Holiday Inn Express Mackinaw City - Mackinaw City

The hotel is in the middle of an upgrade, but my room was fine. It was quite large, and there was considerable room between the two beds and the wall / TV area - another bed could have easily fit there so I was thinking this may have been a converted suite. The hotel was a bit noisy between 10-11 at night with slamming doors and kids in the hallway. […] Breakfast in the morning was good. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

both beds were terrible. Wifi didn't work and phone wasn't either. Told the front desk, they promised to fix. I returned that night and both were still on the fritz. Bad breakfast. Really substandard for a Holiday Inn Express.

Genuine Hotels.com guest review

I have to admit the insulation between rooms are horrible and I could hear the conversation from the neighbors quite clearly.

Genuine Hotels.com guest review

The hotel was good. Had a good variety of food for breakfast. We think in the summer time the surrondings areas would be more fun.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The whole place was decorated very nicely and very clean. The staff was very friendly and helpful. The rooms were spacious and had a nice balcony. Always a plus to have a refrigerator and microwave in the room. The continental breakfast had a very good selection. I would highly recommend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very nice people and very nice hotel, power went out due to a storm and the staff was very helpful with our needs.

Genuine Hotels.com guest review

We have come to find these hotels provide a reliaable high quality at a reasonable price.

Genuine Hotels.com guest review

Wonderful says it all...

Genuine Hotels.com guest review

good price , friendly staff, great free breakfast, great location..

Genuine Hotels.com guest review

HIE is always comfortable, but the price on this one was very economic. The hotel was busy but we had no complaints. Comfortable, convienient to 75 and local restaurants, We'll stay again.

Genuine Hotels.com guest review

The walls are paper thin. I could hear the entire converstion of the people in the room next to me until they went to sleep... even with the fan blowing all night.

Genuine Expedia guest review

The only negative comment I could make, would be about the guest family who let the children run up and down the hallway and in the room above me, but overall my stay was very pleasant. The shower was amazing, both with the amount of hot water and the wonderful shower head. The free breakfast was also a surprise in that it included scrambled eggs, sausage […] and bacon. I would stay here again and recommend the hotel to others. Read more

Genuine Hotels.com guest review

I wish there was an electrical outlet to plug phone close to the bed. Overall - very happy with stay.

Genuine Hotels.com guest review

It was clean enough and the people were friendly enough, but it was an old hotel with a really, really small bathroom. The parking lot was jammed as was the breakfast buffet. We weren't planning on eating there anyway so it didn't really matter, but if we had planned on it, it would have been a nightmare. All in all, I'd give it an average, just ok […] ay. Read more

Genuine Hotels.com guest review

This hotel was clean and had comfortable beds. Great location just off I-75 right near Michilimackinac entrance. Good breakfast, love the shower heads.

Genuine Hotels.com guest review

Had a great time.

Genuine Hotels.com guest review

Hotel was great, location not bad, a bit of a walk to downtown Mackinac, but in good weather, not an issue. Hotel was clean, breakfast bar not bad either. Liked the fact that coffee/tea/hot chocolate was available at all hours. Cookies in the evening were delish! Had to deal with large group of seniors traveling the same days we were, but no way to […] predict that. Bring Fido website stated up to 2 small pets allowed with permission, even talked with the hotel before and they agreed.....but not so when we got there. My husband was asked to sign off on one pet and to not leave alone in the room, or risk $100 fine. What to do with the extra pet???? Couldn't relocate, so we just risked it, made for a nerve-racking visit for me. Next time, leave the pets home I guess..... otherwise, no problems to report at all. Read more

Genuine Hotels.com guest review

Our two night stay at the Holiday Inn Express was what one could expect when traveling to a tourist town with the exception of the hotel's desk staff. While checking in to the hotel, my wife and I had to contend with a young man posted at the desk who seemed indifferent to the needs of his customers and was borderline rude. It was almost as if my wife […] and I were keeping him from something much more important than getting us and other guests checked-in. Other than dealing with that punk, our stay was relaxing and our trip was good. Read more

Genuine Expedia guest review

The first day when we went out the house keeper asked if we needed anything and we told hin no. So when we came back that knight our room was not cleaned. I called the front desk and thay said "what is it you want us to do for you at this point. The house keepers have all gone home." The next day I told the manager what happened. And she called the […] head housekeeper and she said that I said I dident need service. Thats it end of story, no discount, no apology. Who operats a hotel like this. Read more

Genuine Hotels.com guest review

We as a family, certainly enjoy the breakfast buffet that was offered, however I would say this one was less the optimal. Ran out of food on a number of occassions, then when brought out.....scrambled eggs were cool. Variety was limited. Trash overflowing. Just an area for improvement.

Genuine Hotels.com guest review

Great Location, great staff - parking not the best...

Genuine Expedia guest review

The young man at the desk was very nice and helpful.

Genuine Expedia guest review

Our room smelled awful! We had to air it out for several hours before we could stand to spend time in there! The hotel could definitely use some updates, and the fish tank definitely needs a cleaning.The location was very convenient and the breakfast was good, but I don't know that my husband and I would stay here again...

Genuine Hotels.com guest review

The hotel was what you would expect from a Holiday Inn Express. The weather could have been better but was easy to get to and from everywhere we wanted to go. Breakfast was really good too. Would stay again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was close to all we were looking for. I would not hesitate to book there again. Service was great, and so were the people.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel and room was nice. However, the breakfast was extremely overcrowded! Since this was the Friday night during labor day weekend, I imagine that they had a full hotel. However, there were always 20-25 people standing in line for breakfast at any time. The servers were quick, however the lady changing the garbage can was a little noisy. She dropped […] the can while trying to pull the garbage liner out - right next to the food serving area. Read more

Genuine Hotels.com guest review

Nice place, good breakfast, nice staff

Genuine Hotels.com guest review

The hotel was good for the price. The staff was not very friendly. On the second day, we came back to the room and did not have any towels in the bathroom. I talked to someone at the front desk who said the towels would be up in a few minutes. 45 minutes later, no towels. I called the front desk again and the person was rather rude when I asked about […] the towels again. When they did bring them up, the were still hot from the dryer but how does a hotel run out of towels. Breakfast was good but no pancakes as advertised. Within walking distance of downtown and restaurants. Private balcony has a view of the parking lot, an empty building and a gas station. Don't pay extra for the private balcony. Read more

Genuine Hotels.com guest review

Overall our stay was acceptable. One of our beds was terrible, however. The bed near the window was so sunken in the middle I litereally had to stuff a pillow in the center to keep from rolling into the middle. We called it the "taco bed" because it folded so badly Horrible bed! The other bed was fine. The breakfast was good, if a bit cramped in their […] dining room. The pool was great for the kids, although one day the shower did not work in the pool area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We basically just slept there and didn't use much of the facilities but everything we did use was nice. Only down side, one elevator, for this size of hotel just wasn't enough, one of our party could not take stairs and had to wait quite a while to descend to the lobby each time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We needed a room with a roll in shower, which we got. The bathroom was roomy enough for someone in a wheelchair to manuever around. But the floor of the bathroom (tile grout) was rather black and disgusting. You could see that it was supposed to be a light colored grout, but it just appeared that it has never been scrubbed. If your feet are wet, you […] will have muddy footprints on the floor from it. So that really didn't make you feel very clean. Also it seems when you get a barrier free room, you give up any chance of having a queen size bed, and you get stuck with full size. I don't know of too many people using full size beds in their own homes, so it wasn't anywhere I could have stayed longer than a couple nights. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

comfy rooms. helpful staff. good breakfast. close to Mackinaw City

Genuine Hotels.com guest review

In general what I would expect from Holiday Inn. We chose to stay there rather than pay less at an "unknown" establishment. The disappointment came when we needed service. We had four people in our room and the first night realized there were only 3 sets of towels. We called down to the desk but even though it was late and we were all in pjs they said […] 3 sets were standard and we had to come to the desk to get more. The next morning I went to request that we have 4 sets of towels put in our room for the remainder of our stay. I was told that 3 are standard and we would have to continue to come to the desk for extra towels because the cleaning staff isall foreign and don't understand special requests. Not only was that an insult to my intelligence but an insult to the cleaning staff as well. We also had continual problems with the lock on our door but kept getting told we must be demagnetizing the cards. How I could demagnetize a card between the desk and my room by simply holding it in my hand in the elevator is beyond me. The attitude of the staff was luke warm and passed the buck on to other staff or to me the customer. The service realy soured what would have otherwise been a sweet stay. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Looking for a hotel to call home for 4 days and 3 nights lead us to book the HI Express here in Mackinaw City. The location was excellent, right off of I-75, just before the bridge. It was a 20 minute walk (or a 5 minute bike ride) to downtown Mackinaw City. This might seem like a long walk, but the walk was along the water and beach and the kiddies […] didn't mind at all. Once downtown, shops and restaurants and fudge for all! Our room had 2 double beds. The beds were comfy enough and the linens nice and clean. GREAT pillows, too! Our room was plenty big enough for our 3 year old to have his inflatable bed in the corner since he went to bed before the rest of the gang, while we played cards on the other side of the room. The best part about the room was the 'wet bar' with fridge and microwave. AWESOME! A nice big bathroom and a fully functional shower kept us all clean and ready for the day. Oh yeah...and there was a mini TV in the bathroom that the kids loved, too! Indoor pool was nice and warm. The free hot breakfast was the only downer. Tables were hard to come by (but that's unavoidable on crowded summer weekends, right?). But after hovering for a bit, we grabbed a table and some eggs, bacon, sausage and we were good to go. If you get anything, get a cinnamon roll!!! MMMMMmmmm. Read more

Genuine Hotels.com guest review

Room is to small,need up gread,comped to quality is not good,prise to much, only two bath towel in bath room,No flats tv,

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were just off the beaten path, but definitely within walking distance. The hotel was very full and basically handled it well. I was disappointed with the information in the book which is in each room of the hotel. It stated there was a coupon card for area attractions/restaurants - it no longer exists. We also read you could get discount ferry tickets, […] but they were out. Read more

Genuine Hotels.com guest review

Hotel was a great facility.. the only drawback is that its on the West side of I-75, which is opposite to the downtown and lake front areas. Not real convenient for walking, but none the less, a good quality hotel.

Genuine Hotels.com guest review

Needs updating... Breakfast so-so. Would not go back, the Clarion was much nicer for the same price...

Genuine Expedia guest review