All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here432 Geary St, San Francisco, CA, 94102, United States of America, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 423 reviews)

Average rating for:

  • Cleanliness
    3.1
  • Service
    3.1
  • Comfort
    2.7
  • Condition
    2.5
  • Neighborhood
    3.7
4.0 / 5Excellent
"As advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A no frills hotel but pleasant staff, clean, and convenient location
Genuine Hotels.com guest review
1 night trip Mar 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Good for young people looking for cheap place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Read some bad reviews on here but it was not bad at all. I am 22 so I was looking for cheap cheap cheap for me and my friend. Clean enough for me. A little loud at night just because it is in a busy area, but I am sure that is how other hotels in the area are too. Good location as there is shopping right down the street. Trolley is right down the street ($15 for a day pass). We took cabs out to Mission district every night (a lot of cool restaurants and bars/very young) which was a bit pricey but maybe you are better with bus systems than we are. Overall, if you are looking for a cheap place to stay that is decent, this is a good place to go.
Genuine Hotels.com guest review
3 night trip with friends Mar 6, 2014
Melanie
US
3.0 / 5Good
"Good Value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was a bit dated, but given the price and the location, it made for a great stay. If you're planning to stay in your hotel all day, find a different place to stay. However, if you just need a place to crash that is centrally located, this hotel offers great value. Also, Hansel was friendly and had suggestions on where to visit.
Genuine Hotels.com guest review
3 night business trip Feb 25, 2014
Julian
US
1.0 / 5Poor
"It looked like a hostel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Old, small, and loud
Genuine Hotels.com guest review
1 night business trip Feb 28, 2014
robert
US
3.0 / 5Good
"Very noisy first night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Because of the configuration of the hotel, any noise from rooms on the inside of the hotel bounced off the adjoining outside wall. It acted almost like an echo chamber. The first night of our stay, there were a lot of people talking and doing other things that people do in hotel rooms and it sounded like they were just outside of our room. The following two nights were very quiet. Nothing had changed , so I don't know why it was so different, but, it was.
Genuine Expedia guest review
Other trip Mar 2, 2014
Jack
US
4.0 / 5Excellent
"Good Stuff!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had no problems whatsoever. Easy check-in and check-out. No complains and will be returning in the near future! Thanks!
Genuine Hotels.com guest review
1 night trip Feb 21, 2014
A Traveler
US
3.0 / 5Good
"Cool hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great as well as the staff especially at the front desk he's so nice and accommodating . The one big problem was the loud noise outside ( back hotel) early morning. It's kinda like unloading glass bottles it was really horrible and you can't sleep. The management really needs to do about that noise.
Genuine Expedia guest review
Other trip Feb 25, 2014
A Traveler
US
3.0 / 5Good
"Was not the worst but..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
For what we payed we were expecting a mediocre room with outdated everything as stated in previous reviews. What I was not expecting was how loud the outside traffic was. It was so loud I even asked the front desk if we could be moved. Now the man at the front desk was nice in telling us he had no other rooms available, but I truly didn't believe him and I felt it was just laziness on his part. All in all I would have returned if not for how loud the room was and the unwillingness of the night staff to move us.
Genuine Expedia guest review
Other trip Feb 25, 2014
Sabrina
US
3.0 / 5Good
"Not good not bad"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I had to stay for 2 nights only. It was an average experience for me. Those who are on budget can opt for this one in the heart of the Union Square.
Genuine Expedia guest review
Other trip Feb 20, 2014
A Traveler
US
3.0 / 5Good
"A Decent "No-Frill"s Place to Call Home"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
This is the place for you when you merely need a place to lay your head at night, after a jam-packed day of walking around the city. It's convenient location to public transportation, shopping and well...let's just say...culture make it's reasonable price tag worth it. Bring your own shampoo and perhaps some earplugs if you are opposed to listening to your own personal drummer with full-on drumset entertaining you at 3:00am in the morning right outside your window. On the other hand, leave those items at home if you like hanging out your window and observing the city from above.
Genuine Hotels.com guest review
2 night trip Feb 11, 2014
Diane
US
5.0 / 5Outstanding
"SAN FRANCISCO"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Its a very "small" hotel, most of these hotels were at one time what we call flop houses. Now converted to far better condition. If your expecting the Ritz forget it, if your looking for lower cost and comfort, it is. its located a block away from Union Square. Everyone there were very friendly.
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
LUIS TORRES
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Pros: Location, price Cons: Extremely poor internet, Very small room
Genuine Hotels.com guest review
6 night business trip Feb 6, 2014
A Traveler
US
3.0 / 5Good
"In the heart of downtown San Francisco"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was clean, comfortable, modest. Remote for TV didn't work. No clock in the room. Decent price for hotel downtown and near Union Square.
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
A Traveler
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great location for the cost of room
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
Andrea
US
3.0 / 5Good
"Good location great price!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Have stayed at this hotel several times in the past and it never changes. Great location i/e close to downtown and union square, but the "homeless" that haunt the hood leave a bit to be desired. The hotel itself is a bit on the shabby side, however for the cost savings it is well worth the fallen on hard time appearance. The beds and sheets are always clean, whereas the carpets could use a good scrub.
Genuine Expedia guest review
Other trip Feb 10, 2014
Gregor
US
3.0 / 5Good
"Excellent Location but really noisy"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Location was great and the price was as well. Staff was very nice and accommodating - gave me a room change on the spot so I could have a different bed configuration. While the room was clean and basic, it was all I needed for my one night's stay. Unfortunately, it faced the street and the noise was non-stop all night long. There were loud people across the street until 4am and since the windows are paper-thin in the hotel, I heard everything. I had only about 3.5 hours of sleep all night due to sirens, people, cars, etc. all night - about 5am it got quiet enough to catch a couple more hours of sleep.
Genuine Expedia guest review
Other trip Feb 3, 2014
Jewels
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Though I spent very little time in my room in the hotel I'd have to say this location is prime if you want to be within walking distance of downtownunion square. Starbucks is 20 ft away for the morning coffee and a snack.
Genuine Hotels.com guest review
3 night business trip Jan 15, 2014
DB
US
4.0 / 5Excellent
"Located in the heart of Union Square"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I loved it. This is actually the second time i have stayed in this hotel.I mainly stay here because it's inexpensive, central location, and it's only 3 blocks away from my friends apartments.
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
Maria
US
2.0 / 5Fair
"Location was great but...."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Quality of hotel is very sad. This has been the worst hotel I've stayed in. It is old and not up do date. This hotel has great potential if the owner is willing to invest in his hotel. Room needs to be completely updated with new furniture. My room had old tore up furniture. Not pretty at all. The only reason I stayed there is because I booked it thru Expedia over the phone and could not do my research on this hotel.
Genuine Expedia guest review
Other trip Jan 20, 2014
Veronica
US
3.0 / 5Good
"Location was great."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
We picked this hotel for two reasons: price and location. For these reasons, we were satisfied. The hotel is an older hotel, so you get what you pay for, but the hotel staff were accommodating and pleasant to deal with. Overall, I thought it was a decent place to stay. It was clean, and free of weirdos. It is, however, on the edge of the Tenderloin district, so there are plenty of homeless people and bums wandering around out on the streets. Also, bring earplugs to help drown out the night time noises of breaking bottles, yelling, police sirens, etc.
Genuine Hotels.com guest review
2 night trip Dec 13, 2013
Howie
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
no frills whatsoever, but pleasant enough old brick hotel. In it's late life of maintenance, and could use a bit of sprucing up. Big old windows opened, which was a plus…until the garbage trucks came up the alley below at 3:45 AM. Internet was very slow to almost unusable. TV worked. Staff was pleasant. You get what you pay for, and this was a low-cost hotel.
Genuine Hotels.com guest review
3 night trip Dec 8, 2013
A Traveler
US
1.0 / 5Poor
"Filthy Hotel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The place was absolutely awful. I was forced to stay there because of a city wide event and there was no other availability elsewhere under $600. It was seedy and disgusting.
Genuine Expedia guest review
Other trip Nov 22, 2013
Joe
US
4.0 / 5Excellent
"Old, but serves it's purpose"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We only ever book hotels in SF for location, as we love the Nob Hill, Union Square, Tenderloin area. This hotel is in the perfect location. It is old. Like, old. They say they charge for wifi, but we had a code printed on our receipt that we didn't pay for, so I think maybe they don't... Our room was TINY! The smallest hotel room I have ever been in. But it served our purposes. So if you're ok with a less than luxurious, old, tiny, kinda falling apart place that's cheap in a great location, this is a good option.
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
A Traveler
US
2.0 / 5Fair
"Bad"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
No hot water, slow internet, no security locks, windows would not close, extremely noisy
Genuine Expedia guest review
Other trip Nov 17, 2013
A Traveler
US
3.0 / 5Good
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This older building appears to be converted from an apartment or condo dwelling. Bathroom fixtures are dated, but in working order. We had two rooms, and one showed evidence of a previous water leak in the ceiling which was dry, but had not been repaired. I had meds that required refrigeration, but had to go to nearby stores to pick up ice since the room had no refrigerator, and no ice machine was in the hotel. Hotel is located very close to several low to high dollar restaurants, so dining was no problem. (Too bad there was no arrangement with the hotel for a light continental-type breakfast for hotel guests with one of these eateries.) Daily room rate, Service and maintenance were quite acceptable. Overall rating: 2.5-3 stars.
Genuine Hotels.com guest review
6 night business trip Nov 6, 2013
Art G
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Toilet was broken in first room. Moved into two different rooms to get two beds but one of these was overlooking the trash cans. All night, glass was dumped in these cans so could not sleep. Get a room away from that alley and it is simple and basic, but the staff is nice
Genuine Hotels.com guest review
1 night trip Nov 9, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent value, character"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed here for almost a week. For the price I paid and the location I would definitely stay here again. Rooms had a little wear but clean and comfortable. Windows are thin and street can be noisy at night but I slept right through. Soap but no shampoo ( I read the reviews and brought my own, but could find it at a cheap price a block away at Walgreens). The people at the front desk are definitely characters, but if you treat them with respect and are patient they are very nice and helpful (I was expecting an important call and there were problems, but the front desk was very helpful and we found a solution.) Overall, I prefer a hotel like this - having real character - over a cookie cutter hotel like the Hilton, which though upscale feels cold and soulless to me.
Genuine Hotels.com guest review
7 night business trip Nov 2, 2013
A Traveler
US
3.0 / 5Good
"Typical mid-level hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is an older SF hotel that has a reasonable rate for the condition of the hotel and location. Staff were pleasant and were able to assist with a noise problem . Bathroom is rather tiny, a little like an airline bathroom with a tub so not really recommended if you tend to the larger sizes.
Genuine Hotels.com guest review
2 night trip Oct 23, 2013
A Traveler
US
1.0 / 5Poor
"Union Square Plaza Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This place was a dump and way overpriced.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
Roger
US
2.0 / 5Fair
"Noisy and has no internet service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Has no internet! Rooms are smallest, only 1 elevator to all 7 floors, furniture like 1 stars hotel, or 3 stars in London. Location good for shopping but anything else. Don't advice to stay for vacation.
Genuine Expedia guest review
Other trip Oct 28, 2013
sergey
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was WAAAY too small, and the view was of a neighboring parking garage. Garbage truck started at around 3am, and kept us awake ALL night until about 7am. Hotel is on a one-way street, with no parking, so have to pay 25.00 a night to park in a parking garage, on a whole different street, then walk to hotel. I was very disappointed with this hotel. Plus, cups were in our room, but there was no ice or vending machine. When I asked at the front desk what we could drink he said, "tap water is good".
Genuine Hotels.com guest review
1 night trip Oct 24, 2013
Bryon
US
3.0 / 5Good
"Great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The building is old and clearly hasn't been rennovated, but it's kept clean and you can't beat the price for being in such a good location. There are lots of resturants and bars within a short walk and it's fairly easy to grab a cab out front. My only complaint is that the radiator can be a bit too loud, as it is an old-fashioned wall-unit.
Genuine Hotels.com guest review
1 night trip Oct 23, 2013
Ria
US
3.0 / 5Good
"Great Hotel Location-Parking with in/out privilege"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very convenient at a reasonable price and good service at the front desk, Wi-Fi included, in general maintenance of the building should be better.
Genuine Hotels.com guest review
1 night trip Oct 20, 2013
A Traveler
US
3.0 / 5Good
"Hotel in great location center San Francisco!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Excellent location,center of the city. Room, bed, bathroom is clean, but bagging for renovation. Rooms inside has not been renovated since 1907 !!!!!!!!!!!!!! Staff is helpful, but they can do only so much. Location and price bits it all.
Genuine Expedia guest review
Other trip Oct 21, 2013
John
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
The location of the hotel is very good. Two blocks to Union Quare and two blocks to Market Street where you can get all kinds of transportation. With the price I paid per night, its worth it and considering there are lots of big hotels around it. I will recommend it to friends whenever they go to San Francisco.
Genuine Venere guest review
Other trip Oct 20, 2013
A Traveler
US
3.0 / 5Good
"Great hotel for a night or two"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location! Sid at the front desk was wonderful. Gave us a bigger room when he saw that we had an additional person in our party. He was very helpful and stored our luggage so we could do some shopping before and after checking in/out. The hotel is very small and the beds not comfortable but not horrific for a night or 2. Ur in SF so you shouldnt be in ur room much anyway! : )
Genuine Expedia guest review
Other trip Oct 14, 2013
Lorrie
US
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is ok considering the price. The rooms are pretty outdated, but I guess the price makes up for that given its location. Overall, not a bad place if you're looking for a place to stay and don't care too much about room.
Genuine Expedia guest review
Other trip Oct 13, 2013
Alex
US
3.0 / 5Good
"Close to Union Square"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was a little tight on space and the facilities run down, but the staff was very nice and the hotel is in a good location and had a good price. It was also noisy at night especially if you needed the windows open for air.
Genuine Expedia guest review
Other trip Oct 10, 2013
Phyllis
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    2.0
Goodness, the only positive thing concerning this hotel is its location close to the city center - union square is just a short walking distance away - its very centrally located. But everything else is just hard to stand. A hotel like this you could not even rent in Germany or even ask people to pay money for it. It was really old and shabby. Would not book it again or even recommend it.
Genuine Venere guest review
Other trip Oct 8, 2013
A Traveler
US
3.0 / 5Good
"Hotel near Union Square"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This is an old place but it's in a good spot close to Union Square. If you plan on staying minimally in the room and spending your time around San Francisco, this would be ok. If you like hanging out in your room, don't stay here. Don't fall for the parking discount for $25 the staff tells you about. You can get parking for $18 at most lots in the area if you have the hotel validate the ticket.
Genuine Expedia guest review
Other trip Oct 6, 2013
A Traveler
US
3.0 / 5Good
"Good walking"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I like to stay there again in the future becuz there are nice surroundings with restaurants, stores, theater and etc.
Genuine Hotels.com guest review
2 night trip Oct 1, 2013
LindaT
US
4.0 / 5Excellent
"Convenient and Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel was very conveniently located to many cultural centers in San Francisco. It was quite and comfortable with a well-functioning heating system. The television was not working at all. A staff member came to my room and initiated a complex process that took 30 minutes. But the TV should have worked immediately. However, check in and check out were efficient and courteous.
Genuine Hotels.com guest review
1 night trip Sep 29, 2013
Stanley Krippner
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I had read many negative online reviews for this hotel, none of which agreed with my experience. The room was clean and everything functioned well. Online connection was slow, but worked. With the exception of one surly staff person, the other staff members were courteous and helpful. For a "budget hotel," I found it better than most other budget hotels I've stayed at in major cities.
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
2.0 / 5Fair
"Needs Major Renovation"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel is in a great location, but it is ancient and needs major renovations. It is dark and musty and we were glad to leave at the end of our stay. Overall, the room was pretty clean except for the windows, which had about 50 years of grime on them. It was also really warm and had no a/c, but one of our windows would not stay open as it was too old and deteriorated. It is cheaper than the other hotels nearby, but I would definitely recommend paying a bit more and having a more pleasant stay somewhere else.
Genuine Expedia guest review
Other trip Sep 27, 2013
A Traveler
US
3.0 / 5Good
"Very close to Union Square and theaters."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We liked the hotel, but it lacked an ice machine, so we had to go to Jack in the Box for ice. The shower and toilet room was too small.
Genuine Hotels.com guest review
3 night trip Sep 11, 2013
Barbara
US
3.0 / 5Good
"convenient location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Old hotel but adequate to my needs.
Genuine Hotels.com guest review
2 night trip Sep 3, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    3.0
The room was stinking. No place to put only one suitcase. Dressing door could not open.
Genuine Venere guest review
Other trip Aug 28, 2013
A Traveler
US
2.0 / 5Fair
"get what you pay for..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
This was not a very nice hotel. I understand San Francisco is expensive, and it's summertime. But that being said, this hotel would be half as much in any other big city. The location is awesome, right on Mason near Market St. Can't ask for a more central location. The only real beef I had with the place was the noise. We were placed in a room with a window facing the alley. And I swear there must have been a recycling operation going on back there, as there were trucks going in and out all night. No way to get any sleep, and I had a cranky girlfriend to prove it.
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
cole
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    4.0
Very good position, old and noisy hotel
Genuine Venere guest review
Other trip Aug 18, 2013
A Traveler
US
3.0 / 5Good
"Because of Expedia's reviews, I was prepared!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Expedia reviews of the Union Square Plaza hotel were spot-on. European feel to it, mostly in the lack of air conditioners. Very Spartan room, but clean. Bathroom was clean. Because there were no air conditioners, we had the windows open, and they did open up onto a very busy street, so there was noise pretty much all night into the early morning, but we're pretty decent sleepers so it wasn't that big of a deal for us. You are right on the edge of the Tenderloin district and the Union Square district; plenty of convenience stores, restaurants, etc. right outside your door. We needed an inexpensive option right in the city, we weren't there for high-end luxury. The room was exactly what we needed. Did not feel unsafe at any time. Just be city-smart, in general.
Genuine Expedia guest review
Other trip Aug 17, 2013
Carolyn
US
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