"Good location and service, but no Climate Control"
Although this hotel was reasonably priced, conveniently located, and had an extremely helpful staff, it had one HUGE drawback: according to the Hotel.com info at the time, all the rooms had climate control. If so, a fan and open window constitute climate control. In order to keep the room cool we had to leave the window open at night with the fan right […] in the window. It kept the room cool, but let in LOTS of noise, light in the morning (starting at 5 AM), and cigarette smoke from smokers below. If you can put up with these annoyances then this is a good hotel for you. If not, I would look elsewhere, as we will do on our next trip to Vienna. Read moreGenuine Hotels.com guest review
"nice hotel, well located, some rooms with old TV's"
good service, beautiful building, nice trend decoration but shold be updated, getting a bit old.Genuine Expedia guest review
"best match for vienna"
if you want vienna you want this hotel. its walking distance to evething you want to see in vienna and it looks like a palace.Genuine Expedia guest review
"OK as a business hotel"
Would not recommend for leisure stay. But ok as a business hotel. No real amenities. Our stay was very average.Genuine Hotels.com guest review
I don't think this is a 4 star hotel. when I check out, the girl charged me 160.00 € more, the breakfast, that you pay for 15.00 € is poor, and not good. I did not like any thing in this unclean and old hotelGenuine Expedia guest review
Great location staff very helpful. Great price!!!Genuine Hotels.com guest review
"Nice small room-good location"
The service was great the people at the front desk were friendly and ready to help...the rooms are kind of small but clean and comfortable...parking was not much of an issue, specially if you are on the weekend...was close enough to most of the attractions and the area was nice, close to the park..very quite at night.Genuine Hotels.com guest review
"Good location and customer service"
If you're stay just a few blocks off the Ring on a safe and quiet block, you'd do well to book at this hotel. While not overly fancy, who spends much time in the hotel when you are in Vienna anyway? More importantly, the front desk staff are most responsive, acting as receptionists, bellman, bartendars, baristas and tour guides all rolled into one. […] Midway through my visit, I realized I was not happy with my room and, without hesitation, my things were relocated to another room while I was out touring. It's located behind the Rathaus and the University of Vienna, near the Sigmund Freud Museum and a nice restaurant area. You can walk to the Ring in under 5 minutes and catch the trams to many locations. It's also near a subway (U) stop. Read moreGenuine Expedia guest review
"beautiful building outside bad service inside"
Not welcoming. Smells peculiar. Staff not friendly and they won't take a step to make you feel welcome. Expensive and cost does not match its four star rating. Prefer orivate boutique hitels anytime. Room service advertised doesn't exist. Expensive breakfast. Go to Votiv restaurant around the corner..great food great prices. Will not return to this […] hotel and will not recommended to anyone. Bad choice based on not accurate reviews. Read moreGenuine Hotels.com guest review
"For money they charge it could be better"
Convinient location if you don't mind a 10 minutes walk. Room was clean but room-service next day arrived only around 4 PM and we ended up sending them back and just taking the towels. Staff is polite. Breakfast is good but becomes a little slow at rush hour in the morning. My family was vacationing but I needed to work and internet was not 100% with […] a few interruptions. I would rate this hotel as excellent if it would have cost half of the money they charged but for 172Euro a night it deserves 3 out of 5 in my opinion. Read moreGenuine Hotels.com guest review
It was a lovely hotel and in a nice location. However, you had to take the metro to get to it, but it wasn't a tough ride. The breakfast was very good and the service overall was great.Genuine Hotels.com guest review
"Location, location, location"
This hotel has a great location near the Rathaus and many of the sights of Vienna, but it has the smallest hotel room I have ever seen. Staff helpfulness depended upon who was at the desk. Breakfast was good if somewhat pricey--but reasonable for Vienna. The hotel offered good value for the price. Note: skip the hop-on, hop-off bus tour as the hotel […] is walkable to nearly all the sights on the tour, and the tour is guided by audio-tape--and very shallow information. Read moreGenuine Hotels.com guest review
"High quality, high class hotel"
Very high quality. The breakfast is excellent! It is worth for 15 euro per person.We will recommend others to stay here for sure whey visit Vienna!Genuine Hotels.com guest review
Great hotel! Clean rooms and very nice and friendly staff.Genuine Expedia guest review
"Amazing location / beautiful hotel"
The hotel is situated extremely close to everything. There are cafes, restaurants, markets, tourist attractions, etc. all within a very very short walk. The lobby and rooms were very clean and the staff was super helpful with any questions we had regarding the area. If I had to come up with something slightly negative, I'd say that the hotel bar could […] use some additional selection (they have about 7 varieties of liquor). I'd recommend this hotel to anyone traveling in the area. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Staff was friendly and helpful. Breakfast was very good.Genuine Hotels.com guest review
Breakfast price was extra and it costs app. 30% of the room price !?Genuine Expedia guest review
Nice hotel - spotless room, modern bathroom, helpful staff. Unfortunately, WIFI very slow. Otherwise great.Genuine Hotels.com guest review
"An enjoyable experience."
Rooms were big and spacious. Staff was friendly and very helpful. I would stay there again. Breakfast had many good offerings.Genuine Hotels.com guest review
The hotel is conveniently located near the Rathouse and close to the Christmas Markets. the staff was friendly and helpful but the room was tiny and barely comfortable.Genuine Hotels.com guest review
"Convenient Austrian Practicality"
I had one of the "basic" rooms. It was comfortable and clean. The hotel clearly spells out the levels of amenities and their corresponding prices. I like that up front clarity. The breakfast, while not included in my price, was good, with a wide selection of choices.Genuine Hotels.com guest review
Great location, friendly front desk. Clean and spacious room comfortably accommodated three adults.Genuine Hotels.com guest review
"Best location for the price"
Location is amazing, the room is good and for the price is a great choice! If I ever go back to Vienna I will stay at this hotel again. Great staff.Genuine Expedia guest review
"Great location and Experience"
Great hotel. In particular, location. It's close to everything a new to Vienna tourist will need to see. Conviniently located close to the metro and walking distance to the center this hotel is reasonably priced and clean. Highly recommend.Genuine Expedia guest review
"Not the worst, not the best."
Not the worst, not the best hotel. Good breakfasts, but quite pricey. Tiny room size made it difficult to get comfortable. Location was further city center than I had expected, but close to public transportation.Genuine Expedia guest review
"Perfect location and clean!"
for the price you pay and the location of the Hotel is the best place to stay, additionally the staff is very friendly and the hotel is very clean!Genuine Expedia guest review
"met my needs"
the folks at the front desk were very helpful. the hotel is pretty bare boned but met my needs. The breakfast was a disappointment, the food was mediocre and the dining room was inadequately staffed.Genuine Expedia guest review
5 star experience!Genuine Hotels.com guest review
Easy to walk into historic district, the subway,small grocery store pharmacy,,resturants. Laundry service was very expensive but well done. Hotel staff very friendly and helpful. we would stay there again even though our room was smallGenuine Hotels.com guest review
"Very good location"
Location was great. Close to public transportation and most of the sightseeing sites. The only issue was the shower. Water always poured on the floor and we had to dry it up. Hotel staff very nice and professional. Room was too warm but it was always very clean.Genuine Hotels.com guest review
Everything was fine. There were no glitches and the Rauthaus location is a great location.Genuine Hotels.com guest review
"Small rooms, but great for the price"
The hotel has a great location, very close to several great sites (Rathaus, Votive Church). Within walking distance of the tram, subway, cafes, parks. The rooms are small, however very clean and a good value.Genuine Hotels.com guest review
"Small but adequate"
Location is great for 2 metro stations. Since this is in business district it's really quiet on the weekend. Hotel rooms are very small and there's stairs in the room which isn't great in the middle of the night. There wasn't an elevator to our rooms either. The staff works tirelessly manning the desk and the tiny bar, and they do it with a smile daily. […] If you're looking for any sort of night life from your hotel, this is not the hotel for you. The best thing about our stay was the free room for staying 4 nights. Read moreGenuine Hotels.com guest review
"quiet but close to everything"
A few blocks from the Ring, right next to the Rathaus Park, on a quiet side street, this was a perfect location for us. The desk service was very helpful, the room service fine. Our only mild complaint was that we had to restart the free wireless internet service after we had put our laptop to sleep. We would happily stay here next time.Genuine Hotels.com guest review
Compared to other hotels we have stayed in during this European vacation, Trend was definitely the nicest. Thanks to a fantastic last-minute deal through Hotels.com, we got a palatial-sized room in a hotel that would normally be beyond our price range. The location was convenient, near tram and subway stops, and within walking distance to the university, […] Hofberg, and best of all Cafe Landtmann. Next time in Vienna, even without a special deal, we will splurge and stay here. Read moreGenuine Hotels.com guest review
"Excellent location, away from noise."
Excellent hotel, very quiet location, very clean and modern rooms, close to public transportation (tram, U bahn), easy access to major sights, a block away from the beautiful Rathaus and its adjacent park. Complimentary wired internet access is great! Breakfast not included (EU$15), though.Genuine Expedia guest review
"Good but rooms are small"
I have stayed here 4 times. Smaller room than ever this time. Not adequate for two people. No a/c so it was hot but bearable. Good breakfast. Courteous staff. Convenient and quiet.Genuine Hotels.com guest review
"modern amenities in historic building"
This is a nicely updated hotel with modern amenities. Because it is located in a historic building, however, only the 6th floor has any kind of air conditioning, a problem if you are here during hot summer months.Genuine Expedia guest review
"Lights and darkness"
Very good position, near the city centre. Unfortunately the room was noisy and hot, since no air condition was available and windows had to be kept open More, it was small; Qeen bed was near the wall and accessible only from one side.Genuine Expedia guest review
This hotel is conveniently located a five minute walk to the Rathaus U stop, Parliament, and Rathuas park. It's pretty basic, pretty clean. Breakfast is not included, although it did look like a decent buffet but not for 15€.Genuine Hotels.com guest review
Great location and staff, but expensive breakfast.Genuine Hotels.com guest review
Very clean rooms; excellent location; great place to leave your car right outside the hotel for a daily charge; The only minus was the lack of air conditioning;Genuine Expedia guest review
The staff was very courteous and most helpful. Everyone's English was excellent (of course shaming us Americans). The location was wonderful -- 2 blocks from the Film and Food Festival and close to many sights as well as transportation. The breakfast was incredible -- no lunch needed. Price was very reasonable. Highly recommend it.Genuine Hotels.com guest review
No one will say hi when u enter the hotel, the staff of the hotel wasnt helpfully at all... Huge disappointmentGenuine Expedia guest review
*rooms too small, even for european standards *bathroom was renovated but the overall maintenance of hotel was poor *made a reservation for a room with air-conditioning, however when we arrived they gave us a room without one. Only rooms on the sixth floor have air-conditioning but very poor maintained cause the filters were smelly. *other guests had […] the same problem. The hotel is advertised with airconditioning while it is not able to offer one. *location was great! Read moreGenuine Hotels.com guest review
"No Air Conditioning"
Air conditioning was not included as an amenity, but Vienna was unusually hot. The hotel's solution was one small oscillating fan. Only one window in the room, which opened on an inclosed courtyard and didn't bring any breeze into the room at all. When asked for an additional fan, was told they couldn't until the following day, but the extra fan never […] showed up. it was ridiculously hot in the hotel and especially the room. Read moreGenuine Hotels.com guest review
"Excellent staff and breakfast."
Loved the location, loved the staff, excellent breakfast, but no AC:(Genuine Hotels.com guest review
"One night stay"
The room was small but ok for one night. Room was clean, but needs some updates. Safe neighborhood and close to city hall (rathaus). The staff wasn't too helpful, they actually forgot to check me in (after I was already in the hotel) and they cancelled my reservation as a result.Genuine Hotels.com guest review
"Great location, terrible staff"
The location was great and the room was cozy enough-- items went missing from our room during the day and there is no air conditioning. The showers are wonderful!Genuine Hotels.com guest review
"AC is not in all the rooms"
Do not book this hotel if you expect AC in your room. There's maybe 6-9 rooms with AC and there is a waiting list for it. Location, service, and cleanliness were great. We had three rooms and I was only able to finally get one AC room at the last day after repeatedly checking and talking to the receptionist. She reluctantly gave me one.Genuine Hotels.com guest review
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