"7 Days in HK"
We stayed at Novotel because of the convenient location. It is only 5 minutes from Jordan metro station. You are also one block from Temple street night market for excellent food. You can walk down to the harbor in 20 minutes. Airport express train station is 20 minutes away, but there is free bus shuttle near the hotel. The hotel room is clean and […] very large for Hong Kong standard. There is no free Wifi or internet, but there are computers available free for use in the lobby. Will definitely come back to this hotel. Read moreGenuine Hotels.com guest review
"Clean affordable hotel"
Nice clean hotel in the heart of Kowloon. Easy to find and quick to get to by taxi or metro. Right between Austin and Jordan metro station. We only spent one night, but I would recommend the hotel to others and stay there again. It was a good room for its price. The hotel offers internet in the room that you can pay for or several Macs downstairs to […] use for free. The staff was nice and helpful and spoke English. We didn't try the restaurant, but the menu looked well priced and had a lot to offer. Read moreGenuine Expedia guest review
"Perfect for 3 nights in Hongkong"
Great hotel ideally located in the heart of Kowloon. The building is very recent and The rooms are very silent, which was a big positive surprise when we saw the hotel's situation.Genuine Expedia guest review
"OK - but could do better."
Not a very relaxing place - oddly the cheaper option at the Eaton Smart was quieter and better setup for check in and out and had better quest services. Not that the Novotel was bad - I was just expecting a little more. I asked for a room far from the elevator but was given a room next to it. This led to my move after a disturbed night of sleep due […] to machinery noise. It may have been the result of language barriers because the staffs ability with English was limited. Again, not exactly waht I expected and shown up by better service at the Eaton Smart. Buffet breakfast was very average. Read moreGenuine Expedia guest review
"Good hotel, not the best location."
Well designed room an well kept. Could be a little wider. Space between bed a desk, luggage rack leaves narrow passage. Hotel is squeezed between rather run down blocks of the same height at Nathan Road. Don't expect a nice view.Genuine Expedia guest review
Great location near MTR line, night market, ladies market, and bus stop to Starr Ferry.Genuine Hotels.com guest review
Enjoyed my stay. Staff provided very good service. Good hotel in hong kongGenuine Hotels.com guest review
"Good time in Hong Kong"
Great experience and great location. I would definitely recommend it.Genuine Expedia guest review
Overall, the hotel is well maintained at a very convenient location as well. It will be perfect if there is a doorman standing by so we don't have to open the door with our hands full of luggage!Genuine Hotels.com guest review
"Awesome Hotel, Great Location, Great Value"
My sister and I stayed at the Novotel Nathan Road Kowloon Hotel for nine nights and we had an excellent stay. Great location...near alot of shops and restaurants. The Airport Express free shuttle dropped us off at the Nathan Hotel which is next door to the Novotel. Local public buses are right outside of the hotel. The Jordan MTR is only a few minutes […] walk from the hotel. The hotel staff was pleasant, polite and courteous. Easy check-in and check-out. The room was clean and comfortable. The bed was comfy with nice warm down comforter and nice fluffy pillows. The bathroom was in good condition and the shower/bath had good water pressure and lots of hot water. We had a problem with the toilet on our third night after getting back to the hotel after midnight. The flushing mechanism wasn't working so we called the front desk at about 12:30 am. The staff was very quick to respond and in about 5 minutes, two repairmen appeared and replaced the broken part in about 15 minutes!!! I was very surprised and impressed by their quick response. This is my second stay at this hotel and will definitely return on my next trip to Hong Kong. Read moreGenuine Expedia guest review
"Great value in Kowloon"
Solid quality for below market priceGenuine Hotels.com guest review
"poor hotel - great location"
Room was not clean. It is a small room with very small shower. No place for hanging things. Very limited space. The view was to a roof full with garbage. Staf was unpationed when being asked questions regarding the area. The concierge English was so limited we could not understand a thing.Genuine Expedia guest review
"good place to stay"
on a long trip, very important to have a good bed and a great shower, it was.Genuine Expedia guest review
"Good location hotel"
Nice interior design, excellent service, good value. Recommended to friends visiting Hong Kong.Genuine Hotels.com guest review
Great Location. Airline personel stay there. Don't bother upgrading to include tea and breakfast, lots of your favorite restaurants near by like McDonalds and Starbucks.Genuine Hotels.com guest review
"Over Priced, Better Hotel Experience Elsewhere"
I originally set out to write a different review and realized that I ran out of room. They limited the amount of words I could use to write this review so I'll redo this short. Hotel is clean, comfortable, and kept well. The cleaning staff was excellent. The front desk staff and lobby staff was horrible. They made me want to rip up my Accor Hotels […] frequent membership card. I never want to stay at an Accor Hotel again. At this price range, I expected a the service to be better. At the same price range, I would go somewhere else for better service or pay less for just the same amount of clean, comfortable, and room upkeep w/o the frustrating service. Read moreGenuine Expedia guest review
There may have been questionable stains on the wall next to the bed of room 907.Genuine Expedia guest review
The hotel is in great location, but the room is small. Room was clean, except our bathroom vent took some smoky smell from other rooms, but the hotel took care of it quickly.Genuine Expedia guest review
"Overall a good hotel"
Overall great hotel. Location to mtr isn't the best, quite a walk from nathan rd. Room is quite small, but functional, modern, and clean. Love the toiletries esp. the shampoo and shower gel. I would definitely stay here again.Genuine Expedia guest review
"I STAY THERE AGAIN FOR SURE"
i read review that others posted and sometimes get scared off from booking a hotel...i have used expedia now for about a 14 differrent hotels, car rentals airline etc and have been very impressed. Can remember if i read any negative comments about this hotel but if you do, forget them and stay and you will see what i mean...it was one of the cheapest […] hotels and i was expecting so much less and i was super happy and frankly very impressed with everything from room, to service and even restuarant had great food. Read moreGenuine Expedia guest review
"good location for a reasonable price"
The location of the hotel in Kowloon is good, close to Jordans subway station (5 min walk), which is only 2 stops away from Hong Kong Island, The airport express stop at Eaton (2 min walk) provides easy connection to the airport. There are plenty of shops and restaurants around, The rooms are okay, don't forget this is Hong Kong and space is lilited. […] The lobby bar offers several computers with internet connection. Read moreGenuine Expedia guest review
"Excellent location, good quality hotel at reasonable price."
Two blocks from Jordan Subway Station. A21 bus (costs $33 hkd) from/to the airport stops around the corner. Convenient to everywhere Modern decor and well maintained. Well equipped exercise room. Wish it had free wi-fi even just in the lobby; charged $90Genuine Expedia guest review
"Close to Street Vendor, TST, and Kowloon Shopping."
The hotel was modern but a little worn around the edges. However, a good value for the location to shopping and the MTR is 2 minutes away (Jordan Station), that will easily connect you to the rest of Hong Kong.Genuine Expedia guest review
"Not Too Impressed"
Good: * modern modelling/decro; * 4 Mac with Internet access for guests to use for free; * Relatively close to HKG MTR stations; * Relatively close to Temple night market; * relatively good fitness center; Bad: * Not satisfied with their customer services - promised a room in 30 minutes, but didn't get the room until 2 hrs later; - waited for my luggage […] for a few hours, I ended up take my luggage up into my room by myself; * Internet access is expensive, HK$ 95/24hr/device while other hotels closeby provide free wifi; * no tooth brush/paste provided; no lotion provided either; * It is really hard to get onto those 4 Mac since there is no time limit on those, kids will play their games there forever; * TV signal quality is not HD. Read moreGenuine Expedia guest review
"One of the best!"
Clean. Location few blocks from MTR. Upgraded to include breakfast, internet and free cocktails for a small fee. Was well worth it.Genuine Expedia guest review
"Central location, book direct with hotel for Wifi"
Stayed 4 nights in July 2014, in a good size, clean, comfortable and quiet room on 10th floor. Very central location, less than 5 mins walk from Jordan Mtr Station (Exit B). Many eateries located close by. Good fitness facilities on ground floor next to concierge. Shower facility and no bathtub - which I preferred. Small fridge in room,a safe and iron/ironing […] board, hair dryer. Flat screen TV in room with a number of English & Chinese channels including TVB. Free wifi if you booked directly with the hotel or via the hotel website. If you booked with a third party such as expedia or hotels.com, free wifi will not be offered even if you are a member of the Novotel group (Le Club). I booked a room via hotels.com, am a Le Club member but received no free wifi. I did not bother paying for Wifi in room - in memory, wifi was around HK$130 (24 hours) or HK$700 (1 week). I made use of one of the Macs offered by the hotel (4 macs located near the hotel reception / hotel bar area) a few times. I am aware that there are premium rooms (like club or executive) with wifi included - which I believe the hotel will honor if it is specified in the booking (even if it is booked via third party). Staff (reception, concierge, housekeeping) was courteous, helped me with directions & dinner reservation. Easy to get taxis from this hotel. I had a few luggage items, took a taxi to the HK Airport and it was approximately HKD 250. Overall I was happy with this hotel and its location. Read moreGenuine Hotels.com guest review
Very good location for shoppers, mtr station well access, lots of food.Genuine Hotels.com guest review
"Outstanding location and comfy room"
The biggest draw of this hotel has to be the convenient location. Located in the Jordan area along Nathan Road, there are plenty of excellent options for foodies. It's also near the MTR which is great for moving around. Room could be bigger though, but then all HK hotel rooms tend to be of similar size.Genuine Hotels.com guest review
This hotel does not surprise in any way - except the cost of wifi if not included in your rate. It is not really close to anything, but not far away from the metro, so you can get anywhere quickly. The place is well maintained and staff friendly enough.Genuine Hotels.com guest review
"All round helpfulness"
We had a very enjoyable stay at this hotel where we stayed for 2 nights. We would stay there again if we go back to Hong Kong.Genuine Hotels.com guest review
"Great hotel, lovely rooms in pristine condition"
Love everything about the hotel, from the superb location which is near food outlets and short walking distance to the MTR. Lovely and really clean rooms. Service and amenities were great - especially the gym. Only aspect that can be improved is to provide free wifi in the rooms rather only at the lobby. Will definitely stay here againGenuine Hotels.com guest review
"Worth Choosing Rating 10/10"
It was worth staying in Novotel Nathan Hotel. would rate 10/10.Genuine Hotels.com guest review
"Never wrong to choose Novotel in everywhere you go"
Novotel always have a certain standard wherever you go. Location is always good and comfortable as always. Here in Nathan Rd, the room is smaller compared to the normal Novotel hotel but it is understandable because of HK. Few minutes walking to Jordan station and opposite the hotel is Wing On Shopping Mall. There are plenty of local restaurants too. […] Will definitely stay here again if we go to HK. Read moreGenuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for the compliments of the hotel. We are so pleased to have earned your loyalty by exceeding your expectations, and we all look forward to welcoming you back to the Novotel Hong Kong Nathan Road Kowloon during your next visit. Kind Regards, The Management
"Very Good service & great location"
I was happy at staying Novotel. Service was good and all staffs are friendly. But there is no Airport shuttle bus directly at Hotel door from Kowloon station. I was dropped at Ethan Hotel by Airport shuttle bus and walked to Novotel in a rainy morning. Breakfast was nice and location is great.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you very much for your feedback. We hope to welcome you back to the Novotel Hong Kong Nathan Road Kowloon soon. Best Regards, The Management
Very Enjoyable.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a feedback. We hope to welcome you back to the Novotel Hong Kong Nathan Road Kowloon very soon. Best Regards, The Management
"Valued for $$"
Just minutes away from Jordan MTR, Temple St Market. Spacious room with comfortable bedding and bathroom. Good service as well. Will return.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review following your recent stay. We're delighted you enjoyed your experience at the Novotel Hong Kong Nathan Road Kowloon and we all look forward to your return. Kind Regards, The Management Team
"Good location for shopping"
Over all of my stayed, the hotel has no Wi Fi in the room and need to go down to the lobby .Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review, we do have rooms with free internet access included. It was a pleasure to serve you, we look forward to welcoming you back very soon. Kind Regards, The Management Team
"Great location n size. Good value for money."
Loved the location...very near the subway (5 mins walk) n eateries. Airport bus A21 stops just right infront. To catch the A21 back to the airport, just go across the main road. Super convenient n cheap. Decent room size n facilities. No noise. Would definitely go back again.Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review! We're delighted you enjoyed your experience at the Novotel Hong Kong Nathan Road Kowloon. We're very grateful for your kind recommendation and we all look forward to your return. Kind Regards, The Management Team
Terrific location & worth for the price.size of the room is very big & all other services are also upto the mark.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review following your recent stay. We're delighted you enjoyed your stay at the Novotel Hong Kong Nathan Road Kowloon and we all look forward to your return. Kind Regards, The Management Team
"Nice hotel near Jordan MRT station."
Very nice staffs, allow me to check in before time.Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review and for the kind comments towards our staff. We're delighted you enjoyed your experience at the Novotel Hong Kong Nathan Road Kowloon and we all look forward to your return. Kind Regards, The Management Team
this hotel is in a great location near the night markets and food stalls the area is buzzing with locals.the hotel has a great vibe ,with a bar and a singer in the evening,the beds and pillows are very comfy.it has it all really for the price.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, On behalf of the entire team, thank you for your excellent review! We are delighted you enjoyed your stay at Novotel Hong Kong Nathan Road Kowloon. We look forward to welcoming you back for another great experience. Kind Regards, The Management team
Great location, excellent service. Buffet lunch was a very good deal - great selection of dishes.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review following your recent stay. We're delighted you enjoyed your stay at the Novotel Hong Kong Nathan Road Kowloon and enjoyed the buffet selection. We all look forward to your return. Kind Regards, The Management Team
Stayed one night. Reasonable price, great quality. Good location for market and fast foods as well as train station.Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for the 4 star review. We're very grateful for your kind recommendation, and we all look forward to your return. Kind Regards, The Management Team
"Nice location (very close to the Nathan Road MTR)"
No in-room Wi-FI services. Semi-Friendly Hotel Staff. Not very helpful about the Airport Shuttles, Taxi Services, Bus Services, etc (probably some training from HKG Tourism Board Required). Hotel should probably provide with an in-room HKG info sheet (sightseeing, markets, shopping, dining, routes, etc)Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to send us your feedback following your recent stay and for the kind recommendations. Free inroom wifi is available in the Executive Premier Rooms and for Le Club guests, should you require quick internet access, free wifi is available in the lobby as well as the 6 iMacs any time during your stay. Regarding your other comments as highlighted, tourist and transport information is available at the Concierge desk. We have shared your valuable feedback with the team to pay special attention to these areas. We hope you would visit us again. Kind Regards, The Management Team
"Novotel Nathan Road Kowloon"
The accommodation was average. The room was quite small and poorly ventilated. The bathroom was small and also poorly ventilated, hence there were small patches of mould on the grout in the shower. The location was ok, but I'd prefer to stay closer to Victoria harbour next time. The staff at the hotel were all very friendly.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review and your kind comments on our staff and service. Your valuable feedback is shared with our team to pay more attention to these areas. We hope you would visit us again. Kind regards, The Management team
"Great hotel in handy location."
Excellent hotel, only drawback is that there's no pool. Aside from that it was fantastic, great location making it very easy to tour Hong Kong. One of the best breakfasts I have ever seen provided by a hotel. Would definitely recommend this hotel.Genuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, We’re thrilled with the 5-star review and also for the wonderful comments on our breakfast offering and convenient location. All of us at Novotel Hong Kong Nathan Road Kowloon would like to offer our sincere thanks for your kind praise and recommendation of our hotel. It was a pleasure to serve you and we look forward to welcoming you back very soon. Kind Regards, The Management Team
"Convenient and clean!"
First the reception said they dont have twin room left on non-smoking floor and will give us a double room or we have to wait a few more hours but when I insisted that we need a twin bed and could not afford to wait they managed to find us a twin bed room immediately (??) Other than such initial frustration everything was great. Wifi is free only […] at the lobby and u have to relogin every 20 mins which is kind of a bum. Read moreGenuine Expedia guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for posting a review. There are 6 iMacs in the lobby, free to use and by becoming our loyalty member, you can enjoy free wifi and amongst other benefits. Best Regards, The Management Team
Very handy area, room was always cleanliness, breakfast was great.Genuine Hotels.com guest review
Response by Novotel Nathan Road Kowloon Hong Kong Dear Guest, Thank you for taking the time to post a review, we’re pleased to hear that the room, breakfast and location exceeded your expectations. We look forward to welcoming you back on your next visit and being of service to you once again. Kind Regards, The Management Team
one of the best locations in hong Kong, handy to great shopping and food. Staff were great, breakfasts a wide selection of good food, would use this hotel againGenuine Expedia guest review
Very enjoyable and relaxingGenuine Hotels.com guest review
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