I had a good time except that neither phone in my room worked. I told the front desk and they told me that they would take care of it and send someone. Over an hour went by and no one, I called on my cell phone and their answer was oh those phones don't work! I asked them for a wake up call only cell and they said they would but they never did!Genuine Hotels.com guest review
"Great Shuttle Service"
My relatives and I were in Tempe to attend Spring Training for the Angels and the Dodgers baseball teams. The DoubleTree by Hilton provided amazing shuttle service for shopping and sightseeing so I did not have to hassle with driving or parking. I hope to make this an annual event and will plan to stay at this hotel again!!Genuine Hotels.com guest review
"Spring Training Stay"
Nice hotel for the $$ - we plan to stay here again next year.Genuine Hotels.com guest review
"Nice Couples Retreat Hotel"
We enjoyed our stay. We always do.Genuine Hotels.com guest review
The refrigerator didn't work in our room, but they did get it changed out quickly. The next morning the hot water tank went and we only had cold water. Again they serviced us by giving us another room where the hot water worked. We ate in the dining room which was poorly under staffed. The food, however, was very good. All in all, some things can't […] be helped, but they were nice in providing us with quick solutions. Read moreGenuine Expedia guest review
We really enjoyed the hotel. We were in Tempe to watch a friend do the AZ Ironman. The hotel was close to the event. Nice staff and very nice and clean room. The only bummer was that they were having some mechanical issues to the hot tub so it wasn't very hot. They were working on it but it didn't get fixed prior to our leaving.Genuine Expedia guest review
I've stayed here three times in the last two years, both under the old management and the new. The staff is prompt and friendly, the rooms are comfortable and nicely appointed. The free wi-fi worked perfectly. I love the location and would recommend this hotel over others in the area because it's close to ASU without the noise level of similar hotels […] in the area. It's an older property but well-maintained. I'll definitely keep coming back. Read moreGenuine Hotels.com guest review
Nice Hotel, well decorated, good access from highway, nice staff, great pool area. Lunch service was slow at restaurant/bar, not enough staff but was also a slow time. One person took orders, fixed the lunch, served, took payment. Would rather have eaten in the restaurant not the dark bar area but was told only bar was open yet other people were eating […] in the restaurant. Cleaning service could have done a better job, came back that night bed cover just thrown back up sheets not tucked in so beds were not changed. Tipped that day didn't before leaving due to poor service. Read moreGenuine Expedia guest review
Firstly, I was overall happy with the stay. The hotel itself is nice and the bar/food areas were excellent. Good quality food and a nice breakfast offering. The rooms are a little dated and the air conditioning is almost deafening - not a good thing given it is Arizona. The bathroom I had was also pretty poor - all seals around the bath and shower tub […] were cracked and "aged". The shower head was loose and very poor quality. Probably had not been properly cleaned in years. Towels were in good order and fairly substantial. I would most likely stay there again as the good things slight outweighed the bad things. I told the staff about the air-conditioning and they said they would send someone to look at it. I told them not to bother as it was the loudness of it and that I could here the units in the rooms on both sides of the room so it certainly was not just related to mine. Speaking to other guests in the hotel I can safely say this was the most common point made about room quality. Again, to re-iterate, overall it was a nice hotel that was in need of some updating Read moreGenuine Hotels.com guest review
"NIce Tempe area hotel"
Very supportive staff, beautiful pool area and great restaurant.Genuine Expedia guest review
No serious complaints about the room. The staff was friendly and the price was reasonable.Genuine Hotels.com guest review
"Close to ASU"
The service was good, the employees were helpful and friendly. The room was comfortable and updated. The bathroom was fine except the toilet seat was worn out and falling apart. It seems a simple thing to replace an old seat with a new one. The water feature at the base of the stairs was not working and stagnant water was sitting in it. The flower bed […] or possibly a water feature in the outdoor portion of the restaurant was muddy and needing some serious updating. It wasn't really very appetizing to look at, which is too bad because the outdoor seating of the restaurant is very nice. Read moreGenuine Hotels.com guest review
"Second stay here"
Good location, clean rooms and nice pool. Second time we have stayed here. Minutes from ASU.Genuine Expedia guest review
"Not so nice"
The room was clean and in good condition, but the bathroom was horrible! There was hardly room to step into the bathroom and you had to scoot to the side to close the door. The ceiling was cracked with paint peeling off. The bathtub had obvious repairs and was very old looking. The wall surrounding the bathtub was very worn and coming apart where it […] connected with the tub. It had been caulked many times and was still coming apart. The area where the shower controll was had also been poorly patched and you had to toggle the controll in just the right spot to get the water to turn off. I didn't expect the bathroom to be elaborate, but I also didn't expect it to be falling apart. It's too bad because the room was okay. I wouldn't stay here again. Read moreGenuine Expedia guest review
This hotel was clean and beautiful. The staff was courteous and helpful. The shuttle to the airport was prompt and the driver was friendly. Will definitely book this hotel again.Genuine Hotels.com guest review
"Very nice room"
High level of hospitality, very comfortable room with nice furnishingsGenuine Expedia guest review
"average at best"
Hotel needs an upgrade. Landscaping, room bathrooms etcGenuine Hotels.com guest review
"the room ac unit did not work!"
PROS- good location off the freeway, fast check in, good room service food and cheap prices, comfy bed. CONS- i was relocated to 3 different rooms all of the ac units did NOT work! I finally gave up and just camped by the pool but 116 in AZ and no ac was horrible! The room had food still on the floor when I walked in and urine stains around the toilet […] im not sure the room cleaned? The bathtub did not drain and the water leaked all night long. Ghetto people stayed in the hotel and keep us up all night banging on doors and fighting. Cops were called out. For a Hilton and the price I expected more. Would never stay here again. Read moreGenuine Hotels.com guest review
Good hotel for the money door was hard to close though clean and stylish. The front desk gave us cookies when we checked in which was a nice touchGenuine Hotels.com guest review
"close to the airport"
Very nice staff, free shuttle to and from the airportGenuine Hotels.com guest review
"Surprisingly nice, the beds are very cozy!"
We enjoyed our stay. The beds were surprisingly comfortable. I would stay here again.Genuine Hotels.com guest review
"A sanctuary in Tempe"
The old Fiesta Hotel is a treasure now that it is a Doubletree do not destroy its charm. The architecture and the lobby decor are lovely and not plastic. The hotel has a calm I have not found in other Hilton based establishments please maintain this ambiance. It is a sanctuary in the 21st century.Genuine Hotels.com guest review
"A/C was really terrible, it was too noisy"
It was not central A/C, but a room A/C, it was terribly noisy, we could not sleep all night. The constant fan, which made a big noisy could not be turned off even the A/C was turned off. The bathroom is so small, so as the shower section, you can not turn around if you are big guy. The breakfast was so so, but too expensive, $15 per person. I definitely […] will not book it any more, and will not recommend to anyone. Read moreGenuine Expedia guest review
Nice place clean room please clean more outside of rooms and around the grounds.Genuine Expedia guest review
"Nice before but needs a lot of maintenance"
I stayed here multiple times when the hotel was Fiesta Resort and stayed here recently when it became Double Tree. I had no problems when it was Fiesta Resort. My recent experience starts with the front desk placing me in a disabled room even though the parking lots shows hardly anyone staying and that I am not a disabled person. The deadbolt won't […] lock, bathroom doors won't close and the shower doors don't close well either. The King size bed is actual made of two twin beds. Upon checkout they didn't ask how my stay was or even have a nice day. A little bit of TLC would be good for this place. Read moreGenuine Hotels.com guest review
"you like friendly people than this hotel is it"
Spent 4 days, 3 nights with my 18 year old daughter at this hotel for ASU orientation. Had wonderful time, thanks to all the extra nice and accommotating staff at Fiesta. Starting with the shuttle drivers, front desk people, restaurant workers to the housekeepers everyone was extra nice and did a phenomenal job. The hotel itself was very pretty even […] though they were doing some changes while we were there. They are changing it to Double Tree by Hilton. The pool area is very pretty with palm trees all around and nice hot tub, also. Read moreGenuine Expedia guest review
"Unique and priced right"
Conveniently located and unique. Design obviously inspired by Frank Llyod Wright. Room clean and had great amenities. Staff friendly and helpful.Genuine Expedia guest review
"Room location and restaurant"
I have stayed many times at the Fiesta Inn over the last 20 years, and it has always been such a pleasure. But, this time was different. The service was good, and the room was decent, but the bathtub needed repair and the restaurant meal was practically inedible. The room was also located very far from the main lobby, and I couldn't handle my own luggage […] and had to pay a bellman. It was definitely at its best years ago, when still a family-run business. Read moreGenuine Hotels.com guest review
Bed was comfortable, staff was friendly, service was quickGenuine Hotels.com guest review
"Nice weekend getaway in Tempe"
We were very happy with our choice of this hotel. We were in visiting our son at ASU. The location was convenient, the staff was extremely pleasant. We had a nice view of the pool. We especially enjoyed listening to the birds in the morning. We haven't heard them at other hotels in the area. The hotel feels like it is away from it all!Genuine Expedia guest review
"Great pool area."
Spent one night there before we left the Phoenix area. We needed to find a hotel that offered transportation to and from the airport as we brought our rental car back. Served our needs just fine. The bed was comfortable and it was very quiet there. Used the business center and had a drink and a burger at the bar there. Spent some time at the pool in […] the morning before we had to leave. Overall, a nice quiet and comfortable place in Tempe. Read moreGenuine Expedia guest review
Our stay was very relaxing and sweet. The staff was very friendly. Easter brunch was fantastic!Genuine Hotels.com guest review
Have stayed here twice before. This time they overbooked and sent us (and another couple who arrived at same time) to poorly run Sheraton down the street at 1:00am. Staff not particularly friendly. When we showed up the next day to check in (again), there were no rooms available. They found one only after I complained we were between check out/in times […] at the two hotels. The room was next door to construction activities and reeked of paint. No one should have been in that room. The next room was fine, overlooking the pool. Clean, well maintained; uncomfortable sofa and poorly designed bed that between my wife and me was bumped half a dozen times or so. Bruised shins and toes. Perhaps we are clumsy, but I guarantee you we are not the first ones. They ran out of coffee before 9:00--a small thing that makes a big difference. Though this review seems quite negative, it wasn't all terrible. Read moreGenuine Expedia guest review
"Nice, well maintained but understated hotel"
It is nicer then what you think it is. The pictures in Expedia are not good enough to reflect what it is.Genuine Expedia guest review
"Very close to all Reunion Activity"
The Food was Great and well priced. Portions were large and very good. The waiters were a little lack and not as attentive as the could have been. I felt the room prices were a little over priced, as not breakfast was included, like those at the the Fairfield Inns and Suites. The Jacuzzi jets were not functioning, and after reporting to Hotel, still […] weren't fixed before we left. A bit noisy thru the night due in part to Baseballers. Otherwise, it was good. Read moreGenuine Hotels.com guest review
The room itself was extremely comfortable. The bed, and chair were nice and the room was well appointed with a pull-out sofa and coffee table.Genuine Hotels.com guest review
"Comfort and quiet"
We were warmly greeted and efficiently checked in. The staff was helpful and accommodating with maps, suggestions and directions. The hotel exterior was very well manicured and tastefully decorated. We liked having the restaurant next door in instead of eating day old donuts and bagels. They provided us with a room of our choice - 2 beds that exceeded […] our expectations! Great mattresses and bedding made for a very comfortable night. However the best part of our stay was it was a very quiet stay!! No noise from adjoining rooms. Well done Fiesta Resort, we will be back! Read moreGenuine Expedia guest review
"I guess my stay was OK!"
The person who check us in seem a little rude. But the girl who checked us out was quite nice.There were only to problem I had one was the temperature control on the heater. Either it was too cold or to hot. Couldn't get the temperature just right for us. The other problem was that the toilet ran a lot. But I mention it to the lady, she said they will […] get right on it. Over all the room was nice and clean, the bed was quite comfortable. Maybe a little to comfortable, did want to leave it. The clean crew was quite nice. Oh there was another thing, they charge for the water. That was very strange to us, we were afraid to make coffee. Afraid they would charge us more money. They need to let people know that right up front, what is allowed to be used without charging you. Read moreGenuine Hotels.com guest review
Beds are awesome. A small hike to some rooms and could use chairs or benchs outside rooms for sitting outside. Not much in the immediate area but has easy access to Hwy. 10 and close to airport. Hotel may be updating since some room doors were wrapped in plastic.Genuine Hotels.com guest review
"Less than OK"
I travel to Tempe often. My favored hotel was fully booked. This hotel was reasonably close to my office. The parking lot is very dim. Very poorly lighted. To me this was a major security firm. I worried about my rental car at night because this is not the best neighborhood in Tempe. If I were a single woman I'd be worried walking in/out of the parking […] lot at night. For the rate I was surprised that it did not come with a complimentary breakfast as most others do. Free Wifi worked OK. Bed was comfortable. Pillows were a bit smallish. The room itself was clean and up to date. the tub needed replacement (rust stains and it seemed like it leaked) Room service food quality was OK at best. I probably won't stay here again. Read moreGenuine Expedia guest review
"A One Night Stay"
Nice neighbor, food from room service was very good, prepared nicely. Other guests very sociable and staff very pleasant. Free WI -FI and coffee in the am.Genuine Expedia guest review
"Very Great Location of Hotel."
I enjoyed my stay here, that we actually stayed another night. Very Friendly Staff, Hotel offers shuttle service to surrounding places. Great pool & rooms are spacious and comfortable. I would highly recommend this hotel.Genuine Hotels.com guest review
First, the door was open before we arrived and wouldn't stay closed without securing the latch. I reserved a room with 2 queen beds but got a king and pull out sofa. I'm not sure if the hotel was full but they didn't offer us another room in a timely fashion. The mattress on the pull out was shoddy and there were no bed sheets, pillows or blankets. […] When asked to bring bedding, they brought bed sheets only. It's a good thing we brought blankets and pillows for the trip. I chose to sleep on the couch but even it was really uncomfortable. It was possibly my worst hotel stay ever. The worst part is I chose it based on reviews here on Expedia. Read moreGenuine Expedia guest review
The room was adequate and clean (sheets, towels) but the furnishings and decor were dingy and depressing. It seemed as though the hotel had spent money on the mattresses and sheets but not on anything else. I have stayed here twice due to business meetings at the hotel. The staff is very nice.Genuine Hotels.com guest review
"Hotel was ok."
Overall, the hotel was fine. I expected a little better from the price we paid and the rating it had. There was no fan in the bathroom for the steam and the tp was the cheapest single-ply. There was a large wedding being held there and the guests were being loud until the early morning hours. I'm not too sore about that BUT there were other guests (more […] than two or three) that were allowing their room doors to slam at about 0500 in the morning. I don't understand why people are so rude anymore. Needless to say, my husband and I didn't get a full night's rest. Read moreGenuine Expedia guest review
A little dated, but clean, well-maintained, close to freeway.Genuine Expedia guest review
"Short but sweet!"
We only spent one night at the property. However our short stay was particularly comfortable. The king size bed was absolutely fabulous. I also want to compliment the front desk for their friendliness and welcoming attitude.Genuine Expedia guest review
did enjoy my stay but chose the hotel for location as well as wifi. the wifi was dependent on not moving or interrupted by use of elevator. very frustrated with that. did compensate by using the hotels computers. I would recommend staying there again.Genuine Hotels.com guest review
"Reasonably priced hotel, close to airport."
An older hotel, with some renovations. Good price.Genuine Expedia guest review
"Good for the price"
Overall no significant issues -AC was inefficient and too loud but the place is a little on the older side and was expected. Great location for business related meetings without spending high dollars.Genuine Hotels.com guest review
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