Nice hotel - spotless room, modern bathroom, helpful staff. Unfortunately, WIFI very slow. Otherwise great.Genuine Hotels.com guest review
"An enjoyable experience."
Rooms were big and spacious. Staff was friendly and very helpful. I would stay there again. Breakfast had many good offerings.Genuine Hotels.com guest review
The hotel is conveniently located near the Rathouse and close to the Christmas Markets. the staff was friendly and helpful but the room was tiny and barely comfortable.Genuine Hotels.com guest review
"Convenient Austrian Practicality"
I had one of the "basic" rooms. It was comfortable and clean. The hotel clearly spells out the levels of amenities and their corresponding prices. I like that up front clarity. The breakfast, while not included in my price, was good, with a wide selection of choices.Genuine Hotels.com guest review
Great location, friendly front desk. Clean and spacious room comfortably accommodated three adults.Genuine Hotels.com guest review
"Best location for the price"
Location is amazing, the room is good and for the price is a great choice! If I ever go back to Vienna I will stay at this hotel again. Great staff.Genuine Expedia guest review
"Great location and Experience"
Great hotel. In particular, location. It's close to everything a new to Vienna tourist will need to see. Conviniently located close to the metro and walking distance to the center this hotel is reasonably priced and clean. Highly recommend.Genuine Expedia guest review
"Not the worst, not the best."
Not the worst, not the best hotel. Good breakfasts, but quite pricey. Tiny room size made it difficult to get comfortable. Location was further city center than I had expected, but close to public transportation.Genuine Expedia guest review
"Perfect location and clean!"
for the price you pay and the location of the Hotel is the best place to stay, additionally the staff is very friendly and the hotel is very clean!Genuine Expedia guest review
"met my needs"
the folks at the front desk were very helpful. the hotel is pretty bare boned but met my needs. The breakfast was a disappointment, the food was mediocre and the dining room was inadequately staffed.Genuine Expedia guest review
5 star experience!Genuine Hotels.com guest review
Easy to walk into historic district, the subway,small grocery store pharmacy,,resturants. Laundry service was very expensive but well done. Hotel staff very friendly and helpful. we would stay there again even though our room was smallGenuine Hotels.com guest review
"Very good location"
Location was great. Close to public transportation and most of the sightseeing sites. The only issue was the shower. Water always poured on the floor and we had to dry it up. Hotel staff very nice and professional. Room was too warm but it was always very clean.Genuine Hotels.com guest review
Everything was fine. There were no glitches and the Rauthaus location is a great location.Genuine Hotels.com guest review
"Small rooms, but great for the price"
The hotel has a great location, very close to several great sites (Rathaus, Votive Church). Within walking distance of the tram, subway, cafes, parks. The rooms are small, however very clean and a good value.Genuine Hotels.com guest review
"Small but adequate"
Location is great for 2 metro stations. Since this is in business district it's really quiet on the weekend. Hotel rooms are very small and there's stairs in the room which isn't great in the middle of the night. There wasn't an elevator to our rooms either. The staff works tirelessly manning the desk and the tiny bar, and they do it with a smile daily. […] If you're looking for any sort of night life from your hotel, this is not the hotel for you. The best thing about our stay was the free room for staying 4 nights. Read moreGenuine Hotels.com guest review
"quiet but close to everything"
A few blocks from the Ring, right next to the Rathaus Park, on a quiet side street, this was a perfect location for us. The desk service was very helpful, the room service fine. Our only mild complaint was that we had to restart the free wireless internet service after we had put our laptop to sleep. We would happily stay here next time.Genuine Hotels.com guest review
Compared to other hotels we have stayed in during this European vacation, Trend was definitely the nicest. Thanks to a fantastic last-minute deal through Hotels.com, we got a palatial-sized room in a hotel that would normally be beyond our price range. The location was convenient, near tram and subway stops, and within walking distance to the university, […] Hofberg, and best of all Cafe Landtmann. Next time in Vienna, even without a special deal, we will splurge and stay here. Read moreGenuine Hotels.com guest review
"Excellent location, away from noise."
Excellent hotel, very quiet location, very clean and modern rooms, close to public transportation (tram, U bahn), easy access to major sights, a block away from the beautiful Rathaus and its adjacent park. Complimentary wired internet access is great! Breakfast not included (EU$15), though.Genuine Expedia guest review
"Good but rooms are small"
I have stayed here 4 times. Smaller room than ever this time. Not adequate for two people. No a/c so it was hot but bearable. Good breakfast. Courteous staff. Convenient and quiet.Genuine Hotels.com guest review
"modern amenities in historic building"
This is a nicely updated hotel with modern amenities. Because it is located in a historic building, however, only the 6th floor has any kind of air conditioning, a problem if you are here during hot summer months.Genuine Expedia guest review
"Lights and darkness"
Very good position, near the city centre. Unfortunately the room was noisy and hot, since no air condition was available and windows had to be kept open More, it was small; Qeen bed was near the wall and accessible only from one side.Genuine Expedia guest review
This hotel is conveniently located a five minute walk to the Rathaus U stop, Parliament, and Rathuas park. It's pretty basic, pretty clean. Breakfast is not included, although it did look like a decent buffet but not for 15€.Genuine Hotels.com guest review
Great location and staff, but expensive breakfast.Genuine Hotels.com guest review
Very clean rooms; excellent location; great place to leave your car right outside the hotel for a daily charge; The only minus was the lack of air conditioning;Genuine Expedia guest review
The staff was very courteous and most helpful. Everyone's English was excellent (of course shaming us Americans). The location was wonderful -- 2 blocks from the Film and Food Festival and close to many sights as well as transportation. The breakfast was incredible -- no lunch needed. Price was very reasonable. Highly recommend it.Genuine Hotels.com guest review
No one will say hi when u enter the hotel, the staff of the hotel wasnt helpfully at all... Huge disappointmentGenuine Expedia guest review
*rooms too small, even for european standards *bathroom was renovated but the overall maintenance of hotel was poor *made a reservation for a room with air-conditioning, however when we arrived they gave us a room without one. Only rooms on the sixth floor have air-conditioning but very poor maintained cause the filters were smelly. *other guests had […] the same problem. The hotel is advertised with airconditioning while it is not able to offer one. *location was great! Read moreGenuine Hotels.com guest review
"No Air Conditioning"
Air conditioning was not included as an amenity, but Vienna was unusually hot. The hotel's solution was one small oscillating fan. Only one window in the room, which opened on an inclosed courtyard and didn't bring any breeze into the room at all. When asked for an additional fan, was told they couldn't until the following day, but the extra fan never […] showed up. it was ridiculously hot in the hotel and especially the room. Read moreGenuine Hotels.com guest review
"Excellent staff and breakfast."
Loved the location, loved the staff, excellent breakfast, but no AC:(Genuine Hotels.com guest review
"One night stay"
The room was small but ok for one night. Room was clean, but needs some updates. Safe neighborhood and close to city hall (rathaus). The staff wasn't too helpful, they actually forgot to check me in (after I was already in the hotel) and they cancelled my reservation as a result.Genuine Hotels.com guest review
"Great location, terrible staff"
The location was great and the room was cozy enough-- items went missing from our room during the day and there is no air conditioning. The showers are wonderful!Genuine Hotels.com guest review
"AC is not in all the rooms"
Do not book this hotel if you expect AC in your room. There's maybe 6-9 rooms with AC and there is a waiting list for it. Location, service, and cleanliness were great. We had three rooms and I was only able to finally get one AC room at the last day after repeatedly checking and talking to the receptionist. She reluctantly gave me one.Genuine Hotels.com guest review
"AC is Critical"
The hotel was cute and normally all you need when visiting a city like Vienna. it was 35C and humid, a hotel without AC and really any air flow is no good in a situation like that! There were reviews that said no AC and I decided they were overracting - they were not.Genuine Hotels.com guest review
"Awesome Hotel In Great Location"
The title says it all. Very friendly and helpful staff. Also, met some great people staying there. Great location. Only negative is they advertise they have air conditioning. The only floor that has air conditioning is the sixth floor. The rooms on this floor are extra but they negotiated down only 10 Euros per day because I booked under the impression […] I would have air conditioning. I was only there to sleep in the evening but trust me.....Vienna gets hot in the summer. Read moreGenuine Hotels.com guest review
"Great hotel, when the temperatures are below 24C."
Excellent location for touring Vienna. Clean, quiet (ask for a high floor). However, no air conditioning (at least on our floor, the 3rd.) Late June had a few hot days, and sleeping with open windows is no fun.Genuine Expedia guest review
The hotel room was just great and clean. Small, but that was fine for us, and it was inexpensive. It is the only place I have stayed in Austria, but I would recommend it.Genuine Hotels.com guest review
small room , excellent serviceGenuine Hotels.com guest review
"Nice place, great location, cramped rooms"
I've been here twice, and both rooms were fine, albeit tiny, with a minimum of floor space. I love the location, and the hotel met my expectations for cleanliness and comfort.Genuine Hotels.com guest review
"quick vienna trip"
Hotel was good overall. Expensive side for what you get. Was surprised no ac in hotel at all for this price. Good location for museum visitGenuine Hotels.com guest review
The room was good size since we paid for a buisness room for three adults and we got a cot for my granddaugheter. The big problem is that the room was like an oven and the cooling was a fan in the room. Being a 4 star hotel I assumed that is was airconditoned but boy was I wrong.. There may have been a heat wave in Vienna but we baked in the room making […] sleeping unconfortable. Read moreGenuine Hotels.com guest review
"Ok for a budget."
There is no AC in the room (at least not at the time of my stay). It is a good hotel if the weather is just fine and there is no need for AC. However, I wouldn't stay there during the summer.Genuine Expedia guest review
"Good central location"
This business class hotel is a good value for the money. The location is very convenient to the buses an metro, and in walking distance to all the sights.Genuine Expedia guest review
Excellent location, clean and comfortable hotel next to historical part of Vienna. Drawbacks-- no AC and expensive parking (even with discounts provided by the hotel)Genuine Hotels.com guest review
Can't beat the location if you have any business with City Hall or other government entity. The room was adequate in size and basic stuff. Like many older hotels, there are never enough power outlets to re-charge devices. There was no iron or ironing board.- though I'm sure they would have been provided had I asked. Their breakfasts were outstanding. […] The front desk staff were professional nice - but I was surprised how few really spoke English!? Read moreGenuine Hotels.com guest review
"Very Good for the Price"
Great location, clean hotel, friendly service and good price. A very good value and I would go back - the rooms were also fairly spacious. But then again, you don't spend much time in your room when visiting Vienna.Genuine Hotels.com guest review
"Great Value for a Great Location"
The hotel was about a 7 min walk from the Imperial Palace and approximately 20 minutes from the Opera House. Great location, clean rooms, spacious closet and bathroom. The only downside is having to park your car at the Rathaus Parking Garage (approximately 5 min walk away). The hotels does offer you a great discount to park there versus if you had […] to pay the parking directly. Overall, good stay for our nights in Vienna. Read moreGenuine Hotels.com guest review
"Close to everything, just not parking"
First the positive: location is great, pretty clean, interesting design and art in the hotel... The not so positive: rooms are tiny (we had luggage for 3 weeks of travel and the only option was to put it on the floor middle of the room stepping over it all of the time)... The negative: parking garage is 3 blocks away... do not follow their directions […] (they sent me the wrong way two times). Did not check out their food because there is plenty of great places around for breakfast and dinner. Read moreGenuine Hotels.com guest review
Convenient location, safe neighborhood, reasonable price, friendly staffGenuine Hotels.com guest review
Good service. The room we were in did not have A/C. After talking to the staff, they promptly provided us a table fan. The underground is a 5min walk, and has good access to the central part of Wein. Had a late night flight, and they kept our bags after check out while we went site seeing. They even offered to arrange for a taxi to the airportGenuine Expedia guest review
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