"Top rating for personnel"
I was extremely happy with the help I received about restaurants and locations from the desk clerks. They couldn't have been more patient nor helpful as I explained some special needs for a large group of us. The only complaint I had was not getting any clean glasses in our room on the second day. When I pay for two days I expect day two to be as good […] as the first. We had used the glasses for guests the previous evening and I had to wash them so we could use them for ourselves the next day. Read moreGenuine Hotels.com guest review
Very clean rooms, comfortable. The hotel was very clean and the staff was very attentive.Genuine Expedia guest review
"Standard Embasssy experience"
If you have stayed at an Embassy Suites before, you know what you are getting - large rooms, great breakfast service, plenty of amenities. The Washington Square Embassy is no different, although the beds are a bit on the small side. Trying to get two to a bed is a bit more challenging, even with small children. Otherwise, this hotel is definitely recommended, […] especially for families. The evening manager's reception is a nice touch, with snacks and adult beverages. Made-to-order omelets for breakfast were a hit with my kids, and having a free business room where you can access computers and a printer is very useful. We didn't use the pool or spa, but those looked to be in great condition. Having a large mall and Target within walking distance from the hotel is very convenient as well. Outside of slightly small beds, this is a great place to stay. Read moreGenuine Hotels.com guest review
"As Usual it was perfect."
Everything was as expected and the help was very helpful and accommodating.Genuine Hotels.com guest review
"Awesome getaway hotel"
Tigard is a GREAT location if you're visiting the Portland area but want to explore the surrounding areas. It is conveniently located next to shops and dining, not that we visited any of them because we ate at the hotel every night since the food is so good. But the quick freeway access was great for getting to the coast (1 hour away) and Multnomah […] Falls (45 mins away) or a quick 20 minutes trip into downtown Portland. Super friendly staff, amazing breakfast & managers cocktail receptions, and the standard ES rooms which are great. Highly recommend!! Read moreGenuine Hotels.com guest review
"close to Washington Square Mall"
friendly staff and very accommodatingGenuine Hotels.com guest review
"One night stand"
Staff was very helpful and courteous. Hotel was the typical embassy suites layout. Room was clean and neat but somewhat worn.Genuine Expedia guest review
"Needed extra room for sleeping"
Hotel amenitiesGenuine Hotels.com guest review
"Always a favorite"
This hotel is always our first choice. The breakfast is always fresh made and the beds are really comfortable. Plenty of choices for restaurants and the mall is next door.Genuine Hotels.com guest review
It was excellent, service was amazing, we didn't want to leave.Genuine Hotels.com guest review
"THE MAID SUCKED!"
Hotel nice, the setting wonderful, the food outstanding, the maid service sucked! The glasses were used glasses with lip prints on the rim. One was cracked. Set them aside for the maid to replace. Guess what. The SAME DIRTY FILTHY BROKEN/CRACKED glasses again wiped with a who knows where it's been rag! Called the front desk, an hour later clean glasses. At […] check out, the clerk was "Oh well" about it. CHECK YOUR ROOM!!!!! Read moreGenuine Hotels.com guest review
"I find excuses to come here"
I just love this place! The "Manager's Reception" ("happy hour", drinks are served from 5:30pm-7:30pm and snacks provided) that Embassy's hold are such a pleasure, the girls love the pool (indoor), the breakfast is wonderful, including fresh made-to-order omelettes and a buffet of so much else...it's the best place in town! I won't stay anywhere else. […] The price is fantastic, too! Read moreGenuine Hotels.com guest review
Could use more elevators and entrance to the building. Also if you could get more parking please.Genuine Hotels.com guest review
We had a great roomGenuine Hotels.com guest review
We enjoyed it very much. The staff was extremely friendly and very helpful. Room was very clean and comfortable. We also enjoyed the Crossings restaurant for dinner and the Complimentary breakfast. We will stay there again.Genuine Hotels.com guest review
On their website it states the pool is open until 11pm for children and midnight for adults. My kids were swimming in the pool at 10:20 and an employee told my kids to "get out. " My daughter came up to me and told me what he had said and she stated he scared her. He then approached me and stated that no one under 18 was allowed to swim after 10. I […] said ok and we left. I thought he could have approached the children in a more tactful way. Very disappointed in his attitude towards 3 ten yr old girls Read moreGenuine Hotels.com guest review
They only thing you need is, coffee should be available in the lobbyGenuine Hotels.com guest review
Really enjoyed our stay! Love that you have a lot more room because they're suites. The pool & work out room was very nice. Beautiful open area with waterfalls. Complimentary Managers reception (cocktails included) & breakfast was wonderful. Ordered room service from the restaurant & the food was very good, very generous portions & reasonably priced. […] Great family hotel, kids had a great time!! Hotel staff very helpful & if you forget something at home, they will provide it complimentary. Read moreGenuine Expedia guest review
A not-very-new but well-kept property, and the room (suite) was perfectly serviceable. It was good value for money, with free full breakfast, happy hour, and slow wifi. It cost peanuts to upgrade to fast wifi, which covered multiple devices with good signal strength. I particularly liked (a) the comfortable bed, (b) the friendliness and helpfulness […] of all the staff, (c) the wifi, and (d) to my surprise, the restaurant, which I discovered was quite good -- enough to discourage going out to find decent eating places close by. I was there at the end of spring break with hordes of families and children -- but the place could handle this. The bedroom, on the fourth floor overlooking a mall access road, was very quiet, except for the slightly loud air conditioning. This was a business trip and my first visit to the hotel. I was favorably impressed and would choose it again on future trips. Read moreGenuine Hotels.com guest review
The only thing I was disappointed with was, there was no coffee available except during breakfast.Genuine Hotels.com guest review
The room was clean, the beds where comfortable and the free breakfast was great!Genuine Hotels.com guest review
"Second visit, still great!!"
Great location , great staff! Breakfast and happy hour are a plus. Stayed there last year and returned again this year, one of the best places to stay in Portland .Genuine Hotels.com guest review
I was really disappointed with our stay at this hotel. The service of the hotel was fine but the cleanliness of the room was what makes me never want to stay here again. Someone had trimmed their dark hair and sprinkled it all around the sink and all over the shower curtain which was extremely disgusting, I don't know how house keeping looked past that […] when they were cleaning the room. Read moreGenuine Hotels.com guest review
"Pleasant - but crowded"
This is my second time staying here and I like the location, customer service, and Manager's Reception. The pool and spa (both visits) wayyyy too crowded to use. So many kids... But that's fine :) This time, I had the breakfast and it looked good but all of the hot items were Ice cold. Yuck. Ice cold powdered eggs are especially disgusting. Next time, […] I'll try the freshly made omelettes ~ they should be hot :) Read moreGenuine Hotels.com guest review
"Close to Washington Square Shopping!"
Great made to order breakfast and tasty evening reception. Conveniently located.Genuine Expedia guest review
Only one point to make that would have really made a difference in our stay. The toilet paper holder in the bathroom is too far away from the toilet. We had to put the TP on the back of the toilet to reach it in times of need.Please consider getting a TP holder that can be closer.Genuine Hotels.com guest review
"One of the Best"
Excellent facilities and location. Highly recommend. Chef walked around during breakfast to ensure all was good.Genuine Expedia guest review
A nice place to stay for a girls pre-race weekend. Good selection for breakfast and the managers reception was a nice surprise.Genuine Hotels.com guest review
Although the hotel and pool were wonderful overall, during our brief stay there was some sort of convention going on and the noise could be heard above the tv I our room on the 8th floor until 9pm. We also had some teenagers running up and down he halls until after 10pm. Other than the noise factor the rest was delightful.Genuine Hotels.com guest review
"Great location, friendly staff, dirty rooms"
Our room was disgusting to say the least. The carpets were stained as if the guests before us threw a ragging keg party. The walls were nasty. The toilet seat was melted. The seat literally had plastic bubbles all over it. We found hair on our sheets. Also, tub and shower had visible signs of pink mildew. Parking lot wasn't very lit at night.Genuine Expedia guest review
"Our stay was absolutely perfect"
Is there one in Spokane? The breakfast was so wonderful and the service too! The atmosphere was very special!Genuine Hotels.com guest review
Friendly service and employees. Everyone, from check in to the manager's reception to the home-cooked omelets, was professional, courteous and helpful.Genuine Hotels.com guest review
"5 star hotel."
The staff was friendly and very curteous. The hotel and room were clean. Very nice location close to shopping and dining. I had a very pleasant stay. I will definitely stay there again when I return to Oregon.Genuine Expedia guest review
the Hotel is so family friendly, with the reception in the evening and the wonderful breakfast in the morning. we only wish the pool was largerGenuine Hotels.com guest review
Reserved a non smoking room. It was filled with cigarette smell on checkin. The hotel is rundown overall. The computer,printer were good though in the. LobbyGenuine Hotels.com guest review
Full hot buffet breakfast included made to order omlette, which my hb could order all white egg - healthy option especially when we eat 3 mornings in a row. Enough veggies in omlette for bf portion. Other foods included plain omlette, sausage, Bacon, either pancakes or French toast, salsa, yogurts, watermelon, pineapple, oatmeal, milk, coffee, banana, […] Apple, cereals, Variety of juice and soda. Overall, I'm pleased with the breakfast part. Room was big and clean. Only thing was the tub was clogged. We reported the situation, staff came to fix it , but still not having best flow it could have. Sink in living area don't have warm water. Overall pleasant stay. Read moreGenuine Hotels.com guest review
Was very enjoyable w a delicious huge breakfast in the morning!Genuine Hotels.com guest review
"Great hotel for the price"
Spacious room. Separate living room made the stay more comfortable. Friendly staff. Free drinks in happy hour for guests. Good breakfast with variety (included in room charges)Genuine Expedia guest review
"Perfect place for a family"
We had a great time there. Loved the breakfast and bummed we missed happy hour. The rooms were great! We had a lot of kids and we never felt crowded. The hotel had a very "family friendly" feel to it! We will definitely stay there again!:)Genuine Hotels.com guest review
"Very nice hotel, excellent location"
Had to travel due to family illness. The staff was wonderful, the room so inviting, a welcome respite each evening after the difficult days. The free breakfast was delicious and extremely convenient as well.Genuine Expedia guest review
"Good location but TONS of kids"
Good, comfortable hotel. Lots of kids and activity so don't plan on peace and quiet. Other than that, very clean, comfortable and centrally located in Beaverton.Genuine Expedia guest review
This is the second time I've staied at this hotel we like it for the pool. The main entrance is nice and so are the staff. The rooms are creepy! There were beer bottle caps all over the room and a pizza crust my kids found under the table by the couch. I remote for the tv barely worked and when you turned on TV it looks like your only option is to buy […] movies. If I pressed guide about 30 times the tv would come on. We ordered an extra blanket and pillow and waited over 45 min and called down again. We ordered room service which was really good except it shouldn't be called ribs because there was only 1 rib for $32.00! Which i would have never ordered if I know it should be called "Rib." The pool is nice and the hot tubs warm. Free breakfast is big a lot of options, but they all suck!!! Anyways I don't stay in many hotels but I didn't like this one at all! I would have loved to see the original hotel back in its prime!! Read moreGenuine Expedia guest review
"Good Hotel close to family and shopping"
Cordial people to help check in and out, was a nice treat. The bartender was very cordial to us.Genuine Expedia guest review
Such a fun place to take kids to! Took my brother, sister-in-law, nephew, and niece for a night just for fun. The kids had a great time in the pool, and we all enjoyed the Manager's Reception. The bartender was very good, and the snack are great too. Always enjoy staying here!Genuine Hotels.com guest review
"Love the breakfast and location at this hotel"
This hotel has everything we want and needGenuine Hotels.com guest review
This hotel is convenient to Washington Square and surrounds. It is a restful environment.Genuine Hotels.com guest review
Great value. Full buffet breakfast and also drinks and nibbles every night included in the price of the room. Reasonably priced room service so after huge breakfast, full day out with kids, return for swim in the pool, drinks and snacks for 2 hours in the evening, we only needed a small dinner so we got room service both nights. All the staff were very […] friendly. Room was large enough for family of 5. Probably needs tiny bit more maintenance. Our sofa bed was missing 2 springs on one corner. Lucky only had a small child sleeping on it. Only had 4 towels when there was 5 in the room but easily fixed. Would def. Stay again. Read moreGenuine Hotels.com guest review
"Nice place for kids"
Fun place for kids. Pool was cold for little kids.Genuine Expedia guest review
Rooms were clean but we had to call twice to have housekeeping clean the room each day. They just missed our room twice. Pullout sofa mattress was warn out. Had to place on the floor for kids to sleep on. Location was fantastic. Within 20 minutes of downtown. Close to shopping and restaurants. For the price, it was a good location.Genuine Hotels.com guest review
"I remember why I quit going to Embassy Suites"
We checked in late in the evening. The room had been cleaned but not re-provisioned (towels, coffee, soap, etc.). When we opened the fold out bed, the sheets had just been thrown in folded up (not made). There was only one very thin pillow and a threadbare blanket in the closet. After several calls to the front desk, housekeeping did show up with supplies. The […] next morning, starting about 5:30am, the noise from the atrium (breakfast room setup, kids running and screaming, etc.) was enough to wake the dead. Breakfast was bland and flavorless for the prepared eggs, and potatoes. The pancakes were revolting. From the long lines for the made-to-order breakfast, I can only assume that the food was better. The housekeeping staff didn't show up to clean our room until late in the afternoon. I don't think I'll be back... Read moreGenuine Expedia guest review
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