All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
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1741 Collins AveMiami BeachFL33139United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 349 reviews)

  • Bar and Beverages
    Bar is awesome
  • Location
    Great location
  • Service
    Fantastic service
  • Pool
    Ordinary pool
  • Vibe
    Decent vibe
  • Comfort
    Uncomfortable
5.0 / 5Outstanding
"awesome"
Awesome
Genuine Hotels.com guest review
Response by Marseilles Hotel
We like to see that our guest's stays were awesome more than anything else. Thanks for your comment and we hope you will come stay with us again.
1 night romance trip Jun 14, 2015
jose
US
4.0 / 5Excellent
"Beach Trip with Friends"
the hotel overall looked very nice, was clean and pool area was great. My only complaint was the beach service. you get 2 tickets and the beach attendant takes them even though they are used for your entire stay so you need to go back and get more from the front desk which was a hassle with the front desk. Location was perfect, right next to Lincoln road and on the beach. The pool area was beautiful and nicely decorated.
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank you for your kind review. We are glad that you were able to take advantage of the new pool area and the beach. After all it is the world famous South Beach on Miami Beach. We provide 1 ticket per day that gives you two chairs and one umbrella. You may combine all tickets at once however additional lounges will require additional payment to the beach staff. Our goal was for you to have a great time and enjoy your stay with us so we hope you did and will visit us again soon.
2 night trip with friends Jun 12, 2015
Nicole
US
5.0 / 5Outstanding
Great Hotel!!! Loved everything about it. Had a blast!
Genuine Expedia guest review
Response by Marseilles Hotel
Thank you for the superb comment. We are thrilled you had such a great time, and we hope you will visit us again soon.
Other trip Jun 14, 2015
A Traveler
US
2.0 / 5Fair
This was my 5th visit to South Beach and my first time at this particular hotel.
Genuine Expedia guest review
Response by Marseilles Hotel
Thank you for your feedback, and thank you for choosing Hotel Marseilles. We hope you will come see us again. Best Regards,
Other trip Jun 13, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Checking into the hotel was hard. I had put down a deposit to hold the room but upon arrival the room was not available. I spoke to two managers and still no room. They did take the resort fees off to accommodate me but I don't understand how hotels take your money for deposit but dont' have your room. The outside of the hotel in the back where is the pool is was very relaxing and love the pool area. The beach is convenient. The room was nice as well. I would revisit.
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank you for your kind comments about our brand new pool area and the beautiful beach. I do apologize for the long wait for check in. At least it is comforting to see that the managers tried to speed things up and accommodate the best they could. We all really hope you will come for a relaxing getaway once again. Best Regards.
3 night trip with friends Jun 6, 2015
Lori
US
4.0 / 5Excellent
"great girls trip."
The hotel was really good. Although it does not look like much on the outside, it was well worth it on the inside. The staff was attentive and polite. The pool and lobby locations were my favorite. Once the back part of the pool is finished it's going to be amazing. I would love to go back to see that. Enjoyed the happy hour every day, it got everyone downstairs and you got to mingle with others.
Genuine Hotels.com guest review
Response by Marseilles Hotel
It was a pleasure to have you. Thank you for the superb comments about our new pool and happy hour. The outdoor bar and cabana area is coming together real fast. Definitely come back again and experience all that we have to offer. Thanks again for writing. Best Regards.
4 night trip with friends May 27, 2015
Chivon
US
3.0 / 5Good
"Frustrating Hotel"
The stay was very frustrating our AC in our room was out the entire trip! The staff didn't really seem to think it was a big deal that out room was facing the sun and it was hotter in our room than it was outside. The carpets were very dirty; the location was great and the regular staff was very nice the hotel just could've been more accommodating as well as clean.
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank you for the review. We work very hard to make sure every aspect of the rooms is in excellent working condition. I wish this was reported right away, so any housekeeping inconsistency and AC issue described would be taken care of promptly. We take any technical defects or malfunctions very seriously. Our AC was inspected less than a week ago by certified technicians, and no anomalies have been reported. I apologize, and I hope you will visit us again so we can give you a stay that you deserve.
3 night trip with friends May 13, 2015
Jasmine
US
4.0 / 5Excellent
"Great value for your dollar"
I love this place, and the recent remodeling has made it an even better experience. The pool it GREAT, and theres even a free happy hour. What more could you ask for?
Genuine Expedia guest review
Other trip May 15, 2015
A Traveler
US
1.0 / 5Poor
"NO good"
Hotel had renovation, no valet parking and they directed us to next door valet parking and we got car after 45 minutes !!! I would claim back the charges paid I do not recommend this hotel to anyone.
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank You for your comments. The only renovations that are still in progress are at the cabana area, everything else is accessible and opened. I regret to see that the next door valet parking let you down. I apologize for any inconveniences this caused you. The only parking option that we offer directly through our hotel is self-parking and it is based on availability only. We wish you a better stay in Miami Beach in the future.
1 night romance trip May 4, 2015
A Traveler
US
3.0 / 5Good
I've stayed here almost every time I visit south beach, but unfortunately this visit wasn't the best. But on the plus side finally the pool is renovated
Genuine Expedia guest review
Other trip May 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay at Marseilles!"
We thoroughly enjoyed our stay at Marseilles. The hotel staff was so friendly and accommodating. The pool area was so nice. The back part of the pool area was under construction but it looks like it will be a really cool area when it is done. The beach was a lot closer than I thought it would be. I would recommend this hotel to anyone traveling to the Miami Beach area. Great location, great food at the hotel, and great drink specials. The only thing I would recommend is having more bartenders at the bar for the happy hour!
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank You for the kind words about our staff, pool and excellent central location in Miami's South Beach. Just steps to the beach, convention center and great places for fun and dining. It is always a pleasure seeing that our guests have enjoyed their stay with us. We can't wait to have you visit us soon and enjoy all that we have to offer.
3 night trip with friends Apr 30, 2015
A Traveler
US
1.0 / 5Poor
"Do not stay!!!!"
The hotel staff was NOT the friendliest. The room AC was broke and we called several times and they didnt seem to care. Nobody ever cleaned our room the 3 days we were there (we called and requested it several times). We had to ask 2 different times for towels. The final day we saw a roach in our room. We informed the front desk when we checked out and they didnt seem to care. I would never suggest anyone stay here!!! Horrible experience and horrible customer service.
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank you for your time to post the review. Foremost, I want to apologize that your described stay was anything but perfect. Comfort, cleanliness and guest service is our highest priority and concern with every guest, every time. We have attentive staff and management ready to respond day and night. Thank you for writing as it provides us with feedback and I wish you a better stay in Miami Beach in the future.
3 night trip with friends Apr 24, 2015
Jennifer
US
5.0 / 5Outstanding
"Excellent"
Everything was perfect.....not one complaint....i do want to thank mike at the pool.....he made 5 days by the pool special with all his attention
Genuine Expedia guest review
Other trip Apr 28, 2015
mario
US
4.0 / 5Excellent
"Nice hotel on the beach"
We enjoyed our stay. Loved the location. Hotel staff friendly. We loved the Complimentary beach umbrella and lounge on offer. Happy hour drinks is great . We were there as family. Saw other families around as well. Restaurant has kids meals and yummy deserts.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
The hotel is much nicer than it appears. It is in walking distance of everything and a short uber ride to everything else. The hotel is quiet and the $1 1hr happy hour is brilliant. I would stay here again!
Genuine Hotels.com guest review
Response by Marseilles Hotel
Thank You for your kind review. We are pleased to see that your stay was enjoyable. Indeed, our happy hour is a great way to start the evening here at the heart of South Beach. We hope you will visit us soon.
3 night trip with friends Apr 18, 2015
Shaun
US
2.0 / 5Fair
"Mildew bathroom"
No direct acces to the beach. Rooms very small, no fan in bathroom so it's musty and mildew. Hour wait for chicken fingers. Pool was closed. Upon learning overheard a conversation that the pool and exercise room in the hotel next door could be used. We were there for three days and no one told us that. Would never come back.
Genuine Expedia guest review
Other trip Apr 11, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel - great location on the beach"
Nice hotel. Good room for the price -- the pool was under construction (April 2015) so it was kind of a drag not having that available to us. When it's done it will be BEAUTIFUL. Fantastic location. On the beach. Next to Lincoln Mall Road and all the shopping in the high-rent area next to all the super luxury hotels. The sister hotel, the Dorchester, is across the street so we were able to use their pool. Also a cute hotel.
Genuine Expedia guest review
Other trip Apr 7, 2015
Eric
US
4.0 / 5Excellent
"Good choice!"
The hotel was in a very good location. The room was clean and the staff was really kind. Unfortunally the parking is expensive $35 per day. They have a happy hour for one hour and the drinks are free!!!
Genuine Expedia guest review
Other trip Apr 3, 2015
good
US
2.0 / 5Fair
"Not the best option"
It was a bad experience all around, mainly with the staff. Pool was closed all week and wifi rarely ever worked. Restaurant food was bad, slow and expensive. Not worth it. The only positive is that the rooms were big and clean.
Genuine Expedia guest review
Other trip Apr 3, 2015
Alex
US
2.0 / 5Fair
"Not a good value"
Not worth the price
Genuine Hotels.com guest review
3 night trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"Marseilles Hotel"
Arrive at 12:30 hoping for early check in. Was told to come back at 1 to check in. Arrive back at 2:15 and was rudely told there are no rooms available. The gentleman started typing in the computer and checked me into a hotel without further delay, therefore he was lying. Room was hot, AC didn't seem to work. Called the front desk regarding it and they said they would send someone up immediately. No one ever showed.
Genuine Hotels.com guest review
1 night trip with friends Mar 29, 2015
Zachary
US
1.0 / 5Poor
"Crappy hotel close to beach"
Very dirty and boring. When I was there the whole back area (pool, pool bar, lounge area, beach access) was closed off, but their prices still stayed the same.
Genuine Expedia guest review
Other trip Apr 1, 2015
Roberto
US
3.0 / 5Good
"Overall not too bad"
The room was clean an we had a nice view but could hear the people in the room next door and te pool was under construction while we were there. Not a bad experience but wasn't overly impressive either.
Genuine Expedia guest review
Other trip Mar 31, 2015
Amanda
US
1.0 / 5Poor
"Stay somewhere else!"
This hotel is absolutely awful, the only thing that is attractive about staying there is the location. The AC was broken, we called several times and nothing got done. Hotel staff accused us of somehow opening the sealed window in the bathroom to spray the outside of the building with water. All in all just a terrible experience, I wouldn't recommend this hotel to anyone.
Genuine Hotels.com guest review
2 night trip with friends Mar 25, 2015
Steven
US
3.0 / 5Good
"older/great location/pool unavailable/hidden fees"
It's a great location if you are just looking for a place to stay near a lot of great hotels and shopping. Hotels.com didn't say that this hotel had its pool area closed due to a rebuild and NO access directly to the beach. Very loud doors made it difficult to sleep but a little tissue in my ears made it better:) also, there was an additional "resort" fee of $10 per day that wasn't listed on hotels.com. Hidden, surprise fees are never a plus.
Genuine Hotels.com guest review
3 night business trip Mar 20, 2015
Elena
US
1.0 / 5Poor
"Miami Southbeach"
This was my first visit to the Miami Southbeach area and it was NOT a pleasant experience. The experience at the hotel, ruined it. Knowing that parking was going to be an issue, I specifically looked for a hotel with parking. Don't offer it and then say you don't have it or better yet.....give me the option to reserve ahead of time. The best is not getting the room I RESERVED AND PAID FOR and then get an attitude from the desk manager that they don't have another room....REALLY!!!!! The hidden fees were ridiculous. Don't offer a free Happy hour when you end up paying a resort fee that covers it. Oh and yes you will even pay the resort fee when you can't use the resort because the pool was not in working condition.
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
1.0 / 5Poor
"This place is horrible.."
As soon as I checked into this dive I had a feeling it would be horrible, this place looked run down, place wasn't clean, front doors look horrible, lobby looks old and run down, room was small, old,with tacky colors, there is no pool its completly under construction, access to the beach is walking onto the street in a bathing suit, this place should just close and renovate the entire Hotel, I immediately checked out of this dump, stay away. Not worth a penny. Owners seem to be checking people into this dive while they renovate, stay away.
Genuine Expedia guest review
Other trip Mar 24, 2015
Chris
US
3.0 / 5Good
"It was ok."
Impressive lobby. Small room and open bath room. Yes, there is no door lock. Not very good for family.
Genuine Hotels.com guest review
2 night trip with friends Mar 14, 2015
Aung Thura
US
4.0 / 5Excellent
"Best price for beach and urban proximity."
Great location, accommodations and value. Need to walk around block to beach but great people watching along the way.
Genuine Hotels.com guest review
2 night business trip Mar 16, 2015
Fred
US
4.0 / 5Excellent
"clean hotel"
Enjoyed our stay. Bathroom was a little too tight difficult to move. Hotel -or add for hotel- must clearly state valet parking is $35.
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
3.0 / 5Good
"Disappointment"
The actual hotel was not too bad we are from florida just going to spanish carnival so stayed here. they were under construction in the back so going to the pool was a no and you had to walk around to go to the beach. When we got there it was late and didnt understand why if pd in full there was a $150 deposit. I knew about the daily fees but i guess i missed the $150 in the fine print but the young ladies at check in were extremly rude about it which was very unnessessary.
Genuine Expedia guest review
Other trip Mar 16, 2015
Keyla
US
5.0 / 5Outstanding
"Nice hotel"
Nice place, walking distance to everything. Friendly staff and good sized rooms. Only problem was that the walls were thin so you could hear any noise on the corridor.
Genuine Hotels.com guest review
7 night romance trip Mar 3, 2015
Kelvin
US
5.0 / 5Outstanding
"Nice hotel, great price!"
Beautiful hotel, right on the beach and in the middle of everything! Shopping stores and restaurants right across the street. Ex: Walgreens, Lincoln Rd Mall, Zara. Parking is not included, but there is a cheaper parking garage on 16th street.
Genuine Expedia guest review
Other trip Mar 14, 2015
Ruby
US
3.0 / 5Good
Supposed to be on the beach,was not, was misrepresented online,was very disappointed it was our first vacation in 14 years.
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
US
3.0 / 5Good
"it was ok"
The walls were so thin, I thought there were strangers sharing my room with me! Earplugs help. Cute decor.
Genuine Hotels.com guest review
2 night business trip Mar 4, 2015
A Traveler
US
3.0 / 5Good
"Mediocre"
Staff very friendly, no access to the beach due construction work taking place near the pool area, to reach the beach had to go around from street. Towels are old, too small and discoulored, chairs on the beach old, dirty and very uncomfortable. Room was nice, looked just like the pictures, but celaning service very bad, also we had to ask for soap every day, they just wouldn't replenishe it, and towel two days out of four. We had to ask for the second coffee every day, two people in the room only one coffee. We had lunch by the pool once and food was very fresh. Overall it was just ok, they should upgrade to higher standards to be competitive.
Genuine Expedia guest review
Other trip Mar 13, 2015
Tania
US
1.0 / 5Poor
"Worst hotel that was definitely overpriced."
For two days the total cost was $596.00, definitely not worth it! It didn't have that "hotel feeling" at all. They didn't even have continental breakfast in the morning. I traveled with an infant and there were no microwaves in the rooms, therefore every time I had to heat a bottle I had to take it down stairs to the front desk!I had to pay $5.00 per night for a very small refrigerator.Also parking was horrible. The cost to valet (which was really my only option) was $35.00 per night. They tell you to call 20 minutes ahead in order to get your car, but it took them an hour ( blamed it on traffic). I was expecting a beautiful wide view to the ocean but I got a small window to look out. So much for ocean view! I would not recommend any one to stay here and would never book a reservation at this hotel ever again!
Genuine Hotels.com guest review
2 night family trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
Nice older hotel. We have stayed here a few times and it's always nice. Recently renovated. Our room was upgraded at check in which was great. Comfortable and clean.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Marseilles- inconsistent"
Been here several years ago...room great, Eric at poolside...Great, both bartenders Great! Construction and noise in back...still charged daily resort fee...total ripoff! Front desk surly! Unkind as I checked out would have been nice for woman to thank me for staying ... Just glared at me,, poor customer service at front desk! Great location and pool is beautiful though noisy. Happy hour is a great value!
Genuine Hotels.com guest review
5 night romance trip Feb 19, 2015
Beth
US
4.0 / 5Excellent
"Great place to stay in SoBe"
I have been visiting SoBe for 20 years on a regular basis. The Marseilles Hotel is above average for the price. There is a no host gathering in the bar each night. Be aware that area between the pool and the beach is under construction. The pool is open but you have to go on the street to get to the beach. I overheard somebody say it will be finished in April (2015). One thing I noticed is that all of the hotel staff seem eager to help, I spent some time at the pool and in the lobby before going to the airport, I was asked 4-5 time over a several hour timeframe if I needed anything.
Genuine Hotels.com guest review
1 night business trip Feb 17, 2015
Jeff
US
2.0 / 5Fair
"Booked room was not available"
We booked a junior suite for five days for our family of 3. We arrived after midnight after a long evening of travel only to discover that our room had been given to another party. We were initially offered an uncleaned room with two double beds. Ultimately, management remedied their error by placing us in a lovely suite in their sister hotel just up the street, The Dorchester Suites.
Genuine Hotels.com guest review
5 night family trip Feb 12, 2015
david
US
3.0 / 5Good
Great location in relation to the beach and convention center. Hotel was "remodeled" but still shows its age. Accommodations reflect the price of this hotel.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
Excellent location, clean hotel, friendly staff, great outdoor bar for people watching all at a reasonable price
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel feeling its age but is trying to be new"
Only issue was the beach access. It was advertised to have its own but instead we had to walk around to the street. Gave us complimentary chairs and umbrella which was nice if not for the rudeness of the provider on the beach.Everyone else was very polite and helpful with lots of youthful energy.
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
3.0 / 5Good
"Grandvw"
Bathroom in Poor shape
Genuine Hotels.com guest review
1 night trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
Nice clean room. For some reason room service kept forgetting to give us fresh towels.
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
US
3.0 / 5Good
"Okay for a night or two"
This was a last minute convenient stay. No complaints at all!!
Genuine Hotels.com guest review
1 night trip with friends Feb 8, 2015
Leslie
US
4.0 / 5Excellent
"New pool, weak on hot water."
New pool, weak on hot water. Also began construction early in the morning on other side of bedroom wall. And no one was aware of the construction at front desk.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
4.0 / 5Excellent
"Great accommodations and close to everything."
We had to book the hotel last minute and enjoyed the accommodations. Staff was great and nice outdoor restaurant and in door bar area was cool.
Genuine Expedia guest review
Other trip Feb 10, 2015
Eddy B
US
5.0 / 5Outstanding
great location! very nice, friendly and comfortable enviornment. pool was ready & promised to be open on the day it was scheduled, complimentary water was giving by the pool.. happy hour was great only $1 from 7-8pm and that was for the TIP ONLY!
Genuine Expedia guest review
Other trip Feb 9, 2015
jo
US
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