All hotels in Kowloon, Hong Kong
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 801 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.1
5.0 / 5Outstanding
"Close to Jordan MTR"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Chose this hotel because it is centrally located in Tsim Sha Tsui area but not as expensive as those closer to the waterfront. Within walking distance of all shopping in area including Jade and Temple street markets. Also, 5 minutes or less walk to Jordan MTR station from where you can get to anywhere in HK. I used it to sight see the city and get to the HK China ferry terminal. Also, very important to me is that I booked a non-smoking room and I got one whereas some other reviewers complained that did not. There a more non-smoking areas and rooms in HK now because they passed a law prohibiting smoking in more areas.
Genuine Expedia guest review
Other trip Oct 24, 2013
Wendell
US
4.0 / 5Excellent
"Convinient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel in the heart of the city. Free internet in the lobby.
Genuine Expedia guest review
Other trip Oct 7, 2013
Ariel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very lovely staff and an especially attentive concierge. I would love to stay there again
Genuine Hotels.com guest review
6 night trip Sep 17, 2013
Joyce reed
US
3.0 / 5Good
"good location. close to MTR"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
hotel was decent. comfortable and clean. the service in the bar area was terrible. very, very slow. nobody really seemed to care. even with few tables and 3 people working, i had to basically get up and go to the bar to order anything. no one stopped at the table to ask if i needed anything. it was really quite strange.
Genuine Expedia guest review
Other trip Sep 25, 2013
john
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel with excellent service and convenient location. Getting to the hotel was easy and we took a bus from the airport straight to the hotel in about 35 minutes. The service, staff and hotel rooms were great. Would definitely recommend this hotel to friends and family.
Genuine Hotels.com guest review
6 night family trip Sep 1, 2013
Jeff
US
4.0 / 5Excellent
"nice hotel internet not great"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel but internet free only in 20 min increments in lobby. That will affect my decision to stay again. Add 130 HK per day to room rate price if internet in the room is important to you.
Genuine Hotels.com guest review
3 night business trip Sep 6, 2013
rebecca
US
5.0 / 5Outstanding
"My comfortable hotel in hongkong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything is perfect .. I feel always in this hotel that I'm very relax and comfortable I enjoy staying that very much Very clean hotel .. Big room .. Big bed .. Very good toilet All the staff are very friendly -- and smily
Genuine Expedia guest review
Other trip Sep 12, 2013
mohamed
US
2.0 / 5Fair
"Disappointing!!!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
I have stayed in this hotel before. This time I paid more and tried the executive room. However, I saw no big difference at all. The room was equally small and enjoyed no extra luxuries. The lounge on the 15th floor is pathetic. It will be worthwhile only when you are paying at a base rate.
Genuine Hotels.com guest review
1 night trip Aug 24, 2013
John
US
4.0 / 5Excellent
"Close to subway station & taxis were available"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spent 4 nights at this hotel. Good location for access to subway or taxis to get to major attractions. Not much western stuff near the hotel. Nearby restaurant options were mostly Chinese. But with subway and some walking we found western places to eat and walked down to the waterfront.
Genuine Expedia guest review
Other trip Jul 21, 2013
Rick
US
5.0 / 5Outstanding
"Very nice hotel and great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel room is very clean and have comfortable bedding. The room and bathroom are good sizes (consider this is Hong Kong). Bathroom is very clean too. Staff is very helpful and polite. I was happy with this hotel.
Genuine Expedia guest review
Other trip Jul 20, 2013
Jean
US
5.0 / 5Outstanding
"What I expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice location near temple street and MTR. Clean modern rooms for a reasonable price. Good wifi in public areas. Good size gym for hong kong. Will return.
Genuine Hotels.com guest review
5 night business trip Jul 5, 2013
Ed
US
4.0 / 5Excellent
"Hotel very central"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We enjoyed our stay at the hotel because it was central the staff were courteous and helpful.
Genuine Expedia guest review
Other trip Jul 1, 2013
Frank
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good, but I unfortunately was on my own, instead of on business, so had to pay the overpriced internet fees...... but I love the neighbor hood, everything good about "local" Hong Kong,indoor and outdoor Chinese food, Temple market, laundry, convenient 7-11, indian, thai, filipino food, Jordan MTR station nearby , underpass to west side of Nathan road right there, all without the horrible "swimming against the tide of humanity" that makes cheek-to-jowl places like Mongkok so miserable. Macs in lobby.
Genuine Hotels.com guest review
4 night trip Jun 13, 2013
gregory
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall a pleasant hotel but could be better if it had free wi fi in room
Genuine Hotels.com guest review
1 night trip Jun 23, 2013
A Traveler
US
4.0 / 5Excellent
"A bit if a of disappointment..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
this is a popular downtown hotel (Kowloon side), located on Nathan Road... close to Jordan MTR, and adjoining street with the infamous Temple Street, where you can find some of the most famous seafood restaurant, congee restaurant, Indian curry restaurant, and to finish off the night, Tong seu (typical Chinese dessert with water)... the bathroom was small, but the room spacy enough by Hong Kong standard...
Genuine Expedia guest review
Other trip Jun 10, 2013
newlook
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location on Nathan Rd. convenient to lots of restaurants and shopping. Great breakfast and staff was very pleasant.
Genuine Hotels.com guest review
3 night trip Apr 30, 2013
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Centrally located good price
Genuine Hotels.com guest review
3 night trip Apr 28, 2013
Peter
US
3.0 / 5Good
"ok , ok ,ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Central, Yes central . next to the night market (food,electronics,etc) .
Genuine Expedia guest review
Other trip May 1, 2013
Alejandro
US
4.0 / 5Excellent
"good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location, however breakfast quite expensive almost $30. Gym is okay nuthing great they need to add more equipments..
Genuine Expedia guest review
Other trip Apr 22, 2013
Ishak
US
3.0 / 5Good
"Rooms are too small."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is in a very good location and is a nice one. The only drawback is that the rooms and bathrooms in them are extremely small (not even a nightstand next to the bed). Other than that the hotel is good. For the same price I´ve found better options in Honk Kong before. Restaurant was OK. Didn´t try the spa, but seemed to be very good.
Genuine Expedia guest review
Other trip Apr 3, 2013
A Traveler
US
4.0 / 5Excellent
"Great place to stay at a fair price"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It has a great location and all facilities are in excellent shape.
Genuine Expedia guest review
Other trip Mar 15, 2013
EmilioH
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel in the heart of Kowloon. It's close to all the main places on Nathan road and despite being in a busy area, it is a quiet place. The staff are polite and helptful
Genuine Hotels.com guest review
3 night romance trip Jan 20, 2013
A Traveler
US
4.0 / 5Excellent
"Not bad.."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasant enough, would have no problem staying here again. Room was small, but somewhat to be expected. Location is not bad, just recognize you are a subway stop or two away from most places you will want to be.
Genuine Expedia guest review
Other trip Feb 10, 2013
Doug
US
5.0 / 5Outstanding
"The Place To Stay for Shopping and Sightseeing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location for shopping and sightseeing! Rooms are very clean and comfortable, also hallways and elevators. Staff is friendly and helpful. BEds are comfortble, great showers! Would have been great to have food available more hours of the day in cafe or cafeteria.
Genuine Expedia guest review
Other trip Jan 27, 2013
TIllie
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was super easy to get around from Novotel. It was within walking distance to a great night market and restaurants. The room was clean and modern. There isn't much of a view from the room, but we didn't spend much time in there except to sleep. The downstairs bar is really nice. They have a great happy hour special where drinks are 2 for 1. They have trays of snacks for the tables, too. The service was EXCELLENT! Check in and out was by far, the easiest and fastest of anyplace we stayed in Asia. I really appreciated that. We came from the hotel and it was really easy to get to Novotel. We took the train and then a local bus takes you to a stop just a couple blocks from the hotel. When we left, we walked down a couple blocks and got on the airport express. The bus was large and really nice. It dropped us off at the door of the train station. I was really happy that we chose Novotel for our short Hong Kong stint. It's convenient to lots of restaurants and shopping and easy to get to!
Genuine Hotels.com guest review
2 night trip with friends Nov 30, 2012
Heather
US
4.0 / 5Excellent
"Personal Service needs work"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is well located and accessible to the subway. rooms are well appointed - if a little crowded. My biggest issue was the service was not the usual standard I expect when I am working in Asia. Examples are - arriving late and having to drag bags in from the taxi, not having bags delivered to the room, having used dishes sitting on the table at breakfast and wait staff too busy chatting to pick them up, being ignored while sitting in the bar area waiting for service. For me these are the things that will bring me back
Genuine Hotels.com guest review
3 night trip Nov 7, 2012
Raylz
US
5.0 / 5Outstanding
"Wonderful hotel. Great price. Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Service was great. Rooms clean. Everything very professional. Great location. Near shopping and night markets. Rooms could be bigger but overall, I would come again.
Genuine Expedia guest review
Other trip Nov 3, 2012
Albert
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall I was pleased with the hotel. The rooms were clean but a bit small, I've stayed in smaller though. The bed was comfortable and the bathroom was just fine...clean! The modern decor was pleasant as well. The only thing would be the location, it's just slightly too far from that shopping areas I prefer to see while I'm in Hong Kong. But HK is so easy to get around this is minor. I'd definitely consider staying at the Novotel Nathan Road again.
Genuine Hotels.com guest review
1 night trip Oct 14, 2012
Kelly
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This hotel is very well maintained and service is quite good. It is very close to the Jordan MRT station, which is centrally located. Hong Kong is very busy and hectic place, particularly the area where this hotel is located.
Genuine Hotels.com guest review
3 night trip Jul 31, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Deal and WONDERFUL SERVICE!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel close to MTR and great local family run resturants like resturant Bombay for good Indian food, Thailand for great Thai food and Bali Resturant for good Indonesian food. The othe good thing about these restaurants is they are all five minutes walking from Novotel.
Genuine Hotels.com guest review
11 night trip Jul 20, 2012
AJ
US
4.0 / 5Excellent
"great service, comfortable room, but smokey"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The entire hotel is supposed to be non-smoking, but the room smelled like cigarette smoke. I asked them about this and they just offered to spray some liquid, but didn't really make it smell better. For the price it should be better.
Genuine Hotels.com guest review
1 night trip Jul 18, 2012
I. Holby
US
4.0 / 5Excellent
"3-day stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Convenient location but room is small.
Genuine Hotels.com guest review
3 night trip Jun 29, 2012
first-time to HK
US
5.0 / 5Outstanding
"Great choice for business travelers in Hong Kong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is very well located, inside the commercial district. The rooms are very comfortable and quiet. The hotel has a good piano bar, the only thing it close at 10:30 pm.
Genuine Expedia guest review
Other trip Jul 4, 2012
Sergio
US
4.0 / 5Excellent
"7 Days in HK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at Novotel because of the convenient location. It is only 5 minutes from Jordan metro station. You are also one block from Temple street night market for excellent food. You can walk down to the harbor in 20 minutes. Airport express train station is 20 minutes away, but there is free bus shuttle near the hotel. The hotel room is clean and very large for Hong Kong standard. There is no free Wifi or internet, but there are computers available free for use in the lobby. Will definitely come back to this hotel.
Genuine Hotels.com guest review
6 night trip Apr 24, 2012
Glen
US
4.0 / 5Excellent
"Clean affordable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean hotel in the heart of Kowloon. Easy to find and quick to get to by taxi or metro. Right between Austin and Jordan metro station. We only spent one night, but I would recommend the hotel to others and stay there again. It was a good room for its price. The hotel offers internet in the room that you can pay for or several Macs downstairs to use for free. The staff was nice and helpful and spoke English. We didn't try the restaurant, but the menu looked well priced and had a lot to offer.
Genuine Expedia guest review
Other trip Jun 13, 2012
Dany
US
5.0 / 5Outstanding
"Perfect for 3 nights in Hongkong"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel ideally located in the heart of Kowloon. The building is very recent and The rooms are very silent, which was a big positive surprise when we saw the hotel's situation.
Genuine Expedia guest review
Other trip Jun 13, 2012
A Traveler
US
3.0 / 5Good
"OK - but could do better."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Not a very relaxing place - oddly the cheaper option at the Eaton Smart was quieter and better setup for check in and out and had better quest services. Not that the Novotel was bad - I was just expecting a little more. I asked for a room far from the elevator but was given a room next to it. This led to my move after a disturbed night of sleep due to machinery noise. It may have been the result of language barriers because the staffs ability with English was limited. Again, not exactly waht I expected and shown up by better service at the Eaton Smart. Buffet breakfast was very average.
Genuine Expedia guest review
Other trip Jun 7, 2012
Philip
US
4.0 / 5Excellent
"Good hotel, not the best location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Well designed room an well kept. Could be a little wider. Space between bed a desk, luggage rack leaves narrow passage. Hotel is squeezed between rather run down blocks of the same height at Nathan Road. Don't expect a nice view.
Genuine Expedia guest review
Other trip Jun 2, 2012
JBONanjing
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location near MTR line, night market, ladies market, and bus stop to Starr Ferry.
Genuine Hotels.com guest review
4 night trip Apr 30, 2012
A Traveler
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed my stay. Staff provided very good service. Good hotel in hong kong
Genuine Hotels.com guest review
2 night business trip Apr 17, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Decent hotel with sub standard service"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel was alright in terms of check in, but outrightly refused the free WiFi mentioned in the booking and we were left high and dry. Housekeeping was slack and incapable of communicating in English. The breakfast buffet was the same every morning for 5 nights we stayed.
Genuine Hotels.com guest review
5 night romance trip Apr 5, 2015
A Traveler
AU
5.0 / 5Outstanding
"No issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good location and near the metro. Breakfast was also good
Genuine Hotels.com guest review
3 night trip with friends Apr 6, 2015
Ash
GB
4.0 / 5Excellent
"Except"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
exelence hotel to stay
Genuine Hotels.com guest review
2 night business trip Mar 31, 2015
anh ngoc
CA
5.0 / 5Outstanding
"In HK in Sevens"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel comfortable, clean and good breakfast, close to MTR.
Genuine Hotels.com guest review
3 night romance trip Mar 27, 2015
Keven
GB
4.0 / 5Excellent
"Comfortable and affordable stay for biz travel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Consistent standard of service and room comfort amongst its chains in HK. Near Jordan MTR and 10 mins cab ride to Airport express (Kowloon).
Genuine Hotels.com guest review
1 night business trip Mar 19, 2015
Calvin
SG
4.0 / 5Excellent
"Novotel Nathan"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Convenient location, comfortable rooms
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
A Traveler
SG
3.0 / 5Good
"Wifi in room is CHARGABLE!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel condition is good. Room is comfy. Location is great! However I am quite disappointed that why will they want to make wifi CHARGABLE in room?!!! And bathtub is shallow. You can find a better hotel with almost the same price just one street across. The rate is almost the same, they give free wifi and a free mobile phone for you to carry along in HK. Their bathroom and room are slightly better than Novetel.
Genuine Hotels.com guest review
3 night business trip Mar 10, 2015
A Traveler
SG
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One word. Excellent!
Genuine Hotels.com guest review
5 night business trip Mar 8, 2015
Chee Meng
SG
3.0 / 5Good
"Quality of service is not as good as before."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stayed at this hotel many times before. However this time the hotel staff is not as courtesy as before probably just too busy due to Chinese New Year.
Genuine Hotels.com guest review
5 night romance trip Feb 7, 2015
A Traveler
CA
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
7 night romance trip Feb 1, 2015
mohit
IN
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews