This hotel stood out simply because of the staff. Every one went out of their way to make sure that our stay was pleasant... so many friendly,cheery people, very unlike the places where no one makes eye contact, treating you as if you are invisible. For breakfast, the lady in charge came out twice to ask if everything was to our satisfaction. It was […] a very busy morning and there were plenty of people there, all of whom were greeted.. The breakfast buffet was also far better than most that we have had... a greater variety of items, fresh food, items replenished constantly.... definitely a hotel I would recommend. Read moreGenuine Hotels.com guest review
The hotel is very clean and the room and bathroom, the decor is fresh and new, the lobby area is impressive, glass elevator, nice seating in the eating area. Tried the gym, not bad [maybe not the latest equipment but it'll do for the duration of your stay]. Didn't try the pool [but it is indoor, so should be clean, looked it from a distance] There are […] clean towels provided in the gym and by the pool! The breakfasts and kick-backs 5:30pm - 7pm are worth it, especially if you have young children who are growing and need to eat! Internet connection was decent, not slow at all. Used the business center to print out our boarding passes for the flight back to the UK - they have a free computer, internet access and free printer and paper, no problem! Sodas/water and popcorn from 3pm - 10pm, while watching movies on the TV! Everything I've mentioned so far was FREE! FREE! FREE! Used the laundry facilities [had to pay, but it did the job, the dryer could have been more efficient, but hey, it's not 'home'. Sunshine and Annette are especially friendly, made us feel right at home and went out of their way to help us. Ideal location if visiting Lakewood Church at the Compaq Center, the Downtown Aquarium, Houston Shopping Outlets, or if you want to visit Downtown Houston, the Museums etc. The hotel was so nice that the family wanted to stay a few more days! If they are all like this, would definitely use this hotel chain again! Read moreGenuine Hotels.com guest review
Ideal for my business trip, having a great restuarant next door is a bonus!Genuine Expedia guest review
Time in Hotel is very good. Comparing rate, services are reasonable. For Korean, location is good because restaurant who serve Korean food is very near by Hotel. Morning meal is severed by hotel and dinner can be solved at the restaurant. One thing uneasy is window can not be opened and poeple just depend on air conditioner.Genuine Hotels.com guest review
"정말 편한 출장이었습니다."
사실 별 3개에 4점 초반대의 평가라 근처의 호텔로 갈까 고민도 했는데.. 출장 나온 곳과 거리도 가깝고 wifi/ 조식까지 되서 그냥 결정했습니다. 12박을 예약하고 앞으로 3일정도 남은 상태인데.. 정말 안락하고 좋네요.. 물론 호텔 수준의 시설은 아니어도 작지만 편한 헬스장도 있고 저녁 식사 (약간의 간식수준)도 제공하고.. 혹시 또 이쪽에 출장나오면 그때도 이곳으로 할 생각입니다Genuine Hotels.com guest review
"Sobre extender mi estadia"
El hotel esta muy agradable, lo unico que me parecio incomodo fue la forma en como manejan cuando un a un hesped se le olvida renovar la estadia. Me gustaria que me preguntaran o recordaran el dia que tengo que desalojar el cuarto en lugar de sacar mis pertenencias sin permiso y hacerme sentir mal por no habler reservado otra noche. Les recomiendo hacer […] una simple llamada al cuarto para rectificar o esperar a que llegue el huesped y ofrecerle otra noche de estadia sin tener que sacar sus pertenencias. Gacias. Read moreGenuine Hotels.com guest review
"Good, Clean stay"
02/23/15 Sarah D Houston
Great value! This facility was a perfect fit for my business trip. It was close to my training and had a delicious hot breakfast. The road noise was a little on the loud side and I prefer a little stronger shower pressure, but overall a good, clean hotel. Nothing real fancy but definitely got the job done!
"Bad High School Reunion Turned Completely Around!"
02/11/15 Faye1951 San Antonio, Texas
We experienced a quick check-in. Our room had been newly renovated and smelled very faintly of paint. This place felt a complete 360 from the Six Motel down the street. It was quiet. We could hardly hear any hint of traffic from the congested street. I admit that it was difficult to get into like MJK636 mentioned--but we are from San Antonio. We can handle anything! There was food offered early in the evening and for breakfast. It wasn't bad--and it was FREE. If we wanted anything better, we would have cooked for ourselves and brought food. I will look for the Drury Inn wherever I need a place to stay in a big city.
"Not usual hotel"
02/11/15 sudaniel Hattiesburg
We rolled the dice on this suite hotel & came up winners. We checked in right at happy hour which equals free alcohol drinks & snacks. Room was very clean update with tasteful decor. It has 2 ac or heater units controlled by wall switches which was great. Micro & fridge, free wifi & parking. The free breakfast was tasty we had waffles. Would definitely try more Drury inns!
01/14/15 Ann C Indianapolis, Indiana
The staff was very responsive. After settling in our room, we realized that the toilet was leaking. It wasn't terrible, but felt we should report it in case it were to get worse. Rather than making us switch rooms, they opened the door to the unoccupied adjoining room so that we could use that bathroom during our stay. They also welcomed us to spread out our family between the two rooms. At the elevator on the way to breakfast, a staff member must have overheard my brother saying that he forgot his razor. Before having a chance to go into the little shop to purchase one, the staff member came over and gave him one. Breakfast was just what we hoped for, nothing fancy but more than adequate. Again, staff was very welcoming - offering to get refills of drinks and clearing our plates before we had a chance to toss them out. Parking was ample and felt secure. We didn't have a chance to check out the evening refreshments, pool, or exercise facilities. Without a doubt, we would stay here again.
01/10/15 MJK636 Saint Louis, Missouri
Accessing this hotel is NOT easy, and the staff while aware of the situation makes no effort to assist you in entering the property from the main highway. The place is rather friendly, maybe too, there were several incidents of street people in the hotel wondering through the halls, and at the buffet. Wake up calls were either not delivered or delivered late, the happy hour food was mostly non existent as was the service. Service in general was poor, 2 days to get a box kleenex then 2 boxes within 15 minutes, daily cleaning was fair but the room had remnant from someone else when we checked in. Safety, and service are important factors in travel and this hotel needs help!
"Friendly Staff, Convenient Location"
12/17/14 Ali M Cincinnati, Ohio, United States
This was my first stay at this location. I selected it due to its proximity to a client and my typical hotel was sold out. I have enjoyed Drury Inn's in the past and appreciated their practical, nice but not over the top decor and furnishings. I also appreciate the little things - free phone calls, happy hour, etc. I found this location to an ok option for the area. The front desk and happy hour staff were extremely pleasant and helpful. That tried to make things easy and enjoyable. My room was fine, appeared to be clean and comfortable. The bed/mattress in my room was ok. The wake up call was timely. The internet worked well. I had plenty of hot water. Parking was plenty and available. One additional note - it is very convenient to the highway but I never heard traffic noise once. I did hear a neighbors cell phone or possibly instrument playing all night but no traffic noise at all. I would advise that this is not a newly renovated location. It doesn't feel old and dark, but it's not new or modern if that's what you're seeking. I did see a pool and fitness area but I did not use them. There is a sports bar next door that serves decent food. We appreciated that it was easy to walk to and from.
12/15/14 pnkgirl Mobile, Alabama
I reviewed this hotel a month and a half ago but unfortunately my stay here on my current visit is drastically different. Hair that isn't mine was found in my bedding and it matched the hair in the shower. This leads me to believe that my king two room suite could have been cleaned better. My 2nd issue is the gym. There were no more sanitation anti-bacterial wipes so I asked the front desk. I was told that they were out and but they would send housekeeping in. I waited and waited, finally I went back to the front desk. The front desk called housekeeping again. The cleaning lady shows up with a dry towel and says "it dirty??". I DON'T WANT TO SIT ON OTHER PEOPLE'S BUTT SWEAT! Please don't waste my time! Next time I will go buy my own wipes ... Oh wait there won't be a next time because I will be staying elsewhere. You just lost a customer who stays at your hotel every month for 5 days at a time due to employee attitudes and it being dirty
"Clean hotel, good price, and very helpful staff"
12/07/14 cupcake32 nederland texas
I would visit this hotel again in the future. This is a very clean hotel and the price is good. The staff was very helpful and nice. I left a Kindle fire in the room. I called and a man named Joe answered the phone. He was so sweet and helpful. Joe and the head of housekeeping found my kindle fire and is shipping to me. Thank you so much.
"Good location for me"
10/28/14 pnkgirl Mobile, Alabama
I enjoy this Drury in Houston because it is less traffic and near where I need to be in the city. The staff is friendly and maintenance is quick if a problem. Yesterday I had a plumbing issue (non emergency) with the room and it took less than 5 minutes for them to come to fix the problem. I always stay here, and that has been the only issue to happen. The rooms are clean and they allow my cat to stay at the hotel, so I am happy
10/27/14 Roel D Houston
I have being staying with Drury Inn Hotels for some time now but I have to say the staff at this location were top notch. They were very friendly and the hotel was exceptionally clean. To the staff at this hotel keep up the great work!
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