"Great place to stay"
Wonderful experienceGenuine Hotels.com guest review
It was great. I have never stay in a hotel like the Omni. Very nice but don't like the idea you have to pay for Internet in roomGenuine Expedia guest review
"Very nice hotel"
I had a great experience in this hotel. There was only one thing wrong and that is that the room didn't have a small refrigerator. But cause of the great service and very friendly staff it over shadowed the bad. Thank y'all.Genuine Expedia guest review
A great hotel at a phenomenal price.Genuine Hotels.com guest review
"Not great for what's supposed to be an upscale hot"
Whatever you do, don't take the 3rd floor walkway to the pool and exercise room. This little jaunt was what really turned me off the hotel. The elevator you take from the 3rd floor down to the exercise area and pool smelt so bad, and while they tried to cover it up with these little scent things in the corner of the elevator, it was overwhelming. For […] the most part though, the hotel is pretty nice. But I found it equal and on par to a standard Marriott. Far from luxurious. Fortunately we got a great deal on the room, but it wouldn't have been worth it at the $250 a night full price. Read moreGenuine Expedia guest review
room /great ,food was outstandingGenuine Hotels.com guest review
"Could have been better."
We reserved a room with a king size bed. When we checked in they gave us a room with two full size beds, not even queen size beds. We didn't even know until we got upstairs and walked into our room. I went back downstairs to ask about our room and the response was, "We had a plumbing problem and was short on king size rooms". They were a little apologetic […] but offered not compensation for their failure to comply with our reservation. Read moreGenuine Hotels.com guest review
"Beautiful hotel. Convenient to both Dallas and FW."
Beautiful hotel. Convenient to both Dallas and FW. Amazing staff and facilities.Genuine Expedia guest review
Amazing staff and nice hotel. The customer service is great.Genuine Hotels.com guest review
"Very nice place"
Stayed 2 nights, the room was like coming home from a long day at work. Would stay here again.Genuine Expedia guest review
"NEVER GOT SLEEP, TOOK MY MONEY"
I was double charged, I was never acknowledged by name, and there was a HUGE BANGING NOISE BY MY WINDOW, so they moved my room across the hall with the same noise!Genuine Hotels.com guest review
"Low key elegance, but stingy!"
We enjoyed the low key elegance and breakfast in the restaurant. However, a couple of service issues clouded the experience. The hotel refused to provide free wifi and wanted to charge an extra $10/day because we booked through hotels.com, or in their words a "third party". Really? I would not have found the hotel except for the "third party" and they […] would not have gotten my business, but they want to penalize and make me feel like a second class customer for that? They did agree to let us use wifi if we signed up for their loyalty program which was free. But their approach to it left a sour taste. Also, there was no key provided to the mini bar fridge. Otherwise, it's a very nice and spacious hotel, far enough from the airport to not really hear the planes but conveniently located. Read moreGenuine Hotels.com guest review
Very nice hotel, excellent service. Wish the thermostats allowed AC to run with fan on constant (rather than either/or type).Genuine Hotels.com guest review
Hotel was very nice! Spa is just a few steps away. Our view of the city was awesome at night!Genuine Expedia guest review
The hotel was very nice. The bar had a good selection of drinks. The view was amazing, I will definitely be coming back to this hotel.Genuine Hotels.com guest review
"not very accomadating"
Nice hotel. Booked as a get-away weekend. Booked a king bed gave us 2 double beds the guest services said they don't guarantee any room when booked by a third party. The hotel was probably about a third full.Genuine Hotels.com guest review
The Hotel was OK. The room was clean but smelled and the first room we had the AC did not work and we had to move to another room. We will not be staying there again.Genuine Hotels.com guest review
"spacious and luxurious"
Fantastic, quite impressed!Genuine Hotels.com guest review
"Good Night's Sleep"
Stayed here for Cowboys game. The concierge was very helpful and saved the day for us by printing our tickets! The hotel was nice. Our room was very clean and comfortable. We slept great! Plenty of free parkingGenuine Hotels.com guest review
"Love this place"
We came for my birthday and are coming back this weekend for my fiancée birthday! Great food, service, and atmosphere!Genuine Hotels.com guest review
""GO TO" HOTEL IN IRVING"
WE ALWAYS STAY AT THIS HOTEL WHEN VISITING IRVING. STAFF IS FRIENDLY AND EFFICIENT. ROOMS ARE IMPECCABLY CLEAN AND NICELY APPOINTED. ROOM RATE THROUGH HOTELS.COM IS COMPETITIVE WITH OTHER "NOT AS NICE" (ALTHOUGH ACCEPTABLE) PROPERTIES.Genuine Hotels.com guest review
Everything was outstanding. They were so friendly and worked hard to make sure we were happyGenuine Hotels.com guest review
Excellent serviceGenuine Hotels.com guest review
I was here for the Texans vs Cowboys game i would of thought it was going to get loud with so many fans at the hotel but it was quite. I really enjoyed my stay, the staff went out of their way to make sure my stay was pleasurable.Genuine Hotels.com guest review
"Just like home"
Hotel is beautiful and experience was delightful.Genuine Expedia guest review
My stay was awesome. However, there was road construction all over the place. Let me decide if i wan to deal with. Not forced because my trip is non-refundable.Genuine Hotels.com guest review
I chose a King bed for my reservation and was given a double instead. The hotel supposedly had no other available rooms, & the desk clerk chose to mention that I had used an Internet site to book my stay. It was very suspicious. Are the articles true, do hotels give you the worst rooms if you use a Internet site to book?Genuine Hotels.com guest review
"Very Nice for all occassions"
Hotel staff was fantastic. Very Nice.Genuine Hotels.com guest review
"Top of the line hotel"
I am very partuicular about room cleanliness and and service. Both were excellent. The room was comfortable and the amenities were outstanding.Genuine Hotels.com guest review
When we arrived at the Hotel we were welcomed by two enthusiastic young men who helped get our luggage out of the car and brought it into the Hotel.Check in was smooth and one of the young men took our luggage up to the room.The room was clean and had a beautiful view of the Lake.The beds were comfortable and we had extra pillows.The Bathroom was clean […] although the Towels did not have that rich fluffy texture.We enjoyed the breakfast buffet immensely but Monday morning was different.There was no Buffet and the service was slow.But we still enjoyed the Breakfast.W could have used Valet Parking but it is overpriced.All in all we had a good stay and most of all we found the Hotel Rate that we got very reasonable.I would recommend this Hotel to everybody who loves a good and decent place to stay when visiting in Irving J Read moreGenuine Hotels.com guest review
"Awesome place- No free wifi??"
This place is awesome in every respect but they should offer free wifi. They charge $9.95 per day for wifi. What?? Overall you can't beat it for the price!Genuine Hotels.com guest review
"Great relaxing weekend!"
We enjoyed our stay. The hotel staff was very accommodating and friendly. When we forgot a razor, they not only brought a razor but cream too!Genuine Expedia guest review
"Difficult to access with road construction but wor"
Stay was great. Pet friendly and our Bella was welcomed and treated well. Road construction made it difficult to get in and outGenuine Hotels.com guest review
we had a wedding across at lacima and stayed at Omni, nice hotel, staffs are friendlyGenuine Hotels.com guest review
Enjoyed R 3 Night stay. Excellent hotel. Over all happyGenuine Hotels.com guest review
Excellent hotel, elegant, super clean , staff was very, very polite. and enjoyed lake view. Room was very spacious . We loved it. Definitely we will stay there again.Genuine Hotels.com guest review
This was a Weekend Getaway and Cowboys Game with the wife. We stayed in the Corner suite again. It was fabulous as always. Hotel and staff were excellent. The room was large and spacious. The bed was comfortable. The only problem was getting to the hotel due to construction which the hotel can not control. It was another great weekend as expected from […] the Omni. Read moreGenuine Expedia guest review
"favorite hotel and suite"
The Mandalay is our favorite hotel with great suites. Service and facilities are top notch.Genuine Hotels.com guest review
I have stayed there several times. Staff always very accommodating.Genuine Expedia guest review
Great Hotel!Genuine Hotels.com guest review
Beautiful hotel with great staff. Bought a dessert to our room because it was my husband's birthday.Genuine Expedia guest review
"Great luxury weekend getaway"
This is my second time to stay at this location. Both stays were great. Wonderful night view of the Dallas skyline. Very quiet and relaxing.Genuine Hotels.com guest review
"Customer Svc Issue"
Please call me at 214.277.2326 No AC, Concierge sent me to a restaurant that was closed, ice machine broken, had to move room, etcGenuine Hotels.com guest review
"Hotel in nice surrounding neighborhood"
My stay was awesome. Excellent hotel staff. Many restaurants and shops were within a reasonable distance from hotel (few miles away). This was my second time staying at this hotel and will stay again when I return to Dallas area.Genuine Hotels.com guest review
A very relaxing getaway to celebrate our 20th wedding anniversary. Leah at the front desk had a delicious dessert delivered to our room for the occasion.Genuine Hotels.com guest review
"Perfect for what we needed"
Our party was attending a concert at the American Airlines Center. The DART connection was about three minutes away. We drove in literally no traffic and parked by the DART station and rode to AAC. Got back on after the concert and rode directly to our car. We were less than three minutes and no traffic from our hotel. Perfect!! We will do this aga […] in. Read moreGenuine Expedia guest review
Everything was great, but wish there was more parking.Genuine Expedia guest review
Our hotel stay was wonderful! The view from the room overlooking Lake Carolyn was fabulous. Very quiet and peaceful. We will definitely book a room here again.Genuine Expedia guest review
Perfect hotel / great locationsGenuine Hotels.com guest review
I absolutely loved the room that hallway walking into the room made you feel like royalty but the bed even though it was a king size bed was very uncomfortable woke up with back achesGenuine Expedia guest review
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