My first stay at a Clarion and I will say that my wife and I were very pleased with the facility. Our bed was comfortable... excellent shower - hot water - drain that actually worked and the room was well maintained and clean. We will be staying at a Clarion next time we travel.Genuine Hotels.com guest review
the bed was bad and the pillows were not goodGenuine Hotels.com guest review
"Business trip with kids"
Comfortable beds and pillows. Complimentary breakfast was good.Noise was unnoticeable. Staff is courteous.Genuine Expedia guest review
"Will stay there again."
Loved the room and the location i was in. Was able to get a good nights rest with no noise to bother.Genuine Expedia guest review
"Bed was nice!"
The bed was comfortable and the linens were nice. However, room was really run down. The ice machine was broken and the area where it was located looked like a slum. I was scared someone was going to jump out at me. There was also no hot tub and the info said there was HBO but there was not. I would not stay there again.Genuine Expedia guest review
Everything was very nice - staff very helpful and friendly. Breakfast was lacking; same thing every day - scrambled eggs, ham or bacon and sausage. Other than that everything was great!Genuine Hotels.com guest review
"Not Bad, But Leaves Something to be Desired."
Hotel looks gorgeous from the street and into the lobby. The rooms look like cookie-cutter hotel rooms. In-room single cup coffee machine provided along with sugar and cream, but no coffee. Only two generic brand teabags. Continental Breakfast was a joke, providing only coffee (wasn't hot) and water for tea; No fruit/pastry/muffins or anything to eat […] at all. I suppose the value was worth the price, and I would not have a problem staying here again now that I know what to expect. Read moreGenuine Expedia guest review
GoodGenuine Hotels.com guest review
"2 Night Stay"
The first night we were cold because the heater did not work properly so I called the front desk the next morning and the desk clerk moved us to the tower that was much better and warmer. I recommend the tower only because it is better than the outside part of the hotel. Also I recommend the free breakfast they have because it was very good and fre […] sh. Read moreGenuine Hotels.com guest review
"It was so cold!!!"
It smelled like smoke even though it was a NO smoking room.The heater did not work it was really loud and the room was FREEZING the staff was friendly but overal I would not stay here again.Genuine Hotels.com guest review
Not the cleanest.. Stains on the carpet, no towels whe I arrived. The bed was very comfy.Genuine Hotels.com guest review
There was no hot water and no compensation for the inconvenience.The manager is non responsive with this concern. The hotel has thin walls and is noisy.Genuine Hotels.com guest review
Privacy was a little bit of a concern since the hotel's window curtains were thin enough that people could easily see you from the outside specially at night when you have your lights on. Other hotels would have a second set of thick curtains that could be pulled close. Other than that everything was good. Price was very competitive.Genuine Hotels.com guest review
"Looks can be deceiving"
When I arrived the front of the hotel looked nice but when we started to walk to the side of hotel it looked awful and old. When I went inside the room, they only had 2 towels no face towel. In the shower was not cleaned properly where I found hair shavings along the shower walls. Vending machine only had ginger ale available. I would not recommend […] this hotel. Read moreGenuine Expedia guest review
The heated didn't work, there was no hot water. They said they were refunding sons of my fee and to this day nothingGenuine Hotels.com guest review
"Stuff stolen while staying at Clairion"
I liked the room fine but stuff was stolen from my pickup while i slept. I asked if they had security cameras and was blown off by the desk attendent. I reccomend they hire security for parking areas.Genuine Hotels.com guest review
"Not up to my standard"
Was conveniently located near restaurants and some local night life, but the facilty was that of a low rate motel. Ice and vending machines all broken, smell of cigarette smoke in hallways to elevators, furniture in room had stains on ottoman and chair, was not prepped well with replacement emmenities, room smelled old and musky. All in all, the room […] was not worth the price. Read moreGenuine Expedia guest review
"Cold as ice"
The room was an outside facing room and with outside temps in the low 30's, the heat had never been turned on. The room was near 50 degrees and it took 4 hours to slightly warm upGenuine Hotels.com guest review
"right for the price"
Great counter employees. Quick in and out. Great Continental.Genuine Hotels.com guest review
Title says it allGenuine Hotels.com guest review
Room smells. Felt unclean. Shower almost burned me hot cold hot cold. Very outdated.Genuine Hotels.com guest review
"A little dissappointing"
Bar didn't have what vwas necessary to make the special they advertised. Bar ran out of Petrone. Coffee pot in room didn't work snd worse of all no Thursday night football. Even Motel 6 has Thursday night football.Genuine Hotels.com guest review
i was assigned an exterior ground level room. i expected rooms to be classy and comfy as the concierge area of hotel, no way. room had outdated and sloppy light/electrical switches/plugs. curtains had cigarette burn holes, carpet was stained, restroom was clean but ceiling had mold stains and plumbing fixtures were a joke. to open/close shower valves […] you need to turn in opposite directions. fitness center was just as bad, stained carpet and worse were both treadmills would stop running after five minutes, unknown if breaker or other fault. on the bright side staff were helpful and pleasant, breakfast was not bad and happy hour at lounge was almost par. maybe interior rooms are better but i wont chance it again at a clarion. just my opinion Read moreGenuine Expedia guest review
"Best hotel for low rate in the area!"
Safe neighborhood, friendly staff, clean and comfortable! Good breakfast - included in price! Booked through expedia for an incredible rate. All hotels in the area were much higher. Stayed here twice now for a conference and extremely satisfied!Genuine Expedia guest review
"Great staff, but you get what you pay for..."
The staff was excellent, especially Lupe, the front desk manager. She did her best to find me a room for an extra night and saved me from switching hotels. However, when it comes to the room, you get what you pay for. The room on the "outside" portion of the hotel open to the outside, rather than an interior hallway. Rooms were clean, but the room was […] outdated. I got what I paid for, but would look to spend more for nicer accommodations in this area next time I visit. Read moreGenuine Hotels.com guest review
"Easy to get to other locations"
Hotel was sight of 3 day conference. Hotel was close to several restaurants, and shopping centers; and close to BART station for trip to San Francisco. Breakfast was better than just coffee and bagels!Genuine Hotels.com guest review
"RUDE FRONT DESK PERSON DURING MY CHECK IN AND OUT"
THE HOUSE KEEPING, MAINTENANCE AND RESTAURANT STAFF WERE ALL VERY NICE AND HELPFUL - THE FRONT DESCK PERSON WHEN I CHECKED IN AND OUT IS THE SAME LADY WHO IS SO RUDE AND VERY MOODY - I DON'T THINK SHE HAVE THE CUSTOMER SERVICE PERSONALITY AT ALL - SHE EVEN MADE A FACE WHEN I ASK HER QUESTION - I STAYED THERE NOV 16-17 - THE MANAGMENET SHOULD BE INFORMED […] BY THIS - I AM WRITING A REVIEW TO THE HOTEL AS WELL, THANK YOU Read moreGenuine Hotels.com guest review
"Basic room, served purpose, would book again"
I would book again, but for business not recreation. Large stain on rug, just "functional" bathroom combo, I missed the morning breakfast as I had to head to work (decent hours, but I had to leave early). The resteraunt(Bistro Cafe) was open only after 5pm. Sundries shop connected to checkin counter was just mints, condoms, some snacks and some toiletries. […] Hotel was a face lifted motel, generally clean, centrally located, awesome for $80. Read moreGenuine Hotels.com guest review
The hotel is under construction but the service staff was rude. Asked for an extra blanket and after asking three times including through the front desk I was told they did not have any. Just to lazy to bring me one.Genuine Hotels.com guest review
One of the few hotels I have stayed at that did not have a microwave or mini fridge, bed was comfy. Bar/restraint had limited menu items. overall not a bad place.Genuine Hotels.com guest review
"Hotel looks great on the outside. Decent Service."
Entering the hotel parking lot, and the lobby area, the impression I received was "awesome". Past the half-way broken automatic door that I almost ran into, the front desk lady responds "oh darn"... more like "oh well"! At this point I'm kind of laughing inside. She was decently friendly/polite (I guess I'm used to disneyland-standards of personnel […] cheer). After the check-in, The security lock on the door is partly broken, and so is the soap tray in the shower. There were stray hairs left on the toilet and tub--kind of disturbing for a germophobe such as myself. The elevator in room 128 is dangerously disturbing--ask for a non-elevator room. Checking-out, I asked for a comp. due to the noise, and they offered 10-20% "depending". I said "Oh well". Overall, there is much room for improvement for close to $100/night. Mind you this was my first time at Clarion, so, I may hesitate to re-book unless Clarion provides a better comp. than 10-20% "depending..." Call me a stickler for high standards. Read moreGenuine Expedia guest review
"Possibly a good hotel, but a bad room."
This Hotel had been renovated less than 3 years prior to my stay. Most everything was fresh and in good shape, and that is nice. But it seems to me they cut corners in a few vital places and it resulted in at least one room being very unpleasant. Behind the far wall of my room, some kind of machine, I imagine it was an elevator motor, would keep powering […] up and grinding. It wasn't loud like being next to an airplane but for somebody trying to fall asleep, it was plenty loud. I got into my bed at 10 and fell asleep around 1. Just outside the room, a dirt planter had a leaking pipe and on my way in I tracked in mud. I had to wet a wash cloth and scrub stains out to prevent losing a deposit. I can't help but wonder if the receptionist knew about all these things and had something against me and so decided to put me in there. I never did complain and I imagine they would have been happy to move me if I did, but if they cant keep their pipes fixed and figure out what sound insulation is, they shouldn't be renting out that room. The price was great if those 2 problems didn't exist. I probably would have given it 4 stars. Read moreGenuine Hotels.com guest review
"Nice indoor pool ,bus center and lobby"
We were in the much older room in the back of the hotel. There was noise from the heater or something but I slept through it. Standing water on exterior corridor around the ice machine. Room was very old but very clean. Full use of indoor pool and fitness center and lobby where it is new and very nice.Genuine Expedia guest review
"You get what you pay for"
I booked a room for the tower which means I would go to my room through lobby and up the elevator. Instead, I was given a room downstairs with outside access next to the parking lot. My room was also backed up against the laundry room which was extremely loud. I was exhausted because my stay was due to family emergency, so it did not bother me as much […] as if I was there for leisure or was someone who cannot sleep with a lot of noise. Housekeeping was noisy, but they were friendly. There was a lot of activity in the evening (Saturday night) with people hanging outside the rooms. Some with nice "colors" but unfortunately, that is so prevalent now it is hard to get away from it unless one is willing to pay for a more upscale accommodations. Also that evening at 3am, there was some yelling and cursing going on in the parking lot and then cops showed up with their dogs sniffing around to boot-made for an interesting evening. I felt relatively safe though and there were families there as well. The price was good and if you are like me and live in an area where some of this stuff is not so uncommon and it doesn't bother you as much, then yeah go ahead and stay. If not, you'll hate it, avoid it, and pay more for a better room somewhere else. Read moreGenuine Expedia guest review
This was the first and last time that I ever book with the Clarion! I was at the hotel room for about 4hours when I just couldn't take it and booked a different room else where. There were stains on the wall next to the night stand. My pillows smelled funny almost seemed as they didn't change things from the previous guest in the room. We even had missing […] towels. Then our curtains didn't work ! Read moreGenuine Hotels.com guest review
I chose this hotel based on price and location. The room was average. Bed was comfortable but the pillows were a little small. The room heater was loud so I turned it off before I turned in. The carpet had a few stains. Finding my way around the hotel, and to my room, was a little confusing. Breakfast was a little disappointing. The only fresh fruit […] was cut up, in a small bowl, in a table-top refrigerator. The scrambled eggs were plentiful. Not may bread choices, and half of the toaster was not working. Read moreGenuine Expedia guest review
Hotel old. Worn out. Scalded myself in shower. Water knobs didn't adjust properly.Genuine Hotels.com guest review
"I would never stay there again."
Noisy , motel doors slam shut- dirty bathrooms and grout- front desk was not attended- I had to ask house keeping to get someone to help me. Lobby was nice but does not reflect what the rooms look like- spend more money for a better room at a better/ different hotel. Airport next to Clarion Motel you will hear propeller engines all night!Genuine Expedia guest review
"Excellent Extended Stay"
I stayed for 6 nights. The room was very comfortable and quiet. The breakfast always had something nice and hot or cereal if you wanted it. I would definitely stay here again.Genuine Hotels.com guest review
"No Hot water"
I did not have hot water for 2 days out of 3.Genuine Hotels.com guest review
"2 nights in Concord"
The hotel was pretty easy to find, being right off the freeway. When I pulled up I could tell this wasn't the best part of town. Front desk gal was "ok". Going to my room the elevator was broken, the other one smelled like smoke, and my room was missing its room number! The room was non-smoking but you could smell it and took half a day to air it out. […] The maids were curteous and quick. The stairwells all wreaked of smoke and my floors ice machine was broken. The room was decent and had a comfortable bed and clean tv. My shower drained slow and hot water was a bit rare. Went down to breakfast at 9am and it was locked even though they told me 7-10am. They definitely could have done better for the price but I wasn't needing much on that trip. Read moreGenuine Expedia guest review
Very nice hotel - good amenities and comfortable room. Would be a much nicer place to stay if there were restaurants/stores closer.Genuine Hotels.com guest review
"Great for the price"
If you're not looking for anything fancy but need a place to stay across the bay for a great price, this is a great choice. Rooms were clean, people were nice, and the AC worked. Only problem is that it was a bit noisy outside. Other than that, I was satisfied.Genuine Hotels.com guest review
"Time for a remodel!"
One working elevator to get to our room on the 4th floor. NUMEROUS times a maid would be in the elevator with a cart so we couldn't get in. One time a maid got out and let the door close before we could get in and we had to wait another 10 minutes. We returned to our room late and got into bed and it was broken on one side. We had to shove a drawer […] underneath it so my husband wouldn't roll off. The room stunk, both literally and figuratively. Read moreGenuine Expedia guest review
"Good enough for the price"
The hotel was ok, the major problem was that there was something wrong with the elevator the first night we were there and a loud noise would occur every time the elevator came to a stop.Genuine Expedia guest review
"in the neighborhood of family"
We had a room with outside door. Noise travels well between rooms in this part of this hotel. Room was adequate, everything worked well, but nothing special. Breakfast was OK, there was no microwave available to heat food. So I wouldn't call it a hot breakfast, maybe warm.Genuine Hotels.com guest review
I thought the hotel was very nice. I would stay here again.Genuine Hotels.com guest review
"Right off freeway!"
The hotel itself was perfect access right off the freeway. The room was a little disappointing. The carpet was stained like crazy and when looking for a lost shoe found empty soda bottles under the bed. They were not our soda bottles. If you are just looking for an okay place to stay for a good price this might be the hotel for you.Genuine Hotels.com guest review
"Nice overnight stay"
I knew I was going out with friends and would not be driving home, so hopping online to find a room was a must. It was a clean room and looked nice. Service was excellent and everyone was really nice. I didn't make it to the lounge or eat, but our neighbors told us it was good. It was a little expensive ($100) for the night (unless I'm just out of […] touch with hotel cost these days)....but it was worth it to not drive home after a night out in Concord. Read moreGenuine Hotels.com guest review
"within 15 minutes of golf course"
the stay was good but we could hear every time the elevator was used. We could have had a better room location.Genuine Hotels.com guest review
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