"This is our Go-To San Diego hotel"
The location is a bonus but luxuriating at affordable prices is the prize. We have stayed many times at the Westgate and love everything about it. The only suggestion I would have is if they could somehow absorb the extra daily fee into their pricing or provide free internet, that would make the check out bill less painful. One of our trips we booked […] 9 nights for one room and 6 nights for a second room so daily addition really added up. Read moreGenuine Expedia guest review
"20th Wedding Anniversary Stay"
We were pleased to stay at the Westgate to celebrate our 20th wedding anniversary. The staff was friendly and offered us a room with a great view of the ocean to help us celebrate the occasion. I enjoyed the antique decor and the overall atmosphere of the hotel. Our room was very comfortable, although the bed was only above average. But the size of […] the room was perfect, with much closet space inside the bathroom and a nice sized tub/shower combo. We also enjoyed the pool, hot tub and workout equipment, although I would not classify the workout area as a "fitness room". The location is also fantastic, as we found all of our shopping and dining destinations within short walking distance. Read moreGenuine Expedia guest review
"Close enough to nightlife but still nice/quiet"
We had a nice two-night stay on the busy Labor Day weekend. The Hotel is just far enough outside the Gaslamp area so that it is calm and quiet. It would have been better if the Hotel would allow us to bring outside beverages to the pool area!Genuine Expedia guest review
Very elegant lobby and spacious well appointed room. Pool area has outdoor fitness equipment and a relaxing environment for downtown. Loved the green apples and fresh cookies at the front desk at various times of day. No ice makers. Turn down service was inconsistent and we did not get new toiletries each day. Overall a luxurious experience well lo […] cated. Read moreGenuine Hotels.com guest review
"Old World Charm"
The Westgate was located nicely just a few blocks from the hectic pace of the heart of the Gaslamp. Rooms were quite large and all furnishings had a nice old world charm with amazing pieces in the lobby. Staff was friendly and prompt for all requests. Quite rooftop lap pool with out door cardio equip was a nice touchGenuine Expedia guest review
"My stay was AMAZING!"
My stay was amazing. All of the staff was friendly and resourceful. They were efficient with every task; from room service to valet. I wish The Westgate Hotel was offered in more cities. I am traveling to New York in a few months and The Westgate was the first hotel I looked for in NYC.Genuine Expedia guest review
"Great Vacation Stay"
I came to the Westgate hoping to enjoy a relaxing vacation and to feel pampered a bit. It was everything I hoped for. The staff and service were excellent, and my room was private and had the feeling of luxury I was looking for. Just a wonderful stay!Genuine Expedia guest review
"Disappointingly rude service at the front desk"
With a hotel like this, you would expect the service to be excellent across the board and you would expect not to be nickel and dimed. Now, it may just be a single front desk worker, but I had a terrible experience upon checking out. Despite the fact that hotels.com lists "Free WiFi", the lady at the front desk insisted that I pay an additional fee […] for it along with other facilities fees. Add to that, she was extremely rude about it. The best case scenario here would have been if they were upfront about all the costs at booking time. The next best case would have been at check-in time. They pulled this on me as I was checking out and had to make it to the next spot on my trip. I really did not have the time to argue with her. I will not stay at this hotel again and will recommend against it by name in the future. Read moreGenuine Hotels.com guest review
"Great location, nice room, but that's it."
We arrived around 3:00 p.m and were told our room was not ready and would take about 30 minutes. We strolled around for awhile only to return later to find out our room was still not available. (We both agreed while we were gone they gave the room to another guest. Finally, after some persuasion, we were given a room with two double beds when I'd paid […] for a king size bed. Fortunately, they were able to reassign us another room with a king. This whole process took well over an hour and they offered nothing for our trouble. Also, the hotel offered little amenities - no coffee in the lobby, no free breakfast, and there were mandatory extraccharges (hotel fee, valet parking). Read moreGenuine Expedia guest review
"Best hotel in San Diego"
Excellent hotel. Staff very friendly. Old style hotel. Very unique.Genuine Expedia guest review
"A very nice facility at a very reasonable rate"
We were in San Diego for four days and this facility meet and exceeded or needs: good location, large room, well-maintained facility and a helpful staff. Would come back for sure.Genuine Expedia guest review
"Hotel close to everything"
We loved the hotel. Very classy. Friendly. ComfortableGenuine Expedia guest review
"In the San Diego Gas Lamp district."
The hotel is top notch and the people are very nice. Request a room away from the Tolley though. A bit too noisy and the view isn't the best.Genuine Expedia guest review
Never have we been in such a beautiful hotel. It was like living in Versailles. We LOVE the elegant decor and the attention to detail. The lobby, our room, the restaurant and banquet rooms, everything was SO beautiful. The prices are very reasonable for how beautiful and well-appointed the hotel is with LARGE, comfortable rooms. The location is also […] perfect and centrally located, right next to stops for public transportation and the Horton Plaza, a block away from San Diego's historic Gaslamp Quarter, a short walk to the water in two directions, and a short drive to Balboa Park. The service at the hotel is wonderful, and the food is extraordinary. We went to the formal restaurant twice (reasonable prices with wonderful food in a beautiful setting) AND we went to the Sunday brunch, which is not to be missed if you're there on a Sunday! FANTASTIC!!! Will stay in this hotel every time we get the chance to go to San Diego! Read moreGenuine Hotels.com guest review
"Nice French style hotel next to Gaslamp Quarter"
The location is excellent as it's right next to Gaslamp Quarter, Horton Plaza and the San Diego tram that easily connects to all major attractions. The room rate was very reasonable considering it's a four-star hotel, but we didn't know about the $32 charge per day for parking my car there. Our room was very clean and we had a nice view.Genuine Expedia guest review
"Beautiful hotel in good location"
This is a beautiful hotel with excellent staff. They made me feel like a queen!Genuine Expedia guest review
"Great off the bay location"
Walking distance from almost everything in San Diego. Staff was friendly and accommodations were good. Enjoyed the open air third floor spa and pool area.Genuine Hotels.com guest review
"Lovely hotel in gas lamp district"
The hotel has a beautiful interior deco - lobby, room, etc. The cleaning staff does an excellent job and you would love to come back to the room. The location is supreme as it is walking distance from the Gas Lamp district, and a <10 min drive from the Balboa park. It is very accessible though public transportation. The only issue, as it is with most […] downtown hotels, is super expensive parking ($32/night). Read moreGenuine Expedia guest review
"Comfortable, great location in San Diego"
The staff was excellent, very attentive. Rooms were very clean, comfortable, had a gorgeous view of downtown. Wish the pool had been open past nine, but that was the only tiny downside. Wonderful stay. Highly recommend.Genuine Expedia guest review
"Not many hotels like this any more"
Excellent service. Professional, consistent, and courteous. This is my second time here, and I will be staying here whenever I visit San Diego.Genuine Hotels.com guest review
We had an excellent stay, the room was nice, clean and very comfortable. We had very noisy neighbors one night, we called security, which didn't work very well, at checkout, the hotel knocked 2 nights of their fees for our convenience. The hotel services were prompt and accurate.Genuine Expedia guest review
"Very convenient hotel when visiting San Diego."
Excellent staff service. The hotel amenities are great. The hotel ambiance is spectacular. I traveled on business, but will definitely go back with my family.Genuine Expedia guest review
"Great hotel and location"
We only stayed one night for a friends wedding but really enjoyed the hotel and locationGenuine Expedia guest review
Had a wonderful stay, would definitely stay here againGenuine Expedia guest review
"Downtown at great price on expedia."
Great location (downtown and transit system) and wonderful people. The cleaning accidentally threw away something I needed though and they didnt help resolve the issue passed giving me a phone number. Nice view and rooms.Genuine Expedia guest review
"Amazing Stay at the West Gate."
Great hotel, very clean and beautiful. Pool and hot tub are nice, and the room service was excellent.Genuine Expedia guest review
Our stay was wonderful!!! We had read a review that stated that it was noisy because of the train station but in reallity that never bothered us (and we stayed on the 5th floor). The location is just minutes to the harbor, gas lamp district, Petco ball park and market street (where they have many places to eat).Genuine Expedia guest review
We enjoyed our stay. Beautiful, clean and comfy. Would stay again. When we arrived the concierge was overly friendly but when we went to ask a question she was quite stern, no more friendly smile. First we approached the counter person and she made it clear she didn't answer questions we would have to ask the concierge. Parking is an added $30 per night […] stay a little much when you are paying to stay at such a nice hotel. The maids were very friendly and consistent. We never came back to an kept room. Read moreGenuine Expedia guest review
"A Jewel in the Heart of San Diego"
San Diego itself is such a sensory celebration that a mere hotel is almost certain to lurk in its shadow. Not so for the Westgate, which surprised us in every detail. This is not only a five star facility but a five star experience. As a Southerner who takes pride in our famous hospitality, I was curious on this, my first trip to San Diego, to see how […] "west coast casual" stacked up. They must have imported busloads of employees from Savannah and Charleston, because these folks could not have been more pleasant or attentive. Read moreGenuine Expedia guest review
"Our Stay At Westgate"
This hotel was very very nice! Great location, close to EVERYTHING, and the hotel staff? SO amazing and nice! They were a delight to work with! Sadly though, we will not be returning to the hotel due to the $15 a day fee for the "resort fee," a MAJOR fee of $32 A DAY for parking, and although we were on floor 11, the hotel outside was SO LOUD! Great […] place to stay but not for us since we enjoy peace and quiet!! Read moreGenuine Expedia guest review
"Great Downtown San Diego Location"
I booked several rooms at this hotel for a bachelorette party. Overall our stay was great. I wish I could put 4.5 for the overall rating. Some good things: the staff was quite nice and pleasant to talk to. However, we had to address an issue several times before anything was done about it, and there did not seem to be too much concern that the carpet […] under the sink was moist until I talked to the manager at which point she refunded the facility fee and offered a room transfer. Since a towel on the carpet made the problem tolerable we decided to stay in the room for the 1 night that was left. The hotel is in a great location and within walking distance to make things. There are decent food options right at the hotel. The decor is old school charm with big chandeliers, but everything is updated in terms of amenities. They also just opened a pool and it is very nice. Some things that could be improved: There is no ice machine at any level so ice has to be ordered. The promptness of getting the ice was very hit or miss. The parking situation was a little confusing. But overall not too bad. The only offer valet for 32 per day, which is comparable to other hotels in the area. Overall a good stay and I enjoyed this hotel. With the special Expedia was offering it was a great value and cost as much as the crappy hotels downtown with the tiny rooms, but gave us a bigger room with a great location and good amenities. Read moreGenuine Expedia guest review
"The hotel and its location are very good"
A walking distance to the Gaslamp District in downtown San Diego; very relaxed and peaceful environment in the common areas of the hotel, however, it carries a mature and elegant atmosphere which may not be enjoyed be everyone...but for those who like mature the place is bliss!Genuine Expedia guest review
A little put off by HAVING to pay for internet and turndown service. This is required, along with $ 32 a day for parking, added $ 94 to the bill for a 2 night stay.Genuine Expedia guest review
The trolley stops right under the hotel and does not stop at night. Also the closest fire station is a block away and it of course doesn't stop at night. If you want to sleep at night, don't book this hotel. Also there is an additional outrageous parking fee on top of the hotel fee. Did i mention the carpet was stained and the bed was awful? We left […] after the first night. Read moreGenuine Expedia guest review
"The Westgate in San Diego, CA"
I arrived on Sunday evening. Doorman, took my bags and escorted me to the front desk, where I was immediately checked in. I proceeded to my room. AC was already on and the bed was turned down for my evening slumber. I ordered room service and was promptly served my dinner in a very timely manner; dishes removed in a timely manner as well. The hotel […] Concierge was very helpful in helping me find activities in the area & the front desk personnel as well as the doorman were quite helpful in giving me directions to local retail establishments. Due to friendly and helpful staff at the Westgate my stay in San Diego, CA was very enjoyable. Read moreGenuine Expedia guest review
Perfect place to stay. Took trolley and bus. Did not rent a car. A little noisy at night. Would definitely stay here again. Wonderful place to stay. The 15$ charge per day was ok because they gave us four bottles of water to take to sea world and zoo.Genuine Expedia guest review
We have been visiting San Diego for 16 years and stayed in many hotels in the area. This hotel is by far the best in all catagories and it is obvious that everyone works hard to go above and beyond to do everything right!!!!Genuine Expedia guest review
"Location vs. Service"
Good location. Good tea service. Spotty customer service. Poor WiFi coverage. Lackluster fitness center. Room service slow and inaccurate.Genuine Expedia guest review
The best part about the hotel was its location relative to the Gaslight Quarter and the waterfront - even Little Italy was within walking distance. I rented a car because I had business outside of San Diego. Due to the convenience of everything this would have been unnecessary if my trip was just for pleasure. I mention this in part because the parking […] rates at the hotel were a bit of a surprise. All and all I will probably stay there again during upcoming business trips. Read moreGenuine Expedia guest review
"Great hotel for weekend getaway"
Great staff, clean rooms, and well maintained. Location was perfect tooGenuine Expedia guest review
"A great place for you and your spouse to relax"
My husband and I enjoyed the peace and quite with in the whole hotel! It was a nice place to come to and just kick your feed up and relax. We loved it!Genuine Expedia guest review
"Loved it for the marathon"
This is a great "semi-historic hotel with an excellent location and first rate staff. The new pool is a definite upgrade. Really an enjoyable stay.Genuine Expedia guest review
"great couples get away"
It was like a trip to an old hotel in Paris that was well kept.Genuine Expedia guest review
"1 week visit"
Older hotel that is being updated. Excellent response for a better room when prompted. Concierge service was very good. New pool and hot tub area just opened up while we were there. It is outside and it was very cool for our stay, so it did not get used. The down side is the $30 plus per night parking. $15 per night is also added for extra services […] that you have to pay for..turn down service, two bottles of water etc. We parked about 2 blocks away for $10 a night with free in and out privileges. Yes I would recommend this hotel for both style, location, and price. Read moreGenuine Expedia guest review
we loved everything about this hotel! Location is superb! walking distance to trolley and bus! Walking distance to gas lamp quarters for fine dining and the clubs (if you're into that). Room was big and very cozy! staff was very friendly and knowledgeable about the area. we became good friends with one of the staff and she was amazing! we even called […] her when we were out to ask for directions and suggestions on where to go. Every time we came back to the hotel it was clean and had chocolate in the room with the quote of the day and weather for next day. Overall, it was an amazing experience would love to go back BUT did not like the $25 fee for every night. Read moreGenuine Expedia guest review
GreatGenuine Hotels.com guest review
"Close to Macy's & walking distance to Petco Field."
Hard to find entrance, (when arriving) circled around once to find the entrance to garage, is the entrance to the hotel, when driving. No room to park and then register. Car fees should be mentioned when booking for hotel stay. Staff was helpful, when asked for ice, hotel did not have ice machines on on our floor. Reception and garage staff helpful […] when asking for instructions to SD locations. Read moreGenuine Expedia guest review
We had a wonderful stay. The concierge was amazing. Very helpful. The hotel could use some updating but for us it didn't matter at all. We have no complaints and would stay there again.Genuine Hotels.com guest review
"great hotel and staff"
Nice hotel a little dated but very clean and the staff was excellent... enjoyed room service and the food was super. A nice change from the big brand hotels I typically stay at.Genuine Expedia guest review
"Magnificent ~ Beautiful Detail ~ Personable Staff"
I was pleasantly surprised by the fabulous quality of the building and beautiful furnishings. The elegant charm is complimented with modern amenities, wireless internet and large sliding glass doors that allow the refreshing San Diego sea breezes to flow through the room. The entire staff was extraordinarily courteous, professional and attentive. Don't […] miss this gem ! Read moreGenuine Expedia guest review
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