I reserved a non-smoking room and got a smoking roomGenuine Hotels.com guest review
Response by Anchor Inn Hi, So sorry that we were unable to accommodate your request. We are able to accommodate 99% of the time. Were you here on Valentines Day? If so, we were extremely busy and apologize for any discomfort.
I had to stay here for 5 nights while finding a new apartment. You get what you pay for and $120 night in ny for what you get here is not bad at all. Its no hilton but you get your moneys worth. Staff is super friendly and helpful. The immediate area is really decent and convenient everything you need is almost in walking distance.Genuine Hotels.com guest review
Response by Anchor Inn Thank you very much for your review.
Conveniently located, small, slightly stale smell to rooms but easily fixed by running AC. Comfortable bedsGenuine Hotels.com guest review
Response by Anchor Inn Thanks for reviewing us.
Great service great locationGenuine Hotels.com guest review
Response by Anchor Inn Thanks for your review. We appreciate your taking the time to review us.
"Long Island Getaway"
The hotel was very cozy - we really enjoyed the breakfast and the fact that we could just get up and not have to go out to a restaurant.Genuine Hotels.com guest review
"Basic but does the job."
If 1-2 adults need to stay for a day or two - the place is good.Genuine Expedia guest review
Great hotel for the price. Clean spaceous rooms with good customer serviceGenuine Hotels.com guest review
"Visit to New York"
We reserved a room on our way to the hotel. We were just looking for a nice, reasonably priced room for the night. Upon check in they couldn't use our Expedia reservation as their fax machine was down. This meant charging a night on our card and getting reimbursed the next business day. I cannot fault them, but it was a little inconvenient. While checking […] in, a young woman was complaining about a urine smell in their room. We didn't have any problem with the room. However a cleaning rag was left in the bathroom sink. The room was 79 degrees and we couldn't cool in down but by turning on the a/c. Shouldn't have to the third week of October. Although advertised, there was NO CONTINENTAL BREAKFAST. We went down the street to a diner. I would go again but might be inclined to look elsewhere first. This is in NY and there are options. Read moreGenuine Expedia guest review
"OMG This place was 100% the pits"
The room was completely disgusting. TV didn't work. Outside road construction noise. Toilet dirty. You wouldn't want to walk on the carpet with your socks off for sure. Stayed one night and refused to stay for the second night that was paid for. They would not refund the second night either.Genuine Hotels.com guest review
The front desk staff and housekeeping people were efficient..cheerful..kind and helpful. The rooms are adequate for a business travel. To raise the quality rating.... the rooms need upgrades in furniture (falling apart) and replacement of carpeting. Housekeeping must be provided with tools to be able to clean in corners.Genuine Hotels.com guest review
"Smell of smoke a problem? This place not for you."
The hotel is fare. We required a non-smoking room and our room was good in that regard but only because a door separated the "wing" we were in from the rest of the hotel. Some non-smoking rooms are in the other wing. That area, and the hotel itself, smelled of smoke from the moment you walked into the lobby. The carpeting in the rooms could use a really […] good shampooing. The bathrooms are very clean, a plus. The service staff is wonderful, very accommodating. The breakfast is quite limited. Don't have the "scrambled" eggs. They're not scrambled and no matter how hard they try, they are not even warm. The waffles that you make yourself, are good. The rest is standard fare. It's an okay hotel, you get what you pay for. Read moreGenuine Hotels.com guest review
Very Friendly environment, everything was clean, felt like home....would definitely come back...Genuine Hotels.com guest review
Room very cold night time, heater not working, and the biggest issus no crib for my babyGenuine Expedia guest review
"Can't find back my lost"
People there are nice. Breakfast is so so. Location is good. But, I left a plastic bag with three shoes in the room when I hurriedly checked out at 11.when I called at night to see if they were in lost and found. Nothing! So sad.Genuine Hotels.com guest review
"Not bad for the price."
We were really disappointed with the continental breakfast. The waffle maker was broken. My husband and I walked across the street to Starbucks. The room was neat and surface clean if you donot look too closely. We really appreciated the onsite parking. All in all it is not bad for the price.Genuine Hotels.com guest review
"Good place for a short stay"
In town with wife & kids for a wedding with a free day to explore NYC. Walked from hotel to Bayside station (LIRR) and took train into Manhattan and spent day walking around Times Square and saw a show before taking train back. Rooms were clean and served their purpose, though bathrooms are a bit small.Genuine Expedia guest review
"Good value for the money"
The Anchor Inn staff was pleasant, helpful, and knowledgeable which made for a welcoming experience. I made these reservations from overseas and the assistance both long distance and in person is worthy of a 5-star. The building is aged and small, but well kept. An unavoidable maintenance issue arose with the sink - a gasket aged out - and Anchor Inn […] managed it quickly and professionally without excuses that so many attempt rather than simply addressing the issue. Overall, I would return based on location, service, and dependable cleanliness. Read moreGenuine Expedia guest review
"Room too small"
Room with double beds too small. Carpet was dirty. Bathrooms nicely remodeled. Breakfast was not good. Had to spit out eggs tasted like rubber. If you're trying to visit tourist attractions in manhattan it will take at least an hour by car. Too much traffic. It's best to stay in Manhattan.Genuine Hotels.com guest review
I will never book again this hotel. We thought that for that price , at least it would be a clean hotel. Very dissapointed when got into the room. Carpet dirty and white dust all over sides and around furnitures. Bed skirt was torn and cought under the bed. We felt uncomfortable to get to bed, slept with clothes on ....Genuine Hotels.com guest review
"Find somewhere else"
Night manager was extremely rude, tried to put me in the middle of an argument between him and housekeeping. Room tiny, not space for a roll away. They shouldn't even bother with the continental breakfast; better off eating at a gas station. I would sleep in my car before staying here again. Maid was kind and helpful.Genuine Expedia guest review
"Adequate and clean"
The people at the front desk were nice and accommodating. The gym could use sprucing up. The bathrooms were renovated, nice and clean but a little cramped. Daniel mailed clothes that we left in the room. He was very nice and considerate.Genuine Hotels.com guest review
After Three weeks roadtrip in USA we finally got the last two days in New York waiting for the airplane to Europé. This Place was located near by busstop. But it takes one hour Before reaching New York City, with both bus, train and subway. Breakfast was okey, it could be better with the service there. Because the bread was always finished.... Otherwise […] the staff was really nice and helpful with Everything that we asked for. Read moreGenuine Hotels.com guest review
"Not fancy but very nice"
Staff looked a bit scruffy, but was very nice. Room was clean and spacious with nice new finishings. The bathroom was very nice, with granite countertops and nice shower. The only complaint was the bed was a bit hard.Genuine Expedia guest review
"Near to the Subway"
When we first walked into the lobby, the reception was nice and answered all our questions. When we first walked into the room, it was nothing like we thought it would look like based on the pictures we saw on the internet. It smelled very bad and it was very tiny. Once we moved everything in, we went back down to the lobby and told the reception that […] we want another room and that we are not happy with our room he said that we had to wait to talk to his boss in the morning. There were also other guests that had the same problem with their hotel room and asked for another. By the next day, we decided to stay in the hotel because we were going to just sleep there and be out the whole day. The smell went away, but not completely. Another bad thing about the hotel room was that we could hear everything from the other rooms. With my two children, it was very inappropriate and there was nothing we could do about it.Staff were nice and friendly and breakfast was very good. Read moreGenuine Hotels.com guest review
I needed to stay a night in Flushing after my cousin's wedding. Staff was friendly, room was nice, functional and clean. Location is close to Bell Blvd and walkable to 35th Ave. Overall Very Good.Genuine Hotels.com guest review
"met my general needs for family visit"
In general, the hotel provides a basic functionality. It isn't anything special. It isn't particularly special in any way. The best part was plenty of easy on-site parking. Starbucks across the street and White Castle two blocks away didn't hurt either. Basic continental breakfast was fine.Genuine Hotels.com guest review
The garage underneath tells about what a horrible experience you are about to have. I cancelled my reservation after the first night. To be fair, the price was the lowest in the area but when you see cheap price, remember that Santa Claus is a fiction. I will not recommend.Genuine Expedia guest review
The location worked out well for me, but the room had a horrible odor. Based on previous reviews, this wasn't a big surprise, but I will probably find a different option in the future.Genuine Hotels.com guest review
Response by Anchor Inn Thanks for the review, if you don't mind getting in touch with us so we can ID which room you were in so we can ensure that it gets a good deep cleaning and deodorizing. Thank you.
Fairly priced, but you get what you pay for. Room was superficially clean, but needed a deep cleaning. A/C filters were clogged. Breakfast room and breakfast was a joke. Poorly maintained, no coffee cups.Genuine Hotels.com guest review
Response by Anchor Inn Thanks for writing us and thank you for the feedback. We are in the process already of implementing more frequent deep cleaning in the guest rooms. With regards to the breakfast room, our guess is that perhaps you overlooked the coffee cup dispenser which is at counter level. When we redesigned the breakfast room several months ago, we took great measures to keep the room and counter tidy. In order to do that, many of the breakfast accessories are recessed into the front of the cabinetry.
"Stay couple hours waiting for P/U family Airport"
This was amazing, i enjoy my self a me and my husband take a relaxing day !!!!Genuine Expedia guest review
Response by Anchor Inn Thanks for staying with us. I believe you were with us for two nights. We are glad you enjoyed your visit. Please come again soon.
The room was dusty, and they have to change me from the first room the tv shows blurry. Also a lot of dust in the room and carpet.Genuine Hotels.com guest review
Price was good ... We moved there from another Hotel and it was a lot better .. The main street around the corner had a lot of nice shops and restruants... I'd stay there againGenuine Hotels.com guest review
Response by Anchor Inn Thank you and we hope to see you again shortly.
"Nightmare in smoke, smell and filth"
Dirty room No towels Carpet not vacuumed Only two pillows No blanket Smell of smoke Continental breakfast is fake food and muddy coffee Disgusting!!!Genuine Expedia guest review
Room smelled really bad. Spider in my tub. Cigs in the drawer pillows are amazing.Genuine Hotels.com guest review
Close to bus stop, train station, banks, groceries, restaurants, fastfood, any other kind of stores you name it. Hotel is nice, fancy, very narrow on the hall way. A bit confusing if you stay on the second floor because one door will get you to first floor but if you go to the other door you will go outside. Reminds me of corn maze. Good hot breakfast. […] Polite housekeeper. Clean room, bed and bathroom. Read moreGenuine Expedia guest review
I was given a room that was not ready, when I went back to the front desk they did rectify the situation immediately. The continental breakfast was just ok. There was no coffee cups, plates, eggs, when I was leaving they restocked the table.Genuine Hotels.com guest review
"Horrible & rude"
I asked the person at the front desk if I could have a lil extra time to check out. He flat out said no! Rude and with an attitude!! Some people just don't know what customer service is. SmhGenuine Hotels.com guest review
Staff are rude. Everything looks so out of date. Noisy!Genuine Expedia guest review
Response by Anchor Inn Thanks for your review. We will speak with our staff and train them better to listen to our guests request better. We are sorry that anyone was rude. As for the decor, we have just completed a complete renovation of all common areas of the building from top to bottom. We are sorry that your do not agree with our decorators taste.
No good place at all.. This is the worse Hotel ever that I had visited.. Within more that 30 hotels as business person easily I can rate this one as bad HotelGenuine Hotels.com guest review
Response by Anchor Inn Thank you for taking the time to write this review. We would appreciate some constructive criticism though so we know who we can improve in your opinion.
"Great hotel in Queens NY"
Hotel staff (evening and morning) were great. When I arrived there was a massive rain storm, but they have under cover free parking in the building with direct access to the rooms. There is no restaurant in the hotel but the staff recommended the place right next door (Pier 25A) - excellent bar/restaurant with fresh seafood. Also, I had to check out […] at 6AM and the free breakfast room isn't open until 6:30AM, but the front office staff let me in to get coffee and said I could get some food as well. The hotel's free WIFi has great coverage and was better than some of the paid WiFi in other hotels. Read moreGenuine Hotels.com guest review
Response by Anchor Inn Thank you for your wonderful review. We appreciate your taking to time to do so.
The room was small but adequate and also clean.The bed was very comfortable and I liked that you could open the window.Genuine Hotels.com guest review
Response by Anchor Inn Thanks for taking the time to review us. We hope that you stayed in one of our deluxe rooms with the luxury bedding as the bedding in most of our standard rooms is about to be changed.
Loved the oversiZed tub and the sliding door into the room. It was a little tight but its perfect for a simple night escapeGenuine Hotels.com guest review
Response by Anchor Inn We are happy to see that you enjoyed your stay with us.
"Ok deal for price"
The bed was so hard! The room was dirty and uncomfortable however it was much cheaper then other hotels close by. I would not stay here for pleasure but it worked ok for a business trip.Genuine Hotels.com guest review
Response by Anchor Inn We are sorry to hear that your bedding was uncomfortable and that the room was not properly cleaned. The good news is that we are taking in a delivery of new mattresses next week and we will talk with the housekeeping department about putting in a better effort in cleaning our guest rooms. Thanks for the feedback.
The place is a bit old and cramped. They need a new vacuum.Genuine Hotels.com guest review
Response by Anchor Inn Thanks for the feedback. We have some new vacuums :-)
"Great place for the money"
Clean room, close to stores, good eateries nearby.Genuine Hotels.com guest review
Response by Anchor Inn Thank you for your kind words.
Warm, comfortable room. Staff was very freindly, and helpful.Genuine Expedia guest review
Easy walking distance to restaurants and store. Short bus ride to mall and movie theater. Room looks nice but was not clean. Had to ask for room to be vacuumed again and vacuum doesn't fit into the edges of the room or under bed so you can see lots of dust and dirt which is not favorable. Bed mattress is very hard so that is something to take into consideration. […] I stayed in two different rooms at this hotel and both rooms had the same issues. Read moreGenuine Hotels.com guest review
"Just good for stay"
Some rooms are too cold night time staff is too mean and not kindGenuine Expedia guest review
Response by Anchor Inn We are sorry to hear that you felt the rooms were too cold at night. Many rooms have extra heat sources in them (in addition to the central heating system). We are always more than happy to accommodate requests for rooms with supplemental heat in them.
This Hotel is clean, Comfortable and staff is nice and helpful. For me the cleanliness is the most important and this Hotel is clean.Room and bathroom were clean. Breakfast hours are convinience and good choices. Friendly staff. Overall good. I will stay again in this Hotel.Genuine Hotels.com guest review
Bed was comfortable, pillows were a little flat but room was nice sized, bathroom was a little oddly positioned because the toilet was right behind the door. I overall liked my night stay and would definitely stay again.Genuine Expedia guest review
Response by Anchor Inn Thank you and we look forward to having you with us again.
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