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1 room,  2 adults 
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Room 1:

Dolphin House - London

51.487363, -0.136664
4 stars
Dolphin Square, Chichester St, London, SW1V 3LX United Kingdom ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $148
available on 05/27/13
Price Match Guarantee
4.2 239 5

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    Overview of Dolphin House - London

    Location.
    Located in a residential area of Westminster, Dolphin House is on the River Thames and a few blocks from the Pimlico tube station. Hyde Park, Buckingham Palace, Westminster Abbey, and the Houses of Parliament are within 2 km (1.5 mi).

    Hotel Features.
    The Art Deco-style Dolphin House was built in the 1930s and is located within Dolphin Square. Guests have access to 3.5 acres of private gardens and an outdoor tennis court overlooking the River Thames. The health club features an indoor pool, gym, and squash courts. The Spa is a full-service spa offering a full range scrubs and massages (reservations required) as well as a Moroccan Hammam.

    In the Club Lounge, guests can relax on plush furnishings while enjoying drinks and light fare along with complimentary newspapers and wireless Internet access. Seasonal British cuisine is served at the onsite restaurant. A 24-hour laundry room is complimentary for guest use and multilingual staff at the 24-hour front desk can provide concierge and business services. This is a smoke-free property.

    Guestrooms.
    Dolphin House has 148 guestrooms including apartment-style rooms. LCD televisions come with cable channels, DVD/CD players, and pay movies. Pantry-style or full kitchens include microwaves, refrigerators, and coffee/tea makers. Bathrooms offer shower/tub combinations, designer toiletries, makeup/shaving mirrors, and hair dryers. Rooms are all non-smoking.

    Image of Dolphin House, London
    4.2 out of 5 Excellent (239 reviews)
    (Neighborhood average 3.6)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Enjoyed everything about the hotel...rooms, service, food, location, gym, pool! by Tom  from Philadelphia PA on 03/21/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $148
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Bedroom Apartment

    Studio Apartment

    Economy King

    One Bedroom Apartment

    Economy Single

    Deluxe Apartment

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: 11 AM
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Grocery/convenience store
      • Luggage storage
      • Number of floors - 6
      • Outdoor tennis court
      • Parking limited (surcharge)
      • Self parking (surcharge)
      • Tennis on site
      • Total number of rooms - 148
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Welcome amenities
    • Window opens
    • See more room details
      • Cable TV service
      • CD player
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • DVD player
      • Extra towels/bedding
      • Hypo-allergenic bedding available
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Pay movies
      • Premium bedding
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Laundry facilities
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Parking (surcharge)
    • Parking garage
    • Sauna
    • Security guard
    • Spa services on site
    • Steam room
    • Tour assistance
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Concierge services
      • Full-service health spa
      • Grocery store
      • Hair salon
      • Health club
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible parking

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Dolphin Bar & Grill - Seasonal British cuisine is served for breakfast, lunch, and dinner along with draught beer, wines, coffee, and tea.

    Club Lounge and Champagne Bar - Tea, coffee, and pastries are available in the morning; afternoon tea is served; drinks with canapés and light fare are served into the evening.

    Recreation

    The Sports & Fitness Club features an indoor heated pool, gym, 3 squash courts, a sauna, and steam rooms (discounted rates apply). A range of classes are offered including yoga, spinning, cardio, and Pilates. There is also an outdoor tennis court and mini-croquet lawn that both overlook the River Thames.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics on site
    • Basketball nearby
    • Hiking/biking trails nearby
    • Pilates classes on site
    • Playground nearby
    • Racquetball/squash on site
    • Running track/path on site
    • Volleyball nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 14.95 per person (approximately)
    • Fee for wireless Internet in business center: GBP 10 (for 24 hours, rates may vary)
    • Self parking fee: GBP 30 per night
    • Late check-out fee: GBP 15
    • Rollaway bed fee: GBP 35 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    The indoor pool is currently open for a limited time each week. For more information on the indoor pool schedule, please contact the property using the contact information provided in the booking confirmation.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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    51.487363, -0.136664
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    Dolphin House Victoria - Westminster

    A short guide to Victoria - Westminster

    Home to some of London's most famous institutions —the Houses of Parliament (Big Ben), Westminster Abbey, and Tate Britain— Westminster is busy by day and quiet by night. Buckingham Palace is located across lovely St. James's Park; Whitehall leads to Trafalgar Square and the National Gallery, passing 10 Downing Street and the Queen's mounted troops at Horse Guards on the way. The streets around Victoria Station offer hotels to suit all budgets.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Pimlico Station - 300 yards
    • Pimlico - 300 yards
    • Vauxhall Bridge - 700 yards

    0.50 - 1.0 mi

    • Tate Britain - 900 yards
    • Vauxhall Station - 1000 yards
    • Victoria - 1100 yards
    • Chelsea Bridge - 1100 yards
    • Westminster Cathedral - 1100 yards
    • Apollo Victoria Theatre - 1100 yards
    • Victoria Station - 1200 yards

    3.0+ mi

    • London City Airport (LCY) - 8.1 miles
    • Biggin Hill Airport (BQH) - 13 miles
    • London Heathrow Airport (LHR) - 14 miles
    • London Gatwick Airport (LGW) - 23 miles
    • London Luton Airport - 29 miles
    • Farnborough Airport (FAB) - 31 miles
    • London Stansted Airport (STN) - 33 miles
    • Southend-on-Sea Municipal Airport (SEN) - 36 miles
    • Shoreham-By-Sea Airport (ESH) - 46 miles
    All hotels in London, United Kingdom
    Reviews
    • All (239)
    • Business (23)
    • Romance (30)
    • Family (20)
    • Friends (15)
    • Other (151)
    4.2 / 5
    Excellent

    Score breakdown (from 239 reviews)

    • 5.0
      (117)
    • 4.0
      (83)
    • 3.0
      (20)
    • 2.0
      (13)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    Dolphin House - London
    3.0 / 5
    Good
    "Nice hotel"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    The apartment was nice, but you have to pay for housekeeping and wifi. Also the place is far from the downtown area. There s a Metro stations near by.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Angie
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Close to Pimlico tube station on Victoria line"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed everything about the hotel...rooms, service, food, location, gym, pool!
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Tom
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "Good rooms."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was very nice. I like the in room fridge, microwave and kettle are useful. Free milk too. The internet is very poor and expensive. Nice gym and restaurant.
    Genuine Expedia guest review
    Other trip
    Feb 2, 2013
    Lonnie
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Business like apartment style hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Dolphin House is a self contained apartment-hotel which is located in a quiet residential neighbourhood. The staff were wonderful and efficient; nothing can be too much a bother to them! The apartment was huge by London standards and the fact that they upgraded us to a 1-bedroom apartment was just icing on the delicious cake.
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2013
    TC
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "Excellent Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed in a one bedroom suite for 7 nights. We liked how close the underground was and that they had a pizza place that delivered and an Indian restaurant around the corner from the hotel. They have a grocery, newstand, and coffee shop in the hotel-we went there often as the hotel restaurant is expensive. We didn't go to the gardens or the spa as […] we spent most of our time in London, but the staff was friendly and helpful. We did wash a couple loads of clothes and the laundry room was fine. I felt that the room looked more modern in the online pictures-its an old building without air conditioning, but they had radiators for heat. The bed was ok-too hard for our tastes, but it was nice to have the separate living room with a comfortable couch. We didn't really use the kitchen, but there were a few pots/pans there to use. Next time I would stay closer to Westminster as that's where we ended up changing trains alot, but it was nice to have all that space for such a long stay. Read more
    Genuine Hotels.com guest review
    8 night romance trip in Dec 2012
    Kim
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Great for families and well located."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is well managed, clean and comfortable. Each apartment has a room, a kitchen, a bathroom and a family room. It is well located, in an old but well conserved building.
    Genuine Expedia guest review
    Other trip
    Jan 11, 2013
    Andres
    US

    Dolphin House - London
    2.0 / 5
    Fair
    "Careful of the Bait and Switch"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Room given was not what was described in your web page. Once there it was impossible to change to a "better" one. Staff members are not well-trained for hotel-level of service. It was the only black mark to our London trip.
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    A Traveller
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Home sweet home"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfortable, clean, functional. Staff were very accommodating and helpful. Everything one would need or like was available. Grocery stores, restaurant and bar, and pool and fitness room were on location.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Jacobs
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Nice, spacious hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel provided a very spacious upgrade to me. The room was large with a complete kitchen. There was even a free pint of milk in the refrigerator. The Wi-Fi seemed expensive and slow.
    Genuine Expedia guest review
    Other trip
    Dec 19, 2012
    Lonnie
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "Comfort and convenience."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Perfect property for a London visit. Great rooms with plenty of space to sleep, hang out. Very easy, nice walk to Tube station and plenty of grocery and sundries places nearby. Found excellent restaurant/bar area just north a few blocks and river was just behind us. Staff was gracious and attended to whatever request we had without delay. Would definitely […] refer friends there and return there ourselves. Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    Minno
    US

    Dolphin House - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We enjoyed our stay at the Dolphin very much. Our only complaint was that our suite was rather cold in the evening.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "The best place to stay in London IMO"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My daughter and I stayed at the Dolphin for 9 days this past July.Even before we arrived, I was impressed with the prompt communication from the staff, as I had some concerns before our trip. Our studio apartment had a kitchenette which was very well equipped for two.The large bed was very comfy, and had quality linens. There was plenty of storage space […] for our stay: two wardrobes, as well as a dresser.The location was extremely convenient, just a 4 minute walk to the Pimlico tube stop on the Victoria line. We were also within walking distance (about 20 minutes) of Parliament Square, and just a block or two from the Thames. The apartment complex is huge -- an entire block wide and long. Inside is a beautiful courtyard filled with flowers, fountains, and pretty places to sit. A small shopping arcade provided groceries and a sandwich shop. We loved this place and would definitely stay here again if we return to London! Read more
    Genuine Expedia guest review
    Other trip
    Jul 11, 2012
    bibi
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "HUGE by London Standards"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Stayed in serviced apartment #522 for 4 nights in May. It was a spacious 2 BR/2 Bath unit w/ blackout drapes, a seperate sitting room and very small, but adequate kitchenette. I was also suprised to find a large closet in the entryway that had room to store our suitcases. I was travelling with 3 other girls. We requested a 2 BR, each w/ 2 twin beds […] and got just what we asked for. The beds were comfy, blackout drapes were nice, and it was clean. The area is great - 5 minute walk to Pimilco tube station, 15 minute walk to Tate Britain. Small grocery and a few dining establishments close by. Would not hesitate to stay here again. Visited the spa - it was just ok and I would not return. As a guest of the hotel you can use the pool, steam room, and dry sauna free of charge, but the hours never seemed to be what we had listed in our room. The hotel also has a bar, but the bartender didn't know how to make a bloody mary so we went elsewhere. My only complaint was that the bath tub in one of the bathrooms was exceptionally high! An elderly person would not be able to get in or out without risking injury, but the other bath had a walk-in shower that was spacious. We also found it odd that the mirror was over the toilet, rather than the sink, but it wasn't a big deal and the toilet had to be flushed twice each time. This was my 5th visit to London and this is by far the biggest place for the price I have ever found. I would stay here again. Read more
    Genuine Hotels.com guest review
    4 night trip in May 2012
    Anna
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "big space and comfortable"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The room is really big compared to other hotels that I stayed at in London. However, it doesn't have free wi-fi and complementary breakfast that most other hotels have to offer in the same price range. Quiet neighborhood and 15 mins walk to the victoria station.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Ann
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "High End Hotel With Low Prices"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was everything that I was hoping it would be and more. Stayed here for 7 nights and it was great. I honestly have no complaints and will definitely stay again when in London.
    Genuine Expedia guest review
    Other trip
    Mar 25, 2012
    A Traveller
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "Good Hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the hotel was good and it is close to a metro station.
    Genuine Expedia guest review
    Other trip
    Jan 12, 2012
    A Traveller
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Wonderful surprise."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staid at the Dolphin House over the New Year's. It was a residential area in Pimlico, so it was quiet. There are few restaurants around it, unlike Bayswater. But a search shows there were a few within a few blocks. Tube station was just around the corner, easy to get to. The Thames river walkway was just down the street, so I had a path I can run on. The […] Hotel was very well decorated in a "modern" way. I didn't used the facilities that came with the stay (as I had business to conduct elsewhere.). The staff was superb, as I had arrived earlier than the normal check in time, they bent over backwards to get my room ready. I was able to drop off my bags and wander around London a bit. By the time I got back at the appointed time, my room was ready (check out is by 1100, check in is at 1500.). Internet access is not free but it was fast and reliable (no cutoffs). I'd stay at the this hotel again. Loved it. Read more
    Genuine Expedia guest review
    Other trip
    Jan 10, 2012
    A Traveller
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "reasonably inexpensive for London;bit isolated"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    the only negative was the wi-fi fee for in room service....too expensive. a bit off the beaten track, quiet, little foot traffic in neighbor at all hours
    Genuine Expedia guest review
    Other trip
    Jan 1, 2012
    Stan
    US

    Dolphin House - London
    4.0 / 5
    Excellent
    "would go back and stay again"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    If I were going back, I'd be happy to stay at the Dophin Hotel again. The staff was very helpful, rooms were spacious and clean, and room service was dependable. It was close to two underground stations. Very convenient.
    Genuine Expedia guest review
    Other trip
    Dec 4, 2011
    A Traveller
    US

    Dolphin House - London
    1.0 / 5
    Poor
    "Second and last time at Dolphin's"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    We were not very happy the way our reservation was handled by front desk person. She was rude and uncooperative It took us a while to get a one bedroom apartment close to what we had booked. Apartment was clean, but we found a bug between the sheets. There is no AC. By the way Theresa, if your sofa beds don't open into a bed, please call them, sofas, […] day beds, etc. but not sofa beds. The hallways have a very weird smell. To dine at the restaurant is waist of money, terrible food, who undercooks risotto?! We will never go back. We will never recommend this place. Read more
    Genuine Expedia guest review
    Other trip
    Oct 11, 2011
    A Traveller
    US

    Dolphin House - London
    3.0 / 5
    Good
    "Clean hotel; horrible food ammenities with restaurant that hardly functioned."

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    This hotel was conveniently located, but if food is important to you- pick another place. One day they were out of hamburger, no big deal. Day two they didn't have a functioning kitchen so I couldn't eat dinner at all. Day three they had no one available to cook so no dinner again. This was frustrating. The room had only three channels on the television […] with a remote that didn't work. No alarm clock and a toilet that when flushed not only had horrible noise from the plumbing, but made the tub gurgle. Oh, and only part of your toilet contents would flush, so the next person to use the toilet got to enjoy the odor of toilet contents that had been festering. Besides that, the hotel was conveniently located and relatively nice. Read more
    Genuine Expedia guest review
    Other trip
    Jun 26, 2011
    A Traveller
    US

    Dolphin House - London
    1.0 / 5
    Poor
    "nobody who works there .....stayed there"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    From check in to check out...the most frustrating accommodations I've have ever had. Can't unpack...no where to put your cloths....Can't access the internet...couldn't even pay for it...it wasn't working. can't take a shower without a flood on the floor...forget about watching TV...no air condition....I could go on and on....why bother...just don't […] stay there... Read more
    Genuine Expedia guest review
    Other trip
    May 9, 2011
    bill
    US

    Dolphin House - London
    3.0 / 5
    Good
    "pimlico tube stop"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The workout room is terrific, but the hotel itself was a disappointment. There is no lobby, just an office with desks, and the room was tiny - if you opened a drawer you couldn't get around the bed. It was clean, but tatty and the brown tones were a bit depressing. If you want to see the Tate Britain, it's a great location, but otherwise it is a bit […] off the beaten path and not as good a value for the location that I'd hoped. The staff was friendly and helpful, sot it wasn't terrible - it just wasn't great and I wouldn't return. Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2011
    Kelly Z
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Excellent price performace"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A small condo in London, very nice
    Genuine Expedia guest review
    Business trip
    Dec 22, 2010
    Gabriel
    US

    Dolphin House - London
    2.0 / 5
    Fair
    "We had a better greeting in Paris"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    This is not a hotel. Expect to be treated like you are renting an apartment and you will not be disappointed. We arrived 20 minutes prior to check in time, and were told our room was not ready for 20 more minutes, so we could not check in. We returned in 30 minutes and were left waiting in line for another half hour. Neither the hotel's name nor address […] come"s up on google maps, so make sure you know where it is before you leave. The phone number on their website was not in service. We had to hire a cab to find it for us after our iphone apps directed us to the wrong tube station. The room was TINY about 12 X 12 ft, but otherwise comfortable. The pool is what attracted us, but sadly my very mature 13 year old daughter was not allowed to use it with me. Only those over 18 may swim except from 10-12 AM and 2-4 PM. The gym facilities and pool are shared with the residents of over one thousand high end apartments, so it could make foreigners feel a little uncomfortable. There are two nice indian restaurants and a tea/coffee shop with pastries and sandwiches within a few blocks. Read more
    Genuine Expedia guest review
    Other trip
    Oct 9, 2010
    Elizabeth Sc
    US

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Dolphin House -Perfect base for exploring London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We booked this hotel for a last minute trip to London. We could not have been more pleased with what we got. It is located within 5 minutes walk of Pimlico tube station which is one stop to Victoria. A cab ride from Victoria costs no more than £5. If you're traveling to/from Gatwick this is the perfect hotel for you. The room we got was a standard one-bed […] apartment and it comprised of a spacious living room with big plush purple couch, kitchenette with absolutely everything you need, a spacious hallway with closet, well sized bedroom with closet and en-suite bathroom. The bathroom had a full sized tub and was nicely fitted. The beds were comfy and had duvets and sheets as opposed to the normally questionable hotel room bedspread! The living room had a full sized flat screen tv, cable, in room movies and internet. The hotel is located on a quiet street so noise is not a problem. The only downside to this place is the fact that the rooms are not air conditioned. However you can open the windows fully and our stay was in July and it was pretty warm in London and we had absolutely no trouble sleeping. The hotel has great amenities like a restaurant on site and a gym with pool across the street. There are also a number of little shops in a purpose built shopping arcade in the same building - little supermarket, off licence, cafe, hair salon. In short this hotel is very comfortable, very well located, has all the amenities you need close at hand and is very reasonably priced for London! We will definitely stay here in future. So happy I've found a good, reasonably priced hotel in London at last! Read more
    Genuine Hotels.com guest review
    3 night trip in Jul 2010
    Emma D
    US

    Dolphin House - London
    2.0 / 5
    Fair
    "No Air Conditioning"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    As I was checking in, the receptionist mentioned that I shouldn't ask for any extra fans because they didn't have any. When I asked if the A/C was broke, they said they didn't have air conditioning. It bothers me enough that they don't have it but to not even mention that until you book the hotel and get there is unacceptable. With this situation and […] others (slow internet, supposedly no internet in the room without a fee - although the lobby username / password works in your room, and other issues) the staff was less than useful and argued with me instead of trying to help. Read more
    Genuine Expedia guest review
    Other trip
    Jul 10, 2010
    Anthony
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Dolphin House - London
    4.0 / 5
    Excellent
    "Good place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Enjoyed stay. Nice to be given pint of milk. The only negative was the bathroom heater that you could not adjust or turn off,so it was like a sauna! Will stay again.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Moe
    GB

    Dolphin House - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    GB

    Dolphin House - London
    3.0 / 5
    Good
    "Nice appartment"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Good apartment, simple surrounding and very close for the shows around Victoria. Unfortunately didn't have a chance to use the spa and the bar was being renovated. Good for long term stay rather than one night and would be good for families as they have their own kitchen for self catering.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is 20 mins walk to Big Ben, and 20 mins from Victoria Statiopn. There is not much in the neighbourhood.It felt like we were in somebody's flat,was very celan and very reasonably priced, recommended to anyone looking for a nice clean big room in central London.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    IE

    Dolphin House - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Lovely apartment"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Lovely apartment, booked economy room but was upgraded to apartment at no extra cost. Would definitely stay there again on our next trip to London. Quiet location 5mins from underground Pimlico. We ate at a lovely Indian restaurant nearby, good food at reasonable prices.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "A little gem!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    After reading some of the reviews online, I was a little nervous of staying at Dolphin House, however, we were very happy with the overall experience of staying there. We were upgraded on arrival, to a one bedroom apartment which had a bathroom bigger than I've ever seen before! Fabulous shower and bath (wow, what amazing water pressure!)! I must admit […] we didn't really use the lounge as we were only booked in for one night, and the bedroom was so large and cozy, we mostly stayed in there! I think the lounge would be great for someone staying for a couple of nights, or an exec on business. I found the staff at the front desk very helpful & knowledgable, and just like a hotel, you can leave your luggage there if the room isn't ready for you. We found the location of the hotel great - just a 5 minute walk to Pimlico station, and in the other direction, 5 or 10 minutes to the river, which was a very pleasant walk. I had read reviews that some found the area a little unsafe - no idea why, as we found it to be very residential and quiet. The only negative point was I found the hotel room to be rather warm, but we could open the window so it wasn't a deal breaker. And I knew the hotel didn't have air con. The rooms were spotless and from what we saw, the whole hotel was very clean. Shame the pool wasn't in use when we arrived but there had been an incident that morning. Overall, more than happy to recommend. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Close to all must-see sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    IE

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Enjoyable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Suite was great plenty of room very comfortable. Facilities were good. Hotel within easy reach of centre of London, Plimico tube station only 200 yards away. Staff very friendly and helpful. Excellent facilities.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Ken, Jen and Em
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    Dolphin House - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Comfort and ease"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel stay was easy in every way. Easily accessible, easy check in, easy stay. The room was clean and comfortable and the staff were extremely helpful. We only stayed for one night but I would definately recommend this hotel to friends and family for both short and long stays. Very impressed.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Becky
    GB

    Dolphin House - London
    2.0 / 5
    Fair
    "Poor level of equipment and finish"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    The hotel is well located, but we were very disappointed with the level of equipment and finish for this "luxury hotel". Many of the furnishings date from the 1970's, which gave our apartment a tired and worn feel. Not really great value for money!
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Maria
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Suitrd us beautifully as our son stays closeby
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    GB

    Dolphin House - London
    3.0 / 5
    Good
    "odd place, security could be an issue."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is in a pretty nice bit of London, centrally placed and very close to pimlico tube. It's a bit odd; it consists of Georgia tenement blocks around a garden with the spa restaurant and gym dotted around. There are long term residents aswell as hotel guests and indeed my large double room with fridge microwave and kettle might have sufficed for […] a while. It was clean but the decor very functional. Service was excellent. I would be much more enthusiastic if it weren't for security issues. On returning in the early hours reception was unattended but having got in i set off past the security cameras towards the garden but missed my way, having negotiated that route only once in daylight. The solution was to exit the hotel and use the side exit i'd made use of earlier; unmanned no cameras and unlocked . That brought me directly to my room without observation or impediment with just the swipe card onthe door to negotiate. As this was more than a hundred yards from reception in a remote part of the hotel this was handy for me at the time but does seem an obvious issue in a large establishment with changing population. Read more
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    rod
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed there just for 1 night, but really enjoyed my stay. Loads of space, has everything you need, great choice of channels on TV as well. The only downside is there is no free wi-fi in rooms.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    GB

    Dolphin House - London
    3.0 / 5
    Good
    "Ideal for business trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel is has lots of extra amenties that you might not get with other hotels such us an onsite gym, spa, tennis courts, news agents dry cleaners. Ideal for a business trip more than a romantic stay. The rooms are a little drab and un atmospheric. It was a pleasent stay but i wont be returning it was not to my taste.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    GB

    Dolphin House - London
    4.0 / 5
    Excellent
    "nice hotel 5 mins from nearest tube"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    nice hotel,friendly staff ,pool and gym facilities,would stay again..
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    john s
    GB

    Dolphin House - London
    2.0 / 5
    Fair
    "Avoid ROOM 13 - NO SLEEP WILL BE HAD"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    I note everyone else likes this hotel. i would have too. nice room, great location, good staff. Room 13 appears to sit over a very large water pump that vibrates thr room, sounds like a helicopter and leads to absolutely no sleep. i wish i was making this up. its bizarre that this room is allowed to have guests
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    m
    GB

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were upgraded to a one bedroom apartment that had big rooms and a beautiful big king size bed. Will be staying there again!!!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Ray
    AU

    Dolphin House - London
    5.0 / 5
    Outstanding
    "Another great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I love this place- so not like a chain hotel. Class!!!!
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    GB

    Dolphin House - London
    2.0 / 5
    Fair
    "Not as good as expected"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We stayed in a studio apartment which was spacious and clean, however it wasn't as luxurious as we expected and we were quite disappointed. We were put off by the brown water when we ran a bath, there was a small note explaining about the water but we didn't want to bath in it! There was cooking facilities but no instructions on how to work anything, […] we think one of the microwaves was a combination oven but without any instructions it was hard to work out what programme was needed so we couldn't cook the food we had bought and ended up getting a takeaway! The room was too hot even though we turned the radiator down and opened the window and the bathroom was really hot and you couldn't adjust the temperature. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    IE
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