Easy to get to. $10 parking in lot next door. Close to bars, restaurants, local shops. Easy walk to football. Great price.Genuine Expedia guest review
"Considering the price"
My wife placed a pair of gold ear rings in her bag on purpose, out of site. When we returned from going to see our favorite football team the ear rings were gone. Someone had to have gone into the bag directly go get them. Not very happy at all about this.Genuine Expedia guest review
Good central location. Nice restaurant, great food but a little pricey. Clean room. Great staff.Genuine Expedia guest review
showers nasty. Pillows not good at all. Don't think I will stay here anymoreGenuine Expedia guest review
Everything was great. Clean room, room service was good. Friendly and careful staff. Valet parking would be better thing to do because parking ticket cost moreGenuine Expedia guest review
"one good time"
Very clean and comfortable..Genuine Hotels.com guest review
"Very convenient location"
Enjoyed my stay, for the most part staff were very friendly and helpful...Facility is beautiful inside and clean. Room was very nice for the price but first appeared that maybe no one had stayed in there for a while. Was very dusty and pillows smelt really old. Once I reported the issue with front desk they complied immediately, replaced my pillow and […] did a double check and all was well. Head of housekeeping stopped by and apologized, introduced herself and was very friendly. Also 2 other managers called my room to make sure situation was rectified. I was very please with their follow up and concerned. Very professional.... I had bought fruit and medicine that required refridgerating but ended up throwing alot away because the only refridgerator was the mini bar and it was locked. I wasn't interested in anything in the mini bar and was disappointed that it was the only refridgerator available AND LOCKED. However, I was able to make due with some things by putting medicine in ice bucket provided. Read moreGenuine Expedia guest review
Wonderful staff, great room. Highly recommend. Wish I could have stayed longerGenuine Expedia guest review
"That "old smell ""
Looks ok but there is a horrible smell that it cannot get rid of.. I've stayed here in the past and this is what I always rememberGenuine Hotels.com guest review
Just averageGenuine Hotels.com guest review
"typical 4 star. you know what you're getting"
This was a last minute booking for a single night in town. Everything was great except that the internet service and parking are fee based.Genuine Hotels.com guest review
Great staff,somewhat "old"and worn appearance.central location for accessing sites around Jacksonville.Genuine Expedia guest review
Nice hotel, overpriced but quality food, excellent customer service.Genuine Expedia guest review
Very nice staffGenuine Hotels.com guest review
Very nice hotel, staff was greatGenuine Hotels.com guest review
"room and staff great"
Wow nice place to stay wright downtown across from river walk. room was nice clean staff nice helpful. Ringo star played across the street awesome venue. Alice Cooper stayed there same nights as we were there to see him and Mötley crue.Genuine Hotels.com guest review
"OMNI JAX WAS A GRETA HOTEL"
Great hotel. Just remember to put your "Privacy Please" sign on the door, or the cleaning crew will wake you up at 830am!! I didn't check out the facilities this trip, but I will this weekend when I stay there again!Genuine Hotels.com guest review
"Great place to stay in JAX"
The staff was extremely courteous and helpful! The hotel is beautiful and well situated and the food was good too!Genuine Expedia guest review
Wonderful time right across from the Riverwalk! Beautiful pool!Genuine Hotels.com guest review
"Definitely stay again!"
We were in town for a concert. The staff was very friendly and the hotel was beautiful. Great deal for $169 a night. Also, the hotel was so close to everything!Genuine Hotels.com guest review
"Long wait for a reserved room"
We had an hour and half wait for our room! We had plans for the evening and needed our room to get ready. The hotel apologized with a few free drinks at the tiny bar area. The room was pleasant enough but not special enough to make up for the long wait for our room.Genuine Expedia guest review
"Good for Business Meetings- Easy in and out"
The Hotel is very clean and well appointed. Staff is extremely friendly and attentive. If there is one "knock" it's the $20.00 per day parking. Otherwise, it's a very nice hotel with a nice location.Genuine Hotels.com guest review
"We loved Deb in the J Bar!!!"
Deb was the best bar tender we have ever experienced!! We would come back just for her:).Genuine Expedia guest review
Top notch hotel would definitely recommend and re-visit!!Genuine Hotels.com guest review
I love this hotel, the staffs was very polite, I can't complain.Genuine Hotels.com guest review
"Best hotel in downtown Jacksonville"
Great location, great restaurant in the hotel, decent gym and pool and executive room had a great view, was spacious and comfortable. Got a great night's sleep for a business meeting the next day. Would definitely return.Genuine Hotels.com guest review
At first they could not find our reservation because Hotels.Com messed up the names on the reservation and the confirmation number was not correct. Then there was a used dirty towel in the bathroom. The front desk person was snobby and he judged me.Genuine Hotels.com guest review
We always enjoy our stay. The lounge has been redone and is quiet and comfortable.Genuine Hotels.com guest review
"Nice hotel, very friendly staff."
The Omni was nice, we enjoyed our stay. The best part was definitely the courteous friendly attitude of the staff.Genuine Hotels.com guest review
My stay was wonderful. The room was nice a clean the bed was very comfortable and the staff was very briefly friendly.Genuine Hotels.com guest review
A perfect stay from accommodations to service to location and accessibility. In addition, I am transgender and was treated with the utmost respect at all times.Genuine Expedia guest review
We stayed on a Sunday that the power was out for repairs for several hours, but they compensated by having a pool party. Kudos to themGenuine Hotels.com guest review
"Very nice hotel. Great stay. Incredible staff."
Great staff, very friendly and accommodating. Special thank you to the lady making omelets sunday and Monday mornings, (Daisy I believe) she was a sweetheart very professional and the food was simply delicious. Thanks for the stay. Will be back soon.Genuine Expedia guest review
"Paper thin walls"
I was really excited about staying in the Omni as previous stays at Omni Hotels had always exceeded my expectations. I was shocked at the fact that even walking to the hotel down the halls, you could hear everyone's conversations. At 1:22 in the morning, an intoxicated woman across the hall from us was having a very loud conversation about the book, […] Where the Red Fern Grows, with herself that literally made me feel like I was in a cheap hotel! I have a herd of kids and very rarely get to sleep in. So I was REALLY looking forward to actually sleeping in. At 9:15 in the morning, I had guest services knocking on my door to ask me if I used anything in my mini-bar. ????? At check in, I told them I didn't want a key to the mini bar so why would I have used anything in it??? And more importantly, WHY CAN'T YOU DO THAT ONCE I CHECK OUT???!!!!! I was completely irritated with that. Oh well. Won't be staying there again. Read moreGenuine Hotels.com guest review
"Excellent hotel directly across from Moran Theater"
Booked this for Jack White concert and wanted to be within walking distance. It could've been more convenient. Super nice accommodations, easy to get to, and a great price.Genuine Expedia guest review
"Friendly staff, clean facilities"
Overall excellent. Gift shop closes early but otherwise great.Genuine Hotels.com guest review
"Beautiful hotel, friendly staff"
My overall experience was an excellent one. I had a lovely view of the river, and the room was beautiful. Every interaction with hotel staff was a positive one, and I would highly recommend the hotel to anyone.Genuine Expedia guest review
Me and my family really enjoyed our stay at Omni hotel! The staff was excellent. The valet services were outstanding. I recommend this hotel to anyone. Will be staying here again!!Genuine Expedia guest review
"Bring your own pillow(s)!"
Service/staff was great. We were originally in an adjacent room, and could hear every conversation our "neighbors" were having. We presented the issue to front desk, and within 2 minutes, someone was at our door to help us carry our stuff to a new room down the hall. Very accommodating. To the bad...the bed was awful. Uncomfortable spring King bed, […] and the pillows are terrible. I didn't sleep well at all. Also, parking is in a lot next to the hotel, which is a minimum of $6, even if you're there for 10 minutes to check in. And $12 overnight. Not exactly a bargain. Just things to keep in mind. Wouldn't stay there again, but very friendly staff. Read moreGenuine Hotels.com guest review
"It was ok"
Hotel was ok it was nice. Water smelt like sulfur.. There was no microwave or fridge in the room.. Bottle of water was $5... Spent a lot on parking. Downtown sucked.. No nice places to eat, atleast the good chains like Ruth Chris or Cheesecake Factory had to use Gps in car to ride a long way to find the good shopping and good dinning... Next time I'll […] stay out by the airport for less money and a microwave, fridge, and a good free breakfast... Read moreGenuine Hotels.com guest review
"nice hotel in a nice nightlife area"
Loved everything about this hotel except housekeeping left much to be desired. Tub was not cleaned and dirty glasses were taken away but fresh glasses were not left. Location and knowledge of the staff was incredible as far as things to do and places to see.Genuine Hotels.com guest review
This hotel is located downtown and very close to all of the action. I was there for a church celebration and for rest. It was quiet and peaceful.Genuine Expedia guest review
"Omni in Jax"
A great hotel in a good location. Easy to park and near a choice of restaurants.Genuine Expedia guest review
Wish we could have gotten into the fridge in our room. I looked like it needed a key to get in. Otherwise the vallet was super friendly and everyone was super helpful and nice. Not alot to walk to around the hotel but it was a cute nice place to stay for the weekend. I would stay there again for sure!Genuine Hotels.com guest review
"next to The Landing"
We had a great time staying at the Omni. My wife and I have stayed there before and really enjoy the hotel. The only thing that we had an issue this time was a bunch of drunk people making racket. The staff took care of the problem and offered us free breakfast for the inconvenience.Genuine Hotels.com guest review
"Omni 2 night stay"
The hotel was very nice. Only complaints i have is there was no microwave in the room or refrigerator to use other than the mini bar that was fully stocked. Parking was also an issue because the hotel does not have a parking lot, you have to pay to park. But overall my stay was pretty good. I would definitely return again.Genuine Hotels.com guest review
"poor service/ rude staff"
Electrical plug did not work. Room was dirty empty liquor bottle from previous guest still in room They did not have a do not disturbe sign in the room to use. We had a late check out and 4 different hotel staff personal knocked on our door by 10:30 AM. None of them checked to see what our status was. Two knocked and before I could get out of bed they […] you there pass key to get in. They should have given us time to answer the door! House keeping became rude when I asked them if they had check to see if we checked out. Wanted to check mini bar even though we never had a key. The staff did not plan ahead.. I would never stay at a Omni hotel again. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
We stayed for my birthday bc we wanted to be close to downtown. It was perfect. The security guard was very nice. My friend and I (both early 20's) were going to the parking lot to smoke late in the night and he made sure we were not alone. Everyone was very friendly. The room was good and I was especially impressed by the handicap accessibly the hotel […] had even in the pool. Read moreGenuine Hotels.com guest review
"Business in downtown Jackaonville"
Nice hotel. Parking is awkward, but it is awkward in every large city. It is free on the streets of Jacksonville on weekends.Genuine Hotels.com guest review
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