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All hotels in Dallas, Texas, United States
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1 room,  2 adults 
Adults Children
Room 1:

Sheraton Dallas Hotel - Dallas

32.784607, -96.794891
4 stars
400 Olive St, Dallas, TX, 75201 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $169
Price Match Guarantee
4.0 444 5

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    Sheraton Dallas Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Sheraton Dallas Hotel

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    Overview of Sheraton Dallas Hotel - Dallas

    Location. The Sheraton Dallas hotel is located in the downtown arts and financial district of Dallas, Texas. The hotel stands two blocks from the Majestic Theater and eight blocks from the Dallas Convention Center.

    Hotel Features. Built in 1959 and extensively renovated in 2009, the Sheraton Dallas offers fine dining, leisure and business services for visitors to the Dallas area. The Kitchen Table Restaurant and Lounge features "authentic American" favorites for breakfast, lunch, and dinner. Beverages and meals are offered at the Draft Media Sports Lounge. A coffee shop and dessert bar are also on site. High-speed wired and wireless Internet access is available in public areas for a fee. Function facilities encompass 230,000 square feet of space. Recreational amenities include a limited-hour, complimentary fitness room, a billiards table and an outdoor lap pool. A roundtrip airport shuttle service is available upon request for an additional fee. Guests can also take advantage of onsite covered parking and a limo/town car service. Additional parking is also available nearby for a surcharge. A safe deposit box is available at the front desk. Wheelchair-accessible guestrooms are available upon request. Please note that this is a smoke-free property and violators may be fined.

    Guestrooms. This 38-story property offers 1,840 guestrooms and suites. Selects rooms are furnished with Sheraton Sweet Sleeper Beds. These beds feature custom pillowtop mattresses, down/feather pillows and cotton sheets. Select accommodations reflect mahogany furnishings and Southwest-patterned fabrics, while other accommodations feature muted earth-toned color schemes. Select rooms include flat-screen televisions. Bathrooms feature granite floors and are stocked with bathrobes and Bliss bath products. 24-hour room service is available. Each room is equpied with a safe. High-speed wireless Internet access is available (fees apply). Wheelchair-accessible guestrooms are available upon request. Guestrooms are all non-smoking.

    Image of Sheraton Dallas Hotel, Dallas
    4.0 out of 5 Excellent (444 reviews)
    (Neighborhood average 4.2)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I work in downtown and have passed by the Sheraton daily over the last 10 years. I have never thought much about it. I had the opportunity to stay there... this past weekend with a wedding party - and I was honestly surprised at just how nice the hotel is! EVERYTHING was top notch. The staff was incredible, the rooms were great (we stayed in a junior suite in the center tower) the VALET was amazing. We visited the sports bar, Draft and it was great. Every staff member we came in contact with was plesant, friendly and helpful. The rooms were very clean, and spacious. Getting your vehicle from valet was a breeze. I just can't say enough about this property! Reviewed by a Hotels.com guest on Apr 22, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Traditional Queen/Queen

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    Two queen beds. Desk. High-speed Internet access (surcharge). 37-inch cable/satellite TV with pay movies, ESPN, and HBO. Clock radio. Coffee/tea maker. Refrigerator on request. Hair dryer. Bathrobe. Iron/ironing board. Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Traditional King

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king or two queen beds. City view. Work area. High-speed Internet access (surcharge). P37-inch cable/satellite TV with pay movies, ESPN, and HBO. Bath tub/shower combination. Vanity. Garden Botanika bath products. Hair dryer. Bathrobe. Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Junior Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. City view. Desk. Wireless high-speed Internet access (surcharge). 37-inch television. Wired high-speed Internet access (surcharge). High-definition television. Cable/satellite television channels. Pay movies. HBO. Video-game console. Phone. Free local calls. Voice mail. CD player. Clock radio. Coffee/tea maker. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Junior Suite, One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Club, Two Queen Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Junior Suite, Two Queen Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Pure Allegy Friendly

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Club, One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Two Queen Beds, Accessible

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    This room overlooks the city. Slip into the pillowtop bed with premium bedding for a good night's rest. The private bathroom has a bathtub or shower, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch plasma TVs is offered for your entertainment. A coffee/tea maker is provided while a refrigerator can be requested. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Executive Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    780 sq feet (70 sq meters). Desk. Separate living room. Separate sitting area. High-speed Internet access (surcharge). Cable/satellite TV with pay movies, ESPN, and HBO. Clock radio. Coffee/tea maker. Refrigerator on request. Hair dryer. Bathrobe. Iron/ironing board. Non-smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathtub or shower
    • Blackout drapes/curtains
    • Cable TV service
    • CD player
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Extra towels/bedding in room
    • Free local calls
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room safe
    • Iron/ironing board
    • Makeup/shaving mirror
    • Pay movies
    • Phone
    • Pillowtop mattress
    • Plasma TV
    • Premium bedding
    • Private bathroom
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Turndown service (on request)
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Early departure fee charged
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21
    • Pet maximum weight in lb is: 50
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 3
    • Pool table
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Billiards or pool table
      • Covered parking (surcharge)
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Meeting facilities size (feet) - 230,000
      • Meeting facilities size (meters) - 21368
      • Number of floors - 38
      • Number of restaurants - 4
      • Parking nearby (surcharge)
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 1,840
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Year Built 1959
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Bathtub or shower
      • Cable TV service
      • CD player
      • City view
      • Climate control
      • Coffee/tea maker
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Designer toiletries
      • ESPN
      • Extra towels/bedding in room
      • Free local calls
      • Hair dryer
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • Makeup/shaving mirror
      • Pay movies
      • Phone
      • Pillowtop mattress
      • Plasma TV
      • Premium bedding
      • Private bathroom
      • Refrigerator (on request)
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Multilingual staff
    • Parking (surcharge)
    • Parking nearby
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Valet parking
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Laundry facilities
      • Limo or Town Car service available
    • Business & Event
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology helpdesk
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    The Kitchen Table Restaurant and Lounge - Located off the main lobby, this restaurant offers "authentic American" favorites, ranging from mouthwatering breakfast selections to nutritiously filling entreés such as coffee-rubbed short ribs and chicken-fried pot roast. Seasonal menu available. Open for breakfast (6:30 AM to 11:00 AM), lunch, and dinner.

    Peet's Coffee & Tea - Beverages, pastries, and snacks. Open early morning until mid-afternoon.

    Chill - Dessert bar located on the north end of the lobby level. Open daily from late morning to mid-afternoon.

    Draft Media Sports Lounge - A 4,000-square-foot world-of-sports nirvana, featuring 12 flavors of local and international draft beers and signature menu items. Open for lunch and dinner.

    Recreation

    The hotel has a health club with cardio equipment, weight and universal machines, and men's and women's locker rooms. There are two saunas and an outdoor lap pool. The Plaza of the Americas, located across the street from the hotel, has an indoor public ice arena.

    The recreational activities listed below are available either on-site or near the hotel in the Dallas area; fees may apply.


    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 21 per person (approximately)
    • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 13.95 per day (rates may vary)
    • Self parking fee: USD 21 per day (in/out privileges)
    • Valet parking fee: USD 29 per day (in/out privileges)
    • Pet deposit: USD 50 per stay
    • Refrigerator fee: USD 20 per stay
    • In-room microwave fee: USD 20 per stay
    • Rollaway bed fee: USD 20 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Dallas, Texas, United States
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    Area map

    A short guide to Downtown Dallas

    Like everything in Texas, downtown Dallas is big. Fortunately, downtown’s zones make it easy to explore. The city’s art museum, symphony, and Dallas World Aquarium reside in the Arts District. West End’s Elm Street marks the spot where President John F. Kennedy was assassinated in 1963. The Sixth Floor Museum chronicles this dark day. Deep Ellum, east of downtown, is Dallas’ main nightlife hub.

    see all hotels in Dallas

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Pearl Station - 200 yards
    • St Paul Station - 300 yards
    • Majestic Theater - 300 yards
    • Dallas JPMorgan Chase Tower - 400 yards
    • Downtown Dallas - 400 yards
    • Main Street District - 500 yards
    • Comerica Bank Tower - 500 yards
    • Cathedral Santuario de Guadalupe - 500 yards
    • Dallas Museum of Art - 500 yards
    • Deep Ellum Station - 600 yards

    0.50 - 1.0 mi

    • Dallas Downtown Heliport (JDB) - 1700 yards

    3.0+ mi

    • Dallas Love Field Airport (DAL) - 5.2 miles
    • Dallas, TX (RBD-Executive Airport) - 8.2 miles
    • Dallas Police H Port-Redbird Heliport (WHN) - 8.3 miles
    • Dallas North Dallas Heliport (WSL) - 13 miles
    • Dallas-Fort Worth Intl. Airport (DFW) - 16 miles
    • Terrell Municipal Airport (TRL) - 31 miles
    • Fort Worth Meacham Intl. Airport (FTW) - 33 miles
    • Alliance Airport - 33 miles
    • Greenville, TX, United States (GVT-Majors Field) - 46 miles
    All hotels in Dallas, Texas, United States
    Reviews
    • All (444)
    • Business (91)
    • Romance (22)
    • Family (22)
    • Friends (42)
    • Other (267)
    4.0 / 5
    Excellent

    Score breakdown (from 444 reviews)

    • 5.0
      (194)
    • 4.0
      (132)
    • 3.0
      (59)
    • 2.0
      (37)
    • 1.0
      (23)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      4.2
    • Condition
      4.1

    Reviews: Overall

    • < Previous
    • Page 1 of 9
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    Sheraton Dallas Hotel - Dallas
    1.0 / 5
    Poor
    "This hotel isn't just tired, its EXHAUSTED"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Showed up for a very expensive "suite". It made my college dorm look luxurious. Moreover, the room had not yet been cleaned! Unmade beds, dirty towels in bathroom, etc. Was given another room. Furniture from the 1970s or early 1980s, rattling AC vent in the ceiling. Club room was the saddest club room I have EVER seen anywhere in the world. A Hampton […] Inn would have been pure luxury in comparison. RUN. Don't even think about it! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Dan
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Soooooooo Much Better than I expected"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I work in downtown and have passed by the Sheraton daily over the last 10 years. I have never thought much about it. I had the opportunity to stay there this past weekend with a wedding party - and I was honestly surprised at just how nice the hotel is! EVERYTHING was top notch. The staff was incredible, the rooms were great (we stayed in a junior suite […] in the center tower) the VALET was amazing. We visited the sports bar, Draft and it was great. Every staff member we came in contact with was plesant, friendly and helpful. The rooms were very clean, and spacious. Getting your vehicle from valet was a breeze. I just can't say enough about this property! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Comfortable, Awesome Price."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Our room met all expectations; spacious, clean, moderately elegant, essentials in tact. However, being that it was our own personal suite and not a library, it was annoying how my guests were not allowed to socialize above an "inside voice" due to neighboring complaints. The room purposely accommodates more than just a few guests, therefore shouldn't […] it be made for a higher sound tolerance? Parking was also very inconvenient, which was expected due to the hotel's downtown location, but that didn't exempt us from the pricey parking fee that any and all overnight vehicles had to pay. I'd stay at a Sheraton like this one again, but probably not at this location. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Convenience in the heart of Dallas"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Sheraton is literally 50 feet away from the Pearl/Arts District station of DART, Dallas's fantastic light-rail system that goes everywhere. I was actually glad that I didn't have a car to worry about. It was about a 7-minute walk to the Main Street area downtown that is full of restaurants, bars, and clubs. I liked how quiet the hotel was at night. […] If you don't need maid service and you hang a card announcing that fact outside your door by 2:00 am, the hotel will slip a $5 voucher under your door that is redeemable at the Peet's Coffee downstairs, so I basically paid about $1.25 for breakfast each morning (really good cafe au lait and lemon poppyseed cake that would have come to about $6.25 without the voucher). This hotel is ideal for visitors who want an urban location from which they can get everywhere easily. The staff were unfailingly friendly and helpful. Read more
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Zegpoddle
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Comfortable, Great location for the Arts District"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a wonderful experience from check-in to check-out of our three night stay. The staff tried to make everything as quick and painless as possible, including a one-day parking pass that had to be added and then removed. My only complaint is that there were almost no places to eat breakfast within walking distance. Because of this the hotel restaurant […] was crowded, expensive and service was slow. Otherwise, everything was fantastic. Comfortable, large room with everything we needed and more. The concierge was excellent and provided us with two delicious dinner restaurant locations and reservations. Thank you, Donna! I would recommend this to anyone staying in downtown Dallas. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    H. M.
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Good for Business"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We were able to secure an Executive Suite through a thrid party website for the same price that we would have paid for a conference rate regular room. The 18 x 18 separate living area in the suite had no windows. It was spacious, but did not have a refrigerator. (I did not call to request one, nor do I know if they were available and for what price.) […] The HD TV's were nice, with free Showtime. The bathroom was large with great counter space. Shower was hot and had strong water pressure. Adequate closet space to hang cloths, but only small box-like cabinets with small drawers. Service was wonderful. We liked the option to not have daily maid service, which was encouraged by a $5 p/p per day coupon to use at any hotel establishment. It has a good fitness center, too. Within waliking distance of "Main St.", with many restaurants. It is across the street from the Dallas Convention Center, so good for business trips. You can take a short walk to 1700 Pacific Street, a business building that has many fast food-type options (some more upscale) in the basement. Worth walking there to save money on food for breakfast or lunch. Fly into DAL Love Field rather than DTW airport- it's closer, easier and a cheaper cab ride. Even with it's stated location, you won't need a car to get around Dallas. Free Trolley along McKinney Street (restaruant row) is free and train service is closeby. I wouldn't go here for family pleasure, but it's a great choice for business travel. Read more
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Great, but........."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed the hotel. Very comfortable and clean. Great location. We only had one issue. When we checked in, they didn't have record of the breakfast and WiFi we had purchased with the reservation. When I showed my reservation confirmation, they remedied the situation without any trouble.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Jeff
    US

    Sheraton Dallas Hotel - Dallas
    1.0 / 5
    Poor

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      5.0
    Check in took 40 minutes . Sent to the wrong elevator to the wrong tower had to go back to desk for correct information. Bank of 4 elevators only 2 worked to the south tower . For the price the Marriot is a better choice
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    There was a convention in town and check-in took 20-30 minutes. When they found out that we were not part of the convention, they upgraded us to an executive suite. It was the best stay I have had at any hotel in a very long time.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "excellent location to the arts-"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Excellent location and good restaurant/bar.. A nice place to stay.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "No free wi-fi is quite unacceptable nowadays"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    You already need to offer free wi-fi.
    Genuine Hotels.com guest review
    5 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Easy access to Arts District."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Although our room had a hot water issue (none in the shower), this hotel, located in the iconic Southland Life Building, is very classy. Courteous desk personnel and a very efficent housekeeping staff made our stay a pleasure. I would recommend this hotel to anyone. Conversations with fellow lodgers persuade me that the hot water issue was unique to […] my room. Read more
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    Richard
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Restaurant was not up to par with the rest of the hotel....
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Too many rooms; not enough staff"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel itself was very clean and very good location in downtown Dallas. However, check in was miserable!! It took almost an hour to check in!! We also needed to call for extra towels - it took 20 minutes of return calls to get someone to answer the phone. We also ordered room service for breakfast by putting out the hang tag on our door the night […] before. Room service showed up at the exact time we requested, however, they didn't bring syrup for my daughter's pancakes which prompted yet another session of calls that wouldn't be answered for almost 30 minutes. The hotel is very nice, the staff is very friendly, there just simply isn't enough staff to take care of the large number of visitors. If you stay here when the hotel is at, or near capacity, be prepared to wait! Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good
    "Not bad, but not 4 star"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is huge. It serves the convention center across the street, so if you want good locatio, this is a good choice. The food in the restaurant is very good. The rooms are outdated, bathrooms are very, very tiny. It was ok. Not great.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    lisa
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel totally not prepared for a large convention type weekend. No housekeeping in room for two days. Had to call guest services and recall after an hour wait without resolution both days.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good
    "Terrible customer service"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Booked a 2 queen bed room months in advance of my stay. I arrive and there is a 45 minute wait in line for checkin due to a cheer competition that weekend, the hotel was NOT prepared to handle the amount of travelers. After getting my room keys, I get to my room and there's only 1 bed. I call down to the front desk and tell them they made a mistake- […] the woman on the phone tells me that it's too bad, there are no other rooms and that I was booked for a 1 bed room. I tell her I have email confirmation of the 2 beds and she says its not her problem and she will not help me. I head back down to the lobby to complain in person, and after fighting for an additional 30 minutes, they finally concede and give me a handicap accessible room with 2 queen beds- definitely not what I asked for, but it was all they said they had. I will never stay at this hotels gain, and I travel to Dallas yearly- they were so ill prepared for the traveler load they received and I've never been treated more rudely by staff when THEY make a mistake and refuse to fix the problem without someone resorting to yelling at them. Read more
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    E.
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair
    "Poor Housekeeping"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    My room had several housekeeping issues and when I talked to the front desk not one of the issues was taken care of. I won't stay there again.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "NCA CRAZY WEEKEND"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    EVEN THOUGH WE HAD TO STAND IN LINE FOR AN HOUR TO CHECK IN DUE TO ALL THE NCA GUESTS IT WAS STILL PRETTY FAST. OUR ROOM HAD A NICE VIEW OF THE CITY AND SINCE THE ROOM WAS AT THE VERY END ON OUR FLOOR IT WAS PREFECT. IT WAS NICE AND QUITE. I HAD READ OTHER REVIEWS AND I WOULD HAVE TO ASK WHICH HOTEL WERE THESE PEOPLE STAYING AT BECAUSE IT WAS NOT THE […] ONE I WAS IN. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    DIANA (TWA)
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel seemed to be very understaffed considering the conferences they had booked. They kept running out of towels. Some of the rooms we had booked had heat/ac problems. The staff they did have was trying very hard to be accomodating, they just seemed overwhelmed.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    1.0 / 5
    Poor
    "Don't stay at the Sheraton in Downtown Dallas1"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    Worst "customer relations" I have EVER had at a Sheraton!!! When you try to call guest relations no one answers! I'd hate to have an emergency in this hotel which is obviously understaffed and poorly managed. No heat for three days and no explanation is forthcoming from management. When the maintenance man finally came after my third call he had no […] explanation and said he would have the head of maintenance check the log for the record of my calls. Needless to say no follow-up! And at check out, the front desk person never asked how my stay was!! If anyone worked for me as a manager in my business and treated our customers with such disregard they would be looking for a new job. Called Sheraton national "customer relations" and again was given the runaround. The person took a bad situation and compounded it. I gave up! Whoever trains Sheraton staff on how to please their customers should be fired! Don't stay here. Highly overpriced compared to others! Read more
    Genuine Hotels.com guest review
    5 night trip in Feb 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Great place to stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was clean; very comfortable king size bed. The hotel staff was very friendly and professional.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Classy45
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good
    "Where is the wireless?"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Good location, but the wireless kept cutting out every ten minutes. And the charged me $30 for it!
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Scott
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Feb 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair
    "Restaurant service Poor"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    For a full service hotel this one ranks near the bottom in value. On the Plus side, the room was clean and comfortable and the hotel itself was clean and the staff friendly. Negatives include non-delivery of wash cloths after a call to housekeeping. The restaurant service and food was definitely below acceptable even at half the price.
    Genuine Hotels.com guest review
    4 night business trip in Feb 2013
    Cliff
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Nickel and Dime"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Small rooms but nice and clean. Bed was firm but comfortable for me. My wife thought it was too firm. Everything and I mean everything is an extra charge. And everything extra was ridiculously expensive in my opinion. Had to ask multiple days for them to refill our coffee supply and the phone system didnt take you where you needed to go. Ice machine […] didnt work. Called three times and three days and nothing happened. Had to go upstairs for ice to fill the tiny bucket. No room fridge either. I don't think I'd stay here again. It was a nice hotel and most of the staff was really friendly but I bet there are better options downtown. Read more
    Genuine Hotels.com guest review
    5 night business trip in Feb 2013
    Mike
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair
    "It's not likely that I would stay here again!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    The decor of the room was nice enough and it was clean, however, the maids didn't make it to our room every day, so we had to call the front desk to get clean towels. That's when we encountered our second problem: Their "guest services" don't like to answer their phones! So, using the phone in the room, I successfully reached them by dialing their main […] number and was relayed to guest services by the reservations department. (Problem number 3: Sheraton tried to charge me for those phone calls! ) Guest services assured me that I soul have towels ASAP. After waiting an hour and not receiving the towels, I had to hunt down a maid and get the towels myself, or risk being late for the convention I was in town for. Problem 4: Although it looked nice , the bed was very uncomfortable and I actually felt like I was sleeping on thin piece of padding that had been slapped down over a piece of plywood. Problem 5) They wanted to charge me $ 21/ day to park in theier creepy, dirty underground parking structure, where I honestly felt like I would soon be eaten by zombies! Hahaha! Kreowany end there, but I think you getthe point. Dallas is a beautiful city and I'm sure that, for the money, there are better hotels. This is the sort of place one might expect to see in .....DETROIT! Read more
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    sf
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Conference hotel in Downtown"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel with good amenities in Downtown Dallas. Two blocks from several restaurants.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    Stanton
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good
    "Good hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Food in bar was dreadful . A hotel of that quality should have a decent place to eat. Left my phone charger and could not get a response from the hotel ( no returned call twice and 1 hang up ) There for convention.... Expensive for what you get
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Rick
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Jan 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Excellent Hotel and Amenities"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An extremely comfortable place to end a business day. Sports Bar in hotel provided a nice spot to grab a bite to eat as well. Very pleased with the accomodations!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    3.0 / 5
    Good
    "Nice but not 4 star"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Stayed in the Junior Suite, King bed, South tower, 15th floor during a large convention. Check-in, consierge and front desk staff were friendly and helpful. The room was quite clean and had plenty of room with an extended sitting area. Elevators were fast, not overloaded during a very busy convention. Downsides: The soft drink machines on the 3 floors […] that I tried were inoperative, so you had to go to the gift shop during their open hours. The indoor pool, hottub and sauna shown on some travel sites, no longer exist; It was turned into additional exercise equipment. The coffee packets left in the room on 2 of the 5 nights, was all decaf. The manual safety latch on the hotel door was broken off so anyone with a key could enter while you're asleep. If you need anything other than typical gift shop fare, the nearest convenience store is about a mile away. Read more
    Genuine Expedia guest review
    Other trip
    Jan 31, 2013
    Dan
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Great conference hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We attended a conference at the Dallas Sheraton. The whole experience was very good. The room was clean. The view was excellent. The food was good. The room temperature could be adjusted to your liking. Large fitness room, but no indoor pool. It would have been nice to have Internet access in the room (complimentary), but there is a cyber cafe with […] lots of computers and access there. I did have a wrong folio put under my door and also an extra charge on my bill which the front desk quickly corrected. But the place is huge, so I'm sure that it is easy to make mistakes. Just check your bill before you leave. Theyt should include Hoffbrau's on their list of steak houses. I would compare them to Dinosaur Barbecue and are much more reasonable priced than some of the other restaurants they suggested. Stay was reasonable and possible using Expedia. Read more
    Genuine Expedia guest review
    Other trip
    Jan 31, 2013
    KL
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My family and I had a wonderful trip to Dallas and our hotel was lovely. We were very pleased with all aspects of the hotel and will definitely stay there again!
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    Summer
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Parking is way too expensive!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Ralls
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Absolutely Wonderful"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed here for a music festival and could not have been more pleased! Room was huge and the location is great. Super close to twisted root burgers and il cane rosso pizza, both rated best of Dallas! Easy to get to fair park. $21 overnight parking is steep, but it's worth it!
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    Ian
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Great gettaway weekend"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    During my girlfriend and I's stay at The Sheraton, we had a blast. The bed was extremely comforting and we felt at home. The overall feel of our room was elegant. when we checked in, we found out that our junior suite was not available because it was II n the south tower, so the lady upgraded us to an executive suite with a refrigerator free of charge. […] That made our weekend so complete and not to mention romantic. Thank you so much for your staff's kindness and generosity. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Tessa
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Great, except for weekend getaway"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is nice and the elevators are the fastest I've ever been on. I was there on a weekend when nothing was going on. Got from 32nd floor to 1st floor in like 20 seconds. Like a thrill ride. There is a catwalk to the Plaza of the Americas so that was kind of neat, except the ice-skating rink was being excavated and all the restaurants/shops are […] closed on the weekends (except maybe on special big conferences). Trolley right outside the hotel so transportation is easy. The room was nice and comfortable, although there was a lot of noise from the elevators outside our room, so request one away from the elevators or bring earplugs like we did. Service was great and they checked our bags for free. The overnight parking rate is like $21. Insane. You can save a ton of money by parking across the street for like $5-10 self pay. The sports pub was a really great atmosphere with huge screens and couches to lounge on, but you pay for that because two appetizers (little flatbread pizza and nachos) and three drinks (bloody mary, beer, white russian) ran us over $60. Read more
    Genuine Expedia guest review
    Other trip
    Jan 6, 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "What I thought"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    I think the hotel should have refridgerators, I stay in a hotel but that doesn't mean that I want to pay for room service everytime I want to eat.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Comfortable stain the big D"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    very well kept facility. convenient to rapid rail. agreeable prompt staff. loved the option to go green which allows you to decline maid service in return for a voucher which can be used for food or coffee at Peets. The Peets coffee is excellent!
    Genuine Expedia guest review
    Other trip
    Jan 4, 2013
    Atl. visitor
    US

    Sheraton Dallas Hotel - Dallas
    1.0 / 5
    Poor
    "Very Poor Service"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Problems with my 3 day stay. 1.Stained Comforter (looked like blood) 2. old water in stacked coffee cups that looked new. 3. Guest Service button on phone did not work. 4. Did not have the room I reserved over 3 months prior to my stay. 5. Fire Alarm went off 3 times the final night. 6. Could hear people becoming intimate through the wall.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    T-con
    US

    Sheraton Dallas Hotel - Dallas
    5.0 / 5
    Outstanding
    "Bowl Game"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    enjoy stay we were upgraded to a large suite and it made our whole trip wonderful since we were there for Jan 1st collegiate football bowl
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair
    "Fairly disappointing"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Food quality and service in the sports bar is terrible. It would have been really nice to have some sort of in room refrigerator. Several erroneous charges appeared on my bill that were not disclosed during check out. Would not return.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    2.0 / 5
    Fair
    "parking is a joke"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    parking is $29 per night, even you are a hotel costumer. If you self park, it is still $21 a night. Sheraton surprised us on cleanliness. There was reddish marks on pillows and some dirt. AC was not user friendly. Next time staying at Sheraton is a question mark?
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Sheraton Dallas Hotel - Dallas
    4.0 / 5
    Excellent
    "Awesome"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Best hotel I've ever been to. So clean and nice. Had to pay $21 on top of the room cost for parking but honestly worth it instead of parking on the street I got to park in a nice parking garage that had a sky bridge linking to the hotel. Worth every penny plan on going there for New Years again.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    Robert361
    US
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