Nice friendly hotel staff and interesting building. Only problem was the creaking floors, which woke my wife and I at around 4am with people walking around upstairs.Genuine Hotels.com guest review
"Great staff but hardly luxury"
Very good staff made a three day break here enjoyable but the hotel appears tired/dated and in need of refurbishment. Food in the restaurant is overpriced and not that great....there are better hotels in this group!Genuine Hotels.com guest review
"Comfy room but slow breakfast"
Very pleasant comfy room , but a dreadful breakfast experience in terms of speed it didn't seem to matter whether they had two or four staff the delay was the same for only handful of residents.Genuine Hotels.com guest review
"Lovely country-style hotel - in Hendon"
Well appointed hotel with small, extremely comfortable rooms, on the Copthall side of Hendon. Interesting history, too - it was where the victorious English World Cup team stayed on the eve of the final in 1966. Well worth paying for the cooked breakfast - ours was delicious.Genuine Hotels.com guest review
"Well priced, comfortable stay"
We chose this hotel as it was closest to the venue of a family event and the hotel did not disappoint at all. The breakfast was good (coffee a bit debatable), room a sufficient size, clean bathroom. Couldn't fault it for this price bracket for two people.Genuine Hotels.com guest review
Poor service at the bar for food & drinks on arrival, even though the hotel was extremely quiet. We waited at least 10 mins to get served & then about another 20 mins to receive our food, then another 10 mins for condiments to arrive to accompany our lunch. Some areas of the hotel were not very clean. We arrived back in our hotel room at approximately […] 11:30 pm & the room was very cold, I had to wrap myself in a towel off the heated towel rail in order to get warm. Very disappointing, after seeing the beautiful facade pictures of the hotel on the Internet, to arrive to find a large plastic sheet covering the front of the hotel. Disappointing on several levels. Read moreGenuine Expedia guest review
"good place where to stay"
it's a good place where to stay. the real drawback is that if you're planning to visit London it's a bit too far from tube. you can always walk to the tube though, it's not that far.Genuine Hotels.com guest review
We stayed at this hotel 4 years ago and were very satisfied. However this time we were disappointed. The physical condition of the hotel has deteriorated and it sorely needs maintenance. There was a sewerage smell in the corridor and our room. The toilet did not flush properly. There was a cracked window pane in our room. Staff were helpful and the […] breakfast was good Read moreGenuine Hotels.com guest review
Very disappointing.Very disappointing.Very disappointing.Very disappointing.Very disappointing.Genuine Expedia guest review
"Great choice for the northern suburbs"
My wife and I stayed at the Hendon Hall for 7 nights in August 2012. Let me preface this review by pointing out that the hotel is located in suburban Hendon and there is VERY little around here to see and do. The only reason we chose this hotel is that my wife's grandmother lives right next door it. The hotel was charming and despite our room being […] on the small side, it was very tastefully appointed and in top condition (which is all the more impressive considering how long the hotel has been around). The staff were very friendly and helpful. The quality of the food in the hotel's restaurant is wonderful and I definitely recommend having a meal there. My only complaint is that the housekeeping was fairly average, they did not replace used glasses, sheets, etc for the duration of our stay. Highly recommended for those visiting Hendon/Hampstead/Golder's Green... Read moreGenuine Hotels.com guest review
Really lovely hotel, very helpful staff. Our room was clean and comfortable. Will certainly recommend it to others and will stay there again.Genuine Hotels.com guest review
"Very quiet location, friendly and helpful staff"
The hotel appears to be undergoing renovation externally as the front of the building is wrapped in a facsimile of the hotel as it normally is. It's very cleverly done and I wasn't aware of any construction work (or noise) during my work week stay. My bedroom was excellent and the location itself very quiet indeed. On a couple of nights I had some […] noisy neighbours who had their TV so loud that the speaker was vibrating. The noise permeated but was easily cancelled out by me switching on the room ac. The breakfast offered is worth a rating all on its own. It was excellent. I never avail myself of the full English breakfast, preferring healthy fruit and muesli instead. Hendon Hall has all the bases covered though and the coffee is excellent too. The evening meals I had were served in the bar area (I didn't use the restaurant so cannot comment on their meals). The meals weren't all that great really. I found them oily in the main. Palatable but not exciting. It is quite a walk from the nearest tube station (Hendon Central on the Northern Line) but the hotel operates a complimentary shuttle service in the morning (it doesn't run in the evening though so you may have a 20 minute walk - take a small map and walk through the residential area - it's really rather nice). Overall, I'd certainly stay there again but I'd probably have my evening meals elsewhere. Read moreGenuine Expedia guest review
"Excellent, convenient for NW London."
My wife has already been in contact with the hotel manager over an issue and we are more than satisfied with the response. Hence the reason we did not score 5 across the board.Genuine Hotels.com guest review
"Excellent location, Quality hotel"
Staff very polite, food and service excellent. Easy to find and situated close to all amenitiesGenuine Hotels.com guest review
Nice hotel very grand from the outside, lovely on inside although could do with a little updating but don't let that put you off. Member of staff very friendly and helpful. Lovely breakfast (room service was included in the price at no extra cost) Free shuttle bus to the tube station, this stops running around 5pm on a weekday. Room was a little small […] but OK for 1 nights stay. Read moreGenuine Expedia guest review
Expedia said we would have rooms with garden views, but both rooms had a view of the fence. One real problem, there were 3 of us at breakfast 2 of us were served our cooked breakfast ok but the other person for some unknow reason had to wait 20-30 mins even after informing staff several times, also the table had not been reset from the previous guest. […] Overall though very happy with hotel and would certainly stay again, staff were very helpful and friendly. Read moreGenuine Expedia guest review
Very pleasant staff. On arrival we were moved to a double room as we had been booked to a twin room. The move was perfect for us. The first room smelt of cigarette smoke so we were pleased. The food was lovely. As it was Easter break my son went on an egg hunt which was his 'high light' for the visit to London. The exterior of the hotel needs an uplift […] which was not a problem as such. I would recommend the hotel. Read moreGenuine Expedia guest review
"Superb experience for a London hotel"
I can't compliment the staff of the hotel enough for making us feel welcome and answering the questions that we had. The room was a little small but was very comfortable, had an iron, a decent hairdryer, excellent refreshments and good tv. The breakfast choices were superb and the garden was an added bonus as somewhere to sit in and to enjoy the (amazingly […] for this time of year!) sun. Access to the hotel is best with a car I'd guess (no nearby tube stops) Read moreGenuine Expedia guest review
"hendon hall hotel"
very helpfull staff shuttle car supplied to and from tube station until about 6 or 7 pm we had breakfast in bed on both days and was very good would recommend very handy for london and no hassle at allGenuine Expedia guest review
Our room was very small but the service was excellent. Included option to order breakfast in bed at time of our choice. The location was ideal for us being just off the A1. The hotel grounds were very scenic but interupted by a local estate. Highly recommended!Genuine Hotels.com guest review
This hotel has free parking which is a bonus. Have stayed here many times over the last 10 years, the decor hasn't changed in that time and is looking shabby in places. The rooms are comfortable and have good en suite facilities. Breakfasts are good and the service has improved recently.Genuine Hotels.com guest review
"Hotel in Hendon, London"
Very nice hotel in a very old manor house. Very friendly staff and lovely food. Would stay again. Close to my place of work. Will recommend.Genuine Hotels.com guest review
"Place was lovely...service needs bit of work!"
Hotel itself was set in lovely area and was of a high standard of cleanliness. Decor was beautiful too. Rooms were comfortable,bathroom could be updated. Service in restaurant is what let hotel down.First morning waited one hour to order as did many other customers.In evening restaurant food was nice but again a bit of a delay getting menus etc.Genuine Hotels.com guest review
Lovely warm inviting place the staff were wondreful could not fault them in any way the surroundings were lovely.Genuine Expedia guest review
"A beautiful hotel at a very reasonable price"
We stayed at the Hendon Hall Hotel in Ashley Lane, North London for 5 days this November. The hotel is beautiful, clean and very well kept; in serene surroundings and only a short drive away from Central London. The hotel provides free parking as well as free wifi everywhere in the hotel, including in the room. The complimentary breakfast is hot and […] the spread makes it possible for you to choose anything you can think of in an English Breakfast. Best of all you can have it in your room! Laura at the reception (and everyone else too) was very helpful and friendly. Our flight landed very early and they managed to give us one of our rooms on arrival, well before the 3 pm check-in. I would certainly stay there again - and I do recommend this hotel:-) Read moreGenuine Hotels.com guest review
"Food and Drink too expensive"
When you consider this hotel is 10 miles out of London it is still charging Cebtral London Prices. A large glass of wine and a coke cost £10. Meals are about £40 per head with dne drink, and when we enquired to extend our stay by one night for personal reasons no offer was made to us only the standard rate.The Hotel was cold during our stay with the […] public rooms at a shiver temperature. Our room despite our best efforts remained cold Read moreGenuine Hotels.com guest review
Easy to find,Very quiet and welcoming,staff were very polite and helpful,rooms comfortable,bed was very comfortable.Food could have been hotter and quicker but I believe the chef never turned up!! to be fair.Its 20mins to the nearest underground walking or £5 by taxi .A very comfortable and friendly 2 days had.Not forgetting the Fantastic history and […] paintings around the place.Used to be a girls school centurys ago.worth a visit. Read moreGenuine Expedia guest review
"Good quality hotel and service"
Good location - buses to Golders Green Tube go about every 12 mins Easy access from M1/A1. Quiet location. Good car park; Rooms spacious; very good restaurant; excellent cooked breakfast. Staff very helpful; quick check in/check out. Based in 18C building, tastefully turned into a 4* hotel. Highly recommended - good value for moneyGenuine Expedia guest review
"Hendon Hall Hotel"
Really nice hotel, nicely furnished quiet rooms. Interesting furniture around the building. Great free parking. Good service at reception. The only area to let the stay down was breakfast service. I was seated by the greeter, but there was no explanation of how breakfast works at Hendon Hall. Cold food is on the buffet, but hot food is cooked to order. […] Other guests who arrived after me were served before me. I asked for coffee as soon as I sat down, but it never arrived. As I stood up to leave, I was asked if I had ordered coffee, I said that they had taken too long and that I had to leave, the response was Oh. There were loads of staff around the breakfast room and they were not busy. This has stained my otherwise great opinion of the hotel. Read moreGenuine Hotels.com guest review
Helpful staff, friendly atmosphere, excellent breakfast.Genuine Hotels.com guest review
"Surprisingly good hotel"
We booked this hotel because it is in walking distance of our family that we wanted to visit a few times during our stay. And didn't expect it to be a great hotel. But we where positively surprised! The staff was very friendly, the room was clean and the bed was comfortable. We had a decent breakfast every morning in the hotel at no extra charge. The […] only thing we did not like was the smell in the room after we turned on the airconditioner. Read moreGenuine Hotels.com guest review
"We really like this hotel"
Really like this hotel and stayed here many times. xxxGenuine Hotels.com guest review
Séjour agréable. Les lits sont confortables et le personnel est aimable. Le petit déjeuner est copieux. Le seul bémol est que l'hôtel se trouve éloigné du centre de Londres. Il faut prendre le métro puis le bus (arrêt devant l'hôtel) pour s'y rendre.Genuine Hotels.com guest review
"Pleasant stay, professional staff; poor bar food"
Very classy building, and very service-minded and polite staff. The room was nice, good quality bed, and with all the usual features one might require. One complaint regarding the room; the toilet did not flush enough water, so one had to flush several times to empty the bowl. I did hear another guest complaining of the same, and the hotel management […] sending someone to fix it, but could not myself be bothered with the effort of reporting it in. I didn't have dinner in the sit-down restaurant, but I ate in the bar twice. The bar food there was so-so; the burger was good, but the penne pasta was entirely tasteless and drenched in several deciliters of oil, with the promised pesto entirely missing. On the whole: if you eat elsewhere, you'll probably be satisfied with the stay; the building and furnishings are very pretty and the staff great. Read moreGenuine Hotels.com guest review
"Good old England zu fairem Preis"
sehr schönes Hotel im Norden von London, bestens geeignet für Stadterkundundungen von London, abseits vom Trubel zum Erholen wenn man vom Sigthseeing müde ist, schöne Zimmer, alles sauber, gutes Frühstück (English + Continental), Angestellten alle sehr nett,Genuine Expedia guest review
Spenderade en natt på Hendon Hall, som är ett trevligt hotell och som har det man behöver för att spendera en natt borta.Genuine Hotels.com guest review
"A very nice pleasant stay"
I stayed for one night and had a very pleasant stay. Very friendly and serviceminded staff. Overall I am very satisfied.Genuine Hotels.com guest review
"En ældre lidt slidt "dame" trænger til investering"
Hotellet ligger i en gammel fin bygning og gør sit bedste for at opretholde en fornuftig standard, men bygningens alder og stand viser en tydelig mangel på vedligeholdelse. Aircon var i stykker så vi måtte bytte værelse, ingen af havemøblerne i den dejlige park var rengjorte. Personalet var stille og diskrete og fungerede fornuftigt.Genuine Hotels.com guest review
"Ok for 1 natt"
brukte hotellet 1 natt, hotellet var rent og service innstilte arbeidere. ubehagelig seng og manglende aircondition var et stort minus for megGenuine Hotels.com guest review
アンティークな感じを残してリニューアルされたところがとても良い、また庭があるのが良い、ほっとする。レストランの料理は美味しかったし、サービスが明るくとてもよかった。Genuine Hotels.com guest review
今まで、3度利用しています。 朝食がおいしく、少し狭くはありますが、快適に過ごせます。 朝食はレストランとルームサービスが選択でき、メニューも指定したものを調理して出してくれるホットプレートとフルーツなどはブッフェ形式のものもあります。 ただ、GoldersGreenからバス240を15分程度乗るので、少々不便です。Genuine Expedia guest review
Le personnel à la reception sont magnifiques aussi les filles au petit déjeuner sont d'une amabilité, seule point - les oreillers, durs et pas très confortablesGenuine Hotels.com guest review
昨年初めて利用し、朝食が気に入ったので、今回は2度目で5連泊しました。 到着初日の部屋は2室を室内ドアで仕切ったうちの1室で、室内ドアは施錠されているのですが、テレビや生活音が丸聞こえで、こちらも気を使う旨をレセプションにに伝え、2日目以降部屋を変えてもらいました。 2日目以降の部屋は静かで快適に過ごすことが出来ました。古い建物ということもあり、廊下等の軋む音は聞こえてきますが…。 私が大変気に入っているのは朝食です。 イングリッシュブレックファーストやコンチネンタル、その他のメニューも選択自由で注文後調理してくれます。その他にもフルーツなどはビュッフェテーブルにあり、朝から大満足です。 ダイニングルームでもルームサービスでも無料です。 この価格のホテルにしては、かなりいいホテルだと思い […] ます。 ホテルとBBの間のような感じなので、イギリスへ行かれたことの無い方には、イギリス感が満載なのでオススメします。 Read moreGenuine Expedia guest review
"Für britische Verhältnisse super"
Sehr schönes Hotel in angenehmer und ruhiger Lage. Die Zimmer sind für britische Verhältnisse riesig und luxuriös. Das Frühstück ist recht gut und das Personal sehr freundlich.Genuine Hotels.com guest review
"Charming and comfortable"
We were just staying one night, and got pleasantly surprised. Sort of expected a bit worn out old hotel, but the redecoration was nice, classy finish, clean and relatively spacious rooms. Wonderful atmosphere, charming check-in, and "personal" driver instead of taxi when we were leaving. We wanted an easy meal, also for the younger family members, so […] the a la carte meny was a bit "over the top" for us. Since there were almost no people inthe restaurant, we would have been extra pleased if we could order from the snack-menu, and still eat in the restaurant. Now we sat in the bar, with small and low tables, ok food, but not perfect dinner arrangements. The location of the hotel don't make it easy to go outside to find a restaurant. Breakfast buffet was excellente, and there was no extra charge for ordering from the breakfast menu. We will definitively choose this hotel the next time we are in the area, and look up other Hand picked hotels elsewhere. Read moreGenuine Hotels.com guest review
"sehr nettes Hotel am Stadtrand von London"
Hotel kann man nur weiter empfehlen, einzig die Zimmer duerften etwas groesser seinGenuine Hotels.com guest review
"à conseiller sans réserves"
hotel un peu excentré, dans un petit manoir joliment rénové, cadre agréable, personnel attentif ; le petit déjeuner est plantureux,et la cuisine absolument remarquable, il faut y dîner au moins une fois! la station de métro est un peu loin pour y aller à pied, mais on trouve des "mini-cabs"facilement.Genuine Expedia guest review
"Great Hotel bringing car to London"
The hotel is just off the M1 if you are coming from the north. Easy to find, free car parking. The tube is a good 20 minute walk, we took a taxi back,it cost 6 pounds. The hotel is very quiet and relaxing. restaurant a bit pricey but the breakfast very good. The staff were all very friendly and helpfulGenuine Hotels.com guest review
"hotel parfait pour un voyage d agrement"
tres bien il vaut ses étoiles le petit dejeuner est parfait il y a une carte surtout goutez les crepes au caramel la carte est incluse dans le petit déjeuner.Genuine Hotels.com guest review
Petit hôtel un peu éloigné du centre de Londres dans un quartier calme. Il faut compter une heure pour se rendre au centre en transport en commun (bus et tube). La chambre double est petite et le personnel pas toujours souriant, et si on les croise dans l'enceinte de l'hôtel, ils ne font même pas des efforts pour vous saluer ou au moins un petit sourire. […] Le petit déjeuner est bien globalement, mais si on demande un petit déjeuner à la anglaise, il faut payer un supplément. Read moreGenuine Hotels.com guest review
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