All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here191 Sutter St, San Francisco, CA, 94104, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 587 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.1
  • Condition
    4.3
  • Neighborhood
    4.5
4.0 / 5Excellent
"Meet Friend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quick stay
Genuine Hotels.com guest review
1 night trip with friends Oct 30, 2014
Stephen
US
4.0 / 5Excellent
"Excellent location & price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is delightful & staff could not have bern nicer. Lobby is spacious, upbeat & has a fireplace. Great location - near Union Square. Price was the best we found for location - for San Francisco. The room was small - reminded me of NY hotel rooms. We came to think of it as "compact." The hotel worked well for us.
Genuine Hotels.com guest review
3 night romance trip Oct 26, 2014
Susan S.
US
4.0 / 5Excellent
"Nice European type hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Room a little small but nicely furnished and clean. Bedding very nice. Staff excellent. Great central location and close to Bart train station.
Genuine Expedia guest review
Other trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Giants Game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was was very clean and the staff was friendly and helpful. The hotel decor was chic and updated. The bathroom is small but what do you expect from an old hotel. We were in walking distance to dinning and shopping. Cab ride was only 7.50 to AT&T Park. Would definitely recommend to my friends and family.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
Kathleen
US
5.0 / 5Outstanding
"Perfect Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is located in the middle of downtown SF. We were 2 blocks from Chinatown and 2 blocks from Union Square. Although we had a car, there was no need for it because we were centrally located by everything. The hotel itself was nice. The room was a bit small but comfortable...and VERY CLEAN. We enjoyed our stay.
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2014
Kelly S.
US
4.0 / 5Excellent
"Perfect San Francisco Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is my second time at this hotel after 5 years and was delighted to see that the hotel was so well kept. All the staff were very helpful and friendly! The rooms were a bit small, but I think that is expected in San Fran. Location was excellent and we were walking distance to many great spots. Will definitely be back!
Genuine Hotels.com guest review
3 night romance trip Oct 16, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel in a great location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Lots of great restaurants within a 3 block radius, shopping everywhere, Chinatown and Union Square also just a couple of blocks away. 10 minute walk to the Ferry Building. Loved everything about this hotel - only wish they offered a simple breakfast buffet. Even just juice, rolls and coffee would have been nice.
Genuine Expedia guest review
Other trip Oct 23, 2014
Tracy
US
5.0 / 5Outstanding
"Wonderful surprise."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Location, staff and Hotel, excellent!! My partner and I were overwhelmed by the service and staff. They were helpful, friendly and attentive. The Hotel itself is fresh and stylish and we loved the complimentary wine in the early evening. A lovely way to meet other Hotel guests and start the night. Will be back!
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"Good place for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good place for the right price. Next time I would stay at Fishermans Warf just because it's cheaper and it's easy to get to Union Square for a night of bar hoping.
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2014
A Traveler
US
3.0 / 5Good
"Okay but pricey"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
toilet didn't work well (flush was really scarily slow) and the shower and bathroom very small....Can't image a larger person using the shower. Good location, but pricey for the small room and not great facilities - gym etc.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel needs a little updating but maybe because our first room smelled like pledge. They gave us another room without hesitation. The hotel is in a great location so that made it all worth it and the staff was very professional.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Eric
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice clean hotel service on the phone for reception could be better room a little small but overall I give it a nine out of the 10
Genuine Hotels.com guest review
1 night business trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean and neat rooms, very convenient location near the Union Square. The only regret is the room is kind of small.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
A Traveler
US
3.0 / 5Good
"Good location; efficient, friendly personnel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice overall, but pricey. Room charges were more than I had been led to believe.
Genuine Expedia guest review
Other trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
"Easy to take"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Long weekend in the City. The hotel was convenient to both Union Square and the Embarcadero. The staff was pleasant and helpful. We enjoyed the wine tasting in the early evenings.
Genuine Hotels.com guest review
3 night romance trip Sep 26, 2014
Randy
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
expensive and the refrigerator in the room was not cold enough for drinks,the room carpet was shaggy, the location was perfect because it is in the center but overpriced for that kind of room.Hotel staff are friendly and professional,
Genuine Hotels.com guest review
2 night business trip Sep 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value (for downtown SF!)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed this hotel! Just a couple blocks from the BART, so a very easy half hour from the airport. Fun location near Market Street, Chinatown, and the cable cars. Very friendly and helpful staff, fun social with free wine, and comfy beds! We heard no outside noise :)
Genuine Hotels.com guest review
2 night business trip Sep 17, 2014
Jen
US
5.0 / 5Outstanding
"Ideal Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We have stayed at the Galleria Park in the past and have found it to be the perfect location for all we like to do in San Francisco. It is within a few blocks of Chinatown, Market Street, Union Square and all of the great FiDi restaurants. We catch a bus to North Beach right around the corner. The rooms are quite small but are clean and comfortable. We were offered a choice of a streetside room or a quieter one at the back, a thoughtful gesture.
Genuine Expedia guest review
Other trip Sep 12, 2014
Sarah
US
5.0 / 5Outstanding
"quiet hotel in SF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff was warm and welcoming. The room was small, but very comfortable. Great bargain near lots of shopping and activities.
Genuine Expedia guest review
Other trip Sep 10, 2014
Carok
US
5.0 / 5Outstanding
"Downtown Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was a good choice to stay! Room was small but quiet and the hotel staff was very pleasant. Easy walking to any sites in the city. I will definitely stay here again!
Genuine Hotels.com guest review
4 night business trip Sep 3, 2014
A Traveler
US
2.0 / 5Fair
"Decent, not great"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel lobby and entrance nice, front desk staff was cordial. Room was exceptionally small, bathroom even smaller. Furniture in room, the TV stand in particular, was very worn and tired. Wife could not shave legs in shower it was so small. In-room window AC unit quite, but very large. I went to lobby to ask for my hotel frequent rewards to be added, but since booked via Expedia, front desk would not allow. Was a weekend get away with wife, not a room you hang out in or evokes romance. Outdoor walk way and gardens very nice for city hotel.
Genuine Expedia guest review
Other trip Sep 2, 2014
Matt
US
5.0 / 5Outstanding
"I absolutely loved this place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff ~ AWESOME! I wonderful place that is not too far from the Hub of Downtown and Union Square. This is a place I would definitely stay at again!
Genuine Expedia guest review
Other trip Aug 31, 2014
Kay
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We wished we hadn't been put in a room with a laundry chute passing through our wall.
Genuine Expedia guest review
Other trip Aug 31, 2014
Exper traveler
US
5.0 / 5Outstanding
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Once I get past my regular sticker shock from all hotels in San Francisco (and NYC), I find that there are still differences in the hotels. The Galleria Park is convenient to rapid transit, employs a courteous and attentive staff, has comfortable rooms (though a bit on the smaller side), offers free internet, and provides free coffee and wine in the lobby at designated hours. I would definitely stay at the property again..
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
Dean R
US
4.0 / 5Excellent
"great stay Downtown SF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location of the hotel was perfect for shopping en eating. There are some good spots to eat breakfast en lunch close to the hotel. The staff was very friendly and helpful by finding a good restaurant, making reservations, finding taxi's and valet parking. The room was small, but very clean, new and comfortable. We had an excellent stay in this hotel, couldn't be better.
Genuine Hotels.com guest review
3 night family trip Aug 13, 2014
Evelien
US
5.0 / 5Outstanding
"Great hotel downtown San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Staff was extremely friendly and had great suggestions for the area (food, etc). Easy location, was walking distance to spots we wanted to go. Comfortable room, high ceilings, internet included, very clean bathroom, comfortable bed. Free wine tasting on Saturday afternoon. Will stay here again, and will recommend to friends.
Genuine Expedia guest review
Other trip Aug 19, 2014
Matthew
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Small room but very comfortable and a large bathroom for it was a handicap room. Nice but small workout room.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
4.0 / 5Excellent
"Location Location!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall I would rate this hotel a 3/5. The lobby is beautiful and the free coffee (from 5AM-10AM) and cocktail hour (from 5:30-6:30PM) is a great bonus. The hotel is close to the bart and only 1 block away from major shopping and china town. The rooms were small and a little dated. The bed was comfortable and the higher the room, the quiter the night. The shower was remodeled and beautiful. Overall, I would stay here again and recommend!
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The rooms has 2 full size beds not queen. In addition there was a foul smell eminating from the drain in the bathroom.
Genuine Expedia guest review
Other trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, very convenient location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great time at GP! My only issue was on the first night, and they transferred me to a better room the next morning. Would definitely stay there again!
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
4.0 / 5Excellent
"Small hotel, but very friendly staff."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, good location, 2 mins walk from "La Boulange", a very good french style cafe with tasty breakfast/lunch. Hotel has no restaurants, but does have room service. A small modest breakfast area is set, but that closes early, 10:30 or so... I recommend the hotel to anyone that will spend most of their day out of the hotel.
Genuine Expedia guest review
Other trip Aug 12, 2014
Lewis
US
4.0 / 5Excellent
"nice boutique hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very quaint hotel near major shopping in San Francisco and restaurants convenient to bart, cable crd,etc. liked the wine in evenings in lobby, the fireplace in lobby,
Genuine Expedia guest review
Other trip Aug 12, 2014
kcp
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is in a great location! The rooms are clean but small. The staff is very friendly and helpful. They have morning coffee and evening wine tasting. Would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 11, 2014
Veronica
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a nice hotel. The staff was friendly and helpful. Located in union square and within walking distance of everything.
Genuine Expedia guest review
Other trip Aug 8, 2014
808 Guy
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
GReat time in San Fran and very good location, close to a lot of sights!
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was well maintained, in an excellent location, and the staff was very friendly. I will stay at Galleria Park Hotel again.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Weekend Getaway to the City"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My hubby and stayed for 2 nights at this charming, cozy hotel just blocks away from Union Square and Chinatown. The lobby is can get crowded in the evenings during happy hour.The room we stayed in was cozy, tastefully decorated ( think Pottery Barn ) and was suprisingly quiet. Hotel guests were treated to happy hour wine and even though the selections were limited, the wines were delicious and a nice touch. We would definitely stay at this hotel again.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Jaz
US
5.0 / 5Outstanding
"Great location, good service, small rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
After much research on TripAdvisor I plumped for the Galleria Park hotel and I'm glad I did. Only 30 minutes on the train from the airport (a subway platform is only 2 minutes away), this hotel is in a great central location with the trolleys only 4 or 5 blocks away by Union Square and Chinatown or AT&T Park short train or cab rides (both easily walkable). The hotel rooms are small but I do not know if that is standard in San Francisco. My brother booked the Deluxe rather than standard, however, and that room was massive! Beds were hard (a little uncomfortable for me) but the room was quiet, the shower was of good quality, TV large and they offered a free wine at the start of the evening. Also a Keurig for my girlfriend to have her morning coffee. Would definitely go back, especially given the location.
Genuine Hotels.com guest review
3 night romance trip May 27, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The room was a little small but a great hotel overall
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
4.0 / 5Excellent
"Small but nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel near financial district, in safe neighborhood. Hotel staff was very helpful and accommodating. My only complaint is how SMALL the rooms are, which may be typical in SF. Teeny tiny.
Genuine Expedia guest review
Other trip Jul 26, 2014
Sheila
US
4.0 / 5Excellent
"Charming boutique hotel in convenient downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I loved this hotel. It was an old converted building but still had a lot of the original charm and detail of it's day. The bathroom was very new and updated. Yes, the bathroom was small, but who spends much time in the bathroom on vacation? Very convenient to MUNI and BART. Staff was different each day, yet ALL of them were extremely friendly and helpful!
Genuine Expedia guest review
Other trip Jul 20, 2014
Robbie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay in San Francisco at the Gallery Park Hotel.
Genuine Expedia guest review
Other trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel and very well positioned"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for 5 nights in this hotel. In general, it was a nice experience. The only drawbacks that I can think of are the pillows that were old and bumpy. Other than that it was a good experience.
Genuine Expedia guest review
Other trip Jul 16, 2014
Panda
US
5.0 / 5Outstanding
"Great option for several day stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is near Union Square in the "financial district" of downtown; it's extremely convenient to Chinatown, shopping/activities near Union Square, businesses, public transportation, etc. Ideally would have preferred to be in a more 'quaint' neighborhood with more character, but as a tourist seeing the town this place was a great 'home base'. Fantastic service, and free wine in the evenings is a nice touch as you get ready to go out for dinner. Also, the free coffee and tea in the AM are actually very tasty! Free WiFi for me was also nice as a lot of other hotels charge for it
Genuine Hotels.com guest review
2 night romance trip Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is our 2nd stay there. It's a great location- easy walk to Giants Stadium and eating. Nice comfortable room- and relatively quiet for San Francisco!
Genuine Hotels.com guest review
1 night family trip Jul 3, 2014
Leslie
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Staff very friendly.
Genuine Hotels.com guest review
3 night romance trip Jun 5, 2014
Mike
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent value for a location in S.F. Business district. Not high-end but high enough and staff are excellent.
Genuine Hotels.com guest review
1 night business trip Jul 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel in Financial District of San Fran."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed our stay at Galleria so much. Our room was very quiet perhaps because we requested the "quiet side". The staff was knowledgeable about bus schedules and local restaurants. We enjoyed "wine time" at 5 in the lobby with other guests. Both red and white wines were offered. I liked the beautiful drawings and other art that decorated the walls of the lobby and our room.
Genuine Expedia guest review
Other trip Jul 1, 2014
Rebecca
US
4.0 / 5Excellent
"Bathroom size & street noise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I want to say from the beginning that I did like this hotel, however I was disappointed in the very tiny restroom and the amount of street noise I could hear from the 6th floor. I was grateful to have brought ear plugs that resolved the noise problem, but the tiny restroom was comical. I understand now why there aren't many restroom pictures for this hotel. Despite these issues, the service was good, as was the location, and the decor.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
Joseph
US
2.0 / 5Fair
"Items used by previous guest left in room. Clean?"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Stayed on 6/21/ 2014. The hotel is historic with beautiful modern upgrades. We were excited to stay but when we first walked into the room there were two opened half empty water bottles one on the night stand and one on the desk, a used towel hanging on the shower door and a wine glass on the TV stand. The bed was made but did they clean the room?? We called the front desk immediately and they had the valet bring us keys to a new room. The room they moved us to was on a lower floor and smaller. At least they gave us free overnight vallet parking which would have cost us $47.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
Michelle S
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews