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Location.
Located at the gateway to downtown Calgary, the Delta Bow Valley Hotel is easily accessible from Calgary International Airport, Hwy 2, and the Trans Canada Highway/Hwy1.
Hotel Features.
This 25-story building features meeting and banquet facilities, event catering, food and beverage options, recreation, and hospitality. Complimentary wireless Internet access is available in public areas. Guests have access to the onsite health club with a swimming pool, spa tub, saunas, and fully-equipped exercise room overlooking the sun deck. A roundtrip airport shuttle is available for a fee.
Guestrooms.
All 394 guestrooms come equipped with individual climate control, windows that open, in-room coffee makers and iron/ironing boards. Additional conveniences include a well-lit work area and computer jacks in every room.
""Reviewed by a Hotels.com guest on May 5, 2012
TV was small, hard to see, bath tub took forever to drain.
"Hotel was great, but food lacked"Reviewed by a Hotels.com guest on May 5, 2012
The hotel itself was great, but the food was mediocre and well overpriced. I would stay again, but eat elsewhere.
""Reviewed by a Hotels.com guest on May 5, 2012
The Heater/Air conditioner was very noisy.
"Good location."Reviewed by a Hotels.com guest on May 4, 2012
The hotel was nice, room was great except for the temperature. It was a cool day and we couldn't get any heat working. And, there was only Pepsi (not Coke) in the vending machine... The only other comment I would make is the bedding. Having only one heavy comforter was great for me, but not for my husband and it would have been beneficial to have a spare blanket in the room.
"Late night stay"Reviewed by a Hotels.com guest on May 4, 2012
I was in Calgary for a convention and i drove in really late at night. the office closes at 11 pm but if you call them ahead of time and let them know you'll be arriving late, they out your keys in an envelop with you name on it in a drop box. It's really easy to access it, all you have to do is call the hotel number and it connects you to the after-hours line and they'll give you a code to open the lock box. It's not the most convenient thing to deal with, especially when I got in so late at night and was already exhausted, but at least it's pretty simple to manage. It's a nice motel and very comfortable. the continental breakfast was small but good and I would stay there again.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Elements Bar and Bistro - Upscale casual dining for breakfast, lunch, and dinner. Simple, fresh, authentic regional menu items are paired with premium Canadian wines.
Suitable for strolling, jogging, or cycling, the pathways along the meandering Bow River right outside the hotel connect to other municipal pathways. There are 550 kilometers (320 miles) of paved trails within Calgary city limits.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Very close to BMO center and Stephen street"
Hotel is great, staff is friendly! Rooms are clean and modern. My only complaints after staying there three separate occasions are the extra costs for parking (very steep), room service is often slow and not good quality food, but very pricey, and two out of three times they forgot to bring part of our meals, then took at least 20 minutes to bring the […] rest. The food definitely is not worth it's high prices. Also the cleaning staff starts very early and are kinda loud when knocking on doors. Read more
"Will stay here again!"
It was beautiful hotel, easy to get to, friendly staff, clean rooms, and super comfy beds
Was comfortable and the staff were pleasant at all times.
Thank you for your review. Great to learn you had a comfortable stay and enjoyed our staff. I shall pass along your comments to the team, they will be delighted to learn they served you well. We look forward to your next visit.
1 response by Delta Bow Valley"Convenient"
It was a convenient option
Glad to hear our hotel was convenient and thank you for your review. We look forward to your next stay.
1 response by Delta Bow ValleyThis guest did not leave a comment.
Thank you for taking the time to review your stay with us.
1 response by Delta Bow Valley"Mixed feelings"
Service: Depends on who you get at the front-desk. I am a light sleeper so I called to ask for a quiet room, preferably with nobody above me i.e. top floor. The woman at the other line had the nerve to ask me to pay for an upgrade. At the Westin, this is not a problem, they would not ask you to pay extra for wanting a room at the top floor. I did not […] get a top floor room, thankfully my upstairs neighbor wasn't noisy. More on Service: I forgot my iPhone charger at home and the wonderful man at the front desk let me borrow one overnight. I made sure to return it the next day. Surrounding neighborhood was the Chinatown area, which I didn't feel comfortable walking thru. The hotel is located further away from the heart of downtown, which is all right. I would've preferred the location closer to the middle. Read more
Thank you for your recent review of the Delta Bow Valley. I wished to respond to your posting to provide some further information. At the Delta Bow Valley, different room types, including different amenities, are distinguished by floors. I believe that our team did not provide a detailed explanation as to why there was an additional charge for taking a higher room as these rooms have different amenities, different inclusions and different pricing. I apologize that you were made to feel uncomfortable. I was very pleased to hear that you did receive good service from our team and that you were able to have a restful stay. I hope that you would consider us again the next time you are in Calgary and we can arrange for that higher floor room in advance. Sincerely,
1 response by Delta Bow Valley"Great hotel, central to everything you need!"
Awesome place to stay and reasonable rates. I would recommend this hotel to anyone that wants a nice clean place to stay thats central with great customer service.
Thank you for taking the time to write a review. We love hearing that you would recommend our hotel! We look forward to welcoming you back to the Delta Bow Valley.
1 response by Delta Bow Valley"close to fine dining"
very comfortable room, compimentary upgrade of room with a great view
Thank you for the short but sweet review. Glad to hear that you enjoyed your stay with us. We look forward to your next stay.
1 response by Delta Bow Valley"Jets vs Flames - Weekend Away !!"
Hotel was great and the staff very friendly and helpful. Excellent location for my visit. Parking was realistic at $11 per night, you would pay more outside. Can totally recommend this Hotel.
Thank you for the review. Wonderful to hear that you enjoyed our location and services. It is great to hear that you found our staff very friendly and helpful and that you would recommend our hotel! We look forward to your next stay to welcome you with our hospitality once more. Sincerely
1 response by Delta Bow ValleyGreat Staff.
Glad you enjoyed our staff. Thank you for taking the time to write a review.
1 response by Delta Bow Valley"Delta Bow Valley in the centre of town"
One of the best among many features of this hotel is the central location of the Delta Bow Valley. This fact was made more clear when I had to drive from the NE at around midnight. Although the sky was clear earlier, a heavy snowfall had occurred while I was inside the casino. I dreaded the drive back considering 16th Avenue and Edmonton Trail.However, […] it seemed that in no time, I was back in my room at the hotel and it had not taken a long time to get here. Read more
Thank you for your review of the Delta Bow Valley and I was glad to hear that you were able to get back safely to the Hotel during poor winter weather conditions. Taking Edmonton Trail into the city center is a very convenient route as it by passes a great deal of traffic; a good tip for others reading this review. I appreciate your four star rating and hope that you will include us in your plans the next time you visit Calgary; hopefully the weather will be better. Sincerely
1 response by Delta Bow ValleyWe'd stayed here because of the location. And we were there on the weekend, so downtown traffic was light. The staff were all very friendly. There is a Starbucks on sight, but no place to find snacks late at night. The beds were very comfortable. But, there were a few things that made me question the cleanliness... I big dust ball in the corner of the […] bathroom and something that looked like a food stain on the ceiling!?! But that did not take away from the rest of the room, maybe it's just time for a reno. I would stay here again. Read more
Thank you for taking the time to write a review. I was pleased to hear that you would stay with us again at Delta Bow Valley. I also enjoy hearing about our very friendly staff. Having said that I do wish to apologize for any cleanliness issues and I have relayed this review to our management team. I can assure you that this situation is not the norm, yet appreciate your comments that allow us to follow up and review with all concerned. Thank you for taking the time to write and we look forward to seeing you again. Warm Regards
1 response by Delta Bow Valley"Delta Bow valley stay"
The hotel is very well situated in downtownarea. It is walking distance to major attractions and eateries . I would recomend this hotel and its comfortable rooms to anyone looking for a relax weekend .
Thank you for taking the time to write a review. We appreciate the recommendation and comments about our amenities. We look forward to your next visit to the Delta Bow Valley. Sincerely
1 response by Delta Bow ValleyThis guest did not leave a comment.
Thank you for taking the time to rate your stay with the Delta Bow Valley. We look forward to welcoming you back when travels bring you to Calgary. Sincerely
1 response by Delta Bow ValleyThis guest did not leave a comment.
Thank you for taking the time to rate your stay with the Delta Bow Valley. We look forward to welcoming you back when travels bring you to Calgary. Sincerely
1 response by Delta Bow Valley"Clean and Comfy"
The hotel is in a great location. The parking is 11$ a day which I find to be appropriate for an overnight stay.On the higher levels the view is gorgeous. My only suggestion to people planning to stay is too eat else where. The food is pricey and the staff was rude.
Thank you for taking the time to write a review. I was very pleased you enjoyed the value, services and amenities on that occasion. I was however concerned to learn of your disappointing experience in our Bistro yet appreciate your comments which allow me to follow up. Please accept my apologies and certainly your comments are not in keeping with the hospitality we strive to achieve each and every day. We look forward to seeing you again and extending our hospitality to you once more. Sincerely
1 response by Delta Bow ValleyThis guest did not leave a comment.
"Good location"
What is the most important thing for a business trip? Location, location and location. This hotel locates at downtown and very convenient to go anywhere you want. However, the bed sheet is only 60% of cotton and airconditioning is noisy.
Thank you for taking the time to write a review. We were glad to hear that our location was convenient during your stay at Delta Bow Valley. Thank you for your feedback on our amenities. We look forward to your next stay.
1 response by Delta Bow Valley"Delta Hotel Calgary Downtown"
Great staff and service
Thank you for taking the time to post a review. "Great staff and service" thank you for your comments. We look forward to your next visit here at the Delta Bow Valley
1 response by Delta Bow ValleyThis guest did not leave a comment.
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"Great stay. Beds and pillows are awesome"
Great hotel that is very easy to get to downtown. I would recommend this place to anyone staring downtown. Only complaint is the service at the hotel lounge is quite slow. But it was a Friday evening.
Greetings, Thank you for taking the time to write a review. We are pleased to learn that you had a great stay and enjoyed our beds and pillows. Wonderful to hear that you utlized our lounge on a busy Friday, apologies that the service was slow yet overall you enjoyed the services and amenities on that occasion. We do appreciate the feedback so we can follow up. In the meantime, thank you for your post and we look forward to be able to extend our hospitality to you when travels bring you to Calgary. Sincerely
1 response by Delta Bow Valley"Lovely room overlooking the BowRiver"
I booked this hotel as a "Stay-cation" as I live in Calgary. The service was great! Nice view of the river. Only complaint was that the maid kept coming back to try to clean when we told her we were checking out that day. Would definitely recommend this hotel.
Greetings, Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your "stay-cation" while staying with us at Delta Bow Valley. We love comments about our great service and river views. Nice to hear that the housekeeper was eagar to clean your room, but we also appologize for this eagerness on your checkout day. Thank you again for taking the time to post. We look forward to seeing you again, I hope that we will be able to extend our hospitality to you when you have time to take another "stay-cation"
1 response by Delta Bow ValleyThis guest did not leave a comment.
"Delta Bow Valley"
Nice hotel with adequate amenities in the Downtown Calgary Business District. Appears to have been refurbished and sports a modern decor. Staff are polite, professional and accommodating. I can't speak for any guest room other than our own, but new beds are needed. Ours squeaked and was sunken in the middle, making me think that it was as old as the […] hotel itself. The bed was our only disappointment. Read more
Thank you for your review of your recent visit to our hotel and for the 4 star rating! We truly appreciate that you took the time to share your experiences via Hotels.com. We were pleased to hear that you enjoyed your stay and that you found the staff to be friendly, professional and accommodating. I apologize for the condition of the bed in your guest room and thank you for bringing this to our attention. All of our beds are pillow top, made to a “Delta” specification and I truly regret that the bed in your room was not in top condition as is the norm and in keeping with our high standards. We hope that you will consider the Delta Bow Valley on your next visit to Calgary!
1 response by Delta Bow ValleyThis guest did not leave a comment.
Thank you for your recommendation of our hotel in conjunction with your recent visit. We appreciate your rating and look forward to welcoming you and your family back should future travels bring you to Calgary. yours truly,
1 response by Delta Bow Valley"Delta Bow Valley-comfy beds and pillow"
Extremely clean and comfy, great downtown location
Thank you for your review of your experience at our hotel and the 5 Star Rating! We were truly pleased to hear that you found the rooms to be clean, beds to be comfortable and that the downtown location met your needs. Should you find yourself in Calgary again, we hope to be your hotel of choice.
1 response by Delta Bow ValleyStayed for one night and booked a couples massage and pedicure and manicure, the web sites does not state clearly that these are done in your room, they do not have a spa, so your room gets fukll of nail polish smells, and as well they messed up massage times, so never had one completed, as well the rates jump up and down daily with $60 to $80 price […] swings, not worth the money, much better value in Calgary downtown areas. Stay away from this property. Read more
Thank you for your comments in conjunction with your recent visit to our hotel. Certainly I was very concerned to learn and wish to apologize for the confusion and mix up with respect to the in room spa services you booked for that occasion. We have reviewed our website information to ensure it is clear and concise that the spa services offered are not located in the hotel nor operated by the hotel, but come to your room to do the spa services. I can assure you it is not our intent or our spa partner to cause confusion or disappointment. Once again, thank you for your comments which allow us to review our operations and information to ensure we provide the best of service. I do hope that should future travels bring you to Calgary that you would consider our hotel again. Yours truly,
1 response by Delta Bow ValleyThis guest did not leave a comment.
This guest did not leave a comment.
Thank you so much for the 5 Star Rating in conjunction with your recent stay at the Delta Bow Valley. We appreciate the review and hope to welcome you back on your next trip to Calgary!
1 response by Delta Bow Valley"Delta Bow Valley - a comfortable hotel"
I chose the hotel from my positive previous experience with it and from the weekend special rate. Again I was welcomed by a smiling friendly face at the reception and checked in quickly. I don't spend that much time in hotel rooms because I like to be out doing things and usually only use my room to sleep in and rest when I have to. My huge comfortable […] king-sized bed served that purpose hugely when I came in again at 2 a.m. I slept in until 8:30 and was glad that I could sleep in because the bed was so comfortable and there was no disturbing noise from anywhere even though I was in the centre of town! Read more
Thank you for your review of your experience at the Delta Bow Valley on Hotels.com. We truly appreciate the 5 Star rating, and were pleased to hear that your stays with us have been consistently positive. We appreciate your recommendation. We hope to see you on your next trip to Calgary!
1 response by Delta Bow Valley"Delta Bow Valley in downtown Calgary"
The hotel was fantastic. The rooms were modern and clean, the food at the restaurant was delicious and the service was incredible. We were greeted with a smile and always treated courteously. I would definitely recommend this hotel.
"Delta Bow Valley Hotel Calgary AB down town"
The hotel was right down town, close to shopping and restaraunts. It it important to note that the hotel does charge for parking! ($17 a day during the week, and $11 a day during the weekend) If you want valet parking its $19, and the parkade does fill up quickly. My bed was extremley squeaky and the towels were very rough. Overall my stay was good […] . Read more
Greetings, Thank you for the review of your experience at the Delta Bow Valley in conjunction with your visit to our hotel. We are certainly pleased that you enjoyed your stay and found the location to be convenient being close to restaurants and shopping. We do appreciate your feedback which allows us to follow up on items as required. Thank you for choosing Delta Bow Valley and hope you will consider us for your next visit to Calgary!
1 response by Delta Bow Valley"Calgary's Delta Bow Valley Hotel"
The Delta Bow Valley is a first-class hotel in downtown Calgary, close to all the amenities of a world-class city and a beautiful riverside park. We have always had a great experience at the Delta Biow Valley. GK, Medicine Hat, Alta.
This guest did not leave a comment.
This guest did not leave a comment.
"Downtown Calgary"
It was definitely a good stay. The concierge there was phenomenal from the start - the rest of the staff equally as great. 2 tiny problems - I had a hair in the bathtub - ew! while it's not life or death, i've cleaned rooms and those little curly things should really be spotted! secondly, i was told when i rang up before hand, before i booked that the […] shuttle fee to the airport was $15 - and finding out it was over double that when I got there irritated me as I didn't want to have to drive all the way to the airport as well. other than that - clean, friendly, great location! Read more
Thank you for your review posted on May 6, 2011 in conjunction with your visit to our hotel, May 3, 2011. First, I do apologize for the delay in responding to your post and review yet was pleased to learn that, overall, it was "definitely a good stay" and in particular our concierge was "phenomenal"! I am pleased to pass along these comments to the entire team, and, all will be pleased to learn that they served you well. Having said that I do wish to apologize for the discrepancy in cost quoted regarding the airport shuttle. Even though this is a third party that operates the shuttle we do need to ensure you are provided the correct information prior to making use of this amenity. With respect to housekeeping items I have reviewed those comments with all concerned and thank you for providing this feedback, it is very helpful. Thank you for for taking the time to post and for your positive comments and comments that allow us to review and make sure we can be the very best to you our valued guest. Hopefully when travels bring you back to Calgary we can look forward to being your home away from home once again.
1 response by Delta Bow Valley"Excellent"
Great staff, beautiful room, right downtown - excellent!
Thank you very much for your recent posting regarding your stay at the Delta Bow Valley. You have provided top marks for our service and facilities- I sincerely appreciate your comments which will be shared among our team. I hope that we will have the pleasure of serving you again in the near future!
1 response by Delta Bow Valley"Best Customer Service!"
The Delta Bow Valley has - hands down - the frendliest and most helpful staff we have encountered at any hotel in Canada. Every single staff member we met/saw/passed in the halls went out of their way to say hello and ask us if we needed anything. The hotel is undoubtedly corporately oriented, however we found it to be extremely convenient and comfortable […] for our family. Parking was very accessible, the pool and hot tub were clean and well-maintained and the beds were comfortable. The only negatives were these two: 1.) The water temperature fluctuated severely during showers. 2.) Doors to the room were not especially soundproof. Overall an excellent stay! Read more
Thank you so much for such a stellar review of our Hotel! We are truly proud to receive your commendation of "Best Customer Service" and are very pleased to hear that you and your family enjoyed your stay with us. We look forward to having you and your family return to the Delta Bow Valley on your next trip to Calgary!
1 response by Delta Bow Valley"Delta Bow Valley close to downtown ammenities"
I was please at the service from the doormen. I required transportation for a course and was able to take the hotel car and it was like a limosene service. I was able to relax and made my course on time.
Thank you so much for your recent review of your stay at our Hotel on Hotels.com! We are glad to hear that you were able to make good use of our complimentary sedan service and that it started your day off to a relaxing start. We hope to welcome you back to the Delta Bow on your next visit to Calgary.
1 response by Delta Bow Valley"Very comfortable stay"
Staff was friendly and helpful, the room was comfortable and clean, my overnight stay was quiet, and I was well-rested for my interviews the next day. Highly recommended.
This guest did not leave a comment.
"Recommend"
Delta Bow Valley - Calgary - Downtown, next to Chinatown - bonus ! [try the Dimsum @ Regency]. You can get either city or riverview with Deluxe room or above. Had riverview, very attractive. Have had 'deluxe' rooms before that were more luxe; but, the bed was very comfortable - best sleep I've had in long time. The room was clean & well maintained. […] The staff were friendly & courteous. Had room service - very quick & the person taking the order offered suggestions, very helpful. Have stayed @ other Delta hotels, will again. Read more
"good for weekends"
good.
"Great beds"
I found that the bed was one of the most comfortable I've had in many recent hotel stays - and I travel a lot. The sheets felt like silk, and I didn't want to get out of bed in the mornings.
"double charge"
The experience was very good very servicial the agents clean good food but the only problem is they charge my room twice in my credit card and until the moment nobody can fix it
Thank you for taking the time to write a review. I was pleased to learn to hear that our food and service were very good during your stay at Delta Bow Valley. Having said that I do wish to apologize for any billing error and I have spoken with our accounting department to ensure that the error has been corrected which they have confirmed has been done. I can assure you that this situation is not the norm yet appreciate your comments that allow us to follow up and review with all concerned. Thank you for taking the time to write and we look forward to seeing you again. Sincerely,
1 response by Delta Bow Valley"Great Calgary experience"
We thoroughly enjoyed our stay at the Delta Bow Valley....our granddaughters were with us and loved the skyscrapers of downtown....great accomodations & personnel!!! We will be back and will be happy to recommend it to others...thanks for a great time!
Thank YOU for choosing to stay with us! We appreciate the 5 star rating and are very pleased to hear that we were able to help create a wonderful memorable experience for you and your granddaughters.
1 response by Delta Bow ValleyVery good except for swimming pool.
Thank you for your post in conjunction with your recent visit, and recommending our hotel in Calgary. Having said that I do wish to apologize that the swimming pool was the one area that did not live up to the other services and amenities that you experienced on that occasion. Thank you once again for your post and should future travels bring you to Calgary I hope we will be your hotel of choice. Yours truly,
1 response by Delta Bow ValleyReviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
