"Do Not Stay Here"
This was the worst hotel I ever stayed at and totally not worth my $188/night!Genuine Hotels.com guest review
"Sheraton Is'nt What it Use to be"
Not pleasant at all -- The room wasn't really all that clean -- cpt dirty -- toilet flushed slow ans stopped up in middle of night -- they brought us a plunger to unstop ourselves. Next day supposed to have someone look at it but when we got back to our room didn't seem it was much difference and the plunger still there. Pillows were totally worn out […] -- All of them lumpy and flat. One of the chair cushions was literately torn off and hole in chair. Overall not a pleasant stay and would not go back. Read moreGenuine Hotels.com guest review
I've often found clean rooms, good location, price, etc. but seldom do I find a must for me in a hotel...a hot tub that works...theirs was wonderful, clean, hot and whirley... Big plus for attention to detail.Genuine Hotels.com guest review
No real complaints. The hotel could use some updating but other than that, it was a nice experience.Genuine Hotels.com guest review
"not for sleep"
Its a nice hotel but if you think your gonna get any sleep its not gonna happen. The hall noise echoes terribly.Genuine Hotels.com guest review
"Mediocre for a Sheraton"
Somewhat expensive for the room...Genuine Hotels.com guest review
"Horrible Sheraton Ft. Worth Experience"
The hotel looks really nice in the lobby, but that was it. You had to pay $25 to get your vehicle parked in the hotel garage! Check in was scheduled for 3:30 and I tried to check in early at 2:00 and was told I would be called once a room was available. I was never called! I tried again at 3:15 and waited til 3:45 and they told me there were still no […] rooms available and went on to say they were having computer issues! I was there on business and had to leave again to attend meetings. I then went back and tried to check in again at 8:30 and finally got a room! The room was not impressive for $260 a night either! The tub had paint peeling all around the drain which ment to baths and only showers and then the water pressure was the worst I have ever experienced at any hotel. There wasn't even a microwave or a fridge in my room! What kind of high class hotel doesn't provide the basics that all other 3 or 4 star hotels provide? I will never stay at a Sheraton Hotel ever again! Read moreGenuine Hotels.com guest review
Friendly staff and over all great place and great stayGenuine Hotels.com guest review
"Over priced for what you get!"
We've stayed at this hotel before, but because we booked at the last minute, we ended up spending just under $200. (not counting parking) $20. They bill you for $50 for parking, then you have to wait up to 13 days to get your refund:/ The room was old and musky smelling. The pillows were flat, and the bed was too hard. The bathroom even though it was […] clean, did not have a heater or exhaust fan. They only gave us one towel each, with no extra bath towels. This rate did not include a continental breakfast or anything. I checked out the pool, but it was dirty, so I opted out:( We wished we had of stayed at the Marriot Courtyards on University, even though it wasn't down town, it was close enough for a much nicer room, free parking, and a free continental breakfast!! Read moreGenuine Expedia guest review
My only bad experience with this hotel is that I was bit on the arm during the night by something while sleeping.Genuine Hotels.com guest review
"A Pleasant Stay at the Sheraton in Fort Worth"
The staff was very friendly and helpful at all times.Genuine Expedia guest review
"Noisy, noisy and noisy"
This hotel did not offer me the greatest experience. First time staying at a Sheraton and we were only there from Friday evening until Sunday morning. We could literally hear everyone; guests, housekeepers and all members of staff, through your hotel door and the paper thin walls... So much so that my husband, 2 year old, and myself kept waking up in […] the middle of the night due to doors slamming. The lavatory in our room was in bad shape. Water from the bathtub spout was always running a steady stream even when you turned the knob to try and turn it off. The lining in the shower/tub was peeling and frankly unappealing. Poor quality shampoo, conditioner and body lotion. The hotel itself is right next to the train tracks so no surprise there that that wasn't mentioned on their website. And no mention online that they were going through renovations either, because this hotel needs some tlc. Maybe when all the floors and staff personality and been reno'ed it'll be a nice place to stay. But, unfortunately, I'd recommend staying someplace else downtown. We walked by The Omni Hotel while touring around and regretted immediately our choice of stay because it looked simply gorgeous. Read moreGenuine Expedia guest review
Great hotel in downtown Ft Worth, good location, comfy bed, and very friendly staff. Perfect for a quick getaway. Just a $10 cab ride to the stockyardsGenuine Hotels.com guest review
Great location, outdated hotelGenuine Hotels.com guest review
Very courteous and helpful staff.Genuine Hotels.com guest review
good valetGenuine Hotels.com guest review
enjoyed the spa and whirlpool. staff was so friendly. can't wait to see the place after the upgrades are completed.Genuine Expedia guest review
"Close to 35W; Water Gardens and Convention Center"
Location was very easy to get to as we were coming from Austin on 35W. It is directly across the street from the very beautiful Water Gardens and a short couple of blocks from the Convention Center. They are in the midst of upgrading the hotel so the physical property is showing some age as was the room. However, king bed was in excellent shape and […] we slept well. Staff was VERY pleasant and helpful. Read moreGenuine Expedia guest review
Great Hotel and Spa! great price and amenities. Great location, nice spa, nice rooms nice pool area.Genuine Expedia guest review
"Great price, get more than you pay for"
Easy walking distance to downtown, Sundance square area with all the restaurants, etc. Water Gardens right next door, very nice. We visited Stockyards for the day, easy 10 minute drive, and better price than staying IN the stockyards. Very friendly service. No complaints about anything.Genuine Hotels.com guest review
"Very comfortable place"
I really enjoyed my staying . It's a great location , And very affordable price compared to the good quality .Genuine Hotels.com guest review
First off I didn't get the room I requested. Plus the staff was very rude. The beds were very uncomfortable and needs to be updated. I won't be staying at this hotel again.Genuine Expedia guest review
Booked at the last minute and was pleased with the stay.Staff could have had more information on local restraunts ect. to share.Bell men were very nice. Shuttle man was nice and prompt.Genuine Expedia guest review
"It was good"
Overall it was a good experience........:.…:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::..........Genuine Expedia guest review
"Good if you dont mind filth"
Our choice of hotel was based strictly on location! It was a straight shot to the Stock Yards without being right in the middle of all the traffic! The bed was comfortable and served for the brief amount of time we were in it for a spur of the moment trip!!! However, there was so much dust on the vent in the bathroom I could write my name in it! Half […] of the shower curtain was covered with mold, and the vanity counter had not been wiped, except for just around the sink, in some time!!! If we had not been in such a hurry to shower and change to be somewhere, and not gotten back til 3am... We would have left. I reported it when I left and was met with mild indifference! Read moreGenuine Expedia guest review
Overall rating is good. Average for a 3 Star hotel.Genuine Hotels.com guest review
"It's close to the convention hall"
It wasn't as pleasant as anticipated...it wasn't as beautiful...lots of construction going on in the area..there's no Continental breakfast.there is no shuttle to the airport and back... Everything seem to be just a inconvenience to anything that I may have needed during my stay.Genuine Expedia guest review
"Downtown Fort Worth"
I would gladly stay in the Sheraton again. Location is great, room was excellent, and the price was very reasonable.Genuine Hotels.com guest review
Best hotel ever...would love to see a mini fridge though, but excellent nonethelessGenuine Expedia guest review
Just an overnight stay but wish I would have spent a little more and stayed at the Hyatt. Mediocre hotel, overpriced.Genuine Expedia guest review
"Old hotel but great location"
The location of the hotel is great if you're going to the convention center, but the hotel is desperately in need of updates!! The room was poorly decorated, the amenities were subpar, and the room smelled old. The staff was very friendly, but it definitely isn't an awesome hotel.Genuine Hotels.com guest review
"Dont stay here if there is a big event in town."
We stayed at this hotel on a Saturday night. We called around noon to see if we could possibly check in early and they informed us that we could not. They said they were full the previous night and not all rooms were cleaned but check in a 3 will be guarnteed. Well needless to say that was not the case. We were in the Fort Worth for the largert concert […] ever, the final George Strait concert. We had 3 rooms reserved and when we tried checking in around 3:30 non of our rooms were ready. We were shocked and began asking questions about where we would get ready for this concert that we had to be at by 5! They told us the hotel lobby and the hotel bathrooms. Well the bathrooms did not have outlets to plug our stuff into and the lobby was crowded. They did not seem concerned that this was an issue to most guests staying there that night and gave us an unapologetic apology. It was terrible. We did not get to get our luggage into our rooms or even check in for that matter till after midnight when we got back from the concert. We will NEVER stay here again. Fort Worth Worthington Renaissance here we come! Read moreGenuine Hotels.com guest review
"Have a Cleaniness issue"
The hotel was full due to the George Strait, Rep Convention & other events going on. Staff was very nice but the room was very dusty, I notified them & they did sent housekeeping, she stated it must have been the type rags being used. The dinning room floors were dirty as well. Not sure if they were just not prepared for the weekend or if they need […] standards raised. Read moreGenuine Hotels.com guest review
My stay was wonderful. My only complaint is with the amount of money I spent to stay there they should have fed us a continental breakfast or had a juice bar available.Genuine Hotels.com guest review
Stayed here for sisters birthday celebration. The hotel was within walking distance to the Convention center and to many restaurants and shopping. The beds were very comfortable and the room was very clean.Genuine Expedia guest review
"Location great...few amenities"
The location was one half block from the convention center. This was great! There were few amenities. No refrigerator, no microwave, two very small drawers for clothes, no complementary coffee in the lobby. There were two large towels, two hand towels, and two face towels for two guests. I like to place hand or face towels on the sink upon which to […] place my cosmetics etc. we never change linens for a three or four day stay, and only exchange towels when we need them, so we really don't use a lot of towels, but it is a convenience to have a few extra. Read moreGenuine Hotels.com guest review
Noisy neighbors but the staff was dilligent in solving the problem.Genuine Hotels.com guest review
"No spa no booking"
Upon checkin we were told the hotel was only 12% booked. The breakfast buffet was good and the service excellent. The one disappointment was they were inflexible with accommodating us for a 90 minute couples massage which is why we booked there in the first place. I thought that the hotel being slow meant we would be able to a couple of massages in […] while there but it meant that there was hardly anyone working. They should have the massage therapists on call because they missed out on several hundred dollars worth of business Read moreGenuine Hotels.com guest review
"Nice hotel close to the wedding reception downtown"
It was convenient to access hotel from highway. I was pleased with the cleanliness of the hotel. It would have been nice to have parking included in the rate.Genuine Expedia guest review
!st of all i hate that you have to pay to park,the rooms are expensive enough,2nd the caulk around the shower has black mold, then when i 1st got there and came downstairs to use the computer i had security following me,i may not be as rich as some of your guest but my money is as good as anybody,and i was very disappointed with my stay there. Eddy […] Strong Read moreGenuine Hotels.com guest review
"Fancy hotel not worth price"
We were disappointed when we arrived when we had booked a king through Expedia and the hotel gave us two queens instead.. The bathroom was small the shower didn't drain there were stains and pieces of the wall panel coming apart. Sheraton is not worth the price at all.Genuine Expedia guest review
"Great hotel within walking distance"
First time in Ft Worth. The hotel was awesome. Staff was friendly and courteous. Definitely worth the money.Genuine Expedia guest review
"very convenient area ..."
i will stay again if needed , because it was very clean and good priceGenuine Expedia guest review
My stay was just ok. You would think for the price of a King room you would get more space. The room was small and the bathroom was even smaller. I could never use the bathroom with the door closed and had to sit on the toilet sideways so my knees wouldnt hit the door. There was only the bed and a very small table to eat on and a media table (for laptop) […] which was larger than anything in the room. The views are not that great either and it is right on the outskirts of downtown. So if you are looking to be in the middle of all the fun, do not stay here. If you are here on business, it might suit your needs. Biggest downfall, there was no separate sitting area so I had to always sit on the bed. The staff was awesome but I wouldn't book another room there unless I got it for really cheap and there were no other hotels available downtown. Read moreGenuine Hotels.com guest review
"Great location for Convention Center attendents"
It was great. Great Water Garden across the street, free shuttle took me everywhere I needed, and picked me up whenever I needed as well. Clean room, good food, good stay!Genuine Hotels.com guest review
I accidentally left a bag in the closet of the room we stayed in. I called the hotel as soon as I realized my mistake and the housekeeping staff was very accommodating and promptly retrieved my bag so I could come and pick it up. I was very grateful for their help in locating my bag.Genuine Expedia guest review
The hotel entrance was grand and the outside well kept. The room was clean, but old. The sheets and towels were thick, but the furniture in the room looked "used" overall. I get it, it's a hotel and the rooms are used by many people, but they need a bit of a makeover. There is an indoor pool which is…lacking. If you wish to feel you are swimming in […] a prison pool, this is the pool for you. It is rather dark and depressing. At least the water temperature was comfortable. The hotel bar was okay. It has a full bar, and the drinks are reasonable. There is a small bar located in the front of the hotel, and a larger bar toward the back with more seating and a better atmosphere. There was a very helpful and friendly concierge on duty every time I came in or out of the hotel and I was never kept waiting for the valet. The location is good-directly in down town Fort Worth, probably about ten minutes from the museum district, botanical gardens, water gardens and night life. Read moreGenuine Expedia guest review
This was a very unpleasant stay for me. Starting off with the worst: I've never heard louder air conditioners in my entire life. Any time the air conditioner in my room or the adjacent rooms turned on they made the loudest pulsating sounds that never failed to wake me up, especially since the noise actually vibrated the bed. A few of my colleagues stayed […] in the same hotel and they all complained of the same thing in their rooms. I got nearly no sleep thanks to this. On top of that the rooms are ugly, poorly decorated and designed, and had more of the feel of a hospital than a hotel (we actually came to nickname the hotel 'the hospital' while we were there. The beds were uncomfortable with very cheap sheets and blankets that would seem more at home in a motel 6, the bathroom configuration was very awkward with the door opening basically into the toilet and the toilet right up against the shower (and with no lid). The positives: the staff was friendly and accommodating, the location is great if you are there for the convention center, and the valet parking wasn't as exorbitantly priced as most city hotels. Bottom line: I will not stay here again. When I was booking my trip I thought that most of the hotels in Fort Worth were very expensive and thought I was getting a great deal, it turns out this place is just plain cheap. Read moreGenuine Hotels.com guest review
Good clean room, mediocre service. Didn't fill requests in a timely manner.Genuine Expedia guest review
"I was there for a medical conference"
Well the conference was at the Tarrrant County Convention center and at the Omni. So this was so close to both.Genuine Expedia guest review
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