Quality Inn Lookout Mountain - Chattanooga

Service was great! Pool was being redone, so had to use pool and workout facilities at neighboring hotel. A/C in rooms was rather noisy.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The employees are very nice. Unfortunately the hotel advertises an indoor pool which is currently being used as a giant trash can. The hotel rooms are very nice as well but there is mold in the showers. The hotel needs to adjust it's description as having an indoor pool and The price needs to be reduced until the pool is reopened

Genuine Hotels.com guest review

I won't stay there again. Really kind of depressing. The toilet is from the 50's. chipped paint. Rundown motel. Cust service weak

Genuine Hotels.com guest review

While hotels.com mentioned a pet fee I found another site that specifically mentioned $15 pet fee. When I checked in, I was told that it was $15/pet! I travel with show dogs who stay in crates. This particular trip I had 5 dogs! An additional $75 is simply out of line. I have no issue paying a $100 deposit that is refunded when there is no damage, but […] to nearly double the room rate when the published policy is $10 pet fee is unacceptable to me. Read more

Genuine Hotels.com guest review

Nice hotel for visiting lookout mountain attractions.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was much nicer than I expected given the price. The shower was fantastic, bed was comfy and my dog was happy. Breakfast had many choices. The best part was the pet friendliness-- they suggested I walk him around the hallway since it was pouring!

Genuine Expedia guest review

Excellent, clean,convenient to Lookout Mtn.

Genuine Hotels.com guest review

Would be nice if there were walking distance eating places. When traveling by motorcycle hard to get back on bike to have dinner and/or a drink. Remote from those types of places to walk.

Genuine Hotels.com guest review

The hotel was extremely disappointing. I have stayed in Quality Inns before and this one was not up to the same standard as ones that I have stayed in before. The staff was not very friendly upon check-in. Breakfast was disappointing as well. Biscuits were the size of a half-dollar.

Genuine Expedia guest review

It was convenient because they accepted pets but the online review said indoor pool. We had to go across the way to use the indoor pool which wasn't conveniently due to cold temps and having to walk over to a different hotel every time we wanted to use the pool.

Genuine Hotels.com guest review

My husband and I just stayed at the Quality Inn and were very pleased with it. The staff was very friendly and accommodating and I actually told them all that I would be sure to enter my comments ASAP. The place has obviously been renovated and while it isn't a luxury palace, that isn't what I expected nor was paying for! The rooms are as pictured in […] the advertisements online and the breakfast the next morning was really great! They have obviously made many improvements over the past twelve months and I encourage anyone traveling through the area with pets to stay the night. We would definitely come back! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Having been gone all day after the previous nights stay we found our commode would not flush.The young mexican lady working the counter would not work with us. The Comfort Inn next door was owned by the same people. She sent my wife next door to check into a room. They wanted us to pay appx $100 more the the night stay. This made us upset. We went back […] to the room to decide what to do. I went back down and she offered to refund me and send me on my way. She had no one who could fix our commode and she offered nothing to settle the problem. I wanted to move to another room but she said they were filled. People kept coming in and she brushed us off making us to wait. My wife told her to call the owner, the reply was that they are in Mexico. I offered to let her use my phone to call the owner and she refused. I was totally dis satisfied with her and the way business was conducted. I will never stay at this motel again. Service stinks but they will take your credit card. Read more

Genuine Hotels.com guest review

Rooms have outside entrances but there is an elevator and luggage carts. Rooms were clean, beds and pillows were comfortable. We have two dogs and appreciate that La Quinta's don't have an extra charge for them. The continental breakfast was average, and included hot waffles, yogurt, fresh fruit, etc. There is a Red Lobster and oriental restaurant within […] walking distance. Read more

Genuine Expedia guest review

Waited and walked around the hotel looking for the manager for 15 minutes before I could check in. Called the desk another time and nobody answered. I think it was very price for a slow time of the season.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room could have been cleaner and the TV didn't function

Genuine Hotels.com guest review

THis is perhaps the worst hotel I have ever stayed in closely paralleled by the Quality Inn Tifton Georgia. The rooms were filthy in general and the bathroom floors were spotted with some kind of stains - my belief is they had not been washed in a long time. After looking at the condition of the room it was difficult to believe that the wrinkled sheets […] were clean. They did move us to a cleaner room but it certainly is not a hotel I would reccomend. Read more

Genuine Hotels.com guest review

This is one of the worst hotels we have stayed in and is overpriced for the age and condition of the rooms. The only positive thing I can say is that the staff was kind for the most part and tried their best to make us happy ,but there is only so much they could do in a hotel that is run down and dirty. First, we specifically chose this hotel because […] it was supposed to have an indoor pool, as well as access to (as referred to by other reviewers) the pool next door at the Comfort Inn. Well, the pool at this hotel was completely out of service. The manager did give us a key to the one next door, but once in the pool room we found that all the windows had been left open despite the outdoor temps being in the 40's, rendering it as usless as an outdoor pool would be in such weather. Quite an oversight if you ask me. Second and more importantly, the overall condition of this hotel is very poor. If I owned it I would tear the whole thing down and start over. They are trying to remodel but doing a very poor job. We had to go through 4 rooms to find one we could stand to stay in. I must mention that we have never, ever had to change rooms even once in any hotel we have ever stayed in, and we travel 3-4 times a year. Every room we tried at this hotel had a lingering smell. The furniture was falling apart in 2 of the rooms. The air unit was moldy in 2 of the rooms. One room had the moldiest, dirtiest showerhead I have ever seen. The refigerator would not keep our toddlers' milk cold and it had to be thrown away-this may seem minor but the refrig/micro use is always a deciding factor when we choose a hotel. Again, lots of details which were overlooked. Lastly, the breakfast was even worse than these continental/free ones usually are. The boiled eggs were a strange color and had a slight odor. The waffle iron would not cook all the way through. I normally would not care except that it is just one more thing that is not maintained in this place. This place would be ok if you Read more

Genuine Hotels.com guest review

This hotel was right off of the interstate, which was extremely nice. We needed directions and the lady at the front desk was very helpful and told us exactly what we needed to know. To room was nice and the beds were comfy. I would stay at this hotel again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review