"your Dream Hotel"
This hotel is outstanding .. Big, Clean, well lit and perfect location. The Eaton centre, Dundas square, AMC; in fact the entire entertainment district is literraly 5 mins from Eaton Chelsea . The hotel staff were friendly and quick in getting you checked in. The hotel was big and spacious, rooms were clean and had a new feeling to them. The hotel had […] about 3 entrance from different directions making life easier and it also had a small park. The hotel even had a bar with live music and different bands playing every night. A Good hotel makes a good experience. I will go back to this hotel for sure since I yet have to explore the whole place :D ( a few homeless bothered you for a cigarette but again its everywhere ).. cheers Read moreGenuine Hotels.com guest review
"First time in Toronto"
Have to admit. Didnt care for all the surcharges. And would of liked a bigger room. All an all I loved Eaton Chelsea. Very professional staff. And yes I will book with Eaton Chelsea again on my next visit. Forgot to add, everything is walking distance from Eaton Chelsea.Genuine Expedia guest review
"Filthy rooms/ no bath robes as advrtised /"
all rooms are carpeted but housekeeping never vacuums and carpeting looks like it hasn't been cleaned in months. No bathrobes as advertised. Wifi is weak. Should have booked the Fairmount.Genuine Hotels.com guest review
"mix of conference and family visit"
great rates very friendly,helpful staffGenuine Hotels.com guest review
"Not in good area of town"
Room smelled like smoke. Balcony was full of pigeon feces. Room over hall was aged. We requested a king or two queens and only got one queen Ted GabreskiGenuine Expedia guest review
"Good choice but not worth the price"
People running in the halls at 4am. A domestic disturbance at 4:30am. The room for the price was tiny. No safe in the room - otherwise it was pretty good stayGenuine Hotels.com guest review
"Went for business, quite satisfied"
The hotel's location is very convenient, and the rooms are very comfortable. My only complaint is that the meeting rooms left much to desire. The hotel did not do a great job with letting our guests know where the rooms were located (as promised). Signage wasn't displayed as promised, which also disappointing.Genuine Hotels.com guest review
"Good location. Walking distance to subway station"
All kinds of restaurants around. Close to big shopping mallGenuine Expedia guest review
good stay. Excellent location.Genuine Hotels.com guest review
"Pricey But Nice"
The room was clean (although a little bit of a smell) and large. The elevators were quick. The wi-fi worked and was fast. The location is perfect. The price is rather high however.Genuine Hotels.com guest review
"A Good Experience"
Hotel is starting to show some age, which is to be expected, but staff was awesome and location nice for both walking and taking the subway. My only major gripe - the hot tub could have been a little more toasty. I would recommend to others staying in town.Genuine Hotels.com guest review
"Nice Hotel in the middle of the downtown."
Park in the Public ramps across Gerrard St. You'll save a few Dollars.Genuine Expedia guest review
"Near Dundas Square"
Hotel is old and overrated. Rooms, hallways and elevators need better maintenance for them to be clean and fresh smelling. Customer service also needs improvement. The hotel is near Dundas Square and within walking distance of most attractions in Toronto.Genuine Hotels.com guest review
"Not the same Chelsea"
Stayed countless times when it was Delta Chelsea. Rates have skyrocketed since the reno making it no longer affordable or economical. The new stark white lobby is very cold with non coordinating modern furniture. Much more liked the cozyness before the reno. I won't be going out of my way to stay there while in Toronto. :(Genuine Hotels.com guest review
"hard to find if driving"
Stay and staff were great......beautiful...wonderful amenities.....couldn't find it even with GPS. Had to ask cabbie. Still difficult to locate. Is so large, and main entrance is off-street.Genuine Hotels.com guest review
"I think they charged for calling front desk"
The gave me a room with funky smell & stuffing up shower ! At the bar they charged me double , which I'm taking care of with my credit cardGenuine Expedia guest review
"Formerly nice hotel slipping"
The lobby and public areas are nice. The guest rooms and upper hallways are tired and dowdy. We had no hot water in the shower and after two days nothing was done to fix it. A pleasant desk clerk volunteered to excuse the steep parking fees, which was fine, but we were leaving soon and couldn't bathe. In addition the bathtub did not look clean. The […] alarm clock didn't work. The lights were not bright enough. There was no mini-fridge. The area of town has a large number of unsavory "dance" halls and sex supply shops to go with the abundance of ethnic restaurants and stores. Read moreGenuine Expedia guest review
"I really liked this hotel."
I thought the hotel was in a good location for my needs and was fairly close to public transit. There were a few places to eat at the hotel and several places to eat within walking distance. I found the staff to be courteous and professional. I thought the hotel was nice and in good condition and that my room was pleasant and clean and I thought the […] bed was comfortable and I slept well. I did discover an empty bottle on the floor underneath the upholstered chair. It was relatively quiet except for a few hours during the middle of the day when I could hear some repairs being done. The front desk offered to move me to another area of the hotel but I decided it wasn't necessary. I was a bit disappointed however that I couldn't use the balcony since the sliding doors were screwed shut. The hotel has a fairly large indoor pool on an upper floor with a nice view of the city. There is also a small but decent gym, a hot tub and a sauna and I had fun using them. Also, the internet access was free and it worked well for me. There was an airport shuttle bus stop right next to the hotel which I used and found very convenient. I thought the hotel was a good value for what I paid and overall, I had a very nice stay. I will stay at the Eaton Chelsea again if I'm ever in Toronto in the future. Read moreGenuine Expedia guest review
"adequate under renovation still quality problems"
this was fair for the price I got, but the hotel is still messy with lots of renovations going on and some elements of each room looking like a poor fix to old thngsGenuine Hotels.com guest review
"Location is key"
The location of the hotel is great. Walking distance to shops and restaurants. Cheap cab ride to Waterfront. I was a little concerned about the other reviews the hotel needed to be updated. Lobby was nice and hallway was ok. The light on the night stand didn't work and I found a used washcloth on top of the shower curtain. I called housekeeping to let […] them know and I was told "I have heard of this before". Someone came up as we were leaving the room. However, when we returned the washcloth was still there. I made sure I washed out the glasses in the room before I used them. We were only there for one night but I might have think twice about staying there again especially for the price. We were paying for the location. We asked for a cab for a 6:30 am pick up to the airport. We got a car service at $58 one way. I guess ok for a quick stay. Read moreGenuine Expedia guest review
"All Good - Not One Issue"
Just a well run place- especially for being so big. Great location- walk out the door and some much to do. Room was not huge but it was well kept.Genuine Expedia guest review
Very nice stay for the price, centrally located to everything. Only downside was there was no room safe, had to keep my important documents and cash on me the whole tripkGenuine Hotels.com guest review
Great staff, great service and accommodations, Kid-Friendly atmosphere, and centrally located. More Parking options with reduced rates are a must for the amount of money spent staying here.Genuine Expedia guest review
"Close to venues for Toronto Film Festival."
I've attended TIFF for the past 6 years and this was the best hotel I have stayed at during that time. The staff could not have been nicer and the room was pleasant and clean. I really appreciated the breakfast and drinks in the lobby restaurants, respectively. The smell in the lobby was also very pleasing. My only complaint was the WiFi which took […] a day to operate. How to connect was not initially clear, but after a day, it was cool. Read moreGenuine Expedia guest review
The only negative would be that the room was pretty small. Since we were only there overnight, it was fine but I wouldn't want to stay in that room for a long period of time.Genuine Expedia guest review
Three day stay with a small child over school holiday. Good place for having kids, but lots of people. Rooms were fine.Genuine Expedia guest review
room's ok, nothing great, but location is good. Hotel is in a good location and is pricing the room accordingly, and providing service accordingly. Hotel does not stand behind its services. Hotel sold us parking, and then sold our parking again, such that we were denied entry. Their answer was that they would not charge us anymore, without taking any […] responsibility for their selling of the parking they had sold us already. Management was nowhere to be found, we had to find alternate parking. Read moreGenuine Expedia guest review
"Good stay for a good price"
Our one night stay was good. The hotel shows some signs of aging, but our room was clean. The location was good in terms of restaurants and shopping. There is also a subway close by to expand your areas of interest without having to drive, but we did not use it.Genuine Hotels.com guest review
"its ok but great location"
room are to small for a family and alot of construction to get differnet places in the hotel pluse the staff are really not smart when you ask them for directions i get more from the computer.Genuine Expedia guest review
"Everything in order"
Hotel is well situated, room is quiet and comfortable, staff is polite. Teh only problem was endless wait for the elevatorGenuine Expedia guest review
"low grade hotel in excellent location"
the title says it all.Genuine Hotels.com guest review
Overall customer service outstanding and the location was perfect.Genuine Expedia guest review
"Full Parking lot, no wifi"
We've stayed at the Delta Chelsea many times. Now that it is the Eaton Chelsea, there's a difference in the quality of the stay. I had the hardest time finding free wifi throughout the hotel. The "hotspot" in the restaurant garden was so weak I could barely check email. The parking lot under the hotel was full one night and we had to find parking elsewhere. […] They have stopped slipping the printout for the bill under your door the last night. Also there is no more free newspaper. And fewer amenities in the bathrooms. Labor day they shut down the pool for children for a photo shoot? Who picks Labor Day for something like that when there are sure to be lots of families in the hotel? Read moreGenuine Expedia guest review
It was nice and I would recommend it to others I've stayed at this hotel at least once a yr. for the last 29 years. The newer wing is a little more updated. This hotel is very family friendly. But just as nice for the business traveler as well.Genuine Hotels.com guest review
"Excelent for the reasonable price."
Very good downtown location close to any restaurants, TTC buses and shopping stores.Genuine Expedia guest review
"Awesome location and great hotel staff!"
Overall very positive experience. Stayed here during the busy labor day weekend. Checked in saturday evening and the line was kind of long but move very fast. Gazal who checked us in was friendly and very accommodating. Rooms are kind of run down but overall clean. To my surprise, the in room wifi was blazing fast and free. Location is why you staying […] here, very convienent to Yonge st, Dundas St and all the other major attactions within 5-10 mins walking distance. We parked in the lot which was 29CAD and we only used the car once since everything was walkable. Read moreGenuine Hotels.com guest review
Great spot for kids. Rooms are noisy though. Can hear your neighbour as if they are in your room. Elevators take FOREVER.Genuine Hotels.com guest review
"LOCATION, LOCATION, LOCATION"
Reasonable rates for a downtown location near Eaton Center, around the corner from Yonge Street and within walking distance to the Rogers Center. Service was excellent, as were the eateries in the hotel.Genuine Expedia guest review
"A reasonable hotel in walking distance to lake fro"
Stayed three nights. Convenient and in walking distance to lake front. Close to shopping mall, 15min to China town. Parking was tight, room is small in comparison with many other brand hotels.Genuine Expedia guest review
The kids loved the pool. There was a slide as well as a family room with activities and bunny for the kids. The room was clean and the beds were comfortable.Genuine Hotels.com guest review
"Nice hotel in cool location"
I had a great time at this hotel. It's location is excellent near downtown Toronto and there is great shopping and Chinatown nearby within walking distance.Genuine Expedia guest review
"Comfortable & Close to Yong Street"
My daughters and I had a very pleasant stay at Delta Chelsea Hotel. It was clean, comfortable, and within walking distance to Yong Street. The hotel was under renovation during our stay, but this did not cause any problems for us. Breakfast buffet or al la carte was delicious in the hotel's restaurant. We did not spend much time in the hotel as we were […] interested in seeing the city sights; definitely do the Hop On Hop Off bus tour that starts in Dundas Square. Would definitely stay again at Delta Chelsea. Read moreGenuine Expedia guest review
"Close to everywhere and everything in Toronto"
Nice location close to Yonge St. and to Eaton Center Mall, and you can walk everywhere in Toronto downtown from there. I was there 4 nights, the first 2 there was a festival in Yonge St. A little bit noisy but OK. The third night the 'neighbors' decide to party with out any consideration, I call to the front desk and they told me to choose either changing […] my room (at 12.00am) or that they could send security people there. I chose the second one. The people from the front desk were kind but I was not going to move alll my stuff at that time. The rooms are quite old, very clean, but the bed was not as comfortable as expected. They provide free wi fi, but connection was slow. Read moreGenuine Expedia guest review
This hotel was perfect! Located in the center of it all!Genuine Expedia guest review
"Reasonable and friendly"
The hotel was great and the kids loved the water slide. The hotel has been given a recent remodel and the rooms and lobby are wonderful. The only issue we had was that we had requested connecting rooms and were told when we arrived that they were sold out and unavailable. Also our rooms were not ready upon arrival. I would still recommend this hotel […] but would be clear with them about arrival time and room request. Read moreGenuine Expedia guest review
"Nice hotel very convenient."
Just cross one block, there is a place that can drive us to Niagara Falls! And it is convenient to go to subway and find restaurant. We were really lucky that there was a special festival near the hotel when we got here. Also it was clean, but if you want to get toothbrush, you need to go to lobby and ask for staff.Genuine Expedia guest review
"How to stay and go away"
The only attractive part of this entire hotel experience is the location in the center of downtown. The Hotel is too big to be managed by what is offered. The rooms are old style and the furniture is over used through out these years. They could use a refurnishing and renovation of the entire hotel. It is too expensive for what they offer.Genuine Expedia guest review
"A great hotel that's close to everything"
I just took a trip to toronto this weekend and had a wonderful time. The hotel room was clean and did bot have any problems. I definitley eould recommend this hotel to anyone pooking to near the hotspots of the city.Genuine Expedia guest review
Has a very nice fitness center for adults. Needs a bit better in-room coffee service, as the take-away coffee in the restaurant is overpriced. Convenient location.Genuine Hotels.com guest review
"CHANGE OF OWNESHIP"
Having just come from the Delta Fredericton I was suprised to find the Hotel was now Eaton Chelsea! My booking was for Delta Chelsea. Comparison was very marked in that the Eaton Chelsea seemed well worn and the balconys in need of lots of attention - gery, boring no seats and rust showing on some areas of the railing. The main lobbly was pleasant and […] the entertainment and resturant areas roomy and inviting. The cleaning ladies on Floor 8 were very pleasant and welcoming. Despite the "step dopwn" in the ambience of luxury it was a pleasant stay. Read moreGenuine Expedia guest review
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