All hotels in Salem, Oregon, United States of America
1 room, 2 adults
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3301 Market St Ne, Salem, OR, 97301, United States of America, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 319 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.0
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    3.5
4.0 / 5Excellent
"Salem"
Arrived very late at night. Check in was great. Room was clean and comfortable. Nice shower.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Dear Robert, We would like to thank you for taking the time to write a review for our hotel. The many amenities we offer, our front desk staff and the rooms we provide were able to meet your needs and we would be more than happy to welcome you back in the future! Thank you again! Cordially, Christina Haight Front Desk Supervisor
1 night romance trip Jan 4, 2015
Robert
US
2.0 / 5Fair
"Older Red Lion off I-5 Salem"
The staff are wonderful. Nice restaurant & lounge. Gym is very outdated; equipment not in good working order.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Della, Thank you for being our guest and provide us with feedback - we loved having you. Our Gym is on our list for improvements in this coming year. We look forward to your next visit. Best regards,
Other trip Jan 6, 2015
Della
US
4.0 / 5Excellent
"short time"
Only stayed 12 hours. Restaurant let us order food at 10 PM, even though it was their closing time. Waiter/bartender was friendly and funny. Let us stay in the bar till 11. Room quiet. Did not hear other people. Saw children coming from the swimming pool, looked like they had fun..
Genuine Expedia guest review
Response by Red Lion Hotel Salem
To our Valued guest, Every day our staff goes out of their way to provide the best experience possible to every one of our guests, when we are able to make a guests stay wonderful it's a great feeling! We want to thank you staying with us no matter the length of time and we wish to welcome you back next time you are in the Salem area! Thank you again! Cordially, Christina Haight Front Desk Supervisor
Other trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"Comfortable and Reasonable"
We stay here when in Salem visiting family for a clean comfortable stay at a reasonable price. They have a small indoor pool that the kids like, but I'd like to see them add spa tube even if it was a above ground type.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
To our Valued guest, Being in the hotel business we see many varieties of guests from business, to casual and my favorite is being able to visit with the families that stay with us. From my experience, it can be very difficult to travel with your family sometimes and we try to exceed your expectations and make sure that you feel like you're at home. The many amenities that are offered at our hotel make for a very nice stay! Thank you again and we hope to see you and your family in the future! Cordially, Christina Haight Front Desk Supervisor
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Solace in Salem"
A very kind desk agent met this exhausted traveler. Check in took less than 5 minutes and then I was snuggling into the delicious king-size bed. Room was clean and comfortable. Slept so well that I almost slept through check out time! Would stay here again.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Dear exhausted traveler, Thank you so much for taking the time to write a wonderful review for our hotel! We're very pleased to hear that you enjoyed every minute of your stay from the moment you checked in with our helpful desk agents to the very last minute at check-out time. We would love to welcome you back next time you are in the Salem area, we will definitely make sure that you're at home with us! Thank you again! Cordially, Christina Haight Front Desk Supervisor
1 night trip Dec 29, 2014
A Traveler
US
2.0 / 5Fair
"Small rooms. Breakfast not included"
Not near as nice as the Shilo across the street. Small rooms. No included breakfast at all. Very few outlets to plug to.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Guest, Thank you for your comments - Please do give us another try, we have a great selections of rooms and we're happy to provide a more spacious one upon request. And as for breakfast, be sure to book directly with us so that we may provide the best rate inclusive of breakfast. Regards,
Other trip Dec 31, 2014
Calvin and Bren
US
3.0 / 5Good
"Red Lion"
Overall nice hotel, bathrooms are relatively dark and the temperature controls made it difficult to get the room comfortable.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
To our valued guest, Thank you for taking the time to write a review for our hotel. Every chance we get we are constantly improving and every guest that writes a review helps us out a little more. I do want to apologize about the lack of room decor and lighting that you had experienced but we will take this feedback in to consideration when updating our hotel rooms. Thank you again! Cordially, Christina Haight Front Desk Supervisor
1 night family trip Dec 24, 2014
A Traveler
US
3.0 / 5Good
"Nice but....."
Very good except for sauna never getting hot enough & being woken up at 5:50 am by neighbors who let their kids run amok in their room & down the hall for a 1/2 hr. Pool was nice.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
To our valued guest, Thank you for the feedback for our property and the amenities that we offer. Our hotel has many rooms and we sell rooms to a large variety of guests, from families to business people and honeymooners to sports teams, which in turn can cause a variety of noise at many hours so I'm sorry that you had to experience this so early in the am. At this hotel, we do offer our large heated pool, fitness center that will be updated very soon and our dry sauna which you will want to give about 20 to 30 minutes for it to warm up since it's not a wet sauna that does not take a lot of time. Hope to see you again next time you are in the area and we'll make sure your stay is wonderful! Thank you! Cordially, Christina Haight Front Desk Supervisor
2 night family trip Dec 24, 2014
Mike
US
2.0 / 5Fair
"Not pet friendly room"
I asked for a pet friendly room for our small dog that travels with us. The room had dirty carpet, pet hair on a very old bedspread, ( not ours), and one of the oldest TV's I have seen in a long time. Not up to what other hotels offer when you travel with a pet. No place at all for the pets to go outside, just paved parking lot, and a mud pit. If you advertise that you are pet friendly, then you should be Pet Friendly.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Cody, Please accept our apologies for the lack of cleanliness - this is an area we strive at and regret missing the mark. We do in fact have a pet area and I am sorry that was not conveyed to you. Best regards,
Other trip Dec 29, 2014
Cody
US
4.0 / 5Excellent
"Good location for an overnight stop"
Room a little cramped, but very clean and good otherwise. Easy access to freeway. Good restaurants nearby as well as at hotel.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
To our valued guest, We would like to send a huge thank you your way for writing a wonderful review for our hotel! I'm glad that you were able to find such a great place to stop, and that we were able to provide you with easily accessible restaurants and travels. Next time you are in the area please come see us and we'll make sure you're stay is wonderful and any questions that you may have are answered! Thank you! Cordially, Christina Haight Front Desk Supervisor
1 night family trip Dec 22, 2014
Bruce
US
2.0 / 5Fair
"Outdated and Small"
The hotel rooms were outdated and very small. The bathroom must've been a handicap stall and had a plastic chair in the shower. The grout in the shower looked dingy.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Guest, We do in fact have a selection of different size rooms, we invite you to share your preferences at any time during your stay so that we can best meet your needs. Please accept our apologies for any inconvenience. Regards,
Other trip Dec 15, 2014
A Traveler
US
3.0 / 5Good
"Surprised"
Staff was friendly but when I opened my room I found someone already in that room. They did upgrade the next room.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Dear Tim, Needless to say, we're pretty embarrassed by the situation and sincerely apologize. Our human side shows up in the most unexpected ways sometimes.
1 night trip with friends Dec 9, 2014
Tim
US
4.0 / 5Excellent
"Work trip to Salem"
The staff were extraordinarily kind and helpful. I did feelthat the restaurant menu lacked a bit of options but the bartender made terriffic cocktails. It was quiet and pleasant. I did not care for the restroom/sink design nor for the cheap pillows and bedspread.
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Guest, Thank you for the feedback, we have already rolled out new menu options with greater selections - and introducing bedding packages that will provide enhanced comfort. Please be sure to give us another try.
Other trip Dec 6, 2014
Denise
US
4.0 / 5Excellent
"Taking a solo well deserved break"
It was real nice, except the alarm going off at 6 am, they had overlooked a wash rag from previous guest hanging on shower nozzle. And they had came in twice in 1 day switched out towels but didn't rinse the tub, the indoor pool was a little cold. This was on Thanksgiving which they closed restaraunt very early even for breakfast, but offered Thanksgiving Buffet but only with prior RSVP. Overall it was comfortable. Employee's were very nice which always can either help your/my stay or make it a regret. No real regret here!
Genuine Hotels.com guest review
2 night trip Nov 26, 2014
lisa l
US
4.0 / 5Excellent
"Nice stay during holiday..."
Staff were friendly, quick check in, clean room. Enjoyed a nice breakfast at the restaurant on property.
Genuine Hotels.com guest review
1 night romance trip Nov 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great price, great hotel!"
The woman at the front desk was friendly and very helpful. My husband and I were just passing through and wanted a hotel to take a swim and sleep in a comfy bed. We got what we wanted! Room was clean, quiet, and in the morning we enjoyed room service from the restaurant downstairs.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2014
Brittany
US
2.0 / 5Fair
"Oops, No heat & double charged."
No heat in conference rooms, double charged because their system went down.
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Murphy's Law was definitely at play during your stay and we're sincerely sorry for all of the mishaps. Our heating systems took a while to catch up during the extreme weather, we have now taken every step to avoid a repeat incident. Along the same line, our server crashed and maneuvering without computers these days is like driving blind folded. Thank you for your patience while we resolved these issues for you. Sincerely,
2 night business trip Nov 11, 2014
A Traveler
US
4.0 / 5Excellent
"Third stay at Hotel, this time with dogs"
My husband, our two dogs, and I stayed for two nights. The room was comfortable. The hotel staff was very dog friendly, and our beasts aren't little guys. They are 50 and 70 lbs. Having two elevators and a stair wall made it easy getting the dogs from our room and outside.
Genuine Expedia guest review
Other trip Nov 20, 2014
Heather
US
2.0 / 5Fair
"Old and worn out"
Room key didn't work. Room was size of a craker box. Had very old ammenities
Genuine Expedia guest review
Response by Red Lion Hotel Salem
Dear Traveler, I want to thank you for taking time out of your schedule to write a review for our hotel. Our hotel was built in the early 1970's, and back then hotels were not made like they are today. We are focusing on the things we can change such as TV's, bedding and many other amenities versus the things we can't change. Day by day we are working together to make our hotel better, and being able to hear opinions from a guest stand point helps us tremendously! Thank you again and we hope to welcome you back in the future! Cordially, Christina Haight Front Desk Supervisor
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Wear warm clothes if your there for a conference"
Was there for a conference. COOOOOOLLLLLD! No heat in conference rooms. Very cold day...I ended up using a blanket from my car. Hotel worked on the heat for 2 days...but never did they bring in a space heater or offer other rooms for use. FREEEEZZZZING
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Dear Deborah, Please accept our sincere apologies for the harsh cold you experience. Our systems had a hard time catching up with the extreme weather - this issues has now been addressed and should not a have a repeat incident. Best regards,
2 night business trip Nov 11, 2014
Deborah
US
4.0 / 5Excellent
"Comfortable Room"
The room was clean and comfortable. The doors were noisy. Overall good experience
Genuine Expedia guest review
Other trip Nov 3, 2014
Natalie
US
4.0 / 5Excellent
"Comfortable but not Impressive"
The Red Lion is good if you're a traveler just moving from town to town. The restaurant in the hotel was decent and the room service very quick. The rooms need updating though and smelled like they hadn't been cleaned or freshened lately. The building needs some interior renovation and it will shine.
Genuine Hotels.com guest review
1 night business trip Oct 18, 2014
A Traveler
US
4.0 / 5Excellent
"Convient location"
staff was wonderfully helpful and very welcoming, convenient to all tourist spots in Salem.
Genuine Hotels.com guest review
1 night romance trip Oct 7, 2014
A Traveler
US
3.0 / 5Good
"No breakfast"
If you book through a third party,they don't include breakfast. There are other hotels in the area for less which include a nice breakfast. There is a restaurant on site that serves breakfast, lunch and dinner that is at best, ok. Bring your own pillow if you don't like lunpy.
Genuine Expedia guest review
Other trip Oct 11, 2014
Monica
US
4.0 / 5Excellent
"Good place to stay if on business"
Nice place. Just off the freeway. Friendly staff, comfortable and clean room. Restaurant located on premises. I will stay here again if in the Salem area.
Genuine Hotels.com guest review
1 night business trip Sep 30, 2014
Randolph
US
3.0 / 5Good
We were greeted nicely and were checked in quickly despite the system being down. Besides the room being small for the king bed it was ok. Putting up a curtain in the sink bathroom area would be nice as not to wake others still sleeping. The restaurant service & food was great, and the coupon was a bonus. Like the Pet Friendly status.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
Overall great experience. The room was very clean and looked nice. The staff was very kind and aided a quick check in and check out. I would definitely recommend this hotel to others
Genuine Expedia guest review
Other trip Sep 24, 2014
A Traveler
US
2.0 / 5Fair
"Lacking ckeanliness"
We have stayed here on numerous occasions. I was ok with the old Tv's and the updated rooms, but when we checked into our room late, I went straight to bed waking up to find the blanket dirty from previous occupants. I was disgusted & called them to change out my bedding. Only to come back to a made bed with new sheets but same dirty blanket just turned around. Not sure if I will ever trust to stay here again. They did bring me up a clean blanket after calling and complaining,
Genuine Hotels.com guest review
2 night business trip Sep 16, 2014
A Traveler
US
3.0 / 5Good
"Perfectly acceptable"
Only stayed one night on a business trip. Staff was great - everyone friendly & helpful. The hotel desperately needs renovation. My room had several issues, mostly cosmetic, but it also had a bunch of little ants, which I didn't love :-) The food was adequate but pretty expensive for what you got.
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
Elizabeth
US
5.0 / 5Outstanding
One of the best hotels in Salem
Genuine Hotels.com guest review
1 night business trip Sep 17, 2014
Keith
US
4.0 / 5Excellent
"Central location to different family members"
It was enjoyable and the room was quiet.
Genuine Hotels.com guest review
2 night trip Sep 13, 2014
A Traveler
US
3.0 / 5Good
"Dissappointing"
Room was advertised as available for 5 people. Two beds with a rollaway bed. There didn't seem to be room for the rollaway bed, and when it was brought up we asked where it usually fits...The response was "I don't know" with a laugh. Then he suggested maybe right in front of the door...which would block any way to exit the room, in addition to making it extremely difficult to get to the bathroom. In addition, the pool area was not very clean...and had broken plastic chairs. The bed was very uncomfortable for us...but I know sometimes that is a personal preference.
Genuine Hotels.com guest review
1 night family trip Sep 13, 2014
Trayci
US
1.0 / 5Poor
"Don't Stay Here"
TV from the early 90s. Internet barely works. Just old and outdated all around.
Genuine Expedia guest review
Other trip Sep 12, 2014
A Traveler
US
3.0 / 5Good
"OK"
We stayed at a Red Lion in Redding, CA and were expecting similar accommodations. Although the room was much smaller and the lobby less impressive, which was poorly lit, the room was clean . The outside landscaping of the hotel looked like it was under renovation but saw two women shoveling dirt into a pickup from a large mound of dirt in front of the hotel. For the price, it was ok.
Genuine Expedia guest review
Other trip Sep 11, 2014
2travelers
US
4.0 / 5Excellent
"Enjoyed my second stay"
Everything ran smooth for the two days I was at the Red Lion. Check in easy. Room cleaned. Still wish they had a jacuzzi though.
Genuine Expedia guest review
Other trip Sep 10, 2014
Heather
US
4.0 / 5Excellent
"Oregon State Fair"
We live in Washington State and needed accommodations for Friday night. We planned to see Chris Young in concert and enjoy the fair. Our check in was a little slow, one employee was taking a reservation over the phone. The room was clean and comfortable. We enjoyed our stay.
Genuine Expedia guest review
Other trip Sep 2, 2014
Brian
US
5.0 / 5Outstanding
"Very freeway convenient."
Excellent all around.
Genuine Hotels.com guest review
1 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
"It's just a bed to sleep on"
Stayed here for a seminar, the staff had to be asked twice for coffee service, and I had to ask twice to have the men's room cleaned. Rooms are small but adequate. Restaurant is over priced and food is low quality, eat offsite at a nearby local diner.
Genuine Hotels.com guest review
1 night business trip Aug 26, 2014
Mike
US
3.0 / 5Good
"Easy stop when on the road"
Very comfortable room, and clean. Not expensive. Restaurant had good food with a fantastic chicken salad. Had planned to use the pool, but ended up being too tired, so can't comment there besides to say, they have a pool.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel stay"
I enjoyed my stay. The HUT shuttle from the airport drops you off at the front door of the hotel which after a very long day travelling was much needed as my companions and I were exhausted.
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
US
3.0 / 5Good
"A solid three star hotel"
It's convenient and decently affordable. The condition is average, don't expect anything over the top. Good for one or two nights max. The local area is kind of run down, but the locals don't bother you and are respectful.
Genuine Hotels.com guest review
1 night business trip Aug 16, 2014
A Traveler
US
3.0 / 5Good
"Nothing special"
The hotel was clean, but seemingly dated...Our room was small, however it was clean and the beds were comfortable.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2014
Chad
US
3.0 / 5Good
"Decent enough"
The staff was friendly and welcoming. My room was not made up when I went out. I came back and found out that who ever had been in charge had gone home sick and thus all the maids had to leave. They did someone up to take out my trash and make the bed, but only after I asked. Restaurant was fairly expensive for what you got. Location is near Highway 5 and that was convenient. Jacuzzi is now gone. They had to remove it. Pillows were too think for my liking-gave me a kink in my neck.
Genuine Expedia guest review
Other trip Aug 12, 2014
Heather
US
3.0 / 5Good
"Moving son to university"
Single woman traveling and they graciously upgraded my room from a queen to a king on the 4th floor at no additional expense. Willamette Grill was excellent. Not a surrounding area I would walk alone.
Genuine Hotels.com guest review
1 night business trip Aug 5, 2014
BC
US
4.0 / 5Excellent
"Not what I expect from Red Lion"
Staff was friendly and helpful in supplying ice which seems to be in short supply in the summer in Oregon. The restaurant was not high priced and the food was adequate. My only complaint was that the server should inform customers if an item is not available when the menu is given.
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to shopping... Great staff."
Enjoyed room service... Nice quiet stay. Close shopping... And great food.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
3.0 / 5Good
"No movies or Hot tub"
the room was clean. had a mini microwave and mini fridge. the air conditioner worked well. i was really disappointed in no pay per veiw movies and no hot tub. the two things we would have done for recreation when we were not with family. the bar a block away called Rocco's was really fun. we enjoyed playing pool and video poker. the bar tender Ben was very nice. he made dinner the first night we were in town.
Genuine Expedia guest review
Other trip Jul 27, 2014
Steve and Lois
US
4.0 / 5Excellent
This was a convenient location for me and the room was comfortable and clean. The rate was good.
Genuine Expedia guest review
Other trip Jul 23, 2014
Anne
US
4.0 / 5Excellent
"Nice place"
Nice place, left my iPhone charger figured they would have contacted me about but nothing yet. Will assume its lost forever.
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
Kelly
US
1.0 / 5Poor
For the price, extremely disappointed! There was a hole in our floor, that they covered w/carpet. A/C didn't work very well. I've never stayed at a Red Lion, and never will again
Genuine Hotels.com guest review
Response by Red Lion Hotel Salem
Thank you for taking the time to comment about your recent stay with us. We apologize for the temperature of your guest room and that is was so warm. We certainly understand why that would have an effect on the quality of your stay and I would like to assure you that this will be addressed with our engineering department. We value you as a guest and we are always looking for ways to enhance our guest experience. Thank you again for your feedback and we hope to have the opportunity to better serve you on your next visit. Kind Regards
3 night trip Jul 10, 2014
A Traveler
US
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