Westgate Hotel - San Diego

1055 Second Ave, San Diego, CA, 92101 United States
Hotel Info: 020 3 027 8143
Guest rating 9.4 / 10
91% Recommend
(Neighbourhood average 8.1)
Location. The Westgate Hotel pays homage to an anteroom in Versaille, France, by transferring the castle's stylistic beauty to this elegant property in downtown San Diego, Calif. Located across the street from the renowned Horton Plaza and two blocks from the historic Gaslamp Quarter, this hotel stands one mile from Balboa Park and the San Diego Zoo. Hotel Features. A world of opulence features a gilded lobby furnished with French and Flemish tapestries, Persian rugs, and a grand staircase that ...
32.71625, -117.16288
Hotel coordinates:

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Guest review summary

  • 9.4 Average rating: All Trip Types
  • 91% Recommended
  • 44 Reviews
  • 9.4  Hotel Service
  • 9.2  Room Comfort
  • 9.0  Hotel Condition
  • 9.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (44) 9.4
Business (16) 9.6
Romance (9) 8.8
Family (4) 10.0
With Friends (7) 8.8
All Others (8) 10.0

Overview

Location.
Located in San Diego, this spa property is conveniently close to the airport, near San Diego Opera and Westfield Horton Plaza. Also nearby are Gaslamp Quarter and Maritime Museum of San Diego.

Features.
Westgate Hotel has a fitness facility. This San Diego property features massage and treatment rooms and spa services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and business services. Westgate Hotel has a restaurant, a bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

Guestrooms.
Amenities featured in guestrooms include DVD players, air conditioning, and minibars. In addition, amenities available on request include hypo-allergenic bedding, extra towels/bedding, and wake-up calls. Guestrooms have cable/satellite TV with premium TV channel(s) and pay movies. Business-friendly amenities include multi-line phones, desks, and direct-dial phones. Balconies are featured in all guestrooms. Bathrooms feature shower/tub combinations, bathrobes, and designer toiletries. Guestroom services include a turndown service, in-room massage, and housekeeping.

Notifications:

  • Rollaway beds are not available.
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

      Why book with us?

      • Hotels.com doesn't charge cancellation fees
      • We're just a phone call away: 0203 027 81 46

      Facilities

      Services

      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Grocery
      • Internet access in public areas - high speed
      • Internet access - wireless
      • Massage - treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Parking (valet) $28/day in/out
      • Parking garage
      • Porter/bellhop
      • Safe-deposit box - front desk
      • Security guard
      • Shoe shine
      • Spa services on site
      • Tour assistance
      • Use of nearby fitness center (discount)
      • Wedding services

      Business & Event

      • 24-hour front desk
      • Audio-visual equipment
      • Banquet facilities
      • Business center
      • Business services
      • Conference room(s)
      • Dry cleaning/laundry service
      • Event catering
      • Exhibit space
      • Meeting rooms (small groups)
      • Room service (24 hours)

      Rooms (all rooms include)

      • Air conditioning
      • Balcony
      • Bathrobes
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • CD player
      • Climate control
      • Clock radio
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Dial-up Internet access
      • Direct-dial phone
      • DVD player
      • Electronic/magnetic keys
      • Extra towels/bedding
      • Hair dryer
      • High-speed Internet access
      • Housekeeping (daily)
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe
      • In-room safe (accommodates laptop)
      • Iron/ironing board
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium television channel(s)
      • Shower/tub combination
      • Television Internet access
      • Turndown service
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Window opens

      General

      • Air-conditioned public areas;
      • Ballroom(s);
      • Bar/lounge;
      • Coffee shop or café;
      • Elevator/lift;
      • Gift shops or newsstand;
      • Number of floors: 19;
      • Number of rooms: 223;
      • Patio;
      • Restaurant(s) in hotel
      Check-in time is 3 PM
      Check-out time is Noon
      Pets not allowed

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      Recreation

      • Aerobics nearby
      • Bicycle rentals nearby
      • Fishing nearby
      • Golf - driving range nearby
      • Golfing nearby
      • Helicopter/airplane sightseeing nearby
      • Hiking/biking trails nearby
      • Horse riding/rental nearby
      • Kayaking nearby
      • Motor boating nearby
      • Mountain biking nearby
      • Parasailing nearby
      • Personal watercraft nearby
      • Pilates classes/instruction on site
      • Playground nearby
      • Rowing or canoeing nearby
      • Running track/path nearby
      • Sailing nearby
      • Scuba diving nearby
      • Snorkeling nearby
      • Surfing/boogie boarding nearby
      • Swimming nearby
      • Tennis nearby
      • Volleyball nearby
      • Water skiing nearby
      • Whale-watching nearby
      • Windsurfing nearby
      • Yoga classes/instruction on site

      Guestrooms Guestrooms

      Deluxe room

      One king bed or two double beds with triple sheeting, 300-thread-count Egyptian-cotton linens, and down bedding. Unfurnished balcony with city or harbor view. 400 square feet. European-style decor with handcrafted furnishings, Italian armoire, and marble-topped tables. Complimentary high-speed Internet access, TV-based and dial-up Internet access (surcharges), desk, and laptop-compatible safe. 32-inch cable/satellite TV with HBO, pay movies, and video games (surcharge). DVD and CD players. Italian-marble bathroom with bathrobes, glass-enclosed shower/tub combination, and Gilchrist & Soames toiletries. Minibar. Complimentary overnight shoeshine. Complimentary newspaper (except Sunday). Twice-daily housekeeping. Nightly turndown service. Nonsmoking only.

      All rooms include All rooms include
      • Air conditioning
      • Balcony
      • Bathrobes
      • Blackout drapes/curtains
      • Cable/satellite television channels
      • CD player
      • Climate control
      • Clock radio
      • Cribs (infant beds) available
      • Designer toiletries
      • Desk
      • Dial-up Internet access
      • Direct-dial phone
      • DVD player
      • Electronic/magnetic keys
      • Extra towels/bedding
      • Hair dryer
      • High-speed Internet access
      • Housekeeping (daily)
      • Hypo-allergenic bedding available
      • In-room massage available
      • In-room safe
      • In-room safe (accommodates laptop)
      • Iron/ironing board
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium television channel(s)
      • Shower/tub combination
      • Television Internet access
      • Turndown service
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Window opens

      Terms & conditions

      Extra-person charges may apply and vary depending on hotel policy.
      Photo identification and credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      The following fees and deposits are charged by the property at either check-in or check-out.
    • Valet parking: $28 per 24-hour period in underground garage with in/out privileges
    • This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
      Prices shown exclude taxes and fees unless otherwise stated.

      Area map

      Westgate Hotel Downtown - San Diego Intl Airport (SAN)

      A short guide to Downtown - San Diego Intl Airport (SAN)

      San Diego’s waterfront airport lies northwest of downtown, which is home to the San Diego Convention Center, PetCo Park stadium, and the Gaslamp Quarter’s. That historic neighborhood’s restaurants and bars are the hub of the city’s nightlife. Balboa Park and the San Diego Zoo form a green swath in this urban jungle. Offshore, Coronado Island offers postcard views of the city skyline.

      see all hotels in Downtown - San Diego Intl Airport (SAN)

      Nearby Activities & Points of Interest

      Less than 0.5 mile

      • San Diego Opera - 200 yards
      • Horton Plaza - 200 yards
      • Downtown - San Diego Intl Airport (SAN) - 200 yards
      • San Diego Repertory Theater - 400 yards
      • Copley Symphony Hall - 600 yards
      • Gaslamp Quarter - 600 yards
      • Museum of Contemporary Art San Diego - 600 yards
      • San Diego Amtrak - 600 yards
      • Downtown San Diego - 700 yards

      0.5 - 1.0 mi

      • San Diego Convention Center - 900 yards

      1.0 - 3.0 mi

      • San Diego Intl. Airport (SAN) - 2.3 miles

      3.0+ mi

      • San Diego Montgomery Field (MYF) - 6.6 miles
      • El Cajon Gillespie Field (CJN) - 13 miles
      • San Diego Brown Field Municipal Airport (SDM) - 14 miles
      • Tijuana General Abelardo L. Rodriguez Intl. Airport (TIJ) - 16 miles
      • Carlsbad McClellan-Palomar Airport (CLD) - 29 miles
      • Oceanside Airport (OCN) - 36 miles

      Reviews

      The following English reviews were posted by Hotels.com guests from other countries

      Westgate Hotel 2009.11.11
      Recommended Trip type: All Others "Historical, Classy, Worth every penny"

      Reviewed by Christopher of San Diego on Nov 11, 2009

      I wanted to do something special for my wifes 50th birthday. The Westgate fit my plans perfectly. The staff was very friendly and helpful. I would say it is one of the best hotels I have ever stayed in. Worth every penny.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.09.29
      Recommended Trip type: Romance "outstanding hotel"

      Reviewed by denise of anaheim on Sep 29, 2009

      Very nice room, polite staff, loved the inroom couples massage

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.09.29
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Sep 29, 2009

      This guest did not leave a comment.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 6.0 Room Cleanliness
      Westgate Hotel 2009.09.11
      Recommended Trip type: Business "Outstanding Service - Great Hospitality!"

      Reviewed by a Hotels.com guest on Sep 11, 2009

      I was very impressed with the decor and the staff. Very friendly, extremely posh. Rooms were large, there were bathrooms, full vanity and even bed turndown in the evening. This is old school hotel style and I like it. Great, great, great!!!!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.08.19
      Recommended Trip type: All Others

      Reviewed by a Hotels.com guest on Aug 19, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 8.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.08.19
      Recommended Trip type: Romance "Luxurious Experience"

      Reviewed by Jim of Riverside on Aug 19, 2009

      My husband and I stayed here for our wedding anniversary and to see Wicked at the Civic Center. It was so nice to walk out the hotel door, cross the street and the Civic Center was right there. We didn't have to fight any traffic after the play, so that was really nice! The minute we walked into the lobby, we knew it was going to be a wonderful stay! The lobby is beautiful and the staff was friendly and helpful. After checking us in, the lady asked if we needed information on any of the local attractions. Once we got into the room, which didn't take long (we stayed on the 18th floor and the elevators were very quick) it was beautiful. The room was spacious, very clean and comfortable. The bathroom was very clean, including the corners of the bathroom floor and the seams in the shower (which I always check). One of the best things is that the hotel had soft water. After getting out of the shower, I didn't feel like I had to put on a whole tube of lotion because my skin was so dry. That was definitely a nice change. The bed was also very comfortable. The turndown service was very nice to have and the robes were very comfortable. We would definitely stay there again.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.08.18
      Recommended Trip type: With Friends "Elegance and comfort for great price"

      Reviewed by Simin of Redondo Beach on Aug 18, 2009

      As a frequent traveler I am very picky with hotels and quality of service. Westgate Hotel exceeded in excellent service, beautiful large room with fantastic view. Friendly and professional staff. short walk from the heart of Gaslamp Dist made the visit to Downtown San Diego a memorable one. If you decide to stay at Westgate Hotel, you must check the piano bar Happy hour best drinks and appetizers for only 7 dollars. Only Westgate will be the choice of hotel for San Diego future visits

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.08.10
      Recommended Trip type: Family

      Reviewed by a Hotels.com guest on Aug 10, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.06.27
      Recommended Trip type: Business "Old world charm and modern-day conveniences"

      Reviewed by Alex of Foster City on Jun 27, 2009

      Plush Fairmont-style hotel with large rooms, free wireless Internet in the Gaslamp district. And all at a very reasonable price - highly recommend it to anyone!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.06.18
      Recommended Trip type: All Others "The Westgate: 5 Stars"

      Reviewed by a Hotels.com guest on Jun 18, 2009

      The Westgate is comparable to the best Paris hotels. Recommendation: Book at The Westgate!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.06.03
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Jun 3, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.05.28
      Recommended Trip type: Family "Excellent Hotel"

      Reviewed by Lorraine of Antioch on May 28, 2009

      I was very satisfied with my stay at the Westgate. The room was very elegant and I can't remember when I had my bed turned down and a robe and chocolate waiting for me each evening on my pillow. It was in the heart of Downtown San Diego and near all the transportation I wanted. I highly recommend the stay at Westgate and for the price I paid through hotel.com was well worth it. The only down side I had which is not a knock against the hotel is I would have preferred to have at least one area for ice. I needed ice daily and nightly and you have to call room service or house keeping for that. Other than that the customer service, cleanliness, location, cost was excellent. Again highly recommend the stay.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.05.26
      Recommended Trip type: All Others "Wonderful Hotel"

      Reviewed by Lorraine of Antioch on May 26, 2009

      I visited the Westgate Hotel over the Memorial Day weekend 5/22-5/25/09 in San Diego and was thoroughly pleased with my stay and the hotel accommodations. I had never stayed at this hotel but definitely rate it with high marks. The inside decor, the customer service, room service, the access to the downtown area and tourist spots were just wonderful. My bed was turned down every night and the room left in a soothing ambiance. It was a fabulous stay. Only change I would like and it's not a knock on the hotel is to see one floor with an ice machine. You have to call room service or house keeping for a bucket of ice. Needless to say I was calling every evening. I highly recommend Westgate Hotel.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.04.29
      Recommended Trip type: Romance "Romantic Destination"

      Reviewed by a Hotels.com guest on Apr 29, 2009

      I spent quite a bit of time researching a hotel in downtown San Diego, looking for a romantic hotel to take my girlfriend to for her birthday. I wanted to be within walking distance of the Copley Symphony Hall and a nice italian restaurant. I was willing to spend a nice chunk of change but didn't want to spend all that cash and be shoehorned into a tiny room with standard hotel furniture. The Westgate was the perfect hotel for the occasion. Despite walking in to the lobby in shorts, flip flops, and t-shirts covered in climbing chalk (we had visited the rock climbing gym prior), the attendant was very curteous and eager to help. The room was spacious and the decor elegant. Attention to the details is evident in all aspects of the hotel. We ended the evening in the Plaza bar, which is small but very nice for a nightcap on a romantic evening. Dim lighting, plush seating, white linen on the tables, and a pianist quietly playing at one end of the bar completed a romantic evening. The bartender was friendly, professional, and makes one hell of a martini.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.02.18
      Recommended Trip type: Romance

      Reviewed by a Hotels.com guest on Feb 18, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2009.01.25
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Jan 25, 2009

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.11.04
      Recommended Trip type: Business "Great Hotel"

      Reviewed by a Hotels.com guest on Nov 4, 2008

      This hotel is old but that is what gives it character. The staff was more than helpful with our bags and directions to anywhere we wanted to go.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.11.04
      Recommended Trip type: With Friends "great place to stay"

      Reviewed by a Hotels.com guest on Nov 4, 2008

      Excellent service and very accomodating employees. Beds are a bit firm for my taste but overall, a great place to stay. Food is excellent as well.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.10.16
      Recommended Trip type: All Others "Outstanding Service"

      Reviewed by Monica of Chicago on Oct 16, 2008

      From the moment I stepped out of the cab, I was greeted by staff. Everyone was extremely helpful and friendly.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.08.07
      Recommended Trip type: With Friends

      Reviewed by a Hotels.com guest on Aug 7, 2008

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.08.06
      Recommended Trip type: With Friends

      Reviewed by a Hotels.com guest on Aug 6, 2008

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.07.31
      Recommended Trip type: Family "Exquisite!"

      Reviewed by a Hotels.com guest on Jul 31, 2008

      This hotel is a class act. They treat their customers with the highest regard from the second you pull up to the valet to check in. The room featured the highest quality carpeting, furnishings, and fabrics with a separate sit down vanity in the dressing room. I will definitely book this hotel again. It blew me away!

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.07.30
      Recommended Trip type: With Friends "Great Hotel for the Buck"

      Reviewed by Ron of Simi Valley on Jul 30, 2008

      We werent planning on staying at this hotel. But last minute changes had us staying here. WOW.. Awsome place...Great size room and clean. Very nice staff. And afternoon Tea in the lobby (who does that crap)lol..The Only complaint I had was the $26.00 parking for the day...wow good thing I brought the Explorer and not the Lambo..Other than that I would highly recomend the place..

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.07.28
      Recommended Trip type: All Others "Not to shabby"

      Reviewed by a Hotels.com guest on Jul 28, 2008

      The rooms were well stocked, clean, and the high speed internet access was great and free with the deluxe room. Room service/in hotel resturants where good w/prices comparable to those in the area. Staff was freindly and very experienced about the surrounding area. The overall location was nice, just one block from horton plaza. The only real downside I noticed was the view is not the best, my first trip there the view was of a parking garage next door and on my latest trip it was the top of a one story pizza parlor.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.06.03
      Recommended Trip type: Romance "Outstanding Hotel"

      Reviewed by a Hotels.com guest on Jun 3, 2008

      Our stay at the Westgate was a great experience. The hotel was great in every way and the location was convenient to many special locations- Gaslamp, Balboa Park,Horton Plaza. We will stay here again

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2008.02.28
      Recommended Trip type: Business "Customer Service"

      Reviewed by a Hotels.com guest on Feb 28, 2008

      I loved the stay, it was a beautiful hotel. The room was spotless and comfortable. We had a great view and we were close to everything! The place is soooo beautiful. The only thing I didn't like was the way I was greeted. I walked up to the representative at the desk and she was on the phone, she ignored me. Then a family came up behind me and she hung up the phone and asked them if they needed help. I stood there speechless. Needless to say, the people behind me got served first even though I was standing there for 5 minutes while she was on the phone.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.12.07
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Dec 7, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.10.31
      Recommended Trip type: Business "Beautiful Hotel in the heart of it all"

      Reviewed by Robert of Phoenix on Oct 31, 2007

      We've stayed at the Westgate Hotel before, so this was our second stay. We were there so that we could take a national exam that was being given at the San Diego Concourse (right across the street). So initially, we picked this hotel for it's location. This hotel is amazing. The architecture is beautiful, and the interiors of the rooms are comfortable and cozy. The only complaints that we have are simple. We wish the beds had pillowtop mattresses for a little added softness (a personal preference), and we wish the room included a small coffee maker (coffee is available in the main lobby in the mornings, but you need to get there quick before they run out). Other than that, the hotel is well worth the money! You won't be sorry if you choose to stay at this hotel.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.10.22
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Oct 22, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.17
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Sep 17, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.13
      Not recommended Trip type: Romance "Older hotel with good service, somewhat lacking in amenities"

      Reviewed by Melissa of Dallas on Sep 13, 2007

      Suggestions: equip the rooms with coffee makers, make the shower heads higher (I'm 5'5" and I had to duck to get under it). Get wireless internet in the rooms or supply the cable for your internet service; the only option for guests is to buy a cable ($8) or bring their own. The room itself was nice and the bed was comfortable, with good linens and good pillows.

      Overall Rating

      8.0 out of value="10"
      • 10.0 Hotel Service
      • 4.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.13
      Recommended Trip type: With Friends "Beautiful place with some flaws"

      Reviewed by Coop of California on Sep 13, 2007

      This is a beautiful hotel, located in downtown right by the Gaslamp district, with spacious rooms. My wife was disappointed that there was no pool. Also, the TV entertainment menu wasn't working, so no movies were available. And our room was not cleaned one day. None of these were a big deal to us but maybe a striking disappointment when everything else is so nice.

      Overall Rating

      8.0 out of value="10"
      • 4.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 4.0 Room Cleanliness
      Westgate Hotel 2007.09.10
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Sep 10, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.06
      Not recommended Trip type: With Friends "Beautiful hotel, large rooms but leaves alot to be desired"

      Reviewed by Gerry of Las Vegas on Sep 6, 2007

      The hotel was very beautiful with large rooms and great location. However, upon arrival was told there was no more parking for hotel guests but could park 2 blocks away at a public garage. I was told if I saved my parking reciept the hotel would reimburse me. Upon checkout I presented the ticket stub for parking in the public lot and was told it was the wrong receipt and the hotel would not accept it for reimbursement and I had prepaid through hotels.com so the issue of the refund would have to be taken up with hotels.com I explained it was the only receipt I was given and the parking attendant was off duty and the booth closed when I left the garage. The hotel manager was less than helpful saying there was nothing she could do. After parking my car and carrying my luggage two blocks in the heat to the hotel in downtown San Diego, I found the air conditioner in my room was not operating properly, because the thermostant needed to be replaced. It took sometime for engineering to respond as I sat waiting to shower in a hot misrable room (because of the tempetature).

      Overall Rating

      4.0 out of value="10"
      • 4.0 Hotel Service
      • 4.0 Hotel Condition
      • 4.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.06
      Recommended Trip type: Family "Nice Place"

      Reviewed by Kamaji of Irvine on Sep 6, 2007

      The hotel is very comfy with a nice large room. Location is nice adjacent to Horton Plaza / Gas Lamp. Service people are very friendly. Hallway decor did remind me of the Shining though.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 8.0 Room Cleanliness
      Westgate Hotel 2007.09.05
      Recommended Trip type: All Others

      Reviewed by a Hotels.com guest on Sep 5, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.09.05
      Not recommended Trip type: Business "Great room for the money"

      Reviewed by Louis Morda of Bethlehem, PA on Sep 5, 2007

      I found a deal for the westage hotel, and for the money I spent it was well worth it. The lobby area is beautiful, and the restaurant is just as nice. There are some very nice paintings and tapestries throughout both. My room had a faint smell of mold, I don't think my comforter had been washed for awhile! And the waitress who served me breakfast in the first floor restaurant was incredibly rude. She was French, but I expect that in Paris, not in San Diego...

      Overall Rating

      6.0 out of value="10"
      • 8.0 Hotel Service
      • 6.0 Hotel Condition
      • 6.0 Room Comfort
      • 6.0 Room Cleanliness
      Westgate Hotel 2007.08.29
      Recommended Trip type: Romance

      Reviewed by a Hotels.com guest on Aug 29, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.07.17
      Recommended Trip type: All Others "Very nice, classic hotel with excellent service"

      Reviewed by Maria of Berkeley, CA on Jul 17, 2007

      The Westgate is a more traditional hotel, with ornate, classic decor with moderately-sized rooms but is still very clean and well maintained, relaxing, and comes with excellent customer service. Really great location, and met expectations of a luxury hotel.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 8.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.06.27
      Not recommended Trip type: Romance "a serendipidous turn of disgust"

      Reviewed by luis of hemet california on Jun 27, 2007

      this hotel was neither here nor there, it was as though i had lept into an alternate dimension in which rudeness and ill temperment are as commonplace as ipods and windows media center notebook pc's. i for one am more of a stickler for classic conventionality and warm heartedness. i feel as though i was treated unjustly and with little or no regard for my feelings and the terms of my agreement here on hotels.com i emplore you to change the way you do business. -thank you-

      Overall Rating

      2.0 out of value="10"
      • 6.0 Hotel Service
      • 2.0 Hotel Condition
      • 4.0 Room Comfort
      • 6.0 Room Cleanliness
      Westgate Hotel 2007.05.14
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on May 14, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 8.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.04.08
      Recommended Trip type: Romance "Excellent Hotel"

      Reviewed by Kathryn of CA on Apr 8, 2007

      The hotel, its furnishings, location and ambiance were impressive.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness
      Westgate Hotel 2007.03.26
      Recommended Trip type: Business

      Reviewed by a Hotels.com guest on Mar 26, 2007

      This guest did not leave a comment.

      Overall Rating

      10.0 out of value="10"
      • 10.0 Hotel Service
      • 10.0 Hotel Condition
      • 10.0 Room Comfort
      • 10.0 Room Cleanliness

      The following foreign language reviews were posted by Hotels.com guests from other countries

      Westgate Hotel 2009.09.21
      Recommended Trip type: Business "Zimmer und Lage sicherlich in Ordnung"

      Reviewed by R of Waghäusel on Sep 21, 2009

      Hotel und Zimmer waren in Ordnung. Hotel von außen nicht sehr ansprechend dafür ist es aber innen OK (obwohl das Interiör vielleicht Geschmackssache ist). Geräumige und saubere Zimmer allerdings mit sehr langsamen wireless LAN-Anbindung.

      Overall Rating

      8.0 out of value="10"
      • 8.0 Hotel Service
      • 8.0 Hotel Condition
      • 6.0 Room Comfort
      • 8.0 Room Cleanliness

      Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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