The hotel was very clean and beautifully updated. The lobby bar was fun and convenient. All staff were friendly and courteous. The location was fabulous. I will recommend this hotel to friends. I would stay at the Knickerbocker again in a heartbeat.Genuine Hotels.com guest review
The hotel was in a great location to do all we planned. Very clean. Rain-like shower head was a nice touch.Genuine Hotels.com guest review
Me and my boyfriend came for my 21st birthday and we stayed for 4 days and the hotel was just amazing! The clerks and everyone were just soooo nice. There's a guy at the front who opens the door for us his name is Charlie, nicest guy and happiest guy I've ever met. I would definetly reccomend this hotel to everyone it's an awesome location and VERY […] friendly people. The rooms are a tad bit small but it's not that big a deal it's not like we're living in the room, we were barley in there. Amazing visit and would definitely come here again! Read moreGenuine Hotels.com guest review
Outstanding hotel. Rooms very nice. Service was great. All staff so helpful. Concierge (Paul)was huge help with reservations.Will definitely go back.Genuine Hotels.com guest review
it was very nice to be upgraded to a suite.thx.Genuine Hotels.com guest review
"close to all must-see sights"
Stayed for a wedding for a Good price. Close to everything!Genuine Hotels.com guest review
"Lovely landmark Chicago hotel..."
Have stayed at this hotel before. Staff is always friendly and helpful. Room is small but very comfortable and clean. I love the beautiful bathroom and the glass shower!! Next time tho..I will ask for a room away from the elevator and the linens supply room. Too much door slamming and dinging ...Genuine Hotels.com guest review
"Amazing location and hotel!"
We loved the Knickerbocker. Located across from the Hancock on Michigan Avenue, it's a wonderful location. It's also very nice, friendly staff, reasonably priced, clean and historic!Genuine Hotels.com guest review
Check in/check out very fast and easy. Very accommodating. Bell hop very rude. He asked for a tip before we even had all of our bags.Genuine Hotels.com guest review
Rooms were very small and one or two of the three elevators was not working at all times so that was inconvenient.Genuine Hotels.com guest review
This was our first time in Chicago area and we're very happy with our hotel choice. The service was outstanding and we're planning to come back soon.Genuine Hotels.com guest review
Great location good hotel, rooms a bit small but that's part of the charm I suppose. Didn't like that wifi was pay as you go, that's about the only complaint. Staff was great!Genuine Hotels.com guest review
Staff is VERY friendly, rooms are small but big enough to sleep and bath in - so no bother. Halls & Elevators appear "old" but in good condition and add charm. Rooms very up to date. Short walk to bus stop, about .4 mile to CTA trainGenuine Hotels.com guest review
The help was friendly and approachable. The rooms and guest spaces were clean and well kept. This hotel is well located being in close proximity to the magnificent mile and public transitGenuine Hotels.com guest review
"Great beds, quiet, great location"
I loved this historic building near the Hancock building. I would say that they are struggling a bit to keep the hotel spiffy -- the upholstery on our chair was peeling away, and the housekeeping failed to remove the previous guest's shampoo. The room is smallish but very comfy, and I would stay again.Genuine Hotels.com guest review
"old tiny rooms with no bath"
I liked Chicago a lot just not this hotel.and a tip to all of you who planning to stay park your car in a different garage the hotel parking service is 65$ compare to 32 at the garage next doorGenuine Hotels.com guest review
"Comfy Room, Fantastic Location"
The rooms were very nice, the ambience of the foyer was very nice with the martini bar and music on the weekends and you couldn't ask for a better location!.Genuine Hotels.com guest review
Had issues with the ac in the room the first night. All around nice hotel but very old. No vending machines at all. Everything is very expensive at restaurant and bar.Genuine Hotels.com guest review
"Just not a 4-star hotel...AND $65/day parking!!"
Let's start with the $65/day parking. Then add that there was no bath tub, no room service at all (!), and extremely few TV channels. It's just an okay hotel and not what one would expect for a 4-star hotel -- would never stay there again. I'd give it 2 stars, maybe 2 1/2. Oh, and you'll just want to wash your hands when you touch the long "decorative" […] velvet pillow to get it off the bed. Really, just avoid this hotel. Even with help from nice manager Sam, and from Edward, this was not a good experience. Oh, and if you want/need a tub, reserve ahead of time -- but don't count on it! Then again, the bathrooms with tubs are really weird, too -- hope you're not in a hurry because they are not for the average traveler to figure out how to use. Location is good, but next time we'll be at The Drake across the street if not elsewhere in Chicago. Read moreGenuine Hotels.com guest review
The hotel is a little tired but apart from that the position is excellent, service good, rooms are a good size and well equipped, the staff are very good and even though we arrived early they had a room ready for us. I eould stay there again.Genuine Hotels.com guest review
A really nice hotel. Enjoyed my stay and the personnel. Could us a sundry shop though.Genuine Hotels.com guest review
"Not a great stay"
Dissapointing on all fronts. Front desk people weren't friendly and not helpful at all. Service in the restaurant and bar was terrible. It was almost like we were interrupting their personal life and a nuisance if we wanted a glass of water. Bathrooms were dark, and rooms smelled like moldGenuine Hotels.com guest review
Was expecting a nice stay, but won't go back. First room we were given smelled like raw sewage. An ionizer was in the room, but not running. We were given another room. The business center computers were so slow that we were never able to get our boarding passes, and the front desk people were of no help. Service in the breakfast area was slow and rude. […] I would go back to the Palmer House in the future. Read moreGenuine Hotels.com guest review
Rooms were fantastic! Lobby area and martini bar were beautiful. Service was very good.Genuine Hotels.com guest review
"Close to Michigan Avenue and Oak Street Beach"
If location is your highest priority, this is a good option. The hotel is old and feels it, but the room was comfortable, the bedding was nice and it was pretty quiet, even though we were on the 4th floor. Part of why I would not give the hotel a higher rating - I upgraded to a Superior Room and we were on the 4th floor with no view. I'm just not sure […] what would make the room Superior. To me, Superior would be a higher floor with a view. And, overnight valet parking is off-the-charts expensive. I would recommend finding a garage nearby and parking your vehicle yourself. In fact, I think that the garage directly across the street would save you almost a third of the cost. Would I stay again? I'm on the fence. The location almost can't be beat, but I'd explore other options first. Read moreGenuine Hotels.com guest review
Perfect location! Great hotel and the staff was amazing. When we needed towels they brought them right up without a wait.Genuine Hotels.com guest review
"Millennium Knickerbocker Chicago, IL"
stay was very good the concierge Henry was very help full one negative about my say was no vending machine all hotel and price of stuff in min bar was not post.Genuine Hotels.com guest review
"NEVER STAY AT THIS HOTEL!!!!!"
Never stay there!I arrived on the 30 may at 8PM from NY,for ASCO conference.When arrived to check in : Surprise!!I had no room!!!Even after been confirmed since 0ctober 2013 and payed in full in 28 may 2014After 1 hour discussing, I had a HOrrible room, and I payed for a JUNIOR SUITEGenuine Hotels.com guest review
"Great location but noisy hotel"
Noisy! We were near the elevator and could hear it beep for our floor and all the surrounding floors. Walls were thin, as we would hear the elevator open it’s doors (day and night) the people above us and below us. The hotel is in a great location next to shops, restaurants, and the Lake. The room was large and clean but overall I would not stay here […] again or recommend the hotel. I was lucky to get 4 hours of sleep with all the noise. Read moreGenuine Hotels.com guest review
This si a quiet and convenient place to stay for a Chicago weekend. The location is excellent. The rates were good. The room up to date and just right for 2 of us. The staff at the hotel and restaurant were very helpful. The breakfast at Nix very good...service excellent and friendly. our rate was excellent from hotels.com The valet pricey but like […] most city hotels...we expected it. There is a garage right across the street but we chose the safety of the valet and paid for it:) Read moreGenuine Hotels.com guest review
"Get out your wallet"
Parking is twice the price of lots a week away. Paying for Wi-Fi seems chintzy. The rooms are reasonably sized but ask to be on the street side and you may have a glimpse of the water. The location is fabulous. Walk to an excellent and delicious meal at Tempo Cafe, classic Greek / American diner or Italian at Rosebud on Rush.Genuine Hotels.com guest review
"Historical hotel, very romantic, friendly staff"
Excellent restaurant, people were exceedingly friendly and had been there a long time. They knew the history (including Al Capone staying there), and where to go to restaurants and entertainment and hail a cab. All very good. We will stay there when we go back very soon.Genuine Hotels.com guest review
"Nice place - very modern"
Great location, friendly staff, clean, modern. A very nice place to stay!Genuine Hotels.com guest review
"Quick trip to a great city"
We had two quick overnight stays at the Knickerbocker Friday and Sunday enroute to an Indiana event. The staff was wonderful. The hotel very adequate though the rooms are small. Its location cannot be beat-just off the mag mile and blocks from Rush restaurants. The price was also excellent!Genuine Hotels.com guest review
Love staying at hotels. This is the best hotel we have stayed.Genuine Hotels.com guest review
Great hotel! Just one block from the John Hancock building. Clean rooms but the bathroom door is a sliding wood/glass door that is noisy if one person is sleeping while the other is showering (only slight issue we had) otherwise this was a perfect pick for us.Genuine Hotels.com guest review
Incredibly nice bathroom, with a rain shower and a jetted tub. We were given a nice two-room suite. Very clean and quiet. All of the staff were very kind and helpful. My only complaint is tat they charge for wi-if in the room.Genuine Hotels.com guest review
"1 block to AVE. Michigan"
good service of employee. Very near to lake front and to Michigan Ave-shops. Clean hotel and bedrooms. Daily cleaning excellent. Lack a free Wi-fiGenuine Hotels.com guest review
"A must stay..."
Our first time to Chicago, greeted by Tommy our Bell Man at the Knickerbocker who set the stage for our trip! Tommy is a wonderful man with the perfect accent and a kind heart! If you are looking for character with a fresh renovation than look no further! This is now our place of choice!Genuine Hotels.com guest review
"Close to venues attended."
I enjoyed staying at the Knickerbocker and would return to it whenever I am in Chicago. Staff was very friendly ad helpful--room as immaculate. The location was very important to the entire trip and the Knickerbocker did not disappoint in any way.Genuine Hotels.com guest review
"Nice hotel. Perfect location"
Hotel staff were friendly, concierge was knowledgable. Room was updated, quite, clean and comfortable. Loved the location!Genuine Expedia guest review
"Great location, superb service"
We were very well looked after by a welcoming and solicitous staff. The location is great, close to transit, shopping, and a variety of restaurants at all price points.Genuine Hotels.com guest review
"Nice Hotel, Lovely Spot, Would Return"
This was a lovely hotel. The staff were very helpful and our room was always clean. The bathroom light broke and we alerted the front desk at around 1:00 am. they had a repair man at the room in under 5 minutes! I was so impressed with their over all customer service. We were also able to leave our bags with the door man, free of charge, after we checked […] out. This allowed us to explore the town a little more before leaving for our flight. Read moreGenuine Expedia guest review
"Travelling with elderly parents - great service"
I was travelling with my 89 and 90 year old parents. Service for them was exceptional. All staff friendly and helpful. Location of hotel was great. Rooms clean and comfortable. Would recommend this hotel.Genuine Hotels.com guest review
We had a ball in Chicago. Great martini bar & the staff was helpful & very informative.Genuine Expedia guest review
"Clean & Friendly"
We were very happy with this hotel. Clean and friendly staff. Budget friendly and great location. We would stay here again!Genuine Expedia guest review
"concierge services were great!"
Have stayed there before and will go back. They are always accommodating.Genuine Hotels.com guest review
The staff was attentive, welcoming and awesome. My husband and I were there for our anniversary. They made our first trip to Chicago incredible, and we loved the trip so much we want to go back with our kids when they are older. I already know I want to stay at the Knickerbocker.Genuine Expedia guest review
With all the choices of hotels in Chicago I could not have been more pleased. It was a great value in a fabulous location. The room was fashionable, clean, and very comfortable. The staff was wonderful and very accommodating. I recommend this hotel with high regard.Genuine Hotels.com guest review
"Great Location and room, decent food!"
Hotel's location was perfect. We were within walking distance of most things we wanted to do in Chicago. (Navy pier, John Hancock Tower, shopping) Room was smaller than it appeared on Hotels.com, but very clean with an excellent bathroom. My only gripes with the place were the price of drinks at the bar and breakfast the following morning. A single-malt […] scotch cost me double what it does at a whiskey bar in my hometown, as did the breakfest buffet we had. I'd definitely visit this hotel again, I'll just eat/drink elsewhere. :) Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )