"Very Nice for all occassions"
Hotel staff was fantastic. Very Nice.Genuine Hotels.com guest review
"Top of the line hotel"
I am very partuicular about room cleanliness and and service. Both were excellent. The room was comfortable and the amenities were outstanding.Genuine Hotels.com guest review
When we arrived at the Hotel we were welcomed by two enthusiastic young men who helped get our luggage out of the car and brought it into the Hotel.Check in was smooth and one of the young men took our luggage up to the room.The room was clean and had a beautiful view of the Lake.The beds were comfortable and we had extra pillows.The Bathroom was clean […] although the Towels did not have that rich fluffy texture.We enjoyed the breakfast buffet immensely but Monday morning was different.There was no Buffet and the service was slow.But we still enjoyed the Breakfast.W could have used Valet Parking but it is overpriced.All in all we had a good stay and most of all we found the Hotel Rate that we got very reasonable.I would recommend this Hotel to everybody who loves a good and decent place to stay when visiting in Irving J Read moreGenuine Hotels.com guest review
"Awesome place- No free wifi??"
This place is awesome in every respect but they should offer free wifi. They charge $9.95 per day for wifi. What?? Overall you can't beat it for the price!Genuine Hotels.com guest review
"Great relaxing weekend!"
We enjoyed our stay. The hotel staff was very accommodating and friendly. When we forgot a razor, they not only brought a razor but cream too!Genuine Expedia guest review
"Difficult to access with road construction but wor"
Stay was great. Pet friendly and our Bella was welcomed and treated well. Road construction made it difficult to get in and outGenuine Hotels.com guest review
we had a wedding across at lacima and stayed at Omni, nice hotel, staffs are friendlyGenuine Hotels.com guest review
Enjoyed R 3 Night stay. Excellent hotel. Over all happyGenuine Hotels.com guest review
Excellent hotel, elegant, super clean , staff was very, very polite. and enjoyed lake view. Room was very spacious . We loved it. Definitely we will stay there again.Genuine Hotels.com guest review
This was a Weekend Getaway and Cowboys Game with the wife. We stayed in the Corner suite again. It was fabulous as always. Hotel and staff were excellent. The room was large and spacious. The bed was comfortable. The only problem was getting to the hotel due to construction which the hotel can not control. It was another great weekend as expected from […] the Omni. Read moreGenuine Expedia guest review
"favorite hotel and suite"
The Mandalay is our favorite hotel with great suites. Service and facilities are top notch.Genuine Hotels.com guest review
I have stayed there several times. Staff always very accommodating.Genuine Expedia guest review
Great Hotel!Genuine Hotels.com guest review
Beautiful hotel with great staff. Bought a dessert to our room because it was my husband's birthday.Genuine Expedia guest review
"Great luxury weekend getaway"
This is my second time to stay at this location. Both stays were great. Wonderful night view of the Dallas skyline. Very quiet and relaxing.Genuine Hotels.com guest review
"Customer Svc Issue"
Please call me at 214.277.2326 No AC, Concierge sent me to a restaurant that was closed, ice machine broken, had to move room, etcGenuine Hotels.com guest review
"Hotel in nice surrounding neighborhood"
My stay was awesome. Excellent hotel staff. Many restaurants and shops were within a reasonable distance from hotel (few miles away). This was my second time staying at this hotel and will stay again when I return to Dallas area.Genuine Hotels.com guest review
A very relaxing getaway to celebrate our 20th wedding anniversary. Leah at the front desk had a delicious dessert delivered to our room for the occasion.Genuine Hotels.com guest review
"Perfect for what we needed"
Our party was attending a concert at the American Airlines Center. The DART connection was about three minutes away. We drove in literally no traffic and parked by the DART station and rode to AAC. Got back on after the concert and rode directly to our car. We were less than three minutes and no traffic from our hotel. Perfect!! We will do this aga […] in. Read moreGenuine Expedia guest review
Everything was great, but wish there was more parking.Genuine Expedia guest review
Our hotel stay was wonderful! The view from the room overlooking Lake Carolyn was fabulous. Very quiet and peaceful. We will definitely book a room here again.Genuine Expedia guest review
Perfect hotel / great locationsGenuine Hotels.com guest review
I absolutely loved the room that hallway walking into the room made you feel like royalty but the bed even though it was a king size bed was very uncomfortable woke up with back achesGenuine Expedia guest review
"What a treat!"
Excellent service, helpful staff, and a fabulous facility.Genuine Hotels.com guest review
We've stayed here many times over the last 25 years.....always perfect!Genuine Hotels.com guest review
"Nice getaway for the weekend"
We stayed two nights, and our kid enjoyed the pool. Overall it was a memorable positive experience: they even have gondolas on the lake surrounding the hotel, like in Venice, Italy. The outdoors of the hotel are walkable with restaurants just around the corner. We will stay here again next time.Genuine Hotels.com guest review
"love this hotel"
My wife and I love this hotel and look forward to coming back for some relaxation.Genuine Hotels.com guest review
I think the only thing that might have kept it from a perfect rating was the very limited parking, and one of the guys working valet. The other guys working were wonderful; friendly and very busy team. We had to park across the street; if their garage is full, it would be nice of they would valet a parking across the street for you; that was the only […] part that was a bit of a pain. Read moreGenuine Hotels.com guest review
The hotel was beautiful, staff wonderful. I had a room on the eight floor overlooking the lake and I could see downtown Dallas. It was a wonderful experience.Genuine Expedia guest review
"Always pleasure to stay at Omni Mandalay"
It is always pleasure to stay at Omni Mandalay! there is road construction going on around the hotel, so it was bit inconvenience to go in and out but hotel service made up for it. rooms are renovated/updated since my last stay in summer 2013.highly recommended!Genuine Hotels.com guest review
"Very enjoyable stay!!"
This hotel was booked for an anniversary weekend getaway. It far exceeded our expectations! The atmosphere was romantic and the value was hard to beat. We were only a short drive from the best restaurants in Dallas and from Gexa Pavillion where we attended a concert. Only complaint would be the construction work going on outside which made navigation […] in the general area of the hotel a bit difficult, but this was a minor inconvenience. Will definitely consider staying here again! Read moreGenuine Hotels.com guest review
"Great local get away from it all...."
The stay was everything we expected it to be!Genuine Hotels.com guest review
"It's obvious that this hotel is older."
Nice view and staff that works to please you are the best attributes of this hotel. Skip the restaurant on the Lower Level. Even though the staff was pleasant, the food was so-so and definitely over priced. If you can get a discount rate take it otherwise go for another hotel that at least offers some type of breakfast or comfy beds.Genuine Expedia guest review
"Very nice for the price"
Had a great stay at the hotelGenuine Hotels.com guest review
"It was nice"
I enjoyed my stay here. Nice view too. The bed was comfy and the bathroom was adequateGenuine Expedia guest review
The level of service we received during our stay was phenomenal. The staff is so friendly and genuinely concerned with the comfort of guests. The food was amazing. The view was fantastic and the pool & playground seemed to be a favorite for all.. Overall, I was extremely satisfied and would most definitely recommend this hotel to anyone. I know I'll […] be back! Thank you for a wonderful weekend! :-) Read moreGenuine Hotels.com guest review
The hotel is a beautiful atmosphere. The view from our hotel room was gorgeous. The staff was all super nice except the gym cleaning lady she was in a bad mood. The pool was great the little kid playground should be away from the pool or in close and made a lil bigger in my opinion. The hotel has a gym which was a big plus that I was not aware. The […] outside surrounding is a breath of fresh air. Read moreGenuine Expedia guest review
The Omni Mandalay a really nice place to stay. The parking valets, front desk, restaurant staff and even the help desk were great. My room was very nice: a couple of housekeeping snafus, but overall, a great place to stay.Genuine Hotels.com guest review
"Great property...needs updating."
I had a late check in on Saturday and it was impossible to self park any car. Valet uses the self park area almost obligating you to use them. The room was nice but it had no electricity in most outlets so I had to use those in the bathroom. Service is outstanding. I left my Kindle in the room and they were very efficient in sending it to me.Genuine Hotels.com guest review
Worst part was room too close to elevator and could hear the mechanical creaking every time it moved! Beautiful, spacious bathroom though!Genuine Hotels.com guest review
I decided to take a trip to Dallas and found this hotel in the search. The hotel staff greeted me very warmly and answered my questions very politely. Once in my room, I was given a complimentary cookie and bottled water. The bathroom had plenty of counter space and the bed was incredibly comfortable. I also liked the fact that there were comfortable […] chairs in the room ( I don't always like sit in the bed while watching television). While not directly in Dallas, it was only 9 to 12 minutes from the center of Dallas. I would absolutely stay here again! Read moreGenuine Hotels.com guest review
Layout and rooms were clean and neat. Customer service was stellar from the greeting to the room arrangements. Awesome lake and pool view. The current construction around the area was a bit annoying.Genuine Hotels.com guest review
"It was a lovely stay at the Omni Mandalay ."
It was our wedding anniversary and it was such a lovely hotel to visit. We enjoyed your swimming pool area with the music, and the quiet arbor. Dinner and breakfast was wonderful on the patio. We took advantage of the midnight gondola ride that picked us up and dropped us back at the Mandalay's pier. The room was very nice and comfortable and the view […] was like sleeping in the clouds. Your staff were all very helpful and extremely courteous. Customer service was Outstanding! I had only one complaint which was taken care of immediately by your staff. I would give your hotel a Five Star rating!!! We will return and have already been singing your praises on Facebook. Thank you for a lovely Anniversay weekend. Charles & Sandie Hamilton Tyler, Texas Read moreGenuine Expedia guest review
I absolutely loved the stay at the omni...the location of the hotel was the only drawback...it was nowhere near a mall or downtown dallas...everything elss was amazing!!!Genuine Hotels.com guest review
"Wonderful. We will truly be going back!"
Me and hubby just wanted a little getaway and picked the perfect spot. It was so peaceful and the staff was friendly. I will recommend this hotel to anyone. We will be going back!Genuine Expedia guest review
Nice hotel. A/C would not keep my room as cool as I prefer(July).Genuine Hotels.com guest review
Only bad things were the roads near hotel due to construction and the bottom of the tub look like it needed to be touched up.Genuine Hotels.com guest review
Just a weekend getaway. Enjoyed the Pool and the beautiful view of the lake. Nice stay.Genuine Hotels.com guest review
"Nice stay action."
A terrific deal for a couple of nights away from home and wonderful few days lounging by and in the pool. Pleasantly surprised They provided plenty of pool noodles, towels and live calypso music on Saturday!Genuine Expedia guest review
The suite was wonderful! Great weekend get away hotel!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )