Very nice and convenient to university. Easy to get toGenuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your review. Being so close to Binghamton University does make things very convenient for many of our guests. I hope you were able to enjoy our lounge and onsite restaurant Fuji San while you stayed with us. Be sure to check these out on your next visit. Thanks again. See you soon!
"Okay hotel. It met our needs."
It was somewhat uneven. The room was comfortable and clean. It was great to have a refrigerator and microwave in the room. Housekeeping was limited, minimal clean up of bathroom and coffee replacement. It was available and in a good location for our visit.Genuine Expedia guest review
the staff was vey friendly and helpful. Great morning breakfast for the kiddos and wonderful peopleGenuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you Brian for your recent review . It's great to hear that you had such a good experience with us. Next time your traveling through, be sure to check out our lounge, Jonnies Tavern, or Fuji San restaurant. Thank you again. See you again soon!
Breakfast is good except for the ham sitting in water- better if if we're left cold!Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review. I apologize for your dislike of the breakfast ham. We will be sure to follow-up on this right away. Thank you
It was a lot more than I thought it would be. I did not expect this great of service and a hotel for the price. Service was outstanding, from the check in to the breakfast. Plenty of places in the area to eat if you choose not to eat at the Japanese restaurant. The room was HUGE, a nice couch to sit out and work while watching the flat screen TV. Could […] have not been more pleased during my stay. Wish ALL Quality Inns could be as good as this one! Read moreGenuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you so much TOMfrom Chicago for your excellent review. We are so happy that you enjoyed your stay with so much. Our staff works so hard everyday to achieve this. They will love to hear about your recent stay. Thanks again. We look forward to your next visit.
"Excellent value for the money"
The staff was courteous, check in/out easy, the common areas in good condition and the room was clean. We specifically asked for a room with newer mattresses, so the beds were comfortable. My only issue was a personal one as I am allergic to feather pillows and by the time I got around to asking for replacements, there were none on hand and the desk […] clerk was the alone so could not leave her station to search for them. Be sure to ask for pillows, extra towels etc. early in the day when there's lots of staff around. My son enjoyed the pool, which though outdoors on the highway side, had adequate fencing to make it feel private. Breakfast was well done with a variety of choices including bagels & danish, freshly prepared waffles. We would definitely stay here again. Read moreGenuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for taking the time to write your recent review. I apologize for the issue with the pillows. We would love the opportunity to rectify this on your next visit. It's great to hear that your stay with us was very good. We will share this with the staff. Thanks again. See you on your next visit.
"Issues but nothing major"
Had to change rooms on first day because no phone book, phone didn't work, no wifi in room and tv remote didn't work. 2nd room had issues too but nothing major. Just a pain. A simple look over when the room was cleaned would have solved most issues. Was clean and comfortable for the most part. When i pay $100+ for a room, i expect better.Genuine Hotels.com guest review
the door had a space in room and you could here everything going on in the hall way.Genuine Hotels.com guest review
Needed to stay in the area during freshman orientation. The Quality Inn was clean and had a well maintained outdoor pool. Every staff member I encountered was exceptionally gracious. The pool was clean and the water temperature was comfortable. I will stay again.Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you so very much for the great review we just received on Expedia. We are so glad that you felt all the staff service was so great. We are so happy you chose us to stay with during your child's freshman orientation. We look forward to seeing you on parents weekend in October, and many BU events there after. Thanks again for the wonderful comments!
"Close to job site"
I would highly recommend this hotel. Nice, clean, convenient & great service.Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review. We will pass along to our staff the exceptional comments we received. It's great to be recognized for our efforts. Thanks again!
"Nice hotel across the road from the University"
Fast check-in and check-out, very friendly staff. Recently renovated.Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review on Expedia. It's great we were to accommodate with the fast process at the front desk. We look forward to seeing you again.
We liked the room, the only complaint is that the bathroom could ahve been a foot wider without impinging on the rest of the room. My knnes hit the tub and the sided of the sink counter. The price was a bit high for the time of year,Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review. We are glad you enjoyed your stay. I will discuss with our engineering department about the bath tub comment. Thanks again for taking the time to review us.
"Extremely clean, staff was awesome."
Love this hotel!!! Everyone was extremely nice and the accommodations were superb. The lady working the breakfast area at 6:00AM is awesome. Thank you for welcoming my dog, Zorro, too!!Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review on Expedia. I will pass along To Debbie in the breakfast room, your excellent comments about her service. We look forward to seeing you very soon. Thanks again!
"Happy with my visit"
The room was comfortable and clean. The hotel staff was exceptional. The breakfast offered more than the usual continental type of choices. I do wish there had been twi chairs in the room, but other than that, I was pleasedGenuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for your recent review. We will share your comments with the staff. If you ever need an extra chair or anything else, please notify the front desk on your next visit. We hope to see you again soon! Sincerely, Keith Smith Assistant General Manager
"Comfortable and Friendly Stay at Quality Inn"
My sister and I had a lovely stay at the Quality Inn in Binghamton. The staff was friendly and very helpful...Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you so much for your recent comments about our staff on your hotel review. It's great to know we are providing the outstanding service we strive for. Thanks again! Sincerely, Keith Smith Assistant General Manager
A very good option for University of Binghamton parents, the breakfast is ok, it has been renovated,Genuine Hotels.com guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for the review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Keith Smith Assistant General Manager
"Nice motel for a quick stopover on my way home."
Convenient to the highway. Nice room that was very comfortable. Lounge and restaurant on site a plus. Free breakfast before I resumed my trip.Genuine Expedia guest review
"You get what you pay for"
I'm 19 and I'm not one to be a critical judge on places such as this, but I must say I think it's important I write something. From the moment you walk in, it's an amazing newly renovated lobby with huge ceilings and nice decor. Once you check in and walk towards the rooms, the atmosphere COMPLETELY changes and you feel like you're in a rendition of […] "The Shining" as the hotel turns for the worst. The hallways smell strongly of old cigarettes, even though I was in the "Non-Smoking" section. Even entering the room was a challenge! After putting the key-card in the door, you had to really run into the door so it would open, followed by a loud banging sound since it kept getting caught in the door frame. The TV was old as I expected but they had some obnoxious features on it such as a music player. The player itself was fine, but if you let the songs run past the 5:00 free trial, it automatically charges your room for about 16$! Of course I only found out about this the day I checked out and it was all by mistake- Even so, there was a no refund policy. The beds were ok (Twin Doubles) but the main complaint I have is that the comforter was spewing feathers out all over the place and it was as if I was a darn chicken the three mornings I woke up. To sum it all up, I'd recommend the hotel for someone on a tight budget as it is a quality night's sleep, but you'd be better off paying the extra ~30$ a night down the street at the Holiday Inn. Read moreGenuine Hotels.com guest review
"Nice hotel, nice staff"
Enjoyed the breakfast...they had scrambled eggs, ham, waffle maker, cereal, fruit, etc. Hotel staff was friendly and courteous. The room was a bit chilly when we arrived (end of Dec.) but it quickly heated up. We had to pay a fee for having a small dog with us but I have no objections to that. All-in-all it was a nice place...we will return.Genuine Hotels.com guest review
"The Quality Inn and Suites at Binghamton Universit"
The Hotel itself was fine nice large rooms. There were alot of construction workers staying there as well and therefore it was quite noisy around 4:00 am. I'm not sure i would stay there again if they are still there.Genuine Hotels.com guest review
There were no elevators-have a bad back.the phone didn't work and the television was lousy. my husband was not impressed at all. the service was good. you could see that the furniture hadn't been moved in a while to be cleaned. the location was excellent for where we had to go.Genuine Expedia guest review
"Great place to stay"
Location is across from the University and minutes from downtown Binghamton. The staff at this location is both friendly and professional. The front desk staff is knowledgeable about where to find good restaurants and other locations in the neighborhood. Breakfast room staff treated me like royalty. Only complaint: the hallway in the non-smoking wing […] smelled strongly of stale cigarette smoke. Good news was that my room smelled completely smoke free. Read moreGenuine Expedia guest review
"Good value for fair price"
Clean & ComfortableGenuine Expedia guest review
Sllightly recommended based on price. The price and proximity to where I wanted to be was good. Hotel is very near highway but there no Hwy noise. You could hear when any room next to you took a shower as clear as it was in the same room, though I never heard a TV or talking in the next room. Beds were very very firm. Has complimentary breakfast which […] includes scrambled eggs, cereal, toast, a few other items, and make your own waffles. They have batter poured into plastic cups that will make one waffle. They were pretty good. Had old style TV in room and picture was so dark you really could not tell what was going on and could barely tell if a person was a man or woman. Asked front desk to fix and I could see that the TV had been moved when I got back to the room but it wasn't any better. Hotel exterior was very plain. Intererior okay. Lobby nice. One section had smoking allowed in the lower floor rooms with no smoking on the floor above. Overall there is nothing special here but was overall okay. I would be willing to stay here again but it would not be a place I would look forward to staying at. Read moreGenuine Expedia guest review
Overall, a disappointing experience. The heat in the room was unreliable. The refrigerator was so loud that we had to unplug it so that we could sleep. We stayed three nights. The second day the room was not cleaned, so we had no clean towels and it took over an hour for towels to be delivered once we requested towels. One of the external security doors […] would not open using a room key; while the other security door never locked. Most of the internal fire doors were prompt open with doorstops, even though they have large signs indicating they are to remain closed. The hallways have a very sour odor. In general, the section of the hotel that we stayed in was run down and unkept. Based on the overall "quality", we paid much too much for the room. Read moreGenuine Expedia guest review
"THIS SHOULD NOT BE RATED A 3 STAR HOTEL"
When I checked into the hotel I requested a room in a quiet are of the hotel. The manager assured me he had the perfect room in a quiet section. The room was located on the first floor near lots of hallway traffic. You can hear all the noise of people walking and talking right past our paper thin front door. The manager waisted my time as my family […] and I had to lug our luggage once again and head back to the front desk and complain and request a different room. This time he gave me a room on the second floor in a quieter section. Why didn't he do that in the first place upon request??? The room was warm and the thermostat only gave off heat so I suffered being very hot through the night. The bathtub and carpet had stains and it just felt old and dirty. I will not go there again and definately not recommend a Quality Inn ever!!!! Read moreGenuine Expedia guest review
The hotel staff was friendly and cooperative. The bathrooms were old and had a musty odor. The room one the first floor was very noisy from outside noise.Genuine Hotels.com guest review
"I'll give them another chance"
My stay was ruined by a bad leak coming from an upstairs room. I find it hard to believe that no one noticed that before. The location is great, and the beds were comfortable, but who can sleep withdrip..drip...dripGenuine Expedia guest review
"Definitely NOT worth staying at!"
The staff was very friendly and that is all I can say that was good about my stay here. 3 stars, I don't think so! Musty smelling hallways and rooms. Stained carpets in the halls and rooms, ceiling tile stains. Holes and stains on the bedding. We got in late, slept, showered and ran out the door as quickly as possible.Genuine Expedia guest review
"Friendly service! One of the most comfortable beds I've ever slept in a hotel!!"
My hotel stay was very comfortable! It was close to any shopping center I needed to go to. My room was clean and the pillow and comforter made my nights sleep a pleasurable one. I would definitely consider staying there again if I'm in the area in the future.Genuine Expedia guest review
Room clean, comfortable bed and convenient to highway.Genuine Expedia guest review
"Quality Inn and Suites In Binghamton U"
I cannot say enough good about the experience we had this past weekend at this hotel. My son was married on Saturday in Owego. The staff at the hotel went above an beyond to make sure our stay was a memory we would never forget. The sadness and devistation from the recent flooding that surrounded these communities in New York will forever be etched […] in our minds. Your front desk staff member Shawn suffered personal loss from this flooding and never left on he was a victim of the flooding. He was so professional and so helpful with our needs for a second room for our son and a guest that the stress was completely removed when we seen his willingness to host our family. It was not until Sunday morning at breakfast that we learned that Shawn, his wife, and 4 children had lost everything in the flooding. I commend you for hiring staff that has a true compassion for the people they are there to serve, especailly when their day or their struggles are so much more greater than those of a vacationing guest and yet they serve their guest with a smile. Thank you for this opportunity to stay at your facility and thank you for the service you provide. Read moreGenuine Hotels.com guest review
Comfortable stay.Genuine Hotels.com guest review
"wifi not working"
the sole purpose for choosing that hotel was due to wifi, and the wifi wasn't working. I called the reception to find out and reply that I got was sorry sir we don't have any technical help available right now! and by the way I'm online right now typing this message using another hotel's wifi!!!!!Genuine Hotels.com guest review
Good value for an overnight stay on a long road trip.Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you for taking the time write your recent review on Expedia. We are glad you chose to stay with us on your long road trip. Thanks again. We hope to see you again soon.
조용하고 친절한 분위기에서 쉴수 있는 좋은 곳입니다.Genuine Hotels.com guest review
とてものんびりした感じのホテルです。スタッフの人たちも親切で快適に過ごせました。部屋も広く朝食も無料でなかなか美味しかったです。土地柄レンタカーがあれば充実した日が過ごせると思います。Genuine Expedia guest review
Response by Quality Inn & Suites Vestal Binghamton Thank you so much for your review!
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