"very clean and nice hotel"
This hotel was very clean and nice of everything. Breakfast was also great. But bed was little bit small not a king but a small double.Genuine Hotels.com guest review
Overall our stay was good. The free breakfast was very good. It was way better than what most hotels offer. During checkout there was an additional charge of food that wasn't ours, and they quickly removed it from our bill. The only complaint is that the doors to the room are paper thin. You could hear everyone talking when they passed by your room […] in the hall. The room was clean and the bed was comfortable. We had a larger group and the extra sofa bed on the couch was a great bonus. Would stay at again. Read moreGenuine Hotels.com guest review
This was a very nice hotel. We were provided with great amenites and service at a great price. I would definitely recommend if you were doing anything in the vacinity of the hotel. Hotel was not really located near anything and was in the middle of the business district, but that being said, was really close to the interstae and about 15-20 min from […] airport. Within 15-20 min of Shaumburg shopping as well. The only thing we had a complaint about were the eggs at breakfast. very watery, but had an excellen selection of other breakfast items. Overall, definitely recommend! Read moreGenuine Hotels.com guest review
We were there for business, worked out well. Most of the continental breakfast was fine, BUT the hot entree they server is bad, I had the same experience at other Hyatt Places', corporate needs to get a new menu and new vendors.Genuine Hotels.com guest review
"Another perfect stay at a Hyatt!!!!"
I travel a lot for my business and I stay whenever or wherever I can in a hyatt.Great larger room with sitting area, free wifi and parking, plentiful versatile breakfast with real coffee or tea. The staff is always friendly, very helpful and personable no matter what time of day.Thanks.Genuine Hotels.com guest review
"Great place to stay but nothing around."
The hotel was clean and everyone was friendly. The free breakfast was very good. The only downside is how far it was from everything. There is not much close by in terms of food, shopping, or activities.Genuine Hotels.com guest review
"Great for the price"
The room was very nice. The free breakfast buffet was fantastic but crowded. When we asked about ordering a kids package on tv, the hotel staff was unsure about the pricing so they offered to comp it... so that was nice. The hotel is a little far from the city (about a half hour with good traffic). All in all, a great hotel experience.Genuine Expedia guest review
I enjoyed my stay. The hotel was clean and the staff was very nice. We were able to check in early after a long road trip. I loved the indoor pool.Genuine Hotels.com guest review
"Nice place, Huge room"
LOVED the size of the room...loved the breakfast....except that there were WAY too many people in line for breakfast, we waited about 25 minutes in line; they need to find a new way to handle a crowd. Also, a hot tub would have been nice. Nice placeGenuine Expedia guest review
"Worth it for the price"
Overall, the hotel room was clean, free breakfast was good with lots of variety.Genuine Hotels.com guest review
"Nice place with great service."
We are a family of 5 and stayed at the hotel for 10 days. The room was spacious and the staffs were very accommodating;helpful and friendly.The location is very convenient to navigate as well as it's quiet location. We have definitely found a place to stay whenever we visit families and friends in Chicago.Genuine Expedia guest review
Exactly what we were looking for. This hotel was extremely clean and the staff were super friendly and accommodating.Genuine Hotels.com guest review
Room was nice and staff was friendly would highly recommend and will stay againGenuine Hotels.com guest review
The breakfast was better than we had encountered at other hotels. The couch was slightly frayed along the seams and probably needed to be replaced, but was still functional. Staff were pleasant. Room was clean. Beds were ok....I am a very picky sleeper and did not get the best night's sleep while staying at this hotel. Not much for local restaurants. […] However the two that were at near the hotel were very good. Read moreGenuine Expedia guest review
"was a nice surprise"
The free breakfast was excellent. Close to Chicago. Will stay again when I want to visit Chicago.Genuine Hotels.com guest review
An awesome stay at this hotel.Genuine Hotels.com guest review
Wonderful breakfast very nice hotelGenuine Hotels.com guest review
Room layout optimizes space and room size feels spacious. Breakfast is just decent and bit crowded. Room door can be heard through, so you should get room far from elevator. Overall, price is good so it was decent stay. Thanks.Genuine Expedia guest review
"Very nice hotel"
Nice staff, clean hotel, and very good menu. Had a good breakfast bar , it was nice that they had a bar their and you could call from your room and order anything at anytimeGenuine Expedia guest review
We love Hyatt Place for its spacious room. We prefer to have a big room rather than a big lobby......Genuine Hotels.com guest review
"Close to airport"
Nice hotel, good breakfast, ok wifi, grass field for playing soccer in the nearby area.Genuine Expedia guest review
I go all the way from down down Chocago to Hyatt in itaska because I love staying there .Genuine Hotels.com guest review
excellent comfort, the only thing the rooms are missing are bath tubs but the stand in shower is great.Genuine Hotels.com guest review
"Value for your money"
Nice location. Decent breakfast. Overall value for moneyGenuine Expedia guest review
"Great if traveling with small children"
Room size was perfect for our family! We were traveling with 3 &4 year old children, they had plenty of room to get their wiggles out and the room was sound proof. Having a fridge and extra sink was great too!Genuine Hotels.com guest review
"Nice hotel for a family stay"
We really liked the room, the double room had a small living room and a bedroom - So the room was really spacious and the kids really loved it.Genuine Expedia guest review
"Nice for the price. Room is compact w/style"
I needed 3 rooms for a night at a reasonable price near Schaumburg. The rooms were fine. Well thought out design. The bathroom room for the toilet/shower may be difficult for a larger person to get in and shut the door. The door swings in and the space between the door in the toilet is very small, an inch or two. The shower was nice size. My husband […] was happy with the water pressure. The bed was labeled as a king, but was smaller than the standard king. The "bar" in the lobby has 6 stools. The lobby has nice setting areas and is where breakfast is served in the morning. I did not eat breakfast, so I can't give an opinion. There are a couple restaurants in front of the hotel, otherwise it is a distance for food. Woodfield Mall area is only about 10 minutes away. Hotel was clean and the staff was friendly. the staff is small and they multi-task. Read moreGenuine Expedia guest review
It was an ice trip and it become better by staying in this hotelGenuine Expedia guest review
Room was spacious, pool was large, breakfast was great. All these things were important to the grandkids. Facilities were clean and staff was friendly and responsive. Would stay there again.Genuine Hotels.com guest review
"Great hotel, with a Buona resteraunt on grounds"
We had a lovely stay, nice quiet area, I felt safe, and I love that they have 2 great resteraunt on site.Genuine Expedia guest review
Not bad, over all. breakfast could be little more better.........Genuine Expedia guest review
"Nice Stay. Would Recommend"
We loved our stay at the Hyatt Place! It is about a 45 minute train ride to the city center but free shuttle back and forth to the station. Great service and a good breakfast also! Gym is a little small. Nice pool but no jacuzzi. Would definitely stay here again!Genuine Hotels.com guest review
"Great for a family"
We have stayed in many hotels (2 adults, 2 teenagers and an 8 year old) and always feel cramped. We stayed here in the double room with pullout sofa. SPACE for everyone! We loved the layout and the space to spread out. I wish all hotels would follow suit. Clean, courteous and comfy, an A+ on all the C's we look for in a hotel.Genuine Hotels.com guest review
We enjoyed stay .Genuine Hotels.com guest review
Nice place to stay. Short train ride to downtown and close to a great mall. Comfy room needs microwave though.Genuine Expedia guest review
"best fireworks ever"
loved itGenuine Hotels.com guest review
"4th of July visit"
The stay was excellent. This is our second time and always want to come back. The rooms are spacious - living room area is excellent. The bug plus that really surprised us was te firework show right by the hotel! It made the stay perfect. We did not have to go anywhere and deal with the traffic. We stopped outside and there we were - lucky to watch […] a great firework display. Will definitely return. Read moreGenuine Expedia guest review
"Nice and clean hotel close to the train station."
Enjoyed the stay, was very comfy. Fourth of July fireworks at the Hamilton Lake (next door) was great. Parking at the train station for $1:50 (entire day) was cheap and allows you take the ride to Chicago downtown with peace in mind.Genuine Expedia guest review
"Love this Hotel!"
Impeccable service, spacious room, wonderful breakfast!! I love staying here when I visit my brother in Wood Dale. Thanks!Genuine Hotels.com guest review
When I got to the hotel they do not have the double room with double bed and couch I reserved and paid for online. When I had a discussion with their manager they initially tried to explain stuff however after me asking for two separate rooms as I have 3 more people with me they gave me a two rooms with full size bed and couch. Overall satisfying and […] pleasant stay here. I would expect them to offer me something before I ask them. However I was helped. Read moreGenuine Hotels.com guest review
Nice big clean room, awesome.breakfast, stayed.there 3 days-very pleased.Genuine Hotels.com guest review
It was a very nice place to stay.Genuine Hotels.com guest review
"Clean and comfortable"
The beds were very comfortable, whereas the sofa bed not so much. Overall, very clean and well planned out.Genuine Hotels.com guest review
"I'd stay again"
The room was hugh!. Plenty of room to spread out. We had trouble with the refrigerator and called the front desk at about 8:30 PM. They had a new one in the room in less than 10 minutes. My 6 year old grandson asked if we come back to the city, could we stay there again!Genuine Expedia guest review
My wife wasn't happy with the first room so they promptly gave us another. Breakfast was good but they're not set up to feed all the guests very efficiently.Genuine Expedia guest review
"Nice hotel, also close to restaurant"
My husband and I went for our anniversary. The staff was extremely helpful and nice. They made us feel right at home. Whatever we needed they were there. We will most definitely stay there again. Just ask for Annie and Grace they were very professional.Genuine Expedia guest review
"Best hotel I ever stayed at."
Will definetly be staying there again In the future.Genuine Expedia guest review
"Reservation not honored"
I reserved a room with a king sized bed and was given a queen sized bed (in a handicap accessible room). The explanation was that previous guests had extended their stays and no King rooms were available. I don't really understand why those staying beyond their reserved dates were not required to change rooms. The hotels remedy was to "award" me 2500 […] points in the Hyatt program that I will likely never be able to use. The bed was quite soft and lumpy, but beyond that, the room was attractive and clean. The property is nicely maintained. The free breakfast had a good variety of offerings. The aromatherapy in the lobby / bar / restaurant was a bit overpowering if you are sensitive to powerful perfumes, etc. (like me). So probably a 4+ rating if I hadn't been dissed on my original reservation. It leaves me a bit soured on Hyatt at least for now. Read moreGenuine Hotels.com guest review
"Two night stay"
Well exceeded my expectations. Every person I had contact with from the staff was extremely nice, helpful and professional. The included breakfast was a really nice bonus with a great selection of hot and cold foods. Only complaint there is the eggs were a bit watery. Room was very clean and no real signs of wear. Would like to see a more comfortable […] mattress, but I did sleep fine both nights. If I am ever in the area again, this will be the first place I look to stay. Read moreGenuine Expedia guest review
"The staff is teribble"
I booked this hotel in expedia. My order was a double beds, two rooms. when I checked in at midnight (6/13), the staff told me no double beds avaliable even if I booked. Even I complained, the staff only gave me a room with single bed. So I and my wife have to sleep at floor. That was terrible. After I called expedia, I got my refund, but I hated this […] hotel. Read moreGenuine Expedia guest review
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