The best part about the hotel was its location relative to the Gaslight Quarter and the waterfront - even Little Italy was within walking distance. I rented a car because I had business outside of San Diego. Due to the convenience of everything this would have been unnecessary if my trip was just for pleasure. I mention this in part because the parking […] rates at the hotel were a bit of a surprise. All and all I will probably stay there again during upcoming business trips. Read moreGenuine Expedia guest review
"Great hotel for weekend getaway"
Great staff, clean rooms, and well maintained. Location was perfect tooGenuine Expedia guest review
"A great place for you and your spouse to relax"
My husband and I enjoyed the peace and quite with in the whole hotel! It was a nice place to come to and just kick your feed up and relax. We loved it!Genuine Expedia guest review
"Loved it for the marathon"
This is a great "semi-historic hotel with an excellent location and first rate staff. The new pool is a definite upgrade. Really an enjoyable stay.Genuine Expedia guest review
"great couples get away"
It was like a trip to an old hotel in Paris that was well kept.Genuine Expedia guest review
"1 week visit"
Older hotel that is being updated. Excellent response for a better room when prompted. Concierge service was very good. New pool and hot tub area just opened up while we were there. It is outside and it was very cool for our stay, so it did not get used. The down side is the $30 plus per night parking. $15 per night is also added for extra services […] that you have to pay for..turn down service, two bottles of water etc. We parked about 2 blocks away for $10 a night with free in and out privileges. Yes I would recommend this hotel for both style, location, and price. Read moreGenuine Expedia guest review
we loved everything about this hotel! Location is superb! walking distance to trolley and bus! Walking distance to gas lamp quarters for fine dining and the clubs (if you're into that). Room was big and very cozy! staff was very friendly and knowledgeable about the area. we became good friends with one of the staff and she was amazing! we even called […] her when we were out to ask for directions and suggestions on where to go. Every time we came back to the hotel it was clean and had chocolate in the room with the quote of the day and weather for next day. Overall, it was an amazing experience would love to go back BUT did not like the $25 fee for every night. Read moreGenuine Expedia guest review
GreatGenuine Hotels.com guest review
"Close to Macy's & walking distance to Petco Field."
Hard to find entrance, (when arriving) circled around once to find the entrance to garage, is the entrance to the hotel, when driving. No room to park and then register. Car fees should be mentioned when booking for hotel stay. Staff was helpful, when asked for ice, hotel did not have ice machines on on our floor. Reception and garage staff helpful […] when asking for instructions to SD locations. Read moreGenuine Expedia guest review
We had a wonderful stay. The concierge was amazing. Very helpful. The hotel could use some updating but for us it didn't matter at all. We have no complaints and would stay there again.Genuine Hotels.com guest review
"great hotel and staff"
Nice hotel a little dated but very clean and the staff was excellent... enjoyed room service and the food was super. A nice change from the big brand hotels I typically stay at.Genuine Expedia guest review
"Magnificent ~ Beautiful Detail ~ Personable Staff"
I was pleasantly surprised by the fabulous quality of the building and beautiful furnishings. The elegant charm is complimented with modern amenities, wireless internet and large sliding glass doors that allow the refreshing San Diego sea breezes to flow through the room. The entire staff was extraordinarily courteous, professional and attentive. Don't […] miss this gem ! Read moreGenuine Expedia guest review
Room service is excellent. Highly recommended!Genuine Hotels.com guest review
"Excellent Service - Missing Some Top Notch Details"
As San Diego residents we checked-in for a little weekend getaway. A great location for shopping and dining in the Gaslamp area of San Diego. Upon arrival the valet service was very prompt and friendly. The front desk experience was likewise quick, friendly and professional. We were given a room on the 17th floor. Unfortunately our room overlooked 'C' […] Street where the trolley runs. In fact there was a trolly stop just below our window. The Westgate has done nothing to help with soundproofing and we heard the trolley into the wee hours. Likewise, we could even hear the homeless people down on the street mulling around. The layout (at least in our area of the hotel) has an anti-room that you enter before entering your actual guest room. Our anti-room is shared with one other guest room. We heard people in and out of the anti-room as well as the hallway well past midnight. One of the fixtures in the bathroom was loose. Not a big deal, but something I don't expect in a hotel of this caliber. Room service food was good and unusually fast to be delivered All in all I'd say the hotel was just slightly above average. Beautiful ambiance but lacking in attention to detail. Read moreGenuine Hotels.com guest review
"Front dest needs to learn customer service."
The front dest was very unhelpful when it came to questions about events or activities going on during our stay, they seemed clueless and very unhelpful on finding anything out for us. We missed out on a Art festival going on less then 3 blocks away when we asked about a farmers market close bye they just looked at us like dumbfounded and didn't offer […] to look into anything. The coffee was terrible we ordered 2 lattes our last morning to go, it took 10 min and was 12 dollars and I took one sip and had to throw away. One nice thing was the food and beverages manager sent up a piece of chocolate cake to me for my birthday, very thoughtful. I would say overall the service was very slow, and they could work on guest services. Read moreGenuine Expedia guest review
"Excellent vintage-esque place to stay"
Close to the water, a fun outdoor mall, good restaurants and bars. Really nice service. Parking in the structure is expensive but what can you do. 10 minute walk gets you to most places you'd want to be. Hotel is really classy with a vintage feel. Spacious rooms and big ole showers.Genuine Hotels.com guest review
"best bang for your money."
Awesome luxury hotel. Surrounding area and the entrance is very presentable. Friendly staff and great service. The best part is, it is located close to everything walking distance. I enjoyed my stay.Genuine Hotels.com guest review
Great location, friendly helpful staff. Comfortable suites.Genuine Expedia guest review
"Beautiful hotel and great staff"
Clean room, inviting lobby, staff are thoughtful and attentive and the food was delish!Genuine Expedia guest review
"I would stay again."
Very nice, old hotel, that is very well maintained. My only complaint is that it was really an issue to just get ice. At the price, ice should be there without asking, and we had to ask twice.Genuine Hotels.com guest review
"Bizarre fees for this type of hotel"
Read all of the reviews and it didn't really register about the $15 hotel "fee". This supposedly good hotel actually charges you a mandatory fee for the dinky coffee pot in the bathroom, a newspaper and turning down your bed. Every once in a while there is some kind of fee that actually borders on offensive and this one does. If the hotel is in desperate […] need of the $15 per room then they should just raise the rates. The desk clerk actually looked embarrassed when she told us about it and we seriously questioned her. I wouldn't stay here again. Pick another hotel closer to the waterfront. This place is old, dowdy and no fun to it. Read moreGenuine Hotels.com guest review
"lots of unexpected"
this hotel is a very nice hotel, although i would not recomend any one to stay at the hotel. this is due to the fact that unless you want or dont care about any hidden fees that you will have as you stay. not to mention at the time i looked at the hotels website they did not have a $32 parking fee per night posted any where on it. at the time i booked […] the hotels stay they said there is a pool that my kids could use, the pool that they have on the website is only a picture of what the pool will look like when they are done constructing it some time in the summer of 2013. when i came time to get breakfast for my children tw0 pancakes and two slices of french toast i was not plexpecting to pay $33 and to pay $5 for a single piece of bacon. Read moreGenuine Expedia guest review
"Will definitely return with the family!"
Very comfortable hotel. Loved the classical music. Very nice staff.Genuine Expedia guest review
"Character, Charm and Comfort!"
This is a lovely, old-style hotel, which is reminiscent of a late 1800's or early 1900's mansion. The lobby is massive, like a large foyer with stairwell and all. The rooms are old school but tasteful and with a sense of style. They are also large and have a fabulous view of the city. The price for what we got was amazing. Location is super-central […] Gaslamp and downtown SD. You can walk everything in the downtown area. And it's close to the airport if you're traveling that way. Nice staff too, very friendly and helpful! Read moreGenuine Expedia guest review
"Five Star Gem"
This is a beautiful hotel. It's classic elegance surrounds you with luxury in decor, amenities, services and attention to detail. The staff is very friendly, polite and attentive in every way to their guests. This hotel goes above all others in providing internet and bottled water for guests free of charge. Turn down service is provided with chocolates, […] restocking of used water and buckets of ice daily for guest convenience. Ice is provided by room service on call. The full service restaurant and lounge provide excellent quisine and refreshment from breakfast through dinner and room service is available 24 hours. They even offer babysitting services. They are conveniently located downtown within walking distance to local nightlife, theater, shopping and enumerable restaurants and within 15 minutes of Sea World. Myself and guests travel often and could not have been more pleased with our stay at this hotel and would recommend it highly to future guests in the area. We will definitely stay here in the future. Read moreGenuine Expedia guest review
Hotel staff was very courteous and accomodating. Thank youGenuine Hotels.com guest review
"Beautiful Hotel and Staff"
We LOVED this hotel. The lady that checked us in was so welcoming, she was just lovely. My husband and I were traveling with our 4 children and weren't sure if this was a "kid friendly" hotel. But the staff were so kind and our children loved the rooms. They are beautiful, clean, and comfy! Thanks Westgate. (Oh and they have free bottled water in […] the room that they replenish daily which was nice, considering on our 6 day vacation to Disneyland, Legoland and SeaWorld everything is outrageously priced. This kept us hydrated and was just nice to not be nickel and dimed!) Read moreGenuine Expedia guest review
"Great location and classic atmosphere !"
The hotel is a nice surprise. It has a classic ambiance. The rooms are huge and comfortable. The only thing there needs a comment is that the concierge person was on vacation and nobody else was on her place. So although it advertises a concierge service we didn't have it. But the staff is very helpful and the location of the hotel is a plus.Genuine Expedia guest review
"Awesomesauce minus the pool :("
Very accommodating staff. Pool closed during renovation. Construction across the street 4.5/5. Coming back!Genuine Hotels.com guest review
"Good downtown hotel"
This hotel is in a great location. To some, the European styling may seem fitting; to me, it just seemed odd. There is a facility fee, beyond the Expedia booking fee, and valet parking is way overpriced. Most of the hotel staff are excellent--friendly, knowledgeable, helpful--but a few seem to be mimicking the haughty styling. We enjoyed our stay, but […] would seek another hotel on a return trip to downtown San Diego. Read moreGenuine Expedia guest review
Great hotel and an amazing location close to everything shopping bars gaslamp and the hotel was very clean and staff was great! The bar was a nice stop before heading to fourth and fifth Street. Will definitely be staying there next time I'm in San Diego!!!Genuine Expedia guest review
"Elegant hotel at a reasonable price"
During our week's stay, all the food was excellent. We ate breakfast there every day, dinner twice and Sunday champagne brunch. It was all fabulous. My only complaints were with the bathroom. The light was poor, and I could have used a closer mirror. Also, there were no hooks in the bathroom for hanging clothes or a robe. The staff was cheerful, courteous […] and very helpful. I loved the ambiance, elegant without being gaudy. Read moreGenuine Expedia guest review
"Beautiful Hotel, Not Worth The Time."
I am a local and was excited to stay here initially, this hotel is BEAUTIFUL and in a wonderful location. However, in going along with this I expected fantastic service and was sadly disappointed. Problems with valet being full and not offering any other alternative (why don't you have overflow for guests?!), room service and the front desk not picking […] up the phone or calling us back, then taking almost an hour (and another phone call) to bring us our food. Finally, don't bother with the concierge for any night life. She will shrug her shoulders and brush you off. Very strange service for such a beautiful hotel, we sadly won't be staying here again. Read moreGenuine Expedia guest review
"large spacious room with killer location"
bedspreads were so heavy hard to use...maybe an update to a down comforter....otherwise very nice room, large, attractive with very accommodating staff...turn down service and chocolates....killer location...close to everything.Genuine Expedia guest review
"Nice, clean hotel but old and crabby!"
The Westgate is a really nice hotel with an old fashioned flair. We saw them serving tea to a few people when we checked in, however they did not offer us any! There was a $15.00 facility use fee they told us for the pool etc. however, the pool is under renovations and cannot be used. There is valet parking only at $32.00, however when we went to dinner, […] upon our return we waiting in our car for 15 minutes for the valet. We had to go inside to find him and he was talking to the young clerk at the counter. No apology was given. There is an overall "older" smell to the place that could really use some nice fragrance (air freshner) pumped in a bit. Read moreGenuine Expedia guest review
The Westgate hotel was beautiful, the view from our room was amazing and staff was very pleasant and friendly.Genuine Hotels.com guest review
"Great Service, Clean Rooms, Uncomfortable Bed"
The service at this hotel was very good. The room was clean and so was the hotel. My only complaint is that the bed was not comfortable at all. Because of this, I would not recommend that someone pay the money to stay here. The pillows were bad and the bed was hard. My boyfriend and I both got hardly any sleep which made for a difficult next day.Genuine Expedia guest review
"Excellent downtown hotel"
My Premium (upper floor) King room was spacious and well-appointed; the staff were uniformly courteous and accommodating. I'd return.Genuine Expedia guest review
"Fancy hotel not so near Gaslamp district"
I stayed one night at the Westgate. I liked the decoration of the hotel lobby and in the room. Very classy like The bed was very comfy. There are 15$ convenient fee per night which I really disagreed on that. Because there are no free breakfast, no free parking lot, and they offered you only a free daily newspaper (on demand). I am not aware of this […] fee before booking because I used Expedia mysterious deal to booked it. 32$ valet parking per night! You gotta be kidding! I parked my car at public parking on Ash and 1st street. It was only 16$ for 24 hour. I only stayed at this hotel because of the Expedia mysterious deal. But I recommend this hotel if you want to experience a luxurious night in 18th Century. Read moreGenuine Expedia guest review
"A Regal Weekend"
The Westgate has all the old world charm and then some. Very convenient location to the heart of downtown San Diego and the Gaslamp. Its one of my favorite hotels that I have stayed in my life. Treat yourself to the good life!Genuine Hotels.com guest review
"An above average experience"
Overall very pleased. Price was right and I was given a free upgrade. I would recommend this hotel in the future.Genuine Hotels.com guest review
"Good location in downtown San Diego"
The hotel bed isn't very comfortable, Outside sound or noise attenuates quite a bit.Genuine Expedia guest review
"great hotel for anyone!"
Very nice and sophisticated hotel. Classic style hotel such as Biltmore hotel in L.A. Easy access from airport. We could stay this hotel with 3star hotel price despite of December holiday season!Genuine Expedia guest review
Beautiful hotel in a very convenient downtown location. Room was comfortable, quiet and spacious. Cleaning staff exceptional. Concierge was helpful. Service in restaurant was slow. Overall experience there quite good.Genuine Expedia guest review
"We had a great stay at The Westgate Hotel!"
We booked this hotel as it was central to all San Diego highlights: Gas Lamp, Midway, Seaport Village, including our trip to the Holiday Bowl (Qualcom Stadium), where my UCLA Bruins bombed out. The hotel staff was awesome, they were "old school" in the sense they remembered your name, pushed elevator buttons for you, asked how your day was going, they […] even gave me a little fun intended "hard time" for the result of my Bruins game. The hotel lobby staff was accomodating and polite, the concierge was equally accomodating as was both the morning & evening cleaning staff. We had one issue with our breakfast room service, but the matter was immediately resolved by Alberto the Food & Beverage Manager. The restaurant was equally accomodating and our server (Juan) was extremely professional. Overall, the room was clean, beds were comfortable, spacious, our balcony view was awesome as well. I would highly recommend this hotel and intend to revisit in April, my youngest son requested to come back to the hotel for his birthday! In closing, I've read comments regarding this hotel being a little "aged" and the valet service fee as "a little steep". The hotel has "character" only gained over time, it's service personnel is exceptional and although the valet cost is a little high, there is just no parking available in this area of San Diego, the service includes "in and out" capabilities throughout the day. The work out area is fantastic as well. Thank you Westgate Hotel, we will come back! Read moreGenuine Expedia guest review
not happy with extra charges including internet, parking and couple of water bottle. total $47 extra charge/dayGenuine Expedia guest review
This place is spectacular. We absolutely loved it, although I wish they had a discount for the Sunday brunch for people staying in the hotel. We so wanted to go, but to costly for 4 of us. They treated us very well, didn't want to leaveGenuine Expedia guest review
Surprise #1: Beautiful hotel, original luxury decor from the mid 1900s. Room wall, and floors have recently been refurbished so it feels new. Clean. Rooms are much larger than most 4 and 5 star hotels in the area. Beds are a bit stiff, too stiff for a good night sleep if you like a softer feel, which I do. Hotel is spending good money on patio and pool […] area. Surprise #2: Hotel added a $15/day room fee that was not mentioned when I committed to a price online. The fee is for unlimited bottled water and free internet. I guess that is OK if you drink a lot of water and use the internet. Parking cost $32/day. So, if you have a car add $47/day to your online commitment. Overall my family enjoyed the stay. Read moreGenuine Hotels.com guest review
"Great quality room and service!"
This hotel has outstanding service starting from the moment you step out of your car and make it to your room, throughout your stay and back to your car! The room was spacious, nicely decorated with very comfortable bed and furniture. This hotel is located downtown San Diego by the Gas Lamp district and next to Horton Plaza all within walking distance. […] Tidbit - if you want ice, don't go looking for the machine on any floor, simply call room service and they will bring the ice to your room, plenty of it! Read moreGenuine Hotels.com guest review
The hotel is a bit dated (they still use old school duvets), but wonderful staff and GREAT location. It sucks that the valet is $30 and you have to pay a resort fee for the 'free' internet and bottles of water, but really no major complaints otherwise.Genuine Expedia guest review
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