"Wrong Red Roof for us!"
When we first arrived the front desk was very pleasant. We went to our room and realized it was an adjoining room. We could hear the neighbors talking on their cell phones and blasting their TV so we asked to be moved and were accommodated. The pleasantries stopped there. The next morning I was laying in bed and I heard a knock on the door and then […] a minute later it opened. It turns out it was housekeeping at 9am and the woman stood there talking to me on e she realized I was still in bed. She changed garbage and left towels then went on her way. The next morning we heard another knock on the door so I got up and answered it and the housekeeper showed me her clipboard that said we checked out. I informed her that we would be checking out around the required time so she apologized and left. An hour and a half later, I was standing in my unmentionables and my door opened without a knock by a housekeeper. Luckily I had the chain lock on. Management brushed it off saying there is new staff and they were sorry. Will not be staying at this particular red roof again. Read moreGenuine Hotels.com guest review
Non smoking floor smelled bad. Blankets crunchy. No hot tub. No options for breakfast. Gave me a room with a broken light. Very few channels.Genuine Hotels.com guest review
Very clean and great priceGenuine Hotels.com guest review
Great stay, but if you are visiting MIT or Harvard count on traffic into Cambridge of approx. 1 hourGenuine Hotels.com guest review
"Breakfast and housekeeping lacking"
Location and size of pool were great. Several down points would not encourage me to stay there again....Each morning had to call for extra towel and washcloth although we registered as a family. My son lost his sunglasses in the room so as I looked for them I found what looked like leftover party decorations in corners and under the edge of the bed....not […] thoroughly cleaned. The continental breakfast was super disappointing. I have a picky son so it would have been great to include muffins, bagels and or cereal for variety. Read moreGenuine Hotels.com guest review
The hotel was clean, modernized, and comfortable. Free WIFI, a small complimentary breakfast, and just acros the street frmo several restaurants, a grocery store, and a drug store. Overall, the location was great and the hotel was nice.Genuine Expedia guest review
Great location 4 the price convince 4 train/bus station Staff Was Very helpful. Mall/ target near by. Some food spots but closer n town more 2 eatGenuine Expedia guest review
"Excellent hotel for family vacation to Boston"
This was a great, affordable hotel within a 15 minute drive to all my family wanted to see in Boston. Beds were comfy, room was clean, pool was fantastic, and the front desk staff was friendly and helpful. Only complaints: room heater/fan was a bit noisy, the windows were a bit drafty, and the breakfast selection was rather limited. Nothing was a game […] changer, we turned the heater off at night, the bed covers were quite enough to keep us comfortable. All in all I would definitely recommend this hotel for a family looking to visit Boston on a budget. Read moreGenuine Hotels.com guest review
Had a great time!! Staff were very nice, indoor pool was very clean and nice.Genuine Expedia guest review
"Had to stay one more day"
It was so pleasant staying for my meeting, I extended the meetings one more day.Genuine Hotels.com guest review
For an economy hotel the furnishing were nicer than expected and the pool was very nice.Genuine Hotels.com guest review
"Wonderful hotel and clean"
I had booked this hotel while I was visiting the city of Boston, and I founded it really great and I enjoyed it.Genuine Expedia guest review
Too many locals who appear to be using the pool and eating breakfast.Genuine Hotels.com guest review
"Close to city and cheap"
It was pretty close to downtown and public transportation, but the vent in our bathroom was very loud and nothing could be done about it. Breakfast was pretty bad. Probably would not stay there again.Genuine Hotels.com guest review
"Nice rooms, great pool"
The room we stayed in was very modern and comfortable. And the pool was a real standout: warm and clean. The staff members were all polite and helpful. Only two complaints: the breakfast was mediocre, with very few choices, and the wi-fi was not very good (though it was free; I guess you get what you pay for). Even with these issues, I'd stay there […] again. Read moreGenuine Hotels.com guest review
No problems fine on all levels clean comfortableGenuine Expedia guest review
"Very nice for an affordable price"
For being an inexpensive hotel, it was worth the stay and we would stay there again. It is about 15 minutes to downtown Boston. It looks like it has been recently renovated, so it was enjoyable.Genuine Expedia guest review
"Nice hotel for a great price"
Had a great stay. Continental breakfast could use some upgrading but other than that it was great.Genuine Expedia guest review
"Lack of pool usage"
I was on a business trip and the only time I had a little time to relax, I went to use the pool and it appeared that it was being rented out for a birthday party. I feel there should be a sign put up for hotel guests to be made aware of the times that the pool is not strictly available for hotel guests. I went to use the pool and there were a bunch […] of screaming kids in there. Read moreGenuine Hotels.com guest review
The staff was fantastic. The room was spotless. I could not believe what it was that great, especially for the price. I would definitely stay there again.Genuine Hotels.com guest review
I was overall impressed with the hotel itself but the rooms have a connecting door between the rooms and that door provides no buffer from the noise coming from the next room. If you have quiet neighbors it should not be a problem but my neighbors were loud until 3 a.m. I am not likely to stay there again simply because of that reason.Genuine Hotels.com guest review
"about what i expected"
The room was clean (no pet hair),the bathroom tiny,the TV images fuzzy and the floor lamp inoperative. The decor was dull, not light and inviting. The Continental breakfast was OK - good bread,coffee and orange juice.Genuine Expedia guest review
"A bit noisey"
There was quite a bit of noise and then a fire alarm, so maybe it just wasn't the best night to stay.Genuine Hotels.com guest review
Toilet didn't flush properly, we had to take the lid off and flush it manually. The electric went out for hours, hiking 5 floors with luggage, not pleasant. Key fob not calibrated properly didn't work, had to be reset twice. Outside of this, neat, clean, affordableGenuine Hotels.com guest review
"great place just no fitness center"
it was okGenuine Hotels.com guest review
"Affordable and nice"
Had a great stay here. Friendly helpful staff, our room was low-priced, clean and comfortable. Only 15 minutes out of Boston.Genuine Hotels.com guest review
"Need to renovate bathrooms."
The rooms were nicer than expected, it seems like they were newly renovated. But when I went into the bathroom it was a little bit of a different story. There was a large stain in the shower which was probably from water residue. The toilet paper holder was a little rusty and when I looked closely at the floor I could see hairs that weren't mine.Genuine Hotels.com guest review
Hotel staff were very friendly. Quick check in. Room was spacious and clean. Only complaint is that the pillows were hard as rocks and the walls seemed to be very thin allowing for one to hear ever conversation in the hallway clearly. Free continental breakfast didn't start till 6:30am so I didn't get to try it out.Genuine Expedia guest review
Good stay.Genuine Hotels.com guest review
"Nice hotel close to Boston"
Overall good exeprience. Close proximity to boston.Genuine Expedia guest review
"Close to Lahey Clinic for next day appointment"
Room was clean and newly redecorated. This is the first time I've seen wooden floors in a hi-rise Hotel, nice for a change. The heating and cooling unit was so loud when it cycled that we couldn't sleep and had to shut it off completely. It was 14 degrees outside so the room cooled quickly.Genuine Expedia guest review
Overall for the price the room was clean. My biggest complaint is that the internet connection was too slow (couldn't watch videos).Genuine Hotels.com guest review
Going to Lahey Clinic the next day. Needed a place close by. The room was updated, clean and warm. (It was cold out!). It was close to a variety of eating options. Fair price. I was very satisfied.Genuine Hotels.com guest review
"waste of money"
Booked because of the indoor swimming pool only to find out after I had checked in gotten kids into bathing suits that the pool heater was broken and wasn't getting fixed anytime soon. They also only had one crib for the whole hotel which was being used. The rooms were beautiful but the room heater was so loud and when I tried to turn it off at night […] the room next door had TV on so loud at 1am I opted for turning the cold AC on which made no noise but was cold. Did not even want to stay long enough for breakfast cancelled by 2nd night booking. I expressed my dissapointment to front desk clerk in the morning and she did seem genuinely concerned and asked if there was anything she could do. I said I knew it wasn't her fault but what she could do was check me out asap. Would not recommend to anyone. Read moreGenuine Hotels.com guest review
"Good average hotel."
It was a good experience. Nothing much to say about... like any average hotel in USA. It has a swimming pool but I did not use it. It closes by 10 PM with no life guard.Genuine Expedia guest review
"Lost its value"
I have stayed in this hotel before and the quality of this has dropped.Room wasn't cleaned up to standard and hotel services is now very poor,towels had old stains on them and looks old, lobby receptionist was very rude.Hotel location is good.I cannot recommend this hotel to my friends anymore like I did in the past.Genuine Hotels.com guest review
"great buy for the price"
Is one of the recent make over Red Roof so it was clean and modern. Unfortunately it is next to a restaurant and bar and this past Saturday there a regular parade of very loud people that disrupted my sleep, the only reason I was there. I guess it better than the one's who got in their cars and weaved home.Genuine Expedia guest review
"Hotel just outside of Boston"
Breakfast was good. The pool was open which was a plus, however there were no towels available. The room was large and comfortable. The light in our bathroom was out, but maintenance fixed it prior to returning back to the room for the day. Overall I enjoyed my stay.Genuine Expedia guest review
"you get what yoy pay for"
I stayed here with my husband and two kids 4 and 3 years old. We mainly booked this hotel for the price, we live local but thought it would be a fun cheap local getaway, and also so our girls could swim in the pool. After check in we went to our room#1, amd it had extension cords coming out, as well as a few other rooms. Apparently they had water damage […] in the room next to ours?? So i went to the front desk anf asked to be moved, she was very polite and moved us to room #2. Room #2 was great until the TV didnt turn on, also realized the window was unlocked and could easily open, it had no screen and it was about 5ft high and 3Ft wide. Extremely unsafe, i was very upset. I then proceeded to the front desk and they again apologized and moved us to room #3 on the first floor. The pool was ok, never had towels available and the bathrooms in the pool area were dirty. The complimentary breakfast was good, bagels and waffles, enough to make the kids happy. All in all I guess you get what you pay for, next time I will spend the extra $50 for a more efficent, clean and safer hotel. Read moreGenuine Hotels.com guest review
"Excellent location for all area"
Excellent and have a wonderful stay.Genuine Hotels.com guest review
"Nice and quiet - Wifi not great"
Excellent stay. Courteous staff and nice people. The only problem was the Wifi - our iPad kept having problems with it. Other than that, a wonderful stayGenuine Hotels.com guest review
"Close to interstate I-95 easy off and on"
Nice breakfast selection and room service has a good selection at a good priceGenuine Expedia guest review
"Slow Day at Work"
My title reflects the quality of the wifi in my room. The wifi was SLOW. Made for a difficult afternoon of working from the room during a snowstorm. Room was clean and nice. The heating left something to be desired. Hot to cold in the room in a matter of minutes of the HVAC shutting off.Genuine Hotels.com guest review
The cable channels are the only thing that bothered me about this hotel other than that it was ok .Genuine Hotels.com guest review
Was awful they switched me two 3 different rooms because one had no wifi access and bathroom was broken and the second one smelled like fish.. But the wifi is awful their I wouldn't recommend it to anyone who needs Internet for their job.Genuine Expedia guest review
"Deserve better recognition!! Excellent!!"
Booked as a last minute as stuck in snow storm. Always thought "Red Roof Inn" as one of those cheap run-down motels off highway across the country, which was hard to shake off despite the photos on line. Well, I was truly surprised & happy when arrived. The check in & out was super fast. The exterior did no justice to its interior. Very modern & minimalist, […] way better than the other know hotel-chains. Meticulously clean that I could've eaten off the floor! Conveniently surrounded by the restaurants, cafe, supermarket- all in walking distance. Staff were all friendly & polite. Highly recommended!! Read moreGenuine Hotels.com guest review
Very Nice and RelaxingGenuine Hotels.com guest review
"good for the price"
nice big warm pool . need more towels. good time by all.Genuine Expedia guest review
"Nice hotel, but not the best experience"
We stayed for two nights. The hotel staff were great! However, after moving all of our things out, we found out the toilet did not work. The maintenance staff were not available so we were given a different room, requiring us to move all of our things to the other room. Thankfully, though, it was on the same floor! Aside from that, there were no hiccups […] except that we did not know that, by booking through Expedia, we could not get a fridge unless we canceled and rebooked through Expedia again, which was way too inconvenient for such a short stay. Read moreGenuine Expedia guest review
Everything was wonderful except the pillows. They were quite hard and very uncomfortable to sleep in. I would suggest bringing your own pillows next time!Genuine Expedia guest review
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