"Excellent Location - Great Service"
We liked the location very much, just down the street from the subway stop. The staff was very friendly and helpful and the room was very comfortable. We really had no complaints at all about our stay and would definitely stay here again.Genuine Hotels.com guest review
"Not a 4 star hotel"
No luxury here. Small room and nothing special. Would be fine if rated 3 stars.Genuine Hotels.com guest review
"Great value, great location"
We thoroughly enjoyed Hotel Nestroy -- the suite comfortably accommodated our family of 4, the staff was very pleasant and helpful, the location was outstanding and we got great value for the rate we paid. We were 2 minutes to a metro station and a 15-minute walk to the heart of the tourist district. We were directed to a lovely restaurant about 3 blocks […] from the hotel our first night, away from the bustle of the old city/tourist zone...but close enough to stroll in for a nightime gelato with the crowds after supper. I'd book it again the next time we're in Vienna. Read moreGenuine Hotels.com guest review
"Very good hotel"
We were very happy. Easy parking and access to mass transit. Nice hotel.Genuine Hotels.com guest review
Highly recommended. Reasonably priced for a great hotel, and nicely located between two subway stops.Genuine Expedia guest review
The surrounding neighborhood is not bad, but the proximity both to the city center itself and to major metro lines made it very easy to get to the most attractive areas and sites very quickly. The hotel itself was new, attractive, and very clean. We will definitely consider staying here again on our next trip.Genuine Hotels.com guest review
"they made concert and tour reservation for us."
Excellent clean room and great hot breakfast, easy access to downtownGenuine Expedia guest review
We liked the hotel, very friendly staff. Good location, free internet.Genuine Expedia guest review
"Nice clean and well located"
We were very pleased with our stay at the Nestroy. It is located 2 blocks from two different underground line in a quiet side street. It was always kept very clean, and we found the room spacious. Can't comment ont the restaurant or breakfast as we always went out to eat. We would return in a heart beat.Genuine Hotels.com guest review
"Convenient to historic area"
The hotel front desk staff were a little "stiff" and formal but we were very pleased with the hotel. It was very easy to either walk to the sights or to jump on the U-Bahn which was only three minutes away. Neighborhood was fine and the cleanliness of the hotel was excellent. Given the nightly cost relative to other hotels where we stayed while in Europe, […] a complimentary breakfast would have been very welcome. Sixteen Euros per person is steep for the morning meal. Would highly recommend this hotel to anyone looking for a clean, convenient and fairly priced place to stay while in Vienna. Read moreGenuine Hotels.com guest review
"Really cute hotel close to downtown!"
I just went to visit Vienna with my mom, a trip she had been dreaming about for years. The hotel was very easy to locate, close to 2 train stations, and only a 10 minute walk from downtown. I preferred not to stay in downtown as it gets loud and crowded and hotel Nestroy was perfect. The room was not very big but it had everything we needed. Room service […] was great. The staff was always very friendly and helped us with luggage, with finding transportation to different locations, and answering all our questions. I would definitely recommend hotel Nestroy to anyone who likes a more relaxed experience just minutes from all the sightseeing and crowds, with a more local feel and all the amenities. Walking to and from the downtown was never a problem as we felt really safe at all times in Vienna. The hotel is also very modern and up to date, very clean, room cleaning daily unless you request a day to be skipped in which case you get a 5 euro credit towards anything at the bar. It was really a wonderful stay! Read moreGenuine Hotels.com guest review
"Nice hotel, but very rude front desk staff..."
This is a nice hotel, but blessed with very rude front desk staff... men and women, all extremely factual, and unkind. Their poor attitude comes through when exchanging USD for Euros, or when asking about where the bathroom was after having travelled for a whole day, or what the breakfast arrangements are, or which way is the city center, or anything […] about regular housekeeping, the hotel staff is short, strict, very unkind, no smiles and no helpful attitude at all... AND I spoke to them in fluent German, not English! In many cases they could not give me a receipt (e.g. when exchanging USD for Euros)!!! Amazing!!! The rooms are clean, small but not too small, cleaning staff are VERY kind and helpful, also good location, about 20 mins walk from Stephan's Dome and the center of Vienna. I plan to return, nevertheless the front desk staff need serious retraining in terms of how to treat guests!!!!! (I travel all around the world, and I am a professional engineer in the USA.) Be prepared! Read moreGenuine Hotels.com guest review
Great location by Taborstrasse U-Bahn. Super E-Z access to S-Bahn (S7) to airport. The downside is not many amenities in the neighborhood.Genuine Hotels.com guest review
Hotel is too close to train station and city center. It is not necessary to have Breakfast in the hotel. You can have the same Breakfast for10 EUR .Genuine Expedia guest review
"Great stay in Vienna"
Our stay with Hotel Nestroy was wonderful. When we arrived we were greeted by the friendly staff. Check in was quick and easy. Since we are Expedia Elite Plus members we were upgraded to a suite which was amazing! It was like home away from home. The suite was clean and the bed was very comfortable. The hotel is located in between two metro stations […] so it is easy to get around and enjoy what Vienna has to offer. They are both less than a 5 minute walk. It is in a great neigborhood with grocery stores and restaurants nearby. The only complaint we had was the cost of the breakfast which was 17 Euro per person. Granted it was a pretty nice spread: bread, meat, cheese, yogurt, veggies, fruit, cereal, coffee, tea, and juices. We ended up eating there 2 of the 5 days we stayed but would have been happy to pay 10 Euros at the most. Overall, Hotel Nestroy was a great stay and we would definitely stay there again. Read moreGenuine Expedia guest review
"Cool and stylishly modern"
This hotel is very convenient to two subway stops which take you directly to the city center. Got a 72 hour metro pass and went as we pleased. Great way to get around and easy. The hotel has a small bar. We opted not to get the breakfast there as there were plenty of pastry shops around and for the 17 euros the hotel wanted to charge for each person […] we were able to get breakfast for a quarter of that. The staff were friendly and helpful. Read moreGenuine Expedia guest review
Everything was good!Genuine Hotels.com guest review
"Great Hotel for Tourism"
Really nice hotel, location is not that far away from the center, by the metro. Just a couple of blocks away. It has no restaurant, but there are a couple nearby, so that was not a problem. Service is really good, personnel professional and courteous. Awesome rooms.Genuine Expedia guest review
"Deceant Business Hotel but NOT A 4*"
Hotel needs an urgent make-over. From the pictures on the site you're definitely mislead. Rooms haven't been renovated in the last 20 years, ubber kitsch, super bad lighting .... Stuff is friendly and helpful.Genuine Hotels.com guest review
"A little out of the way"
This hotel is a little outside the main tourist attractions, although convenient to the underground. It is an old building and we had to carry our suitcases up 2 flights of stairs. The rooms have not been updated in some time. Overall, I thought the rate was high considering the type of hotel, the location, and the fact that breakfast was not inclu […] ded. Read moreGenuine Hotels.com guest review
I booked the hotel online for the first time, for the price I paid I expected the standard Bed, TV, Bathroom type room. However, what I ended up with was a 1.5 bathroom loft, with a living room and a sitting area. I was pleasantly surprised especially since I booked the cheapest room that they had available. The hotel was in a nice location it was about […] 2 subway stops from Stephens plaza which is in the main center of town. The only down side is the hotel does not have a full kitchen and so the menu items for a late night snack were very limited. The staff was very nice and helpful. If I stay in Vienna again this will defintely be on my top 3 hotels to stay at in Vienna list. Read moreGenuine Hotels.com guest review
"Nice alternative to expensive hotels in town cente"
The staff was very helpful and accomodating. Loved the location, close to metro stations and an easy walk to town center. Would definitely stay here again. Value to location was great deal.Genuine Expedia guest review
"Excellent value for high quality, location"
Some Reception Staff were gracious and helpful, some were less concerned about helping with questions. The room was lovely, large, immaculate, excellent lighting, large and wonderful bathtub, good towels. One reviewer says beds are too hard---well, it is a platform bed. If one is corpulent then the mattress might not have enough thickness to support […] that weight. I found the duvet to be delightful, the bed very comfortable, and with superb reading lights on both sides. The breakfast buffet is superb-----the best I have ever enjoyed in Europe at a reasonably priced hotel. As another reviewer noted the location is excellent. One is close to the U station and there are excellent reasonably priced restaurants within a few blocks. I will stay there again when I return to Vienna. Read moreGenuine Expedia guest review
Very nice hotel and close to city center. About 10-15 minutes walk. A little hard to find if you are driving but hat is because the streets in Vienna are small and close together. All except one staff very friendly and helpful. We highly recommend this hotel.Genuine Hotels.com guest review
"Conveniently located close to subway"
Large, clean room with modern bathroom. Did not include breakfast and parking was an additional 20 euros per day that they did not disclose upon registration.Genuine Hotels.com guest review
We just returned from our trip to Vienna. What a beautiful city! We arrived and had two GPS devices and it still took us 45 minutes to find this hotel. Once we found it, the staff was wonderful and the hotel was very comfortable. The location was great and in walking distance to town and cute little places to eat breakfast. We ate the first morning […] in the hotel which was very nice, but expensive. I would stay again when in Vienna. Read moreGenuine Hotels.com guest review
"No complaints. Didn't explore it much."
Comfortable bed. I basically just slept so didn't experience much of the hotel; however, I can say I slept quite satisfactorily.Genuine Hotels.com guest review
"Where was the luxury?"
Luxury hotel? Not in the least. Clean and somewhatmconvient, yes. Arrived at check in to be told our room was across the street in the other building. By the way all services were in the building with the check in desk, not really a lobby. When we then took our luggage across the street we found the elevator stops between floors. So you have the chocie […] to either carry your things down a flight or up one. The room we had reserved was very small and the carpet was in need of at least a good cleaning. This was NOTHING like the rooms I had seen on line. We then went back across the street to see if they had any larger and perhaps better rooms we were told we could upgrade by paying more money. This felt wrong. We agreed to take the larger room so we had to move all of our things back across the street. Now, this room was larger and it had a laminate floor; not dirty carpet so these two things were an upgrade. The decor was early dorm room, tolerable; the picture must be clear. The breakfast, which came with the upgrade was disappointing, after having spent 3 weeks touring Europe in true luxury hotels. The staff was just above standard when comparing to all the others we dealt with on this trip. If you are OK with an adequate place with NO luxury amenities you will be fine here . We would rather have paid more money and gotten a true value for what we spent. This was entirely too much money for the lack of amenities, comfort, etc. No elegance, no charm. . . . Read moreGenuine Hotels.com guest review
"family vacation with 2 teenagers"
Hotel was great, clean, renovated and room was large when compared with oyhervroom in big European cities . Close to tram and metro station and walking distance less than 10 minutes from old town and Ringstrasse breakfast was not included and to get a better price for it we had to prepay for minimum 3 days breakfast, and it was on the pricy siteGenuine Hotels.com guest review
The hotel has good renovated rooms and old (bad) rooms. We booked 2 rooms - one was renovated and good and the other one was a disaster. The night staff were unhelpful, not freindly and not polite but the day team were very helpful and helped us to move to another much better upgraded room. If you wish to stay in this hotel (which is in a very good […] location) make sure you are going to receive the a renovated room in the main building and try to check -in before the night shift begins. Read moreGenuine Hotels.com guest review
Great amenities, clean, comfortable, close to the Underground!Genuine Hotels.com guest review
Comfortable hotel. No breakfast included. Pricei breakfast. Location a bit far from center.Genuine Hotels.com guest review
The room furniture & decoration didn't fit 4 stars hotel and below average! The curtain has no black out so we had a hard time at sleeping as the room was full of sunlight early time every day !! They took 50 € upon check in although we payed our reserved room and we did not take it back even after check out! Expedia mentioned that we have breakfeast […] but they denied. It was a bad experience to spend a time there Read moreGenuine Expedia guest review
"A good hotel in a busy capital"
overall the hotel is good, has an excellent location on a calm street and next to train station, rooms are spacious as well as the bathroom. the hotel offers a free internet service which i enjoyed very much, i used to plan day by day where to go and how to reach there along with reading all reviews of previous people who visited the attraction or […] the restaurant...etc however, the mattress is thin and hard and the bed gives noises whenever you move. plus the coffee bar is poor, they put one piece of every kind (they offer 4 kinds only) while we were a couple in the room. The house keeping knocks on the door and open right away without giving a chance to the guests to open the door! this i hate very much. Read moreGenuine Expedia guest review
It was easy to learn how to get around. Of course it would have been nice to stay right downtown, but the price is a lot more. So for the lesser price, we stayed in a very nice place with air conditioning and spent more time walking. It was a good trade off.Genuine Expedia guest review
The one front desk guy was pretty snarky, but still helpful. The rooms are very nice.Genuine Hotels.com guest review
The room was adequate in size (expected for Europe vs USA), and was very quiet. The quiet surroundings were very much appreciated after exhaustive sightseeing. The staff was friendly and knowledgeable. They were a big help in obtaining tickets to a Vienna Orchestra concert. I would stay here again!Genuine Hotels.com guest review
The room was modern and clean and the staff very friendly and helpful. There were available computers too. FYI, this is a perfect hotel for anyone who wants access to fantastic Kosher restaurants (at least 5) and food stores. It is also very accessible to the center city (10 minute walk) and 2 subway stations.Genuine Expedia guest review
The hotel staff kept the place clean and friendly, but the location was too far from the city center to enjoy Vienna. The room size was incredibly small. If you must book here, get a larger room than you think you need. Otherwise, I would recommend getting a hotel closer to Vienna's ring or Stephansdom.Genuine Hotels.com guest review
For us the location wasn't a show-stopper, but if you want to be right in the middle of things, then choose another hotel. Room somewhat small, and I still don't understand why we cannot find a whole queen or king bed instead of 2 twins pushed together.Genuine Hotels.com guest review
Great place to stay. Very clean. Hotel staff is very helpful. Within 10 min walk to town center. There is tram line and metro station nearby.Genuine Hotels.com guest review
"disappointed about the accommodation"
the hotel nestroy is a 4-star hotel but it seemed more to be an 2-star hotel, at least the part of the hotel we stayed in. the main building of the hotel looked very nice but as we arrived they told us that our room is on the other side of the street and this building was quite old. the room was clean but the furniture was quite old-fashioned as well. […] all the furniture were made out of burl wood. the light on the ceiling wasn't nice looking at all, it reminded me of a neon tube. the bathroom was quite nice though. huge mirror in which you could see yourself while taking a bath. :-) to summerize: we payed too much for a room like this but the area where the hotel is situated is great. just a few minutes to the next underground station and not far from the prater! Read moreGenuine Hotels.com guest review
Hotel location was very good; 15 minutes walk to get to the Stephansdom, a very popular destination. I loved the tea and coffee set available in the room. There is no bath tub and the shower space is a bit tight. The room was spacious yet somehow old. I did not eat at the hotel therefore no comment on the food.Genuine Hotels.com guest review
Why is the name of the hotel different then where I actually stayed... I would fix that on hotels.com... that is just unprofessional...Genuine Hotels.com guest review
"Convenient, decently priced upscale hotel"
This hotel is close to two U-bahn stops, Taborstraße and Nestroyplatz, both within a 5-minute walk, and thus easily accessible from the airport (you can take the S7 train into Praterstern and then take one stop to Taborstraße or walk for about 15 minutes). It's also easy to walk downtown, about a 20 minute walk. The hotel staff is friendly and helpful, […] although I can't say as much for the map of the city we got--it's a huge map that's kind of impractical to take out on the street, and at the same time, some of the tiny streets are written in such small print that it's difficult to read. The room itself was wonderful, very comfortable beds, quite clean, a minibar/fridge we used to stock some breakfast items, even a flatscreen TV with HDMI jack (which we couldn't use, not having an HDMI plug--but it was still sweet!). The neighbourhood itself isn't bad, either--a little quiet, so I wouldn't stay out late by myself, for example, but there are grocery stores within a 5-minute walk. All in all, quite a comfortable and pleasant stay! Read moreGenuine Hotels.com guest review
"Great place to stay!"
Excellent Location, great service and great price!Genuine Expedia guest review
Great hotel great place and cleanGenuine Hotels.com guest review
"very nice and worth what you pay for"
We really enjoyed the stay in this Hotel and the staff were very kind and helping.. the Hotel romms are pretty big which is the best for a Family.. we will chose this hotel again for our future stays in ViennaGenuine Hotels.com guest review
"Very very average"
Hotel is old and staff poor. Beds were not ready and rooms do not look like pics!Genuine Expedia guest review
The housekeeping maid was fantastic and went out of her way to make sure we had a nice stay. 5 stars for her and all the staff at the Nestroy! I will be back and look forward to it. Thank you!Genuine Hotels.com guest review
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