Room had garbage under the bed. Air conditioner wasn't working properly. Location was excellent.Genuine Hotels.com guest review
The only issue I had was with Hotels.com booking who promised a microwave in the room and the Radisson does not have them. Ended up buying one for my 10 day stay. I will definitely stay there again.Genuine Hotels.com guest review
Left our charger for the phone. Was mailed to us. Customer service was very pleasant.Genuine Expedia guest review
"Great hotel & service BUT"
The hotel does a LOT of weddings and fills their rooms from the interior out so you hear the noise of people going to their rooms throughout the night. We had to change our room location due to excessive noise from the partying people screaming and running down the halls after receptions. More security is needed. The room itself, once we moved, was […] quite comfortable but we had to ask for a refrigerator as not all rooms on the sixth floor have them. It would be great if there were microwaves in the rooms or an area with one for reheating foods for quests, too. Read moreGenuine Hotels.com guest review
"Very family friendly hotel"
This was our second time visiting this hotel and it was just as pleasant as the first. Traveling with two toddlers can be daunting, but this hotel never makes us feel out of place even when they are hosting to weddings on a busy Saturday night. We did book a king room and were put in a room with two doubles. I think it worked a little better even though […] the kids wanted to sleep with both of us. Read moreGenuine Expedia guest review
The hotel was very spacious with a great staff. Our room was clean and fresh. The elevators were fast. We purchased the breakfast buffet and it was excellent and a good value. It was about half an hour drive into the city from this hotel. I would definitely stay here again.Genuine Expedia guest review
Awesome hotel all around! The indoor pool was great!Genuine Hotels.com guest review
"An exceptionally friendly staff and clean room"
I have rarely stayed at a hotel where EVERY staff member was so genuine and helpful. The room was a bit dated but very very clean and the sleep number bed very comfortable. I always do an "inspection" for cleanliness upon arrival to a hotel. This facility was very very clean. The bedding was the duvet kind (zippered) where the duvet cover is washed […] between clients. There is a cancer center nearby and many patients stay at this hotel. I cannot say enough about the care and attention these staff pay to these guests I probably won't have a need to travel to this hotel again but will definitely stay at a Radisson again. This is my second visit to this hotel chain. The first was in Atlanta. An excellent stay. I thought the price could have been about $20.00 under what I paid because of the neighborhood. Read moreGenuine Hotels.com guest review
"very nice and comfy place to stay"
everything with the hotel was amazing except for when i got there they at 1st tried to give me a double bed room (in which i requested a king). they stated that hotels.com was supposed to contact me and i was not. i was able to get my room i originally requested so in the end it was a nice timeGenuine Hotels.com guest review
"Comfortable stay just outside of Philadelphia"
Great hotel and staff. Very friendly and helpful with all issues. Our tub got clogged and was fixed immediately. The pools are great. Breakfast has healthy options (rare for hotel living), the common areas were great for lounging and catching up with family, and our room was clean and comfortable. The only thing the hotel is missing is a pool-side […] whirlpool. Read moreGenuine Hotels.com guest review
No problems, great serviceGenuine Hotels.com guest review
"OK for business"
The hotel is OK, not really satisfied with the cleanness of the room. Waiters during breakfast were really nice. I did not like the sleep number bed. Bathrooms could use some remodeling.Genuine Hotels.com guest review
"It's a 3 Star at best."
We booked a Sleep Number King as a Club Carlson member, but booked through Expedia. The hotel no longer rewards you points in CC if you book with Expedia FYI. Lesson learned. The line was very slow to check in, and we were trying to get to the room fast for a quick shower and change to make a wedding. After 25 minutes in the chick in line, we got our […] room key and off we went. The room was a double, NOT a KING as reserved. But we now had 30 minutes to shower, and get ready and leave to make the wedding since the check in was so long. The room also smelled like urine, seriously URINE. And the room didn't have the AC on when we arrived so it was like a warm high school locker room. She hit the shower, I tried to call down stairs to change rooms. The shower didn't drain - it was backed up. And the water wouldn't get beyond luke warm, it was a busy wedding day there (three wedding parties in the hotel) so I guess they ran out of hot water. I tried to call the front desk, the phone would not dial 0 to dial the desk. No worries I called on my cell, when someone finally picked up.. I was put right to hold. And after 8 minutes on hold hung up and called Expedia. Explained the situation, and then as we were just about to walk out for the wedding the desk called us (room phone could pick up, even though not dial out). They informed me that Expedia called them, there was a new room waiting for us. We met someone at the new room number, key in hand. King not smelly. Read moreGenuine Expedia guest review
Hotel was great. We had no complaints. I thought it was a good value for a very good hotel. Location was a little far from what we did, but that's not Radisson's fault.Genuine Hotels.com guest review
The room and hotel was really clean. Staff was great. The only issue I encountered was the bathtub was outdated and the paint on the ceiling in the bathtub was peeling.Genuine Hotels.com guest review
My experience at the hotel was nice. I choose thi hotel for its location. Want to get away from the hustle and bustle of the world. It was a very relaxing weekend.Genuine Expedia guest review
"Radisson NE Philadelphia is consistently excellent"
The multiple times I've utilized this facility hosting people, a major banquet or for personal use has categorically been an excellent experience. The staff are gracious, very accomodating and generous in that they even seek out fellow co-workers for compliments paid to them or regarding initiating searches for items inadvertently left on the premises. […] The setting tn the business park is lovely and quiet. Read moreGenuine Expedia guest review
The only complaint I had was that the water drained extremely slow down the drain resulting in showering in 6 inches of water. And with multiple people using the bathroom it was kind of gross standing in dirty shower water. The location of the hotel was convenient however there was not much directly around the hotel to catch a quick bite to eat.Genuine Hotels.com guest review
"Convenient and cozy"
Close to Sesame Place with very friendly staff. The room was very clean and comfortable.Genuine Expedia guest review
"Forget the sleep number beds!"
Hotel was pleasant ....loved the pool and breakfast buffet....sleep numbers bed left me with a sore back and restless night of sleeping. Also, the beds are small and we tried to sleep two in one bed...not a good ideaGenuine Expedia guest review
"Nice hotel, but front desk attitude!"
I tried to check in early (at 1:30PM), and while I knew this would be a hit or miss effort, Janet (front desk) was less than motivated to assist me. I sat nearby the desk waiting to check in and listened to other guest asking questions and the same person would point in directions throughout the hotel, but did not go out of her way to truly help anyone, […] nor did she ever smile. As I passed by the desk later during the stay, she was sure not to look at me ... I guess she was simply having a bad day (which people are entitled to). Read moreGenuine Expedia guest review
Nice. No problems. Quick check in and check out. Nice list of amenities. Clean.Genuine Expedia guest review
Great customer service! Hotel and room was very clean. Staff very helpfulGenuine Hotels.com guest review
"Stayed for business, would bring family back"
Check-in was a breeze, the room was clean and just what you'd expect. The staff was friendly. I chose the location because of proximity to a business engagement, but didn't research nearby attractions until I was there - the hotel is definitely family friendly with a pool, Sesame Street plushies adorning the lobby, and substantial kid's dining options. […] Should I ever decide to visit some of the nearby parks with my family, I will definitely stay at the Radisson. Read moreGenuine Expedia guest review
Rooms are loud in the morning with other guests checking out, indoor pool unheated, otherwise great.Genuine Hotels.com guest review
"Great hotel at a good price!"
The hotel was very nice and the staff was friendly and helpful. I would not recommend the rooms with sleep number beds. I was surprised to find the beds were not too comfortable. We didn't ask to be moved, but I'm they would have moved us if we had.Genuine Hotels.com guest review
Hotel has potential to be really nice, rooms need major updating. Indoor/outdoor pool nice even tho we didn't use. Location ok but difficult to locate from GPS, wants to send you across the street for some reason, in/out of parking lot not especially easy but not a terribly big deal. Rooms need updating bad.Genuine Hotels.com guest review
The location was convenient to the turnpike and to Roosevelt Blvd. There were also take out places nearby.Genuine Expedia guest review
"Hotel for Sesame Place"
This hotel was very nice and clean. I had no complaints at all. The staff was very helpful. We needed two rooms next to each other and they took care of it right way. We also needed little refrigerators and they were to the room in 5 minutes. Also it was raining and we had no umbrellas and the front desk allowed us to borrow two of theirs. The rooms […] and pools were clean and we will definitely stay here again the next time we visit Sesame Place! Read moreGenuine Expedia guest review
"close to family"
hotel was fine the room was pretty good but they need to redo the bathroomsGenuine Hotels.com guest review
"Nice hotel; close to Sesame"
Comfortable beds, clean room, on site restaurant was convenient & good food, pools were very nice, breakfast was also good & reasonably priced.Genuine Expedia guest review
For what the cost was per night I expected more. First off the ice machine died on the 6 th floor and of course it was one of the hottest weeks of the year so far. And it stayed broken for the entire week we were there. No fridge or microwave in the room as well. We found out when we checked out you have to ask for one. Also our room had a craft attic […] bed in it and was not comfortable at all. Other than those things the room was nice but for the money was a disappointment. Read moreGenuine Expedia guest review
The hotel was OK. I stayed there for a wedding at the Knowlton Mansion. The location wasn't ideal, but it was the closest thing available. As far as the hotel itself, it didn't stand out in either a positive or negative light. It provided the necessary functionality, but did not stand out in any special way.Genuine Hotels.com guest review
"Affordable, fun and friendly"
This hotel is affordable, the pools are a lot of fun, room service was great and the staff is super friendly. The sleep number beds weren't as comfortable as we expected (perhaps its their cheapest model?) and the bathroom in our room could've been cleaner. Overall, a good experience for the money.Genuine Expedia guest review
"Best hotel yet for me! familyman and my son."
6/29/13 . We stayed on 3rd floor. I read some reviews and was a little nervous but when I walked into my room. I was more than satisfied it was clean, bathroom free of hair, bed was king( was suppose to be sleep number) but was not however after sleeping on the set perfect sleeper It was better than my on bed! Told desk about sleep number, William, […] at the desk said next night I could change room to sleep number bed. But I awoke on next day told him never mind I loved the reg bed and the room. William had a smile and friendly chat everyday I saw him. It made this traveler feel greeted in a nice way. This hotel should give this employee and promotion to manager.!! It is very hard to find Good young people who are professional ,these days in any job place. William keep up the good work and keep smiling life will aways smile back. Read moreGenuine Expedia guest review
"nice hotel at excellent price for amenities"
nice hotel 20 minutes to center city and 10 minutes from philadelphia park hotel has indoor and outdoor pool with lounge offering food and drinks with rooms available with direct access to area . Lobby filled with comfortable sitting areas for people who have guests visiting or groups with multiple rooms .Genuine Expedia guest review
Bathroom smelled like cigarette smoke, no sleep number bed as advertised. No continental breakfast. Outdoor pool was small. Great location for us. Expected a little more for the money.Genuine Hotels.com guest review
"close to Sesame Place"
We enjoyed out stay. Pool had great hours for the kids but area surrounding pool was not very clean. Our rooms had Sleep number beds but no matter how much we tried we could not find a comfortable number. They were either way too hard or way to soft. Very close to lots of shopping and restaurants and only about 15 minutes from Sesame PlaceGenuine Hotels.com guest review
"Good place to stay overnight but..."
Wondering why the breakfast is not a complimentary. Comparing with the hotels around you, I think it's something that needs to be under consideration. Also, the bathtub was clogged.Genuine Hotels.com guest review
very slow service. overall family experience is poor.Genuine Expedia guest review
Overall, hotel was good. My kids enjoyed the pool and it was convenient having the restaurant. However, I found the front desk staff was not very knowledgeable when asked questions about Philadelphia and sightseeing in the area. This was disappointing as their answers were "just look it up on the map". In my opinion, if there is no concierge service, […] front desk staff should know where the major shopping areas are in Philadelphia and what kids may want to see in the city. Also, beds were horrible - hard, sleep number remote did not work - even my kids complained about the beds! Read moreGenuine Hotels.com guest review
"Quick trip to see friends!"
We were in for a quick trip to see friends and the hotel was very comfortable and clean. The accessibility to get to our friends house, plus downtown Philly was awesome!Genuine Expedia guest review
"Nice for family"
Hotel is good overall. Clean rooms, not a bad location. The only thing I really didn't like was the cleaning staff. They knock on door and ask what time you checking out. When is only 8:30 to 9 am..wifi is slow. Do recommend for days stay..Genuine Expedia guest review
This is perhaps one of the nicest hotels in the area for the money. The rooms are spacious and very comfortable. However, there were two problems with my room. The first was that the sleep number bed would not adjust. I guess I could have called the front desk, but since it was comfortable enough, I didn't see the point. The other problem was humidity. […] The room I had overlooked the interior pool, and therefore smelled like chlorine and was always too humid. If you get a room on the second floor, you might ask if it's on the pool balcony if humidity will bother you. It's also fairly noisy there until 10 pm when the pool closes. But otherwise this is a fine hotel. Read moreGenuine Hotels.com guest review
Not for senior citizens on limited budget and fixed low incomes even with good credit. No "Micro Waves" in rooms, customer must dress to have meal heated at front desk. Unable to reset clock-radio to DST from EST. Never could use it!Genuine Expedia guest review
They have no idea what customer service is all about. Front desk people lack of knowledge and rude.Genuine Expedia guest review
"Overnight trip with my daughter and her friend."
The only issue we had was with our Sleep Number Bed, it wouldn't inflate properly. Had we asked for assistance from the front desk I am sure we would have received it, but we did not. The hotel staff was friendly and helpful. The room was clean.Genuine Expedia guest review
Very nice hotel even if working downtown, traffic on 95 however the 20 minute drive turns into 40 minutes.Genuine Hotels.com guest review
Hotel was fine, Im not a fan of the sleep number beds. No issues other than the bed being uncomfortable. Room was clean.Genuine Hotels.com guest review
Bathtub and bathroom sink didn't drain...standing in gross ankle deep water in the shower. Hair dryer kept overloading and turning itself off. Front desk was not interested at checkout.Genuine Expedia guest review
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