I decided to take a trip to Dallas and found this hotel in the search. The hotel staff greeted me very warmly and answered my questions very politely. Once in my room, I was given a complimentary cookie and bottled water. The bathroom had plenty of counter space and the bed was incredibly comfortable. I also liked the fact that there were comfortable […] chairs in the room ( I don't always like sit in the bed while watching television). While not directly in Dallas, it was only 9 to 12 minutes from the center of Dallas. I would absolutely stay here again! Read moreGenuine Hotels.com guest review
Layout and rooms were clean and neat. Customer service was stellar from the greeting to the room arrangements. Awesome lake and pool view. The current construction around the area was a bit annoying.Genuine Hotels.com guest review
"It was a lovely stay at the Omni Mandalay ."
It was our wedding anniversary and it was such a lovely hotel to visit. We enjoyed your swimming pool area with the music, and the quiet arbor. Dinner and breakfast was wonderful on the patio. We took advantage of the midnight gondola ride that picked us up and dropped us back at the Mandalay's pier. The room was very nice and comfortable and the view […] was like sleeping in the clouds. Your staff were all very helpful and extremely courteous. Customer service was Outstanding! I had only one complaint which was taken care of immediately by your staff. I would give your hotel a Five Star rating!!! We will return and have already been singing your praises on Facebook. Thank you for a lovely Anniversay weekend. Charles & Sandie Hamilton Tyler, Texas Read moreGenuine Expedia guest review
I absolutely loved the stay at the omni...the location of the hotel was the only drawback...it was nowhere near a mall or downtown dallas...everything elss was amazing!!!Genuine Hotels.com guest review
"Wonderful. We will truly be going back!"
Me and hubby just wanted a little getaway and picked the perfect spot. It was so peaceful and the staff was friendly. I will recommend this hotel to anyone. We will be going back!Genuine Expedia guest review
Nice hotel. A/C would not keep my room as cool as I prefer(July).Genuine Hotels.com guest review
Only bad things were the roads near hotel due to construction and the bottom of the tub look like it needed to be touched up.Genuine Hotels.com guest review
Just a weekend getaway. Enjoyed the Pool and the beautiful view of the lake. Nice stay.Genuine Hotels.com guest review
"Nice stay action."
A terrific deal for a couple of nights away from home and wonderful few days lounging by and in the pool. Pleasantly surprised They provided plenty of pool noodles, towels and live calypso music on Saturday!Genuine Expedia guest review
The suite was wonderful! Great weekend get away hotel!Genuine Expedia guest review
Great location Great staff Great room We will returnGenuine Hotels.com guest review
My fiance and I needed a couple days to disappear and escape the stress of reality but didn't want to go too far. We booked 2 nights at the Omni Mandalay and it was wonderful. We had a corner suite with a step out balcony. The view was wonderful with Lake Caroline just below. We walked down to an Italian restaurant for dinner and around the lake. They […] have gondola rides and paddle boards to rent on the small lake. It's called a lake, but it's more like a canal. Beautiful. We will definitely go back! Read moreGenuine Hotels.com guest review
Awesome stay...will return!Genuine Hotels.com guest review
First time at the Mandalay and we were very impressed. The staff is very friendly and helpful. This property is very nice and the restaurant is outstanding. Outside grounds are very well kept. Pool is nice but not very big. They were even grilling burgers poolside! We have paid more at the Marriott Las Colinas than this property and it wasn't as nice. […] Our only complaint is that they would not agree to a late check out which Marriott always does for us Read moreGenuine Hotels.com guest review
Refrigerator did not work, after several attempts to fix the appliance they replaced it.The maintenance man locked the fully stocked fridge,leaving us with no refreshments,my wife and I was so upset that did not contacted the front desk then we found out about the leak in the rest room.Genuine Hotels.com guest review
A hotel that nice doesn't have queen size beds? Also, we got stuck in a room right next to the elevator, listening to it all night.Genuine Hotels.com guest review
Wonderful experience! Clean, comfy rooms. Great pool with bar and cabanas. Beautiful gazebo patio to enjoy yummy brunch. All workers were so friendly and helpful. Will definitely be back and will recommend to family and friends for a great experience.Genuine Hotels.com guest review
I loved his hotel. We got a king suite for my birthday week and it over looked the water just gorgeous. I enjoyed standing out on the balcony. The beds were very comfy and the room felt like a small home away from home. Super friendly staff and clean hotel. Only down side was the location for us. But I would stay here again for sure.Genuine Hotels.com guest review
Great Service and Friendly staffGenuine Hotels.com guest review
"Great weekend rate!!"
What a great 'weekend' rate find! Would definitely recommend!Genuine Hotels.com guest review
"Far exceeded expectations"
The service at the Omni Mandalay was the best I've ever received. I have stayed at Four Seasons, Wynn Las Vegas and 4 times the amount I paid at the Omni and didn't receive as good of service. The menu posted pool side had several different choices and when I talked to the waitress she said the menu was old and they haven't changed it yet. I wanted […] some avocado and gorgonzola for my hamburger and they said it wasn't available pool side anymore, I told them that was fine and that I understood, I said I was going to take a shower and then I'd be back out, when I got back pool side, they had avocado and gorgonzola on the table, they had went to the other restaurant on the property and got for me. Who does that, that is the service! Read moreGenuine Hotels.com guest review
Everything was great, pool, room, staff, etc. I will stay againGenuine Expedia guest review
Road Construction in the area was maddening. It was hard to get to the hotel.Genuine Hotels.com guest review
Our family (2 adults/4 children) was looking for a quick 3~day getaway and oftentimes locating the perfect hotel can become a challenge. The Omni totally exceeded my expectations! The customer service that my family was provided was second to none. Our family was particularly blessed with the piano player in the evening. He even performed a special […] selection for our four children and they loved it. The pool was very relaxing and enjoyable. We will be back to this hotel. They truly understand how to treat their guests. We were blessed beyond measure. Read moreGenuine Hotels.com guest review
"Nice hotel-questionable service"
Couldn't check in until after 6pm after I was told 3pm- cleaning staff knocked at 7:05 am to clean and then never reappeared to clean throughout the remainder of the weekendGenuine Expedia guest review
Actually, it was ALMOST perfect. The only problem encountered was that this was a family get-a-way for my grandchildren and I. We saved for quite some time to take this weekend adventure. Since funds are limited, we were counting on being able to use the pool that weekend. The morning (Sunday) we were prepared and ready to use the pool, we found out […] it was closed. On Saturday, I had taken the kids around Dallas to get them swimsuits for the great day on Sunday. That was a let-down for myself and my grandchildren. Thank you for the rest of the stay, though. I was marvelous! Read moreGenuine Hotels.com guest review
The hotel was outstanding. Recommend it highly, and try the Italian Resturarant down on the corner, it's terrific too!Genuine Hotels.com guest review
Our stay was fantastic. My only complaint would be that the cleaning crew overlooked a couple of things under the curtains (headphones and a ball) from a previous guest. Other than that, the staff was very helpful and genuinely concerned that our experience would be nothing less than perfect.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
"Nice for a romantic getaway"
Loved it!! I like the extras also; the pianist in the lobby, the ability to walk around the lake, the view of the water from my room; the benches to sit on and to enjoy the lake in the evening.Genuine Hotels.com guest review
"It was great"
It was great......... Loved it...... Friendly staff and great food ..............................Genuine Expedia guest review
We had a great stay & we will be back very soon!Genuine Hotels.com guest review
The staff of this hotel understand what good customer service is. Excellent service begins at customer parking and continues through every step. It was an excellent experience.Genuine Hotels.com guest review
Great as always!Genuine Hotels.com guest review
Awesome hotel Services was excellent rooms were clean and excellent also hotels shuttles were excellent to George strait concert and back will stay again in time and referred to friends.Beautiful garden for walking in the mornings or evenings.Genuine Hotels.com guest review
"Quiet, Relaxing and close to DFW"
This is my favorite place to stay when Travelling between Australia and USA. The staff are wonderful and always go that little extra to make your stay the best experience possible. The rooms are large and beautifully furnished with plenty of room to just relax and take in the views. The beds are massive and extremely comfortable, it's a great all round […] experience, and the location is perfect for domestic & international travellers to DFW & love field airports. I highly recommend the Omni Mandalay Read moreGenuine Expedia guest review
The lobby was beautiful- tons of plants and several pianos, it had a great vacation feel. Also enjoyed the pool, they played music which was nice. Service was great. Short drive from downtown Dallas and centrally located from the malls. Great stay!Genuine Hotels.com guest review
"Weekend getaway at a gorgeous hotel!!"
Husband and I came here to celebrate our anniversary. This hotel is absolutely perfect we have no complaints!Genuine Expedia guest review
"THE place to relax."
We travel to the Dallas area for a long weekend quite frequently and this is my favorite place to stay. Yes, it is a little distance from the places we shop and eat, mainly in the Addison area, but it's not a bad drive, either. I love that there is covered parking at no additional charge. The staff is always courteous and helpful. The lobby is expansive […] and is a REAL HOTEL. Upgrade and get the suite. It's worth it for the separate sleeping area and the large bathroom with the bath tub and separate shower. We have eaten at the restaurant and both enjoyed it. The grounds are lovely - in fact there was a wedding the last weekend we were there. It's just a quiet, relaxing place to stay. A destination hotel, in my opinion. Read moreGenuine Hotels.com guest review
"Great weekend getaway spot!"
We stayed here for a quick weekend "staycation" over Memorial Day weekend and we were definitely not disappointed! Great service and the room was very clean. The bed was extremely comfortable! Would definitely recommend staying at this hotel!Genuine Expedia guest review
"Great hotel near Dallas"
The hotel was easy to find near the main highways. Parking was free in a covered building next to hotel. Felt safe at night...well lit. Check in was easy and friendly. Room was great with a wonderful view of a lake and the lovely Las Colinas community. Friendly staff in the bar for an after drink cocktail. Clean, Beautiful flowers in public areas. Staff […] helpful with directions. Would definitely stay again. Read moreGenuine Expedia guest review
Very happy with this choiceGenuine Hotels.com guest review
We visited the Omni Mandalay hotel when we visited our daughter as she was getting her wings from American Airlines. Great stay. Friendly service and it's away from the hustle and bustle of the airport and Dallas downtown.Genuine Hotels.com guest review
"OMNI Mandalay Las Colinas is great value!!"
Very comfortable and great value. I'll definitely go back.Genuine Hotels.com guest review
The staff was polite and considerate. Room was nice and the pool was nicer than a lot of other hotels. Would definitely stay again. Only wish there was access to drinks and snacks 24/7.Genuine Hotels.com guest review
The service is always friendly. This hotel provides quite little amenities that are unexpected, such as apples at the front desk or lemonade in the afternoon. Milk and cookies for the kids and so much more. There are also several restraints in walking distance down a very lovely street. This is a great value. We went to six flags several days in a row […] and it was a quick, easy drive! Read moreGenuine Hotels.com guest review
"Great Hotel close to relatives."
Very relaxing after long road trip. The M Bar was great place to have drink and have a later meal after the restaurants had closed.Genuine Expedia guest review
The room was nice but the billed me for the room after I prepaid using hotels.comGenuine Hotels.com guest review
"Great Hotel/Super Fancy"
Great hotel with friendly service. Great amenities and great food. Only grip was the elevator was a little noisy in the room, but there are four of them going up and down which makes the wait not so long.Genuine Expedia guest review
"Perfect getaway location!"
From the Piano in the lobby to the outside breakfast dining, it was perfect. The breakfast buffet felt like I was in Europe! It was a perfect setting to just chill on a Saturday Morning!Genuine Hotels.com guest review
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