"great location,on beach"
My wife & I were joined by our adult son & daughter & their 2 families; 3 street front rooms; total , 9 people ranging from 14 to 80 yrs of age . our families live in mid Florida & Brasil. hotel was fully booked each of 3 nights. Altho the hotel structure is older, 2 elevators work, pool & grounds appeared well kept ,beach access is via a coded locked […] gate;bathrooms have been nicelly upgraded, ours was a bit tiny due to bathroom door location blocking access to toilet or shower. Took a good while for hot water to get up to 6th floor. Street side room was quite noisy @ night due to poor fitting room door to hall ,older windows, no " black out curtains" & a largish open 'vent" in door to hall. I had requested a quiet, refurbished ,clean room on a higher floor. Staff were all pleasant & generally helpful.Parking available @ their lot or several municipal garages (our choice) Read moreGenuine Expedia guest review
"Very decent hotel for the price."
I so enjoyed my stay. It was clean just a litttle outdated. Otherwise it worked for me and my family. Would definely stay ther again.Genuine Expedia guest review
Experience was good. Quite impressed . Expected less . Pictures not always realistic but staff was pleasant . Room was upgraded at no charge .Genuine Expedia guest review
"NIce hotel, close to the beach. Great pool."
Beach/pool bar is limited. Indoor one is better. 2 for 1 specials (buy one frozen drink; get one) are kind of chintzy; small cups for a pina colada. Also, 8 dollars for 2 small styrofoam cups of weak coffee is a travesty!Genuine Expedia guest review
"Hotel is well located."
Hotel is well located, close to the beach, restaurants and shops. The only thing we definely not like it was. In the first floor there is a Tour Agency, don't buy any tours to Orlando we did and we had a terrible terrible experience they didn't tell you but this, but you will spend all day on the bus and only few hours at the Dysneland or Univiersal […] studios so please be sure what is the itinerary before you buy. Like I said it is a scam bus is picking people at every hotel until the bus is full and the same thing in the way back. We total spend 13 hours that day and only 5 hours at the park wich is nothin because there is a lot to see.... Read moreGenuine Expedia guest review
Employee was helpful.definitly we're coming back,because of the location.but the place need clean improvement.(hand mark at elevator,backyard need to clean,pool need to be clean and hall must clean ,too.Genuine Hotels.com guest review
Its basic, but good. Big room, clean. Great location. Beach straight out the back gate. Didn't use the pool but it looked fine. The tiki bar looks nothing like the photos make it look. And is not cheap, only let down for us really and the fact that you have to pay $30 to use 2 beach chairs and a umbrella each day (huge rip off)Genuine Hotels.com guest review
"close by but needs improvements."
surprised by hotel conditions... rooms are clean and comfortable but hotel facilities need help ( renew ) staff is somehow friendly and restaurant prices are good but they seem to have difficulties running everyday business.Genuine Expedia guest review
"Good value, great location!"
We had a great time; right on the beach, nice pool, shady hammocks, close to restaurants and shopping.Genuine Hotels.com guest review
Hotel was old and out dated. The room was somewhat renovated but not very well. The beds were comfortable - but that was the only thing we found nice about this hotel. Upon check in the desk clerk stated that there was a pool side bar that offered a happy hour hour from 5-6 where the drink of the day was FREE. However there was NO BAR poolside & the […] inside lobby bar was not opened til 7pm & no happy hour was offered. We had to walk to the neighboring hotel to get a beverage! There was a sign in the ONLY 1 operating elevator that also advertised the FREE cocktail - yet nothing was honored. The lobby was NOT air conditioned & only 1 elevator was working which took VERY long to wait on because the hotel staff used it mostly. There was a coffee pot in the room - but NO coffee to be found! When we went down to the lobby to ask for a package for the room - the hotel didn't have any & there was nothing being offered in the lobby till after 8am! The bellman was the only polite person that spoke to us the entire time or even acknowledged the guests! Read moreGenuine Expedia guest review
"GOOD VALUE FOR THE MONEY!"
PROS: location is great. Staff was fine, friendly. rooms are small but so are most in SoBe. Clean, nice linens, nice bathroom.we had a perfect view of the beach! CONS: the poolside is lovely, but the bar / restaurant was closed. and there was no one at the towel concessions for a long time, so we used, used towels and went next door to South Seas Hotel […] to eat and drink. other than that..... good place! Read moreGenuine Expedia guest review
"On the ocean, very close to Lincoln Road"
Great value for the $. Id recommend Yardbirds for dinner or lunch.Genuine Hotels.com guest review
"Staff are rude and hotel is old and stinky........"
Hotel service sucks! The staff members are rude ! Also don't get fooled by the pictures posted, hotel looks nothing like it . The balcony where I was staying at is the size of a closet and I'm not referring to a walking closet. I had a brick wall view . Go else where.Genuine Expedia guest review
"Decent hotel, nothing special."
The hotel doesn't look too great on the outside, but it's decent on the inside. You can tell they've tried to make some updates. It's small, the rooms are very cozy. The one thing I was really excited for was the bar outside by the pool/beach, however it wasn't open. It was within walking distance of a lot of cool restaurants, bars and shopping. It […] was as close to the beach as you could probably get, however this hotel is one of the only ones that didn't have chair/umbrellas on the beach. The other hotels will let you rent theirs for 5$/day. Overall it was pretty nice, not too much to complain about. I think next time I would probably pay more to stay at a little bit nicer of a place though. Read moreGenuine Expedia guest review
"is a clean and central place to rest few hours"
Price and location are unbeatable! Room I was in was clean and fut to my needs.Genuine Hotels.com guest review
"Clean, affordable beach hotel, great location"
From the front desk to the bellhop to the pool side bartender, everyone was genuinely helpful and friendly. Rooms were quaint but clean and fairly modern for the price. The only downfall was the absence of a refrigerator and noise from the hallway easily traveled.Genuine Expedia guest review
"Diamond in the rough"
Front desk were helpful. They answered our questions and gave recommendations. The employees went beyond the ordinary.Genuine Expedia guest review
"Good for the money"
The hotel was good for the money. I stayed in an oceanfront suite. The room was very nice, clean, and comfy. The view was great except for the huge crack going across the entire window. The window was also poorly installed as the wind would come through the sides and make a loud sound throughout the night. I didnt get the best sleep those nights :-(. […] The hotel was undergoing alot of remodeling. This caused the inside bar advertised on their site to be closed. There was a tiki bar outside but it was closed most of the time and opened randomly. I would stay there again but in another suite with a properly installed, uncracked window. Read moreGenuine Expedia guest review
"Charmin, great location and great service!"
This Hotel was much better than expected. I really enjoy that is a beachfront hotel. The room was recently remodeled and wad most of the things (except a fridge) that I needed for a very comfortable stay. I had a full view of the ocean even though my room was closer towards the street due to their very appropriate corner windows. The staff was very […] friendly and prompt to help me with any request I had. The location was excellent! about 1.5 blocks from Lincoln and right on Collins. Overall, I loved my stay and would totally love to stay here again. The hotel was a bit old fashion overall but that to me just added to the character and charm of the hotel. Loved it! I would like to personally thank the staff for being right on top and their friendliness! THANK YOU! Read moreGenuine Expedia guest review
It was a nice hotel the people was niceGenuine Hotels.com guest review
"Horrible hotel, but close to everything"
We had reserved a room with 2 beds however when we arrived they stated all they had left was a room with 1 bed, and told us it is because we checked in last!!!!!!!!! They gave us a roll away bed which was AWFUL!!!!!!!!!!Genuine Expedia guest review
"Web pictures of the hotel are misleading"
Overall unhappy with the stay at this hotel. Not very clean, no refill done until askedGenuine Expedia guest review
"Good and bad"
Good location and clean bedroom But: the building has a bad esthetic, noisy, small bathroom in a 270$ room! air conditioner broken. very expensive internet conectivityGenuine Expedia guest review
Was checked in quickly, and received an upgrade. We were upgraded to a great king junior suite with a recently renovated bathroom. The staff was great. Each evening there was a happy hour special to kick start the evening. The pool area was small, but relaxing, the hammocks were a nice touch. Amazing location near Lincoln Road with the beach in the […] backyard! There was a little construction, but it wasn't a nuisance. Hotel is a little older, but kept up nicely. Would definitely stay again! Read moreGenuine Hotels.com guest review
"Great for everybody!!!"
It was a great experience, but best of all is that this hotel is next to the beach, has a great pool, clean. I like the staff, very polite. I will come back one day!!!Genuine Expedia guest review
"ok for a short stay"
The hotel is in an original deco style building with old school miami beach charm and has a good 24hr restraunt just steps away across the street. this part is great. Beds and pillows are comfy. Walking distance to lots of shops & places to eat and close to the beach. I booked it for the courtyard and Beach style bar by the pool but that was not open […] when we arrived around 8p. The weather was perfect but the bar was closed and not a single person on the grounds. Only one person at the front desk taking care of everything frantic but friendly. The housekeepers were extremely noisy speaking back and forth down the hall in the morning, impossible to sleep through. A long black hair was stuck to the bathroom wall. There was mold growing on the door moulding in the bathroom. There is no parking so if you have a car its almost thirty dollars a day extra to park 2 blocks away. I have stayed at better historic places on south beach for less. For the price, plus parking fee and internet fee... I would not stay here again. Read moreGenuine Hotels.com guest review
"Good price but you get what you pay for"
Had a smoking room but no ashtray. My View was of another persons window. House keeping cam to my room and 5pm after I had come back for a nap. Had to pay $30.00 a day fore parking and walk a block and a half to get to me car. Also charged me $12.00 for internet. Price was good for being on the beach but I would have liked to pay a little more andGenuine Expedia guest review
Nicely sized-rooms, but thin walls with noisy slamming doors woke us during the night. Hit and miss front desk staff - some were helpful, others had no customer assistance skills at all. Food at front restaurant was the worst I have eaten in Miami. Recooked touch chicken, and old rubbery fish pieces in my salad. Thankfully, we were not charged for either […] dish. Pool area was okay, but in need of a renovation. Lots of kids enjoying themselves. New bar staff member complained to us how she had not been trained at all. Another negative experience. There are other hotels for the same price in the area which have got their act together a little more. Read moreGenuine Expedia guest review
The hotel self-parking was full when we got there so we had to park in a garage down the street that was cheaper. They let us check in three hours early. The room was clean and spacious with a great view of the beach. The pool area is nice, but lackluster. The staff is very friendly. Walking distance to great bars, restaurants and hotels for about half […] the price as some of the big name hotels on the beach. Read moreGenuine Hotels.com guest review
It was good for the price. The down side the didn't have air condition on and was humid and uncomfortableGenuine Hotels.com guest review
"Don't like it"
Tile floor in the room is a huge minus. The room is simply furnished. It is close to beach, but not the nice kind of beachfront. The hotel sits in a crowded street. When I got there, there was no parking in the hotel so I had to use valet parking next door. The front desk was not helpful when I asked information about additional parking space. I used […] Expedia blind bit and hated the hotel when I arrived, however, I couldn't make any change to my reservation. Read moreGenuine Expedia guest review
Staff was the best part - nice and friendly. The rooms have been updated and are nice, but not a window can be opened to enjoy the ocean breeze. Who wants a beach front (almost) room where you can't open a window! They have 20 parking spaces for 140 rooms. If you are lucky enough to get a space (I was), it is quite pricey and over a block away.Genuine Hotels.com guest review
"A true 3-star hotel in a great location"
Our room appeared newly renovated with plenty of natural light and windows that open. The hotel has it listed as a Junior Suite but I disagree by definition, nonetheless it was very clean with a tile floor, Jacuzzi tub in the far corner (not inside the bathroom therefore no door, no privacy) and a refrigerator sitting on the floor. We enjoyed the mainly […] city but also partial ocean view from our ever-so-tiny balcony. The worst about the hotel are the paper-thin walls - - - we heard the conversations from the hallway and every metal guest room door that closed on our floor with a resounding "clank and thud" noise which woke me up every time. Parking was disappointing- NO VALET OPTION - it's self-park only, walking a short distance (up Collins Ave 1/4 block, cross the street, and walk about 1/8 block), gated with a code, about 14 parking spaces total, and no attendant. The best is the hotel's location with direct beach access & lovely outdoor grounds to walk through on the way. I found the staff to be friendly & attentive-no complaints. I wouldn't pay top dollar to stay here but it's a deal if you find a 2 1/2-star rate. Read moreGenuine Hotels.com guest review
"Nothing but location"
Leaking ceiling in the bathroom. Noise in the room from outside all nite long. Dirty carpet. Outdated rooms, elevator, almost everything. Good Location! Close to beach, Lincoln Road etc.Genuine Hotels.com guest review
"small water, laundry not in the hotel"
laundry is bad,and is located across the street,not in the hotel. great location. small water in shower.Genuine Expedia guest review
"South beach Gem"
Got upgraded to the penthouse upon check in. Could'nt ask for anything more.Genuine Expedia guest review
Unlike other hotels south of here which are located west (towards the city) of the main road, hotel Marseilles is blessed because it sits east of it (towards the beach) and benefits from a decent pool and general hangout area (comes with hammocks under palm trees) on the beach side. I would strongly recommend this for someone who just wants to spend […] a lot of time on the beach/outside. In my view, the real cost per night should be $120-140 max for the quality. Parking -- extremely limited and valet; long term parking on the street is impossible. There is a garage on 16th street a few blocks away that will set you back $16 for 24 hours. In need of improvement: General areas like the lobby and hallways are extremely dated and not very appealing. You don't want to hang around indoors at this hotel. There is a bar/restaurant facing the street which makes for great people watching at night (if that is your thing) and a general noisy experience (especially in the morning, when trash and delivery trucks, buses, and the occasional hot shot on a motorcycle pass by). Decent breakfast, but on the pricey side; no restaurant in the area -- you will find plenty -- includes coffee in their $10-12 typical breakfast offering. A modest breakfast will set you back $20 with tip. Eat accordingly. No fridge in the rooms. Old TVs. Read moreGenuine Hotels.com guest review
"Great location great price"
Friendly courteous staff, very clean room, given an upgrade without asking for it. Located right on the beach. I would definitely stay here againGenuine Hotels.com guest review
The hotel is very outdated, I felt like I was entering the 20s era hotel, they are in process of remodeling back area of the lobby but it does not look promising our bathroom which was the size of a matchbox looked like it was just remodeled but who ever was in charge has no clue what a bathroom is for, they have this fancy and expensive looking sink […] which has no place to put a soap let alone a tooth brush, the positive thing was that the staff were very kind and friendly. Read moreGenuine Hotels.com guest review
"Good for the price"
Hotel is under renovation. We were lucky to get a new room. Service was good. Room was clean but a little small. Walk in closet was very helpful. The only problem was noise. But it is the problem for all old hotels.Genuine Hotels.com guest review
"For people who like noise and rude staff"
This is a good hotel if you want to be in the middle of the action. The noise from the street is incredible, especially on the weekends. The party goers and traffic is no stop all night and day. The staff was not very friendly or helpful, especially the front desk clerk. I was made to feel like I was bothering him by wanting to check in. They have no […] parking, but there was a lot a block away and it was fine. The room itself was very nice, very clean, everything that we needed. The smoke detector kept going off, I called to see if someone could check/replace because of the very high ceiling. No one ever came up so I stood on the table and tried to fix it myself. It was fine until 2am when I had to do it again. I needed this room because of the location, but I would not go back if I wanted a relaxing stay in Miami. Read moreGenuine Expedia guest review
"Good central location"
Hotel room was comfortable and conveniently located in the heart of South Beach. Building was being renovated at the time which sometimes made accessibility to floors and the beach cumbersome, but overall we had a nice stay and the staff was pleasant.Genuine Hotels.com guest review
"Great getaway for couples."
No complaints. From the moment we got to the hotel to the end of our stay everything went smoothly. The Front Desk were both helpful and they made us feel welcome. When we got our room I was happy my request for a higher floor facing the beach was honored. We also had just two minor issues when we checked into the room both which were handled immediately. […] Would I stay again at this hotel (Yes) Read moreGenuine Expedia guest review
Great location, staff is friendly, room was a nice size, king size bed and a good sized tv.Genuine Expedia guest review
"Cool place to stay"
Nothing better than being right in the heart of South Beach. Walking distance to all of the dining, shopping and club options. Nice art deco hotel. Yes its an old building but everything was very clean and the staff was friendly. We'll stay there again.Genuine Hotels.com guest review
Hotel is being entirely remodeled so there is lots of dust and corridors/elevators are totally trashed. Also, we found it hard to shower since there was almost no water running and AC extremely loud. Once the remodel is over, it's gonna be a great place to stay !Genuine Hotels.com guest review
"Great hotel, but construction work was a problem."
They should have told us they were under construction. Every morning at 7:30, the construction crews starting hammering, and sawing. The crew was hauling all kinds of stuff up the elevators, and many times we had to wait for a 2nd or 3rd elevator (which were also covered in dust and plaster), and the place to eat was on the street instead of the poolside […] where the atmosphere would have been more pleasant. They should have told us. Read moreGenuine Expedia guest review
"Right by South Beach for family"
Right by the beach, close to Lincoln park so great shopping, eating places including Starbucks and McDonalds.Genuine Expedia guest review
"Great placed for the Price"
They're upgrading the entire Hotel, they were putting in a new patio deck and upgrading the rooms, the only thing was that the bar and patio beach bar and grill was not open. Last year the hotel had alot more to offer. The staff were great always willing to offer help. The location of the hotel is great, short walk to Lincoln Rd,Genuine Expedia guest review
"cheap great local but noisey room. renovations"
booked for a cheap place near Ritz (where wedding we were attending was) so it was perfect for location. it's close to great food places but not quiet at all due to street noise. we ended up with a room facing the street up on the 8th floor (only 9 floors)...all back rooms/pool view were taken, they were nice trying to find us a quieter room but none. […] even with earplugs i didn't get a wink of sleep. too loud with the cars, music and motorcycles riding all night long. I'm a night owl but couldn't deal with the noise after 1-5am. Construction going on to the outside pool deck area so the pool bar and consession area were closed. access to beach right there, great but you have to pay extra to sit on a chair at the beach. Hammacks in back and it's quiet cuz no one is using the area. It's good for the price for a place to crash but not for light sleepers. Bar had tvs and pool table but nobody attending the bar all 3 nights (Sat-Mon). They staff is extremely friendly and I think all the renovations will be done and it'll make the place better but def a 2-3 star place. Not dirty just loud due to traffic. Read moreGenuine Hotels.com guest review
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