Nice place, that is a bit old.. Huge place and close to everything in Toronto.. A lot of the rooms Have balconies..Genuine Hotels.com guest review
"Could use a good cleaning!!"
Should have stayed at a Hilton!!Genuine Hotels.com guest review
"Not what I expected"
This is the first hotel I have stated in where I did not even feel like unpacking. Beginning with the hallway the carpeting was downright filthy. The room was drab and tired. The bathtub was peeling and had old water marks which apparently could not be removed giving it the appearance that certain parts were dirty. The vanity also was old with peeling […] varnish. Also a complimentary refrigerator would have been nice. Eating in the hotel dining room was horribly expensive e.g. 1 bagel, 1 cup of coffee, 2 pats of peanut butter and a small bowl of yogurt with fruit $14.00. Read moreGenuine Expedia guest review
"Great hotel! What a pleasant surprise!"
Great location. Nice staff. Everything you need is there. We were very happy w out stay. Price was right too which is a key factor for me.Genuine Expedia guest review
"Close to every thing"
Nice, close by every thing you don't have to drive your car and you kids will like the pool .Genuine Expedia guest review
"One week vacation in downtown Toronto"
The Eaton Chelsea hotel is a very nice hotel. Good value. Room had been updated and was very nice. The Market Garden restaurant was very convenient. Hotel staff was friendly and helpful. Overall, we had a very enjoyable stay. My wife and I have stayed here twice and have enjoyed it both times. We would recommend it.Genuine Expedia guest review
Great staff and nicely hotel. Will comeback next time.Genuine Expedia guest review
Very crowed Hotel, closed to the city, noises late at night.Genuine Hotels.com guest review
"Amazing area! Perfect stay."
First time visiting Toronto and first time planning my own trip on my own. Hands down the best experience. Not only was it, literally, a block away from the bus terminal, but also so convienent to go late night for walks around the square, it's minute away from everything. The shopping center, resturaunts, bars, etc. The hotel and it's staff made me […] feel so welcome, literally felt so homey feeling. I have no complains or anything. Never the less I reccomend you the Eaton Chelsea Hotel. Read moreGenuine Expedia guest review
"Excellent location in downtown toronto."
Close to transit, entertainment, restaurants and all things important. No stress stay.Genuine Expedia guest review
"Parking not included!"
Room was small, but clean and comfortable. Parking should be included, but is not: $30+ some extra per dayGenuine Hotels.com guest review
"Close to downtown attractions"
Perfectly located at Toronto Downtown attractions and restaurants. Nice friendly staff. I would definitely recommend.Genuine Expedia guest review
"Clean & comfortable"
The room was clean, the bed was comfortable and the shower was hot. Bathroom was small, but adequate. Computers available in lobby, but for a fee. Concierge personnel were rude and not helpful. It was ok for the price, but I would shop around next time and stay elsewhere.Genuine Expedia guest review
"Fancy, Clean and close to everything!"
This hotel was extremely pleasant to be in. We didn't spend a whole lot of time here but the beds were nice as well as a great balcony. It was close to most anything you would want! Even if a cab is needed, it won't be a whole lot of money aside from the cab to the hotel from the airport.Genuine Expedia guest review
"It's all good"
Nice, clean, good service and surrounded by bustling streets.Genuine Hotels.com guest review
Walked to interesting locales and used public transportation to others that were fun. Room was comfortable and clean.Genuine Expedia guest review
"Nice hotel close to everthing that I planned."
Everthing was great. would stay there again.clean food was great also room was very niceGenuine Expedia guest review
We had a great stay. It was a very busy weekend and the hoel staff handle the crowd very well. The staff were all very pleasant and helpful. Our room was in very good order. There were not any problems at all.Genuine Hotels.com guest review
I was very pleased with the friendly, helpful staff. The room was very big, clean, and very comfortable. It had many nice restaurants and bars. The location was perfect in downtown Toronto.Genuine Hotels.com guest review
Rooms are extra smallGenuine Hotels.com guest review
"Dated carpet and odor"
Walked in a bit of time warp with an odd odor emanating from the room the AC was on a full blast yet it was a balmy 26C/80F. The vent rattling away, I took the pad of paper and jammed it in the vent to silence it. The carpet looked brown/yelloe/green and wondered if you could even vacuum it to health. Couldn't beat the location but with slow Internet […] at peak times and the odor, I can't see myself coming get back without an update. Read moreGenuine Hotels.com guest review
"Nice Hotel not a great area!"
The Hotel was very nice, but the area around it was not that great, as there were a number of vagrants around on Yonge Street, which is right by the Hotel. This put a damper on our stay as you ran into these in the morning, evening and night. You are close to the Eaton Centre Mall and shopping, but the area does attract some less than desirable people […] espcially in the evenings and at night. The facilities are good including the Family pool and the Adult pool/fitness area at the top of the Hotel. The breakfast is expensive, and the parking is a rip off at $24 per night for self-parking and $29 for Valet. Read moreGenuine Expedia guest review
"Lovely Hotel - Clean, Comfortable & Quiet"
My title sums it up - this large hotel was clean, comfortable & quiet. My daughter and I enjoyed our stay very much - not one complaint. Our room was updated and spotless. We did not hear any of our neighbors or traffic. Location is wonderful - just about central to all downtown Toronto has to offer. Highly recommend - we will definitely return!Genuine Hotels.com guest review
Not worth the money you pay to stay there. Bathrooms need new bathtubs . The tubs look awful. Felt like I was staying in a cheap motel.Genuine Expedia guest review
Central location to many sites, museums, and attractions. Left my car parked and shared a cab to many places.Genuine Expedia guest review
"Terrible hotel for the price"
The toilet in the bathroom is very small and difficult to use. The bathtub was not cleaned and the floor of the bathroom was chipped. I stayed in many hotels, and have not seen any bathroom with this kind of condition at this level of hotels ( I was expecting that this hotel is at the same level as Holiday Inn or Comfort Inn). In addition, the Wifi […] in the room was not functioning. The room was uncomfortably cold even I turned off the AC because a lot of cold air was constantly pumping into the hallway just outside the room. Read moreGenuine Expedia guest review
Stayed one night. Good staff, room clean... the best part was the swimming pool. Location very good. Bear the traffic but what do you expect when u r staying in the city center. Bad... parking lot. Don't mind the small tight spaces but the floor was dirty, literally. Full of dirt...probably from winter. Overall a very good experience. Would stay […] again. Read moreGenuine Hotels.com guest review
Good across the board, nothing exceptional. A little run down, but nothing serious. My only complaint is the expensive parking, >$30 for 1 night as a guest.Genuine Hotels.com guest review
"Centrally located - Very Good Choice"
Centrally located in Toronto it was a great stay. There is so much to do in the city and this is a great place to start because you can get around pretty easily from there. The concierge desk was very helpful . All personnel were very friendly and knowledgeable. Since I only stayed one night we weren't able to use all hotel amenities (pool etc) but […] we did check them out - it was pretty cool. Read moreGenuine Hotels.com guest review
The only negative that we encountered were the A/C units in both rooms were too warm and would not change the temperature in the room by changing the setting on the thermometer. The hallways were at least 10 degrees cooler than either of my rooms.Genuine Expedia guest review
Rooms are tiny. Rooms are non smoking; however, people still smoke. We had the air on and it was pulling the smoke from the neighboring room. Was like we were sleeping in a bar. I called one time to complain and the front desk offered to spray deodorizer in the hall and the room. I called back 20 minutes later, by now it was 12:30 am and the offered […] to move us to another room. When we checked out the hall wreaked of cigarette smoke. I told the front desk, but they didn't seem to care to much. Swimming pool had do much chlorine in it that it burned ur eyes and skin. Save ur $$$$ and book elsewhere. Down by Union Station is nice! Read moreGenuine Expedia guest review
"Small room, but a quality hotel"
Our room was smaller then expected, but overall we had a good experience. It's only a few blocks from Dundas square which reminds you of New York's Times Square. There is a subway stop at Dundas which we used a lot. Our kids loved the pool! I would stay here again.Genuine Hotels.com guest review
We always enjoy staying at Delta Chelsa (Eaton)...convenient location and great serviceGenuine Hotels.com guest review
The staff was awesome very accommodating. The lobby was very busy but manageable.Genuine Expedia guest review
Overall nice hotel. Good location, nice amenities. Room was a bit small, but was clean and comfy. Don't forget to factor in the 13% taxes and heavy parking charge before you go.Genuine Hotels.com guest review
"One of the many downtown hotels"
It is one of the many downtown hotels, was not to the expectations to what we have paid. My expectations were in comparison with the hotels in US. However the hotel we stayed in Niagara Falls area, was far better and at a cheaper rate.Genuine Hotels.com guest review
"Comfortable Hotel Reasonably Priced"
The hotel staff were very friendly and the hotel was very comfortable. We stayed here for our 30 th Anniversary and attended two Blue Jay games. The cost was reasonable. It was a fair distance to Rogers Stadium but we did walk it took about 30 minutes. We would return again.Genuine Hotels.com guest review
"Great location in the heart of Toronto"
The staff of the hotel was very attentive to our requests. They provided outstanding service! The facilities were a bit dated and needs updating, but the hotel was still nice, overall.Genuine Expedia guest review
Overall, the quality of the hotel was below average. Obviously you pay based on the location of the hotel, which is located in a decent part of town. The room was disappointing. It was obvious the bathrooms were not cleaned daily. There was mold around the corners if the floor as well in the shower. The only thing that made my stay desirable is that […] I barely spent any time in the hotel. Read moreGenuine Hotels.com guest review
"Great for kids and adults"
With 4 children, the hotel was great. Pool with water slide and childrens play area was helpful. The Eaton Center for shopping is right there with some cute little restaurants right across the street. Although not that close to the main attractions like CN Tower, just a quick subway trip to get there. Thumbs up for Eaton Chelsea.Genuine Hotels.com guest review
"Walking distance to tons of restaurants, nightlife"
I'm told part of the hotel has been renovated. Our room had not been. It was a little dated, however, it was clean and comfortable. Location is excellent.Genuine Hotels.com guest review
"Perfect for what we needed!"
From the time we arrived to the time we left the staff was so friendly and beyond accommodating. While being in the hospitality business that means a lot to go to a place and feel as though you are being taken care of. We were greeting by the friendly staff when we checked in and made use of the knowledgeable concierge. We didn't have much planned and […] wanted to plan as we went since we were only staying for a couple of days but they steered in the the right direction and we were able to make the best of our time. The hotel was kind of off the beat and path but still located close enough to everything that it never felt like an inconvenience. Our favorite part was hands down the grab and go section and the patio that was available outdoors to eat it. Read moreGenuine Expedia guest review
It took me forever to find a hotel, but I'm glad I settled on this one. It was right by Yonge Street and very close to the subway and a lot of places we wanted to go to. The staff was very helpful and friendly whenever we had questions or needed help about the area. Our rooms were clean and we didn't have any problems at all. We were on the 14th floor […] and had a perfect view of Yonge Street at night. It is a little loud at night, but what do you expect? You're on a busy street. Our floor was also pretty quiet and we barely saw anyone on our floor. I would stay here again whenever I come back for vacation. Thanks again! Read moreGenuine Expedia guest review
"Nice hotel close to everything"
We were very happy with our stay at this hotel. Very friendly staff and especially the bell desk (Zameer) provided excellent service. The hotel is big but doesn't feel this way. Even when it was at it's full capacity, we didn't wait long for the elevator, service etc. The location is excellent. Conveniently close to subways, city center, shops, small […] cafes etc. We would definitely stay there again. The only cons were the not so nice balconies and the fact that guests smoked on the balcony, so you couldn't have the doors open. The hotel need a little updating (paint, carpets etc) overall. Read moreGenuine Expedia guest review
Valet parking was $39.00 per day tax & tip;I had to wait & went inside to get someone to come out to take my car each time after the 1st time @ front of hotel, but the valet guys were very nice!Genuine Expedia guest review
Nice location, comfortable room, very good staff.Genuine Hotels.com guest review
"The Hotel was clean and well maintain."
I didn't have a very good experience. I arrived at the hotel at 7:00 pm and my room wasn't ready. The clerk at the front desk told me to come back in an hour. I came back a hour and a half later and my room still wasn't ready. At this point the clerk offer me and my guest a free grab and go breakfast. Long story short my room wasn't ready until 9:58 […] pm and I was charge my full rate. And was told they could not offer me any discount in my rate because I booked it through a 3rd party and not the hotel directly.....I was very and still is very unhappy!! However they did pay for our parking and upgrade our breakfast to a hot buffet breakfast. Read moreGenuine Expedia guest review
"Excellent hotel; great staff; amazing ammenities"
We really enjoyed our stay at the Eaton Chelsea. We were actually surprised by some of the negative reviews when reviewing the facility beforehand. But, so many people had positive things to say and it was a fantastic rate for such a nice hotel close to so many things in middle downtown Toronto. Very close to the Eaton Centre Mall, several subway stations, […] plenty of great restaurants, and much more. But, we were very pleasantly surprised by the food court-type eating area on the ground level which featured amazing food items for reasonable prices. So many choices! The staff were all very professional, helpful, and knowledgeable. The rooms were fairly standard with nothing fancy. No microwaves, refrigerators, safes, or upscale things like that, but didn't cause any problems at all. The room view wasn't amazing, but maybe that's why we got a good rate! HA! But the bed was great and the brand of toiletries excellent. The only negative that sticks out was the cable TV. Many channels did not work and the signal was poor. However, the complimentary wifi was excellent, especially for such a huge facility. There are lots of places to stay in Toronto, and in many different areas. But, we will definitely stay at the Eaton Chelsea again on our next visit! Read moreGenuine Expedia guest review
Hotel is a bit tired but they are in process of updating. Location is great, very central to every thing. Will stay there again.Genuine Hotels.com guest review
Our favorite downtown hotel! Love the location and comfort of the room and friendliness of the staff. Can't wait to come back.Genuine Hotels.com guest review
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