All hotels in Irving, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here221 Las Colinas Blvd E, Irving, TX, 75039, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 551 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.5
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3.0 / 5Good
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall nice hotel, on the older side. I prefer something more modern. Also our bathtub did not drain.
Genuine Hotels.com guest review
2 night family trip May 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Solo Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay. The staff was very helpful and polite. I will go back again. Room service was fresh, hot and on time. Everything was great.
Genuine Hotels.com guest review
2 night trip May 16, 2015
Debra
US
5.0 / 5Outstanding
"Amazing hotel & staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was an amazing stay!! The staff went above and beyond!! Highly recommended!!
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Kim
US
4.0 / 5Excellent
"Parking Garage "defects" at the Omni Hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall we had a nice Family visit in Dallas at your Hotel. We were very disappointed about the issue of our Ford-F-350 Pick-Up truck fitting under the entry level with over 1" roof clearance, but when we went up to the Roof to park the top of our truck roof hit the concrete support beam and damaged our truck. You need to "POST" a sign at ground level at the entry to your parking garage that "this area" is NOT the lowest clearance in the parking garage!!! Very disappointed that this damage took place after we checked the truck clrarance at ground level entry....
Genuine Hotels.com guest review
3 night family trip May 14, 2015
Karen
US
5.0 / 5Outstanding
"The perfect getaway for any occasion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very relaxing and enjoyable getaway. I will definately stay again.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Deborah
US
3.0 / 5Good
"Nice but really musty smelling"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We have stayed at the Omni several times over the years, it is always clean and comfortable, which are the biggest things to me, the hotel had a overall musty smell in the air that was very uncomfortable and it took away from the niceness we were use too, the front glass doors were horribly dirty but other than that 2 thumbs up
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"I'll stay there again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Matthew
US
4.0 / 5Excellent
"Omni Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was nice with a very friendly staff. I would recommend that you stay at this hotel.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Jery
US
3.0 / 5Good
"Not as I expected!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Dirty bathroom on arrival. Last occupant's contacts in the bathroom floor. Short hairs on the tile tub walls. Asked for housekeeping 3x before they arrived at midnight. No lighting in the attached parking garage. No security monitoring the parking garage. Worst Amaretto Sour at the bar I've ever had and it was $9. Beautiful room and beautiful view.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Elesa
US
5.0 / 5Outstanding
"great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was very nice and professional.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Lynn
US
5.0 / 5Outstanding
"DSO weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a weekend getaway and the location, landscaping, grounds, room,restaurants, and price made it a great value. I/we will be back, booking another reservation now.
Genuine Hotels.com guest review
2 night trip Apr 17, 2015
Jack
US
3.0 / 5Good
"It's alright"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is located in a fairly nice area. It's kind of has a deserted feel to it. The beds were not very comfy. The pillows are way too soft. A/C worked great, and it was nice the shower head had pressure option. Was charged for wifi even though it says here that it's free. It's 9.95 a day. I was rather annoyed with that. Hotel service was good. Whenever we requested something they brought it up right away.
Genuine Hotels.com guest review
2 night family trip Apr 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great baseball weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful weekend as always. Best hotel in dallas, hands down. (And ive stayed at alot of them)
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Andrew
US
4.0 / 5Excellent
"Irving stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The breakfast was excellent, however the food at the Trevi restaurant was a tad dry and we had to ask for extra sauce. There was an Indian wedding taking place so the halls had numerous revelers which interrupted a good night of sleep. The staff however was was lovely, very responsive, and polite. I would stay again, as staff approachability was excellent. The pool and water temperature were great. We got a wonderful referral to an Indian restaurant a block away that was very very good. Lovely venue. I really liked it here.
Genuine Hotels.com guest review
2 night family trip Mar 21, 2015
Hollie
US
5.0 / 5Outstanding
"up in the sky"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awesome view,26th floor,staff is awesome location is nice
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Aaron
US
5.0 / 5Outstanding
"The Omni Mandalay is AWESOME."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT was a wonderful visit; a beautiful hotel stay; and a place that I would definitely refer to my family and friends.
Genuine Hotels.com guest review
1 night trip with friends Mar 14, 2015
Cindy
US
5.0 / 5Outstanding
"Cozy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was our second time staying here. I love this hotel. It's cozy and modern.
Genuine Hotels.com guest review
2 night romance trip Mar 13, 2015
April
US
5.0 / 5Outstanding
"Disastrous check-in. The invisible reservation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was great however the check-in was a disaster. When I got to the hotel they could not find my reservation. It took me almost an hour to check-in.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
Alexander
US
4.0 / 5Excellent
"Great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very friendly atmosphere. The staff did a great job. Me and my family were very pleased. The only issue I had, I was charged $24, for a cup of tea. The only reason I had to get it is because my fiance got sick. This is ridiculous...
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Hit or Miss on Refreshing Room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Opulent hotel, delicious food On 2 days room wasn't made up til afternoon & once never. On one day, I met a hotel steward, who had helped with check in & he immediately radioed for staff 2 clean our room
Genuine Hotels.com guest review
1 night trip with friends Feb 18, 2015
Bette
US
5.0 / 5Outstanding
"Excellent place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a great hotel. The staff was super nice and the suite was incredible.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Terry
US
5.0 / 5Outstanding
"Our go-to hotel while in town visiting family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was our 3rd stay here and it was lovely. Very quiet, great customer service and very comfortable room. We will definitely stay again.
Genuine Hotels.com guest review
3 night family trip Feb 19, 2015
Jennifer
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel and great service Whit very nice location plus great land area very close shopping centers
Genuine Expedia guest review
Other trip Feb 18, 2015
marvin
US
5.0 / 5Outstanding
"Excellent Customer Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a wonderful stay. I was most impressed with the hospitlaity of the staff.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Joan
US
5.0 / 5Outstanding
"The Omni never disappoints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at the Omni Mandalay for our anniversary celebration. Great hotel,great staff, great location, loved it! We have stayed at the Omni in Dallas as well, can always trust the Omni to deliver a good experience!
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Brenda
US
3.0 / 5Good
"could've been better"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Didn't get 4s because I booked 1bed upon arriving they stuck me with a 2bed and after I paid cash still charged my card! I've been to better omni suites?
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Jazzmyne
US
5.0 / 5Outstanding
"Valentines weekend getaway, 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our "choice place to stay" when my wife and I do a "stay-cation". Everything is always top of the line, especially the service, from the doorman who greet you to the bellman, to the waiter at the Rest.(Trevi's). We love that place. Unfortunately, I came down with the flu the night we arrived for a two night stay. After a rough night, I had my wife go down and let the front desk know that we'd need to check out early. The concierge took over, while I waited in the car out front. So, the concierge sent me a sprite, and some crackers while I was in the car, and then someone from the bellman's staff went up, completely packed up our things, and brought them down to the car. And, it was all done so pleasantly, and with a smile. People will forget what you do, and what you say, but they will never forget the way you make them feel. Keep up the good work. We will be back.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
ROBERT
US
5.0 / 5Outstanding
"AWESOME comfort and luxury!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel had excellent accommodations. Well maintained and the ambiance was off the chain! Will stay here again!
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Sherry
US
5.0 / 5Outstanding
"Nice hotel on the lake"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel and staff were very nice. Quite area will stay again next time I'm in Dallas.
Genuine Expedia guest review
Other trip Feb 11, 2015
Erika
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Girl's family reunion. I called hotel a few days before to ask for adjoining rooms and a rollaway bed. Both were accommodated. Had trouble with opening the fridge bar, but that was the only minor problem with the whole weekend! Friendly staff and great food at the Italian restaurant inside the hotel.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
judy
US
5.0 / 5Outstanding
"5 star service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thoroughly enjoyed my 2 nights at the Omni Mandalay. I had the most beautiful view from the 19th floor. The service was exceptional!! I would stay here again simply based on the service. Overall, my expectations were exceeded.
Genuine Hotels.com guest review
2 night trip with friends Feb 6, 2015
LaSonja
US
5.0 / 5Outstanding
"So Classy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very elegant and classy hotel with affordable rates. I really enjoyed my 2 night stay at this hotel. 10 minutes away from Downtown Dallas. A perfect choice for seeing the Dallas Mavericks.
Genuine Expedia guest review
Other trip Feb 10, 2015
B
US
5.0 / 5Outstanding
"Top Notch"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my second time staying here. The hotel is grand and beautiful staff is always wonderful. A lot of construction overall great experience didn't hear any noise
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Hotel, everyone was friendly, room extremely clean, bed comfort impecable, would recommend to everyone
Genuine Hotels.com guest review
3 night business trip Jan 23, 2015
William
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Atrocious staff. They were very rude and unhelpful during the checkin process.
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
4.0 / 5Excellent
"Jan15"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice property but very pricey for the room. Didn't feel like I recieved the room advertised on hotels.com
Genuine Hotels.com guest review
2 night business trip Jan 13, 2015
A Traveler
US
3.0 / 5Good
"outskirt hotel not far from airport"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
the hotel is old but renovated. beds are ok. have slept in better and worse. nothing around the area except a japanese restaurant. would be nice if the weather cooperated to walk outside or sit by the pool
Genuine Hotels.com guest review
3 night business trip Jan 10, 2015
scott
US
1.0 / 5Poor
"Disappointing Stay"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Disappointing stay. I've stayed before but this time was a disappointment. I was scared walking from the garage because the garage lights were out. I reported this the first night and it was not remedied my entire stay. Second, I requested menus for breakfast service so I could hang them on the door in the evening and they were never delivered. Finally, the "fabric" constituting my shower/bath combo was "peeling" indicating poor maintenance. I'm sad to give such a low report on this property and I will never stay there again.
Genuine Hotels.com guest review
3 night business trip Dec 28, 2014
Melissa
US
5.0 / 5Outstanding
"Quiet on the lake"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Check in was a breeze,nice roomy corner suite,very nice place.
Genuine Expedia guest review
Other trip Jan 10, 2015
Dirk
US
4.0 / 5Excellent
"a bit expensive"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
it was overall a beautiful hotal
Genuine Hotels.com guest review
2 night romance trip Jan 5, 2015
shahnawaz
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was absolutely gorgeous! We stayed there for our first honeymoon night and surprised by hotel staff with some chocolate covered strawberries, a bottle of wine, and a handwritten card. I would definitely recommend this hotel to anyone looking for a nice place to stay in the metroplex
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Cindy
US
5.0 / 5Outstanding
"A pie looking at Lake awesome"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely beautiful view it was New Year's very busy the valet garage was full and the hotel paid for my parking absolutely awesome I loved it
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2014
adam
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was beautiful and the staff was very helpful. I wish the weather had been better for our stay.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly staff, nice hotel, clean spacious rooms for a great price. This was my first visit to the Omni Mandalay and I will definitely be coming back to stay again.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at your hotel twice in two weeks both experiences were great.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed the staff and environment it presented. Will use again for sure.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Tommy
US
4.0 / 5Excellent
"Better for Business"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was nice and clean, but there is little life around the area. Had problems with internet connection and after long wait, I was told they will call back and they never did. I also never heard back from room service when that kept on forgetting to leave the essentials.
Genuine Hotels.com guest review
7 night romance trip Dec 25, 2014
H V
US
5.0 / 5Outstanding
"New Year's Eve stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved the hotel! When I called and asked for something, they brought it up quickly and with no hesitation. The only thing ib hated was all the street construction around the hotel because it made things confusing. But that's shouldn't stop anyone from staying here.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
SHAMEKIA
US
4.0 / 5Excellent
"Decent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice hotel. Staff very friendly. Had a couple of maintenance issues, heater wasn't working when we first arrived. Maintenance staff repaired it and it worked the rest of the stay but was squeaky and noisy. Also, tv didn't work on arrival, again fixed after reported.
Genuine Hotels.com guest review
3 night family trip Dec 28, 2014
Carolyn
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was during Christmas and the hotel was decorated beautifully. it was a comfortable room and the morning buffet was deliriously
Genuine Hotels.com guest review
3 night family trip Dec 25, 2014
Kaley
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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