All hotels in Itasca, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1150 N Arlington Heights Rd, Itasca, IL, 60143, United States of America, ‏‎866-539-8122
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 905 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Snow Blizzard"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent place & service
Genuine Hotels.com guest review
2 night business trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Wish I had a better experience"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We arrived and the gentleman at the front desk looked annoyed, not your typical happy greeter. We get to the room, the refrigerator is off, took forever to get cold. I live in the south side of Chicago and like to book hotels in the Schaumburg area in the winter just to get away from my home and take my daughter to the pool. However, just my luck, the pool was closed due to "frozen pipes" which should be on the website. I was not aware of it until we got in the room and saw in on he Hotel TV channel. Then, the only channel for kids (Disney channel) was not working. Now I have a 6 year old daughter board. No pool. no tv. Breakfast time...I go get a bagel, its the last 2 or 3 and as I am getting ready to put it in the toaster I see mold on the bagel. Glad I caught it. I stop the lady in there and very quietly show her the bagel, she did apologize. Needless to say I was done with the food and will never eat their again.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"New Years in Chicago trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was pleasant from the room to the staff. I would highly recommend this hotel
Genuine Hotels.com guest review
3 night family trip Dec 29, 2014
Joseph
US
4.0 / 5Excellent
"Short get a way w the hubby"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was a quick getaway with my husband. The bed seemed a little too hard and the pillows hurt my neck. Other than that, great hotel and great rooms & very clean too. Shower head pressure seemed weak. Really liked the breakfast. A pool would have been nice too. The staff was very friendly and helpful.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
Holly
US
4.0 / 5Excellent
"Convenience, Nice Hotel in Chicago Oh'are Area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Generally it's good stay except twice of false fire alarms
Genuine Expedia guest review
Other trip Jan 23, 2015
wally
US
4.0 / 5Excellent
"Hyatt Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was comfortable and affordable. Not much to do and nowhere good to eat within walking distance. Hotel has a small bar area and a limited menu. Free breakfast was a surprise.
Genuine Hotels.com guest review
2 night business trip Jan 12, 2015
Edward
US
5.0 / 5Outstanding
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
good
Genuine Hotels.com guest review
1 night business trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfection"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was so friendly and attentive, and the driver who took us to the winery was exceptionally courteous.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"A great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was really great.
Genuine Hotels.com guest review
1 night business trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Quick stopover for football game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean convenient perfect for a quick stay hotel rooms are like efficiencies made it feel very cozy
Genuine Hotels.com guest review
2 night trip with friends Jan 10, 2015
Doreen
US
3.0 / 5Good
"Pool out of service"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Because the pool was out of service I chose not to stay and the staff was able to quickly and politely get me settled into a different local hotel and have the charges transferred. I was disappointed only about the pack of prior notice of the pool issue during the reservation process.
Genuine Expedia guest review
Other trip Jan 12, 2015
Michael
US
5.0 / 5Outstanding
"Good hotel for big family."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an early flight out of O'Hare, the hotel was close enough to be convenient drive to the airport, but far enough that I didn't have to listen to planes roaring over all night. The room was big enough to sleep my large family comfortably, usually I put at least one kid on the floor, but the double queen with sleeper sofa provided a comfortable night. The free morning breakfast was delicious and a cut above the typical continental breakfast and saving the money on taking my large family out to breakfast before our flight made the entire package very affordable.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we love this hotel. Our family of 6 stays here all the time. The room with a pull out couch and 2 double beds is perfect! The pool is awesome for the kids and staff is always amazing from the time you check in until the time you leave. They even remember my kids and I from past trips.
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
Tracy
US
3.0 / 5Good
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good overall, no shower in pool, should keep compliment coffee in lobby,
Genuine Expedia guest review
Other trip Jan 4, 2015
Faziz
US
5.0 / 5Outstanding
"lovely staycation spot"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our staycation just to get our of the city for the weekend and lounge around. Everyone was very friendly and helpful, especially Brad when we checked in.
Genuine Hotels.com guest review
3 night family trip Dec 29, 2014
Paul
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff. Nice room. Great breakfast included.
Genuine Expedia guest review
Other trip Jan 2, 2015
cheryl
US
2.0 / 5Fair
"If possible, find a different location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Noise level at night were more than we could handle
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Shusheng
US
4.0 / 5Excellent
"Nice room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a nice place for the money. It was a good breakfast that was a step above the usual hotel breakfast.
Genuine Expedia guest review
Other trip Dec 31, 2014
Beth
US
5.0 / 5Outstanding
"Will stay there again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very comfortable.convenient to allstate arena and rivers casino, airport and restaurants.friendly staff. free parking and wi-fi
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Karen
US
5.0 / 5Outstanding
"Liked it so much found one in Chicago exact same"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Liked so much decided to stay on hyatts the whole trip. Got exact same room same features cheaper a little in Chicago but loved it yhen back to same on Nashville on trip back home
Genuine Expedia guest review
Other trip Dec 27, 2014
A Traveler
US
5.0 / 5Outstanding
"another great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stayed here several times now for family get together trips and will stay here again because of the large rooms.
Genuine Hotels.com guest review
3 night family trip Dec 19, 2014
harry j
US
5.0 / 5Outstanding
"Another great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always a pleasure to stay in the large rooms here. The staff is always friendly and helpful. 3rd stay here and not a complaint. We will be back.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
harry j
US
4.0 / 5Excellent
"Get away 2014"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall everything was ok,except for ice machine not working on the floor
Genuine Hotels.com guest review
2 night romance trip Dec 12, 2014
Koleola
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable room. Nice space for conversing. Good value
Genuine Expedia guest review
Other trip Dec 11, 2014
Joe
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is nice. It was quiet, but I don't think there were too many guests the night we stayed. Everything was good.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
A Traveler
US
1.0 / 5Poor
"very disappointing"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I had to switch hotels, the hallways were dirty and had a bad smell. the room had old beat up furniture in it and had stains on the counter tops. there was a loud noise that rang out every ten minutes or so that I have no clue where it was coming from. I would've never been able to sleep there so I changed hotels. I have stayed at the one in Hanover Park before and that hotel is clean and quiet
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"New hotel with a good breakfast and courteous staf"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very new rooms. Little bit weird planning of the room. I would also like to have a microwave in it. Very good breakfast, well served.
Genuine Expedia guest review
Other trip Dec 8, 2014
Alex
US
4.0 / 5Excellent
"Good value, comfortable bed, newer finishes..."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just a quick one night stay, but the bed was more comfortable than my next night at a more expensive albeit closer to the ohare conference center hotel. The drive back to the conference area took 30 mins for 11 miles due to construction. Other than that minor inconvenience it was a good stay and value
Genuine Hotels.com guest review
1 night business trip Dec 2, 2014
Joe
US
4.0 / 5Excellent
"Thanksgiving weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Thr overall experience was good. It is clean and comfortable. The breakfast in the morning is kind of a nighmare. There is not enough places to sit and it has a terrible flow causing some congestion.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
Brandon
US
5.0 / 5Outstanding
"One of the best hotels I've ever stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the nicest most accommodating hotels I've ever stayed in and I travel for a living. A full menu to order from 24/7 with very reasonable prices. Fresh muffins an Starbucks made to order right downstairs. I had my 6 year old son and my nieces ages 12 and 14 with me and my husband. We had plenty of space to sleep and be comfortable. The sofa bed mattress was as comfy as the beds were and they were a dream!!!! It was so clean it was like no one had stayed there before me. A microwave in the room would have been nice but they has one downstairs that cld be used anytime we needed. I highly recommend the Hyatt Place!!!!
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
kristi
US
5.0 / 5Outstanding
"another good experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we had a good stay at the hotel. we had one issue with the shower, but they very quickly took care of us. we like staying there and have done so before, and will do so again
Genuine Hotels.com guest review
6 night family trip Nov 25, 2014
julie
US
5.0 / 5Outstanding
"4stars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I Loved it, My Children had a wonderful time at the pool, Nice Hotel , Great Room & Room Service Loved it
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Meagan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
clean, comfortable, breakfast was exceptional and the location was convenient, both to major highways and airport
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel for price!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We only stayed a night for thanksgiving but staff was great and had indoor pool for kids to go swin they really enjoyed that!
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in Itasca, Il."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean room with comfortable bed. Very quiet, great breakfast.
Genuine Expedia guest review
Other trip Nov 25, 2014
Quilter
US
5.0 / 5Outstanding
"Thank you!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was perfect!
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
Kelly
US
4.0 / 5Excellent
"Hotel condition"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
I found the hotel to be nice and clean; however, the sofa in my room has seen better days. Quiet area
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel! Good price!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Services were good, clean room and good location only had an issue with the bed it was too noisy
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
Kevin
US
4.0 / 5Excellent
"hotel stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was good, didn't have microwave. And they didn't have extra coffie. But all in all, it's a nice place, and I'll stay there again.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Stephen
US
5.0 / 5Outstanding
"Huge room with couch and kitchen sink."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I travel half a dozen times a year and am lucky enough to stay in 3-star hotels for most trips. I was in town because my daughter was attending a workshop for two days. I spent a lot of time in the room while she was busy. We brought along food for packing lunches for my kid, so the refrigerator and kitchen sink with counter were really helpful. This double bed room was quite large by today's standards. The counter space and sink outside the bathroom were roomy; perfect for two girls to put on their makeup and do their hair. The staff was exceptionally nice and helpful.
Genuine Expedia guest review
Other trip Nov 20, 2014
Kerri
US
4.0 / 5Excellent
"Nice hotel to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We booked this hotel as it is near to airport. We had a pleasant experience with the well trained staff. good breakfast available in the morning. We enjoyed our stay.
Genuine Expedia guest review
Other trip Nov 20, 2014
Pavan
US
5.0 / 5Outstanding
"Couples Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came for the weekend with another couple. Check-in was smooth and quick, the entire staff was very friendly and the hotel is very well maintained. Breakfast was also very nice. I will always stay at this hotel when I visit!
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
shonte
US
3.0 / 5Good
"ok hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
very uncomfortable sofa bed not worth the money.
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Mahammed
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Room was set up nicely. the bed was mostly comfortable the blankets felt a little rough but still slept great. only issue with the room was since the room was on the 5th floor all the heat came up so if we turned on the heat we roasted if we turned it off we froze. other than that it was a good experience and the food at the breakfest was pretty good
Genuine Expedia guest review
Other trip Nov 16, 2014
A Traveler
US
5.0 / 5Outstanding
"relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
it was great, thank you
Genuine Hotels.com guest review
4 night family trip Nov 6, 2014
Shawn
US
5.0 / 5Outstanding
"loved the design of the room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very comfortable. There were no soda machines but you could buy them at the front desk. $3.00 per soda ridiculous! The breakfast bar was very typical nothing special but ok.
Genuine Hotels.com guest review
2 night romance trip Nov 7, 2014
renee
US
5.0 / 5Outstanding
"awesome weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a special weekend my daughter that I haven't seen in 12 years come in.My daughter and myself said that everything was awesome and made our visit extra special. Thank you
Genuine Hotels.com guest review
3 night family trip Nov 6, 2014
Rene
US
5.0 / 5Outstanding
"5 star experience on a 2 star budget"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We went to Chicago for the weekend to see the Bulls game and do a little shopping. The hotel was great it was a little out of the way but it was worth it to get away from the big city traffic. They even let my buy change for all the toll roads. The only down fall was all the construction in the area. It was like they tore up the whole city at once but what can you do... As far as the hotel goes this is my go to for a nice and affordable stay while in Chicago!
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Joahnea
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love it
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
Greg
US
2.0 / 5Fair
"Good Staff / But loud AC unit not good for sleep."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Had problem with the AC unit overnight making a loud rattling noise, kept me up all night. Room 404. Staff very nice and professional. PS this is a nice review screen compared to the many that I get one page and easy, good job with that.
Genuine Hotels.com guest review
2 night business trip Nov 2, 2014
Jeffrey
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews