Coudn't find a privacy curtain so we turned out light that worked and couldn't even watch TV for the light it would make in the room. The lamp by the phone didn't work, but then neither did the phone, so couldn't get a wake up call or call the desk to inquire about about curtain or replace lamp. The alarm clock worked and the bed seemed clean and comfortable. […] Hope my friends had a better experience that night. Read moreGenuine Hotels.com guest review
"good location, nice room"
Though it was a good location that was clean, the room side we were on was so loud!! We were facing the side parking lot that faces another building that is doing construction at 6:30am and everything echoed and we could hear everyone going in and out of rooms and talking in parking lot, etc. Nice hotel, but I recommend to ask for a room facing poo […] l. Read moreGenuine Expedia guest review
"OK choice for a cheap overnight"
The hotel is in a convenient location for freeway access and restaurants, not much else to do in that area. The room was average, the beds were decent but the bathroom was small, the door actually hit the toilet whenever you opened it! We were very disappointed to find the pool was closed for maintenance on the day that we arrived but they would not […] refund the payment since it was already check-in time. (Umm how was I supposed to know before I checked in??) The management didn't seem to care we were locals that were there for the pool, so hopefully you won't have an issues that require any customer service because you won't find it at the Clarion. Read moreGenuine Hotels.com guest review
"very close to freeway and price is good"
I think overall i had a good experience. I wish every hotel had refrigerators and microwaves like this. The carpets can receive some TLC. and maybe extra pillowsGenuine Expedia guest review
The Clarion Inn was not clean. In the breakfast area, all the plates had a layer of grease on them. The carpets in the hallways were very dirty and stained, we had to ask for toilet paper, and replacement of wash clothes.Genuine Hotels.com guest review
The following is in order of my experience. Walked in front door. Front desk person was multi-tasking and had almost zero ability to focus on my checkin. She was very young and had little help and tons of customers waiting. After lengthy check-in, I got to my room. The air conditioner was very loud and made sleeping difficult. Bathroom drain plugged […] with cigarettes - maintenance did come up and fix. Internet was impossible to use and I ended up using my cell phone tethered to my laptop for much faster service but did result in additional AT&T costs. Then, Sunday's pool party with live DJ and alcohol was SO LOUD I had to switch room which again forced me to go to the front desk of the hotel which was still overloaded. Many people in the lobby trying to use the 'business center' computers to print airline boarding passes but computers were all experiencing very very slow internet and printing problems. Then, I decided to try and relax by going to the gym. :-( The gym's weight machine had missing weight adjustment knobs which made it impossible to change the weight, which however, was okay as I was able to use the fixed weight of 80 lbs. However, the weight machine's hand grips were all ripped up and cut into my hands when trying to use. The treadmill was fine. Went for a walk but the hotel is not in a good location for walking as fast speeding cars and freeways surround the property but make it easy to go somewhere else. (smirk). Read moreGenuine Hotels.com guest review
The staff was less than inviting. It took a very long time to check in and the staff spent more time talking to each other than taking care of the people waiting to check in. My room never got cleaned and had no stopper in the tub to allow to take a bath. I will NOT stay here again nor recommend it to my friends and family.Genuine Hotels.com guest review
Very nice hotel. Cheaper than the Extended Stay hotel I used on my previous trip which was also a 2 1/2 week stay. Will stay there again for my August 2014 trip.Genuine Hotels.com guest review
"Close to shops and food."
Although the hotel seems to be clean it still had that old building smell, all around the lobby and hall ways even when you open the door to your room.Genuine Hotels.com guest review
"Wouldn't stay again not worth price"
We had called to verify our room reservation and the gentleman who had answered the telephone has no idea what he was doing it took him over an hour to find our reservation ... This hotel has a 250$deposit charge on top of the hotel room p/night charge that we were not informed of until we checked in.. When we get into the room everything was presented […] nicely the door got stuck a lot & one of the lamps didn't work & the ac was stuck on one temp 60 degrees but that part didn't bother us... When we had called to get extra pillows and towels they said they first said they were washing some then I called about an hour later asked again & they said they had none whatsoever witch I found inconvenient considering their towels were very thin... They charge a 6$ fee for breakfast and the ice machines were ridiculously far... At check out we received our deposit back & overall for an hotel this was a horrible place to be not worth the price... Read moreGenuine Hotels.com guest review
"Not stocked well"
Hotel amenities: No extra toilet paper, not enough towels, no tissues. The bathroom had no fan or vent. The pillowtop bed was not as soft as I hoped!Genuine Hotels.com guest review
"Terrible! Save yourself!"
Shower had old used soap in it, stains all over the carpets, and while the lobby looks great the rooms were disgusting and THE AC WAS BROKEN in the room. Non smoking room smelled of cigarettesGenuine Expedia guest review
Our room had an unpleasant odor from the moment we walked in and the carpets had apparently not seen a vaccuum for quite some time. The only ammenities were a coffee maker and a TV, no fridge and no microwave besides the one next to the front desk on the 1st floor. Given that we were on the 4th floor, that was not of much use. The bedspreads and blankets […] were stained and disgusting. Not just a few minor spots mind you, but large, unsightly yellowish stains and discoloration over the entire blanket. I would sooner sleep in a tent in the parking lot then walk back into this place again. The parking lot might actually be cleaner. Read moreGenuine Expedia guest review
BAD HOTEL IN ALL ASPECTS!!! DO YOURSELF A HUGE FAVOR AND DONT EVER GO THERE. STUFF IS ACTING AS IF THEY DONT EVEN WORK THERE. BLAHGenuine Expedia guest review
"I thought it would be a lot nicer"
The rooms need updateing there were huge stains on the carpet and most of the rooms had a funny odor. almost like mold. the lady behind the counter was extremly nice and allowed me to look at a few different rooms to see if I could find something that was acceptable. It was not worth the $80. for a room. If they 8invested some money into this place […] it could have potential. Read moreGenuine Expedia guest review
"Nice hotel, clean, easy access"
Nice hotel, friendly staff, clean and well maintain. Unfortunately no breakfast as promise and they cancel it.Genuine Expedia guest review
"nice location near freeway and shops"
nice location near shops and freeway.nice bed and linens and pillows.Genuine Hotels.com guest review
"Dirty broken down hotel"
The room smell ok but was filthy. There was a giant red stain on the rug. The wifi was so weak it was impossible to use it. The towels smells dusty like they had sat for months. The bathroom was the worst. There was so much hair in the shower/tub that I could have made another person with it. The cable didn't get a few of the channels they claimed, […] like HBO. I have stayed at smaller dive hotels that were better than this for half the money. Read moreGenuine Hotels.com guest review
For a quick one night stay out side of San francisco thats reasonable priced, with easy location and clean rooms.This hotel will suffice. The exterior of the hotel needs some updates as well as fresh new out door carpets would do the hotel justice. If your looking for a quick night sleep in comfortable beds before traveling on this hotel is worth its […] stay. Read moreGenuine Hotels.com guest review
"very nice stay comfortable bed."
very nice place.Genuine Hotels.com guest review
My room was pretty loud, as it was one of the rooms with an outside entrance. There were other guests partying loudly outside my room, it was annoying.Genuine Hotels.com guest review
"You get what you pay for"
Room was mediocre over all, but you get what you pay for. Would I stay there again? Probably not.Genuine Hotels.com guest review
This place is a dive, not at all like the photos. My room was filthy dirty and did not even have actual drapes, just a sheer see through curtain. You will be disappointedGenuine Hotels.com guest review
The hotel was OK for a business one night stayGenuine Hotels.com guest review
"Affordable, quiet, comfortable, and clean stay."
I would stay here again, it was very affordable, no stains or messes, very well kept and I left satisfied.Genuine Expedia guest review
"Price was good"
Good price for 2 nights. I would like to see this hotel when all renovations are done.Genuine Expedia guest review
Very comfortable and convenient.Genuine Hotels.com guest review
FacilitiesGenuine Hotels.com guest review
"Easy access to anything"
Great stay I really enjoyed I recoment to my friends and familyGenuine Expedia guest review
convenient to 680 freeway and close to Sun Valley shopping area.Genuine Hotels.com guest review
"One night at the Clarion"
This was a nice surprise. Formerly the Holiday Inn, this hotel was clean, and the beds were VERY comfortable.Genuine Expedia guest review
Very dirty. There is a 1 inch gap at the main door way that let's light and dust in. The pictures do not reflect the hotel.Genuine Hotels.com guest review
"close to all nearby sites"
Nice location near freeway and close to all nearby locations to see. Near shopping and many dining places nearby. Clean and quiet.Nice bed and pillows.Genuine Hotels.com guest review
My room was nice and the bed was comfortable, cleanliness was good! Like they say, they all are pretty much the same when the lights are off! Nice little bar, bartender was nice and very observant!Genuine Hotels.com guest review
"I love this place"
I love this place. The price is great. We stay here everytime we go up northGenuine Hotels.com guest review
The ENTIRE hotel smells like cigarettes, the "clean Linens" smelled like stale cigarettes. The walls were dirty, the shower was gross. NASTY NASTY PLACE.Genuine Hotels.com guest review
I had a wonderfully relaxing stay. The room was clean and mostly together. I appreciated the staff they seemed geniune.Genuine Hotels.com guest review
"Nice hotel we luved it"
We had a great time,room was very clean and comfortable, the beds were great,I have a bad back and I woke with no pain, we were not disturbed by any one. The hotel over all was beautiful,the staff was great,very friendly.Genuine Expedia guest review
"Not in the safest location"
I checked in around 12:30am and it took about 15 minutes to get to the front desk as I had to wait behind some shady characters before getting to check in. Once inside, most of the outlets in the room didn't work so I was unable to charge my phone. The bed was ok, the room had not been updated in a while and was not particularly clean but not terribly […] dingy either. Read moreGenuine Expedia guest review
First, if you have the option, stay in "The Tower". This is the nicer building of the two, and seems cleaner. Might be $10 more or so, but worth it! Customer service was great from Ronald and Alisa (?), they were absolutely great!Genuine Hotels.com guest review
Location is what sold me. Needed a last minute, affordable, clean, safe place to stay. Thought the Clarion was a reputable name so I booked a room. Arrived and was sent off to the "other building" to access my room. Other building was like a whole other neighborhood, "hood" being the operative word. Found my room, and entered. First thing I saw was […] the grossly stained cushion on a bench placed in front of the door. Carpets were..sticky? It felt like they were greasy, or just dirty, but didn't want to investigate as I was just needing a clean and safe place to sleep. Door jamb didn't have an insulation strip, so the smoke from the people outside was coming right in. Unless I'm in a pickle, I don't intend to stay again. Read moreGenuine Hotels.com guest review
Never again ,filthy, noisy, poorly maintained, too much gang activity in the area . Parking lot loitering also concerned us, we worried our car was unsafe in the parking lot. We cut our stay short and only state one night.Genuine Hotels.com guest review
"Close to our business trip."
Our stay at the hotel was less than what I expected of Choice Hotel group. The bathroom is so small and the tub is clogged and we did not bother to call for maintenance service and we also did not ask for cleaning service the whole time we were there. There was no microwave or refrigerator in the room and we found out we have to extra for each appliances […] and I found out during my checkout. The day we checked-in we also found out that they just changed their policy on free breakfast so we to go out every morning. Other than those I mentioned the hotel id fine for just sleeping. The overall grade maybe a 2. Read moreGenuine Hotels.com guest review
"Great central location"
Pleasant stay in a clean and quiet hotel with a nice central location. Nice comfortable bed with quality liens and pillows.Genuine Expedia guest review
It's unfortunate that the breakfast is not complimentary.Genuine Hotels.com guest review
The front desk for Saturdsy and Sunday is not friendly and helpful.Genuine Hotels.com guest review
"We didn't stay"
The neighborhood was not the best. Smelled like vomit in the hallway. The hotel clerk told us to go around to a door that would have access to the elevator. That door was locked...only opened from the other side. The phone didn't work...couldn't find the light blocking curtain. We left...and did not stay.Genuine Hotels.com guest review
"No frills place to stay"
When Keeping Your Costs Down Is Your Primary Objective, This Will Do The trick. The Staff Is Courteous And Their Breakfast Is Gracious. The rooms are Old With That baked-in Cigarette Smoke smell. If You Can Get Past That, You've Got Yourself A Bargain.Genuine Hotels.com guest review
"Won't stay again"
I have stayed at this hotel many times, then it closed for a couple of years. I was happy to see it back, so when I went to see my sister and friends in Concord, I booked the Clarion. Now I know from the pass, you have to over look a few things, cause "You get what you pay for". I thought since they re opened it, they may have cleaned the place up. […] Sadly that is not the case. I asked for a small fridge to be delivered to my room, they charged me 10 dollars for that. OK, I can get over that. When I went to my room, and opened the door, there were really big dark stains on the carpet. I said to my self, ok, so they didn't clean the place up, I will keep my shoes on. But, yuk, it looked awful. The next day I went out and saw my sister and friends. When I came back to the room later that evening, I couldn't believe what I saw. On the front of the bed, was a big hole in the sheet! I was like, NO. I am taking about a 2 inch in diameter hole. I take a pix of it and went down to the lobby. I said, this is tacky and unacceptable. The manager asked me what I wanted? I said I am not trying to get anything, I am just bringing this to your attention. They were acting like, what is the big deal. OK, that is it for me, I think I deserve at least a clean room and bed with good linens on it for my money. Read moreGenuine Hotels.com guest review
"right off the freeway"
my stay was ok could have been better by having an indoor swimming pool and hot tub open 24 hours.Genuine Hotels.com guest review
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