"Nice, clean room."
No complaints. Staff was very friendly. Room clean. Breakfast was ok.Genuine Expedia guest review
Response by Radisson Hotel Philadelphia Northeast Dear Krissy, Thank you for telling us about our stay. We really value your feedback about the hotel. We appreciate your comments about the staff, room, and breakfast. We are very sorry that you were not completely satisfied with the breakfast. We use guest feedback to make changes to the hotel to make it better for you, and future guests. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Radisson Philadelphia Northeast
"Convenient location and great staff"
This hotel is not new by any means but is full service. I only used the onsite restaurant for their breakfast buffet. Choices for that were similar to the free ones at Hilton type properties but this hotel gets twelve bucks. Hotel is in a great location 1/8 mile off the PA turnpike right on RT 1 South. They have a large indoor pool but I forgot my bikini […] (I'm a guy). The meeting rooms I had used were average. The room was a 3 star- internet was good and fast even at night. Bed was clean and pillows were good too. Not the kind your afraid to touch. Soap and shampoo were top notch and water pressure was good too. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Guest, Thank you so much for telling us about your visit with us. We really value your feedback. We appreciate your comment and concerns about the hotel. We are very sorry that you were not completely satisfied with the restaurant option in the hotel. We will use this feedback to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope to see you again in the future. Sincerely, Radisson Hotel Philadelphia Northeast
"Great location for most attractions."
Pleasant, everything went well as plan. Did not expect it to be smooth. good good good good good goodGenuine Expedia guest review
Response by Radisson Hotel Philadelphia Northeast Dear Guest, Thank you for telling us about your stay with us. We strive to provide a great stay for all of our guests. Thank you for choosing us for hotel accommodations. We will pass this great feedback on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
awesome!Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Tom, Thank you for your review. Thank you for staying with us at the Radisson. We hope to see you again soon. Sincerely, Radisson Philadelphia Northeast
"Close to Shopping, Theaters, Tourist Sites"
The room was clean and comfortable. The location was near Franklin Mills and there were many dining options nearby. We also enjoyed breakfast at the hotel. The hotel needs a hot tub.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Donavon, Thank you for telling us about your visit with us. We really appreciate all of your feedback. We hope you enjoyed your stay in Philly. We will pass your feedback on to our staff. Thank you for your feedback about the need for a hot tub. Thank you for your time. We hope that you will consider us again in the future. Sincerely, Radisson Philadelphia Northeast
"An ok place to stay but only for a couple reasons"
Overall I had a good experience here except for the room. One of the reasons I chose this property was because of the sleep number bed. I am considering purchasing one and thought I could have 5 nights on one to test it out. The control was reset a couple times so I didn't really get to adjust it after one nights sleep the way I wanted to. I didn't […] have a bad nights rest because of the bed, but I would expect the comfort to change when I make drastic setting changes. I hope the bed was not working correctly because I didn't notice much difference on any of the settings. The drain in the tub was slow and it was fixed the same day I gave notice of the problem. The cable TV was not working properly and took a couple days to get back on line. The rooms HVAC unit only had heat, or auto heat. The unit was constantly cycling on and off when on auto and the 'on' was only on the high setting. It woke me all night long. The coffee maker in the room made HORRIBLE coffee, but it was not much worse than the coffee in the lobby... I don't understand why Hotels don't get that some guests like a strong cup of joe in the morning and not just brown water. In the evening they had a champagne and snack reception which was a nice gesture, but wine and beer would have been better. I don't know many people who actually "like" champagne. Read moreGenuine Hotels.com guest review
I enjoyed the 12' o'clock check out, and quick room services, even when there's a convention is going on in the building, service was promte and food good.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Dasan, Thank you for your review about the hotel. We really value all guest feedback that we receive. We are so glad that you enjoyed the later check out. We will pass all of your comments on to our staff. Thank you for your time. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
Clean with a ok staffGenuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Chanique, Thank you for your feedback about the hotel. We will pass your feedback on to our staff. We use the feedback to make the necessary changes to the hotel to make it better for you, and future guests. Thank you for staying with us. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
My only suggestion would be to have a few more washers and dryers.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Lauren, Thank you for telling us about your stay at the hotel. Thank you for telling us your concerns about the need for more washer and dryers. We will keep this feedback in mind when making the necessary changes to the hotel to make it better. We are very sorry if you were inconvenienced at all. Thank you so much for your time. We really hope that you will consider us again in the future. Sincerely, Radisson Philadelphia Northeast
There was a very unpleasant odor and the heater unit was extremely loud. We end Up having it off as the noise was unbearable.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room, such as the odor and noise from the heater, with our staff to ensure all guest rooms are up to Radisson standards. Enjoy the rest of your day!
Just a great experience....very clean, orderly, gratious service, great bedding (loved the Sleep Number bed)...could not have asked for more.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear J., Thank you so much for telling us about your visit with us. We are so very glad that you enjoyed your stay with us. We appreciate your feedback about the service and the sleep number bed in your room. We strive to provide a clean, safe, and comfortable place to stay. Thank you so much for staying with us. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
"Christmas get away"
My boyfriend and I chose to get away for Christmas Day this year. It was great we to took a swim at the indoor heated pool and had dinner at the Hotel Resturant.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Ortiz, Thank you so much for telling us about your visit with us. We hope you and your boyfriend enjoyed your holiday at the hotel. We are so glad you enjoyed what the hotel has to offer. Thank you so much for staying with us. We hope that you will stay with us again real soon. Sincerely, Radisson Philadelphia Northeast
Overall great place to stay. Have stayed the last two years.Genuine Hotels.com guest review
Response by Radisson Hotel Philadelphia Northeast Dear Stephanie, Thank you so much for your review of the hotel. We really appreciate all of our return guests. We are strive to provide a clean, safe, and comfortable place to stay. We value your feedback. Thank you for your time. We hope to see you again in the future. Sincerely, Radisson Philadelphia Northeast
"Handy to Sesame Place"
We stayed here as it looked mid way between Sesame Place and Philadelphia. It was a great choice. Clean and tidy. Good sized rooms (important when traveling with kids) and good room service options. We'll definitely stay here again.Genuine Hotels.com guest review
The hotel was beautifully decorated for the holidays! The room was modern and clean. The sleep number bed was awesome!Genuine Hotels.com guest review
"bathroom desperately needs work"
My stay at the Radisson Philly NE was fine except for the bathroom which needed work on the floor, all over the bathtub, and the ceiling. Not a deal-breaker, but still pretty gross.Genuine Hotels.com guest review
niceGenuine Hotels.com guest review
"beautiful hotel amazing pool"
wonderful, beautiful hotel, gorgeous rooms, sleep number bed was fantastic, great pool....decorated for christmas.Genuine Hotels.com guest review
"Close enough to all the shopping in the area"
We've been staying here every year for our girl's annual christmas shopping trip. It is close to all the malls and great eatery too. We love going to Toscana 52 for dinner. The hotel was nice and clean. The staff was friendly. The only complaint I have is that when taking a shower, the drain was very, very slow. Other than that, it was a great weekend […] stay. Read moreGenuine Hotels.com guest review
"Beautiful with easy access and close to everything"
So easy to get to. Very clean and elegant . Staff was awesome. Plenty of parking. Close to everything.Genuine Expedia guest review
"Great place to stay!"
My kitchen and bedroom at home were destroyed by a water pipe that burst and I needed to find immediate housing until an apartment could be secured. The Radisson is close to my work and about 10 minutes from home, so it was the perfect location. The hotel is immaculate, the staff is friendly and helpful, and the room was very comfortable. I enjoyed […] having the Sleep Number bed because I have a Tempurpedic mattress at home. My stay at the Radisson was very pleasant and I would highly recommend it. Read moreGenuine Expedia guest review
Hotel was overall fairly clean, clock and furniture needed to be dusted off though. Location was good.Genuine Hotels.com guest review
"Beautiful Hotel, very clean and well maintained."
Excellent Hotel and staff.Genuine Hotels.com guest review
"A few changes would make a big difference."
The staff was friendly however the level of customer service was standard and they did nothing to brag about. They didn't really give any information as to were to park or where your room was located even when prompted. The bedding was comfortable and the rooms nicely equipped. The air conditioners were the dial kind and not by thermostat, this made […] it difficult to maintain a nice even temperature. Soaps and shampoo's wee of average quality. Read moreGenuine Expedia guest review
fine. needed to be in the area of hotel and so very convenient for me. would stay there again.Genuine Hotels.com guest review
They had sleep number beds...but had to unplug the lights to get them to work. The people were nice and helpful....the food wasn't great. It's really not hard to make pizza. It was awful. They had signs about how great it was and that it was made in-house....I make better pizza on a Boboli. But the service was good.Genuine Hotels.com guest review
"Child's birthday party site"
I booked this room as a sleepover party for my 7 yr old. The indoor pool was a huge success and I had a hard time getting them out to do cake and open presents!. This was the best party yet and I'm likely to do it again next year.Genuine Hotels.com guest review
"Hotel is nice and convenient to Philadelphia."
Great experience. Housekeeping was the key to this stay! Excellent service!! I would recommend this hotel on the housekeeping staff alone!!Genuine Expedia guest review
Room had garbage under the bed. Air conditioner wasn't working properly. Location was excellent.Genuine Hotels.com guest review
The only issue I had was with Hotels.com booking who promised a microwave in the room and the Radisson does not have them. Ended up buying one for my 10 day stay. I will definitely stay there again.Genuine Hotels.com guest review
Left our charger for the phone. Was mailed to us. Customer service was very pleasant.Genuine Expedia guest review
"Great hotel & service BUT"
The hotel does a LOT of weddings and fills their rooms from the interior out so you hear the noise of people going to their rooms throughout the night. We had to change our room location due to excessive noise from the partying people screaming and running down the halls after receptions. More security is needed. The room itself, once we moved, was […] quite comfortable but we had to ask for a refrigerator as not all rooms on the sixth floor have them. It would be great if there were microwaves in the rooms or an area with one for reheating foods for quests, too. Read moreGenuine Hotels.com guest review
"Very family friendly hotel"
This was our second time visiting this hotel and it was just as pleasant as the first. Traveling with two toddlers can be daunting, but this hotel never makes us feel out of place even when they are hosting to weddings on a busy Saturday night. We did book a king room and were put in a room with two doubles. I think it worked a little better even though […] the kids wanted to sleep with both of us. Read moreGenuine Expedia guest review
The hotel was very spacious with a great staff. Our room was clean and fresh. The elevators were fast. We purchased the breakfast buffet and it was excellent and a good value. It was about half an hour drive into the city from this hotel. I would definitely stay here again.Genuine Expedia guest review
Awesome hotel all around! The indoor pool was great!Genuine Hotels.com guest review
"An exceptionally friendly staff and clean room"
I have rarely stayed at a hotel where EVERY staff member was so genuine and helpful. The room was a bit dated but very very clean and the sleep number bed very comfortable. I always do an "inspection" for cleanliness upon arrival to a hotel. This facility was very very clean. The bedding was the duvet kind (zippered) where the duvet cover is washed […] between clients. There is a cancer center nearby and many patients stay at this hotel. I cannot say enough about the care and attention these staff pay to these guests I probably won't have a need to travel to this hotel again but will definitely stay at a Radisson again. This is my second visit to this hotel chain. The first was in Atlanta. An excellent stay. I thought the price could have been about $20.00 under what I paid because of the neighborhood. Read moreGenuine Hotels.com guest review
"very nice and comfy place to stay"
everything with the hotel was amazing except for when i got there they at 1st tried to give me a double bed room (in which i requested a king). they stated that hotels.com was supposed to contact me and i was not. i was able to get my room i originally requested so in the end it was a nice timeGenuine Hotels.com guest review
"Comfortable stay just outside of Philadelphia"
Great hotel and staff. Very friendly and helpful with all issues. Our tub got clogged and was fixed immediately. The pools are great. Breakfast has healthy options (rare for hotel living), the common areas were great for lounging and catching up with family, and our room was clean and comfortable. The only thing the hotel is missing is a pool-side […] whirlpool. Read moreGenuine Hotels.com guest review
No problems, great serviceGenuine Hotels.com guest review
"OK for business"
The hotel is OK, not really satisfied with the cleanness of the room. Waiters during breakfast were really nice. I did not like the sleep number bed. Bathrooms could use some remodeling.Genuine Hotels.com guest review
"It's a 3 Star at best."
We booked a Sleep Number King as a Club Carlson member, but booked through Expedia. The hotel no longer rewards you points in CC if you book with Expedia FYI. Lesson learned. The line was very slow to check in, and we were trying to get to the room fast for a quick shower and change to make a wedding. After 25 minutes in the chick in line, we got our […] room key and off we went. The room was a double, NOT a KING as reserved. But we now had 30 minutes to shower, and get ready and leave to make the wedding since the check in was so long. The room also smelled like urine, seriously URINE. And the room didn't have the AC on when we arrived so it was like a warm high school locker room. She hit the shower, I tried to call down stairs to change rooms. The shower didn't drain - it was backed up. And the water wouldn't get beyond luke warm, it was a busy wedding day there (three wedding parties in the hotel) so I guess they ran out of hot water. I tried to call the front desk, the phone would not dial 0 to dial the desk. No worries I called on my cell, when someone finally picked up.. I was put right to hold. And after 8 minutes on hold hung up and called Expedia. Explained the situation, and then as we were just about to walk out for the wedding the desk called us (room phone could pick up, even though not dial out). They informed me that Expedia called them, there was a new room waiting for us. We met someone at the new room number, key in hand. King not smelly. Read moreGenuine Expedia guest review
Hotel was great. We had no complaints. I thought it was a good value for a very good hotel. Location was a little far from what we did, but that's not Radisson's fault.Genuine Hotels.com guest review
The room and hotel was really clean. Staff was great. The only issue I encountered was the bathtub was outdated and the paint on the ceiling in the bathtub was peeling.Genuine Hotels.com guest review
My experience at the hotel was nice. I choose thi hotel for its location. Want to get away from the hustle and bustle of the world. It was a very relaxing weekend.Genuine Expedia guest review
"Radisson NE Philadelphia is consistently excellent"
The multiple times I've utilized this facility hosting people, a major banquet or for personal use has categorically been an excellent experience. The staff are gracious, very accomodating and generous in that they even seek out fellow co-workers for compliments paid to them or regarding initiating searches for items inadvertently left on the premises. […] The setting tn the business park is lovely and quiet. Read moreGenuine Expedia guest review
The only complaint I had was that the water drained extremely slow down the drain resulting in showering in 6 inches of water. And with multiple people using the bathroom it was kind of gross standing in dirty shower water. The location of the hotel was convenient however there was not much directly around the hotel to catch a quick bite to eat.Genuine Hotels.com guest review
"Convenient and cozy"
Close to Sesame Place with very friendly staff. The room was very clean and comfortable.Genuine Expedia guest review
"Forget the sleep number beds!"
Hotel was pleasant ....loved the pool and breakfast buffet....sleep numbers bed left me with a sore back and restless night of sleeping. Also, the beds are small and we tried to sleep two in one bed...not a good ideaGenuine Expedia guest review
"Nice hotel, but front desk attitude!"
I tried to check in early (at 1:30PM), and while I knew this would be a hit or miss effort, Janet (front desk) was less than motivated to assist me. I sat nearby the desk waiting to check in and listened to other guest asking questions and the same person would point in directions throughout the hotel, but did not go out of her way to truly help anyone, […] nor did she ever smile. As I passed by the desk later during the stay, she was sure not to look at me ... I guess she was simply having a bad day (which people are entitled to). Read moreGenuine Expedia guest review
Nice. No problems. Quick check in and check out. Nice list of amenities. Clean.Genuine Expedia guest review
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