"Good boutique style hotel"
It's a good value and gives you the feel of a boutique hotel without a true boutique hotel lobby experience. The only negative was the lack of sound insulation from the hallway, but I'm a heavy sleeper so I didn't mind it much.Genuine Expedia guest review
"Noisy and Smelly"
Even though the rooms and hallways looked clean, there was a muggy smell everywhere. It just didn't have the 'hotel' nice smell. We had to use our fragrances to freshen up the room. Also the room was very very loud, people running in the hallways could be heard loud and clear at night and early mornings. It was very very disappointing. No one was ever […] present at the main entrance to open the door and welcome you even when you had a bunch of shopping bags in your had you had to open the big giant heavy door yourself. When there was young door man at the door, he was texting on his phone...VERY Disappointing Stay! Read moreGenuine Expedia guest review
Response by The Sainte Claire Hotel Cyra, thank you for your feedback. I can understand why you were disappointed based on the experience you noted here. I will review with my team to ensure we learn from your stay. I appreciate your comments. Thank you, Brian, General Manager
The hotel is beautiful. Great location. I would recommend this for anyone.Genuine Hotels.com guest review
Rooms are clean, beds are comfortable and the staff is helpful. The hotel is charming but older and could use some upating.Genuine Expedia guest review
Response by The Sainte Claire Hotel M, thank you for the feedback - I am thrilled that you enjoyed your stay with us! Please note that we are currently renovating the hotel from top to bottom, so you will notice an "updated" hotel on your next stay with us! Thank you again, we look forward to welcoming you back soon. Sincerely, Brian, General Manager
"Great hotel close to many things"
AC was very loud and cycled often other than that it was awesomeGenuine Expedia guest review
"GREAT VALUE FOR THE PRICE"
Spent the night after a family Thanksgiving. Had not stayed here for several years. Remodeling and updates very impressive - especially the shower - awesome!Genuine Hotels.com guest review
This hotel has been very nicely remodeled in keeping with it's historic foot print. Rooms were very clean and even though the room and bathroom was small (what I would expect in an older hotel) the space, especially in the bathroom was used wisely and efficiently. Furnishings had an upscale feel.The small details were taken care of, plenty of outlets […] for gadgets, a sound machine and best of all, a waterfall shower head. The staff is just what you would expect at a nice hotel, accommodating and efficient. The Lobby and Lounge off of the front desk were beautiful and the architecture was gorgeous. I felt it was an excellent value for the money spent. Read moreGenuine Hotels.com guest review
"BEST LOCATION--no onsite parking"
Restaurant and bar are excellent; however, room service breakfast was lacking.Genuine Hotels.com guest review
"My thanksgiving trip home"
The staff was super friendly and helpful. William at the front desk checked me quickly and researched info I needed for help finding restaurants open on thanksgiving.Genuine Expedia guest review
"Bret concert and great hotel."
Very pleased with the hotel. We stayed one night to attend a concert at the HP.Genuine Hotels.com guest review
Very nice service - employees - room very clean easy to find location close to SAP centerGenuine Expedia guest review
Great place to stay in the heart of San Jose. Just a 20 min walk to the arena!Genuine Hotels.com guest review
"Quaint nice hotel"
Rooms were small but it is a old hotel. Renovations were ongoing and we were warned of noise during the week. Overall it was clean and personnel were friendly and helpful.Genuine Hotels.com guest review
The room was nicely renovated but a very small room, coffee pot was in the closet? Had to request towels bathroom was nice but a tight fit no room for anything. I also requested to have car pulled up by valet for early morning but they didnt do so, still had to wait for car.Genuine Hotels.com guest review
"Tom B - San Jose visit."
One of the nicest hotel experience at every level. Great staff, wonderful round and having Il Fornaio restaurant on site was a real plus.Genuine Hotels.com guest review
Just an overnight stay to see my favorite band and what a surprise,The Sainte Claire was incredible in every way. From the valet, bellhop, check in, the room, everything was 5+ stars!! I will definitely stay there every time we visit San Jose!!!Genuine Hotels.com guest review
It was a nice hotel. I had a quiet, spacious room - I would stay there again.Genuine Expedia guest review
The hotel was lovely and the restaurant was wonderful. The front desk staff could be more inviting to customers when asking for information,Genuine Expedia guest review
"Quality not worth the money. Won't stay again."
Booked "superior king room" through third party site for a single, Sunday night stay. Got a bland room on 2nd floor by conference meeting rooms, public restrooms and with no privacy through the window. A/C didn't work and had to open windows to cool it down only to smell cigarette smoke from employee break area outside. The hallway smelled of old grease […] and smoke. There were no hand towels or wash cloths provided. There was construction two floors up beginning at 9am we weren't informed of until check-in. The hotel wasn't that busy and I felt we paid too much for this room. All the other concert goers stayed across the street - so I can only assume they paid less. I won't stay here again. Read moreGenuine Expedia guest review
Older hotel and a bit run down. In need of some repairsGenuine Expedia guest review
"Sainte Claire Vecation"
My stay was wonderful, though I was a bit taken back from the lack of grooming essential items in the bathroom and lack of wine glasses/openers. Other than that the room was roomy and comfty. The front desk and the "runners" was very friendly to me and my partner. We had a great time.Genuine Hotels.com guest review
Pleasant to stay. My trip was less stress when I got back to my room.Genuine Hotels.com guest review
Nice trip walking distance to San Pedro SquareGenuine Hotels.com guest review
"Great Night Away after a Day of Business"
Really liked this hotel. Had an old feel, but the rooms were newly remodeled. We enjoyed an appetizer and cocktail in the lounge area that they brought over from the restaurant. Walking distance to some great restaurants. The only downsides were that the bed was pretty hard, and we had to pay $31 to valet our car. I know it is downtown San Jose, but […] those are close to San Francisco prices. Read moreGenuine Hotels.com guest review
"Great for non-partiers"
Quiet, clean and very friendly staff.Genuine Hotels.com guest review
"Beautiful outside not so hot inside the room"
The staff was very helpful and nice but you have to ask if you want a shower cap or a bathrobe. Parking is $31.00 per day plus whatever you tip the guys. Way too much! Rooms are just average, don't live up to the promise of the lobby.Genuine Expedia guest review
"Right in the middle of SJ"
Location is good. Very nostalgic feel to the hotel which is cool. You have to valet your car at $31/day, but at least you have in/out privileges.Genuine Expedia guest review
Just stayed at this hotel this weekend for a conference. They were very accommodating with a super late check-in. The room was very comfortable. Parking was $31 for overnight. If you need to go to San Jose, this hotel offered better rates than the others downtown. The one complaint, they are undergoing some, so you can hear that going on during the […] day (not at night). Read moreGenuine Hotels.com guest review
"The room was amazing and very comfortable."
I enjoyed my stay and will stay again. the parking was located near by and the event I was attending as within walking distanceGenuine Expedia guest review
"Beautiful place and good location"
It was great for my business and the food most enjoyable.Genuine Expedia guest review
"Good downtown hotel"
The hotel is undergoing a remodel and I was on a floor that was complete. The rooms are small but very clean and the new shower is great (rain shower and all). There are plenty of restaurants near by and so is the light rail. The hotel is an old building with character and is a great place. My only complaint is the room AC unit is very loud when it […] is on but other than that it is a nice place. Read moreGenuine Hotels.com guest review
"Over priced historic accommodations."
Room was very small. Renovation of hotel a daily liability. Restaurant provided good food and service. Bar facility inadequate.Genuine Hotels.com guest review
"Valet Parking fee And Convention Center fee"
Ok when booking room it should of mention that they don't have a parking lot. You have to used Valet parking for 31.00 and the hotel charge also charge a 5.96 convention fee for parking your car across the street. Hummmmm??? 149.00 for the room fee and all the other fees whooping total of 203.87... I felt RIP OFF.... Not good with all the fees.Genuine Expedia guest review
"Perfect place to stay near SAP Center"
Great time. Comfy bed. Walked to a concert at the SAP. Would stay there again for sure!Genuine Expedia guest review
Stayed for a 5k and a 1/2 marathon run for 2 nights. I'm giving it a 3.5/5 Stars. What's good: clean, comfortable, great location, 24hr gym, friendly service at the desk What's bad: 1 of the 2 elevators was not working, didn't provide any facial/bar/bath soap and had to call, provided cups and condiments but didn't stock the coffee maker and had to […] call. Hotel parking cost $31 instead of $20 at the convention center across the street. Last, did not allow us for late check out because of the race going on. In conclusion, those easy fix can change my 3.5/5 stars to a 5 stars if they can even fix half of those issues. Read moreGenuine Hotels.com guest review
loved the majestic history of the hotel. Very close to SJSU and nice restaurants. I would definitely stay there againGenuine Hotels.com guest review
"Close to Levi Stadium"
Great place to stay. A friend recommended the hotel and I plan to stay here everytime I'm in town for the 49ers games. Walking distance to some great restaurants and shops. Took about 10-15 minutes to drive to Levi Stadium. Friendly staff. Overall great stay!Genuine Hotels.com guest review
Everything about the hotel was absolutely perfect. This was the best hotel I have ever stayed at. The staff was friendly and helpful, it was in a perfect location, and the room was divine. The bed was comfortable and huge. The room was clean and beautiful, and the bathroom was amazing.Genuine Expedia guest review
"Love this place."
Service was impeccable: gracious, swift, delightful. Hotel is showing it's age with loud air conditioning and shower that drips for ten minutes after use from water in the pipes. Perfect location in downtown San Jose.Genuine Hotels.com guest review
"Excellent hotel for the San Jose Rock -n- Roll"
The rooms were nice and clean but a bit on the small side. The bathroom had the optional hand shower. It was the perfect location for the San Jose Rock -n- Roll Half Marathon. The start was only a block away as was the finish. I was able to go back to the hotel after I finished the race, shower, and then go back and enjoy the festivities! I highly recommend […] this hotel for anyone interested in doing the San Jose Rock -n- Roll half marathon. Read moreGenuine Expedia guest review
"Convenient to downtown"
Newly renovated rooms are great! Love the new shower!Genuine Expedia guest review
"Rock N Roll San Jose Half Marathon"
Nice hotel, old style façade with updated rooms. I was very pleased, we have stayed at some of the other hotels around this one. If I run again next year this will be my first choice.Genuine Expedia guest review
I was at a conference at convention center so this was very convenient for me. Great to have decent rstaurant forbusiness dinnersGenuine Hotels.com guest review
"Excellent location and amenities"
I had no experience with this hotel--had never heard of it. I really enjoyed my stay, and having El Forniao(?) as the in-house restaurant was excellent. I was aware of this chain, but did not realize that it was part of the hotel until I arrived .Genuine Hotels.com guest review
"Great staff, smallish rooms"
Very nice staff, beautiful architecture, convenient location. As is typical for many older hotels, the room was on the small side. Also, the downtown location is a bit noisy from the street (even though we were on the 6th floor) and being in the flight path of the San Jose International Airport. Those things we expected, so I gave high marks for this […] very nice hotel. Read moreGenuine Hotels.com guest review
"nice hotel, good location, terrible parking"
hotel was great, but i checked in late at night and had a very hard time finding parkingGenuine Hotels.com guest review
Used Expedia to score a Hotel for a concert being held at the San Jose State University Events Center. Since this was only a few blocks away, I booked it. BEAUTIFUl hotel.Genuine Expedia guest review
A room near us was playing music and partying after midnight and then at 5am we heard the conversation in another neighbors room. They were not shouting but they were loud enough to wake us up. I would have mentioned it when we checked out, but I was never asked how the stay was. Next time I will stay in more modern hotel with better sound proofing […] . Read moreGenuine Hotels.com guest review
Overall the hotel was nice and clean . However the lobby and hallways had a bad odor the entire stay . I also overheard other guests complain of the smell.Genuine Hotels.com guest review
excellent!Genuine Hotels.com guest review
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