Everything about this hotel was great, clean rooms, front desk was very helpful and pleasant, couldn't ask for a better mini vacation, we went to LEGOLAND, kids loved the pool and the fact that a bed came out of the sofa...too funny..will definitely stay again if we are in the area.Genuine Hotels.com guest review
"far to the station"
too crowdedGenuine Hotels.com guest review
"Very nice hotel"
Greeted warmly by staff upon entering hotel. I believe that it was Ryan that gave us a tour. Very nice profession young man. Everything was great with one exception. The breakfast food and delivery was very nice but sitting space was chaos and not well planned out. Room very comfortable and layout great. Definitely will stay againGenuine Expedia guest review
"Large clean rooms and friendly staff."
Rooms were very clean. Beds are comfortable. Breakfast included with stay is more than standard fare with different hot items daily such as egg, cheese and bacon on a biscuit, scrambled eggs and sausage, or various hot egg type sandwiches, along with yogurts, cereals, oatmeal, donuts, etc. Additional food and drinks can be purchased. Pool was clean […] and heated. Small gym included treadmills, elliptical, stationary bike and hand held weights. Will stay there again when in the north west side of Chicago. Read moreGenuine Expedia guest review
This was ideal for us because we had business near by. The hotel is lovely, with easy access to the expressway. You'll have to drive to get something to eat, but I would definitely stay there again, and will have to due to business. It is close to O'Hare Airport, but for downtown sites, it will be a bit of a drive, but you'll save money booking out […] of the city. Read moreGenuine Hotels.com guest review
"Nice hotel near Schaumburg"
Wonderful hotel. The room was awesome, especially the couch. Wasn't forced to sit on bed all night. Great for families and kidsGenuine Expedia guest review
just over all great hotel.the staff was so nice,the rooms were clean and lots of room..(free) breakfast was great lots of options.i would stay here again.Genuine Expedia guest review
"Nice, quiet ,and clean!"
The best hotel I have stayed in a long time.An excellent included breakfast,with a lot to choose from.Genuine Expedia guest review
Went great 3rd time staying at the hotel so I would definitely recommend.Genuine Expedia guest review
"Decent hotel close to O'Hare Airport"
Definitely it's worth it's price. Rooms was clean and well enough to stay for one night. Little space for breakfast with so many people in the morning.Genuine Expedia guest review
The bed was AMAZING!! Best night's sleep in a while!! Room was clean and very large. Only downfall, not a lot of storage. Three small drawers next to the bathroom sink and a closet with very few hangers. Other than that, loved it!Genuine Hotels.com guest review
"Good Breakfast. Nice room cheerful sraff"
That was very nice stay! Really nice bed with spacious room. All staff wekcomed us very well. Breakfast was Great!! No plastic nife and folk .Genuine Hotels.com guest review
Even though I was booked AND I had called at 6:30pm to inform them I was indeed staying there but would be checking in late, they gave my room away. The two of us were stuck sleeping in the handicapped room which only had a full size bed. The management was very nice to us the next morning.Genuine Hotels.com guest review
"Nice hotel near Chicago"
The hotel staff was awesome. The breakfast was better than expected. In addition to bagels and cereal, there were also hot foods like eggs and pancakes. The area was quiet. My only issue was the snow and that was not the hotel's fault. The drive was well plowed but because other guests parked funny parking was limited on our last day. However, a member […] of that awesome staff offered to move his car so I could park. I thought that was awesome. I would definately stay there again. Read moreGenuine Expedia guest review
We were very happy with our stay. The room was clean and the staff members that we encountered were all very helpful. Without a doubt we would stay here again!Genuine Hotels.com guest review
The room was in top conditions, I LOVE the glass shower doors, really fancy. I like that we didn't have to rent a mini fridge. The only thing missing was a microwave but it was well worth the money.Genuine Hotels.com guest review
Stayed this past weekend & had a great experience! Hotel staff is beyond excellent, helpful & accommodating! Breakfast was better then the standard "free" breakfast. Pool was warm & clean.Genuine Expedia guest review
I enjoyed the stay. It was only for an evening but I enjoyed the room and the staff was very good too!Genuine Expedia guest review
"Enjoyed my stay"
I found this location through hotels.com and this was a great choice for our weekend stay. I will stay here again when I return.Genuine Hotels.com guest review
Our stayed at the Hyatt was really good. The people behind the counter were very friendly and helpful. The room was cleaned, the pool was great. Breakfast was good though eggs were watery. We'll definitely visit this hotel in the future.Genuine Hotels.com guest review
Would highly recommend this hotel. The staff was friendly, rooms were very clean, nice and comfortable. The breakfast was excellent. A great overall experience!Genuine Hotels.com guest review
Great room. Great service. Great breakfast. Would definately stay again. Can't go wrong here.Genuine Hotels.com guest review
I normally stay at properties of a specific hotel chain so this was my first time staying at the Hyatt. It was extremely enjoyable & I will definitely stay here again!Genuine Hotels.com guest review
"Nice hotel and not too far from downtown chicago"
Hotel was clean, staff were nice and very receptive to requests or concerns, overall experience great! Would definitely recommend this hotel to anyone.Genuine Expedia guest review
Loved my stay, great service, definitely will come for another stayGenuine Hotels.com guest review
Everything was fine except for one lady on Saturday morning that was cleaning some tables by the lobby during the breakfast time and when I asked if the table was available she said a big NO and sent me and my family to eat to a boring conference room that was nearby when that table I asked was available. All employees should try to be nicer with all […] guest without any exception. I Don't recall her name. This was my first time in a Hyatt Hotel Read moreGenuine Hotels.com guest review
"Nice hotel, great rates"
Great staff, great rooms, highly recommend this hotel!Genuine Expedia guest review
I was immediately impressed by our room. Very clean and comfortable! Staff was incredibly helpful. I would recommend this hotel to anyone. Definitely will be coming back for another stay.Genuine Expedia guest review
"Staff was exceptionally friendly and helpful."
Staff was great. We had car troubles and they went out of their way to help our traveling, high school academic team get to its tourney. They offered to jump the car or shuttle us there and back.Genuine Expedia guest review
I thought it was worth it for the money that was spend. Pool needs updating. Breakfast was pretty descent.Genuine Hotels.com guest review
Room rate was reasonable. Surprised by updated room. Very clean. Beds were quite comfortable. AM breakfast had a good selection, but cooked items (eggs and french toast) were disappointing. Pool area could use paint and quieter exhaust fan. Overall very satisfied though.Genuine Hotels.com guest review
"Staff was Awesome"
Great friendly staff everything was perfect!Genuine Hotels.com guest review
"Clean nice large rooms."
I enjoyed the hotel, nice clean large rooms at great rates. Pool was nice for the kids, and the breakfast offerings were better than at most hotels. Staff helped me with last minute business related copies, etc. all very friendly.Genuine Hotels.com guest review
The hotel was clean, great breakfast, warm pool, great staff and convenient location.Genuine Hotels.com guest review
convenient location, great hotel staff, clean room, and comfortable beds. Love the pillows!Genuine Hotels.com guest review
Overall hotel provided very good service, we also requested late check out and there was no charge for that the only little thing was there was no microwave in the room. But besides that I would book there again.Genuine Hotels.com guest review
Beautiful room, great breakfast, will stay againGenuine Hotels.com guest review
"Nice place to stay"
Overall a good stay. Wish the bathroom was bigger but no complaints other than that.Genuine Expedia guest review
I would highly recommend this hotel to anyone. The room was warm and clean as was the pool. The staff...I can't say enough about them. They became our friends. They didn't hesitate to go that extra step to make our stay comfortable. Absolutely fantastic!!!!Genuine Hotels.com guest review
"excellent stay-bad internet"
I stayed with my wife and our 3 kids. We were happy, the room spacious and the staff was excellent. We each had some kind of device that connected to the internet and every one was slow. We tried to watch netflix and hbogo, and both had buffering trouble. This happens to be THE most important thing to us. But there can be several reasons it was bad […] so i will still give it 5 stars, but please look into having greater bandwidth or doing something to allow faster speeds. Read moreGenuine Hotels.com guest review
Excellent facilities, good breakfast, friendly staff. A little out of the way but worth the driveGenuine Hotels.com guest review
"Ruined Hyatt for me forever"
Terrible customer service from supervisors and management directly. Does not even have common courtesy to return a phone call inquiring about incidentals on hotel bill. Terrible food and all the morning staff did was complain about how much work they do compared to a neighboring hotel staff. This is not the environment I wish to stay while I am looking […] for a relaxing vacation. Before staying in this hotel I always booked at the nearest Hyatt to my destination. No more! Very unaccommodating! Read moreGenuine Expedia guest review
"Clean, crisp and complete"
Comfortable as soon as I walked in the door and stayed that way !Genuine Hotels.com guest review
We stayed 6 nights. Room was smaller than the picture shows, but we didn't care because it looked nice and clean. We got the room for $55 a night in Expedia before taxes. It is very difficult to find perfection, but if we paid $100 for the stay the flaws we experienced wouldn't have been that bearable. Breakfast was very disappointing. They say breakfast […] from 7-10 am. After 2 days we came down at 9:15 am and breakfast was gone. They didn't let us know. Many people was very annoyed with this. "Eggs" were ok but pancakes were the worst we have had. Orange juice tasted weird at first but the last day it seemed they open a new box because it tasted very good. Apple juice seemed to have been diluted. 6 days with this kind of breakfast was a little like a punishment! The gentlemen in charge of maintenance around the hotel were so kind and made us feel so welcome throughout all our stay. Housekeeping ladies were also very attentive. We found the front desk manager to be very unpleasant. The least he can do is greeting people at their arrival. We believe that they never changed our sheets in our 6 day stay. We would have been ok with that if our little boys wouldn't have throw up on our 5th night. We washed the sheets by hand as good as we could but what a surprise when we came back that evening to find our beds nicely made with the very same sheets! Since we were almost at the end of our stay we didn't say anything but what a disappointment. We enjoyed the pool very much. Read moreGenuine Expedia guest review
"Amazing rooms, awesome service"
My family and I were so happy with our stay, we will definitely be going back and refferring (: THANK YOU!Genuine Hotels.com guest review
"Great choice, but a little off of the beaten path"
This hotel was everything you'd expect from a Hyatt Place. Located in a nice, quiet area - felt safe. Hotel was very clean and well maintained. Free breakfast was superb and even had breakfast sandwiches. The hotel is located a couple miles from the interstate. Although it may not sound far, the speed limit is only 35mph and there are tons of traffic […] lights - so it does take some time to meander your way there. Read moreGenuine Expedia guest review
"Nice hotel close to the airport."
We had a 2 night stay. The room was clean and modern. The service staff was very polite and accommodating.Genuine Expedia guest review
"It is a very cleanse hotel, beds comfy"
Service was excellentGenuine Expedia guest review
The hotel staff was extremely helpful and friendly throughout the stay. The room was perfectly clean and comfortable. I did not have a chance to check out the pool or exercise room, but they looked nice as well. Breakfast was a little crowded, but there was a good selection of food. Wonderful stay!Genuine Hotels.com guest review
I love the breakfast at Hyatt Place. The room is comfortable too and the service is great.Genuine Hotels.com guest review
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