"Comfortable and Friendly Stay at Quality Inn"
My sister and I had a lovely stay at the Quality Inn in Binghamton. The staff was friendly and very helpful...Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you so much for your recent comments about our staff on your hotel review. It's great to know we are providing the outstanding service we strive for. Thanks again! Sincerely, Keith Smith Assistant General Manager
A very good option for University of Binghamton parents, the breakfast is ok, it has been renovated,Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for the review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Keith Smith Assistant General Manager
"Nice motel for a quick stopover on my way home."
Convenient to the highway. Nice room that was very comfortable. Lounge and restaurant on site a plus. Free breakfast before I resumed my trip.Genuine Expedia guest review
"Close to the University of Binghamton"
It was great, everyone was very courteous and helpful, would definitely stay there again.Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for the review. Your comments are greatly appreciated. We hope to see you again soon! Sincerely, Keith Smith Assistant General Manager
Very friendly - and under constructionGenuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you Carol for the 4 stars! Yes we are under renovation, and will completed shortly! Stop back again to see the results!
"Close to Binghamton University"
Fine for what I neededGenuine Hotels.com guest review
As good as I have expierienced!Genuine Hotels.com guest review
I stayed here one night and was very please. The staff was attentive and willing to help. The room was spacoius and very clean. A bit pricey for 1 night but very comfortable. Would definitely stay again.Genuine Hotels.com guest review
I understand the Quality Inn is going through renovations, however the entire place smelled like cigarettes. The "secure" doors leading to each area of the hotel where you would normally need to use your key...always unlocked..not secure. One of the hotel staff walked in on my fiancee to clean the room at around 9:30am and when he asked her to return […] later...they never did. We had to call the front desk at 5pm to have the bed made up and new towels dropped off, but were initially told that no one was available to do this. The housekeeping staff was singing in the hallways while cleaning other rooms, the bathroom was GRUNGY, mildewed tiles, tub that didn't drain properly. The only thing going really was the comfy bed. Sorry but there are other hotels that offer your same rate, if not cheaper and are MUCH nicer. We just wanted to try out a different location while visiting family in town. Read moreGenuine Hotels.com guest review
The air-conditioner was leaking, breakfast was good though.Genuine Hotels.com guest review
"Close to En-Joie Golf Course"
Close to mall and resturants, 7.5 miles to en-joie golf course, we were attending the Dick's Sporting Goods Open (Champions Tour). Clean, comfortable, full complimentary breakfast, friendly staff.Genuine Hotels.com guest review
Room was nice and we were told that it was recently renovated. They didn't renovate the bathroom, which could have used it.Genuine Hotels.com guest review
The room overall was decent for a quick stay, but the bathrooms were extremely old and coming apart - grout was nasty, and the tub and overall bathroom was either filthy or it was so old it looked that way. The actual room seemed clean however.Genuine Hotels.com guest review
"It has slipped!!"
The best things were the microwave and refrigerator. They have a nice free breakfast that includes hot items. Staff were friendly. There were three days no one even emptied my garbage. They no longer have phone books in the rooms - first time I have ever seen that! When they finally found me one, it only contained the business section - and it took […] then 45 minutes to even find that. I have stayed there many times without encountering any of these problems. I don't know if they have changed owners or what. Read moreGenuine Hotels.com guest review
"Too expensive for poor quality"
Hotel looked like an old motel, worn out and not too clean. Room felt and looked dirty. Bed sheets had a few, what looked like old blood stains on it. Two of the towels had hairs on them. The room looked old and worn and didn't feel like you were in a clean room. Seems like they are doing room upgrades so there was some construction going on. Actually […] the room across from mine was open and stripped and looked like it was under remodel. However, two times saw a man walk out of that room...it appeared as he was crashing in it overnight. I hate to say it but overall, I felt I paid too much and I will not stay there again. Very dissatisfied! I must point out that the employees were kind and courteous...not their fault the hotel failed. Read moreGenuine Hotels.com guest review
"Convenient stopping point"
Good place to stay. Much construction / renovation at the time I was there. Adjoining Restaurant was not something I would recommend.Genuine Hotels.com guest review
"over nite stay"
It was fine for an overnite stay.Genuine Hotels.com guest review
There were ants all over the room. They switched my room but I didn't sleep well after seeing all the ants. I would have left the hotel but it was very late. I should be refunded my money. Very bad experience at the Quality Inn. No quality.Genuine Hotels.com guest review
"Quality at a low price"
This hotel was clean and very friendly. I also liked their complimentary breakfast in the morning.Genuine Hotels.com guest review
The stay was fine with no problems and some extra benefits. They have some hot breakfast options including waffles and scrambled eggs which made it more interesting. There is free coffee all day in the front desk area. The outdoor pool was also nice.Genuine Hotels.com guest review
We stayed one night and the rooms were fine. The continental breakfast was very good. The staff were friendly and accommodating. The price was right.Genuine Hotels.com guest review
"More than I expected"
The hotel just had a renovation of the lobby area and the rooms were clean with new comfortable beds. Staff was friendly and helpful. Breakfast included eggs and sausage so that was a nice surprise. I will stay here again if I'm ever back in Vestal.Genuine Hotels.com guest review
night clerk, was a little hostile at check in. overall good for the $ we paid.Genuine Hotels.com guest review
"It was fine"
We got there and they were doing construction on other rooms down the hall. Also the door nearest to us was out of order. Besides that it was good. Breakfast was fine. The room was clean. Very handicap friendly.Genuine Hotels.com guest review
"mold in bathroom and rude late night staff"
The bathroom had mold in the shower. The young man behind the desk in the late evening (11pm-ish) was very rude. I will not be staying there again.Genuine Hotels.com guest review
"Hotel amenities and staff help..."
We experienced two occasions when the room wasn't cleaned/when asked. We felt the bed wasn't made properly as the sheets came off of the mattress. We also felt the hallways were not as presentable as we thought they should be considering the price we paid per day.Genuine Hotels.com guest review
"worst maintenance, worst customer service ever"
This is by far the worst hotel staying experience I ever enounted. We have to switch rooms three times due to the terrible stinty smell and dirt of rooms. The receptionst once give us a room that is still occupied with someone else, what a mess! Finally we got a not-so-good room out of four unacceptable rooms. The A/C make loud noise. And here comes […] the most surprising part....................................... be aware, travellers, this hotel does NOT clean your room ever! We left tips on table the morning, when we return at night, tips gone, room remains uncleaned. What a jerk they hire! Stay away, it's not just about money, it also will ruin your vacation mood for the whole period. Read moreGenuine Hotels.com guest review
Stay was good. Room was completely fine - did not smell of smoke. I thought it was a good value. Room had a small fridge and microwave, which was nice. TV was dated but we didn't care, never used the TV. Place was a bit dated compared to all the new hotels that were recently built in the area but it is also less expensive so all in all, it's a good […] value. Read moreGenuine Hotels.com guest review
"Very nice staff."
Overall I liked my stay. I prefer an additional sink outside the bathroom which it didn't have. There could have been more water pressure in the shower. But still, I wish I was there right now instead of being home.Genuine Hotels.com guest review
Very close to Binghamton University which was great only problem was the construction that was going on right at the hotel. Had a little problem with the lights and they fixed it right away. Great service. Rooms were very clean but when they did a change over the next day they did not vacuum the floor, ony bad part of the room.Genuine Hotels.com guest review
"Easily accessible to all locations"
We actually were very pleased when we walked into our room. I had read some of the other reviews (some negative) and considered looking elsewhere, however decided to stay there. It was NOTHING like what negatives responders had reported. It was very nice. Just goes to show you that you can't believe everything you read. (Except for this!)Genuine Hotels.com guest review
"Do not stay here"
This hotel and its online ratings were extremly misleading. The lobby is nicely kept and looks to be recently renovated. The hallway leading to the rooms in a non-smoking area wreaked of cigarette smoke. Lastly, on the last day of my stay, I found a bedbug in the bed. I am very dissatisfied with this hotel. I would never recommend it to anyone, nor […] will I ever stay here again. Read moreGenuine Hotels.com guest review
"Great Access to the University"
I took the trip to visit Binghamton University. Very convenient if you don't want to take a car onto the campus. But be prepared to jaywalk, because you're gonna be walking across a four-lane arterial road, and the pedestrian light on the opposite side of the road doesn't work. Not a lot along that road, except for some college kid food chains. Can't […] speak about convenience to attractions in the city of Binghamton. As for the hotel itself, it's clean, the showers were good, WiFi worked... the continental breakfast was okay... Overall, no real complaints, and I'd definitely use it again to visit friends or something at Bing. Read moreGenuine Hotels.com guest review
"You get what you pay for"
I'm 19 and I'm not one to be a critical judge on places such as this, but I must say I think it's important I write something. From the moment you walk in, it's an amazing newly renovated lobby with huge ceilings and nice decor. Once you check in and walk towards the rooms, the atmosphere COMPLETELY changes and you feel like you're in a rendition of […] "The Shining" as the hotel turns for the worst. The hallways smell strongly of old cigarettes, even though I was in the "Non-Smoking" section. Even entering the room was a challenge! After putting the key-card in the door, you had to really run into the door so it would open, followed by a loud banging sound since it kept getting caught in the door frame. The TV was old as I expected but they had some obnoxious features on it such as a music player. The player itself was fine, but if you let the songs run past the 5:00 free trial, it automatically charges your room for about 16$! Of course I only found out about this the day I checked out and it was all by mistake- Even so, there was a no refund policy. The beds were ok (Twin Doubles) but the main complaint I have is that the comforter was spewing feathers out all over the place and it was as if I was a darn chicken the three mornings I woke up. To sum it all up, I'd recommend the hotel for someone on a tight budget as it is a quality night's sleep, but you'd be better off paying the extra ~30$ a night down the street at the Holiday Inn. Read moreGenuine Hotels.com guest review
"Nice hotel, nice staff"
Enjoyed the breakfast...they had scrambled eggs, ham, waffle maker, cereal, fruit, etc. Hotel staff was friendly and courteous. The room was a bit chilly when we arrived (end of Dec.) but it quickly heated up. We had to pay a fee for having a small dog with us but I have no objections to that. All-in-all it was a nice place...we will return.Genuine Hotels.com guest review
"The Quality Inn and Suites at Binghamton Universit"
The Hotel itself was fine nice large rooms. There were alot of construction workers staying there as well and therefore it was quite noisy around 4:00 am. I'm not sure i would stay there again if they are still there.Genuine Hotels.com guest review
There were no elevators-have a bad back.the phone didn't work and the television was lousy. my husband was not impressed at all. the service was good. you could see that the furniture hadn't been moved in a while to be cleaned. the location was excellent for where we had to go.Genuine Expedia guest review
"Great place to stay"
Location is across from the University and minutes from downtown Binghamton. The staff at this location is both friendly and professional. The front desk staff is knowledgeable about where to find good restaurants and other locations in the neighborhood. Breakfast room staff treated me like royalty. Only complaint: the hallway in the non-smoking wing […] smelled strongly of stale cigarette smoke. Good news was that my room smelled completely smoke free. Read moreGenuine Expedia guest review
"Good value for fair price"
Clean & ComfortableGenuine Expedia guest review
Sllightly recommended based on price. The price and proximity to where I wanted to be was good. Hotel is very near highway but there no Hwy noise. You could hear when any room next to you took a shower as clear as it was in the same room, though I never heard a TV or talking in the next room. Beds were very very firm. Has complimentary breakfast which […] includes scrambled eggs, cereal, toast, a few other items, and make your own waffles. They have batter poured into plastic cups that will make one waffle. They were pretty good. Had old style TV in room and picture was so dark you really could not tell what was going on and could barely tell if a person was a man or woman. Asked front desk to fix and I could see that the TV had been moved when I got back to the room but it wasn't any better. Hotel exterior was very plain. Intererior okay. Lobby nice. One section had smoking allowed in the lower floor rooms with no smoking on the floor above. Overall there is nothing special here but was overall okay. I would be willing to stay here again but it would not be a place I would look forward to staying at. Read moreGenuine Expedia guest review
Overall, a disappointing experience. The heat in the room was unreliable. The refrigerator was so loud that we had to unplug it so that we could sleep. We stayed three nights. The second day the room was not cleaned, so we had no clean towels and it took over an hour for towels to be delivered once we requested towels. One of the external security doors […] would not open using a room key; while the other security door never locked. Most of the internal fire doors were prompt open with doorstops, even though they have large signs indicating they are to remain closed. The hallways have a very sour odor. In general, the section of the hotel that we stayed in was run down and unkept. Based on the overall "quality", we paid much too much for the room. Read moreGenuine Expedia guest review
"THIS SHOULD NOT BE RATED A 3 STAR HOTEL"
When I checked into the hotel I requested a room in a quiet are of the hotel. The manager assured me he had the perfect room in a quiet section. The room was located on the first floor near lots of hallway traffic. You can hear all the noise of people walking and talking right past our paper thin front door. The manager waisted my time as my family […] and I had to lug our luggage once again and head back to the front desk and complain and request a different room. This time he gave me a room on the second floor in a quieter section. Why didn't he do that in the first place upon request??? The room was warm and the thermostat only gave off heat so I suffered being very hot through the night. The bathtub and carpet had stains and it just felt old and dirty. I will not go there again and definately not recommend a Quality Inn ever!!!! Read moreGenuine Expedia guest review
The hotel staff was friendly and cooperative. The bathrooms were old and had a musty odor. The room one the first floor was very noisy from outside noise.Genuine Hotels.com guest review
"I'll give them another chance"
My stay was ruined by a bad leak coming from an upstairs room. I find it hard to believe that no one noticed that before. The location is great, and the beds were comfortable, but who can sleep withdrip..drip...dripGenuine Expedia guest review
"Definitely NOT worth staying at!"
The staff was very friendly and that is all I can say that was good about my stay here. 3 stars, I don't think so! Musty smelling hallways and rooms. Stained carpets in the halls and rooms, ceiling tile stains. Holes and stains on the bedding. We got in late, slept, showered and ran out the door as quickly as possible.Genuine Expedia guest review
"Friendly service! One of the most comfortable beds I've ever slept in a hotel!!"
My hotel stay was very comfortable! It was close to any shopping center I needed to go to. My room was clean and the pillow and comforter made my nights sleep a pleasurable one. I would definitely consider staying there again if I'm in the area in the future.Genuine Expedia guest review
Room clean, comfortable bed and convenient to highway.Genuine Expedia guest review
"Quality Inn and Suites In Binghamton U"
I cannot say enough good about the experience we had this past weekend at this hotel. My son was married on Saturday in Owego. The staff at the hotel went above an beyond to make sure our stay was a memory we would never forget. The sadness and devistation from the recent flooding that surrounded these communities in New York will forever be etched […] in our minds. Your front desk staff member Shawn suffered personal loss from this flooding and never left on he was a victim of the flooding. He was so professional and so helpful with our needs for a second room for our son and a guest that the stress was completely removed when we seen his willingness to host our family. It was not until Sunday morning at breakfast that we learned that Shawn, his wife, and 4 children had lost everything in the flooding. I commend you for hiring staff that has a true compassion for the people they are there to serve, especailly when their day or their struggles are so much more greater than those of a vacationing guest and yet they serve their guest with a smile. Thank you for this opportunity to stay at your facility and thank you for the service you provide. Read moreGenuine Hotels.com guest review
"Best Value in Vestal"
I was pleasantly surprised that this motel was as good as it was. My experience with Quality Inns has not been all that good. The room was clean with a refrigerator and microwave. The staff was very friendly. The hall carpeting and stairways could use a makeover but these are minor things. Because of stairs and multiple levels its probably not as handicap […] friendly as other facilities. Read moreGenuine Hotels.com guest review
I was dissapointed - For starters after a 4 hour ride I wanted to have a HOT cup of coffe, so at the check -in desk there was complementary coffee which made me very happy, and when I took a sip it was cold - A turn off RIGHT AWAY - The stairwell and room had a very strong smell of cigarette The breakfast did not have many choices but it was ok - Location […] is great because its situated right across the Binghamton campus Read moreGenuine Hotels.com guest review
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