Poor tv service in room,Genuine Hotels.com guest review
"Solid Doubletree experience"
Always greeted by the front desk either early in the morning or late in the evening. The air conditioner was very cold, just a bit too loud. Very enjoyable stay, good location and I will be back.Genuine Hotels.com guest review
Would have liked a second chair in the room When you have extra time you dont want to sit on the bed. besides that the room was great.Genuine Hotels.com guest review
"Easy stay prior to a morning flight"
enjoyed a cooling swim in the pool, and enjoyed both dinner and breakfast in the hotel lounge and dining room. Very friendly staff. Easy trip to airport.Genuine Hotels.com guest review
"Easy jaunt to ASU, no freeway out the window"
The hotel was clean and in great shape, it's easy to access rooms, staff was friendly. Quiet location because it's not right beside a freeway (but takes like 3 minutes to get to one). ASU is 5 minutes away. Restaurants, convenience stores and drugstores nearby.Genuine Hotels.com guest review
"Tempe Doubletree Motel"
Felt like a motor lodge with noisy A/CGenuine Hotels.com guest review
Overall, it was very enjoyable. We spent our wedding night at the Fiesta Inn 10 years ago and wanted to return. The bathroom could use a little work. Toilet had not been flushed when we arrived, but we enjoyed our stay and may return again.The front desk sent us cheese and crackers with a glass of wine for our anniversary. It was appreciated.Genuine Hotels.com guest review
"Nice motel in good location"
Near downtown Sedona. Great views from terrace - for a small additional fee we received rooms that opened onto the terrace. Excellent breakfast. Grounds and building in good condition. Bathroom was remodeled. Would definitely recommend.Genuine Expedia guest review
I loved my hotel stay. The gym was great, the service was great, the atmosphere was great. No complaints and I will stay here again and again and again. :)Genuine Hotels.com guest review
"Nice, close to downtown Tempe, bars"
Hotel is nice, pool was packed with kids, and pool was loud even at 11pm. Great price, and large spacious room with king bed and loveseat.Genuine Expedia guest review
In for weekend for Spring Training, it was an excellent stay for the value. I liked that it a quiet neighborhood, far enough from the town activity/ nightlife without being too far (still would require driving). Read it is good for ASU parents, I could see that& agree. Internal courtyard, where pool is located is a nice feature, large enough that you […] can find your own space. Read moreGenuine Expedia guest review
"Just OK for a doubletree"
Room was clean. The restaurant was fine. But overall the hotel is getting long in the tooth and it shows. They have done some remodeling; like in the bathroom, fairly nice sink and counter, but old toilet, old tub, and the door to the bathroom was beat up pretty badly (you've heard the expression "putting lipstick on a pig?)...Genuine Expedia guest review
"Dark and dated room"
Not a good value for the price and unlike other DoubleTree that I stayed in. The room was very dark and dreary with a decor that is outdated. I had to take the lampshade off of the lamp and still very dark. The only good aspect of the room is the bed was comfortable and soft sheets/comforter. I had concerns over the cleanliness of the bathroom and […] hard to tell since the shower and vents were rusty. In poor condition so they may of been clean, just well worn. The fan in the bathroom did not work and it was very musty smelling in the room. The air conditioner has major issues and no good setting with the auto feature not working. The room was either too hot or too cold. The air conditioner blasted and is very loud volume or low and the auto feature is not working. Read moreGenuine Expedia guest review
I had a good time except that neither phone in my room worked. I told the front desk and they told me that they would take care of it and send someone. Over an hour went by and no one, I called on my cell phone and their answer was oh those phones don't work! I asked them for a wake up call only cell and they said they would but they never did!Genuine Hotels.com guest review
"Very helpful staff."
We stayed for spring training and the staff was very helpful moving us to another room due to the lack of handicap bars in the first room we were assigned to the 2 and room was perfect and our stay was enjoyable.Genuine Expedia guest review
This hotel was awesome, especially for the price we paid. The staff was very friendly! They have 24hr shuttle service that took us out & picked us up! The pool was nice not great but served its purpose. The beds were comfortable & the room was a good size. They had pool service. The bar & food were also very good. All in all it was a great hotel in […] a perfect location! Read moreGenuine Expedia guest review
"Close to a few stadiums for Spring Training"
The rooms are dark, need more natural light. Hotel used to have Tennis courts and golf practice facilities. All has changed. Not as nice as it used to be. The pool is still OK. First stayed at the hotel in 1978 and came back for over 20 consecutive years. Took a few years off and decided to try it again. Probably will be the last time we stay at this […] location. Read moreGenuine Expedia guest review
"Great Shuttle Service"
My relatives and I were in Tempe to attend Spring Training for the Angels and the Dodgers baseball teams. The DoubleTree by Hilton provided amazing shuttle service for shopping and sightseeing so I did not have to hassle with driving or parking. I hope to make this an annual event and will plan to stay at this hotel again!!Genuine Hotels.com guest review
"Spring Training Stay"
Nice hotel for the $$ - we plan to stay here again next year.Genuine Hotels.com guest review
"Absolutely staying here every year!"
So happy I stayed here! The staff is helpful, friendly, and knowledgable. The amenities are welcoming and very clean! The only negative was that there was no early check in, and I kept getting the run around regarding how early it could happen. But that's truly a miniscul factor in the scheme of the comfort and loveliness for what you're paying.Genuine Expedia guest review
"Very quiet hotel within 7 minutes of airport."
I arrived near 8pm, I wanted to go out to get some dinner and the receptionist said their restaurant had some great food. Well I decided to stay and eat. The service was great and I ordered the shrimp scampi. The food was enough for two people and was cooked to perfection. The room had a great view and everything was very clean. The atmosphere was very […] relaxing and quiet. I loved my stay here. Read moreGenuine Expedia guest review
"Comfortable and clean"
The hotel was in a great location. The room was clean and the beds were very comfortable. The pillows were a little soft but I still have not found a hotel with great pillows. We will definitely stay there again.Genuine Expedia guest review
When I arrived that staff greeted with a warm smile & yummy warm chocolate chip cookie!! Right then I knew my stay was going to be epic! The hotel was close all the activities near ASU & Mills ave. The room was cozy & the bed was heavenly!! Staff was very friendly & welcoming ... Definitely will stay there againGenuine Expedia guest review
"Nice Couples Retreat Hotel"
We enjoyed our stay. We always do.Genuine Hotels.com guest review
The refrigerator didn't work in our room, but they did get it changed out quickly. The next morning the hot water tank went and we only had cold water. Again they serviced us by giving us another room where the hot water worked. We ate in the dining room which was poorly under staffed. The food, however, was very good. All in all, some things can't […] be helped, but they were nice in providing us with quick solutions. Read moreGenuine Expedia guest review
We really enjoyed the hotel. We were in Tempe to watch a friend do the AZ Ironman. The hotel was close to the event. Nice staff and very nice and clean room. The only bummer was that they were having some mechanical issues to the hot tub so it wasn't very hot. They were working on it but it didn't get fixed prior to our leaving.Genuine Expedia guest review
I've stayed here three times in the last two years, both under the old management and the new. The staff is prompt and friendly, the rooms are comfortable and nicely appointed. The free wi-fi worked perfectly. I love the location and would recommend this hotel over others in the area because it's close to ASU without the noise level of similar hotels […] in the area. It's an older property but well-maintained. I'll definitely keep coming back. Read moreGenuine Hotels.com guest review
Nice Hotel, well decorated, good access from highway, nice staff, great pool area. Lunch service was slow at restaurant/bar, not enough staff but was also a slow time. One person took orders, fixed the lunch, served, took payment. Would rather have eaten in the restaurant not the dark bar area but was told only bar was open yet other people were eating […] in the restaurant. Cleaning service could have done a better job, came back that night bed cover just thrown back up sheets not tucked in so beds were not changed. Tipped that day didn't before leaving due to poor service. Read moreGenuine Expedia guest review
Firstly, I was overall happy with the stay. The hotel itself is nice and the bar/food areas were excellent. Good quality food and a nice breakfast offering. The rooms are a little dated and the air conditioning is almost deafening - not a good thing given it is Arizona. The bathroom I had was also pretty poor - all seals around the bath and shower tub […] were cracked and "aged". The shower head was loose and very poor quality. Probably had not been properly cleaned in years. Towels were in good order and fairly substantial. I would most likely stay there again as the good things slight outweighed the bad things. I told the staff about the air-conditioning and they said they would send someone to look at it. I told them not to bother as it was the loudness of it and that I could here the units in the rooms on both sides of the room so it certainly was not just related to mine. Speaking to other guests in the hotel I can safely say this was the most common point made about room quality. Again, to re-iterate, overall it was a nice hotel that was in need of some updating Read moreGenuine Hotels.com guest review
"NIce Tempe area hotel"
Very supportive staff, beautiful pool area and great restaurant.Genuine Expedia guest review
No serious complaints about the room. The staff was friendly and the price was reasonable.Genuine Hotels.com guest review
"Close to ASU"
The service was good, the employees were helpful and friendly. The room was comfortable and updated. The bathroom was fine except the toilet seat was worn out and falling apart. It seems a simple thing to replace an old seat with a new one. The water feature at the base of the stairs was not working and stagnant water was sitting in it. The flower bed […] or possibly a water feature in the outdoor portion of the restaurant was muddy and needing some serious updating. It wasn't really very appetizing to look at, which is too bad because the outdoor seating of the restaurant is very nice. Read moreGenuine Hotels.com guest review
"Second stay here"
Good location, clean rooms and nice pool. Second time we have stayed here. Minutes from ASU.Genuine Expedia guest review
"Not so nice"
The room was clean and in good condition, but the bathroom was horrible! There was hardly room to step into the bathroom and you had to scoot to the side to close the door. The ceiling was cracked with paint peeling off. The bathtub had obvious repairs and was very old looking. The wall surrounding the bathtub was very worn and coming apart where it […] connected with the tub. It had been caulked many times and was still coming apart. The area where the shower controll was had also been poorly patched and you had to toggle the controll in just the right spot to get the water to turn off. I didn't expect the bathroom to be elaborate, but I also didn't expect it to be falling apart. It's too bad because the room was okay. I wouldn't stay here again. Read moreGenuine Expedia guest review
This hotel was clean and beautiful. The staff was courteous and helpful. The shuttle to the airport was prompt and the driver was friendly. Will definitely book this hotel again.Genuine Hotels.com guest review
"Very nice room"
High level of hospitality, very comfortable room with nice furnishingsGenuine Expedia guest review
"average at best"
Hotel needs an upgrade. Landscaping, room bathrooms etcGenuine Hotels.com guest review
"the room ac unit did not work!"
PROS- good location off the freeway, fast check in, good room service food and cheap prices, comfy bed. CONS- i was relocated to 3 different rooms all of the ac units did NOT work! I finally gave up and just camped by the pool but 116 in AZ and no ac was horrible! The room had food still on the floor when I walked in and urine stains around the toilet […] im not sure the room cleaned? The bathtub did not drain and the water leaked all night long. Ghetto people stayed in the hotel and keep us up all night banging on doors and fighting. Cops were called out. For a Hilton and the price I expected more. Would never stay here again. Read moreGenuine Hotels.com guest review
Good hotel for the money door was hard to close though clean and stylish. The front desk gave us cookies when we checked in which was a nice touchGenuine Hotels.com guest review
"close to the airport"
Very nice staff, free shuttle to and from the airportGenuine Hotels.com guest review
"Surprisingly nice, the beds are very cozy!"
We enjoyed our stay. The beds were surprisingly comfortable. I would stay here again.Genuine Hotels.com guest review
"A sanctuary in Tempe"
The old Fiesta Hotel is a treasure now that it is a Doubletree do not destroy its charm. The architecture and the lobby decor are lovely and not plastic. The hotel has a calm I have not found in other Hilton based establishments please maintain this ambiance. It is a sanctuary in the 21st century.Genuine Hotels.com guest review
"A/C was really terrible, it was too noisy"
It was not central A/C, but a room A/C, it was terribly noisy, we could not sleep all night. The constant fan, which made a big noisy could not be turned off even the A/C was turned off. The bathroom is so small, so as the shower section, you can not turn around if you are big guy. The breakfast was so so, but too expensive, $15 per person. I definitely […] will not book it any more, and will not recommend to anyone. Read moreGenuine Expedia guest review
Nice place clean room please clean more outside of rooms and around the grounds.Genuine Expedia guest review
"Nice before but needs a lot of maintenance"
I stayed here multiple times when the hotel was Fiesta Resort and stayed here recently when it became Double Tree. I had no problems when it was Fiesta Resort. My recent experience starts with the front desk placing me in a disabled room even though the parking lots shows hardly anyone staying and that I am not a disabled person. The deadbolt won't […] lock, bathroom doors won't close and the shower doors don't close well either. The King size bed is actual made of two twin beds. Upon checkout they didn't ask how my stay was or even have a nice day. A little bit of TLC would be good for this place. Read moreGenuine Hotels.com guest review
"you like friendly people than this hotel is it"
Spent 4 days, 3 nights with my 18 year old daughter at this hotel for ASU orientation. Had wonderful time, thanks to all the extra nice and accommotating staff at Fiesta. Starting with the shuttle drivers, front desk people, restaurant workers to the housekeepers everyone was extra nice and did a phenomenal job. The hotel itself was very pretty even […] though they were doing some changes while we were there. They are changing it to Double Tree by Hilton. The pool area is very pretty with palm trees all around and nice hot tub, also. Read moreGenuine Expedia guest review
"Unique and priced right"
Conveniently located and unique. Design obviously inspired by Frank Llyod Wright. Room clean and had great amenities. Staff friendly and helpful.Genuine Expedia guest review
"Room location and restaurant"
I have stayed many times at the Fiesta Inn over the last 20 years, and it has always been such a pleasure. But, this time was different. The service was good, and the room was decent, but the bathtub needed repair and the restaurant meal was practically inedible. The room was also located very far from the main lobby, and I couldn't handle my own luggage […] and had to pay a bellman. It was definitely at its best years ago, when still a family-run business. Read moreGenuine Hotels.com guest review
Bed was comfortable, staff was friendly, service was quickGenuine Hotels.com guest review
"Nice weekend getaway in Tempe"
We were very happy with our choice of this hotel. We were in visiting our son at ASU. The location was convenient, the staff was extremely pleasant. We had a nice view of the pool. We especially enjoyed listening to the birds in the morning. We haven't heard them at other hotels in the area. The hotel feels like it is away from it all!Genuine Expedia guest review
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