Quality Inn and Suites - St. Louis

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Genuine Hotels.com guest review

The rooms were not very clean. I complained about my room being cool due to the heat not working properly. It was not fixed. The towels were frayed and stained.The staff was very friendly.

Genuine Hotels.com guest review

Stayed 4 1 night not bad 4 the money! Remodeling right off interstate! Not bad breakfast!

Genuine Hotels.com guest review

The hotel has been refurnished and is beautiful. We were happily surprised by our recent upgrade upon asking when we checked in. Rooms were spacious, breakfast hot, and overall would stay again.

Genuine Hotels.com guest review

Location was great, but thats about all this place had going for it

Genuine Hotels.com guest review

Their lobby was under construction. The sheets were cheap and thin. The "full breakfast" was recycled. They start serving at 6:00am for breakfast. I walked in at 6:15, there was no one else there yet and the scrambled eggs bin was half empty and skinned over with a dark yellow color. They recycled their eggs from the day before which is a violation […] of health code. Read more

Genuine Hotels.com guest review

I thought the ladies that were in the kitchen served an excellent breakfast and went out of their way to be courteous & polite. They were SOOOOO friendly and on top of the breakfast, but the room itself....I could feel the grime on the carpet when I took my shoes off and the tub caulk was disgusting. There was a musty smell as well. Everything else […] was fine though. The carpet however was bad enough, that I would not feel comfortable staying there again. Read more

Genuine Hotels.com guest review

the staff and hotel where excelent I would recomend this hotel.

Genuine Expedia guest review

Our family stayed 1 night and was satisfactory. The only disappointments was the building needs upgrading, our keys were hard to open our door, and you can hear the traffic from the highway. Room was clean and complementary breakfast was good.

Genuine Expedia guest review

Was fine

Genuine Hotels.com guest review

This is a "pet" hotel, I was woken up several times by Barking and whinning dogs inside the hotel, and next to my room. Then outside my window, even more. This was well past midnight and the staff could only ask the people to control the dogs, all to no avail.Also the coridor & room smelled of animals. There were no people only room for those who might […] have problems from animals Read more

Genuine Hotels.com guest review

Disappointed in hotel. Very outdated, bathroom dirty,etc.

Genuine Hotels.com guest review

The hotel was nice for our stay. We were able to get early check n because of early arrival for a wedding that afternoon. This helped us considerably since we drove through the night. We are very appreciative if this. The staff was very nice and helpfull with everything we needed. I woul recommend this hotel.

Genuine Hotels.com guest review

This hotel was a very nice and comfortable place to stay. We had a very enjoyable time. My kids loved the pool and also the the breakfast! I would highly recommened people to stay..

Genuine Hotels.com guest review

The hotel is located in a business area very convenient.The room did not.fulfill my expectations,thd pool was dirtg and the elevators smelled bad.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not the nicest hotel. Old carpet in hallways needs updated. Smells like strong airfreshener is trying to cover up bad smells. Bathrooms have been updated and are ok. Rooms need to be remodeled; drywall and ceilings in our room had cracks in them. Breakfast is average. Hotel is in a convenient location. You get what you pay for.

Genuine Expedia guest review

I stayed at this hotel approximately four years ago and at the time was very pleased with it, however, as I stated that was four years ago. While it is conveniently located this is about all it has going for it. My room was unclean the beds were extremely worn and very uncomfortable, the sink and tub was plugged and would not drain. The room temperature […] could not be regulated as the heater/furnace did not work well making it extremely uncomfortable in the room. I was extremely disappointed with this hotel and would recommend that one would seriously think about what I've just said before making a reservation with this hotel. Read more

Genuine Hotels.com guest review

Really noisy,dirty carpet and unfriendly staff,did not even say hello.

Genuine Hotels.com guest review

If I would have known this hotel was under construction I would have never stayed there. Parking was terrible. Ice and vending was only available on lobby and 8th floor yet there were signs posted at the elevators saying ice and vending machines were on the even numbered floors. My room had not been vacuumed well at all. And they were doing construction […] before 8am on a Saturday morning so much for sleeping in. Would not recommend this hotel until renovations are complete. Read more

Genuine Hotels.com guest review

Very dissappointed in the staff. We had 4 people in our room and when we called down to have someone bring us more towels and wash cloths they said that we could come down and get them. Our sheets were so old they kept popping off. When I approached the desk the next day asking the person at desk to please replace our sheets and leave more towels and […] wash cloths since there were 4 of us in the room she acted like it was a huge imposition. I am in customer service and to me good customer service can either make or break your business. The staff needs some major training issues on how to say thank you and how to handle small requests. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When we asked about a shuttle to the casino, the staff gave us a card to call a taxi. Later we found that the hotel is supposed to offer shuttles. Don't know why they didn't offer. And they are doing construction work on the building and the noise was horrible on Sunday morning. Noise level was not good on a Sunday hangover morning.

Genuine Hotels.com guest review

The hotel was undergoing some upgrades, but this didn't prevent the employees from being very welcoming and professional. We had a suite and really appreciated the privacy that was offered - and having 2 baths was especially nice. The only complaint we had was that the mattress on the pullout bed was very poor. There was no padding on over the springs […] - you were basically sleeping on top of the springs with just a thin covering. We will definitely stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

They didn't clean the room the first night we were there. They were supposed to have full breakfast served on Mon-Fri 6am-9am Sat-Sun 7am-10am but they ran out of eggs and sausage before 9am on Sat. They were doing construction on the outside of the hotel so we were woke up at 7am when they started working. Terrible hotel!!!!

Genuine Hotels.com guest review

Checking in took a bit long because the clerk was very, very busy. But when she became available, she was very efficient, kind, and welcoming. The nearby restaurants gave a good variety. Pool was better than average, and was open until 11:00pm, which was great. Breakfast offered a great selection of good food. Everything else was great.

Genuine Hotels.com guest review

I like the location of this hotel and the price. It has a nice pool and the breafast is decent but not stellar. It's getting old and it show. Need to fix the TV reception in the breakfast area. It kept cutting out because of bad reception and that's annoying. There's cable in the rooms so hook it up to the TV!

Genuine Expedia guest review

I like the location of this hotel and the price. It has a nice pool and the breafast is decent but not stellar. It's getting old and it show. Need to fix the TV reception in the breakfast area. It kept cutting out because of bad reception and that's annoying. There's cable in the rooms so hook it up to the TV!

Genuine Expedia guest review

Hotel and staff were nice.Hotel was very convienent, could walk to Texas Roadhouse or 2 other eating places plus BassPro,Kohls and Mobil (for midnight snacks). Pool was clean and in good shape although there was no hot tub. The room was clean and comfortable

Genuine Expedia guest review

This place is conveniently located but hard to find the first time. The sign on the highway side is there but the sign has been ripped off the building and not replaced. The room was clean and comfortable. More road noise than we wanted but that comes with convenience of shopping etc.

Genuine Hotels.com guest review

This is a great place to stay. The check in and check out were very speedy, the concierge was very friendly & she even offered us 10% off for dinner out that evening. The room was clean and neat and provided all the necessary amenities, the beds were a bit firm for my tastes but not enough to disrupt my much needed rest. It's within minutes of two casinos, […] numerous wonderful eating establishments and countless after hours bars and hang outs. I would definitely recommend this to anyone considering staying in this area. Read more

Genuine Hotels.com guest review

The grounds and the hotel were very unkept. I would rate this as a 1 star hotel at best. All facilities were dingy. I would not reccommend this hotel to anyone.

Genuine Expedia guest review

It served its purpose...we just wanted a place to stay close to the Heart of St. Charles Banquet Center and near other attractions. Couldn't beat it for the price. I would stay there again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very close to Ameristart casino. Bed was comfortable. Had a great free breakfast in the morning. We also got an early check-in, plus a late check-out. Overall pleased with price and location.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Comfortable and Clean room. Service shuttle is very convenience to Ameristar casino. Morning staff was rude and not accommodating. Breakfast in the morning was not available until 7 AM in the weekend.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only thing I would recommend is replacing the full size beds with queen beds. Otherwise the room was great for the price we paid. The breakfast selection was fabulous - something for everyone - from oatmeal, to eggs, to waffles to pastries and fruit. Every associate I came in contact with was very pleasant. I would definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My room had black mold on the walls.. The only time I could find anyone at front desk was when I checked in. Waited 35 min on casino shuttle to come 2 blocks.. Overall my expericne was verry disgusting

Genuine Hotels.com guest review

Très bel hôtel, propre, situé à une 15aine de km du centre de St Louis. Difficultés toutefois à trouver un restaurant alentour avec une famille. Très grand casino à quelques pas de l'hôtel.

Genuine Expedia guest review