I really cannot say anything terrible about the hotel. The staff was wonderful & very personable. It's just that the hotel needs a major upgrade in appearance inside. The lobby is very crowded & drab. The rooms are dark & the counter space for the sink are is non existent. Everything just looks so tired & out dated. The complimentary breakfast area […] is very small, crowded & the menu was limited. I had another option to go elsewhere for only $20 additional. We do wish we had done just that. Read moreGenuine Hotels.com guest review
This was a very nice, clean hotel. Everyone was friendly and helpful. My only complaint is that the walls seemed quite thin, which means we heard toilets flushing, doors closing and the neighbors showering.Genuine Hotels.com guest review
There wasn't any lotion and the dispenser for the shampoo and conditioner was a cheap wall unit in the shower that got clogged up. Continental breakfast hours were bad and the parking was not good.Genuine Hotels.com guest review
The hotel is very clean and the room and bathroom, the decor is fresh and new, the lobby area is impressive, glass elevator, nice seating in the eating area. Tried the gym, not bad [maybe not the latest equipment but it'll do for the duration of your stay]. Didn't try the pool [but it is indoor, so should be clean, looked it from a distance] There are […] clean towels provided in the gym and by the pool! The breakfasts and kick-backs 5:30pm - 7pm are worth it, especially if you have young children who are growing and need to eat! Internet connection was decent, not slow at all. Used the business center to print out our boarding passes for the flight back to the UK - they have a free computer, internet access and free printer and paper, no problem! Sodas/water and popcorn from 3pm - 10pm, while watching movies on the TV! Everything I've mentioned so far was FREE! FREE! FREE! Used the laundry facilities [had to pay, but it did the job, the dryer could have been more efficient, but hey, it's not 'home'. Sunshine and Annette are especially friendly, made us feel right at home and went out of their way to help us. Ideal location if visiting Lakewood Church at the Compaq Center, the Downtown Aquarium, Houston Shopping Outlets, or if you want to visit Downtown Houston, the Museums etc. The hotel was so nice that the family wanted to stay a few more days! If they are all like this, would definitely use this hotel chain again! Read moreGenuine Hotels.com guest review
Ideal for my business trip, having a great restuarant next door is a bonus!Genuine Expedia guest review
"Just what I needed..."
Having stayed here on several other occasions, I knew the location would be ideal for many of my meetings in the week, the free Internet and a gym are a big bonus... I'll be staying here again...Genuine Expedia guest review
"Great hotel for an overnight"
Just stopped on our way to San Antonio. Great meal, comfortable bed and nice warm hot tub. Everything we wanted.Genuine Hotels.com guest review
Time in Hotel is very good. Comparing rate, services are reasonable. For Korean, location is good because restaurant who serve Korean food is very near by Hotel. Morning meal is severed by hotel and dinner can be solved at the restaurant. One thing uneasy is window can not be opened and poeple just depend on air conditioner.Genuine Hotels.com guest review
"정말 편한 출장이었습니다."
사실 별 3개에 4점 초반대의 평가라 근처의 호텔로 갈까 고민도 했는데.. 출장 나온 곳과 거리도 가깝고 wifi/ 조식까지 되서 그냥 결정했습니다. 12박을 예약하고 앞으로 3일정도 남은 상태인데.. 정말 안락하고 좋네요.. 물론 호텔 수준의 시설은 아니어도 작지만 편한 헬스장도 있고 저녁 식사 (약간의 간식수준)도 제공하고.. 혹시 또 이쪽에 출장나오면 그때도 이곳으로 할 생각입니다Genuine Hotels.com guest review
"Sobre extender mi estadia"
El hotel esta muy agradable, lo unico que me parecio incomodo fue la forma en como manejan cuando un a un hesped se le olvida renovar la estadia. Me gustaria que me preguntaran o recordaran el dia que tengo que desalojar el cuarto en lugar de sacar mis pertenencias sin permiso y hacerme sentir mal por no habler reservado otra noche. Les recomiendo hacer […] una simple llamada al cuarto para rectificar o esperar a que llegue el huesped y ofrecerle otra noche de estadia sin tener que sacar sus pertenencias. Gacias. Read moreGenuine Hotels.com guest review
"Nice Place to stay"
09/13/14 Gopi R Bangalore, India
My first stay at Drury Inn was nice and surely I will consider this chain of hotels for my future travel. Rooms were big and nice. All services were included in the price (Wifi, internet, breakfast) and what was nicer was they also have free evening snacks with beverages. On both days I stayed there I could not take advantage of this unique feature of the chain and hope to do get a taste of it in the future visit. Renovation was underway but luckily it did not come in my way of good sleep. Braeakfast was normal to any other chain. The toiletries especially the body wash, shampoo and conditioner can be better. This would certainly make guest feel a 5 star stay at a 3 star price.
"Great hotel, good location"
07/26/14 vercan Monterrey, Mexico
Whenever we can, we stay at Drury Hotels. This one is well located for our needs, in the center of a triangle formed by the Houston Premium Outlets, the Katy Mills Mall and the Memorial Mall. As all Drury Hotels, you get free wifi, free breakfast buffet and free afternoon snacks and drinks, including beer and wine. We will definitely come back on our next visit to Houston.
"Great Place to Stay"
07/18/14 bobe2 Abilene, Texas
This Drury Inn was no exception to the hotel chain’s exceptional service, amenities, and value. Happy Hour with heavy Hors d’ Oeuvres. Hot breakfast with all the trimmings. Good location right on IH 10. Staff was super friendly and helpful. Room was very clean and quiet (We were on side away from freeway).
05/28/14 Nooney M Timbuktu, Mali
For the price, this is a great place to stay. The property is older, but it is well maintained and freshened continually to keep it current. Having the "Kick Back" with free food and free adult or other beverage is a great convenience for the business traveler who is looking to save time and have a quick dinner. Breakfast is convenient and has a decent selection to please all types of tastes. The staff goes above and beyond every day to make the guest stay as pleasant as possible. Rooms are very comfortable and the television has a large, varied selection, not the usual few regular channels, four movie channels and ten sports channels that is designed to please the male business traveler. I have tried other hotels in the area but keep coming back the Drury every time.
05/16/14 DORIS G Fort Worth Texas
Great price! great breakfast! Totally worth staying here when we go visit relatives that live in Katy. I would recommend bringing a harder pillow though for those who aren't used to soft pillows. Hubby forgot his pillow at home so had a hard time sleeping. But the recliner there is also quite comfy.
"Will stay here again."
05/01/14 TigerFloyd Baton Rouge, Louisiana
I was only in town for one night and this was the second time I stayed here for this one night event. Just like my first visit, check-in was quick and friendly. The room was clean and smelled fresh, and every employee I came in contact with, was very friendly and made a point to speak if I met them in the hallway. The breakfast in the morning was simple but had a pretty good variety of available items and they all appeared fresh and tasted good. The fitness/workout room was clean and all of the equipment was in great shape, and they had plenty of water to drink and towels available. The only negative I can come up with is that I went for a late dinner and arrived back at the hotel at almost 10pm, and all of the parking in the front and side was full. I had to park in the rear of the building which was a little to wide open to the areas surrounding the hotel, with easy access from the outside, at least by foot. My vehicle was not bothered and all was fine, but just felt a little uncomfortable when I parked and walked into the building that night. Overall, I would advise anyone who needs to stay in this area, to stay here. Don' t know if it was done on purpose, but I was given the exact same room that I had my previous visit, a year before, which was a nice room in a handy location for me.
"Great Stay, Great Price"
04/23/14 bbman362 Prairieville, Louisiana
Check in was very smooth. We were upgraded without asking. The suite was very nice. The bedroom was seperate from the living room. Television in both rooms. The living room had a couch, table and a rocker/recliner (very nice touch). The food was excellent for the 5:30 kickback and breakfast. The adult bevergages were small but they are free. At both meal times, the employees checked on us to see if everthing was good or if we needed something.
03/04/14 Right_Path Texas
I have stayed at many hotels, but I haven't ever run across staff that were so courteous, friendly and who worked as hard to ensure that their guests enjoyed their stay. I observed that every staff member - whether the managers, the front desk, the cleaning staff and even the chef spoke to every guest member and went out of their way to ensure that the needs of the guests were met. I was also impressed that that a small hotel staff could accomplish so much. Not surprisingly, the rooms were extremely clean. The breakfast and dinner were good. The indoor pool well kept and was very much appreciated by our kids. I guess if I could put my experience at in one word it would be "Phenomenal!"
"Reservation Fail, Smoky Room, Had to Flee"
12/10/13 orangeaurora San Francisco, California
I don't understand these great reviews. Then again, I didn't stay here very long. I specifically requested a nonsmoking room in the reservation. After checking in, we found the room to be very smoky. Called down to the front desk. The clerk said the hotel was sold out and that she would contact the manager and call back. After about 15 minutes and no call back, went down to the front desk to find out what was going on. She had not heard from the manager and had no other rooms to move us to. While she was pleasant and offered to comp us for the night, this was not acceptable to us. We requested a nonsmoking room for health reasons. We then spent the next hour on our laptop looking for another hotel nearby. As it turns out, this was not an easy task as every place in the area was also sold out. We finally found another place and canceled our stay with Drury. The room, btw, was quite large, with a sitting area separate from the bedroom. But the fixtures felt a bit old. And after being in the room for just an hour, we smelled of smoke and had to launder our clothes. FAIL.
12/09/13 Terri L Yorkshire, United Kingdom
We had rather middle expectations for this hotel, but it turned out to be a very nice stay! Nice room, very friendly and exceedingly helpful staff (mgr. and behind the counter). Breakfast could be better, but still friendly lady. Good, convenient parking, and there is an Avis within walking distance. Several restaurants within walking distance. A nice sleep.
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