Good hotel in the heart of the city. Free internet in the lobby.Genuine Expedia guest review
Very lovely staff and an especially attentive concierge. I would love to stay there againGenuine Hotels.com guest review
"good location. close to MTR"
hotel was decent. comfortable and clean. the service in the bar area was terrible. very, very slow. nobody really seemed to care. even with few tables and 3 people working, i had to basically get up and go to the bar to order anything. no one stopped at the table to ask if i needed anything. it was really quite strange.Genuine Expedia guest review
Great hotel with excellent service and convenient location. Getting to the hotel was easy and we took a bus from the airport straight to the hotel in about 35 minutes. The service, staff and hotel rooms were great. Would definitely recommend this hotel to friends and family.Genuine Hotels.com guest review
"nice hotel internet not great"
Nice hotel but internet free only in 20 min increments in lobby. That will affect my decision to stay again. Add 130 HK per day to room rate price if internet in the room is important to you.Genuine Hotels.com guest review
"My comfortable hotel in hongkong"
Everything is perfect .. I feel always in this hotel that I'm very relax and comfortable I enjoy staying that very much Very clean hotel .. Big room .. Big bed .. Very good toilet All the staff are very friendly -- and smilyGenuine Expedia guest review
I have stayed in this hotel before. This time I paid more and tried the executive room. However, I saw no big difference at all. The room was equally small and enjoyed no extra luxuries. The lounge on the 15th floor is pathetic. It will be worthwhile only when you are paying at a base rate.Genuine Hotels.com guest review
"Close to subway station & taxis were available"
Spent 4 nights at this hotel. Good location for access to subway or taxis to get to major attractions. Not much western stuff near the hotel. Nearby restaurant options were mostly Chinese. But with subway and some walking we found western places to eat and walked down to the waterfront.Genuine Expedia guest review
"Very nice hotel and great location."
The hotel room is very clean and have comfortable bedding. The room and bathroom are good sizes (consider this is Hong Kong). Bathroom is very clean too. Staff is very helpful and polite. I was happy with this hotel.Genuine Expedia guest review
"What I expected"
Nice location near temple street and MTR. Clean modern rooms for a reasonable price. Good wifi in public areas. Good size gym for hong kong. Will return.Genuine Hotels.com guest review
"Hotel very central"
We enjoyed our stay at the hotel because it was central the staff were courteous and helpful.Genuine Expedia guest review
Good, but I unfortunately was on my own, instead of on business, so had to pay the overpriced internet fees...... but I love the neighbor hood, everything good about "local" Hong Kong,indoor and outdoor Chinese food, Temple market, laundry, convenient 7-11, indian, thai, filipino food, Jordan MTR station nearby , underpass to west side of Nathan road […] right there, all without the horrible "swimming against the tide of humanity" that makes cheek-to-jowl places like Mongkok so miserable. Macs in lobby. Read moreGenuine Hotels.com guest review
Overall a pleasant hotel but could be better if it had free wi fi in roomGenuine Hotels.com guest review
"A bit if a of disappointment..."
this is a popular downtown hotel (Kowloon side), located on Nathan Road... close to Jordan MTR, and adjoining street with the infamous Temple Street, where you can find some of the most famous seafood restaurant, congee restaurant, Indian curry restaurant, and to finish off the night, Tong seu (typical Chinese dessert with water)... the bathroom was […] small, but the room spacy enough by Hong Kong standard... Read moreGenuine Expedia guest review
Good location on Nathan Rd. convenient to lots of restaurants and shopping. Great breakfast and staff was very pleasant.Genuine Hotels.com guest review
Centrally located good priceGenuine Hotels.com guest review
"ok , ok ,ok"
Central, Yes central . next to the night market (food,electronics,etc) .Genuine Expedia guest review
Perfect location, however breakfast quite expensive almost $30. Gym is okay nuthing great they need to add more equipments..Genuine Expedia guest review
"Rooms are too small."
The hotel is in a very good location and is a nice one. The only drawback is that the rooms and bathrooms in them are extremely small (not even a nightstand next to the bed). Other than that the hotel is good. For the same price I´ve found better options in Honk Kong before. Restaurant was OK. Didn´t try the spa, but seemed to be very good.Genuine Expedia guest review
"Great place to stay at a fair price"
It has a great location and all facilities are in excellent shape.Genuine Expedia guest review
Great hotel in the heart of Kowloon. It's close to all the main places on Nathan road and despite being in a busy area, it is a quiet place. The staff are polite and helptfulGenuine Hotels.com guest review
Pleasant enough, would have no problem staying here again. Room was small, but somewhat to be expected. Location is not bad, just recognize you are a subway stop or two away from most places you will want to be.Genuine Expedia guest review
"The Place To Stay for Shopping and Sightseeing"
Great location for shopping and sightseeing! Rooms are very clean and comfortable, also hallways and elevators. Staff is friendly and helpful. BEds are comfortble, great showers! Would have been great to have food available more hours of the day in cafe or cafeteria.Genuine Expedia guest review
It was super easy to get around from Novotel. It was within walking distance to a great night market and restaurants. The room was clean and modern. There isn't much of a view from the room, but we didn't spend much time in there except to sleep. The downstairs bar is really nice. They have a great happy hour special where drinks are 2 for 1. They have […] trays of snacks for the tables, too. The service was EXCELLENT! Check in and out was by far, the easiest and fastest of anyplace we stayed in Asia. I really appreciated that. We came from the hotel and it was really easy to get to Novotel. We took the train and then a local bus takes you to a stop just a couple blocks from the hotel. When we left, we walked down a couple blocks and got on the airport express. The bus was large and really nice. It dropped us off at the door of the train station. I was really happy that we chose Novotel for our short Hong Kong stint. It's convenient to lots of restaurants and shopping and easy to get to! Read moreGenuine Hotels.com guest review
"Personal Service needs work"
This hotel is well located and accessible to the subway. rooms are well appointed - if a little crowded. My biggest issue was the service was not the usual standard I expect when I am working in Asia. Examples are - arriving late and having to drag bags in from the taxi, not having bags delivered to the room, having used dishes sitting on the table […] at breakfast and wait staff too busy chatting to pick them up, being ignored while sitting in the bar area waiting for service. For me these are the things that will bring me back Read moreGenuine Hotels.com guest review
"Wonderful hotel. Great price. Great location."
Service was great. Rooms clean. Everything very professional. Great location. Near shopping and night markets. Rooms could be bigger but overall, I would come again.Genuine Expedia guest review
Overall I was pleased with the hotel. The rooms were clean but a bit small, I've stayed in smaller though. The bed was comfortable and the bathroom was just fine...clean! The modern decor was pleasant as well. The only thing would be the location, it's just slightly too far from that shopping areas I prefer to see while I'm in Hong Kong. But HK is so […] easy to get around this is minor. I'd definitely consider staying at the Novotel Nathan Road again. Read moreGenuine Hotels.com guest review
This hotel is very well maintained and service is quite good. It is very close to the Jordan MRT station, which is centrally located. Hong Kong is very busy and hectic place, particularly the area where this hotel is located.Genuine Hotels.com guest review
"Great Deal and WONDERFUL SERVICE!!!!!"
Hotel close to MTR and great local family run resturants like resturant Bombay for good Indian food, Thailand for great Thai food and Bali Resturant for good Indonesian food. The othe good thing about these restaurants is they are all five minutes walking from Novotel.Genuine Hotels.com guest review
"great service, comfortable room, but smokey"
The entire hotel is supposed to be non-smoking, but the room smelled like cigarette smoke. I asked them about this and they just offered to spray some liquid, but didn't really make it smell better. For the price it should be better.Genuine Hotels.com guest review
Convenient location but room is small.Genuine Hotels.com guest review
"Great choice for business travelers in Hong Kong"
The hotel is very well located, inside the commercial district. The rooms are very comfortable and quiet. The hotel has a good piano bar, the only thing it close at 10:30 pm.Genuine Expedia guest review
"7 Days in HK"
We stayed at Novotel because of the convenient location. It is only 5 minutes from Jordan metro station. You are also one block from Temple street night market for excellent food. You can walk down to the harbor in 20 minutes. Airport express train station is 20 minutes away, but there is free bus shuttle near the hotel. The hotel room is clean and […] very large for Hong Kong standard. There is no free Wifi or internet, but there are computers available free for use in the lobby. Will definitely come back to this hotel. Read moreGenuine Hotels.com guest review
"Clean affordable hotel"
Nice clean hotel in the heart of Kowloon. Easy to find and quick to get to by taxi or metro. Right between Austin and Jordan metro station. We only spent one night, but I would recommend the hotel to others and stay there again. It was a good room for its price. The hotel offers internet in the room that you can pay for or several Macs downstairs to […] use for free. The staff was nice and helpful and spoke English. We didn't try the restaurant, but the menu looked well priced and had a lot to offer. Read moreGenuine Expedia guest review
"Perfect for 3 nights in Hongkong"
Great hotel ideally located in the heart of Kowloon. The building is very recent and The rooms are very silent, which was a big positive surprise when we saw the hotel's situation.Genuine Expedia guest review
"OK - but could do better."
Not a very relaxing place - oddly the cheaper option at the Eaton Smart was quieter and better setup for check in and out and had better quest services. Not that the Novotel was bad - I was just expecting a little more. I asked for a room far from the elevator but was given a room next to it. This led to my move after a disturbed night of sleep due […] to machinery noise. It may have been the result of language barriers because the staffs ability with English was limited. Again, not exactly waht I expected and shown up by better service at the Eaton Smart. Buffet breakfast was very average. Read moreGenuine Expedia guest review
"Good hotel, not the best location."
Well designed room an well kept. Could be a little wider. Space between bed a desk, luggage rack leaves narrow passage. Hotel is squeezed between rather run down blocks of the same height at Nathan Road. Don't expect a nice view.Genuine Expedia guest review
Great location near MTR line, night market, ladies market, and bus stop to Starr Ferry.Genuine Hotels.com guest review
Enjoyed my stay. Staff provided very good service. Good hotel in hong kongGenuine Hotels.com guest review
"Good time in Hong Kong"
Great experience and great location. I would definitely recommend it.Genuine Expedia guest review
"Comfortable and affordable stay for biz travel"
Consistent standard of service and room comfort amongst its chains in HK. Near Jordan MTR and 10 mins cab ride to Airport express (Kowloon).Genuine Hotels.com guest review
Convenient location, comfortable roomsGenuine Hotels.com guest review
"Wifi in room is CHARGABLE!!!"
The hotel condition is good. Room is comfy. Location is great! However I am quite disappointed that why will they want to make wifi CHARGABLE in room?!!! And bathtub is shallow. You can find a better hotel with almost the same price just one street across. The rate is almost the same, they give free wifi and a free mobile phone for you to carry along […] in HK. Their bathroom and room are slightly better than Novetel. Read moreGenuine Hotels.com guest review
One word. Excellent!Genuine Hotels.com guest review
"Quality of service is not as good as before."
Stayed at this hotel many times before. However this time the hotel staff is not as courtesy as before probably just too busy due to Chinese New Year.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for sharing a comment. While we were happy to hear that you were satisfied with your previous stays, we regret to hear that our service fell short of your expectations during this one. We have shared your feedback with the team and apologise for the service lapse on this occassion. Once again, we look forward to your continuous support and look forward to your return for a much more welcoming stay. Kind Regards, The Management team
It was greatGenuine Hotels.com guest review
"Great hotel in nice location."
This hotel was in a great location for me on the MTR, only a few minutes away from Jordan stop. The staff were very friendly and the rooms very clean. I would stay again for sure. The only downside was that you have to pay for internet, which is essential on a business trip. Great hotel though! There's a free airport shuttle which drops you off just […] around the block too! Read moreGenuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Catlin, Thank you for sharing a feedback. While we were pleased you had a good experience overall, we regret to learn about the Wifi experience. We strongly recommend our Deluxe rooms with hotel-wide internet included for your next stay if you are travelling on business, however, free limited wifi in the lobby is available if you just need to check a few emails. Again, thank you for taking the time to give us your feedback, we are looking forward to the pleasure of welcoming again on your next Hong Kong visit. Kind Regards, The Management Team
"Ok to stay if looking for a convenient location."
Stayed here for 2 nights in mid-Jan with my family. Hotel room is relatively big for a hotel room in Hong Kong, and the location (near to food and MTR) makes up for the relatively aged and dark interior look. The room looks out to an old and run-down building. Definitely nothing good to comment on, but if you are out shopping and sightseeing most of […] the time, this should not affect your trip much. Included breakfast in my stay; spread is not too bad. Reception is on 2nd floor, so it is inconvenient for family with young kids/elderly and luggage. Read moreGenuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to write a review. We are all delighted you enjoyed your stay with us and in particular the size of our rooms which are spacious for Hong Kong hotels. While our views are limited, we do have rooms with city views facing Nathan Road. We look forward to the pleasure of welcoming you again on your next visit. Kind Regards, The Management team
Excellent service, food and location. I would strongly recommend this hotel.Genuine Hotels.com guest review
Overall, my husband n I had an enjoyable stay two nights stay in this hotel. The staffs were all very friendly, approachable and helpful. My only complaint was on my first night, my room shower cubicle drainage was extremely slow. And I feedback to them. Then on my return stay after two days trip in Macau, they gave me another room on the higher floor, […] and everything was perfect. The room with the bad drainage was room 405. Hotel is very near the MTR Jordan station. Read moreGenuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Wu, Thank you for posting a review here. We are truly sorry for the drainage issue which led to an inconvenience on your first night. However, we were most happy to know that the overall stay was a pleasant one. We look forward to the pleasure of welcoming you a again on another visit. Kind Regards, The Management Team
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