"favorite hotel and suite"
The Mandalay is our favorite hotel with great suites. Service and facilities are top notch.Genuine Hotels.com guest review
Great Hotel!Genuine Hotels.com guest review
"Great luxury weekend getaway"
This is my second time to stay at this location. Both stays were great. Wonderful night view of the Dallas skyline. Very quiet and relaxing.Genuine Hotels.com guest review
"Customer Svc Issue"
Please call me at 214.277.2326 No AC, Concierge sent me to a restaurant that was closed, ice machine broken, had to move room, etcGenuine Hotels.com guest review
"Hotel in nice surrounding neighborhood"
My stay was awesome. Excellent hotel staff. Many restaurants and shops were within a reasonable distance from hotel (few miles away). This was my second time staying at this hotel and will stay again when I return to Dallas area.Genuine Hotels.com guest review
A very relaxing getaway to celebrate our 20th wedding anniversary. Leah at the front desk had a delicious dessert delivered to our room for the occasion.Genuine Hotels.com guest review
Perfect hotel / great locationsGenuine Hotels.com guest review
"What a treat!"
Excellent service, helpful staff, and a fabulous facility.Genuine Hotels.com guest review
We've stayed here many times over the last 25 years.....always perfect!Genuine Hotels.com guest review
"Nice getaway for the weekend"
We stayed two nights, and our kid enjoyed the pool. Overall it was a memorable positive experience: they even have gondolas on the lake surrounding the hotel, like in Venice, Italy. The outdoors of the hotel are walkable with restaurants just around the corner. We will stay here again next time.Genuine Hotels.com guest review
"love this hotel"
My wife and I love this hotel and look forward to coming back for some relaxation.Genuine Hotels.com guest review
I think the only thing that might have kept it from a perfect rating was the very limited parking, and one of the guys working valet. The other guys working were wonderful; friendly and very busy team. We had to park across the street; if their garage is full, it would be nice of they would valet a parking across the street for you; that was the only […] part that was a bit of a pain. Read moreGenuine Hotels.com guest review
"Always pleasure to stay at Omni Mandalay"
It is always pleasure to stay at Omni Mandalay! there is road construction going on around the hotel, so it was bit inconvenience to go in and out but hotel service made up for it. rooms are renovated/updated since my last stay in summer 2013.highly recommended!Genuine Hotels.com guest review
"Very enjoyable stay!!"
This hotel was booked for an anniversary weekend getaway. It far exceeded our expectations! The atmosphere was romantic and the value was hard to beat. We were only a short drive from the best restaurants in Dallas and from Gexa Pavillion where we attended a concert. Only complaint would be the construction work going on outside which made navigation […] in the general area of the hotel a bit difficult, but this was a minor inconvenience. Will definitely consider staying here again! Read moreGenuine Hotels.com guest review
"Great local get away from it all...."
The stay was everything we expected it to be!Genuine Hotels.com guest review
"Very nice for the price"
Had a great stay at the hotelGenuine Hotels.com guest review
The level of service we received during our stay was phenomenal. The staff is so friendly and genuinely concerned with the comfort of guests. The food was amazing. The view was fantastic and the pool & playground seemed to be a favorite for all.. Overall, I was extremely satisfied and would most definitely recommend this hotel to anyone. I know I'll […] be back! Thank you for a wonderful weekend! :-) Read moreGenuine Hotels.com guest review
The Omni Mandalay a really nice place to stay. The parking valets, front desk, restaurant staff and even the help desk were great. My room was very nice: a couple of housekeeping snafus, but overall, a great place to stay.Genuine Hotels.com guest review
"Great property...needs updating."
I had a late check in on Saturday and it was impossible to self park any car. Valet uses the self park area almost obligating you to use them. The room was nice but it had no electricity in most outlets so I had to use those in the bathroom. Service is outstanding. I left my Kindle in the room and they were very efficient in sending it to me.Genuine Hotels.com guest review
Worst part was room too close to elevator and could hear the mechanical creaking every time it moved! Beautiful, spacious bathroom though!Genuine Hotels.com guest review
I decided to take a trip to Dallas and found this hotel in the search. The hotel staff greeted me very warmly and answered my questions very politely. Once in my room, I was given a complimentary cookie and bottled water. The bathroom had plenty of counter space and the bed was incredibly comfortable. I also liked the fact that there were comfortable […] chairs in the room ( I don't always like sit in the bed while watching television). While not directly in Dallas, it was only 9 to 12 minutes from the center of Dallas. I would absolutely stay here again! Read moreGenuine Hotels.com guest review
Layout and rooms were clean and neat. Customer service was stellar from the greeting to the room arrangements. Awesome lake and pool view. The current construction around the area was a bit annoying.Genuine Hotels.com guest review
I absolutely loved the stay at the omni...the location of the hotel was the only drawback...it was nowhere near a mall or downtown dallas...everything elss was amazing!!!Genuine Hotels.com guest review
Nice hotel. A/C would not keep my room as cool as I prefer(July).Genuine Hotels.com guest review
Only bad things were the roads near hotel due to construction and the bottom of the tub look like it needed to be touched up.Genuine Hotels.com guest review
Just a weekend getaway. Enjoyed the Pool and the beautiful view of the lake. Nice stay.Genuine Hotels.com guest review
Great location Great staff Great room We will returnGenuine Hotels.com guest review
My fiance and I needed a couple days to disappear and escape the stress of reality but didn't want to go too far. We booked 2 nights at the Omni Mandalay and it was wonderful. We had a corner suite with a step out balcony. The view was wonderful with Lake Caroline just below. We walked down to an Italian restaurant for dinner and around the lake. They […] have gondola rides and paddle boards to rent on the small lake. It's called a lake, but it's more like a canal. Beautiful. We will definitely go back! Read moreGenuine Hotels.com guest review
Awesome stay...will return!Genuine Hotels.com guest review
First time at the Mandalay and we were very impressed. The staff is very friendly and helpful. This property is very nice and the restaurant is outstanding. Outside grounds are very well kept. Pool is nice but not very big. They were even grilling burgers poolside! We have paid more at the Marriott Las Colinas than this property and it wasn't as nice. […] Our only complaint is that they would not agree to a late check out which Marriott always does for us Read moreGenuine Hotels.com guest review
Refrigerator did not work, after several attempts to fix the appliance they replaced it.The maintenance man locked the fully stocked fridge,leaving us with no refreshments,my wife and I was so upset that did not contacted the front desk then we found out about the leak in the rest room.Genuine Hotels.com guest review
A hotel that nice doesn't have queen size beds? Also, we got stuck in a room right next to the elevator, listening to it all night.Genuine Hotels.com guest review
Wonderful experience! Clean, comfy rooms. Great pool with bar and cabanas. Beautiful gazebo patio to enjoy yummy brunch. All workers were so friendly and helpful. Will definitely be back and will recommend to family and friends for a great experience.Genuine Hotels.com guest review
I loved his hotel. We got a king suite for my birthday week and it over looked the water just gorgeous. I enjoyed standing out on the balcony. The beds were very comfy and the room felt like a small home away from home. Super friendly staff and clean hotel. Only down side was the location for us. But I would stay here again for sure.Genuine Hotels.com guest review
Great Service and Friendly staffGenuine Hotels.com guest review
"Great weekend rate!!"
What a great 'weekend' rate find! Would definitely recommend!Genuine Hotels.com guest review
"Far exceeded expectations"
The service at the Omni Mandalay was the best I've ever received. I have stayed at Four Seasons, Wynn Las Vegas and 4 times the amount I paid at the Omni and didn't receive as good of service. The menu posted pool side had several different choices and when I talked to the waitress she said the menu was old and they haven't changed it yet. I wanted […] some avocado and gorgonzola for my hamburger and they said it wasn't available pool side anymore, I told them that was fine and that I understood, I said I was going to take a shower and then I'd be back out, when I got back pool side, they had avocado and gorgonzola on the table, they had went to the other restaurant on the property and got for me. Who does that, that is the service! Read moreGenuine Hotels.com guest review
Road Construction in the area was maddening. It was hard to get to the hotel.Genuine Hotels.com guest review
Our family (2 adults/4 children) was looking for a quick 3~day getaway and oftentimes locating the perfect hotel can become a challenge. The Omni totally exceeded my expectations! The customer service that my family was provided was second to none. Our family was particularly blessed with the piano player in the evening. He even performed a special […] selection for our four children and they loved it. The pool was very relaxing and enjoyable. We will be back to this hotel. They truly understand how to treat their guests. We were blessed beyond measure. Read moreGenuine Hotels.com guest review
Actually, it was ALMOST perfect. The only problem encountered was that this was a family get-a-way for my grandchildren and I. We saved for quite some time to take this weekend adventure. Since funds are limited, we were counting on being able to use the pool that weekend. The morning (Sunday) we were prepared and ready to use the pool, we found out […] it was closed. On Saturday, I had taken the kids around Dallas to get them swimsuits for the great day on Sunday. That was a let-down for myself and my grandchildren. Thank you for the rest of the stay, though. I was marvelous! Read moreGenuine Hotels.com guest review
The hotel was outstanding. Recommend it highly, and try the Italian Resturarant down on the corner, it's terrific too!Genuine Hotels.com guest review
Our stay was fantastic. My only complaint would be that the cleaning crew overlooked a couple of things under the curtains (headphones and a ball) from a previous guest. Other than that, the staff was very helpful and genuinely concerned that our experience would be nothing less than perfect.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
"Nice for a romantic getaway"
Loved it!! I like the extras also; the pianist in the lobby, the ability to walk around the lake, the view of the water from my room; the benches to sit on and to enjoy the lake in the evening.Genuine Hotels.com guest review
We had a great stay & we will be back very soon!Genuine Hotels.com guest review
The staff of this hotel understand what good customer service is. Excellent service begins at customer parking and continues through every step. It was an excellent experience.Genuine Hotels.com guest review
Great as always!Genuine Hotels.com guest review
Awesome hotel Services was excellent rooms were clean and excellent also hotels shuttles were excellent to George strait concert and back will stay again in time and referred to friends.Beautiful garden for walking in the mornings or evenings.Genuine Hotels.com guest review
"Quiet, Relaxing and close to DFW"
This is my favorite place to stay when Travelling between Australia and USA. The staff are wonderful and always go that little extra to make your stay the best experience possible. The rooms are large and beautifully furnished with plenty of room to just relax and take in the views. The beds are massive and extremely comfortable, it's a great all round […] experience, and the location is perfect for domestic & international travellers to DFW & love field airports. I highly recommend the Omni Mandalay Read moreGenuine Expedia guest review
The lobby was beautiful- tons of plants and several pianos, it had a great vacation feel. Also enjoyed the pool, they played music which was nice. Service was great. Short drive from downtown Dallas and centrally located from the malls. Great stay!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )