Nice big rooms and very very clean. Just a short distance from the Galleria and multiple restaurants.Genuine Hotels.com guest review
Great place to rest on a business trip. I gave the service rating a 4 out of 5 bec. Even though I booked my room late. I was supposed to have a 2 bed room. When I get there to check in they tell me my room is gone and that Ill have to get the king bedroom..... with one bed. I came on this trip with a business partner. How does that work? A fold out […] couch was there to suffice. I wasnt happy about that part. But overall the service was great. They brought me pizza for changing my room last minute!!! Read moreGenuine Hotels.com guest review
"great and affordable"
The best hotel service ive had yet. The staff was incredibleGenuine Hotels.com guest review
Overall, it was a nice stay. Nothing particularly outstanding. The location of the hotel is not well identified and drove past it a few times. The lobby is quite small and the breakfast was ok.Genuine Hotels.com guest review
Hotel was great. Wish the pool had been heated like they said it was. Other than that it was a nice placeGenuine Hotels.com guest review
"Convenient for north Dallas."
Very nice hotel. Staff very friendly and helpful.Genuine Hotels.com guest review
Great deal! Breakfast was better than expectedGenuine Hotels.com guest review
When we got into our room the waste basket had trash in it, there were dirty cups and glasses by the sink, water rings on the coffee table and dirty towels. The rooms were comfortable and the location was convenient but I asked for adjoining rooms and they didn't even get us on the same floor.Genuine Hotels.com guest review
"Perfectly fit our needs!"
The hotel was perfect for an older couple. We loved being closer to downtown and was closer to the friend we visited. We were so pleasantly surprised with how lovely the hotel was. The breakfast each morning perfectly suited our likes. The only thing was a really noisy air-conditioner that probably only needed to be fixed. We reported it to management […] before leaving so they could see that it was properly taken care of. Again, we will certainly stay at this hotel when we next visit Dallas...especially if we can get the good rate we did this time. That was also perfectly suited to a retired couple on fixed income. Thanks again for your hospitality. Read moreGenuine Hotels.com guest review
"nice, cozy, comfy"
on Hotels.com it said that there was a DVD player in the room.. there isnt.. there are hookups for a player or a laptop.. but no actual player =[ but other than that, the hotel was in the PERFECT spot. it was about a mile away from everything, and had easy acess to anythign we needed.. the breakfast was quite good as well.Genuine Hotels.com guest review
"GREAT WEEKEND GETAWAY"
vERY CONFORTABLE HOTEL,CONVINIENTLY LOCATED NEAR THE GALLERIA . ALL THE STAFF WAS VERY HELPFULL AND NICE AND WENT OUT OF THEIR WAY TO MAKE YOU FEEL CONFORTABLE.WOULD STAY THERE AGAIN.Genuine Hotels.com guest review
Great hotel great location was between every where we went legoland, medieval times staff was great free parking and free wifi overall great stayGenuine Hotels.com guest review
This hotel was great ..friendly customer service and clean environment. ...Genuine Hotels.com guest review
I really liked the hotel, the staff, and the room. The only reason I didn't give it 5 stars was because due to flying in late, I ended up checking in early Saturday morning around 2:00 am, so when I left my room that morning and returned in the evening, they didn't clean my room. They said they only clean the rooms once a day and since technically I […] checked in on Saturday, my room wasn't cleaned. Other than that, I had a great experience with my stay here. Read moreGenuine Expedia guest review
This hotel is the best one I have stayed at! To start, the man who checked us in was very friendly and helpful and professional. The grab and go snack bar had a nice variety of snacks and drinks. The conteintal breakfast was delicious and also had a large variety of food and drinks. I stayed in a king standard room and it was very clean. The only thing […] I did not like was that there was only a shower, not a bath tub, but that is just a minor thing. The TV, bed, couch and desk were all large, but the room is still spacious. I will definitely be staying here next time I am in Dallas. Read moreGenuine Hotels.com guest review
Everything was great, We will go back! The service was very good.Genuine Hotels.com guest review
Great Stay, clean and would recommendGenuine Hotels.com guest review
Very nice, thank you.Genuine Hotels.com guest review
I checked in the evening of 4.26 about 7:30pm, the staff did a excellent job of greeting and assisting with question. Also, I ended up having a beer at the bar and order food to go to my room. Again, the staff was very friendly and helpful.Genuine Expedia guest review
"Hyatt Place Old"
The staff was nice and friendly, but the rooms were old. Eventhugh they were updated they still smelled and felt old.Genuine Expedia guest review
I really enjoyed the hotel. Everything was clean. The staff was friendly. I really recommend it.Genuine Expedia guest review
"It was nice"
We had a good time. The hotel was clean and the staff was great.Genuine Hotels.com guest review
The hotel was in a great location with plenty of parking. The staff was friendly and very accommodating. I enjoyed the breakfast and the restaurant staff was excellent. The rooms were comfortable and spacious. I will choose Hyatt Place again.Genuine Expedia guest review
Staff was really nice I slept very comfortably would definitely go back againGenuine Hotels.com guest review
First time staying at a HyattPlace hotel. Will Definitely book again when traveling to Dallas. Hotel was easy to find and was surrounded by Shopping and eateries. Pleased that you could purchase food 24 hours. Nice surprise. Room very clean and roomy. Excellent shower pressure. Overall, a most pleasant experience. Staff very welcoming and helpful.Genuine Expedia guest review
I really love the hotel. All the staff was nice and close by the mall. Nice workout room. Great rooms , nice big tv . Plus breakfast .Genuine Hotels.com guest review
The Hotel is excellent as always and the staff very professional. Everything is what you would receive from a much more expensive hotel. The only thing that I found odd is there is no microwave in the rooms and you have to go to the dining area. Beyond that the breakfast is of high quality, rooms very clean, up to date look, and modern technology.Genuine Hotels.com guest review
The sheets had big yellow stains and as well as one of the pillows. All around though it was good. I love the Hyatt place and will keep coming back :)Genuine Hotels.com guest review
"Very convenient to Galleria,and other stores."
Hotel was very nice. The shuttle was very convenient.Genuine Expedia guest review
"Hotel's great, but not the complimentary breakfast"
This hotel if very nice and I would rate it 4 stars overall. It is quiet, close to the mall and major thoroughfares. The complimentary breakfast wasn't that good, and in fact I had digestive problems for the rest of the day after I ate there. Since the price was similar to others in the area, we chose this one thinking that the complimentary breakfast […] would save us some money. I won't make that mistake again. Read moreGenuine Expedia guest review
"The hotel was all that I expected. no down sides."
Breakfast was something different every morning. And the hotel staff was very curtious and catering. .I had no complaints whatsoever.Genuine Hotels.com guest review
Room was excellent. The only problem is that the area for the Free Breakfast is very small. Not large enough to handle the guess in the morning.Genuine Expedia guest review
Hotel was very nice. Beautiful inside and out. Only complaint I have is even with the AC on high and the temp set low the room never really got cool enough. But other than that the room was amazing. Very big and comfortable. Will send stay again.Genuine Expedia guest review
We chose this hotel based on price/location. We wanted to be able to walk to the Galleria and walk to sit down dining so that we did not have to get the kiddos out in Dallas traffic. The front desk staff was awesome and answered LOTS of questions that we had about the hotel amenities and the surrounding area. The breakfast here was AMAZING both days. […] Not your typical DIY waffles and donut bar. The heated pool could have been a little warmer, but we cannot complain since we did CHOOSE to go swimming in the late evening in March. We will definitely stay here again! Read moreGenuine Hotels.com guest review
Room was clean but the carpet was wet and nasty.Genuine Hotels.com guest review
"Very clean and friendly hotel."
Me and my wife stayed the night here and we were very impressed. From checking in to checking out was a very great experience. They have a free shuttle service that will pick you up and drop you off within a 5 mile radius. The only thing I wish it had was a jacuzzi bath tub.Genuine Expedia guest review
"Great except for the breakfast"
We really liked this hotel. The rooms were big, with a very comfortable seating area. Beds were soft & clean. My only complaint: the free breakfast is semi-nasty. Powered eggs, reheated frozen pancakes, etc. And what Texas hotel breakfast doesn't make picante sauce available for the eggs (even if they're powered)?Genuine Hotels.com guest review
"Two rooms with grandsons close but not linked."
Happy family reunion to celebrate Gigi's 60th. Everything was wonderful.Genuine Expedia guest review
"Excellent customer service!"
Both mornings we were there for breakfast we got there as it was ending. Not only did they let us get breakfast but both days they went out of their way to accommodate us by going back to the kitchen to get additional items for us. Very rare nowadays to see people go out of their way for someone else "just because".Genuine Hotels.com guest review
"great stay while shopping"
Extremely nice staff breakfast was great and rooms were clean and spaciousGenuine Hotels.com guest review
"Close to the galleria"
Nice, clean hote. Unimpressed with the breakfast. VERY noisy air conditioning unit.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Check-in was troublesome due to my reservations being lost in cyberspace. But other than that, It was great.Genuine Hotels.com guest review
"Very comfortable and convenience"
I strongly recommend.Genuine Hotels.com guest review
"Amazing Staff Makes an Amazing Trip!"
After having a horrible experience at the Holiday Inn Express in Plano, TX, I decided to switch it up... When I arrived I mentioned my horrible experience at the other hotel and the staff was so understanding and nice. They guaranteed this stay would be much better, and they were right! I had a wonderful time here, and truly have never met friendlier […] people. Both the day staff and night staff exceeded my expectations. They were so genuine and helpful. In addition the food and room were fantastic. I highly recommend this hotel to anyone visiting the Dallas area! Read moreGenuine Hotels.com guest review
"Best Hyatt Place in DFW"
We have stayed at other Hyatt Place locations in DFW and in other cities and states, but this one is probably the nicest, based on the front desk staff and location. The rooms and hotel are just what you would expect. I like the consistancy from location from location. One thing, I would have preferred a tub to a shower-only. Even though the hotel seemed […] to be full, it was mainly adults and wasn't noisy. Large, clean, well appointed rooms. I love having an "seperate" sitting area with a division between that and the bed. The parking was fine and I felt safe having my car there. The hotel is back off the street behind a steakhouse restaurant and a nicer condo/apartment complex which seems to provide a little more privacy. For the price, it's a good deal. Read moreGenuine Hotels.com guest review
"Nice place in Addison."
Stayed 5 nights. Very nice staff. All good. Pet friendly with no problems.Genuine Expedia guest review
carpet was stained, but pretty good. Great customer service and excellent breakfast.Genuine Hotels.com guest review
"Excellent hotel in great area."
My husband and I booked our hotel in advance, which was great, as when we checked in we learned the hotel was at full capacity. That being said, the hotel was kept up, the staff professional and extremely friendly and when we were in our room, it was quiet. We learned when driving around we were near a small airport - which we wouldn't have known had […] we not gone driving to see what was in the area. We were close to Belt Line Rd which has a ton of options for food, the galleria was a couple blocks away and all major roads were very close (still, the hotel was quiet! loved it). The hotel lobby was really nice and smelled like christmas (cinnamon.. it's all my husband would say when we walked in "Gosh I love this".) The parking was great. The breakfast was incredible - not your run of the mill free hotel breakfast, we were blown away (especially with Monday's breakfast). Our room was spacious and comfortable. Our bed was perfect and the pillows were all a bit different so we each were happy. FREE Wifi - coffee maker in room - mini fridge - pull out bed couch (the couch was so comfortable!) We are definitely planning on staying. What we paid vs what we received was just outstanding. Monday morning we had a newspaper at our door, which just shows the detail the hotel puts into what they offer. I cannot more highly recommend Hyatt Place. There's so much more, you'll have to go. Read moreGenuine Expedia guest review
I would stay there again I love the service superclean!Genuine Hotels.com guest review
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