Great room comfortable stay and great breakfastGenuine Hotels.com guest review
Front desk help was weird. However the hotel did accomodate us with a free shuttle for dinner. Had a good breakfast buffet which was a pleasant surprise.Genuine Expedia guest review
The hotel was great the staff was very nice and friendly instead of vending machines the front desk sold candy and other snacks. the complementary breakfast was excellent and made the weekend enjoyable.Genuine Expedia guest review
Wonderful staff, very comfy room! Will def come back!:)Genuine Hotels.com guest review
"Decent for the price"
Rooms where good but the beds where small and uncomfortable.Genuine Hotels.com guest review
"Excellent for business travel"
Overall, an ideal place to stay during my work trip. The large suite-like room was great; the television swivels so you can see it from the bed or the couch, and there were hookups that would have allowed me to use the TV as an external display for my laptop -- great for practicing a presentation or just watching Netflix. Lots of little details like […] that were carefully thought through -- no room service, but simple food made to order 24 hours a day that you can pick up in the lobby (the food was basic, but also not as obscenely overpriced as room service; plus easy to grab a drink from them). The staff remembered my name and were extremely helpful. Printing was the only thing that was off -- the instructions for remote printing aren't accurate. But had no trouble printing something directly from their computer. The neighborhood is boring and so is the view, but it was exactly where I needed to be for work and easy to get downtown on the nearby freeway. Would definitely stay again. Read moreGenuine Hotels.com guest review
The staff could not have been any friendlier from the moment of check-in to check-out. Thank you, Hyatt Place Team. Keep up the great work.Genuine Hotels.com guest review
Great hotel. Very friendly crew.Genuine Hotels.com guest review
"Exactly what I was expecting"
Staff was nice. Room was as expected. I think we got a really good last minute deal and everything met my expectations.Genuine Hotels.com guest review
I wish all hotels wear like this hotel. Great place to stayGenuine Hotels.com guest review
"A/C too loud to sleep"
I only have one complaint, but considering the entire point of staying in a hotel is to have a place to sleep, being unable to sleep because of the loud A/C positioned next to the bed is kind of a big deal. We booked three rooms for a business trip, and all of us were exhausted the next morning with the same complaint.Genuine Hotels.com guest review
Close to the Galleria, very clean, great staff, will be back soon.Genuine Expedia guest review
"Neat, clean but needs some updating"
The Hyatt Place is at a great location near the Galleria. The check in was quick and professional. The lobby as small but appropriately decorated. The hallways leading to the rooms were a bit carpet worn and could use new carpet. Our King bed room was clean and neat with both a sitting area with a desk and sink along with a small refrigerator. The bathroom […] was small without any dresser space. The breakfast is included in the price and good without anything out of the ordinary, scrambled eggs, sausage, pancakes, cereal, pastries, fruit. All in all, a good room for a good price. Read moreGenuine Hotels.com guest review
good stay - close to galleria -clean roomsGenuine Hotels.com guest review
Would have given the room a five except for the location of AC unit, too close to one of the bedsGenuine Hotels.com guest review
"Very Large Room!"
The staff was very nice and polite! The rooms were nice bit what i loved the most about them was how spacious they were. It's nice to be able to spread out with 3 kids and still have my own place.Genuine Hotels.com guest review
Reserved a room for 2 nights Labor Day weekend for my daughter's birthday and the staff not only recommended restaurants, but made her feel special with a complementary cookie for her and her sister. The breakfast was also really delicious. We had a great weekend in a great location.Genuine Hotels.com guest review
"I'LL COME BACK!"
EVERYTHING WAS NICE. I DID NOT REALLY EXPERIENCE ANYTHING BAD.Genuine Expedia guest review
Overall I enjoyed my stay the staff are exceptionally helpful especially the night staff. I did however have some issue with dampness in the area of the room where my bags were... and it appeared that there had been some issues previously since repairs had been done in the corner where they were placed. Also the "Room Service" was not clear, insofar […] as we were not called when the food was ready... but only after the food had already cooled....We understood that we would have to get the food rather than having it delivered, but we did hope they would let us know when it was ready.. .... also.... they did not pick up dishes, even when cleaning the room... and tray left outside the room was ignored even though they came to the room with the bill. I guess if this was not a service provided we should have been told this..... food was good and pool was very nice. Overall excellent. Read moreGenuine Hotels.com guest review
"Good value, but didn't feel like a Hyatt."
The hotel itself is pretty outdated and dingy, but it is well located, and the staff were very professional and available when we needed them. The free shuttle is a definite perk, as is the hotel's proximity to the Galleria. After reading the reviews, I was prepared for an aweful breakfast, but we were pleasantly surprised that the food was pretty […] good. Read moreGenuine Expedia guest review
"Good room, good location, good service, noisy AC"
Had to turn off the in-room AC unit--was so loud that I'd rather suffer through hot Dallas night than have to hear the racket.Genuine Hotels.com guest review
The room was clean and the breakfast that was included was very good.Genuine Expedia guest review
"Excellent location to popular attractions"
I arrived on a late check in service was very prompt all the hotel staff that I encountered were very friendly and courteous.Genuine Expedia guest review
"loctiacted close to everything"
Water pressure not so good and took a long time for hot water. Other then that the room was clean and staff was really nice. Would stay here again and would have family stay as well.Genuine Expedia guest review
Wonderful hotel, we had a great time. Never had stayed there before, will stay there again.Genuine Expedia guest review
I really enjoyed my stay because the staff was very friendly especially Ericka. The room was clean and well maintained. The breakfast was delicious and the lobby was very inviting. I will definitely stay here again!Genuine Hotels.com guest review
"Overall good experience"
The staff was incredibly friendly from start to finish. He girl at the check in counter even made me laugh. Which was great because it was a long drive stuck in traffic.Genuine Hotels.com guest review
The hotel staff was friendly, the breakfast AMAZING and the room was OK. The carpet felt old, so it gives the sensation of being dirty. Also the smell of humidity is present in the elevators and minor in rooms. It can become unconfortable.Genuine Expedia guest review
"Room was Dirty"
The front desk staff was very friendly and inviting and the bar and lobby were nice. You can't beat the Hyatt beds for comfort, however, when I checked into the room for what was to be a four night stay, there was an odd odor. When I returned to my room I found the odor was in the desk area carpet and smelled like urine. As I tried to determine specifically […] where the odor was coming from I noticed the desk was dirty and the placard sticky. I contacted the assistant manager who said she could smell it as well, but the hotel was full and she could only offer a scented plug in which I gladly accepted. I told her she should see if someone with a pet was here the night before as I certainly hoped it was from a pet. I moved to a new hotel the next night. I like Hyatt, but I felt the assistant manager should have offered a discount, free drink, or at the very least sent someone to attempt to clean the area. She said she would return the next morning to move me, but I never saw her again. The alarm also went off at some early hour and I felt the cleaning staff needs a new checklist or to follow the one they have in cleaning and ensuring the rooms are satisfactory. Also, the breakfast buffet only had a few items left at 8:30am and no one was around to assist. I won't stay at this hotel again when there are many better in the area. Read moreGenuine Hotels.com guest review
"Great place for a Dallas shopping getaway!"
Blocks to Galleria, about 10 miles to Frisco and IKEA and Sam Moon. Easy to find, great neighborhood, great staff, and clean and quiet comfortable room. Only bummer was breakfast,,,they seemed a little unprepared for a late Saturday morning crowd and the breakfast room was cramped and organized poorly but food was good and they were doing their best […] to accommodate everyone. Overall, this is my new go to hotel in the Dallas area now! Will definitely be back. Read moreGenuine Hotels.com guest review
"Would stay here again"
It was very clean. The man at the service desk was very nice. Breakfast was good with a lot of options. I didn't expect much of breakfast. The dining area is comfortable. Great room with king-size bed. Didn't mind walking barefoot in room. Only complaint was a very noisy a/c unit at the window. I should have alerted the front desk and been moved, but […] I assumed they all sounded that way. I believe they will fix it. They said it was not normal. So! Voila! Give the place a try. If I'm back in Dallas, I'll stay here. Read moreGenuine Hotels.com guest review
"Rooms smell so bad. It smells like shaving cream."
It was good opportunity to stay there. I liked it.Genuine Expedia guest review
One of the best hotel experiences I've ever had. Staff were incredibly friendly and went above and beyond and the breakfast is top notch. Highly recommended.Genuine Expedia guest review
"Nice hotel close to the Dallas Galleria,"
very good place close to Dallas Galleria, and excellent services and comfort.Genuine Expedia guest review
The hotel staff is friendly and helpful. The location is VERY convenient to the Galleria and Addison areas.Genuine Hotels.com guest review
Good locationGenuine Hotels.com guest review
"Are you SERIOUS!!"
I was originally suppose to stay three nights, I had to check out early. For a HYATT, this is not up to standards I am use to! The swimming pool is smaller then one at your home. The staff, does not disclose everything to you on check in. BEWARE!!! You get charged 15.00 per night for accidental charges, it is a hold, as they state, not really a charge, […] even though it did take the limit on my credit card down. I was so mad that they could not inform me the client on this, that I left early as they did not deserve another dime of my monies. Eventually, I see them going out of business. Read moreGenuine Hotels.com guest review
A warm welcome goes a long way. The staff continued to welcome me throughout my stay. The maids, maintenance men, desk clerks, assistant general manager and everyone made eye contact and smiled. Of course the room was in great shape, very large with a king bed, couch, kitchen and desk. The bathroom and shower was awesome. Their shuttle service helped […] me out each and every day of my stay. I had a conference at a neighboring hotel - saved a couple of hundred per night here and made friends at a place where I will return again and again. Read moreGenuine Hotels.com guest review
It was ok. The staff is not that friendly and the entrance is not seemed as a hotel, look like we are going towards a venting machine. For couple days stay it is okGenuine Hotels.com guest review
"Convenient and quiet."
The location was very convenient and because it was a little off the main roads it was also very quiet. Service was very courteous.Genuine Hotels.com guest review
We enjoyed our stay. Staff were all very friendly and helpful. Loved how quiet our room was!Genuine Hotels.com guest review
"Very Impressive !!"
Oversized room, very comfortable. The small details for convenience were so nice. Very friendly staff and excellent price. Highly recommended, will definitely stay again!! MGenuine Hotels.com guest review
"Nice but Nasty"
Overall I guess the stay was okay!Genuine Hotels.com guest review
"Nicest hotel staff we've ever encountered!"
Staying at this hotel was a joy. The hotel itself is nice, it's clean, the breakfast was the best I've ever had at a hotel, the location was perfect, etc.... What really makes this hotel stand out though, is the first rate staff. I have never come across a more friendly hotel staff before. Every single person that worked there was incredibly warm, friendly, […] and polite. They even went out of their way to make sure my kids were having fun and feeling comfortable. The only thing I would change would be the location of the pool. If it was an indoor pool I would have loved it. My kids were excited to swim, but a big thunderstorm rolled in, so they weren't able to. There's nothing the hotel could have done about the weather though. :) Read moreGenuine Hotels.com guest review
Great. Big rooms. Great staff. Excellent breakfast.Genuine Expedia guest review
NiceGenuine Hotels.com guest review
I took my family with me on my trip and the room was very spacious and the service was great. Very clean and in a safe place. The breakfast was fantastic.Genuine Hotels.com guest review
Nice hotel, clean and nice in appearance! ! The room was a very good size and king size bed was comfortable! Stayed with my husband and 16 month old and would stay again. The complementary breakfast was just a bonus.Genuine Expedia guest review
Beds were comfortable, room was clean. I wish our room had not had water damage; we had to move on the second night of our stay.Genuine Hotels.com guest review
Nice size room Great location Friendly staff Good for business trips or fast family vacationGenuine Expedia guest review
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