"Good location hotel"
Nice interior design, excellent service, good value. Recommended to friends visiting Hong Kong.Genuine Hotels.com guest review
Great Location. Airline personel stay there. Don't bother upgrading to include tea and breakfast, lots of your favorite restaurants near by like McDonalds and Starbucks.Genuine Hotels.com guest review
"Over Priced, Better Hotel Experience Elsewhere"
I originally set out to write a different review and realized that I ran out of room. They limited the amount of words I could use to write this review so I'll redo this short. Hotel is clean, comfortable, and kept well. The cleaning staff was excellent. The front desk staff and lobby staff was horrible. They made me want to rip up my Accor Hotels […] frequent membership card. I never want to stay at an Accor Hotel again. At this price range, I expected a the service to be better. At the same price range, I would go somewhere else for better service or pay less for just the same amount of clean, comfortable, and room upkeep w/o the frustrating service. Read moreGenuine Expedia guest review
There may have been questionable stains on the wall next to the bed of room 907.Genuine Expedia guest review
The hotel is in great location, but the room is small. Room was clean, except our bathroom vent took some smoky smell from other rooms, but the hotel took care of it quickly.Genuine Expedia guest review
"Overall a good hotel"
Overall great hotel. Location to mtr isn't the best, quite a walk from nathan rd. Room is quite small, but functional, modern, and clean. Love the toiletries esp. the shampoo and shower gel. I would definitely stay here again.Genuine Expedia guest review
"I STAY THERE AGAIN FOR SURE"
i read review that others posted and sometimes get scared off from booking a hotel...i have used expedia now for about a 14 differrent hotels, car rentals airline etc and have been very impressed. Can remember if i read any negative comments about this hotel but if you do, forget them and stay and you will see what i mean...it was one of the cheapest […] hotels and i was expecting so much less and i was super happy and frankly very impressed with everything from room, to service and even restuarant had great food. Read moreGenuine Expedia guest review
"good location for a reasonable price"
The location of the hotel in Kowloon is good, close to Jordans subway station (5 min walk), which is only 2 stops away from Hong Kong Island, The airport express stop at Eaton (2 min walk) provides easy connection to the airport. There are plenty of shops and restaurants around, The rooms are okay, don't forget this is Hong Kong and space is lilited. […] The lobby bar offers several computers with internet connection. Read moreGenuine Expedia guest review
"Excellent location, good quality hotel at reasonable price."
Two blocks from Jordan Subway Station. A21 bus (costs $33 hkd) from/to the airport stops around the corner. Convenient to everywhere Modern decor and well maintained. Well equipped exercise room. Wish it had free wi-fi even just in the lobby; charged $90Genuine Expedia guest review
"Close to Street Vendor, TST, and Kowloon Shopping."
The hotel was modern but a little worn around the edges. However, a good value for the location to shopping and the MTR is 2 minutes away (Jordan Station), that will easily connect you to the rest of Hong Kong.Genuine Expedia guest review
"Not Too Impressed"
Good: * modern modelling/decro; * 4 Mac with Internet access for guests to use for free; * Relatively close to HKG MTR stations; * Relatively close to Temple night market; * relatively good fitness center; Bad: * Not satisfied with their customer services - promised a room in 30 minutes, but didn't get the room until 2 hrs later; - waited for my luggage […] for a few hours, I ended up take my luggage up into my room by myself; * Internet access is expensive, HK$ 95/24hr/device while other hotels closeby provide free wifi; * no tooth brush/paste provided; no lotion provided either; * It is really hard to get onto those 4 Mac since there is no time limit on those, kids will play their games there forever; * TV signal quality is not HD. Read moreGenuine Expedia guest review
"One of the best!"
Clean. Location few blocks from MTR. Upgraded to include breakfast, internet and free cocktails for a small fee. Was well worth it.Genuine Expedia guest review
Good hotel, a little hiding from street view but location is fairly ok. It was renovated and rooms are good size. Food is good, restaurants with great service. The only drawback is that all rooms have no view only other buildings in front of your window, have to maintain the blinder closed at all times. Other than that is a good choice, I definitely […] try to stay once more. Read moreGenuine Expedia guest review
"great location in kowloon area"
location - looking for the hotel was not as easy as one would think considering that its a chain hotel. having booked the hotel online, a note or caption saying that the hotel entrance is on SAIGON street would have made a heck of a difference especially for a first timer in HK location to transport - a good short walk to the jordan station check […] in - really a breeze except for the attitude of the front desk staff at that time. however subsequent interactions with other front desk staff were quite pleasant.... cant remember the name of the unpleasant front desk staff room size - average by HK standards perks - free use of computers at hotel lobby; clean and well functional fitness center others - hotel breakfast pricey so try the Nathan Noodle & Congee right across the hotel entrance! overall stay - above average; great place to stay if you wish to spend a lot of time at the kowloon area Read moreGenuine Expedia guest review
Standard qualitu, average service, not great at all, not Breakfast Included.Genuine Hotels.com guest review
Very handy area, room was always cleanliness, breakfast was great.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review, we’re pleased to hear that the room, breakfast and location exceeded your expectations. We look forward to welcoming you back on your next visit and being of service to you once again. Kind Regards, The Management Team
Very enjoyable and relaxingGenuine Hotels.com guest review
I used to travel to Hong Kong at least once or twice a year and I always stay at Novotel Nathan! The hotel is great although they don't have a big lobby which is not a porblem at all! The room is nice and cosy just too bad no bathtub! The breakfast is perfect! Location wise is very convenient. There's a seven eleven just opp the hotel. Just 3mins walk […] to Jordan MTR with a street of shop! There's also a macdonald opp the main road and temple street is also just right behind macdonald building, it's all walking distance. I'll still stay there for all my trip! Read moreGenuine Hotels.com guest review
"clean but small"
Rooms were clean but very small. Wardrobe and toilet share the same sliding door so you can't access both at the same time. No free Wifi which is a bummer. location is pretty central with lots to eat and buy around.Genuine Hotels.com guest review
the hotel is clean. good location and quite affordable.Genuine Hotels.com guest review
Everything is good except body shampoo insufficient for 2 person and without hairdryer and TV program without local channels.Genuine Hotels.com guest review
Bigger rooms compared to other hotels. Convenient, will come back again.Genuine Hotels.com guest review
"Bad Service and Bad Room Conditions"
This was the worst hotel I have stayed in. The room temperature was not controllable at all. Their aircon unit was not working and it was a mistake to book this hotel. Overpriced, bad service and rude check in staff.Genuine Hotels.com guest review
"Like the location for shopping."
Had a good time.Will book this hotel again if ever return for visit . Good value for cost of stay.Genuine Hotels.com guest review
"Great beds and Good Location"
The stay at Novotel is always good. We were there for the second time this year. Will also probably stay there 5 more times. The sad part was however, that although I am an Accor member, my membership was not recognised. Also Wi Fi was not free and I had to pay an additional $400 for this. Very disappointing.Genuine Hotels.com guest review
The reception on arrival was quite abrupt, however the staff at other areas were quite goodGenuine Hotels.com guest review
"All round accomadation"
We were very happy with our stay.Only request would be to allow a minimium of time per day for free internet to your room. As access in foyer was difficult.Genuine Hotels.com guest review
"Great Location and comfy experience"
Rooms are good and clean. Location is great in the heart of the city.Genuine Hotels.com guest review
"Excellent hotel and affordable."
We booked early and got a good rate (much cheaper than other hotels of similar standard in the area). Jordan Station is only few small blocks away, so very convenient. Try the lunch buffet on Monday to Thursday - it's 2 for 1 and well worth it.Genuine Hotels.com guest review
"Proximity to Jordan MTR Station a plus point!"
Overall experience was pleasant - staff was able to converse in Mandarin and English, over and beyond Cantonese and was generally courteous. The hotel's main selling point, however, is its close proximity to the Jordan MTR station (the central line). Additionally, if you don't mind walking, the hotel is about 7 minutes' walk to Temple Street and 20-30 […] minutes' walk to Ladies' market (in the same direction). Read moreGenuine Expedia guest review
"Great location -Shops, markets, MTR"
In HK for a week. excellent location, close to Jordan Stn. One block away from Temple str mkts. Easy walk to Ocean terminal shopping and Star Ferry. Also easy walk up Nathan Rd to ladies Mkt in Mong Kok. Hotel was good, rooms spacious and good selection of western food for breakfast. very enjoyable stay.Genuine Hotels.com guest review
"The hotel is facing the back street not so nice."
There is no good view, surrounded by old buildings nearby. The lobby and corridor carpet appear old, patchy look. Corridor lights are too dim.Genuine Expedia guest review
The location is 3 lanes away from Jordan MTR. Surrounding areas not as vibrant as Mongkok station. Hotel staff are not as helpful when we asked for recommendation on where to go for good food. They simply gave the eateries' name in English, without giving us direction to the locations. Many staff we came across didn't smile nor greet the hotel guests. […] This was so unlike our trip to Japan where their standard of service was beyond our expectations. And they took pains to delight hotel guests. Read moreGenuine Hotels.com guest review
"Average hotel. Location wise is very good."
Walking distance to LRT station, Temple Street Market and basic neccesities. Room is rather small. Housekeeping staff are nice and helpful. But on the other hand, the frontdesk/reception staff are dissapointing - not people/customer oriented which need lots of improvement.Genuine Expedia guest review
"convenient & comfortable"
Helpful desk service to accommodate my request for higher floor. Rooms are clean & their bed is very comfortable though their pillows are too soft...however there're a total of 6 pillows per room for your use & a couch that I used to "block" my boy from rolling down the bed... Toilet well equipped w hair-dryer & quality toilettries w new pair of bedroom […] slippers everyday! My boys love the rain shower in the toilet! Surrounding area is easy to access esp. Walking distance to MTR. Read moreGenuine Hotels.com guest review
Novotel Nathan Road is conveniently located with lots of shops and eateries within walking distance. The hotel room is clean and comfortable albeit a bit small as in most hotels in Hong Kong. Service is prompt and efficient.Genuine Expedia guest review
"it can be a better stay"
We enjoyed the stay in this Hotel but the only set back was no free wifi in the room if not it will be excellent !!Genuine Hotels.com guest review
Great location but was disappointed with no WIFI access in the room. Even in the lobby, the time limit is only 10mins!Genuine Hotels.com guest review
"conveniently located along nathan road"
the check-in experience was slow at 1pm and was asked to come back at 2.30pm to get the room keys, but when we were back the keys were not ready and they had to arrange for it. everything else was alright in terms of cleaniness and room comfort etc except for the check-in experience. located near temple street and jordan mtr is a plus point too.Genuine Expedia guest review
Great location, friendly helpful staff and nice food. Couldn't ask for more.Genuine Hotels.com guest review
"Nice hotel, with a good location."
Nice clean hotel in a good location. Check in staff were excellent, though the concierge staff could be friendlier and a bit more helpful.Genuine Expedia guest review
"Clean, modern and efficient"
It is a well maintained hotel. Near Jordan metro. Excellent food options and near temple street as well. Highly recommended. Spacious and well appointed rooms.Good internet connectivity as well.Genuine Hotels.com guest review
Very busy Hotel, check-in a bit slow but acceptable. Seemed a bit understaffed for the amount of guests but all ran smoothly. Clean room with fair breakfast, if included. Wi-fi only available in lobby or very pricey purchase option, unfortunate as most hotels now offer free wi-fi. Overall pleasant stay.Genuine Expedia guest review
Great stay! Would be better if it was one of the hotel drop-off point for the free airport shuttle though it's only a short walk away and if free WiFi could be provided.Genuine Hotels.com guest review
"4th time here. Great stay!"
This hotel has delivered consistently and we believe it will continue to do so. In fact, my hubby is more pleased now that they changed to standing shower. For the last 2 days of our stay, we decided to sleep to 11am, just because of the quality sleep we had. Airport express is very convenient, just drop at Eaton hotel. There's very decent dim sum just […] beside the hotel too. Read moreGenuine Hotels.com guest review
Happy with everythingGenuine Hotels.com guest review
Temple street is just 5~10mins walk. Never get free upgraded due to fully book for the period I went. Cleanliness of the room ok only because the room carpet is sticky like not clean before we get the room. As for view, don't need to request coz it sandwich between building. Starbucks super nearby only 1 street away. Overall for the hotel is can stay […] again next time I go expect for the cleanliness need to improve. Read moreGenuine Hotels.com guest review
"Hotel close to MTR station."
Good location near Temple Street. Bathroom unexpectedly spacious compared to other similar hotels in Hong Kong. Moden design and look new.Genuine Expedia guest review
"Very convenient location for shoppers"
I was only in Hong Kong for 3 days so wanted to maximize my experience. I chose the Novatel on Kowloon Peninsula because it was centrally located within the shopping district. The hotel is right on Nathan Road, the main north-south artery, and is about 3 blocks from the night markets on Temple Road. The shopping ranges from cheap trinkets to things […] that were so high end I'd never heard of them. The room was small, but very clean. I was surprised by the two twin beds, but since it was just me, it worked out fine. There was a handy control panel by the bed that allowed me to adjust the temperature, lights and set the alarm - super convenient. Wi-fi worked well, but was a bit expensive. Speaking of expensive, there was a mini-bar that had ridiculously priced items...but there was also a 7-11 literally across the street that sold the same things for 1/6th the price. Even though I was right at the entrance to the lifts, I heard no noise from people or the machinery. I had dinner at the buffet, which was wonderful and very reasonably priced. The drink menu at the bar was extensive, and the happy hour was two for one. Read moreGenuine Expedia guest review
Good but bedroom too squeezy!Genuine Hotels.com guest review
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