"Excellent outer London Hotel"
This is a perfect hotel for those commuting on the A1. A quiet location with easy access to central London via bus/tube. Service is always friendly, with the personal touch. Rooms are clean, well equipped with very comfortable beds. Breakfast is excellent - one of few hotels who cook a breakfast to order, rather than having to queue for an overcooked […] buffet! Read moreGenuine Hotels.com guest review
Enjoyed my stay. Excellent service!Genuine Hotels.com guest review
"Comfortable hotel in useful location"
Good value and nice breakfast, really well cooked, and extremely efficient service.Genuine Expedia guest review
"close for where we needed to do business"
clean comfortable room, a bit on the small side for an executive suiteGenuine Expedia guest review
We went to see 1D at Wembley Stadium and stayed at this beautiful hotel. We had a lovely stay.Genuine Expedia guest review
"Good staff but room condition poor."
As above-room condition below parr. Decorating and carpet around bathroom door not attached.Genuine Hotels.com guest review
"Good standard overall"
An enjoyable stayGenuine Hotels.com guest review
Very clean and comfortable, good amenities. Pleasant personnel.Genuine Hotels.com guest review
"Homey British-style hotel in the suburbs of London"
Visit The Claddagh Ring about a 4 min. walk from the hotel - it's pretty much the only pub still open in the area, unfortunately. It's a bit of a student pub as it's right by Middlesex University. The rooms were very quaint and nice, the bed was comfortable and all but the bathroom was just ok. The shower was a bit odd and the sink/counter space were […] not big enough. Nice clean hotel though, and the rooms were large. Read moreGenuine Expedia guest review
"Great hotel with lots of old fashoned charm"
We enjoyed our stay. The staff were friendly and very efficient and the breakfast was lovely.Genuine Hotels.com guest review
"bad sleep，bad bed sheet"
nice breakfast，nice shuttle car for free，dust in the bathroom surfaces，fake fire alarm happened more than once in an evening，bad quality of sheets！Genuine Expedia guest review
We used Hendon Hall as a base for a weekend away in London and we had tickets to an event at nearby Alexandra Palace. Access to central London via the northern line is very easy from Hendon Central tube, which is an easy 20 minute walk from the hotel. Alexandra Palace was only £10/15 mins in a cab, and the hotel staff were very helpful in providing […] printed directions/map to the station and they booked all our taxis for us throughout our stay. There were plenty of other nice touches, such as the note under our door in the morning telling us about local weather and traffic for that day - all in all the service was great. Our room was clean and comfortable and the location suited us really well - highly recommended! Read moreGenuine Hotels.com guest review
"nice hotel ,good location to visit london"
lovely room excellent staff great breakfast. car park was big enough.grounds were idea to sit outside for a drinkGenuine Expedia guest review
Lovely spacious room, very comfy beds, nice view of garden and large bathroom. Very helpful and welcoming staff. Room service for breakfast was late but when requesting a coffee after breakfast room had stopped service the staff were accomodating and fetched me one in a take away cup. Very happy with stay and service. Well recommended and would stay […] here again. Read moreGenuine Expedia guest review
"Best hotel I have stayed at in London"
Total class and fantastic value for money. Hotel excellent value for London Everything worked as it should.Genuine Expedia guest review
"Twenty five mins walk to the underground."
Quiet and a nice atmosphere. A hotel for relaxation. Dinner was beautiful. Break fasts were good lots to choose from. Only one small criticism more milk in the rooms although I am sure Had I rung room service I would have got some.Genuine Expedia guest review
Fab breakfast. Fantastic service. Decor a little tired but overall really good to be in such a strange licationGenuine Hotels.com guest review
Enjoyed the stay very much, however the shower in my room had no power for the first 2 mornings which was disappointing. It was fixed for my final morning. Also there was a problem with the breakfast on Monday morning, shortage of fruit etc. and service was slowish. This may have been caused by the overnight storm. However I would recommend it to my […] friends should they be visiting the area. Austin Savage Read moreGenuine Hotels.com guest review
"Good hotel in quiet location"
Good hotel with not too many grumbles. Bathwater took ages to run but otherwise room was nice clean, bright and pleasant enough. Food in the main restaurant was fairly expensive and OK but not amazing and the cooked food was served on cold plates (inexcusable in my view). Hotel staff were helpful. The hotel is located in a quiet cosmopolitan suburb […] of Hendon surrounded by nice houses and was very quiet. There is a 25 minute walk to the underground at Hendon Central but the hotel runs a free minibus service in the morning. Eating other than in the hotel is problematic unless you want fast food although there are a couple of pubs nearby that served food. Local fish and chips (Golden Plaice) was very good. Overall a good location for getting into the City if you don't mind the walking and lack of alternative dining facilities. Read moreGenuine Expedia guest review
"Great Hotel & even better value!"
Staff very friendly and helpful. Food much improved and for a hotel, good value. My wife and I have stayed at the Hendon Hall many times. The new owners have done a great job of refurbishing the place. If you prefer the suburbs to being Downtown, this is definitely the place to stay.Genuine Hotels.com guest review
"Not a 4 star hotel!"
The staff were very pleasant but obviously untrained. The bedroom was overcrowded with furniture and the quilt didn't fit the bedlinen. The pillows were hardly pillows. The toilet roll holder was large and overhung the toilet which was more than uncomfortable. The food was great, but the ambience of the "dining room" was not in keeping with the style […] of the hotel. Bland and over lit meaning a romantic meal was out of the question. Maybe if they gave the from some character and sensual lighting they would encourage more people to dine. I don't know if they were running out of food but the cheese platter went from nice sized chunks of cheese at the beginning of the week to slithers by the end of the week. There was no real help with our 6 cases in or out and no help to abstain a car to the airport. They really need a concierge service. It was a shame as the whole hotel has such potential but clearly they are in need of a complete overhaul and training. Read moreGenuine Expedia guest review
Could not fault anything in the hotel - very comfortable and clean, breakfast had excellent choice and quality. Staff helpful and attentive. Free parking appreciated. Excellent value for money. Wished we could have stayed longer.Genuine Hotels.com guest review
Good Hotel with charm and good service. Room was very comfortable and clean. Impressive building with a bit of history and nice garden. Breakfast more than adequate. A bit of a hike from the train station but 5mins by taxi for £5 (if you can get one). Hendon itself was not what I expected and didn't waste any time there but I used the hotel as it was […] fairly close to Wembley by bus (No 83). All in all I would definately stay here again and would recommend for a stopover or a few nights stay. Read moreGenuine Hotels.com guest review
"Very pleasant night"
This was a clean and comfortable hotel with very good service from the staff. It is a good mile's walk to the nearest tube station though.Genuine Hotels.com guest review
we had a lovely relaxing timeGenuine Hotels.com guest review
Helpful staff and room clean and comfortable What you would expect of this sort of hotel - at least the air conditioning worked wellGenuine Expedia guest review
Two events on separate days and the staff went to great lengths to help us. They really helped to make the occasions more special, and in such a beautiful venue!Genuine Expedia guest review
"If its hot, you will sleep better in your car"
It was a hot day air conditioning not working, room in the roof over 40 degrees, impossible to sleep, windows did not open more than 2 inches staff gave fans but temperature unbearable till 6 am I have Asma and felt as if i was suffocating staff refused to change my room. My sister was staying at same hotel but booked through hotels website her room […] was hot but on the ground floor so not like an oven i was attending my graduation next day after 7 years of study the day was ruined as I struggled to keep awake during ceremony due to almost no sleep night before in ridiculously hot room. restaurant service and food was excellent Read moreGenuine Expedia guest review
Lovely staff and a really nice experience, would really like to stay there again.Genuine Hotels.com guest review
"Boiling hot bedroom"
Lovely hotel...furnishings, gardens...but no air conditioning in room, unbearably hot which spoilt our stayGenuine Hotels.com guest review
"Living in the past"
I arrived on a Friday and found for the toilet to work you had to flush it 3 or 4 times they couldn't fix it until the Monday. The exhaust fan in the bathroom didn't work. I complained I couldn't get the A/conditioning to work, they said it would months before it worked in any of the rooms. You didn't need a wake up call as the first person to leave […] their accommodation when their front door shut your room liberated the same when the last person came home. I heard the people in the room next door every time they used the toilet and shower and could hear them talk in bed. The floor creaked as you walked on it. Breakfast started at 7.30am however if you came before 8.00am you didn't get bac on or eggs, one morning they forgot to bake the croissants. At the bar I bought lemon, lime and bitters and was charged 4 pound 20 pence. This place says London as it's location don't be fooled its about 3 stations from the end of the line and the hotel is a good 20 minute walk to the station. The don't have a courtesy car as they stated they didn't have a driver. The place is overpriced and no discount for the things that don't work I wouldn't staynthere again even if it was for free. Read moreGenuine Expedia guest review
General staff were friendly, however service could have been better as the hotel was not busy. Quality of food served in the restaurant was very poor. Rooms small but adequate. Hotel and garden could do with an update.Genuine Expedia guest review
"A hidden Gem"
What a fabulous hotel with a great history! The level of service was superb! The food was wonderful - its worth staying just to eat there! I will certainly be staying here at every opportunity The rooms are so comfortable and beautifully clean. I didn't want o leave a review as I want there to be rooms when I stay here again - and now I've told you […] all how fabulous it is I'm worried it will be fully booked! Read moreGenuine Hotels.com guest review
"Nice and not a corporate clone."
Hotel was very busy with a wedding and so I think we were a little unlucky and got a smaller room - everything OK though. Service was somewhat erratic when we had dinner in the hotel restaurant but the food was excellent. I checked out early and left my wife waiting at the hotel until around 4pm whilst I took care of some business. During that time […] the hotel staff were friendly and courteous toward my wife which was very much appreciated. Read moreGenuine Expedia guest review
We stayed for one night and it was lovely. The staff are very friendly and helpful, the Hotel itself is stunning and very well looked after and in a nice area with lots of things to do. Will definitely look to stay here againGenuine Expedia guest review
"excellent apart from service at breakfast ."
Excellent but hotel let down by very slow seating & extremely slow service at breakfast in dining room.Genuine Hotels.com guest review
Nice friendly hotel staff and interesting building. Only problem was the creaking floors, which woke my wife and I at around 4am with people walking around upstairs.Genuine Hotels.com guest review
"Great staff but hardly luxury"
Very good staff made a three day break here enjoyable but the hotel appears tired/dated and in need of refurbishment. Food in the restaurant is overpriced and not that great....there are better hotels in this group!Genuine Hotels.com guest review
"Comfy room but slow breakfast"
Very pleasant comfy room , but a dreadful breakfast experience in terms of speed it didn't seem to matter whether they had two or four staff the delay was the same for only handful of residents.Genuine Hotels.com guest review
"Lovely country-style hotel - in Hendon"
Well appointed hotel with small, extremely comfortable rooms, on the Copthall side of Hendon. Interesting history, too - it was where the victorious English World Cup team stayed on the eve of the final in 1966. Well worth paying for the cooked breakfast - ours was delicious.Genuine Hotels.com guest review
"Well priced, comfortable stay"
We chose this hotel as it was closest to the venue of a family event and the hotel did not disappoint at all. The breakfast was good (coffee a bit debatable), room a sufficient size, clean bathroom. Couldn't fault it for this price bracket for two people.Genuine Hotels.com guest review
Poor service at the bar for food & drinks on arrival, even though the hotel was extremely quiet. We waited at least 10 mins to get served & then about another 20 mins to receive our food, then another 10 mins for condiments to arrive to accompany our lunch. Some areas of the hotel were not very clean. We arrived back in our hotel room at approximately […] 11:30 pm & the room was very cold, I had to wrap myself in a towel off the heated towel rail in order to get warm. Very disappointing, after seeing the beautiful facade pictures of the hotel on the Internet, to arrive to find a large plastic sheet covering the front of the hotel. Disappointing on several levels. Read moreGenuine Expedia guest review
"good place where to stay"
it's a good place where to stay. the real drawback is that if you're planning to visit London it's a bit too far from tube. you can always walk to the tube though, it's not that far.Genuine Hotels.com guest review
We stayed at this hotel 4 years ago and were very satisfied. However this time we were disappointed. The physical condition of the hotel has deteriorated and it sorely needs maintenance. There was a sewerage smell in the corridor and our room. The toilet did not flush properly. There was a cracked window pane in our room. Staff were helpful and the […] breakfast was good Read moreGenuine Hotels.com guest review
Very disappointing.Very disappointing.Very disappointing.Very disappointing.Very disappointing.Genuine Expedia guest review
"Great choice for the northern suburbs"
My wife and I stayed at the Hendon Hall for 7 nights in August 2012. Let me preface this review by pointing out that the hotel is located in suburban Hendon and there is VERY little around here to see and do. The only reason we chose this hotel is that my wife's grandmother lives right next door it. The hotel was charming and despite our room being […] on the small side, it was very tastefully appointed and in top condition (which is all the more impressive considering how long the hotel has been around). The staff were very friendly and helpful. The quality of the food in the hotel's restaurant is wonderful and I definitely recommend having a meal there. My only complaint is that the housekeeping was fairly average, they did not replace used glasses, sheets, etc for the duration of our stay. Highly recommended for those visiting Hendon/Hampstead/Golder's Green... Read moreGenuine Hotels.com guest review
Really lovely hotel, very helpful staff. Our room was clean and comfortable. Will certainly recommend it to others and will stay there again.Genuine Hotels.com guest review
"Very quiet location, friendly and helpful staff"
The hotel appears to be undergoing renovation externally as the front of the building is wrapped in a facsimile of the hotel as it normally is. It's very cleverly done and I wasn't aware of any construction work (or noise) during my work week stay. My bedroom was excellent and the location itself very quiet indeed. On a couple of nights I had some […] noisy neighbours who had their TV so loud that the speaker was vibrating. The noise permeated but was easily cancelled out by me switching on the room ac. The breakfast offered is worth a rating all on its own. It was excellent. I never avail myself of the full English breakfast, preferring healthy fruit and muesli instead. Hendon Hall has all the bases covered though and the coffee is excellent too. The evening meals I had were served in the bar area (I didn't use the restaurant so cannot comment on their meals). The meals weren't all that great really. I found them oily in the main. Palatable but not exciting. It is quite a walk from the nearest tube station (Hendon Central on the Northern Line) but the hotel operates a complimentary shuttle service in the morning (it doesn't run in the evening though so you may have a 20 minute walk - take a small map and walk through the residential area - it's really rather nice). Overall, I'd certainly stay there again but I'd probably have my evening meals elsewhere. Read moreGenuine Expedia guest review
"Excellent, convenient for NW London."
My wife has already been in contact with the hotel manager over an issue and we are more than satisfied with the response. Hence the reason we did not score 5 across the board.Genuine Hotels.com guest review
"Excellent location, Quality hotel"
Staff very polite, food and service excellent. Easy to find and situated close to all amenitiesGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )