staff!Genuine Expedia guest review
Wonderful.Genuine Hotels.com guest review
"Excellant rooms and service"
Staff was extremely friendly and accomodating. We had car troubles and staff provided us with a place to stay while it was being fixed long after checkout time.Genuine Hotels.com guest review
"Quality and Value"
Even though renovations were underway in some parts of the building they kept them "under-wraps" so there was no visual concern. The newly renovated room was clean and comfortable. The beds were very high and sightly uncomfortable but only because they were new, after a little wear they will be nice. Worth what we spent for the night and close to the […] highway. Read moreGenuine Hotels.com guest review
"COnstruction may have impacted scores"
The location was easy to get to and close to a number of different restaurants for us to eat at during our 6 night stay. Breakfast had something to be desired and was ver tight seating. The daily housekeepig service was variable, didn't leave extra shampoo when we were out until the last day. didn't appear to vaccuum when there was visible crumbs on […] the floor. The room was recently redecorated and very attractive, but tight and the way the bed was up against the airconditioner it was challenging to get it cool enough in the room to sleep well. They are undergoing construction so understand that there will be some challenges. The pool area was nice, clean and refreshing. The front desk staff was incredibly friendly, inviting and engaging. The rate was ok for the condition of things Read moreGenuine Hotels.com guest review
"Great hotel for the money"
This hotel is walking distance from the Parx casino (the casino parking lot is right behind the hotel) and close to the PA Turnpike. The ground floor was under construction and not available (no lobby/no fitness room), but the rooms are totally remodeled and very nice. We appreciated the room refrigerator. A breakfast was included with our stay. It […] was very basic with no hot foods. I believe this is due to the remodeling going on. Fine for one day, we skipped it the next. Read moreGenuine Expedia guest review
"Rooms are modern and up to date."
Thought the hallway was a little too psychedelic but the rooms were nice and comfortable. Breakfast room entirely too small and crowded. Breakfast was not good. Definitely lacking what other hotels offer. Service in the breakfast room was not staffed to meet the volume. Rate was very good. Location was good. Pool looked very nice although I did not […] use it. Read moreGenuine Expedia guest review
The hotel is currently under construction. So the lobby is understandably messy. Due to the renovations the laundry area is closed. Staff could have been a little more helpful in suggesting a local laundry facility as an alternative, but at least they were apologetic for the inconvenience. Overall I was impressed with how quite the construction crew […] was, especially considering what an apparent large project is taking place. The rooms are beautiful and very clean. Housekeeping does a wonderful job and very trustworthy. I left a tip for then on the dresser but when I returned it was untouched. I tracked the lady down and told her that it was meant for her. She tried to refuse and said humbly it was her job. I told her it was a job well done and as such it was to show my appreciation. Read moreGenuine Hotels.com guest review
"Good value near casino and highway"
A standard, clean, recently renovated hotel with the basic amenities and keurig coffee in the room. You can almost walk to the Parx casino, if you need something to do for a couple hours. Easy access to Rt.1 and Rt. 95 (3 mi). Building and parking lot look non-descript but it's all good.Genuine Expedia guest review
"Its going to be wonderful"
Our rate was particularly low, due to construction. This hotel will become a Holiday Inn by the fall. Meantime, the rooms they've finished are simply stunning! All, clean, new furnishings. Take advantage of the current low rates to get yourself a lovely room at a bargain price.Genuine Hotels.com guest review
Well worth the $. Hoping to do another getaway there soon.Genuine Hotels.com guest review
"a visit with family nearby.. great"
came for one night, on my vacation. visited family and casinoGenuine Expedia guest review
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