"Excellent location, good services"
I loved living right next to N Michigan Avenue. The hotel was comfortable with friendly staff. I liked the amenities in the room including snacks and drinks (paid for separately). All in all, more than worth the price.Genuine Hotels.com guest review
The room was nice, the staff friendly, and the locations was good. right around the block from the John Hancock building. It is in walking distance of the navy pier.Genuine Hotels.com guest review
"Great location, amazing staff"
Couldn't ask for more accept I wasn't expecting to have to pay extra for wi-fiGenuine Hotels.com guest review
Our 4 night stay was almost perfect...hotel and staff were wonderful....affordable...just missed cleaning our room one dayGenuine Hotels.com guest review
"In the heart of the mag. Mile"
We adored this hotel! It was so convenient. Close to great shops, bars, museums, resturaunts ...everything. The bartender in the lobby bar was great too.Genuine Hotels.com guest review
"Glad to be back."
As always, this hotel was great. Great location and friendly staff -- my needs are always met. Thnnks!Genuine Hotels.com guest review
"Doorman was the best!"
Overall, I enjoyed my stay. The doorman standing outside was the best! Parking at the Knickerbocker is expensive. Two of us on motorcycles were attempting to park across the street at the Drake Hotel, which is less expensive to park; however, they do not allow motorcycles. The doorman at the Millennium noticed us turning around. We asked him where we […] could find parking that was less expensive than what the Knickerbocker charges. He helped us out by directing us down the street. The doorman also helped us find a cab and the location of our intended destination. Thank you!! Our room was nice. The pillows were flat, not fluffy. Read moreGenuine Hotels.com guest review
Right in heart of city. Beds were unbelievably comfortable. Very pleased!Genuine Hotels.com guest review
Even with the being in a large city, the hotel room was quiet and relaxing. I love the mezzanine where one could sit with a book and drink and enjoy the comforts of the hotel ambiance. Would highly recommend staying at this hotel!Genuine Hotels.com guest review
I love this hotel! the staff is so friendly and the hotel is immaculate. its a great location for shopping, entertainment and restaurants. I will always stay here!Genuine Hotels.com guest review
Although the hotel is a bit older, that is exactly its charm. The room was somewhat on the smaller side, but not smaller than what one would expect to find in an older hotel in a large city. The room however, was renovated, clean and comfortable. The bathroom was quite modern, a pleasant surprise. Hotel staff could not be more pleasant and accommod […] ating. Read moreGenuine Hotels.com guest review
The hotel was very clean and beautifully updated. The lobby bar was fun and convenient. All staff were friendly and courteous. The location was fabulous. I will recommend this hotel to friends. I would stay at the Knickerbocker again in a heartbeat.Genuine Hotels.com guest review
The hotel was in a great location to do all we planned. Very clean. Rain-like shower head was a nice touch.Genuine Hotels.com guest review
Me and my boyfriend came for my 21st birthday and we stayed for 4 days and the hotel was just amazing! The clerks and everyone were just soooo nice. There's a guy at the front who opens the door for us his name is Charlie, nicest guy and happiest guy I've ever met. I would definetly reccomend this hotel to everyone it's an awesome location and VERY […] friendly people. The rooms are a tad bit small but it's not that big a deal it's not like we're living in the room, we were barley in there. Amazing visit and would definitely come here again! Read moreGenuine Hotels.com guest review
Outstanding hotel. Rooms very nice. Service was great. All staff so helpful. Concierge (Paul)was huge help with reservations.Will definitely go back.Genuine Hotels.com guest review
it was very nice to be upgraded to a suite.thx.Genuine Hotels.com guest review
"close to all must-see sights"
Stayed for a wedding for a Good price. Close to everything!Genuine Hotels.com guest review
"Lovely landmark Chicago hotel..."
Have stayed at this hotel before. Staff is always friendly and helpful. Room is small but very comfortable and clean. I love the beautiful bathroom and the glass shower!! Next time tho..I will ask for a room away from the elevator and the linens supply room. Too much door slamming and dinging ...Genuine Hotels.com guest review
"Amazing location and hotel!"
We loved the Knickerbocker. Located across from the Hancock on Michigan Avenue, it's a wonderful location. It's also very nice, friendly staff, reasonably priced, clean and historic!Genuine Hotels.com guest review
Check in/check out very fast and easy. Very accommodating. Bell hop very rude. He asked for a tip before we even had all of our bags.Genuine Hotels.com guest review
Rooms were very small and one or two of the three elevators was not working at all times so that was inconvenient.Genuine Hotels.com guest review
This was our first time in Chicago area and we're very happy with our hotel choice. The service was outstanding and we're planning to come back soon.Genuine Hotels.com guest review
Great location good hotel, rooms a bit small but that's part of the charm I suppose. Didn't like that wifi was pay as you go, that's about the only complaint. Staff was great!Genuine Hotels.com guest review
Staff is VERY friendly, rooms are small but big enough to sleep and bath in - so no bother. Halls & Elevators appear "old" but in good condition and add charm. Rooms very up to date. Short walk to bus stop, about .4 mile to CTA trainGenuine Hotels.com guest review
The help was friendly and approachable. The rooms and guest spaces were clean and well kept. This hotel is well located being in close proximity to the magnificent mile and public transitGenuine Hotels.com guest review
"Great beds, quiet, great location"
I loved this historic building near the Hancock building. I would say that they are struggling a bit to keep the hotel spiffy -- the upholstery on our chair was peeling away, and the housekeeping failed to remove the previous guest's shampoo. The room is smallish but very comfy, and I would stay again.Genuine Hotels.com guest review
"old tiny rooms with no bath"
I liked Chicago a lot just not this hotel.and a tip to all of you who planning to stay park your car in a different garage the hotel parking service is 65$ compare to 32 at the garage next doorGenuine Hotels.com guest review
"Comfy Room, Fantastic Location"
The rooms were very nice, the ambience of the foyer was very nice with the martini bar and music on the weekends and you couldn't ask for a better location!.Genuine Hotels.com guest review
This hotel was perfect. Amazing location. The staff was so friendly and very attentive. Room was beautiful and clean. Bed was incredibly comfortable. Bonus points for the stiff drinks and bartender at the downstairs bar!Genuine Expedia guest review
Had issues with the ac in the room the first night. All around nice hotel but very old. No vending machines at all. Everything is very expensive at restaurant and bar.Genuine Hotels.com guest review
I enjoyed staying at this hotel. A high end experience but also very family friendly. I would stay here again.Genuine Expedia guest review
Very nice hotel, friendly and helpful staff. Great location near shopping and restaurants and close to the beach.Genuine Expedia guest review
"Just not a 4-star hotel...AND $65/day parking!!"
Let's start with the $65/day parking. Then add that there was no bath tub, no room service at all (!), and extremely few TV channels. It's just an okay hotel and not what one would expect for a 4-star hotel -- would never stay there again. I'd give it 2 stars, maybe 2 1/2. Oh, and you'll just want to wash your hands when you touch the long "decorative" […] velvet pillow to get it off the bed. Really, just avoid this hotel. Even with help from nice manager Sam, and from Edward, this was not a good experience. Oh, and if you want/need a tub, reserve ahead of time -- but don't count on it! Then again, the bathrooms with tubs are really weird, too -- hope you're not in a hurry because they are not for the average traveler to figure out how to use. Location is good, but next time we'll be at The Drake across the street if not elsewhere in Chicago. Read moreGenuine Hotels.com guest review
The hotel is a little tired but apart from that the position is excellent, service good, rooms are a good size and well equipped, the staff are very good and even though we arrived early they had a room ready for us. I eould stay there again.Genuine Hotels.com guest review
A really nice hotel. Enjoyed my stay and the personnel. Could us a sundry shop though.Genuine Hotels.com guest review
"Not a great stay"
Dissapointing on all fronts. Front desk people weren't friendly and not helpful at all. Service in the restaurant and bar was terrible. It was almost like we were interrupting their personal life and a nuisance if we wanted a glass of water. Bathrooms were dark, and rooms smelled like moldGenuine Hotels.com guest review
"Very good hotel to stay in"
The staff were very friendly, and the hotel location is perfect. The deal was worth the money and more.Genuine Expedia guest review
"Beautiful hotel and great location!"
Great hotel, but hard to see what you're doing in the bathroom (i.e. your make up) because it's ambient light, vs. helpful. Also, rain showers are nice, but they are difficult to use as the flow is slower and you can't really rinse yourself or hair well. All the closet and bathroom doors slide and slam, so you will hear this often and early, so wear […] earplugs. Aside from these things, we really enjoyed our stay. Read moreGenuine Expedia guest review
Was expecting a nice stay, but won't go back. First room we were given smelled like raw sewage. An ionizer was in the room, but not running. We were given another room. The business center computers were so slow that we were never able to get our boarding passes, and the front desk people were of no help. Service in the breakfast area was slow and rude. […] I would go back to the Palmer House in the future. Read moreGenuine Hotels.com guest review
Rooms were fantastic! Lobby area and martini bar were beautiful. Service was very good.Genuine Hotels.com guest review
"Close to Michigan Avenue and Oak Street Beach"
If location is your highest priority, this is a good option. The hotel is old and feels it, but the room was comfortable, the bedding was nice and it was pretty quiet, even though we were on the 4th floor. Part of why I would not give the hotel a higher rating - I upgraded to a Superior Room and we were on the 4th floor with no view. I'm just not sure […] what would make the room Superior. To me, Superior would be a higher floor with a view. And, overnight valet parking is off-the-charts expensive. I would recommend finding a garage nearby and parking your vehicle yourself. In fact, I think that the garage directly across the street would save you almost a third of the cost. Would I stay again? I'm on the fence. The location almost can't be beat, but I'd explore other options first. Read moreGenuine Hotels.com guest review
I couldn't be happier with my stay. Everything was perfect. This is an excellent hotel.Genuine Expedia guest review
Perfect location! Great hotel and the staff was amazing. When we needed towels they brought them right up without a wait.Genuine Hotels.com guest review
"Millennium Knickerbocker Chicago, IL"
stay was very good the concierge Henry was very help full one negative about my say was no vending machine all hotel and price of stuff in min bar was not post.Genuine Hotels.com guest review
"Great location and price"
This hotel was nice for the price, beds were comfortable, modern bathrooms, fabulous location. Other hotels cost double and probably for the same amenities. I would stay here again.Genuine Expedia guest review
"Great Location and Very Accommodating Stagg"
Located close to everything and the staff is so much nicer than at most hotels. I arrived at 9 am but was able to check in early, I had trouble printing my boarding pass so the person at the front desk did it for me. The hotel was fully booked but I still felt like I was getting personalized service. I will stay here again next time I come to Chica […] go Read moreGenuine Expedia guest review
"Excellent location for a travellet"
The hotel has an excellent location for travellers like us who come to visit Chicago. The staff is very kind ; they do their best to make you feel well. The standard room we stayed was very comfortable. It met all our expectations. We highly recommend this hotel to new comersGenuine Expedia guest review
Well, the hotel has pretty good location in Chicago, this is the best it got. Other than that, I will say the picture of rooms are kind of misleading . The room is very small and compact, and the customer service at front desk is cold. Maybe it is earlier in the morning, they have not totally waken up yet. The early check in fee is $50, not $38.00 as […] it said when booking online, even though it does have small words under says " it is subject to change", still, why can not keep it updated on time?! I was waiting around 15 mins to be my turn to check out, why? The lady before me had similar issue that she got some charges which she felt not supposed to, so they were checking, arguing............I would prefer keep all fees clear and simple, it is not about how much money, $12.00 does not make you/me rich or poor, it is about avoiding any unnecessary misunderstanding, so travelers would have a pleasant trip. Right?! Read moreGenuine Expedia guest review
"NEVER STAY AT THIS HOTEL!!!!!"
Never stay there!I arrived on the 30 may at 8PM from NY,for ASCO conference.When arrived to check in : Surprise!!I had no room!!!Even after been confirmed since 0ctober 2013 and payed in full in 28 may 2014After 1 hour discussing, I had a HOrrible room, and I payed for a JUNIOR SUITEGenuine Hotels.com guest review
"Great location but noisy hotel"
Noisy! We were near the elevator and could hear it beep for our floor and all the surrounding floors. Walls were thin, as we would hear the elevator open it’s doors (day and night) the people above us and below us. The hotel is in a great location next to shops, restaurants, and the Lake. The room was large and clean but overall I would not stay here […] again or recommend the hotel. I was lucky to get 4 hours of sleep with all the noise. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )